Module in Crisis Management
Module in Crisis Management
NOTES IN
CRISIS MANAGEMENT
“ TIME AND AGAIN, THE AFP AND PNP IS FACED WITH CRISIS
SITUATIONS BROUGHT BY NATURAL AND MAN-MADE
DISASTERS, WHICH CAUSE PUBLIC ANXIETY, LOSS OF LIVES,
DESTRUCTION OF PROPERTY, AND EMBARRASSMENT TO
THE GOVERNMENT, THE ARMED FORCES AND THE LAW
ENFORCEMENT AGENCIES.”
Taken from:
The Crisis Management Doctrine (PNP-AFP)
TABLE OF CONTENTS
2
terrorism
hostage taking
kidnapping
Bombing
Course Guideline
II. RATIONALE:
III. OBJECTIVES:
CRISIS MANAGEMENT
CRISIS – is derived from the Greek “krisis” which means separate. It is the turning point
decision in a process of an affair or a series of events.
EMERGENCY – is derived from the Latin word “emergencia” which means dipping/plugging.
A sudden condition or a state of affairs calling for an immediate action.
Types of Crisis
MAN-MADE CRISIS
- civil disturbances - strike, riot, demonstration - revolt such as mutiny and
insurrection - revolution, border incident - war: conventional or nuclear – crimes:
kidnapping, hijacking, hostage-taking, etc
NATURAL CRISIS
- fire, floods, earthquake, tidal waves - marine/air disaster, hazardous spills
- power failure, nuclear accidents - water/food shortage/scarcity, drought - volcanic
eruption, epidemic, etc.
CRISIS in general
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INDIVIDUAL CRISIS – It refers to the feeling that arises when a person faces unpleasant
situation such as frustrations and conflicts. This includes:
Diagram of Difference
CRISIS
CRISIS EMERGENC
Y
Recovery/Restoration
Change/ Continuity/ Survival Survival
CRISIS MANAGEMENT
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Crisis management is the proper utilization of all available resources and the
formulation of policies and procedures to effectively deal with progressive sequence of
events (crisis) and sudden or unforeseen state (emergency).
Crisis Crisis
Contingency Plans
Crisis management
umbrella
This doctrine specifically addresses crisis situations arising out of the action of
mentally deranged individuals, criminals or terrorist elements that use violence or threat to
pursue their needs.
Crisis envisioned to be covered under this doctrine include among others, hostage
taking, sea jacking, hijacking, occupation of vital installation, ambush and arson, with the
use of violence or threat followed by blackmail, demands for ransom, safe-control, publicity
and the like.
The crisis may start as basically police or special unit matter, but could develop in
proportion and dimension requiring further military operations.
This doctrine also will not address crisis when the purview and jurisdiction of the
National Disaster Coordinating Council (NDCC), Peace and order council, the Cabinet Crisis
Committee or the National Security Council (NSC) and other national committee which could
be military, economic, political, social or combination thereof, in nature.
NATIONAL POLICY
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PNP/AFP POLICY
The PNP/AFP shall be guided by the national policy on terrorism and will strictly
implement it.
The use of peaceful means shall always be employed. The AFP will not compromise
nor make concessions to terrorist even if involves the personnel or property. The AFP will act
promptly, decisively and effectively, choosing from the whole range of military actions
appropriate to the circumstances.
UPDATE
Input- threat opn scty NCCM CM action PLAN
vulnerabilities
-----------------adjustment --------------
OSCP
Reaction Scty
element element Post Action Feedback
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PREDICTION
The first stage of anticipating future crisis occurrences through the following;
- Events – are those incidents that are already passed which can facilitate analysis
necessary for identification of probable threat groups, targets and necessary for
advance planning.
Criminals – these are people who commit terrorist acts for personal rather
than ideological gains. Some of the terroristic acts such as kidnapping are well
planned, other are not planned, but happens as a result of the fast response time by
LEAs to an on going crime. For instance, a number of bank robberies have evolved
into unplanned hostage situation when policemen arrive in response to an alarm
robbery is in progress.
PREVENTION
This pro-active phase considers counter measures as part of the total system of
operation. Such counter measures involves the following;
1. Rank and Risk – higher ranking personnel have great risk level. In high-
risk areas, secure high ranking officers because they may be selected as terrorist
targets by special knowledge they possess.
PREPARATION
This pro-active phase involves organizing training and equipment personnel of the
organization.
In general, military commanders and officers of the PNP must organize, train and
equip special reaction, security and negotiation elements and provide their immediate
activation when the need arises.
Serve as the umbrella organization for crisis management. The primary concern is
the formulation of crisis management policies, integration of mil/pol to public efforts towards
the prevention and control of crisis.
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Organizational Structure
NCCM
NACAH
Regional Level
Organized in all regions headed by Regional Crisis Director in coordination with all
government LEA.
RCAG
RCMOC
OSCP
The OSCP shall established with in the crisis incident site. It is a post or unit with in a
probable target to be headed by an on-scene commander (OSC) whose responsibility is to
take charge of every happening of a crisis incident scene.
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Reaction Element – Special action unit which are specially organized, equipped and
deployed in the region to hold special operation in cases of crisis incident.
Security Element – military or police personnel task to protect the area of perimeter
security to prevent occurrence of unnecessary incidents.
Intelligence Team – responsible for the collection and processing of all information
needed by the OSC.
Medical Team – responsible for all medical supplies and services in cases of crisis
incidents.
Fire Fighting Team – responsible for all services related to extinguishing fires
intentionally set by perpetrators or during the result of operations.
When a crisis occur despite the pro-active effort, the organization concerned must be
prepare to perform the crisis management in accordance with their plan.
PERFORMANCE
The initial action stage is taken by the Initial Action Unit, which is composed of police
and military personnel immediately organized into team to initially respond to take incident
and begin the containment effort.
The action stage starts as soon as the tactical, support unit and the negotiation
unit arrived and are deployed.
The OSC discusses the incident with his commander and staff and decides on the
plans and actions to be taken.
Training and re-training of unit personnel special units and negotiators shall continue
with their training to improve their proficiency and enhance their readiness.
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TERRORISM
So much has been written in recent years about terrorism by eminent people.
Terrorism means many different things to different people dependent upon individual
perspective thus many definitions exist.
Terrorism is ….
a threat or actual use of force or violence for political or other purpose, to foster fear,
insecurity, distrust, and unrest among a specific group or the general population.
“Violence for effect… not primarily, and sometimes not all for the physical effect on
the actual target, but rather for its dramatic impact on an audience.”
“The calculated use of violence or the threat of violence t attain goals, often political
or ideological in nature”.
- the word terrorism is used. to define almost all illegal acts of violence committed
for political purposes by clandestine groups.
National Terrorist
- A terrorist who operates and aspires to political power primarily within a single
nation.
Transnational Terrorist
- This is a terrorists who operates across national boarders, whose actions and
political aspirations may affect individual of more than one nationality.
International Terrorists
- A terrorists who is controlled by, and whose actions represents the national
interest of a sovereign state.
What causes a rational thinking human being to terrorize society? Assuming that the
terrorists think rationally ( and most of them possess a high degree of rationality ), we must
look to the terrorists motives if we are to understand them, to think like them, and to
ultimately them.
1. Minority Nationalistic Groups - groups fighting the majority of the community where
the support base will depend one ethnic, religion, linguistic minorities at odd with the
majority community.
3. Anarchist Group - True Anarchist are difficult to find since true anarchy brings
lawlessness and disorder, which is not a natural state in which, the human race
exists.
4. Pathological Groups – problematic individuals who are grouped together for some
terroristic activities for emotional satisfaction.
Dynamics of Terrorism
Terrorist
1. Promote fear
2. Main objective is publicity
3. Highly mobile
4. Fatalist – they can create destruction affecting the whole nation.
5. Undercover operations
6. Small groups mean security efficiency
The way terrorist group organized is determined by it’s the need of security and the
number of people in the group.
As to group size, the large group can only succeed over a longer term in a week
political environment.
Terrorist Operation
Weapons – basic arms and explosives but continue to seek advance weaponry.
Training – they are trained on subversion, weaponry, negotiation practices and
espionage.
Members of clandestine elements are of above average intelligence.
Methods of Operations
C. Negotiation/Climax Phases
they use negotiation to gain publicity.
Negotiation- often require inter-government negotiations at the highest level.
When government failed to give demands, they initiate more terror
Terrorist Tactics
BOMBING
Activation means:
1. Command activation by leads, pull wire or mechanism
2. Action by the subject/top pressure device, light sense electric switch
3. Time delay clock/burning chemical delay
ARSON
This is use to destroy or to disrupt public utilities, political HQs and industrial
facilities.
HIJACKING
Hijacking and skyjacking are commonly used by terrorists. The hijack supply,
ammunitions, fuel cargoes, and vehicles to provide them to gain entry to a close military
area, skyjacking of commercial aircraft to gain publicity or to ask demands.
ASSASSINATION
The oldest but the commonly used terrorist tactic where targets are often police or
military officials or political features and they always claim responsibility of assassination.
AMBUSH
KIDNAPPING
Kidnapping for ransoms is the most common form of this tactic. The victim is
normally confined in a secret hideout and kidnappers make material demands.
