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SAM Related

Uploaded by

gowri2703
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Gowrisankar Mohan's achievements rephrased using more specific SAM terminology:

1. License Compliance Revenue:


o Generated $100M in true-up revenue through comprehensive software license
position (SLP) audits across perpetual, SaaS, and SPLA licensing models.
2. Entitlement Optimization:
o Developed a predictive entitlement gap analysis model, improving audit nomination
accuracy and increasing license reconciliation hit rate from 56% to 65%.
3. SMB License Compliance Automation:
o Implemented automated license position reporting for SMB segment, resulting in a
45% increase in reconciliation rates and $750K in compliance revenue.
4. Effective License Position (ELP) Cost Reduction:
o Achieved $250K+ annual savings by internalizing the Effective License Position
process, reducing reliance on external SAM service providers.
5. Global SAM Operations Optimization:
o Enhanced license management efficiency by implementing a 24/7 global SAM
operations model, reducing license position assessment turnaround time.
6. SAM Data Repository Integration:
o Integrated procurement data (SAP) with license management tool (QuickBase),
reducing license reconciliation time by 50% during financial close periods.
7. License Discovery and Inventory Automation:
o Optimized software discovery and inventory process using RPA, resulting in a 15%
reduction in license normalization efforts.
8. Software Usage Metering Enhancement:
o Improved unauthorized software usage detection by 18% per quarter by
incorporating advanced metering quadrants into the license compliance model.
9. License Agreement Analysis Efficiency:
o Implemented ML for EULA and PUR (Product Use Rights) analysis, reducing license
terms interpretation time by 50%.
10. SAM KPI Dashboard:
o Developed monthly SAM scorecards aligned with ISO/IEC 19770 standards,
providing real-time visibility into key SAM performance indicators.
11. SAM Stakeholder Management:
o Acted as primary SAM liaison for internal stakeholders and external auditors,
coordinating all entitlement and deployment data for license position assessments.
12. SAM Business Intelligence:
o Led quarterly SAM performance reviews and QBRs, demonstrating SAM's impact
on software ROI and TCO (Total Cost of Ownership) to executive leadership.
Software Asset Management (SAM) deals with these various licensing models in several ways.
Here's how SAM typically addresses each type of licensing model:

1. Inventory and Tracking:


- SAM tools maintain a comprehensive inventory of all software assets.
- They track which licenses are in use, on which devices, and by whom.
- This is crucial for models like per-user, per-device, and named user licenses.

2. License Compliance:
- SAM ensures that the organization is compliant with each license type.
- For concurrent user licenses, it monitors simultaneous usage.
- For CPU or core-based licenses, it tracks hardware specifications.

3. Cost Optimization:
- SAM analyzes usage patterns to identify underutilized licenses.
- It helps in deciding between perpetual and subscription models based on long-term cost analysis.
- For volume licenses, SAM helps determine the optimal number of licenses to purchase.

4. License Allocation:
- SAM manages the distribution of licenses across the organization.
- It ensures efficient use of floating licenses by reallocating them as needed.

5. Renewal Management:
- For subscription-based and SaaS licenses, SAM tracks expiration dates and manages renewals.
- It helps in evaluating whether to renew, upgrade, or discontinue licenses.

6. Version Control:
- SAM keeps track of software versions and ensures compatibility with license terms.
- It manages upgrades and downgrades as per license agreements.

7. Cloud and SaaS Management:


- SAM tools monitor cloud usage and SaaS subscriptions.
- They help in optimizing cloud resources and managing pay-per-use models.

8. Compliance Reporting:
- SAM generates reports to demonstrate compliance during audits.
- It provides insights into license utilization and potential risks.

9. Contract Management:
- SAM maintains records of all license agreements and their terms.
- It helps in negotiating better terms during renewals or new purchases.

10. Open Source Compliance:


- SAM tools track open source software usage and ensure compliance with open source licenses.

11. License Consolidation:


- SAM identifies opportunities to consolidate licenses, such as moving from individual licenses to site or
enterprise licenses.

12. Usage Monitoring:


- For usage-based licenses, SAM tools monitor and report on actual usage to ensure cost-
effectiveness.

13. Virtualization Management:


- SAM addresses the complexities of licensing in virtualized environments, ensuring compliance with
specific virtualization clauses.
14. Mobile Device Management:
- SAM integrates with MDM solutions to manage licenses on mobile devices, crucial for per-device and
BYOD scenarios.

15. Predictive Analysis:


- Advanced SAM tools use data analytics to predict future licensing needs and potential compliance
issues.

16. Automated Procurement:


- SAM can automate the process of requesting, approving, and purchasing new licenses based on
defined policies.

17. License Recycling:


- SAM identifies and reclaims unused or underutilized licenses for reallocation.

