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Parents Guide _ d6 Connect (Original)

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22 views2 pages

Parents Guide _ d6 Connect (Original)

Uploaded by

Marlon Manjeya
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Sandringham High School

d6 Parent Registration Guide

Take Note the following problems could prevent you from registering

1 Not enough space available on your phone to download the app.


2 Your phone is not connected to Wi-Fi or the mobile data is off.
3 If you enter a mobile number that is different from the one you initially gave the school on enrolment form
4 Not having a smartphone.

You can download and register by following the steps below

1 Search for “d6 Connect” in Google Play Store, iTunes AppStore or Huawei App Gallery.

2 Click on the relevant “Install” button


3 Click “Open” once the application is installed
4 Enter your Mobile Number. (Parent Mobile number)
5 A One Time Pin (OTP) will be sent via SMS to the mobile number you entered.
DO NOT CLOSE THE APP, please wait for the OTP to be received.
6 Enter the OTP and click “Submit”
7 Enter and confirm your new password
8 Accept the terms and conditions and click “Next”
9 If the mobile number you enter is the same as the information on the school system, you will automatically
be connected to the school and your child(ren). You will now be presented with a welcome screen listing the
school(s) and child(ren) you have been connected to.
If the mobile number you enter is not the same as the information on the school system, you will not be
verified as your child’s parent and will not be connected to the school or your child. If this is the case, you
will be presented with a page requesting your basic personal details, which you can complete or skip.
NOTE
For Any other challenges or queries in connecting kindly whatsapp your surname and problem to the
Sandringham High School IT DEPARTMENT ON 0771353717 and you will be assisted urgently

Connect to your child using the CONNECT > STUDENT method


If the mobile number you used to register your d6 Connect profile does not match the mobile number the school has
on record for you, the system would not have been able to automatically connect you to your school and child during
registration.
In this scenario it is still possible to connect to your school and child by specifying the parent and child ID numbers
that the school has on record for you and your child.

This method will also allow other people to connect your school and child to their d6 Connect profiles as viewers, with
limited access to your child’s information. Viewers will not be able to see financial account information and will not be
able to update your child’s personal details.
► Click on the burger icon at the top left corner.
► Click “Connect”
► Select “Student”
► If prompted, first enter YOUR OWN ID Number
► Next, enter the Parent’s ID number and then the Child’s ID number

► Click “Connect”
► ▸ An OTP will be sent to the mobile number of the parent on record in the school system, based on the parent
ID number you entered above.
▸ If you are the parent and do not receive the OTP, please contact the school to verify the mobile number
they have on record for you.
▸ If you are not the parent, you will need to request the OTP from the parent.
► Enter the OTP and click “Submit”
► Repeat these steps to connect to your other children if you have more than one in the school.

If you are registered but are unable to see all the information for your child

► Click Settings-icon at the top right of the screen.

► Select “My Profile”


► Scroll down to see the ID and phone number you registered with
► Correct if necessary.
► You will receive an OTP to confirm the changes.
► If your ID is correct, return to the Settings icon in the top-right, then select “Customize Channels”.
► Tap on the name of your school to reveal the available channels.
► Ensure that all of the appropriate channels are ticked, namely grades, classes and sports.

If you still struggle to register

► Send a whatsapp message to SANDRINGHAM IT SUPPORT +263771353717 or email


[email protected]
► Provide the below details in the whatsapp message or email.

► Parent’s Name and Surname, Cell Number, ID Number


► Learner’s Name, Surname, ID Number

For any queries or if you need any app-related support, please email us: [email protected]

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