MODULE 3-LM
MODULE 3-LM
Module 3
Planning and Organizing Management Processes
Module Description: This module presents the meaning of planning and organizing, and
their importance to nursing management. It deals with the nature, purpose, types and scope of
planning, budgeting, decision making and organizing.
Learning Outcomes:
Activity: 1.Make an assessment of one nursing station where you were affiliated,
identify the strengths, weaknesses, opportunities and threats.
2. Draw an organizational chart how the nursing personnel are organized.
Republic of the Philippines
UNIVERSITY OF NORTHERN PHILIPPINES
Tamag, Vigan City
2700 Ilocos Sur
College of Nursing
Website: www.unp.edu.ph Mail: [email protected]
CP# 09177148749, 09175785986
3. Determine the classification of your affiliating agencies and its bed occupancy.
4. Determine the staffing needs of at least 2 agencies where you last affiliated.
Lesson 1.
PLANNING
I. Planning – is deciding in advance what to do, how to perform a particular task, when to perform
it, and who is to do it. Good planning involves a continuous process of assessment, establishment
of goals and objectives, implementation and evaluation of change as new facts become known.
Poor planning is the failure to set goals, make assessments or provide implementation or to
anticipate any possible change.
Indicators of poor planning
▪ Delivery dates are not met
▪ Material is wasted
▪ Nurses are fumbling on jobs for which they have not been trained
Characteristics of a plan
● Who is going to do it
Types of Plans
1. Strategic Plans- “what are the right things to do”.
⮚ Usually around 3-5 years, long-term in nature
● Qualifications
● Over or understaffed
● Financial status
● Competition
● Increase in charges
● Legal threats
Opportunities would include:
● Improved or new facilities
● Referrals
● others
⮚ Task of the staff nurse who has to devise and implement the NCP for the patients
Scope of Planning
1. Forecasting or estimating the future
Forecast shd. be supported with facts, reasonable estimates and accurate reflection of
policies and plans.
2. Setting objectives and goals and determine besults desired
3. Developing strategies and setting the time frame
4. Preparing the budget and allocation of resources, and
5. Establishing policies, procedures and standards
Republic of the Philippines
UNIVERSITY OF NORTHERN PHILIPPINES
Tamag, Vigan City
2700 Ilocos Sur
College of Nursing
Website: www.unp.edu.ph Mail: [email protected]
CP# 09177148749, 09175785986
❖ A nursing budget allocates resources & ng. programs to deliver patient care
during a fiscal year
❖ A hospital budget to meet future service expectations, to provide quality care at
minimum cost
❖ A budget plan a plan for future activities, generally consists of four components:
1. Revenue budget – summarizing the income mgt. expects to
generate during the planning period.
2. Expense budget – describing expected activity in operational
financial terms for a given period of time
3. Capital budget – outlines the programmed acquisitions, disposals &
improvements in the institution’s physical capacity
4. Cash budget – consists of money received , cash receipts, and
disbursements Patient
Types of Budgeting
MODELS OF PLANNING
⮚ “Basic” Strategic Planning -suited to small organizations with high volume of
work.Usually carried out by the top level management. It identifies the a)
purpose or mission statement, b) goals to be accomplished, c) specific
approaches or strategies, d) consistent monitoring and updating of the plan.
⮚ Issue- based or goal- based planning – external / internal assessment to identify
“SWOT” (strength, weaknesses, opportunities and threats)
⮚ Alignment Model – organization’s resources are aligned with its mission order to
ensure effective operation
⮚ Scenario Planning – identifying possible scenarios or situations that the
organization may face.
Republic of the Philippines
UNIVERSITY OF NORTHERN PHILIPPINES
Tamag, Vigan City
2700 Ilocos Sur
College of Nursing
Website: www.unp.edu.ph Mail: [email protected]
CP# 09177148749, 09175785986
✔ Queuing Theory – problems are address one after the other having determined the
“best balance” of factors related to service. It is a mathematical study of waiting
lines (queues)
a. First in First Out (FIFO)
b. Last in First Out (LIFO)
c. Processor Sharing (PS)
✔ Linear Programming – method uses matrix algebra or linear mathematical equations to
determine the best way to use limited resources to achieve maximal results.
Lesson 4. ORGANIZING
Organizing determines what tasks are to be done, who is to do these, how the tasks are to
be grouped. Who reports in whom, and what decisions are to be made.- Matt Vera,(2016)
Organization is a form of identifying roles and relationships of each staff in order to delineate
specific tasks or functions that will carry out organizational plans and objectives.
