CURRICULUM VITAE

Personal Information

Field Details

Name Namukose Agnes

Date of Birth 9th July 1995

Place of Birth Mayuge District

Nationality Ugandan

Marital Status Single

Email [email protected]

Mobile Number +256774361459 / +256702974166

Current Address Kawempe Kampala

Objective

To obtain a full-time position where I can apply my skills and knowledge to

contribute to the growth and success of the organization.

Personal Profile

A dedicated, experienced, and versatile professional with strong teamwork and

communication skills. I am known for my ability to solve problems creatively, work
diligently, and adapt to various challenges.

Education Background

Year Institution Qualification

Bachelor of Business Administration

2016 – 2019 Nkumba University
(Accounting)
 Busoga Secondary Uganda Advanced Certificate of
2013 – 2014
School Education (UACE)

2009 – 2012 Kaluba High School Uganda Certificate of Education (UCE)

Employment History

Job Title Employer Period Responsibilities

Enumerator Uganda May 10 – • Conducted census enumeration in

Bureau of 19, 2024 designated areas.
Statistics
• Participated in training and
community mobilization.

• Identified boundaries and collected

data using tablets.

• Transmitted data daily and reported

progress to the supervisor.

• Prepared end-of-assignment reports

and maintained census materials.

Field Evidence May 2023 – • Collected and evaluated data for

Operation Action July 2023 Safe Water programs.
Monitoring, Uganda
• Participated in training sessions and
Learning, and
enhanced data collection instruments.
Evaluation

• Facilitated information flow while

ensuring adherence to data protocols.

• Maintained positive relations with

stakeholders.
 • Managed field expenditures and
provided feedback to program leaders.

• Prepared and submitted monitoring

reports.

Survey Habitat for March 2023 • Conducted household baseline

Enumerator Humanity – April surveys ensuring data quality.
2023
• Used Kobo Toolbox for data
collection and submission.

• Addressed survey issues promptly

and maintained tool safety

Administrative Bugadde June 2021 Administrative Secretary - Bugadde Sacco

Secretary SACCO – February Cooperative Bank
Cooperative 2023
• Provide administrative support to bank
Bank
executives and managers.

• Manage and schedule appointments for

bank personnel.

• Handle incoming calls and inquiries,

directing them appropriately.

• Assist in preparing and processing bank-

related documents.

• Maintain organized records, files, and

reports for efficient retrieval.

• Coordinate and manage communication

within the bank and with external parties.

• Prepare correspondence and draft

documents for review.

• Assist in arranging meetings,

conferences, and presentations.

• Handle confidential and sensitive

information with discretion.

• Assist in coordinating training sessions

for bank staff.

• Monitor and replenish office supplies and

materials as needed.

• Help maintain a tidy and professional

office environment.

• Collaborate with other departments to

facilitate smooth operations.

• Participate in the planning and execution

of bank events or promotions.

• Contribute to maintaining a high standard

of customer service.
Customer Ultimate Oct 2019- • Address customers’ complaints
Care Officer- Inno May 2021 about service
Uganda Ltd
• Explain house operating rules, such
as betting limits, if customers do not
understand them

• Keep an eye on customers and

employees to ensure compliance with all
gaming and casino rules

• Interact with customers and ensure

that they have a pleasant experience

• Monitor customers for violations of

gaming regulations or casino policies

• Inform their supervisor or a security

employee of any irregularities they observe

• Watch over the slot section and

ensure that players are satisfied with the
games

• Refill machines with tickets or

money when they run out

• Reset cash slot machines after a

payout

• Respond to and resolve customer

complaints

• Give out cards and provide dice or

other equipment to customers

• Determine winners, calculate and

 pay off winning bets, and collect on losing
bets

• Inform players of the rules of the

game

• Keep track of the amount of money

that customers have already bet

Loan Officer Premier June 2018- • Approve loans within specified

Credit July 2019 limits and refer loan applications outside
those limits to management for approval.

• Meet with applicants to obtain

information for loan applications and to
answer questions about the process.

• Analyse applicants' financial status,

credit, and property evaluations to
determine feasibility of granting loans.

• Explain to customers the different

types of loans and credit options that are
available, as well as the terms of those
services.

• Obtain and compile copies of loan

applicants' credit histories, corporate
financial statements, and other financial
information.

• Review and update credit and loan

files.
 • Review loan agreements to ensure
that they are complete and accurate
according to policy.

• Compute payment schedules

Assistant Uganda Jan 2015- • To ensure that Field Sales Agents

Team Leader Telecom Dec 2016 clearly understand their targets and meet
Limited or exceed sales and leads targets

• To keenly monitor the quality of

Field Sales Agent interactions with existing
and prospective clients, and provide
training where necessary to ensure
company standards are being maintained

• To foster a high-sales performance

culture within individual Field Sales Agents

• To mentor, train and guide Field

Sales Agents to consistently deliver quality
customer experiences to existing and
prospective clients, in an ever-changing
field environment

• To manage resource capacity and

recruit Field Sales Agents as and when
required to address business needs

• To hold daily, weekly and monthly

meetings with Field Sales Agents to
 discuss performance, document these
sessions

• To uphold the company brand at all

times, and ensure that all Field Agents do
the same

Publications and Presentations

 2019: Conducted research on "Effective Management of Funds and Financial

Success of Business Organizations" for Micro Finance Foundation.

Additional Skills

 Proficient in MS Word, quick books, MS Excel, MS PowerPoint, MS Access,

EFRIS, and Internet.

 Multilingual with proficiency in English, Luganda, and Lusoga.

 Strong leadership and communication skills.

Language Proficiency

Language Speaking Writing Reading

English Excellent Excellent Excellent

Luganda Excellent Good Excellent

Lusoga Excellent Fair Good

Extra-Curricular Activities

 Teamwork

 Making friends

 Listening to gospel music

 Community involvement

 Traveling

Personal Attributes

 Able to work under minimum supervision

 Committed to fulfilling job responsibilities effectively

References

Name Position Contact Details

Okoth Enumeration Supervisor, Uganda Tel: +256700183251

Joseph Bureau of Statistics Email: [email protected]

Mr. Tigaiza Field Supervisor, Evidence Action Tel: +256781755946

Tomasi Uganda Email: [email protected]

Mr.
Credit Officer, Bugadde SACCO Tel: +256707036236
Lumonko
Microfinance, Mayuge District Email: [email protected]
Geoffrey

Declaration

I, Namukose Agnes, declare that the above information is true to the best of my
knowledge.