Zabbix vs.

Datadog

Zabbix
vs. Datadog

Reviews, Tips and

Advice from Real Users
November 2024

©2024 PeerSpot, All Rights Reserved 1

Zabbix vs. Datadog

Contents
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 - 6

Mindshare And Ranking . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Zabbix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 - 9

Valuable Features . . . . . . . . . . . . . . . . . . . . . . . . 10 - 14
Pain Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 - 19
ROI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 - 21
Pricing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 - 23
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 - 26
Customer Service and Support . . . . . . . . . . . . . 27 - 28
Other Solutions Considered . . . . . . . . . . . . . . . 29 - 32
Product Impact . . . . . . . . . . . . . . . . . . . . . . . . . . 33 - 35
Datadog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 - 38

Valuable Features . . . . . . . . . . . . . . . . . . . . . . . . 39 - 45
Pain Points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 - 52
ROI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 - 55
Pricing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 - 57
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 - 60
Customer Service and Support . . . . . . . . . . . . . 61 - 62
Other Solutions Considered . . . . . . . . . . . . . . . 63 - 66
Product Impact . . . . . . . . . . . . . . . . . . . . . . . . . . 67 - 70
Reviewers Who Have Researched Both Solutions 71 - 80

About PeerSpot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 - 82

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Zabbix vs. Datadog

Zabbix VS. Datadog

Executive summary
Zabbix and Datadog are leading monitoring platforms in the tech industry.
Datadog is generally seen as superior due to its advanced features and robust
user-friendliness.

Features: Zabbix offers extensive customization, strong data collection

capabilities, and flexible monitoring. Datadog provides comprehensive cloud
monitoring, integrations, and advanced analytics tools, with features seen as
more robust and easier to use.

Room for Improvement:Zabbix could improve its scaling capabilities, ease of

initial setup, and user interface. Datadog users suggest enhancements in
handling high data volumes, better cost management features, and more
detailed usage documentation.

Ease of Deployment and Customer Service:Zabbix is praised for straightforward

deployment and effective customer service, though challenging without prior
knowledge. Datadog offers smooth deployment and better guidance, gaining
consistent positive feedback.

Pricing and ROI:Zabbix is cost-effective with lower setup costs, presenting good
ROI for small to medium enterprises. Datadog, though more expensive, is
viewed as worth the investment due to its richer features and capabilities,
justifying the higher cost.

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Zabbix vs. Datadog

Solution Zabbix Datadog

Ranking

Sample 1. IBM 2. Dell 3. Cisco 4. HP 5. Adobe, Samsung, facebook, HP

customers Oracle 6. Microsoft 7. Amazon 8. Cloud Services, Electronic Arts,
Google 9. Facebook 10. Twitter 11. salesforce, Stanford University,
LinkedIn 12. Netflix 13. Adobe 14. CiTRIX, Chef, zendesk, Hearst
VMware 15. Salesforce 16. SAP Magazines, Spotify, mercardo libre,
17. Intel 18. AT&T 19. Verizon 20. Slashdot, Ziff Davis, PBS, MLS, The
T-Mobile 21. Vodafone 22. Motley Fool, Politico, Barneby's
Ericsson 23. Nokia 24. Siemens 25.
General Electric 26. Honeywell 27.
Philips 28. Sony 29. Samsung 30.
LG 31. Panasonic 32. Toshiba

Top LibreNMS vs. Zabbix Dynatrace vs. Datadog

comparisons Compared 9 of the time Compared 15 of the time

Icinga vs. Zabbix Azure Monitor vs. Datadog

Compared 7 of the time Compared 14 of the time

Checkmk vs. Zabbix New Relic vs. Datadog

Compared 7 of the time Compared 6 of the time

Top industries Educational Organization 38% Educational Organization 37%

based on
reviewers*
Computer Software 11% Computer Software 11%
Company Company
Financial Services Firm 6% Financial Services Firm 10%

Manufacturing Company 6% Manufacturing Company 7%

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Zabbix vs. Datadog

Top industries Computer Software 25% Computer Software 22%

based on Company Company
companies
Manufacturing Company 10% Financial Services Firm 20%
reading reviews*

Financial Services Firm 8% Comms Service Provider 5%

Aerospace/Defense Firm 5% Real Estate/Law Firm 5%

* Data is based on the aggregate profiles of PeerSpot Users researching this solution.

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Zabbix vs. Datadog

Company Sizes

Small Business Midsize Enterprise Large Enterprise

Zabbix vs. Datadog

by reviewers by reviewers

by visitors reading reviews by visitors reading reviews

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Zabbix vs. Datadog ▪ Datadog

Mindshare And Ranking

As of November 2024, in the Network Monitoring Software category, the market share of
Zabbix is 11.1% and it decreased by 10.8% compared to the previous year. The market share
of Datadog is 4.2% and it decreased by 12.6% compared to the previous year. It is
calculated based on PeerSpot user engagement data.

Mindshare Comparison

Network
Monitoring
Software

Mindshare in Categories
Zabbix Datadog

Server Monitoring 21.1% IT Infrastructure Monitoring 5.8%

IT Infrastructure Monitoring 12.2% Application Performance Monitoring (APM) and

Observability 10.1%

Cloud Monitoring Software 22.0% Log Management 6.1%

©2024 PeerSpot, All Rights Reserved Cloud Monitoring Software 8.6% 7

Zabbix vs. Datadog ▪ Zabbix

Product Recap
Zabbix

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Zabbix vs. Datadog ▪ Zabbix

Zabbix Recap
Jump to Datadog Recap

PeerSpot users give Zabbix an average rating of 4.1 out of 5.

Zabbix is an open-source monitoring software that provides real-time monitoring and alerting
for servers, networks, applications, and services.

It offers a wide range of features including data collection, visualization, and reporting.

With its user-friendly interface and customizable dashboards, Zabbix helps organizations
ensure the availability and performance of their IT infrastructure.

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Zabbix vs. Datadog ▪ Zabbix

Valuable Features
Excerpts from real customer reviews on PeerSpot:

“The solution allows you to configure and customize how you want to collect
information from servers or other systems.”

ASM Naushad Alam

Network Manager at a financial services firm with 1,001-5,000 employees

“Templates are good. We download them from the official Zabbix site or the
community. If the information we need isn't available, we create custom
templates based on client requirements.”

BeeYospiam
Software Specialist at NTT Security

“Zabbix is good for discovery.”

Kevin-Tafuro
IT Manager at CLOUDJET GROUP

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Zabbix vs. Datadog ▪ Zabbix

“Our customers also like that they don't have to use multiple modules. Micro
Focus and major vendors typically require you to buy several modules and
plugins. Our customers do not like that. We offer them a single product for
all their monitoring needs.”

Volkan Yirik
Deputy General Manager at İdea Teknoloji

“It has improved our server performance monitoring overall. We know right
away when there are problems. It has built-in statistics, so we can go back
and see if there's spiking. We can check what's happening every day around
the same time and check the configuration to see if there's something that's
running and needs to be fixed.”

Tom Karches
Systems Specialist at a government with 5,001-10,000 employees

“The best feature is that Zabbix can report everything, and everything in
Zabbix is free.”

Simon KONAN
Network engineer at DIRECTION GÉNÉRALE DES IMPÔTS - DGI

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Zabbix vs. Datadog ▪ Zabbix

“We are able to monitor our virtual infrastructure, virtual machines,

windows servers, databases, and the network using a simple network
management protocol. We are able to pull almost all the metrics that we
want, receive notifications, and have them integrate with telegrams for
certain devices that are critical, such as UPSs.”