HOSTAGE TAKING
The hostage-taker confronts the authorities and openly holds the victims for ransom.
His demands are more than just material in nature. Political concessions are the frequency
demanded in exchange for the hostage lives.
2. The fact that lives of hostage are involved in creases the drama of the event, thus
pressure can be applied by the terrorist to force concessions.
3. The hostage is tangible asset to the terrorist, something with which to bargain.
ROBBERIES/EXTORTIONS
Terrorist operations are expensive. To help finance their activities, terrorists rob banks
and armored vehicles carrying large sums of cash. Bank robberies are also used as
graduation exercises for terrorist training programs and viewed as a tactical operation.
The conduct reconnaissance, plan escape routes and operates in the high degree of
efficiency.
TERRORIST TARGETS
A. MILITARY/POLICE
command and control facilities
logistic/storage facilities
computer facilities
explosives, sensitive weapons, arms and ammunition depots
D. TRANSPORTATION
rail lines and cars
bus depots
airports and aircraft
trucking and facilities
shipyards and ships
mainland routes and bridge
E. HUMAN
members of the diplomatic crops
government officials
corporate executives
police and military forces
dependents/close relatives of the above
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VULNERABILITIES
Vulnerabilities are the weaknesses the installation security and high risk targets with
in such installation. These vulnerabilities are normally identified through security surveys
and inspections conducted periodically or on the spot intelligence and security units staffs.
The analysis of the threat to certain installation is based on information with both
static and dynamic dimensions.
A. STATIC DIMENSIONS
terrain
nationality of population
major industry in the area
location of installation
mission of the installation
B. DYNAMIC DIMENSIONS
assignment of personnel
security measures used
relations with civilian security
demonstrations within post location
Installation characteristics and its attractiveness as a target for the terrorist acts.
HOSTAGE SITUATION
This is termed as crisis by the law enforcement officers and behavioral professionals.
This situation exist when one or more individuals are held captive by other person or
persons against their will for purposes of demanding material things or due to behavioral
maladies. Criminal type hostage takers may direct their demand towards the government or
to other private individuals. Mentally or emotionally disturbed may take hostages out of
nothing or due to uncontrollable forces.
Negotiators can have enough time to contain and isolate the scene;
The initial state of high emotion is given time to subside and rational thinking to
return;
The lives of the hostages becomes more secure as the holder realizes the value
of their continued safety; and
Fatigue will set in and alertness will fade.
It was research by experts that passage of time is in favor of the hostages and to the
negotiators. In the first hour of the situation, the hostage taker is at rage and tension is at
peak. As time passes mental, emotional and physical fatigue will be increased and will
operate against the hostage taker. As this happen, the above-enumerated benefits of
slowing time operate.
Alarm Stage
This stage is the most traumatic and dangerous. In the alarm stage, the emotion of
the hostage taker is exceedingly in its highest peak, his rationalization and proper thinking
is low, He may be extremely aggressive in his reaction to any perceived threat. E.g. escape
of hostages, tactical assault, trickery etc.
In order for the perpetrator gain cooperation from the hostages, he usually terrorizes
the hostages into submission. At this stage he may also inclined to inflict physical harm or
even kill anyone who interferes with their attempts. (Strentz, 1984, p. 190)
The same is the situation in the part of the hostages. Since no one knows when or
does not want that they will be held hostages. This is considered as a traumatic stage as
they fear much for their lives. From a peaceful situation, turns into a life and death situation
ticking every minute and the lives of the hostages depend on the hand of the hostage taker.
(Herman, 1995, p. 92)
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In order to cope immediately with this agitated feeling, one must put into place a will
to survive since panic may cause over reaction in the part of the hostage taker and
diminishes the chances of survival. It is also important that hostages should disregard any
notion of being a hero. (Strentz, 1984, p. 196)
Crisis Stage
In this stage, when negotiation attempts are being initiated by the crisis negotiator.
Outrageous demands and unpredictable emotion is marked or commonly noted in the
hostage taker. There is still a great deal of danger since hostage taker try to consolidate
their positions. To do these, they try to move their hostages to a safer ground area.
On the part of the captive, this is the most critical because this stage may predict the
remainder of the situation. Chances of survival may be enhanced or reduced during this
stage through the hostage –hostage taker interaction.
At this stage hostages may start to feel three (3) problems: 1) Isolation, 2)
Claustrophobia, and 3) Sense of time. Sense of time becomes important on hostages
who are hoping for rescue. This situation may also in favor of the hostage taker as they earn
compliance from their captives.
Accommodation Stage
In the right manner, the hostages in good effect can make use of this phenomenon. It
lessens tension and openness is generated. It is advisable that hostages must avoid political
discussions as it accentuates differences with captors and hostages. (Miron and Goldstein)
Resolution Stage
This is the stage when the hostage taker is being stressed out or fatigued of the
situation. He is seemingly losing interest of the situation and lost most of his bargaining
points. Tension between the hostages, hostage taker and the crisis negotiator is notably low.
It should be regarded also that the crisis intervention techniques of the negotiation team
have increased.
In this stage, reactions of the hostages are mixed either blaming their captors or may
become hostile and uncooperative to their rescuers and even accusing them to be the
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responsible for the whole situation. They might even appraise their captors for taking care
(saving) their lives though their captors placed them into a hell experience.
Released victims become paranoid and often experience post trauma attacks after
liberation. These may even last for a long period of time. Such experience becomes part of
their lives and haunts them from time to time if not being properly treated. They, being a
paranoid, continue to monitor their captors if taken away from them or safely put behind
bars.
It is a must that a police officer who first arrived at the scene has the necessary skill
to determine what type or personality of the hostage taker is. This does not mean that he
must diagnose the perpetrator. In assessing the situation, one must be able to determine
and know the two kinds of behavior:
1. Instrumental behavior- those who are engaging in this kind of behavior are having
goals to obtain or to be fulfilled. Generally, hostage takers of instrumental behavior
are criminal types and intervention usually needs bargaining. E.g. barricaded
criminals, or other organized crime groups.
In many hostage situations committed, statistics reveals that most of those involve
are mentally disturbed individuals and the remaining are results of instrumental behaviors.
According to research, twenty five (25%) percent of all hostage situations are instigated by
expressive acts. With this data, it is important that we must learn the different types of
hostage takers and we will begin with the emotional aspect.
Mentally Disturbed
This group suffers from different kinds of psychological maladies. They may or may
not in touch with reality. A mentally disturbed individual may be a loner, act in accordance
with an non existing irresistible force, or on a false belief or a stimuli (Cooper, 1981).
Symptoms may include such things as dramatic and sudden changes of behavior, loss of
memory, mistreatment of a loved one, a sudden, impulsive act of theft, extreme depression,
or anxiety that is out of proportion to the circumstances that appear to be causing the
anxiety.
The individual may talk to himself of hear voices, or he may be displaying dangerous
behavior without any apparent reason. Mentally or emotionally disturbed individual may be
in a very docile mood for a while and become extremely violent without any apparent cause
(Adams).
A patrol officer is usually the first person to respond to a crisis situation before the
crisis team arrives. In some instances where Crisis Management Teams (CMT) are not
available, he usually starts and event finalizes the job. Police officers are empowered to
bring the mentally and emotionally disturbed individuals to the psychiatrist for evaluation
and treatment.
Paranoid Schizophrenics
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To begin with the different kinds of mental disorder, we must first understand the
different topics associated with this. Below are items of information discussed in the book of
Adams that serve as a guide to a police officer who will respond to a hostage situation
involving mentally disturbed.
Delusion is the faulty belief that is motivated primarily by the individual’s needs
and wishes and in fact, has no basis.
Hallucination is manifested in a visual image that is quite vivid and real to the
individual who experiences it.
Paranoia is a set of fixed delusional beliefs that are accompanied by clear and
orderly thinking outside the delusion system. Paranoia manifests itself. A paranoid has
been described as “vigilant suspicious, distrustful, insecure, and chronically anxious”. There
are two types of a paranoid individual as:
Catatonic state is demonstrated by the patient’s rigidly held position for some
interminable period of time, while
Hebephrenic state is when the subject acts childlike and silly.
The signs and symptoms of the schizophrenic condition may appear in three The
signs and symptoms of the schizophrenic condition may appear in three (3) different ways
such as the following:
In general, they are characterized by being out of touch with reality and being
recognized by their false belief. Hostage taking is done in order for them to carry out plans
from someone who compels them to do. Their routine is to accomplish something but there
is no accomplishment. Most of the paranoid schizophrenics are in conflict and with difficulty
in coping even in a minimal stress situation.
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Male paranoid may have problems with gender identity and religious beliefs. It is so
noted that frustration and conflict is involved. When these two combines, severe anxiety will
surface that makes a person so sensitive and volatile. Lack of interpersonal trust, religious
conviction, sexual disfunction, persecutory beliefs about family or significant individuals or
even distrust to the negotiator or police may lie in the person’s behavior. This variety of
issues may cause the negotiation difficult and dangerous (1986).
