UNICEF Child Protection Assessment Tool
UNICEF Child Protection Assessment Tool
Assessment Guidelines
UNICEF Child Protection Assessment Tool
The tool brings together a wide variety of child protection assessment questionnaires
into one user-friendly tool. It has been created both to help non-child protection
people include child protection in their assessments, and to help child protection
people carry out assessments better.
7. COMMUNICATION ..................................................................................................................... 8
These guidelines do not explain how to use the technology (e.g. which buttons to
press), which is covered in the “Quick Training Session” presentation on the CD.
If you are using the electronic version of the tool, these guidelines and that
presentation complement each other and should be read together. It you are
using the paper version, ignore reference to the electronic tool in this document.
Many agencies are helping people meet their basic needs in Sudan. Protection, or
better, keeping children safe from harm, is something all people in Sudan would like
to happen. All actors should be aware of how their activities, including the delivery
of basic services, impact on the lives of people, and how their programmes can be
used to help reduce vulnerability to exploitation and abuse of children. For example a
water engineer who understands that children in some communities are at risk from
sexual abuse may realise that the location of latrines can serve to increase that risk or
reduce that risk. Another example might be the realisation by food agencies that there
are many separated children living in child headed households within a community.
Because they are scared to let adults know that they do not have carers they often fail
to get onto registration lists for food distributions.
Child
Whilst in many cultures across the world the perception of when a girl becomes a
woman or when a boy becomes a man varies, under the Convention of Rights of the
Child, a child is “every human being below the age of eighteen years”. In Sudan all
actors have expressed their support for the convention: it has been signed and ratified
by the Government of Sudan and forms part of the OLS ground rules signed by the
SPLM.
If you often do assessments, but have never worked on child protection, you will find
the tool is designed to help you ask questions to the right people, avoiding questions
that require in-depth knowledge of child protection issues. You can build a precise
questionnaire by following simple steps.
For those with a child protection background, you can use the tool to design rapid,
intermediate and in-depth questionnaires to help stimulate ideas and structure your
interviews.
It is hoped that this tool will enable non-child protection agencies to include child
protection in their assessments. It is also hoped that the tool will enhance the
assessments already being undertaken by child protection agencies.
Please read the sections on doing child focussed components in assessments and
communicating with children carefully.
Many key protection issues will not be openly spoken about by the members of the
community themselves. For example, the recruitment of child soldiers, or the
exchange of sexual services for food or goods. If child protection topics are
systematically included in assessments, and concerns raised are passed on to child
protection agencies, we will gain enough information to understand the causes. By
including child protection in assessments, non Child Protection agencies can highlight
key issues and pass good quality information on to others that are able to respond
appropriately.
1
This section, and “Important Principles” are paraphrased from ARC Action for the Rights of Children
a UNHCR/Save the Children publication
By self-consciously identifying possible sources of bias and error, their effects can be
minimized. Information can be cross-checked (sometimes referred to as
triangulation) by collecting information in different ways, for example:
- By using information from different sources
- By using different tools and techniques
Translation
When you do not speak the language of the person you are communicating with, using
an interpreter can make communication very hard. The interpreter may not have good
communications skills, they may change the question in a way that suggests an
answer, not translate all that is being said, or even make things up if they are faced
with new or unfamiliar language. Prepare your interpreters well for the assessment,
introduce them to difficult concepts and ideas and discuss what they mean. Try and
find out whether there are any particular words that create confusion, and avoid using
them. For example, a word like “abuse” may have no direct translation, and an
interpreter will be forced to find another word in its place, maybe changing the
meaning all together.
Before the assessment, it may be useful to have one group of translators translate
questions into the language of the target population, and another group translate them
back. This will expose any major difficulties before you carry out your assessment.
If you have the option, it may be better for one person to ask questions and put all his
or her energy into communicating, whilst someone else takes notes. This is more
appropriate when speaking to a group than to an individual.
Assessment
Number of Questions
Questionnaire
5. Some Definitions
Depths
Rapid questions are designed to be used in short assessments. They are designed to
produce quick answers that will give a rough picture of the situation, and will give the
person reading then an idea of the immediate needs, or need for a more detailed
assessment.