Nurdine Rajabo
Information Security Officer at Kenmare Resources Mauritius

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Zabbix vs. Datadog ▪ Zabbix

What users had to say about valuable features:

“I can pull up graphs using the parameters I want to check. You can see the current
day, week, or month. It's all built-in. We use it to bring up graphs of specific
parameters.”

Tom Karches Read full review

Systems Specialist at a government with 5,001-10,000 employees

“The feature that I find most valuable is the stateful map. In fact, the Zabbix map
designing tools permit to make monitoring stateful maps with topologies similar
to the reals IT network maps.”

Tchidat Linda Read full review

Engineer of Telecommunication at Gold Telecom

“The most valuable function for me is the auto-discovery of interfaces in devices.

When you integrate devices into the tool, it automatically finds the interfaces,
which is very helpful for my job. Integration and configuration run smoothly in my
experience with Juniper and Aruba devices.”

FauzanRahmanto Read full review

Network Engineer at a tech services company with 51-200 employees

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Zabbix vs. Datadog ▪ Zabbix

“The template system in Zabbix is very beneficial as it saves time in configuration.

Initially, setting it up might seem challenging, but using pre-made templates
makes integration with switches easier. By leveraging templates, configuration
becomes more straightforward and efficient.”

Daniel Ejike Read full review

VMware & Cloud Solutions Architect at Géant

“The best feature is that Zabbix can report everything, and everything in Zabbix is
free.

Everything in Zabbix is free. It can report on everything. Any component, and it’s
free.”

Simon KONAN Read full review

Network engineer at DIRECTION GÉNÉRALE DES IMPÔTS - DGI

“Personally, I like the Zabbix API. When many devices need configuration, we
automate it with the API and Python scripts. For example, we can automatically
add routers to Zabbix using the API and Python.

So, the API and automation are the best features. Learning the API and using tools
like Python for automation is important, rather than adding network devices
manually.”

BeeYospiam Read full review

Software Specialist at NTT Security

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Zabbix vs. Datadog ▪ Zabbix

Pain Points
The main pain points mentioned:

“The solution needs to add features for finding loopholes or problems and
their root causes.”

ASM Naushad Alam

Network Manager at a financial services firm with 1,001-5,000 employees

“The reporting features need improvement, especially detailed inventory

reporting. Since it's freeware, reporting may not be a major focus.”

BeeYospiam
Software Specialist at NTT Security

“I had problems using Zabbix when working with SUSE Enterprise; many
companies use SUSE.”

Kevin-Tafuro
IT Manager at CLOUDJET GROUP

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Zabbix vs. Datadog ▪ Zabbix

“Implementing Zabbix is difficult. I've deployed many solutions over the

years, and Zabbix is the hardest to implement. You have to do some
development to get it to work with IBM, Micro Focus, or HP products.”

Volkan Yirik
Deputy General Manager at İdea Teknoloji

“Sometimes, the documentation is a little bit written in Estonia – a country

in Europe. The language barrier and translation to English can sometimes
make it difficult to understand what they're trying to get at. It's just a
language thing.”

Tom Karches
Systems Specialist at a government with 5,001-10,000 employees

“The only issue we have had with Zabbix is when we decided to make an
update or upgrade.”

Simon KONAN
Network engineer at DIRECTION GÉNÉRALE DES IMPÔTS - DGI

“Zabbix does not draw automatic mapping of the network, this is something
they should add in the future. There is a lot of effort that is involved in
tailoring some of the settings which could be made easier.”

Nurdine Rajabo
Information Security Officer at Kenmare Resources Mauritius

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Zabbix vs. Datadog ▪ Zabbix

Room for improvement:

“The only issue we have had with Zabbix is when we decided to make an update or
upgrade. Initially, we were using version 5, and we upgraded to version 6.

The issue with the upgrade was when we decided to upgrade from version 6 to
version 7. When we did this upgrade, we had some issues with our database. It
wasn’t really easy to resolve this issue because the community support is not as
large or as big as Centreon.”

Simon KONAN Read full review

Network engineer at DIRECTION GÉNÉRALE DES IMPÔTS - DGI

“My company wanted to do an exercise command to access IT from Cameroon.

They wanted to access an FSS to a second host with second equipment that was on
another coast but it is not possible on Zabbix to do it. They want to directly access
from the front-end of Zabbix to access a prompt in Zabbix to an access terminal. In
the front-end, there is no way to do that. That would be an important
improvement. ”

Tchidat Linda Read full review

Engineer of Telecommunication at Gold Telecom

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Zabbix vs. Datadog ▪ Zabbix

“To improve Zabbix, adding more features to support the monitoring of modern
workloads like containers would be beneficial. Many environments are shifting
away from traditional setups to remote and customized infrastructures. Enhancing
Zabbix to accommodate these changes would make it more appealing and user-
friendly. This would help organizations like mine in selecting the most suitable
monitoring solution.”

Daniel Ejike Read full review

VMware & Cloud Solutions Architect at Géant

“The reporting features need improvement, especially detailed inventory

reporting. Since it's freeware, reporting may not be a major focus.

When an audit happens, we rely on the API to support the auditor. If we had
stronger reporting built-in, it would provide more information for the audit
process. I think that would be a good addition to Zabbix.

Zabbix could use improvements in its database handling. I'm not sure if it has
performance limitations in large-scale environments. We've faced performance
issues when using it in a big financial institution in Thailand. The performance
issues were a big problem.”

BeeYospiam Read full review

Software Specialist at NTT Security

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Zabbix vs. Datadog ▪ Zabbix

“Sometimes, the documentation is a little bit awkwardly written. The language

barrier and translation to English can sometimes make it difficult to understand
what they're trying to get at. It's just a language thing.

We can usually figure it out, but that's the biggest thing I can think of. Other than
that, it's been extremely reliable. ”

Tom Karches Read full review

Systems Specialist at a government with 5,001-10,000 employees

“In the next release, I'm hoping for features targeted towards larger users with
more customizable options. Despite this, I think pre-canned reports that can be
used straight out of the box would be beneficial rather than having to configure
each report individually. Additionally, a deeper dive into software configurations
on the machines would be useful, although I understand there may be challenges
in implementing this due to scripting requirements. More documentation would
also be appreciated.”

Saranjit Kainth Read full review

Head of IT at a tech services company with 11-50 employees

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Zabbix vs. Datadog ▪ Zabbix

ROI
Real user quotes about their ROI:

“Time and knowledge. Without it, we wouldn't have known of current issues in our
environments. It allows us to deep dive and get to the core issues quicker.”

D6B8 Read full review

District Technology at INDEPENDENT SCHOOL DISTRICT 196

“Zabbix exploitation has dispensed with financing frequent visits to the technical
area through alerts, notifications, and stateful maps. Thus, the return on
investment is more than 100%.”

Tchidat Linda Read full review

Engineer of Telecommunication at Gold Telecom

“We saved time one equipment intervention, preventing service outages. We had
the information about network blackouts before they happened, so we could save
our company by changing equipment before we experienced downtime. ”

Patrice Delavictoire Read full review

Managing Partner at a tech services company with 51-200 employees

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Zabbix vs. Datadog ▪ Zabbix

“Combined with the other tools that we phased out the ROI will be within 1 year.
One of the things we save a lot of money on is the replacement of SMS by an other
notification service.”

Ronald Rood Read full review

Principal Technical Consultant at CIBER

“The tart costs are very low, but you must consider the costs of having trained and
enthusiastic people to develop and tune any application and the time to invest.
This also has a positive side: you can win experience to solve new challenges
instead of buying standard solutions focused on one market.”

