Course Title: Strategic Management (2021)

1. a) Define strategic management. Discuss the four key attributes of strategic management

b) Explain the steps involved in strategic management process with a diagram.

c) What is meant by a 'hierarchy of goals? What are the main components of it and why consistency be
achieved among them?

2.a) How has Professor Michael Porter demonstrated the state of competition in an industry? Explain in
light of Porter's Five Forces model of competitive analysis.
b) What does threat of entry mean? Explain the factors affecting the extent of rivalry among the
competing sellers.
c) Explain the factors affecting the bargaining power of buyers and bargaining power of suppliers

3 a)Discuss about the limitations of SWOT analysis in conducting an internal analysis of the firm

b) Describe Value Chain Analysis (VCA) that attempts to understand how 'tourism service creates
customer value by examining the contributions of different activities within the service.

c) What is the value of the "balanced scorecard in recognizing how the interests of a variety of
stakeholders can be interrelated?

4.a) What strategies does a company need to develop to become a cost leader? Or a differentiator?

b) Briefly explain industry life cycle model with a diagram and state some suitable strategies for a firm
that is in the growth stage of industry life-cycle.

5.a) What are the four factors described in Porter's diamond of national advantage? How do the four
factors explain why some industries in a given country are more successful than others?

b) Explain the motivations and the risks associated with international expansion.

c) Explain the two opposing forces cost reduction and adaptation to local markets--that firms must deal
with when they go global.

6.a) What are the main advantages of "contemporary" control systems over "traditional control systems?
What are the main differences between these two systems?

b) Define corporate governance. What external mechanisms are used to ensure corporate governance in
today's world?

c) Briefly describe these three types of boundary-less organizations: barrier-free, modular, and virtual

d) Discuss about integrity-based versus compliance-based approaches to organizational ethics

7. Analyze the following case:

Salary Inequalities at Candid Manufacturing

S. L. Joshi was trying to figure out what to do about a problem salary situation he had in his plant. Joshi
recently took over as president of Candid Manufacturing. The founder and former president, Ashok
Reddy, had been president for 35 years, The company was family owned and located in the eastern
suburban area of Dhaka city. It had approximately 250 employees and was one of the largest employers
in that community. Joshi was a member of the family that owned Candid, but he had never worked for
the company prior to becoming president. He had an MBA and a law degree, plus five years of
management experience with a large manufacturing organization, where he was senior vice president
for human resource before making his move to Candid.

Strategic Management 2020

a)"strategic management consists of the analysis, decisions, and actions on organization undertakes in
order to create and sustain competitive advantages" Explain

b)Discuss about a company's strategy -making hierarchical levels and five example of strategic decision at
each level,

c) Explain the concept of 'stakeholder management Explain stakeholder impact Analysis.

2.a) Why must managers be aware of a firm's external environment?

b) How has Professor Michael Porter demonstrated the state of competition in an industry? Suppose you
have been operating an online dress shop for last seven years How would you evaluate Porter’s Five
Forces for your industry amid corona Pandemic? Explain

C) What is Strategy Group Map.Illustration Strategic Group map for any industry in Bangladesh. explain
the strategic implication of your illustration.

3.a)Consider the strategic issues of a company in Bangladesh and make a SWOT checklist for it What are
the limitations of SWOT analysis?

b) Describe Value Chain Analyses that attempts to understand how a business creates customer value by
examining the contributions of different activities within the business.

c)Summarize the concept of the 'balanced scorecard What are its main advantages"

4.a) Briefly describe the three generic strategies-overall cost leadership, differentiation, and focus,
b)Explain when a low-cost provider strategy works best and when a focused low-cost or focused
differentiation strategy is attractive.

c) Show how emphasis of a firm on strategies, functional areas, value-creating activities, and overall
objectives varies over the course of an industry life cycle.
5.a) What are the four factors described in 'Porter's Diamond of National Advantage? How do the four
Factors explain why some industries in a given country are more successful than others?

b)Develop an understanding of the primary reasons for why companies choose to compete in
international markets.

c) Consider two opposing pressures on the firm in international market 1. to reducing costs and
2.adapting to local markets.
What strategic alternatives can you justify in various combinations of these two type of pressures?

6.a)Discuss how managers can create value for their firms through diversification efforts.

b)Explain the issues that managers must consider in making decisions associated with successful vertical
integration

c) Explain BCG Portfolio model as a technique that helps managers make strategic choice. What is the
strategic implication of BCG Portfolio Matrix.

