AVEVA™ Enterprise Licensing

Getting Started Guide

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Contents

Chapter 1 Getting Started with AVEVA Enterprise Licensing. . . . . . . . . . . . . . . . . . . . . 4

What is AVEVA Enterprise Licensing?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
AVEVA Enterprise Licensing Workflow. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
AVEVA Enterprise Licensing 4.0. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
AVEVA Enterprise Licensing Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Installation Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Requirements to Install AVEVA Enterprise Licensing 4.0. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installation Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Installing AVEVA Enterprise Licensing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Configuring License Server for the Product. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Installing AVEVA Enterprise Licensing Silently. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Upgrading AVEVA Enterprise Licensing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Uninstalling AVEVA Enterprise Licensing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Modifying AVEVA Enterprise Licensing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Repairing AVEVA Enterprise Licensing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
About Activating and Acquiring Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Key Terms and Concepts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

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Chapter 1

Getting Started with AVEVA Enterprise

Licensing

What is AVEVA Enterprise Licensing?

The AVEVA Enterprise Licensing system is a common platform that allows you to effectively and efficiently
manage AVEVA Enterprise Software product licenses. This licensing system is composed of a browser-based
License Manager and a License Server that together allow you to share and deliver licenses for your installed
products. This licensing system allows centralized license management, eliminates the need for dongles, and
increases license security by use of Activated licenses. It supports flexible topologies for any size of system.
This document provides a summary of the licensing process and licensing related recommendations for different
topologies.
The AVEVA Enterprise Licensing system is supported on the following web browsers:
• Internet Explorer version 10 and later
• Google Chrome versions later than 32
• Mozilla Firefox versions later than 27
• Microsoft Edge
Note: Microsoft Edge does not support single sign-on. Using Microsoft Edge will prompt you to sign in with your
Windows credentials before launching License Manager.
The following describes the components of the AVEVA Enterprise Licensing system.
License Manager
The License Manager allows you to quickly access and maintain licenses for certain AVEVA Enterprise Software
products in your different environments using its scalable, flexible design features:
• Browser-based for scalability and ease of use; can be remotely accessed by any of the supported web
browsers.
• Light-weight, standalone software you can install on the same node as the License Server computer, or on
any other node based on your deployment needs.
• Manage one or multiple License Servers to best organize and manage the licenses in your unique
environment.
• Access details about your licenses, such as usage information, from the License Manager interface.

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License Server
License Server provides all the functionality to acquire, store, maintain, and serve licenses to your installed
AVEVA Enterprise software.
• Licenses are hosted and maintained on the License Server.
• Securely serve any type of software applications being licensed, including Windows browsers, tablets, and
mobile devices.
• Provide current license usage information.
Activation Server
Activation server is a cloud-based Internet-accessible server to which the License Manager connects for license
activation. The License Manager connects to the AVEVA Activation Server in the Cloud only temporarily during
the activation process.
Additional functional components and concepts are described under the Key Terms and Concepts section.
Installed Products
Once the AVEVA Enterprise Software product is installed it relies on the licensing system to enable its
functionality. During product installation you decide from which License Server you want the product to get its
license. If a License Server is installed on the same computer as the product, it will use that one as the default. If
the product is installed on a different computer than the License Server, you can point the product to License
Server computer. All the products installed on the same computer would point to the same License Server.

AVEVA Enterprise Licensing Workflow

This section describes the licensing workflow. This example assumes that both License Manager and License
Server are installed on the same computer, and that the computer can connect to the Internet.
1. Purchase one or more AVEVA Enterprise Software products: Along with your installation media or
downloads, you will receive one or more entitlement files containing license details.
2. Start License Manager: It opens in a browser window and accesses the installed License Manager
components.
3. Select the License Server: Use the License Manager to select an available server to host the licenses you
want to activate. You can also add a new license server.
4. Import the entitlement file: Import the entitlement file. Once imported, the License Manager displays the
available licenses.
The entitlement file contains information for specific product licenses that are imported into the License
Manager to activate purchased licenses. It is sent to you in an email upon purchase of your product licenses.
It is in a zipped .xml file format.
5. Activate licenses: License Manager connects to the AVEVA Enterprise Activation Server over the Internet to
activate the selected licenses on the License Server.
The Activation Server activates licenses on the License Server.
6. Manage your licenses: Licenses are now available for their respective product to use. You can now:
• activate new licenses
• deactivate current licenses

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 AVEVA™ Enterprise Licensing Getting Started Guide
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• reserve and unreserve licenses

7. Install and Configure the purchased products: Install your purchased AVEVA Enterprise Software products
following the individual product installation instructions. The installed products, when running, will acquire
their licenses from the License Server and will release them when no longer needed.
The following diagram shows the relationships between the licensing components in a single node system, but
the workflow applies to all network topologies.