By addressing these aspects, SAM helps organizations navigate the complexities of various licensing
models, ensure compliance, optimize costs, and make informed decisions about software assets. It
provides a centralized approach to managing the entire software lifecycle, from acquisition to retirement,
across all types of licensing models.

CAPA, which stands for Corrective Action and Preventive Action, is a crucial process in Software
Asset Management (SAM). It's used to address issues, prevent their recurrence, and continuously
improve SAM processes. Here's an overview of how CAPA applies to a SAM role:

1. Purpose of CAPA in SAM:


o To identify and correct non-compliance issues
o To prevent future occurrences of compliance problems
o To improve overall SAM processes and effectiveness
2. Corrective Actions in SAM:
o Addressing immediate license shortfalls
o Removing unauthorized or non-compliant software
o Adjusting license allocations to meet compliance requirements
3. Preventive Actions in SAM:
o Implementing stronger software request and approval processes
o Enhancing monitoring and alerting systems for potential compliance issues
o Providing training to staff on software licensing policies
4. CAPA Process in SAM: a) Identify the Issue:
o Discover compliance gaps through audits or continuous monitoring
o Recognize inefficiencies in SAM processes

b) Root Cause Analysis:

o Determine why the compliance issue or inefficiency occurred


o Use techniques like the "5 Whys" or Ishikawa diagrams

c) Develop Action Plan:

o Create specific, measurable, and time-bound actions


o Assign responsibilities for each action item
d) Implement Solutions:

o Execute the corrective actions to address immediate issues


o Roll out preventive measures to avoid future occurrences

e) Verify Effectiveness:

o Monitor the implemented solutions


o Conduct follow-up audits or checks

f) Standardize and Document:

o Update SAM policies and procedures based on lessons learned


o Document the CAPA process for future reference
5. Examples of CAPA in SAM:
o Corrective: Purchasing additional licenses to address a shortfall
o Preventive: Implementing an automated alert system for license expiration
o Corrective: Removing unauthorized software installations
o Preventive: Strengthening endpoint controls to prevent unauthorized installations
o Corrective: Reallocating unused licenses to needed areas
o Preventive: Implementing regular license utilization reviews
6. Benefits of CAPA in SAM:
o Ensures ongoing compliance with software licenses
o Reduces financial risks associated with non-compliance
o Improves efficiency of SAM processes
o Promotes a culture of continuous improvement
7. Challenges in Implementing CAPA in SAM:
o Resistance to change from employees or departments
o Complexity of software licensing models
o Resource constraints for implementing comprehensive solutions
8. Best Practices for CAPA in SAM:
o Integrate CAPA into regular SAM processes
o Encourage a non-punitive reporting culture for compliance issues
o Regularly review and update CAPA processes
o Involve stakeholders from various departments in the CAPA process
o Use SAM tools to automate and streamline CAPA activities

By effectively implementing CAPA in SAM, organizations can maintain compliance, optimize software
usage, and continuously improve their SAM processes. This proactive approach helps in mitigating risks,
reducing costs, and ensuring that the organization's software assets are managed efficiently and
effectively.

To link the resume of Gowrisankar Mohan with the IT procurement manager responsibilities, we
can highlight the relevant experience and skills that align with these responsibilities. Here's how
his background connects to the key areas:

Strategic planning:

Developed software asset management strategies at VMware

Provided insights for predictive algorithm models for audit nominations

Vendor management
Collaborated with vendors (Big 4 audit firms) to gather and validate data

Coordinated with vendors to ensure timely delivery and compliance with software asset agreement

Procurement process management:

Led software licensing audit programs for various offerings at VMware

Implemented process optimizations and automations in multiple roles

Cost optimization:

Achieved $250K+ annual cost savings by transitioning processes in-house

Identified a potential margin leakage of £170,000 in a product category at Tesco

Compliance and risk management:

Managed software licensing compliance reviews

Consistently achieved "Green" rating in License to Trade audit at J. Sainsbury's

Team leadership:

Led global teams of 25-50 members with a 95% retention rate

Managed teams across various roles, providing leadership and strategic direction

Stakeholder management:

Collaborated with internal technical teams and cross-functional departments

Finalized quarterly achievement assessments and organized QBRs for sales planning

Technology and market research:

Implemented RPA and machine learning solutions to optimize processes

Integrated SAP bookings data into QuickBase tool for improved efficiency

Contract management:

Oversaw the Contract Summary process transition

Experience with software licensing and asset management

Reporting and analytics:

Implemented monthly balanced scorecards for real-time performance measurement

Created online dashboards for query requests in SharePoint

Sustainability initiatives:

While not explicitly mentioned, his experience in process optimization and cost reduction could apply to
sustainable practices

Emergency and continuity planning:

Achieved 24/7 productivity by implementing a "Follow the Sun" model, which relates to ensuring
continuous operations

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