7. Analyze the following case:

MTV Networks: A Global Brand Goes Local

MTV Networks has become a symbol of globalization. Established in 1981, the United States-based TV
network las been expanding outside of its North American base since 1987 when it opened MTV Lurope.
Now owned by media conglomerate Viacon. MIV Netwoals, which includes Nickelodeon and VIII, the
ansic station for the aging baby boomers, generates move thom § billion in tevetures outside the Punted
States Since 1987, MIV has become the most ubiqndous cable programmer in the world By the late
2000s, the achood reactied some 45 anllion huuraadds, we Bullion of wlach were m 140 coturies outside
of the United States

Strategic management 2022

1 a. Define strategic management with four key attributes.

b. Explain the steps involved in strategic management process with a diagram.

c. What is meant by a "hierarchy of goals"? What are the main components of it and why is consistency
among them matter a lot?

2 a. What is resource-based view? Explain the different types of company resources.

b. Discuss the test/ criteria to satisfy by resource to ensure the sustainable competitive advantage.

c. Describe the business model of Asian Paper Limited using the lens of Value Chain Analysis.

3 a. Being a CEO in a reputed Knitwear Firm, how would you capitalize in your business through
developing functional level strategy? Explain.
b. Describe the 'Valley of Death' and 'Innovation Funnel' concepts. Why does an innovation fail?

c. Explain Blue Ocean Strategy. How is Blue Ocean Strategy different from Red Ocean Strategy?

4 a. What do you mean by corporate level strategy? Why do firms go for diversification strategy?

b. Discuss some of the various means that firms use to go for related and unrelated diversifications.

c. How would Royal Tulip Hotel in Cox's Bazar involve in vertical integration and horizontal integration?
Explain it using diagrams.

5 a. Why do organizations involve in global business?

b. How would an entrepreneur use Diamond model to select a location for international business?

Contrast between strong culture and week culture. Give two relevant examples that demonstrates strong
and weak cultures

Diversity management

Diversity Management 2022

1.a)Define diversity. Discuss the impact of diversity management on business performance.

b. Explain the challenges associated with the diversity in the workforce.

C. Depict Diversity Excellence Model with example.

2.a)Define prejudice. Which of the Big Five personality traits you think correlate the most with
prejudice? Why?
b. What is 'stereotyping". Why do stereotypes persist?
c. Identify and explain five areas in workplace where discrimination usually exists.
d. Discuss two approaches to reduce prejudice and discrimination in the organization.

3.a. Briefly explain Diversity Management Competency Model (DMCM) with a diagram.
b. Identify the key characteristics of following two leadership styles and discuss their roles in managing
diversity in the workplace: i) Engaging leadership style

ii) Affiliative leadership style.

c. Briefly discuss five key leadership competencies that are proposed by Chang and Thorenou (2004) for
successful diversity management.

4.a). What are the strategies to attract and hire diverse job candidates? Discuss.
b. Discuss the components of awareness-based diversity training and skill-based diversity training. Which
one you think most significant in the context of Bangladesh? Why?

Identify key characteristics of an effective diverse work team.

5.a. Briefly discuss the contribution of diversity management to organizational change.

b. Explain the critical components in organizational change process for a successful diversity initiative.

с. How would you create a tactical diversity plan for organizational change? Discuss.

6 a. What is discrimination-and fairness paradigm of understanding diversity? What are the common
characteristics of companies that have used this paradigm successfully?

b. Identify the challenges that dual-career couples (DCCs) face in work-life integration. How can a
manager support DCCs to overcome these challenges?

c. What is telecommuting? How does it help to address diversity and inclusion?

7.a). What are the benefits associated with diversity in the workplace?

b. What is racism'? Why is it difficult to detect?

d. Distinguish between Equal Employment Opportunity (EEO) and Affirmative Action.

d.How does embracing diversity help companies to retain their top talents.

e. What are the key issues that MNCs need to consider in global diversity management?

Labor market 2022

1. a. What is labor market? Discuss the unique features of labor market. "The labor market is composed
of self-contained sub-markets or segments", Justify the statement.

b. What is the main theme of task approach to labor market? Discuss the present condition of
unemployment and foreign employment in Bangladesh according to task approach to labor market

c. Why the labor market of our country is under-formation? What steps should be followed for the
formation of the labor market?

2.a. Define the interlink labor market. Describe the outcomes of the interlink labor market b.What is
surplus value? How does capital accumulation take place in labor market?

c. Clarify the demand for labor use for the "Growth of output" and "Technological factors".
3.a. Discuss Markov models for ascertaining labor supply.

b. Discuss the strategies for managing surpluses and shortages of human resource in the organization.
C.Discus the Delphi technique and Zero based forecasting for determining labor demand.