AVEVA Enterprise Licensing 4.0

AVEVA Enterprise Licensing 4.0 is the latest version of the Licensing system.
The Platform Common Services (PCS) framework (version 7.0 or higher) is required for AVEVA Enterprise
Licensing 4.0 to run in secure mode.

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If you install/upgrade Licensing 4.0 components on a machine with the PCS framework already installed, then
Licensing components (License Server and License Manager) are automatically configured in secure mode.
Without PCS, the licensing system runs in unsecure mode. This is not recommended, as the licensing system will
be vulnerable.

AVEVA Enterprise Licensing Installation

The AVEVA Enterprise Licensing system is a common platform that allows you to effectively and efficiently
manage AVEVA Enterprise Software product licenses. It is composed of a browser-based License Manager and a
License Server that together allow you to share and deliver licenses for your installed products.
You can install AVEVA Enterprise Licensing with AVEVA Enterprise products or you can install just the Licensing
system as a standalone. You can install standalone versions of the following types:
• Clean Install - License Manager only: installation on a machine with no previous installation of License
Manager.
• Clean Install - License Server only: installation on a machine with no previous installation of License Server.
• Clean Install - License Manager and the License Server together: installation on a machine with no previous
installation of License Manager or License Server.
• Upgrading AVEVA Enterprise Licensing
• Installation done on a node that has AVEVA Enterprise License Manager of any version
• Installation done on a node that has AVEVA Enterprise License Server of any version
• Installation done on a node that has AVEVA Enterprise Licensing of version greater than or equal to 3.0

Installation Requirements
This section describes the operating system, hardware, and software requirements to install AVEVA Enterprise
Licensing.
Supported Operating Systems
• Client Operating System (x86 and x64):
• Windows 8.1 Professional
• Windows 10 Version 1607
• Server Operating System (x64 only):
• Windows Server 2012
.NET Requirement
AVEVA Enterprise Licensing requires .NET Framework 4.8. The licensing installation process checks if .NET version
4.8 is installed. If not, you are prompted to allow .NET installation.
Note: A system restart is required when .NET installation is complete. If the licensing installation does not
automatically resume after the system restart, you can restart it manually.
Hardware Requirements
• CPU Cores: 4

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• RAM: 4 GB
Software Requirements
• A clean installation of License Manager and License Server requires .NET Framework 4.8.
• An upgrade Installation of licensing components requires a software product installed that uses licensing.
• Upgrading to the secure license server requires the PCS framework (version 7.0 or above).

Requirements to Install AVEVA Enterprise Licensing 4.0

In order to install AVEVA Enterprise Licensing 4.0., ensure that the following requirements are met:
1. Ensure that the Platform Common Services (PCS) framework 7.0 (or above) is present on the machine.
2. Configure the System Management Server (SMS) from the Common Platform. Refer to the System Platform
Installation Guide for more details.
3. Configure the certificate.
• PCS-managed certificates expire after 18 months.
• If you are using System Management Server-managed certificates, this will need to be done before the
"Start Time" on the services reaches "18 months ago".
• If you are using IT-managed certificates, check with your IT department for information about certificate
expiry.
Ensure that the same certificate is placed on all nodes that have AVEVA Enterprise Licensing 4.0
components installed.
Note: All nodes using licenses must use the same SMS, therefore, install and configure only one SMS. Refer to
the System Platform Installation Guide for more details.
Best Practices
We recommend the following steps to use AVEVA Enterprise Licensing 4.0 in secure mode:
• Install the System Management Server (SMS) on the same node as the license server.
• Install PCS and SMS on all nodes, but configure only one SMS, as all nodes with licenses should be connected
to the same SMS.

Installation Procedure
This section describes the steps involved to install AVEVA Enterprise Licensing.

Installing AVEVA Enterprise Licensing

Note: All installed products should be shut down before upgrading. This will release all the licenses so that when
the products are re-started licenses will be acquired correctly.
To install the AVEVA Enterprise Licensing standalone
1. Locate and right-click the setup.exe file and then select Run as administrator.
The License Agreement screen appears.
2. Accept the End User License Agreement and then click Next.

