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PART 3-new

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4 views

PART 3-new

Uploaded by

Bùi Bảo Thư
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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❖ Part 3

You are given a card with a topic to discuss in pairs.


➢ This part of the exam tests:
• your ability to express opinions
• your ability to agree, disagree, compare and contrast ideas and to reach a decision.

How to answer questions in Part 3


1. Study the situation (underline the key words while you are doing this)
2. Make sure you know what you must discuss.
3. Start by making a suggestion, and then asking your partner what he/she thinks.
4. When your partner suggests an idea, say if you agree or disagree and give a reason. Give a suggestion
of your own.
5. Make sure that you reach a decision on both points in the three minutes. If you think you have spent
too long on the first point, take control of the discussion by saying What about the second point? What
do you think about...?
 Useful language
Giving opinions supporting opinions
I think/ I don’t think that … (would be the most … because …/as
attractive because …) For example,
In my opinion/view, …. For instance,
If you ask me, I … To give you an example, ..
As far as I’m concerned, …
I’m not sure about that. For me, …. (would be
more useful than … because …).
Perhaps, you’re right. And I don’t think … is as
important as … .
Asking for opinions Making suggestions
What do you think about …? Why don’t we …?
What are your feelings about … ? Why not …?
What are your views on … ? How about …?
Do you agree with me?
Are you in agreement with … ?
From your point of view, … ?
Do you agree with the opinion that … ?
Do you have any views on … ?
Do you share the/my view that … ?
Agreeing Disagreeing/expressing doubts or concerns
That would be great. You're absolutely right, but ...
I like that idea. I see what you mean, but ...
That sounds really interesting. I am having second thoughts,
That makes sense. I like the idea of ...., but I'm not very happy about
I think that’s a good idea … ...
Exactly I'm not sure that would work.
Perhaps, you're right. Yes, but …
Yes, and …
Ending the conversation
Let's just summarize what we have just discussed.
So, a quick recap ...
I'd like to draw things to close.
Are there any other points to consider? ( No. I think that's everything. Right, so we're decided.)

⚫ Sample answer
Your company has decided to redesign its website so that customers will know more about the
company and its products and services. You have been asked to help with planning the website.
Discuss the situation together, and decide:
• what sort of information and articles it would be useful for the company to put on the website
• how you can attract people to visit the website.

Sven: So, what information would it be useful for the company to put in the newsletter, Carla?
Carla: Let’s see. I think perhaps information about new products and services would be the most
important thing. What do you think, Sven?
Sven: I think that’s a good idea because it’s a way of promoting new products and letting existing
customers know about them.
Carla: Yes, and I think it’s also useful to have articles about people who work in the company, so that
customers can get to know us as individuals. Don’t you agree? Sven: You mean articles about members of
staff?
Carla: Yes.
Sven: Well, I’m not sure. I think the members of staff would have to agree. I mean, not everyone feels
comfortable about being featured in a newspaper.
Carla: But these are articles about what they do at work, and what they do in the company.
Sven: Well, maybe. Another type of article could be about the social work that the company does.
Carla: Social work?
Sven: Yes, I mean, how the company protects the environment, and the money it gives for community
projects and so on.
Carla: Mmm, I like that idea. It would help the image of the company a lot.
Sven: And what sort of things do you think customers would be interested in?
Carla: Hm, I’m not sure. Maybe the same thing?
Sven: Maybe. I think customers are always interested in improvements in services, or things which make
the product cheaper. What do you think?
Carla: Yes, but that’s really the job of the sales team to communicate with the customer. I think it’s difficult
to produce a newsletter that customers will read.
Sven: What do you mean?
Carla: I mean, customers have lots to read and may just put the newsletter in the bin. I think we have to
include competitions and things which are entertaining - you know, like the games some companies
include on their website.
Sven: Yes, I think that’s a great suggestion.
Carla: And what advantages does a newsletter have over a company website? Sven?
Sven: Well, perhaps you are making sure that the customer gets it in his office. I mean, you don’t know if
the customer will look at your website.

PRACTICE
Task 1

Your line manager is concerned that some staff are not making enough use of computers to do
their work efficiently.
You have been asked to make recommendations about how to improve this situation.
Discuss the situation together and decide:
• why staff may not be using computers.
• how to encourage staff to use computers more.

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