The first thing a negotiator should do is to keep the dialogue at an even pace. Since
paranoid schizophrenics are out of touch with reality, it is a must that the hostage taker
should be kept calm enough to stay in touch with reality while the negotiation process is
going on. A good negotiation strategy is suggested below:
When dealing with this kind of mentally disturbed hostage taker, the negotiator must
be:
Inadequate personality
Though they are emotionally disturbed, yet they are apologetic to their behavior
(“I’m sorry but I have to do this to prove that I can be a good worker…”).
The negotiator should be aware that those statements mean that it’s either murder
or physical harm to the hostages. It is but wise to present problem solving alternatives so
that the hostage taker will not feel that he has failed again. The person needs acceptance
and understanding. An initial action is to offer promises that can be kept and do not allow
relatives in the scene.
Anti-social personality
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Those who belong to this kind of personality are repeatedly having conflict with the
people around them and notably having a deviant behavior from groups, social values and
or individuals. They defend their face from embarrassment by blaming others in the form or
rationalization. Anti-socials, when takes hostages, are generally engages in expressive acts
and they are likely to dehumanize the hostages and this is an indication that they are
dangerous individuals.
According to Lanceley, antisocial individuals did not internalized moral values yet
they know the consequences of their acts and they are therefore considered or more likely
to become a foe. These hostage takers are only concerned for themselves indicating
egotism. Though they are aware of the consequences of their acts, they feel no remorse and
the negotiator must be aware of this. At any time the hostage taker may consider his
hostages as burden and might harm or even end killing his hostages. A guideline of action
suggested is that the ego of the hostage taker is stimulated.
In this situation, the stimulus of this situation might be the hostages and the
negotiator must diverse the attention away from them. It is also suggested that it is but wise
not to refer or talk about hospitalization or treatment during the crisis intervention as this
might agitate the perpetrator if they believe they might loose their freedom or is insinuated
that they are crazy. Since the hostage taker is a street and police wise, it is advisable not to
use trickery (Fusilier, 1981).
Domestic problem is the main cause why an estranged individual takes hostages.
The hostages are commonly known to him and mostly are his family members. The hostage
taker is experiencing from relationship breakdown in his or her interpersonal relationships
and hostage taking is employed to compel the relationship to be maintained. The hostage
taker at his point is afraid of loosing the significant others. In order to carry out hostage-
taking, alcohol and prohibited drugs are used to have the necessary courage (Cooper, pp.
27-28). Knowledge in domestic intervention is essential when dealing with this kind of
volatile situation. The negotiator should be careful when intervening on personal disputes as
oral arguments between the hostage and the hostage taker may occur.
The negotiator must be an emphatic listener and with good responding skill. He must
also be aware of the personal nature if the situation. The negotiator should also have the
ability to bar the denial of reality into despair. The resolution is that the perpetrator needs to
be shown a graceful way out (Cooper, 1981).
Terrorists
Terrorism throughout the world has been alarming for the past decades and even at
present. Countries around the world have been facing terrorism problems either local or
international groups. In the United States alone, it has been reported that there are local
terrorists sowing fear, insecurity and unrest amongst the people. They create chaos through
assassinations, bombing, arson and other forms of malicious destruction of properties.
(CMD, AFP/PNP)
Though global terrorism is seemingly increasing and alarming, the international law
enforcement community is trying its best to address to this kind of problem. (The
international police organizations, other law enforcement, religious and civic organizations
team up together in fighting these terrorists.)
Regardless of their cause, their terroristic activities are condoned by most of the
people.
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In order for them to attain their goal, careful planning is involved. They employ
professional members [most of the planning team members are educated enough on
political matters] to outwit and deceive the authorities. They also employ undercover agents
and divide into groups.
Hostages are in serious jeopardy when their demands are not met immediately or if
the military pressure hovers them (i.e deployment of troops, hovering choppers). The local
police may not be able to meet the demands immediately and only serve as perimeter
security as they need government attention. They use media to get attention from the
government.
Since most of the longest running crisis situation involves political terrorists, they
want to negotiate directly to the Government and pay less attention to the agents or crisis
management teams. Terrorists also try to let the government overreact n the situation so
when worse come, they, the hostages and the rights groups will turn ire and blames on the
government.
The common question asked is what causes them to do such. Evidently, hostage
taking is their means to get the much-needed attention from the government or private
individuals just like other types of hostage takers. In this way, the authorities will initiate
actions to negotiate for the safe release of the hostages on the fear that the latter will end
killed or harmed.
On the issue on ransom, according to them are just demanded to cover their
expenses while hostages are at their custody, but in sense, will serve as their resources to
buy additional firepower or in the recruitment for additional manpower in preparation for the
anticipated military or police pressures.
Just like other types of hostage takers, they need to be negotiated with . The only
difference is that a mentally deranged, inadequate and antisocial personalities needs more
the help of mental health professionals and rapid police response as the last resort to rescue
hostages away from danger. While on terrorist hostage takers, painstaking bargaining on
social and political demands is traditionally used. Government negotiators are utilized to the
fullest to negotiate and bargain issues with the kidnappers.
Barricaded Criminals
This type might be robbers cornered by the police while in the act of committing their
crime (i.e bank robbers). Either barricaded in a building, road block or on getaway cars.
Hostages are may be employees, bystanders or both caught in the process of escaping. The
hostage taking is a spontaneous reactions of the criminal when cornered. Some law
enforcement officers consider barricaded criminals as attention seekers, but others describe
then in the contrary as they avoid being identified. Their primary aim is to escape safely
taking with them the hostages as shield to prevent being shot by the police. Usually
barricaded criminals are engaged in instrumental acts as they demand for material things
such as getaway cars, firearms, money, and safe escape.
Barricaded criminals may initiate bargaining negotiation as the police closely monitor
them. As earlier presented they might ask a safe conduct pass for the release of the
hostages, or they might ask for additional money or getaway car and leave the hostages
immediately. The negotiator, upon gathering all the facts and assessment of the situation,
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including the mental faculties, he may use his own discretion in the negotiation process,
whether to grant the demand or not
Prisoners
While most prisoners spend most of their time inside the correctional institutions,
some are concentrated on penal colonies under tight guards and to those who are
completely secluded inside their prison cells, they are haunted by boredom, get tired and
hostile. These may be due to the strict implementation of house rules, favoritism and poor
prison conditions (Lack of recreational activities and inadequate facilities, poor structuring
etc.).
These conditions may largely contribute to the occurrence of riots and crisis [hostage
taking] situations in our correctional institutions. Most probably, the hostages are the prison
authorities and staffs or even some of the inmates. For some institutionalized individuals,
hostage taking is their means of effecting escape [hostages serve as their shield against
assault of authorities] to stay away from the harsh prison condition. Another group of
prisoner-hostage takers are those who do not consider escape but a rather total
improvement of the conditions and services of the prison institution.
Additionally the first group almost has similar purpose to the barricaded criminals as
they inhibit instrumental acts or behaviors.
The negotiation approach in this situation based on the acts involved is bargaining
approach. They need to be bargained with at the soonest possible time as the life of the
hostages are in great danger. This is possible, as the hostage taker believes that the
hostages are the main cause of the problem.
NEGOTIATION MODELS
In Crisis Situations
In assessing a crisis situation, one must understand and be able to determine the two
kinds of behavior. Firstly, Instrumental behavior refers to actions on the part of the
perpetrators and negotiators that facilitates some types of substantive outcome in terms of
instrumental issues (situationally related, substantive and objective wants of each party).
Additionally, those who are engaging in this kind of behavior are having goals to obtain or to
be fulfilled. Generally, hostage takers of instrumental behavior are criminal types and
intervention usually needs bargaining. E.g. barricaded criminals, or other organized crime
groups. Expressive kind of behavior on the other hand refers to various forms of
perpetrator’s and negotiator’s behavior that serves to communicate the power or
significance of the individual and his/her emotional state. Simply, it involves the behavior of
the perpetrator (Hammer and Rogan). This is characterized by the hostage taker’s attempt
to display power. Those who engage in this kind are mostly emotionally disturbed
individuals. e.g. mentally insane, etc.
Over the years there are approaches used by negotiators and are devised to suit to
these kinds of behavior or acts.
Earlier discussed were the two types of acts. Bargaining negotiation approach is the
model that negotiator employ whenever instrumental issues come along way. In this
approach, negotiation is viewed in terms of an exchange or distribution of resources. This
approach is derived to the social exchange theory of Roloff, (1981), which accordingly
has two premises:
1. Conflicts involve people who are interdependent which means that each party
can not accomplish each own goals without agreement from each party, and
2. Such conflicts involve rewards and costs from each other
Bargaining is a powerful tool to resolve a conflict provided that the hostage takers
focus on instrumental concerns or issues that are negotiable. They are more likely to
engage with the hostage negotiator in order to bargain and resolve the crisis.
Van Zandt, Rogan and Hammer reviewed and made critique on this approach and
notes:
“the type of situation law enforcement usually encounter, often fall in several ways
to match the requirements of instrumental negotiation approach.”
First, crisis negotiation situation is not typically like others, more common forms of
instrumental dominated bargaining where the assumption is that, the parties come
with well thought out proposals and are willing to a bargaining process.
Crisis [hostage] situations involve high levels of anxiety and uncertainty. They are
characterized by a pronounced level of emotional excitation precipitated by the
hostage takers motives and enhanced police response.