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3. Select the components that you want to install:

• Select License Management to install only both the license server and license manager on the same
node
• Select License Server to install the license server on the node.
• Select AVEVA Enterprise License Server to install the secure license server.
• Select AVEVA Enterprise License Server Legacy Support to allow support for legacy versions of
Licensing on client nodes. If this checkbox is not selected, all client nodes that connect to this License
Server would need to be upgraded to 4.0.
• Select AVEVA Enterprise License Manager to install the license manager on the node.
• Select Product Interface to install the Licensing API components. When upgrading, the Licensing API
components that you previously installed with the product are selected automatically and are upgraded.
If an older version of the Licensing API is not installed, then the Licensing API option will be disabled and
will not be selected to install.
• Select the Operations Control Logger.
• Select AVEVA Help to install the Product Help Viewer. This is required to access the AVEVA Enterprise
Licensing Help.
4. Click Next.
The Ready to Install the Application screen appears.
5. Click Install to start the installation.
Once the installation is complete, the Installation successful dialog box appears.
6. Click Finish.

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7. Configure the License Server as needed:

• If you install License Manager only - the Configurator will not appear after installation. You will need to
add a license server when you start the License Manager.
• If you install License Server only - the Configurator will not appear after installation.
• If you install License Manager and License Server on a clean machine - the Configurator will not appear
after installation. The License Manager automatically adds the local installed server by machine name.
• If you upgrade, the Configurator appears after the installation is complete. Server configuration for the
previously installed version of AVEVA Enterprise Licensing will be valid in most cases. Reconfigure the
server name, server port, and redundancy as needed.

Configuring License Server for the Product

After completing the installation of your product, you need to define the location of the License Server that will
host the licenses for the product.
Using the Configurator
A configuration tool is available at the end of the product installation process by clicking a Configure button.
Note: You can access the Configurator at any time post-installation to complete or modify your configuration by
going to the Windows Start menu and clicking Configurator.
By default, the installation process identifies the local computer as the License Server name, and provides the
default server port. Port 55559 and 59200 are the default ports for License server and can be configured.
Important: Before running the Configurator, make sure that the ports 55559 and 59200 are open.
• You can point to a different License Server on your network, if necessary.
• You can specify a different port, if necessary.
• You can test your connection to the License Server by selecting Test Connection. Press Configure to save all
your changes.

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Note: You can configure the License server even when the specified primary server is unavailable.
For more information, see Installing License Manager and License Server.
For more information on configuring license server redundancy, refer to Enabling the License Server Redundancy
in the AVEVA Enterprise Licensing User Guide.

Installing AVEVA Enterprise Licensing Silently

If you are installing AVEVA Enterprise Licensing to multiple computers, you can run the installation "silently"
(command line mode).
Installing AVEVA Enterprise Licensing Silently from the Command Line
1. Open the command prompt (cmd.exe) as Administrator.
2. Change the working directory to the folder where you downloaded AVEVA Enterprise Licensing Setup.exe.
3. Run one of the following commands, depending on whether or not you want the computer to reboot
automatically:
• To automatically restart the node when installation is complete, enter the following command:

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"C:\...\CD-AELicensingPackage\Setup.exe"/silent"C:\Response.txt"
• If you do not want to automatically restart after installation, use the /Silentnoreboot option:
"C:\...\CD-AELicensingPackage\Setup.exe" /silentnoreboot "C:\Response.txt"

Upgrading AVEVA Enterprise Licensing

You can verify the version of License Manager by navigating to Control Panel and selecting Programs and
Features. The installed AVEVA Enterprise License Manager, AVEVA Enterprise License Server, or AVEVA Enterprise
Licensing (licensing platform components) version displays in the Version column.
Note: Licensing platform components are installed with every product, whether or not a License Manager or a
License server are installed on that node. These components display in Programs and Features as "AVEVA
Enterprise Licensing" for both 32-bit and 64-bit systems.
The following table describes different upgrade scenarios of AVEVA Enterprise Licensing to the latest available
version. In some upgrade scenarios, licenses will enter the grace period. You can resume normal licensing
functionality when the grace period ends. Refer to AVEVA Enterprise Licensing Help, Working with the Grace
Period for more information.

