TUGAS 2

Bahasa Inggris

Nama :
Joshua Pakpahan
NIM :
053835888
Mata Kuliah :
Bahasa Inggris (MKWU4103.139)

UNIVERSITAS TERBUKA
 TUGAS TUTORIAL KE-2

1. Perhatikan surat di bawah ini. / Please look at the letter below.

Rachel Gomez, Sr. Project Manager

555-555-5555 |[email protected] | Seattle, Washington98128

July 1, 2023

Vincent Prasad, Sr. Data Analyst

123-456-7890 | [email protected] | New Orleans, Louisiana 70122

1 Dear Vincent Prasad,

It's my pleasure to strongly recommend Ashley Singer for the Jr. Data Analyst role with
Clouddatanow Tech. I'm Rachel Gomez, a project manager at Asomtech Solutions. I
have 12 years of experience working in the tech industry and have seen many young
people come and go. Ashley Singer is one individual I have worked with who has always
distinguished herself as a team member.

During our time together, Ashley displayed great talents in data analytics. When we first
met, I felt immediately impressed with Ashley. During the time we worked together, her
understanding of analyzing data to achieve results for our company grew far more than
that of her peers.
2
It's not just her technical skills that impress me. Ashley was a joy to work with because
of her amazingly positive attitude and ability to communicate across teams. Her focus
and attention to detail were also necessary and valued not just by me, but also by her
peers, who often relied on her to get the job done. I'm absolutely confident that Ashley
would be a great fit at Clouddatanow Tech. She can bring the skills and experiences
you're looking for in a candidate, and she can quickly become an asset and help your
company grow.
If you need more information or specific examples, please don't hesitate to contact me.
As a recommendation letter likely only provides a snapshot of her talents and
achievements, I'd be happy to further elaborate on my time working with her.

Sincerely,

3 Rachel Gomez

Sr. Project Manager

Pertanyaan / Questions
Identifikasi bagian surat yang ditandai oleh nomor 1-3. / Please identify the part of the letter
numbered 1-3.(@5 pts)
Answer :

 The part of the letter numbered 1 is the recipient of the letter. In this
case, Vincent Prasad as Senior Data Analyst.

 The part of the letter numbered 2 is the body of the letter. In the body
of the letter, Rachel Gomez recommends Ashley Singer to Vincent
Prasad as a Jr. Data Analyst at Clouddatanow Tech.

 The part of the letter numbered 3 is the sender of the letter. In this
case, Rachel Gomez as Senior Project Manager

TUGAS TUTORIAL KE-2

2. Perhatikan surat di bawah ini. / Please look at the letter below.

March 15th, 2024

Customer Service Department

Greenery
Oatside Road 35
New York, 356

Dear Sir/Madam,

I am writing to express my dissatisfaction with a recent order I placed with your company. On
January 24th, I ordered 5 boxes of vegetables (Order Number: SPX35672980). Unfortunately,
the delivery was significantly delay, arriving on February 13rd, well past the expected date.

Moreover, upon inspection of the vegetables, I found that several items were in poor condition.
Many of the vegetables were wilted, discolored, and showed signs of spoilage. This is
acceptable, as I had expected fresh and high-quality produce based on your company's
reputation.

I request a full refund for the damaged items or a replacement of the affecting vegetables.
additionally, I would appreciate an explanation for the delay and steps that will be taken to
prevent such issues in the future.

Please contact me at your earliest convenience to resolve this matter. I look forward to your
prompt response and a satisfactory resolution.

Sincerely,
 Pamela Taylor

Pertanyaan / Questions
Identifikasi 5 (lima) kesalahan pada surat di atas. / Please identify 5 (five) errors in the letter
above. (@5 pts)

Answer :

1. The letter mentions the booking date on January 24th, arriving on February 13rd, but the
complaint letter is being made on March 15th. This indicates a significant time gap, which
would weaken the position and complicates the investigation of the reported issue.

2. In the request for a refund or replacement, the complaint letter lacks specificity regarding
which vegetables arrived in poor condition. It would be more effective to include the quantity
or type of vegetables that were in poor condition

3. In the sentence "additionally, I would appreciate an explanation for the delay and steps that
will be taken to prevent such issues in the future," the word "additionally" should start with a
capital "A" because it is at the beginning of the sentence.

4. In the sentence “This is acceptable, as I had expected fresh and high quality produce based
on your company’s reputation,” it should be written with the word “unacceptable” because it
meant to complain about the vegetables arriving in poor condition.

5. In the closing section of the complaint letter, it is not necessary to write the full name, as the
sender's information can be obtained through the order number provided.

TUGAS TUTORIAL KE-2

3. Anda adalah ketua panitia sebuah seminar internasional dan mengundang pakar di
bidangnya. Salah satu pakar yang hadir menjadi narasumber adalah Prof. Allen Smith. Tulislah
email ucapan terima kasih untuk Prpf. Allen Smith yang bersedia menjadi narasumber di
seminar internasional Anda. Email Anda harus berisi 100-150 kata.
(60 pts)

You are chairman of the committee for an international seminar and invite experts in the field.
One of the experts who attended as a guest speaker was Prof. Allen Smith. Write a thank-you
email for Prof. Allen Smith who is willing to be a guest speaker at your international seminar.
Your email should be 100-150 words long.

Answer :

YAYASAN ABDI NEGARA

Jl. Matraman Raya No. 134, Jakarta timur

15 November 2024

Prof. Allen Smith

CEO Indo Forex Jaya
Manggarai, Jakarta Selatan

Dear Prof. Allen Smith,

I would like to express my deepest gratitude for your willingness to be a
speaker at the seminar “How to be good trader“ we organized on
November 13rd. Your presence and contribution are very meaningful to us
and all the participants.The material you presented was not only
informative but also very inspiring. Many participants provided positive
feedback and felt they gained valuable new insights for their professional
development.

We appreciate the time and effort you have dedicated to sharing your
knowledge and experience. We hope that this collaboration can be
established again in the future, and we look forward to inviting you back
for future events.

Yours sincerely,
Joshua Pakpahan
Chairman of Seminar Committee.