Majority of hostage crisis occurs as a result of the mental and emotional inability of
the hostage takers to cope with life stressors. This produces a situation where
normative rational actor bargaining is generally absent and its place exist an
explosive dangerous and volatile set of interaction dynamics where emotional
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excitation and relationship issues (e.g. control, power, trust, liking and face) play a
critical role.
Over all, the particular features of crisis situation discussed above suggest that
negotiators often face interaction dynamics that may not fully explained by the
instrumentality focused bargaining approach.
This approach is mainly focused on the emotional state of the hostage taker as a
powerful tool to resolving of crisis situation. Expressive negotiation approach came to
existence with the use of psychology, human relatons theory and research. Both assume
that the nature and quality of interpersonal relationships play a large role in resolving a
conflict. (Folger, Poole and Stutman, Schlossberg, Van Zandt, Rogan and Hammer)
Hostage has no instrumental value. This explains that the hostage is a tool or device
used in gathering audiences or attracting attention (attention-seeking behavior) to
the hostage taker. The hostage taker may initiate a crisis to demonstrate his ability
to control others.
Both interactants have the interest to prevent the escalation of the situation into
violence or death. The hostage taker has some minimal level of awareness that when
he kill his hostages, he will later suffer the consequences.
Hostage taker and negotiators are confronted with high level of emotional excitation.
Increased emotional arousal prepares the perpetrator from reacting with either fight
or flight response rather than a problem-solving mode.
Van Zandt, Rogan and Hammer discussed in their book three (3) recent additions to
the expressive negotiation approach.
Under intense stress, the Stockholm syndrome may likely to occur. This
phenomenon has been carefully studied and recorded by psychologists.
The impact of the incident stress on negotiator’s psychological well being. More so on
unsuccessful negotiations. Negotiators should also deserve attention like professional
help.
Explications of emotional and personality disorders and their impact on crisis
negotiation. Most of the hostage situations are committed by paranoids, depressed,
antisocial and inadequate personality typologies.
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In this concern, there are two broad types of issues involved, the substantive issues
and non-substantive issues or the situationally related and the situationally unrelated
respectively
Relational concerns
There are thre-e (3) core elements that represents relational message behavior.
Power- this concerns the degree of agreement between the two interactants along a
dominance-submission dimension.
Trust- revolve around the degree to which each party is willing to accept the
premise that no one shall be hurt or no act shall be detrimental to self.
Affiliation- refers to belongingness and acceptance between the perpetrator and the
negotiator (respect, liking and caring for the well being).
Identity concerns
Rogan and Hammer further discussed that face message behavior varies along three
(3) dimensions and the first denotes the locus of a communicator’s interest (is the face
message directed to ones’s self or to other?); Face valence is the second dimension, a
behavior either to attack or honor face. Finally, ‘face-honoring entails a dimension which
relates to whether the message behavior functions to proactively protect against potential
future threats to face or to retroactively restore perceived loss of face’.
When these three (3) dimensions are combined together, there are six (6) types of
face message behavior being produced:
This behavior is self-honoring and self directed messages. More often, the hostage
taker uses this when he is asked about the condition of the hostages and replied… (“ I don’t
know but I think they’re all OK! “)
Is a behavior that tends to attack or is directed to one’s self. The statement, (“ I know
this is all my fault…” ) fits to this behavior.
The perpetrator directs criticism or attacks to himself when he fell remorse of his act and
this usually occur during the accommodation stage.
This is used to restore one’s face/reputation. (“ I’m not as crazy as you think…”)
A hostage taker with psychological maladies uses this face message behavior to
restore his reputation.
A face message behavior that is directed towards the other party. (“ You’re such an
intelligent guy…”) or (” You’ve got a lot of people who cares about you…”)The negotiator
tries to restore the perpetrator’s face by attempting to gain cooperation and lessen the
latter’s psychological burden.
Known as the traditional message behavior utilized to protect other’s face from
future attack or loss. (“ I know you can overcome these odds in your life…”)
The negotiator should defend the perpetrator and not the hostages to increase sense of
worth of the perpetrator.
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This represents the traditional, more limited view of face attack behaviors. (“ These
people causes me to do this…”) When a negotiator shifts the blame to others, it does not
really mean that hostages are not prime importance. It is more likely that the hostage taker
fell sense of understanding and belongingness. However, if the hostage taker is the one who
uses this, he is trying to imply that the main cause of the situation are the people involved
[hostages].
In the event of hostage crisis, the Stockholm syndrome will likely to occur. This
phenomenon is referred to as the process of transference in which the hostages begin to
identify their captors and the following may occur:
This phenomenon got its name after one of the hostages in an aborted bank robbery
in Sweden fell in love with the perpetrator (Strentz, 1994). In some instances, hostages may
even help the perpetrator consummate the crime either by providing cover fire during the
escape process or actually joining the heist or become an instant member of the group.
Stockholm syndrome with operate when there is an extended period of time, not
being isolated from one’s captor and the positive contact between the hostages and the
hostage taker (Fuselier, 1981).
Variety of issues may possibly cause the occurrence of this phenomenon such as:
Pity- In the case of mentally disturbed individuals, hostages may pity them, as they
believe these individuals need professional help. The hostages may offer advises (i.e.
not advisable) or even instruct the police not to launch a tactical assault against the
defenseless and sick hostage taker.
Personal feelings- the hostage may feel affection towards the hostage more when
the hostage is female, with pleasing personality and cooperative.
Indoctrination- barricaded political terrorists tend to indoctrinate their hostages to
force them agree and believe with their stand or political ideology. It is not so
surprising that a son of a slain scout ranger sergeant in Mindanao joined his Abu
Sayyaf captors during the siege in 2000.
Poor inaction of the authorities- the hostages in the alarm and crisis stages of
hostage taking want to be speedily rescued before they will be killed or harmed.
In a crisis [hostage] situation, negotiators consider staling of time the number one
rule in dealing with hostage crisis. On scene negotiators stale time to decrease tension
among themselves and the hostage taker. This might be misinterpreted by the hostages as
32
they feel neglected. They will end up sympathizing with their captors and uncooperative to
their rescuers.
It should be corrected that providing assistance to the hostage taker not a conclusion
that Stockholm syndrome has occurred. Hostages may carry the moneybag or the clerk
opens the vault due to continues threat of the hostage taker.
b. Field officers
assumes command upon reaching scene
evaluate situation
prescribed containment procedures until the TMF arrives
c. TMF Commanders
establishment command post
coordinate/direct Commander of Tactical Unit Team
plans/promulgate aggressive operational activities if required.
OPERATIONAL PROCEDURES
b. Steps in Negotiation
Alternative steps
Climax stage
Termination
5. Avoid directing frequent attention to the victim when talking to the hostage-
taker
6. Do not call them hostages. Be as honest as possible; avoid tricks; be sincere
7. Never dismiss any request from the hostage-taker as trivial or unimportant
8. Never say “No”, soften the demands
9. Never set a deadline; try not to accept a deadline
10. Do not make alternate suggestion not agreed upon in the negotiation
11. Do not introduce outsiders (non-law enforcement officers) into the negotiation
process, unless their presence is extremely necessary in the solution of the
crisis; provide that they shall be properly advised on the do’s and don’ts of
hostage negotiation
12. Do not allow any exchange of hostage, unless extremely necessary; in
particular, do not exchange a negotiator for a hostage
13. Avoid negotiating face-to-face if possible
14. Law enforcement officers without proper training shall not be allowed to
participate in hostage negotiations; and
15. Never introduce ranks/possessions.
KIDNAP FOR RANSOM is a criminal act, particularly described as the unlawful taking
and carrying away a person by force or fraud and against his will, or in any manner
depriving him of his liberty for the purpose of extorting ransom as payment for the release.
KIDNAP FOR RANSOM is a common term used describe a specific criminal act under
ART. 267 of the RPC entitled “Kidnapping and serious illegal detention.”
KIDNAPPING, in general, posses a serious threat to the peace and order condition of
the country. Focus of concern, however, falls on so-called kidnap for ransom case, because
they exist a heavy tall not only on their victims and the victim’s families, but also on society
as a whole. This is so because kidnap for ransom is by nature a syndicated crime
perpetrated by professional criminals groups capable of planning their nefarious trade that
even a single gruesome act of kidnapping expertly pulled by them could prove very
alarming to the public.
How facilitate the kidnapping for the victim, a gang member is sometimes made to
seek employment with would-be victim’s family, either as a diver or as household help. In
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coordinate with an inside man, the group snatches the victim at on opportune from the
public.
Although the manner of accosting the victim varies from one kidnap group to
another, the most common method of approach used by kidnap groups is by blocking the
kidnap victim’s car by using a military or police-like vehicles, sometimes with siren. At least
one of the kidnappers is in complete military or police uniform and armed with a long
automatic weapon. The victim is intercepted and accosted with alleged traffic violations.
The kidnappers will call up the relatives of the victim and demands for a ransom for
the release of the victim.
An almost hysterical victim is sometimes made to speak over the telephone and
appealed to his bewildered relatives whose tendency to cooperate blindly with the
kidnappers.