Product Node Upgrade Scenarios Description

Upgrade a product on the same License Manager and the AVEVA Enterprise Licensing
node as an installed version of components will upgrade to the latest version
License Manager of earlier version. automatically.
Upgrade a product on the same License Server and the AVEVA Enterprise Licensing
node as an installed version of Components will upgrade to the latest version
License Server of earlier version. automatically.
Upgrade a product on the same License Manager, License Server, and the AVEVA
node as installed versions of both Enterprise Licensing Components will upgrade to the
License Manager and License latest version automatically.
Server of earlier version.
Upgrade a product on a node that The AVEVA Enterprise Licensing components will upgrade
has no License Manager or License to the latest version automatically.
Server installed.
Will not result in an automatic upgrade of License
Manager and License Server installed on remote nodes.
You must upgrade your License Manager and License
Server separately on the node where each is installed.
Upgrade to the latest version in The license server will enter the Grace Period upon
Hyper-V and Azure virtual upgrade. End this grace period by syncing the licenses in
machines. the License Server.
Important Note: To avoid entering the Grace Period,
deactivate all licenses on the license server prior to
upgrade in this scenario.

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Licensing Version Upgrade Description

Scenarios

Upgrade from version 3.0 to the The license server will enter the Grace Period upon
latest version. upgrade. End this grace period by syncing the licenses in
the License Server.
Important Note: To avoid entering the Grace Period,
deactivate all licenses on the license server prior to
upgrade in this scenario.

Upgrade - from all versions to all If the license server is in a Grace Period prior to upgrade,
versions. it will remain in Grace Period following upgrade. To end
the Grace Period after upgrading, you will need to contact
Technical Support to obtain a Grace Period exit code.
To avoid this scenario, end the Grace Period before
upgrading to a newer License Server version.
The license server will not enter a Grace Period upon
upgrade.
Note: You can resume normal licensing functionality once the Grace Period has ended. Since all licenses should
be removed from the server prior to ending the Grace Period, no licenses will be lost due to this action.
To upgrade AVEVA Enterprise Licensing
Note: All products should be shut down before upgrading. This will release all the licenses so that when the
products are started licenses will be acquired correctly.
1. Right-click the setup.exe file and select Run as administrator.
An alert message with the list of products that will be upgraded appears.
2. Click OK.
The License Agreement screen appears.
Follow the steps from step 2, in the Installing AVEVA Enterprise Licensing section.

Uninstalling AVEVA Enterprise Licensing

Note: You cannot uninstall the product licensing if there is a product currently installed or when other products
are currently using it.
To uninstall an AVEVA Enterprise Licensing Component
1. Click the Uninstall or Change a Program option in Windows Control Panel. The list of software installed on
your computer appears.
2. Select the AVEVA Enterprise Licensing component that you want to uninstall, and then click Uninstall/
Change. The Modify, Repair or Remove Installation dialog box appears.
3. Click the Remove option, and then click Next. The confirmation dialog box appears.
4. Click Uninstall. The component is uninstalled, and the complete uninstallation dialog box appears.

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5. Click Finish.

Modifying AVEVA Enterprise Licensing

You can change the AVEVA Enterprise Licensing components installed on your computer. You can add new
components or remove the existing ones. You can modify any component of AVEVA Enterprise Licensing.
Note: You must have the installation media ready before you can modify a program.
To modify an installation
1. Select the Modify option from the AVEVA Enterprise Licensing Modify, Repair or Remove Installation dialog
box. You can open the dialog by doing either of the following:
▪ Run Setup.exe from the AVEVA Enterprise Licensing installation media.
▪ Navigate to Uninstall or Change a Program in the Windows Control Panel. Then, select any AVEVA
Enterprise Licensing component and then click Uninstall/Change.
Note: The name of the Uninstall/Change option may vary depending on which Windows operating
system is installed on your computer.
2. Click the Modify option, and then click Next. The list of AVEVA Enterprise Licensing components appears.
3. Select or clear the components that you want to add or remove, and then click Next. The verify change
dialog box appears.
4. Click Modify. The selected components are added or removed and the complete modification dialog box
appears.
5. Click Finish.
Note: The system may not prompt you to restart the system after Modify is successful. However, if you have
added a new product or feature, a system restart is recommended.

Repairing AVEVA Enterprise Licensing

You can repair the installation of any component of the AVEVA Enterprise Licensing. You can repair missing or
corrupt files, registry keys or shortcuts. You can also reset the registry key to the default value.
Note: You must have the installation media ready before you repair a program.
To repair an installation
1. Click the Uninstall or Change a Program option in Windows Control Panel. The list of software installed on
your computer appears.
2. Select the AVEVA Enterprise Licensing component that you want to repair, and then click the Uninstall/
Change button. The Modify Repair or Remove Installation dialog box appears.
Note: The name of the Uninstall/Change button varies depending on the Windows operating system
installed on your computer.
3. Click the Repair option, and then click Next. The Confirm Repair dialog box appears.
4. Click Repair. The complete repair dialog box appears.
5. Click Finish.