❖ As a process , it refers to the building of a structure that will provide for the separation
of activities to be performed, and for the arrangement of these activities in a framework
which indicates their hierarchical importance and functional association.
❖ It involves:
a. Identification and definition of basic tasks such as staffing and creation of jobs
b. Delegation of authority and assignment of resposibility for the accomplishment of
activities
c. Establishing relationships, vertical and horizontal communications
Steps in Organizing
Development of :
✔ Organizational Charts
✔ Job Descriptions
✔ Time Management
Mission/Purpose – describes what it will be and what it should be (e.g. to promote and
maintain health, prevent or cure illness, allay pain and suffering…)
Philosophy- statement of beliefs that influence nursing practice and beliefs about health
care and the vision of the nursing department and how the mission & purpose be
achieved.
Objectives –concrete specific statements of goals, stated in terms of results to be
achieved .
Categories of Organization
1. Formal Organization – a system of well defined jobs, each with a measure of
authority, responsibility and accountabilits of an Organizationy
2. Informal Organization – refers largely to what people do because they are human
personalities, work together because of likes and dislikes.
Characteristic of an Organization
1. Division of Work
2. Chain of Command
3. Types of work segments
4. Levels of management
Organizational Chart – is a drawing that shows how the parts of an organization are linked.It
depicts the formal organizational relationships, area of responsibility, persons to whom one is
accountable, and channels of communication.
● A graphic representation of the chain of authority from chief executive to each member
of the organization.
● Depicts the chain of command, division of work, levels of management, and functional
communication pattern.
1. Tall or Centralized Structure – the centralized authority is responsible for only a few
subordinates, so there a narrow span of control. Because of the vertical nature of the structure,
there are many levels of communication.
Advantages: It makes use of expertise, allows closecommunication between the workers, there
are many level of communication.
Disadvantages: Most skilled individuals end up doing nothing while actual tasks are done by
those less capable. Communication from bottom to top is often difficult, and messages do not
get to the top; workers tend to be “boss oriented” because of the close contact with their
supervisor.
Republic of the Philippines
UNIVERSITY OF NORTHERN PHILIPPINES
Tamag, Vigan City
2700 Ilocos Sur
College of Nursing
Website: www.unp.edu.ph Mail: [email protected]
CP# 09177148749, 09175785986
2. Flat or Decentralized Structure- characterized by few levels and a broad span of control, where
DM is spread among many people. Communication froom lower levels to higher levels is easy
and direct.
Advantages:
a. the lower likelihood of messages being lost or distorted; the organization can respond to
problems or new opportunities faster,
b. Workers develop their own abilities and autonomy and come to see the organization as
humanistic, resulting in greater job satisfaction,
Disadvantages:
b. the supervisors may lack expertisein the variety of operations and may end up making
inappropriate decisions.
Authority, responsibility, accountability and power are concentrated at the top. As one goes
up the administrative ladder, the worker’s power increases as well as its authority and
responsibilities.
3. Staff Organization- is by nature purely advisory to the line structure with no authority to place
recommendation into action.
4. Functional Organization – permits a specialist to aid line position within a limited and clearly
defined scope of authority.
5. Matrix Organization- has both vertical and horizontal chin of command, complex
organizational structure
Organizational Relationships
Formal Relationships – represented by uninterrupted lines between units, showing who reports
to whom.
Informal Relationships – represented by a broken or dotted line, where power relationships are
coordinated.
Time Management
✔ Most important resource is time
▪ socializing
Internal Sources
▪ lack of objectives
▪ inability to delegate
▪ procrastination
Time Savers :
✔ avoiding procrastination
MULTITASKING – trying to get more things done in less time, juggling tasks. The net effect of
multi-tasking is that when several tasks are done at once, some or all of them end up being
performed in a haphazard manner. Nurses must learn to prioritize the tasks at hand even
if they have to do them one after the other, as this remains the best way to make sure that
they get done properly.
Lesson 4. STAFFING
Staffing – is the process of assigning competent people to fill the roles designated for
the organizational structure through recruitment, selection and development.
Steps in Staffing:
1. Determine the Number and Types of Personnel needed
2. Recruit personnel – advertising, word of mouth, employee recommendation
3. Interview
4. Induct or orient the Personnel
5. Job Offer
Staffing Pattern – is a plan that articulates how many and what kind of staff are needed
by shift and day to staff a unit or department. It can be generated by
determining the nursing care hours need for a specific patient or patients and
then generating the Full-Time Equivalents (FTEs) and staff-to-patient ratio
needed to provide that cares.