Intermediate and in-depth questions are designed for people who have more time and
more child protection experience. The intermediate and in-depth questionnaires can
be used as checklists to read from during assessments, or simply to generate ideas in
preparation for a child protection assessment. There is no repetition between the
depths: the questionnaires complement each other. An in-depth assessment should
start with the rapid, move through the intermediate and on to the in depth questions.
Topics
Searching the DataBase is very simple, as all the assessment questions can be filtered
according to the topics that they are about, the type of situation they might be asked
in, who you might ask them to, etc. Questions can be assigned more than one topic.
For example any question which asks about both boys and girls will be assigned the
issue ‘Gender’ as well as the main issue it is asking about.
‘Who to ask’
Whilst many questions could be asked to anyone, a particular group of people might
be best placed to provide answers to specific questions. Some questions would not be
suitable for anyone else but the specified ‘who to ask’ target group. For example,
questions to children returned from abduction, could not be asked to anyone but this
target group, whilst a question about warning signs for landmines could be asked to
anyone.
Situations
The majority of the questions can be asked in most situations, though some are
specific to an IDP camp or a community recently affected by fighting. The places, or
reasons you might be carrying out an assessment have been called situations. The tool
allows you to filter the questions by the type of situation you will be using it in.
In preparation for the assessment you should look carefully at the questions in each
questionnaire and think about the logical flow. Once you have started the assessment,
you may want to change the order in which you ask questions to keep the dialogue
flowing. If a question leads into a discussion on a related topic which is not covered
by the questionnaire, that does not mean that you cannot ask questions about the new
topic. For example, if you are asking about separated children and the people you are
speaking to tell you that many children are working to meet their basic needs, you can
ask some questions about the type of work (is it dangerous or very heavy, such as
quarrying or mining) even if there is no such question on the questionnaire and you
have not chosen to talk about child labour as a topic.
In preparation for the assessment you may have decided to ask about different topics
in what seemed a logical order. But as in the example above, the assessment may
flow better if you change this order: if you had expected to move from ‘Separated
Children’ to ‘HIV/AIDS’ to ‘Child Labour’, there is no reason not to leave HIV/AIDS
to last if the conversation leads into child labour at an earlier stage.
7. Communication2
Communication is a two-way process. It involves trying to understand the thoughts
and feelings the other person is expressing, and responding in a helpful way. This
involves listening and observing others, and presenting your own thoughts in a useful
way.
Much communication is non-verbal: body language, tone and speed of voice are all
part of communication. The expression on your face and in your eyes, nodding and
shaking your head and the way you hold your body all give out a message. Your
intention should be to make the person you are speaking to feel comfortable, relaxed
and respected.
We all have a different idea of what a good listener is, but there are some things that
define a bad listener. If someone is impatient, not interested, unsympathetic, etc. we
find it hard to talk to them about difficult issues, or the way we feel.
2
This section is a synopsis of chapters from “Communicating with Children”, a Save the Children
publication.
Children, particularly younger children, are often not used to being talked to or asked
about serious issues by an adult, and particularly a stranger. Adults also sometimes
forget that children can be confused by complex ideas, complicated language or
difficult words. Language needs to be kept simple, and it is worth regularly
checking if you have been understood. It is easy to make children feel uncomfortable,
blocking communication. You should avoid talking too much, being critical or
aggressive, humiliating or contradicting children, showing you are uncomfortable if a
child is upset, not respecting children’s beliefs, and not creating a situation of trust.
Adults can find it hard to give an appropriate response, to a child, particularly when
the topic is distressing, but it is important to show that you have heard and
understood, without breaking the conversation.
It can sometimes be easier to talk about difficult issues with a group of children than
one individual child, especially where experiences are common to all children in the
group. Groups provide support and friendship to each child, and a sense of communal
responsibility (no one child being responsible for a difficult issue on his or her own).
Asking questions the right way helps children relax, but the wrong way, the effect it’s
the opposite and communication will be blocked. Questions with a fixed answer can
block a conversation. For example, if you ask where a child lives, once she or he has
answered, the conversation needs to be started again. This is a closed question. The
opposite, open questions, help stimulate conversation, for example, ‘What is it like
living here?’ encourages the child to express his or her own ideas. You should avoid
questions that suggest an answer, or that suggest you don’t want to hear about
negative feelings and worries. For example, ‘You don’t like living here, do you?’
invites the child to say no.