AVELINO MARTINEZ Read full review

Engineering manager at BGH Tech Partner

“My customers are large enterprises monitoring thousands of devices. With

commercial software, they must pay incredibly high licensing fees, and support
costs are worse.

When they replace their solutions with Zabbix, the return on investment is
immediate because they don't pay support or licensing fees. They're saving more
than $1 million in some cases. Some customers are paying upwards of $2.5 million
for software support alone. These commercial solutions usually have
several modules that are difficult to maintain and upgrade. ”

Volkan Yirik Read full review

Deputy General Manager at İdea Teknoloji

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Zabbix vs. Datadog ▪ Zabbix

Pricing

“The solution is open source so is free.”

ASM Naushad Alam Read full review

Network Manager at a financial services firm with 1,001-5,000 employees

“It is freeware. We still use the free version of Zabbix.”

BeeYospiam Read full review

Software Specialist at NTT Security

“If you have 20,000 hosts, the support costs around €95,000 for a year.”

Kevin-Tafuro Read full review

IT Manager at CLOUDJET GROUP

“The tool's licensing is good.”

Saranjit Kainth Read full review

Head of IT at a tech services company with 11-50 employees

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Zabbix vs. Datadog ▪ Zabbix

“My manager is very happy because it doesn't cost anything.”

Julian Lewis Read full review

Senior application performance monitoring and alerting specialist at a
aerospace/defense firm with 5,001-10,000 employees

“For pricing, it's free. We don't pay anything for it. They open-source the code,
and people pay for support.”

Tom Karches Read full review

Systems Specialist at a government with 5,001-10,000 employees

“The solution is free to use but they offer support as a paid service. If you can go
read the manuals and do the fine-tuning based on your needs, you do not need to
pay anything and you will have a full solution.”

Nurdine Rajabo Read full review

Information Security Officer at Kenmare Resources Mauritius

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Zabbix vs. Datadog ▪ Zabbix

Setup
The setup process involves configuring and preparing the product or service for use, which may
include tasks such as installation, account creation, initial configuration, and troubleshooting any
issues that may arise. Below you can find real user quotes about the setup process.

“The setup is a bit complex but can be done with the right skills. More important
than the initial setup is optimization and finetuning which requires multiple
skills.”

Faustine Chisasa Read full review

System Administrator at TZ Telecom Ltd.

“The installation itself took about one to two hours. The lack of clear step-by-step
procedures. There are procedures, but they're not very detailed or user-friendly.”

Verified user Read full review

Admin Sys Linux at a computer software company with 11-50 employees

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Zabbix vs. Datadog ▪ Zabbix

“The initial setup is quite simple, though it might be a bit confusing if you're
unfamiliar with the Zabbix interface. We're using the desktop version, installed on
a virtual machine and integrated into our network.”

FauzanRahmanto Read full review

Network Engineer at a tech services company with 51-200 employees

“The initial setup was very quick. The first time it was long because I didn't know it
yet. I was only using Windows. The first time was very difficult because of the
operating system. ”

Tchidat Linda Read full review

Engineer of Telecommunication at Gold Telecom

“Our deployment took about ten days, including setting up different servers. If we
had to install agents on all machines manually, it would have taken us much
longer, possibly turning into a three—to four-month project. Additionally, the
system is easily updateable, allowing us to patch the agent and incorporate new
monitoring components as needed.”

Saranjit Kainth Read full review

Head of IT at a tech services company with 11-50 employees

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Zabbix vs. Datadog ▪ Zabbix

“The initial setup of Zabbix was complex because of the need to customize it for
our environment. It was challenging to integrate with our devices until we found
templates to help with configuration. It took around two to three months to deploy
the solution completely due to configuring many dashboards and integrating
switches. Initially, it required two engineers to deploy and maintain, alongside
support staff for ongoing operations.”

Daniel Ejike Read full review

VMware & Cloud Solutions Architect at Géant

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Zabbix vs. Datadog ▪ Zabbix

Customer Service and Support

“The technical support is very quick. When I have a problem and I post it in the
community, they answer me very quickly. For now, i don't need any technical
support. ”

Tchidat Linda Read full review

Engineer of Telecommunication at Gold Telecom

“We are really happy with the customer service and support because they deployed
all their energy to help us. In two days, we corrected all the issues, and everything
is running smoothly now. Everything is nice.”

Simon KONAN Read full review

Network engineer at DIRECTION GÉNÉRALE DES IMPÔTS - DGI

“I believe the team contacted the technical team for assistance during some initial
configurations. The responses were timely and helpful. I don't recall if it was
through calls, but I think it was mostly via email or chat. ”

Saranjit Kainth Read full review

Head of IT at a tech services company with 11-50 employees

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Zabbix vs. Datadog ▪ Zabbix

“I work with the public community like a public forum. So, when I have a request, I
use the public community forums. We usually find solutions within a day or two,
depending on availability.”

Verified user Read full review

Admin Sys Linux at a computer software company with 11-50 employees

“Zabbix experts provide great ideas on the open-source forums for the products.
The Zabbix community, including the CEO and the technical experts, are friendly.
Since they are doing great with the community, I am confident they are doing great
with their optional Technical Support which we have not subscribed to.”

Faustine Chisasa Read full review

System Administrator at TZ Telecom Ltd.

“We've almost never used their direct customer service. We use their forums if we
have issues that aren't super critical but still need addressing. It's mostly
community support, which is free, and we can get a bit of information by asking
questions there. It's not really direct support, but more like community support.

We actually paid for support for the last couple of years and decided that we've got
it under control. We're not paying for support anymore, so we feel confident
enough to manage it ourselves.”

Tom Karches Read full review

Systems Specialist at a government with 5,001-10,000 employees

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Zabbix vs. Datadog ▪ Zabbix

Other Solutions Considered

“Zabbix is good for monitoring networks, while Prometheus is better for modern
workloads like containers. Choosing depends on what you need to monitor. For
diverse infrastructures, it is tough to pick one. Cost and engineer feedback help
decide.”

Daniel Ejike Read full review

VMware & Cloud Solutions Architect at Géant

“We have not weighed other options like SolarWinds or ManageEngine. This is the
first one we have tried. It is somewhat early for me to say what Zabbix's
advantages are relative to others.”

Alex Leaves Read full review

Support Team and Services at konverge technologies pvt ltd

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Zabbix vs. Datadog ▪ Zabbix

“We had to evaluate several options including SolarWinds NPM, PRTG, OpenNMS,
Cacti, Nagios, and Zenoss Core. We used Huawei U2000, Cisco Prime and PRTG for
some devices before we switched to Zabbix.”

Faustine Chisasa Read full review

System Administrator at TZ Telecom Ltd.

“I have experience with SolarWinds and ManageEngine.

SolarWinds is good, but it requires learning and understanding. With Zabbix, if we

get the OID [Object Identifier] from the vendor, we can create templates and
monitor any device quickly.

With SolarWinds or ManageEngine, we sometimes need to wait for the developers

to create monitoring solutions.

We have less waiting time with Zabbix. I find Zabbix faster than commercial
solutions when a new device needs monitoring.

So, the learning curve is a bit easier with Zabbix. My team learned Zabbix
independently using online resources. We find resources on the internet. No one
attends official training. I think it's good practice, learning this way.”

BeeYospiam Read full review

Software Specialist at NTT Security

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Zabbix vs. Datadog ▪ Zabbix

“We also have been using WhatsUp Gold for ten years. Zappix is a Linux solution
and WhatsUp Gold is a Windows solution.

