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Formative Assessment 2-Work Ethics-ICT[1]

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17 views3 pages

Formative Assessment 2-Work Ethics-ICT[1]

Uploaded by

musebejr
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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ICT TECHNICIAN LEVEL 5 & 6

IT/OS/ICT/BC/5/5 & IT/OS/ICT/BC/05/6/A


APPY WORK ETHICS AND PRACTICES
NOVEMBER 2024

FORMATIVE ASSESSMENT TWO (2)

TIME: 3 HOURS

INSTRUCTIONS TO CANDIDATE:
1. This paper consists of TWO sections: A and B.
2. Answer ALL questions in sections A and any THREE questions in section B
3. Marks for each question are indicated in brackets.
4. Do not write on this question paper.
5. Write answers on the booklets provided

This paper consists of THREE(3) printed pages with ELEVEN (11) questions
Candidate should check the question paper to ascertain that all the pages are printed as indicated
and that no questions are missing.
Turn Over
SECTION A: 20 MARKS
Answer ALL the questions in this section.
1. Assigning roles and responsibilities is very important.. List three benefits (3 marks)

2. Team performance supervisors may play different roles. State any three of these roles (3 marks)

3. Mention any three ways of collecting and analysing feedback on performance (3 marks)

4. Highlight any four types of training needs that can be identifies among employees. (3 marks)

5. Distinguish between formal and informal mentoring as used as used at the workplace (4 marks)

6. Outline any three components of workplace mentoring (3 marks)

7. Outline one conditions for creative, innovative and practical solutions to be developed at the

workplace (1 marks)

SECTION B: 30 MARKS
This section consists of FOUR (4) questions. Answer any TWO
8.

a. These are the various ways of establishing and exchanging of information, ideas, thoughts and
feelings, which can be formal and informal. Discuss (10 marks)
b. It is a strategy towards realizing gender equality. State five approaches to implementing
gender mainstreaming: (5 marks)

9.

a. Training Needs Analysis is a systematic process of identifying and evaluating the training
requirements of individuals, teams, or organizations .Discuss the four step process
of undertaking this exercise (8 marks)

b. Based on the above, elaborate on the three methods that can be used to achieve this (6 marks)
c. Give one example of a training need in the field of Accounting (1 mark)

.
10.
a. Mentoring in the workplace is a professional development relationship where an experienced
employee (the mentor) provides guidance, support, knowledge, and advice to a less experienced

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colleague (the mentee). This relationship aims to facilitate the personal and career growth of the
mentee. Describe any five benefits at the workplace (10 marks)

b. Demonstrating independence in solving a problem at the workplace involves proactively identifying


issues and taking ownership of finding and implementing solutions. State five of the ways on how
you can showcase these qualities (5 marks)
11.

a. Problem- solving strategies are things that could guarantee the solving of the problem at hand.
The process has nine steps. Highlight. (9
marks)

b. An assumption is something taken to be true or the case even without proof. The data provided
can be used to make an assumption. Assumption testing has three phases. Discuss (6 marks)

THIS IS THE LAST PRINTED PAGE.

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