If you are working specifically for a children’s agency, it would be useful, once you
have conducted your assessment, to brief report detailing:
- Location (specific location, payam, county and region)
- Date of assessment
- Main issues of concern to you
- Total population size
- Total sample size (number of different individuals you spoke to)
- Different groups you spoke to (Eg. Community leaders, teachers, children)
- Key finding on each issue (Eg. If your assessment covered separated children,
you might note the number of separated children, the ration of boys to girs, the
main problems they face. If you find separated children, as a group, lack
access to services more than any other group, you should note this and note
which services.
- Which agencies are presently operating in that area
The depth of the questionnaire users create will depend on the time they have in
which to run the assessment, and their own background. After ‘Rapid’ questions,
Intermediate and In-depth questionnaires that can be produced. ‘Rapid’ can be used
by people with no Child Protection knowledge. ‘Intermediate’ and ‘In-depth’ are
aimed at people working with children.
10. Glossary
Glossary of topics
Abduction
In the Tool, questions about abduction aim to pinpoint vulnerable groups, asking not
just how many have disappeared, but also who, and where they are. If a decision was
made by the community or family to surrender one child, why was that child chosen
against the others? Questions about abduction often overlap with questions about
recruitment, separated children, etc.
Access to Services
Questions categorised as being about access to services seek to go beyond standard
questions about health and education, for example, and try to identify who is (or more
to the point is not) using those services. An example might be, when speaking to
separated children, asking them where they go when they are sick and who takes them
may reveal few have access to healthcare. Asking a similar question to health
workers will verify the findings.
Adolescents
In this tool, adolescents refers to that group of children which is between childhood
(dependent on adults) and adulthood (independent), yet remain ‘child’ under
international law. Questions attributed the topic ‘adolescents’ usually cover the main
areas of vulnerability that may affect the age group more than any other group of
children: recruitment into fighting forces, early marriage, HIV transmission, etc.
Arms
As a topic, ‘arms’ refers to the impact of light weapons on the community, and
specifically women and children. Questions aim to establish the prevalence and
availability of arms amongst children under 18.
Child Labour
Child labour refers to work carried out by any person under the age of 18. Whilst
Collection of water and firewood may be as much daily chores as child labour, the
questions in the Tool aim to identify which groups routinely carry out these tasks.
The questions also cover heavy physical and paid labour such as working in quarries
and mines.
Displacement
Displacement refers to large numbers of people moving from their places of origin,
usually as a result of fighting. Displacement can be a one-off, or ongoing event in
people’s lives as whole communities fail to settle. In the Tool, questions attributed
this topic address specific vulnerability arising from such movement.
Distress
Distress to cover concerns about children’s mental wellbeing: their understanding of
their own situation, the support systems in place for children disturbed by events, and
children as a barometer of society.
Education
The questions in the tool focus specifically on vulnerability, aiming to identify which
groups do and do not have access to education and why. It is clear that these
questions overlap with questions about Access to Services, and Gender.
Gender
This set of questions includes both questions that look directly at topics affecting
female children (such as early marriage), but also includes all questions that ask about
both males and females. Because of this, it is a very big group of questions,
overlapping with many if not all of the topics.
HIV
As a topic HIV looks at the understanding and social impact of HIV/AIDS. Specific
groups are targeted, such as adolescents, AIDS orphans, etc to assess vulnerability of
those in danger of carrying, or stigmatised by the virus.
Mines
Landmines and unexploded ordinance (UXO) are a prime area of concern as large
numbers of people move across and return to areas affected by fighting. Mines/UXO
can cause injury and death, but also impact on livelihoods, preventing people
accessing watercourses, collecting firewood, grazing cattle, using roads, etc. The
questions in the Tool aim to assess contamination, coping strategies, and the impact
mines have on daily lives.
Newborns
Babies and very young children are almost universally recognised as vulnerable, and
as a result families and communities are well equipped to protect them. The questions
here aim to establish what services pregnant women have access to, and what support
there is for during and after a birth.