We have a basic license for WhatsUp Gold and have purchased upgrades. In our
country, there is no local expert tied with the OEM. The support team that
is provided is not acceptable to us.

The solutions, SolarWinds and WhatsUp Gold, are good for monitoring servers but
lack the functionality to find problems or root causes for any system, application,
or service.

ThousandEyes and AppDynamics find actual problems with networks,

applications, or services. We are looking more at these products because our goal is
to find all loopholes.

For example, the solution or WhatsUp Gold might identify a packet loss. But
ThousandEyes or AppDynamics will drill to the highest problem such as the HTML
or a Cisco network problem. This approach is much more interesting. ”

ASM Naushad Alam Read full review

Network Manager at a financial services firm with 1,001-5,000 employees

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Zabbix vs. Datadog ▪ Zabbix

“The previous product was really outdated and, literally, it was broken. It should
have been updated years earlier.

It was running but struggling. For example, it would get behind on its checks, and
once it got too far behind, it would just throw them all away and start over. It was
constantly missing things. It was clearly overloaded and not designed for our scale,
so we were happy to move away from it. The difference after switching to Zabbix
has been night and day.

I used to get paged at least once a day, sometimes multiple times. Now, with
Zabbix, there might be weeks without any pages. We've never had a problem
where we missed an alert.

It's great that the checks are much more intelligent. For example, rather than just
saying, tell me when the load goes over five, you can say, "Tell me if the load is
over five for more than ten minutes." So, if it doesn't go over five for ten minutes,
you'll never get notified. It only waits for a combination of conditions to be true
before it alerts you. That really cuts down a lot on the false positives.

We used a heavily customized Nagios. I wouldn't compare this old version to

whatever is current so this is not a criticism of Nagios.”

Tom Karches Read full review

Systems Specialist at a government with 5,001-10,000 employees

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Zabbix vs. Datadog ▪ Zabbix

Product Impact

“Zabbix has improved the quality of monitoring because of the user-friendliness

of its Graphical User Interface, so is easy to use even for non-IT employees.”

Tchidat Linda Read full review

Engineer of Telecommunication at Gold Telecom

“Zabbix is our primary infrastructure monitoring and alerting tool. Thanks to

Zabbix metrics we are not just notified of failures, but we have enough data for
preventive maintenance optimization and capacity planning of our compute
infrastructure.”

Verified user Read full review

Chief Security Officer at a tech services company with 11-50 employees

• Assertive monitoring
• Customized messages
• Configurable screens
• Division by teams
• Customizable alerts
• Automated call opening
• Mobile connections
• Iintegrations

Cesar Danecke Read full review

IT Supervisor at HORSCH BRASIL

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Zabbix vs. Datadog ▪ Zabbix

“It has improved our overall server performance monitoring. We know right away
when there are problems. It has built-in statistics, so we can identify if there's
spiking. We can see what's happening every day around the same time and check
the configuration to see if there's something that's malfunctioning and needs to
be fixed. As we get better at diagnosis, we can go back and look at the history of the
systems to pinpoint problems.”

Tom Karches Read full review

Systems Specialist at a government with 5,001-10,000 employees

“We add many hosts and network devices to Zabbix and integrate it with Grafana.
Grafana connects to the Zabbix database and sends out the notifications. This is
how the alerting and notification system in Zabbix improves the response time to
incidents.

Templates are good. We download them from the official Zabbix site or the
community. If the information we need isn't available, we create custom
templates based on client requirements.”

BeeYospiam Read full review

Software Specialist at NTT Security

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Zabbix vs. Datadog ▪ Zabbix

“Zabbix has greatly improved operations and maintenance by helping

management and technical teams be more proactive. They can easily spot
problems or undesired states on the infrastructure or customer services

With the Zabbix out-of-box multitenancy support, customers can have restricted
access to their service utilizations and other operational data in real time or on
demand. The feedback from customers shows they are very happy and they
appreciate how easy it is to learn using it.

Time to work on issues is greatly reduced, as Zabbix provides powerful alerts and
details into what is happening in our network. Issues that could take weeks to
resolve can now easily be spotted in a few minutes as all essential metrics for all
devices are monitored in real time.

Zabbix fits well with the multi-vendor environment and it has a lot of out-of-box
templates that can be customized to fit our needs.

We can easily provide infrastructure status reports with Zabbix. We can produce
reports even for old devices that were not properly and consistently monitored
since they were installed.”

Faustine Chisasa Read full review

System Administrator at TZ Telecom Ltd.

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Zabbix vs. Datadog ▪ Datadog

Product Recap
Datadog

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Zabbix vs. Datadog ▪ Datadog

Datadog Recap
Jump to Zabbix Recap

PeerSpot users give Datadog an average rating of 4.3 out of 5.

Datadog is a comprehensive cloud monitoring platform designed to track performance,

availability, and log aggregation for cloud resources like AWS, ECS, and Kubernetes. It offers
robust tools for creating dashboards, observing user behavior, alerting, telemetry, security
monitoring, and synthetic testing.

Datadog supports full observability across cloud providers and environments, enabling
troubleshooting, error detection, and performance analysis to maintain system reliability. It
offers detailed visualization of servers, integrates seamlessly with cloud providers like AWS,
and provides powerful out-of-the-box dashboards and log analytics. Despite its strengths,
users often note the need for better integration with other solutions and improved
application-level insights. Common challenges include a complex pricing model, setup
difficulties, and navigation issues. Users frequently mention the need for clearer
documentation, faster loading times, enhanced error traceability, and better log management.

What are the key features of Datadog?

• Graphs and Dashboards: Visualizes servers and infrastructure with customizable views.
• Metrics: Offers deep insights into system performance and user behavior.
• Log Management: Provides powerful analytics for logs and seamless log aggregation.
• Unified Tagging: Facilitates organization and retrieval of metrics and logs.
• APM and RUM: Enables application performance monitoring and real user monitoring for
comprehensive insights.
• Synthetic Testing: Allows the simulation of user interactions to test application
performance.

What benefits and ROI should users look for in reviews?

• System Reliability: Helps ensure uptime and performance across cloud environments.
• Proactive Issue Resolution: Assists in identifying and resolving issues before they impact
users.
• Operational Efficiency: Streamlines monitoring and log management tasks.

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Zabbix vs. Datadog ▪ Datadog

• Flexible Integrations: Adapts to various cloud services and infrastructure setups.

• Real-Time Alerts: Provides timely notifications to address problems swiftly.

Datadog is implemented across different industries, from tech companies monitoring cloud
applications to finance sectors ensuring transactional systems' performance. E-commerce
platforms use Datadog to track and visualize user behavior and system health, while
healthcare organizations utilize it for maintaining secure, compliant environments. Every
implementation assists teams in customizing monitoring solutions specific to their industry's
requirements.

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Zabbix vs. Datadog ▪ Datadog

Valuable Features
Excerpts from real customer reviews on PeerSpot:

“Log management is a great way for me to identify changes in behavior

across services and environments as we make changes or as user behavior
evolves.”

Kevin Palmer
DevOps/Security Principal at Raken

“The ability to look through and link together my different services was very
valuable initially.”

John Kvellestad
Works at ExxonMobil

“Across CCM and the rest of Datadog, I like how sharable everything is.”

