1. What is the full form of "IT"?

A) Intelligent Technology
B) Information Technology
C) Internet Technology
D) Integrated Technology

Answer: B) Information Technology

2. Which of the following is the brain of the computer?

A) RAM
B) Hard Drive
C) CPU
D) Monitor

Answer: C) CPU

3. Which of these is an input device?

A) Printer
B) Keyboard
C) Monitor
D) Speaker

Answer: B) Keyboard

4. What is an operating system?

A) A hardware component of a computer

B) A type of software that manages computer hardware and software
C) A device used for input
D) A type of computer virus

Answer: B) A type of software that manages computer hardware and software

5. Which of the following is NOT an example of a web browser?

A) Google Chrome
B) Mozilla Firefox
C) Microsoft Word
D) Safari
Answer: C) Microsoft Word

6. What does HTTP stand for?

A) HyperText Transfer Protocol

B) HyperTransfer Text Protocol
C) HyperText Terminal Protocol
D) HyperTransfer Terminal Protocol

Answer: A) HyperText Transfer Protocol

7. Which of the following is used to store data temporarily while the computer is on?

A) Hard Drive
B) RAM
C) CD-ROM
D) Flash Drive

Answer: B) RAM

8. Which of the following is an example of a network device?

A) Printer
B) Router
C) Keyboard
D) Monitor

Answer: B) Router

9. What is the main purpose of the CPU in a computer?

A) To store data permanently

B) To process data and execute instructions
C) To manage files
D) To display images

Answer: B) To process data and execute instructions

10. Which of the following is NOT a type of software?

A) System Software
B) Application Software
C) Utility Software
D) CPU

Answer: D) CPU

11. The term 'cloud computing' refers to:

A) Using physical servers for storing data

B) Using remote servers over the internet for data storage and processing
C) Using a cloud for storing rainwater
D) Storing data in the computer's hard drive

Answer: B) Using remote servers over the internet for data storage and processing

12. What is the purpose of an antivirus software?

A) To manage files
B) To protect the computer from viruses and malware
C) To improve the speed of the computer
D) To create backups of files

Answer: B) To protect the computer from viruses and malware

13. Which of the following is an example of a programming language?

A) HTML
B) Microsoft Excel
C) Google Chrome
D) Photoshop

Answer: A) HTML

14. Which of the following storage devices has the highest storage capacity?

A) CD-ROM
B) DVD
C) USB Flash Drive
D) Hard Disk Drive (HDD)

Answer: D) Hard Disk Drive (HDD)

15. What is the primary function of a browser?

A) To create documents
B) To browse the internet and display web pages
C) To store data
D) To manage files on the computer

Answer: B) To browse the internet and display web pages

16. Which of the following is a type of software used for data processing and calculations?

A) Word Processor
B) Spreadsheet
C) Web Browser
D) Database Management System

Answer: B) Spreadsheet

17. Which of the following is a feature of an operating system?

A) Provides platform for running applications

B) Manages system resources
C) Provides user interface
D) All of the above

Answer: D) All of the above

18. Which of the following is an example of an input device?

A) Mouse
B) Printer
C) Speaker
D) Monitor

Answer: A) Mouse

19. What does 'URL' stand for in web browsing?

A) Uniform Resource Locator

B) Universal Resource Locator
C) Uniform Retrieval Locator
D) Universal Retrieval Locator

Answer: A) Uniform Resource Locator

20. Which of the following is an example of secondary storage?

A) RAM
B) Cache
C) Hard Disk
D) CPU

Answer: C) Hard Disk

21. In Microsoft Word, which shortcut key is used to save a document?

A) Ctrl + P
B) Ctrl + S
C) Ctrl + C
D) Ctrl + V

Answer: B) Ctrl + S

22. What is the function of the 'Save As' option in Microsoft Word?

A) To open an existing document

B) To save a document with a new name or in a different location
C) To delete a document
D) To print a document

Answer: B) To save a document with a new name or in a different location

23. Which of the following is a type of network?

A) LAN (Local Area Network)

B) WAN (Wide Area Network)
C) MAN (Metropolitan Area Network)
D) All of the above

Answer: D) All of the above

24. What does the 'Ctrl + C' shortcut do in most software applications?

A) Copy selected text or files

B) Paste copied content
C) Cut selected text or files
D) Save the document

Answer: A) Copy selected text or files

25. Which of the following is an example of cloud storage?

A) USB Flash Drive

B) Google Drive
C) External Hard Drive
D) DVD

Answer: B) Google Drive

26. Which of these is NOT an internet browser?

A) Mozilla Firefox
B) Safari
C) Microsoft Word
D) Google Chrome

Answer: C) Microsoft Word

27. What is the main purpose of a firewall in a computer network?

A) To increase internet speed

B) To manage network traffic
C) To protect the network from unauthorized access
D) To store data