4/ a. What is labor migration? Discuss the different types of labor mobility. Why labor migration is
important for Bangladesh?

b. Discuss the push factors and pull factors of labor migration.

c. Discuss the behavioral explanation of labor migration in short.

5. a. What are the strategic objectives and activities of ministry of labor and employment? Would you
think that present activities of ministry of labor and employment ensure the current needs of labor
market? Justify your answer.

b. Write short notes on The Department of Inspection for Factories and Establishments (DIFE).

c. How labor court is formed? Discuss the performance labor court for ensuring labor rights in
Bangladesh.

6. a. What are four important areas focused by ILO in Bangladesh? Discuss in short.

b. Discuss in details about the project "ProGRESS" managing by ILO in Bangladesh.

c. Discuss the projects taken by the ILO for improving working conditions of workers in Bangladesh.

7. a. Discuss the socio-economic condition of working class people in Bangladesh.

b. What is the condition of workers in RMG sector of Bangladesh? Discuss in short

c. Why there is poor socio economic condition of our agricultural workers? Give your
suggestions for improving the status of agricultural workers in Bangladesh.

Change management.
Change management 2022

1 (a) Define organizational change. Discuss the different types of organizational change.

(b) How the external and internal forces do influences organizational change? Explain.

(c) "Change is a broader phenomenon; it has four interdependent levels of change in the people" -
Explain this statement.

2.a) Discuss the several approaches that are helpful to deal with individual change.
b) "Human go through a psychological process during change". Explain the process in the light of
( "Kubler-Ross Model".

(c) What are the underlying assumptions built into the behaviorist philosophy, and how do they compare
05 to McGregor's theories?

3 (a) Differentiate between group and team. Why do organization need teams and teamworking?
Explain.

(b) "Rollin and Christine Glaser (1992) have identified five elements that contribute to the level of a
team's effectiveness and ineffectiveness over time" - Explain this statement.

(c) How do individuals affect team dynamics? Explain according to Myers-Briggs Type Indicator (MBTI).

4 (a) Describe the key beliefs and assumptions when you think i) organizations as machines ii)
organizations as political system.

(b) "Lewin examines the driving and resisting forces in any change situation". Explain Lewin three step
model of organizational change in the light of this statement.

(c) Critically discuss the Kotter eight steps model.

5 (a) Critically discuss the Nadler-Tushman congruence model to explain the organizational change
process.

(b) Elaborate the Beckhard and Harris's five steps model to identify and implement organizational
change.

(c) What are the differences between Action Research approach and Appreciative Inquiry approach?
Which one is the best according to your view point? Why?

(a) "Is visionary leadership really an effective tool for organizational change?"- Give your own opinion
after presenting several scholars' points of view for and against visionary leadership.

(b) "Emotional competencies were found to be twice as important as skill-based competencies"-Describe

these competencies required for a leader according to Daniel Goleman.

7 (a) What do you mean by resistance to organizational change? What concerns employees have in
resisting change? Explain.

(b) Discuss covert and overt elements in resistance to change.

(c) Provide some effective guidelines for the managers to handle the resistance to change in
organization.

Change management 2021

1.a) Define organizational change? What are the types of organizational change?
b) How do the external and internal forces influence the organizational change? Explain.

c) "Humans go through a psychological process during change" - Explain this statement.

2.a) Describe Kolb's model of experiential learning with an example.

b) Elaborate the steps of planned behavior change. What are the factors required to manage change. 5

c) What are the underlying assumptions built into the behaviorist philosophy, and how do they compare
to McGregor's theories?

3.a) "Rollin and Christine Glaser (1992) have identified five elements that contribute contributed to the
level team's effectiveness or ineffectiveness over time" Explain this statement.

b) How does an individual affect team dynamics -explain with-reference to -Myers Briggs Type Indicator
(MBTI).

c) Why do we need a team? Explain the different types of the organizational team with examples.

4.a) Critically discuss the Nadler Tushman congruence model to explain the organizational change
process.

b) Elaborate the Beckhard and Harris's five steps model to identify and implement organizational change.

c) What are differences between the Action Research approach and Appreciative Inquiry approach?
Which is the best in your opinion? Why?