Verified user
https:Senior Product Manager
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displayphoto-shrink_200_200/profile-displayphoto-
shrink_200_200/0/1537492309549?e=1733356800&v=beta&t=VnZ3E3AUrm-
zShxDV3_dnrYgUkrEgGBaZsqfR4rQy58 at Redfin Corp

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Zabbix vs. Datadog ▪ Datadog

“The two most valuable aspects are the Terraform provider for Datadog and
the K8s Orchestrator.”

Jordan Lee
Site Reliability Engineer at Icario

“Synthetic testing is by far the most valuable feature in our organization.”

Verified user
Service Manager at PwC

“Several critical dashboards were created years ago and are still in use
today.”

Verified user
Senior Manager, Site Reliability Engineering at Extra Space Storage

“Datadog infrastructure monitoring has helped us identify health issues

with our virtual machines, such as high load, CPU, and disk usage, as well as
monitoring uptime and alerting when Kubernetes containers have a bad time
staying up.”

Verified user
Director of Engineering at Ordoro

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Zabbix vs. Datadog ▪ Datadog

What users had to say about valuable features:

“Synthetic testing is by far the most valuable feature in our organization. It’s
highly requested since the setup process is both quick and straightforward,
allowing us to simulate user interactions across our applications with minimal
effort.

The ease of configuring tests and interpreting the results makes it accessible even
to non-technical team members. This feature provides valuable insights into user
experience, helps identify performance bottlenecks, and ensures that our critical
workflows are functioning as expected, enhancing reliability and uptime.”

Verified user Read full review

Service Manager at PwC

“Dashboards are the most valuable. We need the observability. We have given the
dashboards to a dedicated team to monitor them off working hours and they are
reporting whatever they see going red. This helps us since people without any
knowledge can understand when there is a problem and when to react and when to
inform others by simply looking if the monitor (showing the dashboards) turns up
red.

Traces being connected to each other and seeing that each service is connected
through one API call is very helpful for us to understand how the system works.”

Verified user Read full review

DevOps Engineering Lead at Hellenic Bank Public Company Ltd

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Zabbix vs. Datadog ▪ Datadog

“Datadog infrastructure monitoring has helped us identify health issues with our
virtual machines, such as high load, CPU, and disk usage, as well as monitoring
uptime and alerting when Kubernetes containers have a bad time staying up. Our
use of Datadog's Application Monitoring, APM over the last six years or so has been
crucial to identifying performance and bottleneck issues as well as alerting us
when services are seeing high error rates, which have made it easier to debug when
specific services may be going down.”

Verified user Read full review

Director of Engineering at Ordoro

“APM accurately tracks our service performance across our ecosystem. RUM gives
us client-side performance and user experience visibility, and the rate of new
features implemented in the Digital Experience area recently has been high. Log
analytics give us a powerful mechanism for error tracking, research, and analysis.

Custom metrics that we've created allow us to track KPIs in real-time on

dashboards. All of these have proven valuable in our organization. Additionally,
Datadog product support teams are responsive and have provided timely support
when needed.”

Verified user Read full review

Principal. Performance Engineering at Invitation Homes

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Zabbix vs. Datadog ▪ Datadog

“In my experience with Datadog, one feature stands out above the rest is the Log
Explorer. It has completely transformed the way I interact with our log data and
has become an essential part of my daily workflow.

The user interface is incredibly intuitive. When I first started using it, I was amazed
at how easy it was to navigate. The design is clean and straightforward, allowing
me to focus on the data rather than getting lost in complicated menus. Whether
I’m searching for specific log entries or filtering by certain criteria, everything
feels seamless.

This ease of use allowed me to get up to speed with log management since it's my
first time using Datadog.”

Verified user Read full review

Software Engineer 2 at Modernizing Medicine

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Zabbix vs. Datadog ▪ Datadog

“I really enjoyed using CCM since it showed cloud cost data easily next to other
metrics, and I could correlate the two.

Across CCM and the rest of Datadog, I like how sharable everything is. It's so easy
to share dashboards and links with my teammates so we can quickly get up to
speed on debugging/solving an issue.

I also have really enjoyed K8s view of pods and pod health. It's very visual, and as a
non-K8s platform owner at my company, I can still observe the overall health of
the system. Then I can drill in and have learned things about K8s by exploring that
part of the product and talking with the team.”

Verified user Read full review

https:Senior Product Manager
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displayphoto-shrink_200_200/profile-displayphoto-

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Zabbix vs. Datadog ▪ Datadog

shrink_200_200/0/1537492309549?e=1733356800&v=beta&t=VnZ3E3A
Urm-zShxDV3_dnrYgUkrEgGBaZsqfR4rQy58 at Redfin Corp

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Zabbix vs. Datadog ▪ Datadog

Pain Points
The main pain points mentioned:

“The cost does add up quickly, so it can be some effort to justify the
necessary outlay to those paying the bills.”

Kevin Palmer
DevOps/Security Principal at Raken

“Support for the dedicated SQL pool in database monitoring. However, we

have found that certain databases, such as the dedicated SQL pool (formerly
Synapse data warehouse), are not supported.”

John Kvellestad
Works at ExxonMobil

“We've had some issues where we had Datadog automatically turned on in

AWS regions that we weren't using, which incurred a small but steady cost
that amounted to tens of thousands of dollars spent over a few weeks.”

Verified user
https:Senior Product Manager
2//media.licdn.com/dms/image/v2/C5603AQE9KPZu2tH6xw/profile-
displayphoto-shrink_200_200/profile-displayphoto-
shrink_200_200/0/1537492309549?e=1733356800&v=beta&t=VnZ3E3AUrm-
zShxDV3_dnrYgUkrEgGBaZsqfR4rQy58 at Redfin Corp

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Zabbix vs. Datadog ▪ Datadog

“A big problem with Datadog is the billing. They need to make the billing
more user-friendly.”

Jordan Lee
Site Reliability Engineer at Icario

“One area where the product could be improved is Application Performance

Monitoring (APM).”

Verified user
Service Manager at PwC

“We would love to see a % consumed and alert us if we are over budget before
getting an overage charge 20 days into the month.”

Verified user
Senior Manager, Site Reliability Engineering at Extra Space Storage

“We have found that some of the different options for filtering for logs
ingestion, APM traces and span ingestion, and RUM sessions vs replay
settings can be hard to discover and tough to determine how to adjust and
tweak for both optimal performance and monitoring as well as for billing
within the console.”

Verified user
Director of Engineering at Ordoro

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Zabbix vs. Datadog ▪ Datadog

Room for improvement:

“We have found that some of the different options for filtering for logs ingestion,
APM traces and span ingestion, and RUM sessions vs replay settings can be hard to
discover and tough to determine how to adjust and tweak for both optimal
performance and monitoring as well as for billing within the console.

It can sometimes be difficult to determine which information is documented, as

we have found inconsistencies with deprecated information, such as environment
variables within the documentation.”

Verified user Read full review

Director of Engineering at Ordoro

“Interactive tutorials could be a game changer. Instead of just reading about how
to use query filters, users could engage with step-by-step guides that walk them
through the process. For example, a tutorial could start with a simple query and
gradually introduce more complex filtering techniques, allowing users to practice
along the way. These tutorials could include pop-up tips and hints that provide
additional context or best practices as users work through examples. This hands-
on approach not only reinforces learning but also builds confidence in using the
tool.”

Verified user Read full review

Software Engineer 2 at Modernizing Medicine

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Zabbix vs. Datadog ▪ Datadog

“Agent remote configuration should be provided/improved and streamlined,

allowing for config changes/upgrades to be performed via the portal instead of at
the host.

Cost tracking via the admin portal is a bit lacking, even though it has gotten
better. I'm looking for usage trends (that drive cost) across time and better
visibility or notifications about on-demand charges.

