THE PHARMACISTS ROLE
THE PHARMACISTS ROLE
ROLE OF PHARMACISTS
The pharmacist is “a person prepared to formulate, dispense, and provide clinical information on drugs
or medications to health professionals and patients.” A pharmacist is a one of the person in health care
team, and he plays a key role in providing quality healthcare and pharmaceutical care to the public. They
are experts in medicines and use their clinical expertise, together with formulation, quality control,
practical knowledge, to ensure the safe supply and use of medicines by the public.
FUNCTION OF PHARMACIST
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along with others such as inventory control, personal scheduling, payroll may be
delegated to clerks but a supervisory responsibility remains for the Pharmacist
✓ Entrepreneurial functions
Many Pharmacist establish their own Pharmacy by investing personal and borrow funds.
Thus, they take financial risk and their success depends directly on their own skills as
professionals and managers/entrepreneurs
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THE SEVEN–STAR PHARMACIST IN HEALTH CARE TEAM
Contemporary and future pharmacists must possess specific knowledge, attitudes, skills and
behaviours in support of their roles. To be effective health care team members, pharmacists need
skills and attitudes enabling them to assume many different functions. The concept of the “Seven-
star pharmacist” was introduced by the World Health Organization (WHO) in March 2014. These
roles can be summarized in ‘the seven star pharmacist’.
1. Care-giver – the pharmacist provides caring services. Whether these services are clinical,
analytical, technological or regulatory, the pharmacist must be comfortable interacting with
individuals and populations. The pharmacist must view his or her practice as integrated and
continous with those of the health care system and other pharmacists. Services must be of
the highest quality.
2. Decision-maker – the appropriate, efficacious and cost effective use of resources (e.g.,
personnel, medicines, chemicals, equipment, procedures, practices) should be at the
foundation of the pharmacist’s work. Achieving this goal requires the ability to evaluate,
synthesize and decide upon the most appropriate course of action.
3. Communicator – the pharmacist is in an ideal position between physician and patient. As
such, he or she must be knowledgeable and confident while interacting with other health
professionals and the public. Communication onvolves verbal, non-verbal, listening and
writing skills.
4. Leader – whether the pharmacist finds him/herself in multidisciplinary (e.g., team) caring
situations or in areas where other health care providers are in short supply or non-existent,
he/she is obligated to assume a leadership position in the overall welfare of the community.
Leadership involves compassion and empathy as well as the ability to make decisions,
communicate, and manage effectively.
5. Manager – the pharmacist must effectively manage resources (human, physical and fiscal)
and information; he or she must also be comfortable being managed by others, whether an
employer or the manager/leader of a health care team. More and more, information and its
related technology will provide challenges to the pharmacist as he/she assumes greater
responsibility for sharing information about medicines and related products.
6. Life-long-learner – it is no longer possible to learn all one must learn in school in order to
practice a career as a pharmacist. The concepts, principles and commitment to lifelong
learning must begin while attending pharmacy school and must be supported throughout
the pharmacist’s career. Pharmacists should learn how to learn.
7. Teacher – the pharmacist has a responsibility to assist with the education and training of
future generations of pharmacists. Participating as a teacher not only imparts knowledge to
others, it offers an opportunity for the practitioner to gain new knowledge and to fine-tune
existing skills.