The kidnappers then indicate the amount, normally in cash payable on a date and a
place specified set by them.
Threats on the life of the victim are also relayed to the one contacted in case term of
the ransom one not met which include, among others, non-disclosure of the case to police
authorities.
By priority, the basic objectives of the PNP Special Unit handling kidnap-for-ransom
cases are the following:
The role of the citizens especially the families and relatives of kidnap Victims is to
report immediately any kidnapping incident to police authorities. Aside from this, they
should extend their outmost cooperation to the police not only in the rescue of the victim
but also in the effective prosecution of the suspect as well as in the efforts to locate, identify
and arrest kidnap gang members who remain at large.
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If you believe that you or members of your family are potential targets of kidnap-for-
ransom groups, the most logical thing to do is to be SECURITY CONSCIOUS always in your
person and in your day to day activities.
ASSASSINATION
What is Assassination?
1. Revolutionary Causes – Groups and individuals who become fanatic in their desires to
change an existing government or to establish a new government often resort to
violence by means of assassination.
2. Economic Causes – In some cases assassination are motivated by beliefs that the
victim is responsible for bad economic financial conditions affecting the nation, a
particular group of people, the assassin or his family.
3. Ideological Causes- Some assassination are motivated by beliefs that the intending
victim is impairing the principle of the assassin and his associates.
4. Psychological Causes – Mental derangement, fanaticism, or emotional instability are
motivated factors in most, if not all, assassination. One or more of these conditions
are usually present in addition to of the other basic causes of assassination.
5. Personal Causes - Revenge, jealousy, hate, and rage or strictly personal drives have
motivated personal Causes of assassination.
6. Mercenary Causes – Some assassinations have been committed for a monetary
reward. There is frequently a distinct difference between the basic causes of an
assassination and the motives given by the assassins.
1. Protection is a buffer set-up thrown around a dignitary who will either prevent an
attack or absorb the shock to such an extent that the results will not be tragic.
It must strive to protect the dignitary wherever he is located but must always be
able to move him to a safer area if the need should arise.
Absolute protection is seldom possible. Therefore, the protective forces should
always try to operate in such a manner that any attempted attack will have the
smallest possible chance to succeed.
Every element of protection must be thoroughly planed in advance and every act
of movement of the dignitary and the protective detail must be scrutinized to
make sure it is not playing into the hands of some attackers.
Protection must be surprised proof and flexible enough to instantly respond to
any emergency.
2. There are usually advance clues of a planned attack and the protective system must
secure this intelligence from all possible sources resources and recognize the signs of
danger.
Physical Assault – The inflicting of physical injury, with the aim of disabling the object of
the attack, such as murder wounding and trashing.
Threats – The objectives of threats is to frighten the person and bring about a change of
policy. The adversary may use anonymous letters, radio broadcast and in the adversary
38
happens to be from a foreign country, he will have additional means at his disposal, such
as the local press, international forum or assemblies.
Insult and Humiliation – The adversary tries to ridicule the VIP in the eyes of the people,
and will use different means in order to achieve these objectives.
1. Physical Protection – This refers to the protection of the VIP and the installation he
uses through the physical presence of his guards.
2. Secrecy – Information about the VIP, which might be important to the adversary, will
be kept from him.
3. Deception – The publishing of deceptive information concerning the actions of the
VIP.
4. Control – Control over the persons coming into the contact with the VIP over the
object sent to him.
5. Intelligence – The gathering of the adversary’s intentions as to as assault upon the
VIP.
6. Instruction – The VIP and his Colleagues have to coach as to the necessary
precautionary measures.
7. Neutralization of Suspects – Neutralization of people who are suspected of trying to
liquidate the VIP. A good system of protection will use all of the above mentioned
methods. It is not always necessary to use them at the same time, but generally, it
will be necessary to employ most of them in order to ensure and efficient protection.
Central direction and unity of effort are of special importance because of the nature
of this assignment. The officer-in-charge should be designated with full responsibility for all
phases of the security mission. Close coordination must be established with all local military,
police and civilian authority. The security’s responsibility for each phase must be clearly
defined. Arrangements should be made for the local civilian police to control local
inhabitants. All available intelligence channels should be utilized for information of potential
danger areas.
The advance party can best accomplish much of this coordination after the official’s
itinerary is received.
Personnel for the security detail should be outstanding in the performance of duty.
They should be mature and presentable. Normally, accredited military, police criminal
investigators are best qualified for this duty. They must be trained so that each individual
will exactly know what he is to do in any emergency. Security personnel must sacrifice their
lives when ever necessary to prevent the success of an attack.
The plan should be on writing and procedures in sufficient copies, so that it can be
staffed with those officers with whom coordination is necessary. Only key personnel needed
to provide a complete protection are given an orientation on the events of the plan and
should be familiar with the whole operation. Each participant commits the requirement of
his specific mission to memory. For this reason, the plan contains detailed instruction for
each post and mission. The instruction should be simple to understand and easy to execute.
The length of the plan will depend upon the size of the mission to be performed. The
itinerary consists of one or more men stationed or in fixed post. Police should know the
identity in the party of protected official. The attitude of the protected official must be
estimated by the police officer. In most instances the presence of security personnel, is
unpleasant to the dignitary. This is understandable in view of lack of privacy. The security
40
personnel must be aware of this natural reaction, actually anticipate it, and they observe
adherence to strict policies of non-irritating conduct.
There is always the danger of undue alarm due to accidental discharges, and the
injury of innocent persons, when weapons are carried. All personnel should carry a holstered
sidearm of at least .38 or 9mm caliber. Automatic pistol should contain a fully loaded
magazine with a round in the chamber and the safe on. In certain areas, when attackers are
made in force by armed mobs, the appropriate weapon or machine gun can be used. The
machine gun is also used when attacks are made from vehicles, and when the attackers are
behind shields or barricades. Riot or shotguns should be available when the attack is made
in a congested area where there is danger of injuring innocent people if long-range weapons
are used. They are also effective against mobs using “Banzai” type of attacks. The use of
police nightsticks and tear gas will break up and confuse the crowd, making their movement
by the protective force easier.
CROWD CONTROL
The protective personnel should understand the principles of crowd control. They
should not show prejudice, sympathy, or become involved in the grievances of the crowd.
When force is necessary, the protective force should move with speed and surprise. At the
first sign of disorder all leaders should be apprehended. The real troublemakers are usually
to the rear of the crowd. Protective forces should not be fooled or deterred by mob leaders
who arouse and use women and children in front ranks to shield themselves from aggressive
action by the protective personnel. The crowd’s retreat should never be hindered, it should
be moved in the direction where there is no space to disperse.
PROTECTIVE TECHNIQUES
TRAVEL BY TRAIN – Generally, the greatest potential security hazard exists at the
points where the escorted person boards or leaves the train. Usually this is a congested area
with numerous individuals carrying all sorts of bags, packages, and containers. In the study
of assassination techniques, the large number of attempts in this location is not worthy.
When possible the area should be closed to the public or the dignitary’s party, it should be
attached to the rear of the train where feasible. The members of the security detail should
be in control of all entrances of the car. When the train is stopped, they assume position
covering all avenues of approach to the car. If the protected person leaves the train for a
42
temporary period constant security should be maintained on the train until the protected
person returns and the train departs. Prior coordination should be made with railway officials
for exact scheduling of stop enroute. Railroad security and local police at scheduled stops
can be contracted for standby assistance. When deemed necessary advance and rear guard
train may be placed on the other cars of the train, seated among passengers, as an
additional safeguard.
TRAVEL BY AIR – Normally, a special plane is placed for transporting the dignitary
and his official party. The technical safety factors, such as clearance of operating personnel
and control of flight, are responsibilities of the operating agency when performed by military
forces. The most dangerous periods, as in train, movements are boarding and departure
times. All structures offering observation of the boarding shall be adequately secured either
by closing of when not used or by strategic placement of security detail. When a large crowd
is expected for take off ceremonies, barricades and uniformed military or police force in
sufficient numbers should be included in the planning. The plane designated for the
important person should be kept away from contact with the plane. When the designation is
another base, advance arrangements should be made with the Air Force Office for additional
security and transportation is normally scheduled for the important person and his party. It
should not be forgotten however, that arrangements must be made for the accompanying
security personnel.
TRAVEL BY SMALL WATERCRAFT – When planning for a cruise, the boats selected
should be of types and sizes capable of withstanding weather and surf conditions that may
be encountered. A thorough inspection of the boat designated for the protected person
should be made in conjunction with responsible ship personnel. The inspection is primarily
for unauthorized persons stowing away for any suspicious objects or packages. An additional
check should be made for adequate life saving and emergency facilities. Security personnel
should be alert for either crafts approaching the dignitaries boat. When feasible,
arrangements should be made for a boat to follow the protected person’s boat.
PROTECTION WHILE WALKING – One of the best protective measures is varying the
selection of walking times and routes. The security detail accompanying the dignitary should
be positioned to cover all avenue of access, additional security personnel should cruise in
the immediate vicinity. Local police agencies can be of special value in adding background
security in these instances.