Network device and performance monitoring could be improved, as we've faced

some limitations in this area.

The Datadog usage-based cost model, while giving us better transparency, is

difficult to follow at times and is constantly evolving. ”

Verified user Read full review

Principal. Performance Engineering at Invitation Homes

“One area where the product could be improved is Application Performance

Monitoring (APM). While it's a powerful feature, many in our organization find it
difficult to fully understand and utilize to its maximum potential.

The data provided is comprehensive, yet it can sometimes be overwhelming,

especially for those who are less familiar with the intricacies of application
performance metrics.

Simplifying the interface, offering clearer guidance, or providing more intuitive

visualizations would make it easier for users to extract valuable insights quickly
and efficiently.”

Verified user Read full review

Service Manager at PwC

“The monitors need improvement. We need easier root cause analysis when a
monitor hits red. When we get the email, it's hard to identify why the trigger has

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Zabbix vs. Datadog ▪ Datadog

gone red and which pod exactly is to blame in a scenario where the pod is
restarting, for example.

Prices are a very difficult thing in Datadog. We have to be very mindful of any
changes we make in Datadog, and we are a bit afraid of using new features since, if
we change something, we might get charged a lot. For example, if we add a
network feature to our nodes, we might get charged a lot simply by changing one
flag, even though we are only going to use one small feature for those network
nodes. However, due to the fact that we have more than 50 nodes, all of the nodes
will be charged for the feature of "Network hosts".

This leads us to not fully utilize the capabilities of Datadog, and it's a
shame. Maybe we can have a grace period to test features like a trial and then have
datadog stop that for us to avoid paying more by mistake.”

Verified user Read full review

DevOps Engineering Lead at Hellenic Bank Public Company Ltd

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Zabbix vs. Datadog ▪ Datadog

“We've had some issues where we had Datadog automatically turned on in AWS
regions that we weren't using, which incurred a small but steady cost that
amounted to tens of thousands of dollars spent over a few weeks. I wish there was
a global setting that lets an admin restrict which regions DD is turned on in as a
default setup step.

Sometimes, the APM service dashboard link isn't sharable. I click something in the
service catalog, and on that service's APM default view, I try to share a link to that
with a teammate, and they reach a blank or error screen.

I wish there was more organization and detail in the suggestions when I use the
query editor. I'm never quite sure when the autofill dropdown shows up if I'm
seeing some custom tag or some default property, so I have to know exactly what
I'm looking for in order to build a chart. It's hard to navigate and explore using the
query autofill suggestions without knowing exactly what tag to look for.

It's been a bit hard to understand how data gets sampled or how many data points
a particular dashboard value is using. We've had questions over the RUM metrics
that we see and we had to ask for help with how values are calculated, bin sizes, etc
to get confidence in our data.”

Verified user Read full review

https:Senior Product Manager
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displayphoto-shrink_200_200/profile-displayphoto-

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Zabbix vs. Datadog ▪ Datadog

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Urm-zShxDV3_dnrYgUkrEgGBaZsqfR4rQy58 at Redfin Corp

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Zabbix vs. Datadog ▪ Datadog

ROI
Real user quotes about their ROI:

“For the most part, Datadog's ROI is quite impressive when you consider all of the
features and functions that are centralized on the platform. It doesn't require us to
purchase additional third-party solutions to fill in the gaps.”

Verified user Read full review

Director of DevSecOps at CIBT

“This cost us more overall. ROI is hard to sell. That said, I can find issues way faster
and see what is going on in my entire platform. I pay back the cost every month
with productivity. ”

Verified user Read full review

Product Engineering Manager at FMG Suite

“We're still early on in our transformation process. That said, we are gaining a lot
of steam in terms of adoption. Both the engineering team and the product team
are seeing tremendous value from this solution.”

Felix Flores Read full review

Staff Engineer at a tech services company with 1,001-5,000 employees

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Zabbix vs. Datadog ▪ Datadog

“From the number of outages stopped or shortened (which lead to lost revenue
from non-renewals) and the number of hours saved on investigations (which
correlates to engineering salaries), I estimate that the ROI of the implementation
time and monthly charges to be between 10x and 20x.”

Ramon Snir Read full review

CTO at a tech vendor with 1-10 employees

“As long as we stay on top of our consumption mid-month, it has been worth it.
However, the few engineers we have who are dedicated to playing whack-a-mole
with the growing spending could be better utilized in teaching best practices to
new users. I suppose our implementation of the rapidly changing tools over the
years has led to a fair amount of technical debt.”

Verified user Read full review

Senior Manager, Site Reliability Engineering at Extra Space Storage

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Zabbix vs. Datadog ▪ Datadog

“Before, the ROI was much higher as you would not have to compete with any kind
of tool since they were very good in the space. However, with time, other
companies have picked up the slack. Now, you have other tools which provide a
higher ROI. I cannot give a specific ROI percentage since I don't use it for personal
use with deployment. We deploy it on behalf of customers. Obviously, depending
on the deal, depending on the size, and the ROI will vary. If people are looking for
a global monitoring solution in the same tool as Datadog network monitoring, they
are always hindered as Datadog does not provide an adequate solution for it. That
kind of decreases the ROI since you still need to get another tool to do the network
monitoring.”

Nuno Rosa Read full review

Principal Consultant at Infosys

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Zabbix vs. Datadog ▪ Datadog

Pricing

“If you do your homework, you'll find that if you're really concerned with cost, it's
good.”

BrianHeisler Read full review

Principal Enterprise Systems Engineer at a healthcare company with
10,001+ employees

“This solution is budget friendly.”

Rawat Singhsatit Read full review

Solutions Consultant Manager at MFEC

“It didn't scale well from the cost perspective. We had a custom package deal.”

Richard Chennault Read full review

Senior Director with 10,001+ employees

“The tool is open-source.”

Akshay Manchalwar Read full review

Technical Support Engineer at Cybage Software

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Zabbix vs. Datadog ▪ Datadog

“The solution is fairly priced but history and log storage can get costly depending
on your needs.”

Enrique Bassallo Read full review

AWS Cloud Architect Consultant at a manufacturing company with 10,001+
employees

“The price of Datadog is reasonable. Other solutions are more expensive, such as
AppDynamics.”

Bharath Babu Kasimsetty Read full review

Director at CBRE

“It is easy to run up a large bill, so become familiar with the cost of each piece of
your bill and use the metrics they supply to estimate and monitor your bill.”

Verified user Read full review

Senior Director of DevOps at Housecall Pro

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Zabbix vs. Datadog ▪ Datadog

Setup
The setup process involves configuring and preparing the product or service for use, which may
include tasks such as installation, account creation, initial configuration, and troubleshooting any
issues that may arise. Below you can find real user quotes about the setup process.

“The instructions aren't always clear, especially when dealing with multiple
products across multiple languages. The tracer works very differently from one
language to another.”

Verified user Read full review

Software Architect at Keller Williams Realty, Inc.

“The initial setup was straightforward from my own experience, helping integrate
within the application and service levels; however, our DevOps team handled most
of the infra process with minimal complaints.”

Verified user Read full review

Staff Full-Stack Engineer at OMERS

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Zabbix vs. Datadog ▪ Datadog

“Given the breadth of configuration options, the initial setup was fairly involved
for us. We also use several services and deploy the agent in various ways because
we're using traditional servers, serverless, and K8s.”

