Business Scenario Design Document

INTERNAL
TABLE OF CONTENTS
1 BUSINESS SCENARIO/BUSINESS AREA DESCRIPTION............................................................3
2 BUSINESS CONTEXT..................................................................................................................... 4
2.1 Business Objectives and Expected Benefits................................................................................4
2.2 Major Business Pain Points (to achieve business objective).....................................................4
2.3 High Level Business Requirements (to achieve business objective)........................................4
2.4 Key Financial Performance Indicators (KPIs)...............................................................................4
2.5 Organizational Change Impact...................................................................................................... 5
3 FUNCTIONAL AND PROCESS DESIGN......................................................................................... 5
3.1 Organizational Structure................................................................................................................ 5
3.2 Roles................................................................................................................................................ 6
3.3 Master Data...................................................................................................................................... 6
3.4 Related Systems (being replaced or Interfaced with)..................................................................6
3.5 Major Data Sources for Conversion.............................................................................................. 6
3.6 Policy and Compliance................................................................................................................... 7
3.7 Process Scope................................................................................................................................ 7
3.7.1 Sales Quotation.............................................................................................................................. 7
3.7.2 Credit Memo Processing................................................................................................................ 9

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1 BUSINESS SCENARIO/BUSINESS AREA DESCRIPTION
Provide an overall description of the business scenario/business area.
At this point a high-level enterprise view is provided highlighting the business scenario/business area.

3
2 BUSINESS CONTEXT

2.1 Business Objectives and Expected Benefits

Describe the business objective and expected benefits. These are the measurable improvements that will be
delivered by business requirements. These are drawn from the value case produced in the Discover phase.

Business Objectives and Expected Benefits

Process Change
Business Business Case
(Key Business Value Owner Target Benefit
Objectives KPI (financial)
Requirement)

2.2 Major Business Pain Points (to achieve business objective)

Provide a high-level list of pain points based on business scenario and solution mapping in Discover phase.

Major Pain Points from weaknesses analysis

Pain Point
Pain Point ID Impact on Business Contact
Description

2.3 High Level Business Requirements (to achieve business objective)

Provide a list of high-level business requirements and expectations. These are refined in the Fit-to-Standard
process.

Business Requirement (High level)

Req.
Requirement Description Standard/ Gap Priority Contact
ID

2.4 Key Financial Performance Indicators (KPIs)

List the KPIs

Key Performance indicators

KPI Name

4
 Owner

Definition

Calculation
Drill Down
Capabilities
Supporting SAP
Solution Components

Planned Data Source

Reporting Method

Frequency

Used by

2.5 Organizational Change Impact

Identify organizational entities in scope: groups, divisions, plants, departments. Note roles/jobs in the current
organization. Identify potential changes.

Process Step Description

ID Organization Entity Role Potential Change

3 FUNCTIONAL AND PROCESS DESIGN

3.1 Organizational Structure

List SAP organization structure items required to support his business scenario/business area.

Organizational Structure
Corresponding
Relevant Organizational Explanation if necessary
ID organization
Unit SAP (e.g. Mandatory)
(e.g. Customer)
Company code Company Code (Initialized from Plant Code)

Cost Center Cost Center Copied from Technical Object

Profit Center

Sales Organization

Distribution Channel

Division

For each item, note any customer requirements and describe the SAP solution to meet the requirements.
Insert organization structure diagrams as necessary.

5
3.2 Roles
List business roles needed to support his business scenario/business area. Note any unique customer
authorization requirements.

Roles
Authorization
Role Description SAP Role(s)
Requirements
Internal Sales
Tele-sales
Representative

3.3 Master Data

List master data elements needed to support his business scenario/business area. Note any unique
customer requirements.

Master Data

Data Object Description SAP Object Unique Requirements

Customers SAP Business Partner

3.4 Related Systems (being replaced or Interfaced with)

List the system(s) currently used to enable this business scenario/business area. Indicate which ones will be
decommissioned and which ones will have interfaces.

Related Systems

System Role Impact Interfaces

Ceridian End to end ERP Replaced by SAP None

S/4 Serial number tracking Replaced by SAP None

3.5 Major Data Sources for Conversion

List the data conversion requirements and the source systems.

Data Sources

6
 System Source Data Object Volume Approach

Oracle ERP System Sales Order S/4HANA Migration Cockpit

Oracle ERP System Sales Bills of Material S/4HANA Migration Cockpit

Oracle ERP System Customers S/4HANA Migration Cockpit

3.6 Policy and Compliance

List company policies and compliance requirements. For example, SOX, GDPR and Segregation of Duty
considerations.

3.7 Process Scope

List the business processes or scope items. Indicate whether they are in or out of scope of this business
scenario/business area. Identify the proposed SAP Solution(s). Reference SAP Best Practices and SAP
Model Company.

Process Scope
ID Process Name Description In Scope SAP Solution
Creation of a standard sales quotation with
BDG Sales Quotation Yes S/4HANA Sales
conversion to a sales order.
You can apply a credit to a customer
account once you determine if a customer
1EZ Credit Memo Processing Yes S/4HANA Sales
has been overcharged because of a pricing
or sales tax rate error.

Provide more detail for processes that require additional design where the SAP Best Practice or Model
Company process must be extended.

3.7.1 Sales Quotation

Include or reference the relevant process flows.

7
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Document key process characteristics including volumes.

Process Characteristics

Trigger

Input

Output
Business Process
Owner
Volumes

Frequencies

Summarize configuration approach and reference configuration requirements.

List delta requirements or provide a reference to a central repository.

Delta Requirements
Outline
ID Delta Requirement Description Type
Solution

8
3.7.2 Credit Memo Processing
Include or reference the relevant process flows.

Document key process characteristics including volumes.

Process Characteristics

Trigger

Input

Output

9
 Business Process
Owner
Volumes

Frequencies

Summarize configuration approach and reference configuration requirements.

List delta requirements or provide a reference to a central repository.

Delta Requirements
Outline
ID Delta Requirement Description Type
Solution
OTC001 Workflow

OTC002

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