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About Activating and Acquiring Licenses

License Manager and License Server are installed as part of the installation process of your purchased products.
The Activation Server is not installed on your local computer or network. These components work together to
provide licensing for your installed products.
License Activation is the process of enabling a purchased license on a License Server for use by a product. The
Activation Server takes an Activation ID, validates it, and provides and an activated license in return.
Acquiring a license occurs when an install product is started. An installed product, when running, acquires its
activated license from the License Server and releases it when no longer needed.
This section provides an overview of how license activation works. For both activation modes, the license
entitlement file must be copied to the target computer where License Manager components are installed, or to a
location on your network where the target computer can access it.
You can use a trial license for a given product for try-out and testing purposes.
For detailed information and procedures regarding trial licenses, installation and activation, see Using a Trial
License.
Online Activation
Online activation provides the means to activate licenses when there are no internet restrictions in your
environment. This mode is configured by default in the Activation Settings menu.
For online activation to work, make sure that the License Manager has connectivity to both the License Server,
typically via an intranet, and to the Activation Server via the Internet.
Video Tutorial: Online Activation

Offline Activation
Offline activation provides the means to activate licenses when the Internet connection to the Activation Server
is restricted to certain areas in your environment.
In this mode there are two nodes involved to complete the activation process:
• A node with License Manager components installed and network access to a License Server but no Internet
access to the Activation Server. The Offline Activation mode must be selected in the Activation Settings
menu.
• A node with Internet access to the Activation Server and License Activation Web Page.
Video Tutorial: Offline Activation

Key Terms and Concepts

The following table describes the key terms and concepts of AVEVA Enterprise Licensing.

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Term Description

License Server Node Computer or VM where the License Server software is installed and
running.

License Manager Node Computer or VM where the License Manager software is installed and
running.

Entitlement File An XML file that contains the Activation IDs which enable specific
product software functionality.

Entitlement ID A unique identifier that groups all licenses from a single order together.
This unique identifier is also the file name of the Entitlement file.
Example: DEV10200-int-2017A

Activation ID A code that enables the activation of a specific product license.

License Activation License Activation is the process of enabling a purchased license on a

particular License Server for consumption by a product. Activation
process can be done Online (typical) or Offline (a standalone License
Server node that does not have access to the Internet).

License Reservation Licenses can be reserved for a particular device, or left unreserved. The
reserved license model ensures that specific devices are assigned a
license and can be acquired only by that device. An available
unreserved license can be acquired by any device without a
reservation. Once all unreserved licenses are acquired, any new license
requests will be denied.

Online Activation Online activation provides a workflow to activate your licenses when a
system has access to the Internet and it can reach the AVEVA Activation
Server. Online Activation is the default mode.

Offline Activation Offline activation provides a workflow to activate licenses when a

system does not have access to the Internet and thus to the AVEVA
Activation Server.

Request File A License Manager generated file (*.sync) containing activation

information used in the Offline Activation mode for the Activation
Server to activate a license.

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 AVEVA™ Enterprise Licensing Getting Started Guide
Chapter 1 – Getting Started with AVEVA Enterprise Licensing

Term Description

Response File An Activation Server generated file (*.recv) containing license rights for
activation used in the Offline Activation mode in order to complete the
activation process.

Borrowed Time If a node does not or cannot communicate with the License Server to
renew the license, then it will expire after certain time. This time
duration is called borrowed time.

Grace Period On the virtual image, if you try to clone or copy image of a License
Server, the licenser server will enter a grace period. The grace period
allows you to continue performing normal licensing functions for 15
days. After the 15 day Grace Period, the License Server will no longer
serve licenses. You will need to update the licenses on the cloned or
copied image within this time.

Redundancy You can configure your system for high availability (HA) and disaster
recovery (DR) using the license server redundancy features. For more
details on how to setup redundancy, see "Working With License Server
Redundancy" in AVEVA Enterprise Licensing help.

Virtualization You can configure your licensing platform using commercially available
virtual machines as part of your topology. For more details on how to
set up a virtualized environment, see "Managing the Licensing System
in a Virtual Environment" section in the AVEVA Enterprise Licensing
online help.

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