Kevin Palmer Read full review

DevOps/Security Principal at Raken

“For us, set-up is a mixed bag as we support legacy apps and architectures as well
as a new microservice architecture. That being said, legacy is somewhat complex
just due to the nature of how those apps stack and the underlying infra and
configuration and setup. Microservice is a breeze and straight-forward for most of
the out-of-the-box stuff. ”

Jordan Lee Read full review

Site Reliability Engineer at Icario

“The initial setup of Datadog can be somewhat complex, primarily due to the
learning curve associated with configuring each metric field correctly for optimal
data visualization. It often requires careful attention to detail and a good
understanding of each option to achieve the desired graphs and insights”

ZJ Read full review

Software Engineer at a computer software company with 201-500
employees

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Zabbix vs. Datadog ▪ Datadog

“Some parts of our setup were tough. Some Windows container setups cost us a lot
of time.

The AWS infrastructure was tough to fully turn on due to the large cost of
everything being run.”

Verified user Read full review

Product Engineering Manager at FMG Suite

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Zabbix vs. Datadog ▪ Datadog

Customer Service and Support

“Support is excellent. They are always looking for a resolution, and a ticket is never
left unresolved unless the feature just can't exist or isn't currently possible.”

Jordan Lee Read full review

Site Reliability Engineer at Icario

“Support was excellent during the sales process, with a huge dropoff after we
purchased the product. It has only recently (within the past year) they have begun
to reach acceptable levels again.”

Verified user Read full review

Software Architect at Keller Williams Realty, Inc.

“The Datadog support team is prompt and helpful when tickets have been
submitted from our end. When their support team have been unsure, they've
properly reached out internally to the relevant SME to help answer any questions
we've had prior.”

Verified user Read full review

Staff Full-Stack Engineer at OMERS

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Zabbix vs. Datadog ▪ Datadog

“We've opened probably six or eight support tickets in four years of use. In some
cases, the problem or question was complex and took some time to resolve. That
said, customer support was always able to debug the issue and find a solution for
us, so my experience has been very positive.”

Kevin Palmer Read full review

DevOps/Security Principal at Raken

“Datadog's customer support plays a crucial role in easing the initial setup
process. Their team is proactive in assisting with metric configuration, providing
valuable examples, and helping us navigate the setup challenges effectively. This
support significantly mitigates the complexity of the initial setup.”

ZJ Read full review

Software Engineer at a computer software company with 201-500
employees

“Our experience with Datadog’s customer service and support has been
exceptional. The support team is highly responsive and knowledgeable, providing
timely assistance whenever we’ve encountered issues or had questions.

Their proactive approach to offering solutions and guidance has been invaluable in
helping us maximize the platform’s capabilities.”

Reviewer 76 Read full review

Vice President of SaaS Infrastructure at a tech services company with 51-
200 employees

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Zabbix vs. Datadog ▪ Datadog

Other Solutions Considered

“We had tried some other APM monitoring in the past, however, it was too
expensive, and then we added it to Datadog since we were already using Datadog
and it seemed like a good value add.”

Verified user Read full review

Director of Engineering at Ordoro

“I've personally dabbled with some other open-source observability and

monitoring solutions; however, prior to Datadog, our department did not have any
solutions other than log dumps to GCP.”

Verified user Read full review

Staff Full-Stack Engineer at OMERS

“We looked at several URL and APM monitoring solutions like Site24x7
and Pingdom. They weren't big players like Dynatrace or any of the those that had
already provided us a request for information. ”

JulianLewis Read full review

Senior Engineer at a educational organization with 5,001-10,000 employees

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Zabbix vs. Datadog ▪ Datadog

“We evaluated Datadog and New Relic in detail and chose Datadog due to their
straightforward and competitive pricing model, and their full coverage of
monitoring features that we desired, and an easy-to-use UI. ”

Verified user Read full review

Principal. Performance Engineering at Invitation Homes

“We used New Relic, Grafana, and Circonus. Circonus was flakey, always having
downtime and we were always on the phone with them. New Relic and grafana,
different metrics lived in either and it was hard for consumers of the data to easily
find what they need. And we had licensing issues across the 3 so not everybody
could easily access all of them.”

Verified user Read full review

https:Senior Product Manager
2//media.licdn.com/dms/image/v2/C5603AQE9KPZu2tH6xw/profile-
displayphoto-shrink_200_200/profile-displayphoto-

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Urm-zShxDV3_dnrYgUkrEgGBaZsqfR4rQy58 at Redfin Corp

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Zabbix vs. Datadog ▪ Datadog

“I have less experience with Zabbix than I have with Datadog, but I don't see
Zabbix as a great tool for cloud specific monitoring because I cannot connect so
easily to public clouds to gain all the information that I can in Datadog, which I can
easily set up.

I have used Zabbix for 20 days for my personal tests and I really don't like it.

There is something that I liked with Zabbix, though. Zabbix is better for
monitoring virtual machines. That's a feature that I liked. But everything else is
awful. I can't have dashboards. I do not have integrations with some ITSM
systems, like Jira or OTRS. It's awful because I need to have those integrations.

I would rate Zabbix a nine from one to ten for on premises environments. For cloud
platforms, I rate this tool as a five, because of the complexity required to integrate
it in other platforms.”

LeonardoAlonso Read full review

Associate Founder at KerBBo Consulting

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Zabbix vs. Datadog ▪ Datadog

Product Impact

“Before Datadog, we faced the common challenge of fragmented data. Our logs,
metrics, and traces were spread across different tools and platforms, making it
difficult to get a complete picture of our system’s health.

With Datadog, we now have a centralized monitoring solution that aggregates

everything in one place. This has streamlined our workflow immensely. Whether
it’s logs from our servers, metrics from our applications, or traces from user
transactions, we can access all this information easily. This unified view has made
it simpler for our teams to identify and troubleshoot issues quickly.”

Verified user Read full review

Software Engineer 2 at Modernizing Medicine

“Logs are great. Having all services with different teams sending the logs to
Datadog and having all logs in the same place is very helpful for us to understand
what is going on in our app; filtering of the logs a huge help and adding special
custom filters is easy, filters are fast. Documentation is better than average, with
little room for improvement.

Dashboards are simple, and monitors are very easy to configure and get notified if
something is wrong.

With the aggregated logs, we can now see logs from other systems and identify
problems in other areas in which we had no visibility before.”

Verified user Read full review

DevOps Engineering Lead at Hellenic Bank Public Company Ltd

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Zabbix vs. Datadog ▪ Datadog

“We have been using Datadog since I started working at the company ten years ago
and it has been used for many reasons over the years. Datadog across our services
has helped debug slow performance on specific parts of our application, which, in
turn, allows us to provide a snappier and more performant application for our
customers.

The monitoring and alerting system has allowed our team to be aware of the issues
that have come up in our production system and react faster with more tools to
debug and view to keep the system online for our customers.”

Verified user Read full review

Director of Engineering at Ordoro

“This provides a single place to find monitoring data. Prior to DD, we had some
metrics living in New Relic, some in Grafana, and some in Circonus, and it was very
confusing to navigate across them. Understanding different query languages is
challenging. Here, there's a single UI to get used to, and everything is so sharable.

DD has led to teams making more decisions based on data that they observe about
their service metrics and RUM metrics. I've seen decisions get made based on what
has been observed in DD, and less based on anecdotal data.”

Verified user Read full review

https:Senior Product Manager
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Zabbix vs. Datadog ▪ Datadog

shrink_200_200/0/1537492309549?e=1733356800&v=beta&t=VnZ3E3A
Urm-zShxDV3_dnrYgUkrEgGBaZsqfR4rQy58 at Redfin Corp

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Zabbix vs. Datadog ▪ Datadog

“Datadog has greatly improved our organization by centralizing all monitoring

into one platform, allowing us to consolidate data from a wide range of sources.