Patient Classification System (PCS) - a measurement tool used to articulate the nursing
workload for a specific patient or group of patients over a specific period of time.
Patient Acuity –the measure of nursing workload that is generated for each patient. As a
patient becomes sicker, the acuity level rises, meaning the patient requires more nursing care.
⮚ Intermediate or moderate care – rquire some help from the nursing staff with special
treatments or certain aspects of personal care
⮚ Total Care patients – are usually those who are bedridden and who lack strength and
mobility to do average daily living
⮚ Intensive care patients – are those who are critically ill and in constant danger of death or
serious injury
3. Team Nursing – a tem of nursing personnel provides total patient care to a group of patients .
In some some instances, a team may be assigned to a certain number of patients, while in
others, the assigned patients may be grouped by diagnoses or provider services.
4. Primary Nursing– was designed to bring back the nurse at the bedside. The core principle of
ARA is allocated to staff nurses at the bedside. Total nursing care directed by a nurse on a 24-
hour basis, from the moment of admission to discharge.
5. Progressive Client Care – different area or units provide various levels of care. Clients are
evaluated with respect to the level or intensity of care needed. There is increased reliant
behavior, and staff is trained to provide the best of care.
6. Managed Care – involves unit-based care that is organized to achieve specific patient
outcomes within her stay in the unit.
7. Practice Partnership – is an efficient way of using a mixture of skills and professional and non-
professional staff with differing levels of expertise.
8. Case Management- focused on achievement of outcoe and appropriate time frame and
resources. RN focuses on an entire episode of illness, and the method is episode based rather
than unit based. The manager does not provide direct patient care but rather supervises the
care provided by the RNs or the non- RNs
FORMULA TO DETERMINE STAFFING PATTERNS
1. Full time Equivalent (FTE) – it is a measure of the work commitment of a full-time employee.
A full- time employee works 5 days a week or 40 hours per week for 52 weeks a year.
This amounts to 2,080 hours of work time. The formula is:
2. Forty- Hour Week Law – this formula is based on the National League of Nurses (NLN) or RA 5901.
ABO x NCH
________________ = Total no. of
Personnel in 24hrs.
No. of Working Hours
1. Vacation Leave 15 15
2. Sick Leave 15 15
4. Continuing 3 3
d. 40 hr/wk
❖ For personnel working in hospital with 100 bed capacity or over or which are located in a 1 M
population
e. 48 hr/wk
❖ For personnel who work in agencies with lesser bed capacity or which are located in
communities with less than 1M population
210 NCH per day x 365 days = 76,650 nursing care hours
Republic of the Philippines
UNIVERSITY OF NORTHERN PHILIPPINES
Tamag, Vigan City
2700 Ilocos Sur
College of Nursing
Website: www.unp.edu.ph Mail: [email protected]
CP# 09177148749, 09175785986
● Developed by the Board of Nursing in April 2001. It embodies the skills, attitudes
and competencies expected of a beginning professional nurse.The parameters
are:
1.Safety and Quality nursing care
2. Management of resources and environment
3. Health Education
4. Legal Responsibility
5. Ethico-moral responsibility
6. Personal and Professional Development
7. Quality Improvement
8.Research
9. Records management
10. Communication
11. Collaboration and Teamwork
Republic of the Philippines
UNIVERSITY OF NORTHERN PHILIPPINES
Tamag, Vigan City
2700 Ilocos Sur
College of Nursing
Website: www.unp.edu.ph Mail: [email protected]
CP# 09177148749, 09175785986
Post Test:
The test will be posted by the instructor in the google classroom.
External Sources:
Matt Vera (2016) www.nurseslabs.com > nursing-managem…
www.scribd.com>doc>Staffing-in...
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Reflection: You are a new nurse and you have increasing concerns regarding the
staffing levels of your unit. You are becoming increasingly anxious each time you go to work.
What would you do?
References:
Tan, C.B. and Beltran E.I.(2009). Leadership and Management in Nursing: A Transformative and
Reflective Patient Care 1st Ed. Manila. Educational Publishing House, Inc.
Venzon, L. (2006).Nursing Management Towards Quality Care. Quezon City: C & E Publishing
Republic of the Philippines
UNIVERSITY OF NORTHERN PHILIPPINES
Tamag, Vigan City
2700 Ilocos Sur
College of Nursing
Website: www.unp.edu.ph Mail: [email protected]
CP# 09177148749, 09175785986