Answer: C) To protect the network from unauthorized access

28. Which of the following is an example of system software?

A) Microsoft Excel
B) Google Chrome
C) Windows 10
D) Adobe Photoshop

Answer: C) Windows 10

29. What does the term 'cloud computing' mean?

A) Storing data in the cloud to reduce physical storage

B) Using remote servers to store and manage data
C) Installing software on a computer to manage data
D) Using physical servers to store data
Answer: B) Using remote servers to store and manage data

30. What is the function of the 'Task Manager' in a computer?

A) To open applications
B) To display running processes and manage system performance
C) To browse files
D) To manage network connections

Answer: B) To display running processes and manage system performance

31. Which of the following is a form of data storage that is non-volatile (retains data when the
power is turned off)?

A) RAM
B) Hard Disk Drive (HDD)
C) Cache
D) CPU Registers

Answer: B) Hard Disk Drive (HDD)

32. In Excel, which function is used to calculate the sum of a range of cells?

A) =AVERAGE()
B) =SUM()
C) =MIN()
D) =MAX()

Answer: B) =SUM()

33. What is the function of the CPU in a computer?

A) To store data permanently

B) To control the computer's memory
C) To execute instructions and process data
D) To display images on the screen

Answer: C) To execute instructions and process data

34. Which of the following is the main purpose of antivirus software?

A) To manage system resources

B) To protect the computer from malware and viruses
C) To monitor internet usage
D) To enhance computer performance

Answer: B) To protect the computer from malware and viruses

35. Which of the following is an example of application software?

A) Windows 10
B) Antivirus software
C) Microsoft Word
D) BIOS

Answer: C) Microsoft Word

Q1. ICT stands for ……….Information and Communication Technology

Q2. Information Technology refers to process of creating , managing , storing and sharing data.

Q3.which type of information management technology is included in IT? : Hardware and Software
Technology

Q4. The facts or raw material that are processed to obtain information are referred to as Data

Q5. ITeS is also called as : Web Enabled Service and Remote Service

Q6. The Different areas where ICT is used ……………… Banking , Education , Healthcare , Agricultural

Q7. B2B stands for Business to Business

Q8. GDP stands for Gross Domestic Product

Q9. BPO stands for Business Process Outsourcing

Q10. BPM stands for Business Process Management

Q11. LMS Stands for Learning Management System

Q12. Many business transactions take place over the internet , which is referred to as E-Commerce

Q.13 ATM stands for Automated Teller Machine

Q14 MRI stands for Magnetic Resonance Imaging Machine

Q15 ECG stands for Electro Cardiogram Machine

Q16 Communication is derived from the Greek Word

 1. Which of the following is an input device?

a) Printer

b) Scanner

c) Speaker

d) Monitor

Answer: b) Scanner

2. Which device is used to display the output from a computer?

a) Keyboard

b) Monitor

c) Mouse

d) Scanner

Answer: b) Monitor

Which of the following is both an input and output device?

a) Keyboard

b) Mouse

c) Touchscreen

d) Printer

Answer: c) Touchscreen

Which of the following is an example of a pointing device?

a) Keyboard

b) Mouse

c) Microphone

d) Speaker

Answer: b) Mouse
What type of device is a joystick?

a) Input device

b) Output device

c) Storage device

d) None of the above

Answer: a) Input device

What is an example of system software?

a) Microsoft Word

b) Windows OS

c) Photoshop

d) Chrome browser

Answer: b) Windows OS

Which of the following is an example of hardware?

a) Operating system

b) RAM

c) Antivirus software

d) Browser

Answer: b) RAM

Which one is NOT a type of software?

a) System software

b) Application software

c) Compiler

d) Hard disk

Answer: d) Hard disk

What is the main purpose of application software?

a) To manage system resources

b) To perform specific user tasks

c) To provide entertainment

d) To connect hardware components

Answer: b) To perform specific user tasks

What is the full form of RAM?

a) Read Access Memory

b) Random Access Memory

c) Rapid Access Memory

d) None of the above

Answer: b) Random Access Memory

Which of the following is NOT an input device?

a) Barcode Reader

b) Plotter

c) Light Pen

d) Microphone

Answer: b) Plotter

Which device is used for capturing images into a computer?