PLANNING CONSIDERATIONS
The assassin is a discontented individual who decides to kill the person whom he
thinks is responsible for his difficulties. He attempts to gain advantage by the use of
surprise. A well-trained protective force that he is likely to be caught does not discourage
him. Assassins do not have distinct features. They are not concerned about death. Many of
them suffer from mental disorders.
A mentally unbalanced person is not necessarily stupid and as a matter of fact they
can be ingenious.
The location of victim at a given time will be known in advance by the assassin.
The assassin with his weapon will choose a position giving him access to his victim.
The protection detail will be attracted by some diversionary interest or otherwise
inattentive.
DURING:
AFTER:
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BOMBING
(Incident Awareness)
Bombing is a very serious social problem as when a bomb explodes, casualties and
destruction of property is very essential. When bomb incidents occur, people are affected
directly and indirectly. Work stoppage (evacuation), tension , fear or panic is felt by the
people within the area. Even if a person is not directly affected, just hearing or reading the
news about such incidents can make him apprehensive. Also, some people could took the
chance as leverage to scare or threaten would be victims for some reasons like extortion or
just for pranks. Bomb incidents include bomb threats and actual bombings. It can happen
anywhere and anytime.
With the recent advancement of science and modern day technology, bombs
becomes more sophisticated, smaller in sizes, easy to handle, easy to plant, easier to
transport but with more devastating effect.
The tactics common to terror groups is bombing. Of all terrorists incidents recorded.
70% were attributed to terrorists bomb.
45
The bomb is a popular weapon because it is cheap to produce, easy to make, has
variable uses and is difficult to detect and trace after the event. Investigations have
revealed that the targets for “terrorists bombing” are not selected at random. The modus
operandi for selecting the target and planting the explosives appears to follow this pattern:
1. The target is selected because of political or personal gain to the terrorists. It is then
kept under surveillance to determine the entrances and exits most used.
3. A test or dry run of the plan is often made. After the dry run and at a pre-determined
time, the building is infiltrated by the bomber to deliver the explosive or incendiary
device.
4. The device maybe partially pre-set prior to planting. If it is fully set and charged, it is
simple matter for one or two of the group to plant the device in a pre-selected
concealed area.
a. This can be accomplished in a minimum of time. If the device is not fully set and
charged, one member may act as lookout while others arm and place the device.
b. Most devices used for the destruction of property are usually of the time delay
type. These devices can be set for detonation to allow sufficient time for the
bomber to be at a considerable distance away before the bomb threat call is
made or the device is detonated.
HOW TO PREPARE
The terrorists have developed their plan of attack and the following procedures are
suggested to business and industry for coping with the bomb threats and actual bombings.
1. Contact the police, fire department and other local government agencies to
determine whether any has a bomb disposal unit. Under what condition is the bomb
disposal unit available. What is their telephone numbers. How can you obtain the
services of the bomb disposal unit in the event of a bomb threat. Will the said unit
assist in the physical search of the building or ill they only disarm or remove the
explosive device.
2. Establish strict procedures for control and inspection on packages and material
entering critical areas.
3. Develop positive means of identifying and controlling personnel who are authorized
to access to critical areas.
4. Arrange if possible, to have police, fire representatives with members of your staff,
inspect the building for areas where explosives are likely to be concealed. This may
be accomplished by reviewing the floor plan of the building.
46
5. During inspection, you should keep particular attention to rest rooms, storage, crawl
areas, trash bins, main switches, etc. It can give you an idea where a time delayed
explosive device or incendiary device may be concealed.
7. Instruct security and maintenance personnel t make periodic checks of all rest
rooms, stairways and other areas of the building to assure that unauthorized
personnel are not hiding or conducting surveillance of the area.
10. Organize and train an evacuation unit consisting of key management personnel. The
organization and training of this unit must be coordinated with other tenants of the
building.
1. PHYSICAL SECURITY PLAN- Physical security measures taken for the protection of
property, personnel, material, facilities and installation against unauthorized entry,
trespass, damage, sabotage or other illegal or criminal act. It deals with the
prevention and is designed to protect against not only bombing incidents, but a full
range of possible attacks.
A. ACCESS TO EXPLOSIVE
B. KNOW-HOW
C. ACCESS TO TARGETS
Particular attention must be given to the third pre-requisite because this is the one
area which a law enforcing organization has the greatest opportunity to deter a bomb
incident. If adequate preventive measures and physical security precautions are
established; the opportunity to obtain explosive and emplace bombs will be reduced. In
addition, an effective bomb threat plan and a well rehearsed procedures for handling bomb
threats and incidents will reduce the chances f a bomb being successfully detonated.
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THREAT EVALUATION
3. EVACUATION
A number of factors may influence the decision whether or not to evacuate. Threat
assessment is the primary consideration. Also, the most likely place for a device to be
located is on the exterior of the building. Evacuation to the outside of the building may
increase the danger to personnel. The second most likely places to conceal a device are
those areas of accessibility to the public, i. e., hallways, lobbies, and restrooms.
Evacuation of personnel through public areas may increase the hazard. Secondary
assembly points should be established in the event the device is located at/near the primary
assembly point.
Should a device be located, the area around the item as well as the floors above and
below the suspected item should be evacuated immediately.
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4. SEARCH PROCEDURES
The search must be thorough, systematic, and quick. The bomb threat plan should
include floor diagrams and room search cards. These expedite search, prevent duplication of
effort, and prevent areas from being overlooked.
The building search should start simultaneously at four places; the exterior search,
public search area, the detailed room search, and the garage search. The search starts at
the lowest part of the building, i.e. basement, garage, or bottom floor.
As the exterior search and public area search teams complete their tasks, they will
supplement the detailed room search teams in progress.
Two-person teams have proven most effective in searching must areas. Exceptions
would be for search or very large areas such as parking garages and auditoriums.
Except for the most unusual circumstances for vip and or presidential technical
security measures, eod/bomb squad and military/police will not be used to search for
reported explosive device in community areas, building and offices. Rather, such searches
must be conducted by designated individuals familiar to the area and its contents. If an
unusual item is found, eod is to neutralize and evacuate the device for disposal. Law
enforcement personnel are to be employed around the threatened area to control traffic and
provide other regulatory service.
5. DAMAGE REDUCTION
6. REMOVAL
7. DETONATION
secure entire blast scene, including area suspected or known to be the point
of detonation
minimize disruption of the blast scene pending investigation. Do not move or
remove any evidence debris, bomb components.
Photograph area including known or suspected point of destruction
If building is safe to enter, shake down area to ensure all classified materials
BOMB THREAT
1. The caller has definitive knowledge or belief that an explosive or incendiary device
has been r will be placed in an area and wants to minimize personal injury or
property damage.
2. The caller wants to create an atmosphere of anxiety and panic which will in turn,
possibly result in a disruption of normal activities at the target area.
3. The caller wants to bring about or amplify a lack of confidence in the existing
leadership or programs.
Each threat received through any means of communication, should be treated as real
and must be thoroughly evaluated to safeguard life and property. The following procedures
apply to recipients of the threat;
Telephone calls
Save all materials, including any envelope or container. Once the message is
recognized as a bomb threat, further unnecessary handling must be avoided.
Every possible effort must be made to retain evidence, such as fingerprints,
50
handwriting r type writing, paper and postal marks which are essential to tracing
the threat and identifying the writer.
While written messages are usually associated with generalized threats and
extortion attempts, a written warning of a specific device may occasionally be
received. It should never be ignored.
With the growing use of voice print identification techniques to identify and
convict telephone callers, there will be an increase in the use of written warnings
and calls t third parties.
2. Keep the person making the threat or indicating knowledge of a threat under
surveillance until relieved by your supervisor.
3. Take note of the age, height, weight, sex color of eyes, hair, skin, clothing,
unusual characteristics such as lameness, twitching or any peculiarities of the
person under surveillance. Observe for other personal defects.
4. If the person leaves the scene, take note of the transportation used, such as bus,
taxi or car, note the make, model, color, plate number and marking of the
vehicles used.
Pinpointing the exact location of the bomb must be the primary concern. The
following procedures apply when the location of the bomb is known;
1. Coordinate with the nearest police4 unit on how t avail the services of the
bomb squad
2. Alert fire station and medics
3. Cordon the area.
Usually, bombs that are used for terroristic purposes are disguised and are contained
in any of the following:
GIFT WRAPPED PACKAGES, BISCUIT CANS, FRUIT COCKTAIL BASKETS, ATTACHE CASE/SUIT
CASE, LUNCH BOXES, LAUNDRY BAGS, SHOPPING BAGS, ENVELOPE, BOOKS, CLUTCH BAGS,
LETTERS, TRASH BOXES, GARBAGE CANS, LADIES BAGS, CAR/BOXES, CARTONS,
1. By using visual inspection without the use of any instrument or apparatus or touching
the suspected object.