Participation
This set of mostly in-depth questions asks how decisions are made in the community
and who by. They focus on adolescents, potentially marginalised groups such as
disabled children, and the room for change as the groups of people move and return.
Play
If and how children play can be a good indicator of the wellbeing of a community.
These questions aim to establish if children play, and where, if play areas are safe, and
what social groups exist.
Recruitment
There is often some rational choice making around recruitment, and the boundaries
between forced and voluntary recruitment are often blurred. This set of questions
seeks to explore which children within a family are likely to be recruited, the gender
of children from the community who have been recruited by the fighting forces, and
the community’s response. There is some overlap with other topics such as
Abduction and Gender.
Security
These questions aim to assess the impact of the changing state of security on
adolescents, women and younger children. The increase in possession of arms, the
presence of mines, an increase in the number of security personnel may increase the
vulnerability of different groups among the community. This topic overlaps with
Mines, Arms, Sexual Violence and Play.
Separated Children
A separated child is one who is separated from both parents and is not being cared for
by an adult who, by law or custom, is responsible for doing so. The areas of
vulnerability include increased risk of recruitment, sexual exploitation, etc. The
questions specific to separated children, within the tool, overlap with questions about
Child headed households, Child labour, Access to services, etc.
Sexual Violence
This is a broad topic that includes vulnerability to, perceptions of, and, and stigma
attached to those who have been forced into coercive sexual relationships.
Prostitution and sex for survival are also included. The set of questions aims to assess
occurrence, community response, prevention and impact on the individual.
Under-5s
The few questions in this category are about the capacity of parents and the
community to meet the particular needs of very young children. Areas such as
weaning and childcare are covered, in addition to the difficulties faced by female and
child-headed households in meeting their basic needs whilst caring for children of this
age group.
Water
This small group of questions aims to assess which groups are responsible for the
heavy task of collecting of water, and to establish if this task increases their
vulnerability to any form of abuse.
Local Authorities
Local authorities refer to those in a position of power above the community level.
Agencies will need the consent of these people to carry out an assessment at all, and
some questions, particularly about security, population make-up, etc, they are well
placed to answer.
Community Leaders
This grouping refers to Chiefs, Gol leaders, people in a position of power at the
community level. They are well placed to answer questions on many topics, and in
the case of a rapid assessment, they may be amongst the only people you manage to
speak to.
NGO Staff
NGOs may be present in the area, camp or community you are assessing, and having
observed the situation as outsiders may be able to shed light on some key areas such
as access to services or presence of particular groups amongst the population.
Pregnant Women
Pregnant women and newborn babies have particular needs that are easily neglected.
Social support structures around childbirth may be very strong, babies being
universally recognised as vulnerable. Maternal health is another area of concern.
Parents
As a group, parents can answer a large number of questions about children and
children’s welfare, but there are some topics that only parents can shed light on. For
example, the reasons that some children don’t take part in some activities and others
do (household chores, schooling, etc)
Returned Abductees
What problems of reintegration do returned abductees face? How do their
experiences whilst abducted impact on their ability to return to their community?
What are their own perceptions, and the perceptions of the people around them
(stigma)?
Teachers
Where teachers are present, like parents, they can answer a large number of questions
about children and children’s, and there are topics that only they can address.
Teachers may also be able to indicate the state of children’s access to education, the
gender of children who do attend school, their awareness of topics such as HIV and
landmines, etc, when time does not allow children to be asked about these topics.
Separated Children
“Separated Children” are defined by UNHCR as children under 18 years of age who
are separated from both parents or from their previous legal or customary primary
caregiver. ‘Previous’, therefore, relates to before the incident or events that led to their
current situation.
The areas of vulnerability that affect separated children overlap significantly with
unaccompanied minors, and the questions specific to this group, within the tool,
overlap with questions to Carers of Separated Children, UAMs and a Group of
Children.
Disabled Children
This group includes the physically and mentally disabled from birth, children whose
level of dependence may be higher than others’ and who may remain dependent as
adults. In addition, children may become disabled, as a result of acts of aggression,
landmines or unexploded ordinance or other accidents.