a) Printer

b) Scanner

c) Joystick

d) Projector

Answer: b) Scanner

Which device is primarily used to create a hard copy of documents?

a) Printer

b) Monitor
c) Plotter

d) Both a and c

Answer: d) Both a and c

What type of output is produced by a speaker?

a) Visual

b) Audio

c) Text

d) Graphics

Answer: b) Audio

Which of these devices is primarily used for biometric identification?

a) Optical Disk

b) Webcam

c) Fingerprint Scanner

d) Touchpad

Answer: c) Fingerprint Scanner

What does CPU stand for?

a) Central Processing Unit

b) Central Programming Unit

c) Control Processing Unit

d) Central Peripheral Unit

Answer: a) Central Processing Unit

Which of the following is an example of volatile memory?

a) ROM

b) RAM

c) Hard Disk

d) Flash Drive
Answer: b) RAM

What is the function of a motherboard?

a) To store data permanently

b) To connect all hardware components

c) To input data into the computer

d) To output data from the computer

Answer: b) To connect all hardware components

Which of the following is NOT a type of hardware?

a) SSD

b) Graphics Card

c) Microsoft Excel

d) Power Supply Unit

Answer: c) Microsoft Excel

What is the primary function of an ALU in a CPU?

a) Perform logical and arithmetic operations

b) Store data

c) Manage software processes

d) Control peripherals

Answer: a) Perform logical and arithmetic operations

Which of the following is an example of application software?

a) Linux

b) MS Excel

c) BIOS

d) Compiler

Answer: b) MS Excel
What is the main purpose of an operating system?

a) To allow users to perform calculations

b) To provide a platform for running application software

c) To store data permanently

d) To protect the computer from viruses

Answer: b) To provide a platform for running application software

Which type of software is used to translate high-level language into machine language?

a) Operating system

b) Compiler

c) Text editor

d) Media player

Answer: b) Compiler

Which software category does an antivirus belong to?

a) Application software

b) System software

c) Utility software

d) Programming software

Answer: c) Utility software

What does GUI stand for in software?

a) General User Interface

b) Graphical User Interface

c) Global User Integration

d) Graphics Utility Interaction

Answer: b) Graphical User Interface

Which device is commonly used for gaming and navigation in virtual environments?

a) Keyboard

b) Joystick

c) Printer

d) Speaker

Answer: b) Joystick

What is the primary function of an output device?

a) To send data to the computer

b) To display or produce results of processing

c) To store data temporarily

d) To provide input commands

Answer: b) To display or produce results of processing

Which of the following is NOT an output device?

a) Plotter

b) Monitor

c) Keyboard

d) Speaker

Answer: c) Keyboard

Which device is used to record audio input?

a) Webcam

b) Speaker

c) Microphone

d) Joystick

Answer: c) Microphone

What type of device is a barcode reader?

a) Output device
b) Input device

c) Processing device

d) Storage device

Answer: b) Input device

Which of the following is a secondary storage device?

a) RAM

b) ROM

c) Hard Disk Drive (HDD)

d) Cache Memory

Answer: c) Hard Disk Drive (HDD)

What component is responsible for executing instructions in a computer?

a) Motherboard

b) Processor (CPU)

c) Hard Drive

d) Graphics Card

Answer: b) Processor (CPU)

Which part of the computer is used to keep the system cool?

a) Motherboard

b) Fan or Cooling System

c) Power Supply Unit

d) Heat Sink

Answer: d) Heat Sink

What type of memory is permanent and non-volatile?

a) RAM

b) ROM

c) Cache
d) Registers

Answer: b) ROM

Which hardware is used to improve the quality of images in a computer?

a) Graphics Card

b) Sound Card

c) NIC (Network Interface Card)

d) CPU

Answer: a) Graphics Card

What type of software helps to manage computer hardware?

a) Utility Software

b) System Software

c) Application Software

d) Database Software

Answer: b) System Software

Which of the following is NOT a programming language?

a) Python

b) Java

c) Oracle

d) C++

Answer: c) Oracle

Which software is used to surf the internet?

a) Operating System

b) Web Browser

c) Media Player

d) Spreadsheet

Answer: b) Web Browser

What is the purpose of a database management system (DBMS)?

a) To store and organize data

b) To display graphical output

c) To create animations

d) To edit text documents

Answer: a) To store and organize data

Which software type is used for creating presentations?