2. visualize the suspected object at a distance t see if there is any relation or
connection to its surroundings. If none, take a closer look to see if there is or there
are protruding wires or gadgets;
3. check without touching if the suspected object emits smell of gas or commonly
smelled chemicals;
51
4. check if the presence of the suspected object in the area is unusual or strange;
5. be quiet and listen if there is a tic-tac sound of a clock
LOCATION OF BOMBS
The location of the bomb at the target site is usually determined by three criteria:
Once it has been determined that explosive items on inspected package exist and
while awaiting for the arrival of eod/bomb squad personnel, start the protective works by
utilizing minimum number of person for reason of safety such as VENTING – which is the
opening of doors and windows to minimize the blast effect; BUTTRESSING – which is
sandbagging adjacent walls to prevent blast and shock damage to adjacent rooms and
BAFFLING – which is the placing of sandbags around the bomb to minimize blast fragment
damage.
METHODS OF DELIVERY
8. Do not pass metallic tools or things over or near the vicinity of suspected package
until identification f contents are made due to magnetic device present
9. Do not switch on lights or any electrical switches just to light up the area
10. Do not use siren of police, fire or ambulance in the area.
11. Do not use photoflash in the immediate area
12. Do not underestimate the size of the package like a pack of cigarette or a lighter, it
could be a powerful explosive. Above all, do not panic.
1. ON PSYCHOLOGY
Several forms of bombings are attractive to the radical mind.
Bombing historically is linked to anarchy and classical revolution
Bombing is a symbol of extreme frustration
Satisfying feeling of conspiracy, danger, action, drama and finally group
excitement
Disassociation psychologically from any resulting death or injury
2. AS TO TECHNOLOGY
Commercial explosive materials are not necessary to construct effective bombs.
Underground literatures and legitimate publications are available
Contrary to popular beliefs, college of high school students taking up chemistry
subjects have the capability of making bombs.
3. AS TO SECURITY
Successful bombings destroy the kind of evidence that can lead to conviction of
bombers.
Fingerprints, bloodstains and tool marks offer no threat to the careful bombers.
Eyewitnesses and incriminating evidence are frequently not available in bombing
scene.
Important REMINDER
BE VIGILANT ON TERRORISM
WHAT CITIZENS CAN DO IN CASES OF
BOMBING AND BOMB THREATS
All sectors of the community must act against criminality and terrorism. While the
government is doing everything within its authority and power to protect the people
and put a stop to these terroristic acts, the pro-active participation of the citizenry is
of utmost importance.
No one should allow himself/herself to be cowed into fear. Everyone should instead
live his/her life normally.
SIX-POINT CITIZEN ACTION IN CASES OF BOMB THREATS AND BOMBING INCIDENTS
STAY CALM
GET BACK TO REGULAR ROUTINE AND DAY TO DAY ACTIVITIES; BUSINESS AS USUAL
SOON AS POSSIBLE
Cautiously inspect suspicious looking packages, paper bags, and other similar
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packages.
Be observant of people roaming around the area doing nothing and those leaving
behind bags and packages/boxes in the garbage cans/bins within the premises.
Vendors with knapsacks, bags and other similar belongings should be advised to
move out as they may be used as couriers of bombs.
Black powder.
Small, white, bead like rice grains, light weight with pungent odor (urine-like odor)
and may be contained in bottles, boxes, cans and plastic bags and become oily when
exposed to air.
SWAT Teams
SWAT teams are highly trained police units. A unit is a small group within a larger
group. SWAT stands for Special Weapons and Tactics. Tactics are actions aimed at solving
problems.
SWAT team members are weapons and tactics specialists. A specialist is a person
trained for a particular job. SWAT team members use their special weapons, tactics, and
training to protect the public. They handle police emergencies. An emergency is a sudden
and risky situation.
Police send SWAT teams to any kinds of police emergencies. The emergencies often
involve one or more heavenly armed suspects. A suspect is a person believed to have
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committed a crime. SWAT teams work on hostage situations. A hostage is a person held
against his or her will.
SWAT teams perform many jobs. They come to robberies that are in progress. They
help guard government officials. They help stop terrorists. A terrorist is a person who tries to
get what he or she wants by threatening or harming others. SWAT teams also patrol high-
crime areas.
SWAT teams can be part of city, county or state law enforcement agencies. A law
enforcement agency is an office or department that makes sure people obey laws. Police
department and sheriffs departments are examples of law enforcement agencies.
Law enforcement agencies use different names for their SWAT teams. The names
include Emergency Service Unit and Emergency Response Team. They also include Mobile
emergency Response Group and Equipment (MERGE) and Tactical Response Team.
The New York Police Department (NYPD) had one of the earliest specially trained
police units. In the mid-1880s, the NYPD set up small units of police officers. The department
called these units strong-arm squads. The squads fought criminal gangs. Police clubs were
their only weapons.
By the 1920s, criminal gangs had grown in size and power. The gangs bought
handguns, rifles and submachine guns. A submachine gun is a light gun that fires rapidly.
The criminal gangs fought one another on New York City streets. Many innocent people died.
In 1925, the NYPD formed the Emergency Service Unit (ESU). The department also
formed the Gunman’s Squad as part of the unit. The squad included 60 heavily armed police
officers. The officers had handguns, rifles and submachine guns. They worked on cases
involving criminal gangs. They patrolled the city in green trucks.
Other large police departments formed early SWAT team units. These units also
worked to stop criminal gangs.
Growth and Change
The Gunman’s Squad is a good example of how the early SWAT teams grew and
changed. This squad became the Mobile Security Unit (MSU) in the late 1940s. the new unit
larger than the old unit. It continued to fight criminal gang activity.
The MSU changed in the late 1960s. more people lived in New York City. The number
of murders and robberies increased. The MSU formed the Stakeout Squad to fight the
increase in crime.
The NYPD’s best police officers joined the Stakeout Squad. Each member was a
skilled police officer and marksman. A marksman is a person skilled and aiming and
shooting guns. The Stakeout Squad work on difficult cases. It helped the NYPD lower the
number of murders in the city.
In the 1970s, Stakeout Squad officers learned new skills. They learned anti-terrorist
tactics and special weapons skills. Officers also learned how to rescue hostages. The skills
helped them fight terrorists. In the 1980s, the squad was taken over by the Emergency
Service Unit. Today, this unit controls all NYPD SWAT operations.
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The Los Angeles Police Department (LAPD) changed law enforcement around the
country in the 1960s. Los Angeles police officers found themselves outgunned by criminals.
The criminals had powerful weapons. So the LAPD formed a specially trained and armed
police unit to protect people.
The LAPD named the unit the Special Weapons and Tactics (SWAT) team. Team
members received special weapons training. They also learned how to handle police
emergencies. The team was very successful.
Other police and sheriffs departments saw the success of the Los Angeles Police
Department’s SWAT team. Many department formed their own SWAT teams.
Today, special training centers in the United States train and organize many SWAT
teams. The centers teach SWAT team members tactics and weapons skills.
There are more than 17,000 police departments in the United States. Many have
either full-time or part-time SWAT teams. Many SWAT team officers work more than 40
hours each week. Most officers are on call 24 hours a day. On call means ready to work at
anytime.
SWAT team officers perform hard and risky work. They risk their lives each time they
go out on a police emergency. Police officers are not ordered to join SWAT teams. Instead,
they volunteer. Volunteer means to offer to do a job.
Training
SWAT team officers receive special training. Large police departments usually
conduct their own training. Officers in small units receive SWAT training from large units and
from training centers.
The federal government also trains large and small SWAT teams. The FBI operates an
advanced training school at Quantico, Virginia. The U.S. Army and U.S. Marine Corps also
conduct training classes.
During training, officers learn through classes and field work. Officers learn about
different weapons and practice using them.
Officers also receive other training. Many officers learn advanced first aid. First aid is
early medical help. Some officers learn to be sharpshooters. A sharpshooter is a marksman
skilled at hitting small or distant targets.
Some officers learn to handle and use tear gas. Tear gas is a gas that causes a
painful burning feeling in the eyes and lungs. Tear gas disable suspects. Other officers learn
communication skills. Communication is the sharing of information. Communication aloows
officers to calm suspects by talking to them.
Special Teams
Most SWAT teams include three kinds of smaller specialized teams. They include
negotiator teams, containment teams, and entry teams. Each team performs a different kind
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of job. Sometimes only one specialized team works on an emergency. Other times, all three
teams work together.
Negotiator Teams
Negotiators are communication experts. They listen and talk to suspects during
police emergencies. Negotiators use words to reason with suspects and solve problems.
They often work on hostage situations. They try to convince suspects to free their hostages
and surrender. Surrender means to give up peacefully.
Negotiators have to be calm. They must think carefully about each word they say.
They do not want to upset a suspect. This could cause a suspect to harm hostages.
Negotiators may spend hours talking with suspects. Sometimes they use phones and
talk from a safe distance. Other times they talk with suspects in person. In these cases,
suspects will often talk only if negotiators do not have weapons.
Containment Teams
Containment teams control and contain crime scenes. Contain means to hold in. they
make sure innocent people do not become involved in situation. They also make sure that
suspects do not escape. Containment officers make observations and report what they see
to their leaders. Sometimes they have to shoot at suspects.
Containment officers take different positions at a crime scene. They choose locations
that help them see what is happening. Some may crouch on rooftops. Some may stand in
doorways. Others may take positions behind cars.
Containment officers are patient. They control their emotions while under pressure.
Containment officers also think carefully before they shoot. Careless shots could not hurt
innocent people or lead to deadly shoot-outs.
