Emotion and The Art of Negotiation
Emotion and The Art of Negotiation
Name
Institution
Date
EMOTION AND THE ART OF NEGOTIATION 2
The build-up
when I observe possible outcomes that can benefit both consumers and the organization, in
circumstances around me. Intensely looking forward with eagerness toward upcoming
communication energizes me and ignites a sense of anticipation. However, it’s not wholly
devoid of anxiety or trepidation at times. There’s always some degree of uncertainty plus
reflections while managing them skillfully without getting thrown out of balance holds the
utmost importance. Otherwise, I may end up losing concentration and becoming doubtful
As the negotiation progresses into the main event, I expect my emotions to intensify.
Alongside the author's mention of anger, I anticipate moments of frustration and impatience.
Conversely, negotiations can evoke emotions such as elation and motivation when parties
reach friendly resolutions or make considerable progress. However, emotional turbulence can
hinder rational thinking abilities crucial in negotiating objective terms without compromising
positive results. That is why maintaining the presence of the mind is critical when emotions
The Finale
After negotiations are complete, I expect that there will be a range of emotions
experienced. If a successful resolution is achieved then I expect relief, and satisfaction along
with a sense of achievement, with contentment arriving from realizing desired outcomes,
EMOTION AND THE ART OF NEGOTIATION 3
have been met. However, unsuccessful outcomes may cause a sensation of harsh regret or
procedures thoroughly to facilitate personal growth through learning from positive and
negative experiences.
and working with consumers. I believe that being emotionally aware and effectively
managing my emotions throughout each stage will contribute to better decision-making and
References
Brooks, A. W. (2023). Emotion and the Art of Negotiation. Harvard Business Review.