a) MS Excel

b) MS PowerPoint

c) MS Word

d) Notepad

Answer: b) MS PowerPoint

1. What is the main application of Information Technology (IT) in the business world?

a) Automating manual tasks

b) Enhancing communication and collaboration
c) Storing large amounts of data
d) All of the above

Answer: d) All of the above

2. GDP (Gross Domestic Product) is used to measure the economic performance of a country. What
does GDP represent?

a) The total value of a country's exports

b) The total market value of all final goods and services produced within a country in a given period
c) The total value of a country's foreign investments
d) The total revenue from taxes

Answer: b) The total market value of all final goods and services produced within a country in a
given period
3. What does BPO (Business Process Outsourcing) refer to?

a) Delegating specific business functions to external service providers

b) Managing business processes internally
c) Automating all business processes
d) Transferring business operations to another country

Answer: a) Delegating specific business functions to external service providers

4. What is BPM (Business Process Management) primarily focused on?

a) Automating marketing campaigns

b) Streamlining and improving business processes
c) Managing employee performance
d) Financial reporting and analysis

Answer: b) Streamlining and improving business processes

5. Which of the following is a correct typing technique to improve speed and accuracy on a keyboard?

a) Using only one finger for typing

b) Keeping hands on the home row keys and using all fingers
c) Typing as fast as possible without looking at the screen
d) Using the mouse for typing

Answer: b) Keeping hands on the home row keys and using all fingers

6. In OpenOffice Writer, what is the primary function of the "Track Changes" feature?

a) It helps you format the document

b) It tracks the word count of the document
c) It records any changes made to the document, such as insertions or deletions
d) It automatically corrects spelling errors

Answer: c) It records any changes made to the document, such as insertions or deletions

7. Which of the following is a common use of spreadsheets like OpenOffice Calc or Microsoft Excel?

a) Writing and formatting documents

b) Managing databases and scheduling meetings
c) Storing and analyzing numerical data
d) Creating slideshows

Answer: c) Storing and analyzing numerical data

8. Which of the following features is available in most modern spreadsheet software for performing
calculations?

a) Word processor tools

b) Formulas and functions
c) Audio editing
d) Image editing

Answer: b) Formulas and functions

9. In OpenOffice Writer, which shortcut key is used to save the current document?

a) Ctrl + P
b) Ctrl + S
c) Ctrl + C
d) Ctrl + Z

Answer: b) Ctrl + S

10. Which of the following is a major advantage of outsourcing through BPO?

a) Decreased employee training costs
b) Increased employee turnover
c) Decreased operational efficiency
d) Reduced use of technology

Answer: a) Decreased employee training costs

11. In the context of IT applications, what is cloud computing primarily used for?
a) Storing physical documents
b) Providing internet access to all devices
c) Storing and accessing data and applications over the internet
d) Creating artificial intelligence programs

Answer: c) Storing and accessing data and applications over the internet

12. In a spreadsheet, which function is used to calculate the sum of a range of numbers?
a) =AVERAGE()
b) =SUM()
c) =MIN()
d) =MAX()

Answer: b) =SUM()

13. Which of the following is a feature of OpenOffice Writer that helps improve the readability of
documents?
a) Word Count tool
b) Line Spacing options
c) Spellcheck and Grammar checker
d) All of the above

Answer: d) All of the above

14. Which of the following is a common benefit of using Business Process Management (BPM)?
a) Decreasing the quality of services
b) Reducing operational costs by improving efficiency
c) Increasing redundancy in processes
d) Ignoring customer feedback

Answer: b) Reducing operational costs by improving efficiency

15. Which of the following is a key function of GDP when analyzing a country’s economy?
a) Measuring government spending
b) Calculating national debt
c) Measuring the total economic output of a country
d) Identifying the unemployment rate

Answer: c) Measuring the total economic output of a country

16. Which of the following statements is true about a keyboard’s “home row”?
a) It consists of the keys that you press when typing a document without looking at the keyboard
b) It is the row of keys that contains the letters A, S, D, F, G, H, J, K, L
c) It is the row used to type special characters only
d) It is the row of keys used to enter numbers

Answer: b) It is the row of keys that contains the letters A, S, D, F, G, H, J, K, L

17. Which of the following is an example of a non-financial benefit of IT applications in business?

a) Increased profit margins
b) Improved decision-making through real-time data
c) Increased operational costs
d) Reduced employee satisfaction

Answer: b) Improved decision-making through real-time data

18. What does the “Conditional Formatting” feature in a spreadsheet do?

a) Changes the font style based on the data
b) Automatically updates the spreadsheet
c) Highlights data cells based on specific criteria
d) Merges multiple sheets into one