5.a) What is organizational structure? What are the significances of organizational structure according to
different scholars.

b) Describe the factors that can affect organizational structure.

c) Explain the different stages of restructuring process in organizations

6. a) Discuss the steps associated with managing culture change in an organization. What are the
guidelines for achieving successful cultural change?

b) What are the differences between dominant culture and sub-culture? Discuss the different levels of
organizational culture.

c) What are the characteristics of mercenary culture and fragmented culture? Explain.
7. a) What are the individual and group issues relating to human resource process during managing
change? Discuss.

b) Describe the role of leaders and professionals during managing change

Change management 2020

1.
A)Define organizational change Describe kolbs model of experimental learning with examples.
b) How the external and internal forces do influences organizational change? Explain.
(c) "Change is a broader phenomenon, it has four interdependent levels of change the people" Explain
this statement

02. (a) What do you mean by matrix team and change team?

(b) How do individuals effect team dynamics Explain according to Myers Briggs Type
Indicator (MIST)

( c) How to improve team effectiveness? Discuss according to Rollen and Glaser

03. (a) List eight organizational metaphors identified by Morgan

b) "Driving forces must outweigh resisting forces if the change is to happen. Explain

Lewin's model according to this statement.

(c) "Kotter's model addresses some the power issues in making change happen" explain

d) "Wilham Bridges suggested learning from Moses to manage people during the neutral zone explain.

04. (a) "Is visionary leadership really an effective tool for organizational change". Give your own opinion
after presenting several scholars' points of view for and against visionary leadership

b. "Imotional competencies were found to be twice as important as skill-based competencies describe

these competencies required for a leader according to Daniel Goleman

5 (a) What is organizational structure? What is the significance of organizational structure according to
different scholars

b) describe the factors that can affect organization structure

(c) Explain the different stages of the restructuring process in organizations

06. (a) Define organizational culture, sub-culture and dominant culture

(b) Explain the different levels of organizational culture with examples

(c) Describe the types of culture according to Goffee and Jones
d) the steps for managing cultural change in an organization

07. (a) "Block (2000) offers a useful way of describing the three types of role that a consultant can have
when dealing with a client". Explain in regard to IT based change

(b) explain the information facts of lite that are stated by Davenport

(c) Describe the guidelines offered by Carr for IT investment strategy

Business Ethics:2021

1.a. What is business ethics? "Ethics has no place in business."-Discuss the statement.

b. What is the utilitarian approach to moral decision-making? Narrate the problems associated with the
3 utilitarianism.

c. River blindness is a debilitating disease that has afflicted about 18 million impoverished people living
in the 7 banks of rivers of Africa and Latin America. The WHO estimated that the disease had blinded
2,70,000 people and left another 5,00,000 with impaired vision. Scientists of Merck Inc., a U.S. drug
company, discovered the medicine- Mectizan, to deal with the issue. It cost Merck well over $100 million
to develop Mectizan. As affected people, who were at risk for the disease, cannot afford to buy the drug.
Merck officials pleaded with WHO and others asking to come forward to buy the drug to protect the 100
million people. None responded to the company's pleas. When it finally became clear no one would buy
the drug. the company decided to give Mectizan away for free to victims of the disease.

In your judgment, did the officials of Merck have a moral obligation to spend the money needed to
develop the drug for river blindness? Can you state the general moral standard or standards on which
you base your judgment?

2.a. Why is a perfectly competitive market said Ito be so desirable from an ethical point of view?

b. What is a monopoly market, and how does it violate the principles of justice, utility and right?

c. Can we do anything to remedy the ethical shortcomings of monopolies and oligopolies? Clarify the
question 6 from three main views on oligopoly power.

3.a. Clarify the concepts social ecology, ecofeminism and the last man argument of ecological ethics.

b. Do you agree with the claim that future generations have no right?

c. Why do companies ignore their operations impact on the natural environment?

d. Compare and contrast between private cost and social cost.

4.a. Give a pen picture of the market approach to consumer protection.

b. Explain the four main moral duties under the contract view of business firm's duties to consumers.

c. What specific responsibilities does the duty to exercise due care, impose on the producer regarding
design. 5 production and marketing of a product?

5.a. Define the term "CSR". Identify a few internal and external CSR activities of a bank company.

b. What do you understand by the term 'corporate governance"? Briefly salient features of agency
theory and stewardship theory of corporate governance.

c. How do CSR efforts add to company's brand image in the public mind? Explain though the lens of
Hindustan Unilever Limited's (HUL) CSR program like Shakti. Lifebuoy Swasthya Chetna and Watershed
management.

6 a. Provide a sample CSR reporting framework of a leading retail company following Global Reporting 5
Initiative.

b. Demonstrate the corporate responsibility index model of 'Business in the Community (BITC).

c. Showcase various CSR practices of three countries from three different continents.

7 a. What is an ethical dilemma? Exhibit the structure of the ethical dilemma.

b. Discuss the source of ethical problems.

c. List any four codes of personal ethics for employees

d. Narrate the components of a sound ethical program.