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Pawan Tomar - CV

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34 views3 pages

Pawan Tomar - CV

Uploaded by

pawantomar26.pt
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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PAWAN TOMAR

WAREHOUSING / RETAIL / FMCG/ LOGISTICS OPERATION / 4 YEAR EXPERIENCE

Village: Nizampur, Hapur (U.P.)


Contact No. 7417448633
Email [email protected]

Career Objective

Always looking for new challenges in career so as to learn and gain maximum to drive my
personal growth and organizational growth.

Work Experience
Assistant Manager City mall Pvt Ltd, Gurgaon Retail and E-Commerce Concept. August 2021 -Till Date

Overseeing operations within a 60,000 square foot warehouse located in Gurgaon.


Managing a team of 220 staff members and implementing new systems and procedures in alignment
with standard operating procedures (SOP).
Leading overall operations, conducting daily stock audits, and reporting to the Operational Head.
Introducing cost-effective measures to enhance operational efficiency.
Recruiting, training, and overseeing warehouse personnel.
Ensuring compliance with FIFO and LIFO inventory systems as outlined in company SOP.
Conducting audit cycles to optimize outbound processes and minimize discrepancies.
Managing order processing for the entire warehouse to ensure prompt shipments.
Proactively identifying potentially expired stock for timely action.
Monitoring the fulfillment of 25k to 26k orders daily, including picking, packing, and quality control.
Processing 2.5 lakh items daily.
Meeting order fulfillment deadlines set by portals and coordinating with last-mile delivery partners.
Managing workforce according to individual skill sets.
Ensuring warehouse safety and operational efficiency.
Compiling daily MIS reports.
Ensuring accurate documentation of goods.
Monitoring and addressing issues like missing items, short shipments, and incorrect products daily.
Handling customer queries on a daily basis.
Tracking Slack usage.
Planning staff rosters.
Sorting routes based on delivery partners.
Leading, motivating, training, and developing staff members.
Reviewing reports during weekly meetings.

Sr.Executive FM Logistics Ghaziabad Sep 2020 -July 2021

Oversee overall performance management.


Ensure 100% efficiency in ecommerce shipment last-mile deliveries.
Optimize manpower utilization.
Fulfill the role of Senior Executive for the North region, overseeing 32,000 orders and 9 million
rupees in daily sales.
Supervise a workforce exceeding 100 ground-level employees.
Enhance last-mile delivery rates to 100%.
Implement a comprehensive escalation matrix.
Monitor daily staff attendance records.
Ensure 100% on-time order deliveries.
Provide daily updates on new performance metrics and On-Time Delivery (OTD) reports.
Handle vehicle accidents and breakdowns.
Track all vehicles, including Vendor Vehicles (VV), Company Vehicles (CV), and Market Vehicles (MV).
Maintain complete and updated records of Gems vehicle details, reasons for delays, and coordinate
deductions with vendors regarding handling charges.
Ensure the replenishment of materials in their designated bay with accurate shelf edge labels.
Provide prompt and effective responses to customer inquiries and related concerns.
Maintain inventory levels, oversee supply chain logistics, manage distribution, logistics and materials
planning, shipping and receiving, and vendor relationships.
Supervise daily stock management activities by the team.
Organize team schedules, including leave management and roster planning.
Monitor and ensure proper packaging of materials handed over to delivery personnel.
Proficient in receiving, picking, cross-docking, loading, and unloading warehouse tasks, including manual
handling and the ability to work in cold storage environments.
Uphold organizational key performance indicators (KPIs) and objectives.
Address customer escalations and inquiries promptly within designated timelines.
Oversee proper packing of materials for handover to courier partners.
Generate daily MIS reports for each customer, manage KPIs, and adhere to Standard Operating
Procedures (SOPs) in daily operations.
Collaborate with clients, suppliers, and transportation companies, plan work schedules, delegate tasks
effectively, and evaluate outcomes. Recruit, train, mentor, and motivate staff. Regularly produce reports
and statistics such as IN/OUT status reports, dead stock reports, cycle counts, blank counts, wall-to-
wall counts, and others. Solicit feedback and monitor service quality.

Skills
Leadership, Ownership, Operation Profit and loss management, Negotiation, Manpower management
MS office. Mail communication, Vendor negotiation and management. Customer Escalation handling,
Problem solving, decision making and analytical thinking, cost control,5’s. Problem-solving skills, Decision
making ability, Organizational skills, Procedural mind-set, Ability to priorities, understanding of quality
management principles, Attention to detail, Ability to analyze data and understand connections, Talent
for recognizing the opportunities for process improvement in those connections, Management ability.

Education:-
Graduation M.A.(English) from CCS University, Meerut in 2018.
Graduation B.A. from CCS University, Meerut in 2015.
12th from UP Board in 2010.
10th from CBSE Board Delhi in 2007.

Strength:-

Leadership skills- Team Building.


Saving cost to maintain budget vs actual.
Improving all matrices.

Details
Date of Birth: 26 September 1993
Father name: Mr. Yogender Kumar Tomar
Sex: Male
Marital Status: Married

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