Entry Teams
Entry teams enter and search buildings. Their job is of find and capture suspects in
the buildings. They also try to locate and rescue hostages.
Sometimes entry team officers must secure crime scenes. This means they prevent
suspects from harming others or killing themselves. Entry team officers also prevent
suspects from escaping or destroying evidence. Evidence is facts or objects that help prove
guilt.
Entry team officers can break through locked or barricaded entrances quickly.
Barricaded means blocked. The officers use tools to break windows and push through doors.
Quick entries allow officers to catch suspects off guard. This makes entry operations safer.
All swat teams try to resolve police emergencies as quickly and safely as possible.
They want to capture suspects without harming the public, hostages, or the suspects.
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SWAT teams work carefully during their operations to reduce chances of harm or
death. SWAT teams use different tactics to reach these goals. They try peaceful tactics
first.
Peaceful Tactics
Waiting is one peaceful tactics SWAT teams use. SWAT teams sometimes wait for
hours before they take more forceful action. Waiting gives suspects a chance to think about
what they are doing.
It also suspects time to think about what may happen to them. Sometimes suspects
surrender after they have time to think.
Persuasion and negotiation are other tactics SWAT teams use. Persuasion is trying to
change a person’s mind. Negotiation is talking to reach an agreement. The goal of these
tactics is to talk suspects into surrendering without harming others.
Many times, SWAT teams use other tactics in combination with persuasion and
negotiation. For example, teams may cut the heat or air. They may constantly ring
doorbells or call suspects on the phone. These tactics make the suspects nervous.
Sometimes they make criminals more willing to surrender.
Forceful Tactics
SWAT teams change their tactics if more force is needed. They use forceful tactics
when negotiation and persuasion tactics fail. They also use forceful tactics if the lives of
hostages and officers are in danger.
Forceful tactics include using tear gas, storming buildings, and attacking with
sharpshooters. Tear gas is the least forceful of these tactics.
Tear Gas
SWAT team officers often use tear gas as their first forceful tactic. Officers shoot
cans of tear gas through windows and doorways with tear gas guns. The tear gas makes
suspects’ eyes burn and swell. The suspects have a hard time breathing in rooms filled with
the tear gas.
Tear gas often disables suspects. This allows officers to arrest suspects safely.
Other times, tear gas forces suspects to surrender.
Entering a Building
Sometimes officers must enter buildings to try to capture suspects. Entry teams
meet at a staging are before entering a building. A staging area is a safe area near a
building that officers plant to enter. Entry team members check their equipment and
weapons at staging areas. They also go over their plans for entry.
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Next, the entry teams enter buildings. They must often break through barricaded
doors and windows. Once inside, officers search rooms and hallways. They search until
they locate suspects and hostages.
Entry team officers try to capture and disarm suspects. Disarm means to take away
a person’s weapons. Many times suspects surrender when they see entry teams.
Sometimes suspects shoot at the officers. The officers shoot back.
Entry team officers often turn captured suspects over to arrest teams. Arrest teams
arrest captured suspects. They make sure nothing goes wrong during arrest. They may
also help hostages out of buildings.
Sharpshooters may have to shoot suspects. This may become necessary if suspects
try to harm hostages, officers, or innocent bystanders. Sharpshooters may receive orders to
shoot suspects in these situations.
Many SWAT units have sharp shooting teams. Each team includes two officers. One
officer works as an observer. The other works a sharpshooter.
Sharp shooting teams choose locations that give them clear views of suspects. Both
members examine crime scenes from their location.
Sharpshooters stay calm and keep their weapons aimed at suspects. Orders to shoot
a suspect can come at any time during an operation.
Special Weapons
SWAT team officers use special weapons. Many of the weapons are powerful guns.
At crime scenes, the weapons help the officers protect themselves and capture suspects.
But SWAT team members do not use their weapons unless peaceful tactics fail.
Different weapons are useful in different situations. Some weapons are useful in
short-range situations. Other weapons are useful in long-ranger situations.
Sometime SWAT team officers use impact weapons. Impact weapons disable
suspects
SWAT team officer use powerful weapons. Sometimes SWAT team officers use
submachine guns.
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Without killing them. These weapons fire rubber or plastic bullets. Using impact
weapons reduces the risk of harm to hostages and the public.
Sometimes officers use stun guns. A stun gun is a device that delivers an electric
shock. The shock stuns suspects.
Most SWAT team officers carry semi – automatic handguns. A semi – automatic
handgun is a powerful gun that fires bullets quickly. These handguns are short –range
weapons. They work best for targets within 25 yards (23 meters).
Shotguns
Sometime SWAT team officers use shotguns. A shotgun is a powerful gun wit a long
barrel. Shotguns are mainly short-range weapons. They may be single-shot or semi-
automatic weapons. Shotguns fire large bullets called shells.
SWAT teams often use the Benelli M3 Super 90 shotgun. This shotgun is a semi-
automatic. It holds up to seven shells stored in a magazine.
Submachine Guns
SWAT teams use submachine guns during shootouts with heavily armed suspects.
Submachine guns fire rapidly but are not easy to aim.
SWAT team submachine guns can fire single or multiple rounds. They fire multiple
rounds in short and long bursts. A short burst is a quick series of two or three rounds. A
long burst is a quick series of four to eight rounds.
Many SWAT teams use the Heckler and Koch MP-5 submachine gun. Most MP-5 can
fire 30 shots in just two seconds.
Standard Rifle
SWAT teams use different rifles in different situations. Rifle give officers dependable
aim, fire power, and range. The M-16 is the standard SWAT team rifle.
The M-16 is light. This makes it easy to carry and use. The M-16 has a dependable
range of 50 to 200 yards (46 to 183 meters). Each magazine for the M-16 holds up to 30
rounds. These features make the rifle useful in many situations.
High-Powered Rifles
SWAT team officers use high-powered rifles for long-distance shooting. Containment
officers and sharpshooters use high – powered rifles to improve their shots.
High-powered rifles fire high-powered rounds. They are large rifles with long barrels.
They have telescopes on them. A telescope is an instrument that makes distant objects
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seem larger and closer. Telescopes help sharpshooters aim their rifles. High-powered rifles
have ranges up to several hundred yards.
Fifty-caliber rifles are the largest high-powered rifles SWAT teams use. These rifles
weigh up to 40 pounds (18 kilograms) and are at least five feet (1.5 meters) long. The rifles
shoot rounds powerful enough to punch through metal and concrete. Officers use these
rifles to shoot at suspects inside buildings.
SWAT team officers use different kinds of equipment. The equipment ranges from
clothing to helicopters. Officers also work with police dogs. The dogs and equipment help
make SWAT team operations easier and safer.
Uniforms
Many SWAT team officers wear black or dark blue uniforms. During operations, the
uniforms help SWAT team officers identify each other. Sometimes SWAT team officers wear
camouflage uniforms. Camouflage uniforms have coloring that makes officers blend in with
their surroundings. Many camouflage uniforms are green and brown. These uniforms help
officers stay hidden from suspects.
All SWAT team officers wear armored vest. Armor is a protective covering. Armored
vests can protect officers from gunshots. Officers wear two kinds of armored vests. One
kind fits over uniforms. The other kind fits over uniforms. The other kind fits under
uniforms.
Entry team officers often use armored shields in addition to their armored vests. The
shields are made of lightweight armor. They provide added protection against gunshots and
small explosions.
Many SWAT team officers wear goggles. Goggles are protective glasses that fit
tightly around the upper face and eyes. They protect officers’ eyes from dirt, dust, and
smoke.
Some SWAT teams use night vision goggles. Night vision goggles let SWAT team
officers see in the dark. The goggles are useful during night operations or inside dark
buildings.
SWAT team officers wear gas masks when they use tear gas. A gas mask keeps a
person from breathing gas. Gas masks help entry teams work in areas where tear gas is
present.
Entry Tools
Entry team officers often need tools to get into barricaded buildings. Basic tools
include ropes and ladders. Tools can also include battering rams, sledge hammers, and
axes. A battering ram is a heavy metal tube. Officers use battering rams to force open
doors.
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Entry teams recently started using small amounts of explosives. The explosives can
blow holes in doors and walls. But the explosives present little danger to SWAT team
members and suspects.
Helicopters
Some SWAT teams use helicopter. Helicopters carry SWAT teams to emergencies
located in hard to reach places like rooftops.
Helicopters also let officers examine crime scenes from the air. This helps them plan
their operations.
Sometimes SWAT teams use telephones to talk with suspects. Telephones also let
team member speak to other people during operations.
Many large SWAT teams use police dogs. Police dogs work with some SWAT officer
as K-9 teams. K-9 is short for canine. Canine means dog. Most police dogs are German
shepherds.
Police dogs help officers find suspects. The dogs follow suspects’ scents to the
suspects’ hiding places. Police dogs also chase and stop escaping suspects. They often
stop suspects by biting the suspects’ arms and legs.
SWAT team duty is challenging and risky work. Officers risk death each time they
work on a police emergency.
Many officers volunteer for SWAT team duty because they like challenge and
excitement. But most SWAT team officers volunteer because they want to protect the
public.
WORDS TO KNOW
MAIN REFERENCES