Answer: c) Highlights data cells based on specific criteria

19. Which of the following is a commonly used keyboard shortcut for copying selected text?
a) Ctrl + X
b) Ctrl + C
c) Ctrl + V
d) Ctrl + Z

Answer: b) Ctrl + C

20. What does OpenOffice Calc allow users to do in terms of data management?
a) Create simple text documents
b) Perform complex mathematical and financial calculations
c) Design presentations
d) Edit images

Answer: b) Perform complex mathematical and financial calculations

21. Which of the following is a characteristic of Business Process Outsourcing (BPO)?

a) Companies retain control over all processes

b) Business operations are delegated to external service providers
c) It involves only domestic outsourcing, not international
d) It focuses solely on human resources

Answer: b) Business operations are delegated to external service providers

22. Which of the following best describes a "keyboard shortcut"?

a) A long and complex keyboard sequence

b) A combination of keys that perform a specific task quickly
c) A device used to replace a mouse
d) A key that opens a new window in the operating system

Answer: b) A combination of keys that perform a specific task quickly

23. What does the term "cloud storage" refer to in IT applications?

a) Storing data on physical disks that are accessed locally

b) Storing data on remote servers that can be accessed via the internet
c) Storing data within the computer’s hard drive
d) Storing data on USB drives only

Answer: b) Storing data on remote servers that can be accessed via the internet

24. Which of the following features of OpenOffice Writer allows you to easily format text?

a) Track Changes
b) Spellcheck
c) Styles and Formatting
d) Merge Documents

Answer: c) Styles and Formatting

25. What does GDP exclude in its measurement of a country's economy?

a) Government expenditures
b) The value of intermediate goods
c) Exports and imports
d) Investment in the stock market

Answer: b) The value of intermediate goods

26. Which of the following is an example of a service provided by BPO (Business Process
Outsourcing)?

a) Developing software applications

b) Customer support services
c) Manufacturing products
d) Designing marketing campaigns

Answer: b) Customer support services

27. In OpenOffice Calc, what is the purpose of the "Filter" feature?

a) To sort data in alphabetical order

b) To hide data temporarily based on criteria
c) To merge cells in the spreadsheet
d) To protect the worksheet from editing

Answer: b) To hide data temporarily based on criteria

28. Which of the following is an important benefit of using Business Process Management (BPM)
software?

a) It eliminates the need for employees

b) It improves collaboration by visualizing and optimizing business workflows
c) It guarantees immediate profit increase
d) It replaces all manual processes

Answer: b) It improves collaboration by visualizing and optimizing business workflows

29. What is the primary purpose of using the "SUMIF" function in a spreadsheet?

a) To calculate the average of a range of numbers

b) To sum numbers based on a specific condition
c) To count the number of cells that contain data
d) To find the maximum number in a range of cells
Answer: b) To sum numbers based on a specific condition

30. Which of the following is true about keyboard and typing skills?

a) Typing speed is less important than accuracy

b) Accuracy is more important than speed for professional typing tasks
c) Typing skills are not necessary for using a computer
d) The "home row" refers to the bottom row of the keyboard

Answer: b) Accuracy is more important than speed for professional typing tasks

31. Which OpenOffice Calc function would you use to find the highest value in a set of data?

a) =MIN()
b) =AVERAGE()
c) =MAX()
d) =SUM()

Answer: c) =MAX()

32. Which of the following is a core feature of Business Process Outsourcing (BPO)?

a) Outsourcing only marketing operations

b) Maintaining all business processes within the company
c) Hiring external service providers for specific tasks such as customer service or IT support
d) Focusing on internal product manufacturing

Answer: c) Hiring external service providers for specific tasks such as customer service or IT support

33. Which of the following is an example of an IT application in the healthcare industry?

a) Word processing
b) Managing medical records electronically
c) Customer service call centers
d) Warehouse management

Answer: b) Managing medical records electronically

34. Which of the following tools is used in OpenOffice Writer to create and manage a table?

a) The "Insert Table" function

b) The "Format" toolbar
c) The "Style and Formatting" dialog box
d) The "Picture" tool
Answer: a) The "Insert Table" function

35. Which of the following best describes Business Process Management (BPM)?

a) A software tool used to create business reports

b) The process of automating all business tasks
c) The practice of improving and optimizing business processes
d) A method of managing business finances

Answer: c) The practice of improving and optimizing business processes