From infrastructure metrics and application logs to end-user experience and

device monitoring, everything is now collected and displayed in one place. This has
simplified our monitoring processes, improved visibility, and allowed for faster
issue detection and resolution.

By streamlining these operations, Datadog has enhanced both efficiency and

collaboration across teams.”

Verified user Read full review

Service Manager at PwC

“We now have full-stack observability, which allows us to better understand

application behavior, quickly alert users about issues, and proactively manage
application performance.

We've seen value by implementing observability coordinated across multiple

applications, allowing us to track things like customer shopping and orders across
multiple applications and services.

For critical application launches, we've built dashboards that can track user
activity and confirm users are able to successfully utilize new features, tracking
user activities in real-time in a war-room situation.

Datadog is our go-to tool for analyzing, understanding, and investigating

application performance and behavior.”

Verified user Read full review

Principal. Performance Engineering at Invitation Homes

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Zabbix vs. Datadog

Reviewers Who Have

Researched Both
Solutions

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Zabbix vs. Datadog ▪ Customer Review

Petro Khytriak
Infrastructure Automation Lead at SoftServe Ltd.

Researched Datadog But Chose Zabbix

Pros Cons

“Zabbix is both stable and “For us, the initial setup was
scalable.” complex”

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Zabbix vs. Datadog ▪ Customer Review

What is our primary use case?

“I implement Zabbix for large companies with over 5,000 employees.”

What needs improvement?

“In the near future, we are going to see integration with its cloud platform.

We would like to use it for RBI, for service and credibility reports for our manager
and management staff, and we also hope to use it to deliver customer scripts, etc.
Currently, because we monitor over 5,000 hosts and servers, we need to use open
source. ”

For how long have I used the solution?

“I have used Zabbix for the last five years.”

What do I think about the scalability of the solution?

“Zabbix is both stable and scalable. As I mentioned earlier, we scale more than
5,000 hosts.”

How are customer service and support?

“Currently, our own team provides support, but in the future, we may use Zabbix
support.”

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Zabbix vs. Datadog ▪ Customer Review

Which solution did I use previously and why did I switch?

“We also use Nagios, but we are going to stop using this solution as it has specific
limitations that we require. ”

How was the initial setup?

“For us, the initial setup was complex. We plan on integrating Zabbix with
Prometheus and Grafana for a smooth relationship between dashboards. ”

What's my experience with pricing, setup cost, and licensing?

“We purchased Zabbix for a good price, including support. It's cheaper than
Datadog and ScienceLogic.”

What other advice do I have?

“On a scale from one to ten, I would give Zabbix a rating of nine, strictly because
we would like to see better integration with mobile TeleCloud.”

Which deployment model are you using for this solution?

Hybrid Cloud

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Zabbix vs. Datadog ▪ Customer Review

Verified user
Director of DevSecOps at CIBT

Researched Zabbix But Chose Datadog

Pros Cons

“Our primary alerts, based on “They could enhance the alerting

metrics and synthetic transactions, functions by creating a new feature
are the most used and relied upon to add direct SMS notifications, on-
for decreased MTTA/MTTR across all call rotation scheduling, etc., that
of our platforms. This is followed by could replace the need to have this
deep log analysis that enables us to as an external third-party solution
quickly and easily get to a integration.”
preliminary root cause that
someone on the infrastructure,
platform or development teams can
take and focus their attention on
the precise target that Datadog
revealed as the issue to be
remediated.”

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Zabbix vs. Datadog ▪ Customer Review

What is our primary use case?

“The current use case for Datadog in our environment is observability. We use
Datadog as the primary log ingestion and analysis point, along with consolidation
of application/infrastructure metrics across cloud environments and realtime
alerting to issues that arise in production.

Datadog integrates within all aspects of our infrastructure and applications to

provide valuable insights into Containers, Serverless functions, Deep Logging
Analysis, Virtualized Hardware and Cost Optimizations.”

How has it helped my organization?

“Datadog improved our observability layer by creating a consistent, centralized

service for all of our varied cloud-based applications. All of our production and
non-production environment applications and infrastructure send metrics
directly to Datadog for analysis and determination of any issues that would need to
be looked at by the Infrastructure, Platform and Development teams for quick
remediation. Using Datadog as this centralized Observability platform has enabled
us to become leaner without sacrificing project timelines when issues arise and
require triage for efficient resolution.”

What is most valuable?

“All of Datadog's features have become valuable tools in our cloud environments.

Our primary alerts, based on metrics and synthetic transactions, are the most used
and relied upon for decreased MTTA/MTTR across all of our platforms. This is
followed by deep log analysis that enables us to quickly and easily get to a
preliminary root cause that someone on the infrastructure, platform or
development teams can take and focus their attention on the precise target
that Datadog revealed as the issue to be remediated.”

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Zabbix vs. Datadog ▪ Customer Review

What needs improvement?

“The two areas I could see needing improvement or a feature to add value are
building a more robust SIM that would include container scanning to rival other
such products on the market so we do not need to extend functionality to another
third-party provider. The other expands the alerting functions by creating a new
feature to add direct SMS notifications, on-call rotation scheduling, etc., that
could replace the need to have this as an external third party solution
integration. ”

For how long have I used the solution?

“I've been a Datadog user for almost ten years.”

What do I think about the stability of the solution?

“Datadog is very stable, and we've only come across a few items that needed to be
addressed quickly when there were issues.”

What do I think about the scalability of the solution?

“Scalability is very favorable, aside from cost/budget, which limits the scalability
of this platform.”

How are customer service and support?

“Both customer service and support need a little work, as we have had a number of
requests/issues that were not addressed as we needed them to be.”

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Zabbix vs. Datadog ▪ Customer Review

Which solution did I use previously and why did I switch?

“Being an Observability SME, I have used many native and third party solutions,
including Dynatrace, New Relic, CloudWatch and Zabbix. As previously mentioned,
Datadog provides a superior platform for centralizing and consolidating our
Observability layer. Switching to Datadog was a no-brainer when most other
solutions either didn't provide the maturity of functions, or have them available,
at all.”

How was the initial setup?

“The initial setup was very straightforward, and the integrations were easily
configured.”

What about the implementation team?

“We implemented Datadog in-house.”

What was our ROI?

“For the most part, Datadog's ROI is quite impressive when you consider all of the
features and functions that are centralized on the platform. It doesn't require us to
purchase additional third-party solutions to fill in the gaps.”

What's my experience with pricing, setup cost, and licensing?

“The setup was dead simple once the cloud integrations and agent components
were identified and executed. Licensing falls into our normal third-party

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Zabbix vs. Datadog ▪ Customer Review

processes, so it was a familiar feeling when we started with Datadog. Cost is the
only outlier when it comes to a perfect solution. Datadog is expensive, and each
add-on drives that cost further into the realm of requiring justifications to finance
expanding the core suite of features we would like to enable.”

Which other solutions did I evaluate?

“Yes, we evaluated several competing platforms that included Dynatrace, New

Relic and Zabbix.”

What other advice do I have?

“They should provide more inclusive pricing, or an "all you can eat" tier that would
include all relevant features, as opposed to individual cost increases to let Datadog
to become more valuable and replace even more third-party solutions that have a
lower cost of entry.”

Which deployment model are you using for this solution?

Hybrid Cloud

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Zabbix vs. Datadog

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Zabbix vs. Datadog

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