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Ehtasham's Oral Commnunication Assignment

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9 views

Ehtasham's Oral Commnunication Assignment

Uploaded by

a.cleaners7
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Importance and nature of communication:

1) Communication:
Communication is the process by which information, ideas,
thoughts, and feelings are exchanged between individuals or groups.

Key Elements:
● Sender: The person or entity originating the message.
● Message: The content being communicated.
● Medium: The method or channel used to convey the message (e.g.,
speech, writing, electronic media).
● Receiver: The person or group receiving the message.
● Feedback: The response from the receiver back to the sender,
indicating whether the message was understood.

b) Nature of Communication:

1) Types of Communication:
(i) Verbal Communication:
Communication using spoken or written words to convey messages,
ideas, or emotions.

● Spoken Communication: This type of communication involves the


use of spoken words to convey messages. This includes
face-to-face conversations, speeches, phone calls, and video
conferencing, allowing for immediate feedback and clarification.
● Written Communication: This type of communication involves the
transmission of messages through written symbols, either in print
or digital formats. This includes emails, letters, reports, texts, and
memos, providing a permanent record of the information
exchanged.

(ii) Non-verbal Communication:


Communication through gestures, facial expressions, body language,
and other forms of expression without using words.

● Body Language: This type of communication involves the use of


physical behaviour, expressions, and mannerisms to communicate
non-verbally. This includes posture, gestures, and eye contact,
which can reinforce or contradict verbal messages and help
interpret emotions and intentions.
● Facial Expressions: This type of communication involves
movements of the facial muscles that convey emotions and
reactions. These include smiles, frowns, and raised eyebrows,
which are often universal across different cultures.
● Paralanguage: This type of communication involves the
non-lexical components of spoken language, such as tone, pitch,
loudness, intonation, and pace of voice. Paralanguage affects how a
message is perceived and can express emotions like sarcasm,
enthusiasm, or doubt.

(iii) Visual Communication:


Communication using visual elements such as charts, graphs, diagrams,
images, symbols, and colors to convey information and messages.

● Charts and Graphs: This type of communication involves tools


used to present data and information visually. These include bar
charts, pie charts, line graphs, histograms, and scatter plots, which
help in summarizing data, showing trends, and comparing different
data sets effectively.
● Symbols and Icons: This type of communication involves visual
elements that represent ideas, concepts, or objects. Universal
symbols, such as traffic signs, and icons used in digital interfaces
facilitate quick communication and can overcome language
barriers.

2) Modes of Communication:

● Interpersonal Communication: Direct, face-to-face


communication between individuals, involving verbal and
non-verbal cues to exchange information, emotions, and establish
relationships.
● Group Communication: Interaction within a group of people,
typically involving more than two individuals. This includes
meetings, team discussions, and collaborative decision-making
processes.
● Mass Communication: The dissemination of information to a large
audience through mass media channels such as television, radio,
newspapers, and internet platforms. It involves one-to-many
communication where the sender (e.g., media organization) reaches
a diverse and often anonymous audience.
● Digital Communication: The use of digital platforms and
technologies to transmit information, including social media,
emails, instant messaging, and video conferencing. Digital
communication enables instant and global connectivity,
facilitating real-time interactions and information sharing.

c) Importance of Communication:

(i) Personal Level:

● Building Relationships: Effective communication that fosters


strong personal connections by sharing experiences and building
trust.
● Expressing Emotions and Needs: Articulating feelings, thoughts,
and needs clearly to reduce misunderstandings and conflicts in
personal relationships.
● Problem-Solving and Decision-Making: Using communication to
discuss issues, explore solutions, and make informed decisions in
personal contexts.

(ii) Professional Level:

● Facilitating Teamwork and Collaboration: Communication skills


crucial for effective teamwork, sharing ideas, and achieving
common objectives in professional settings.
● Ensuring Effective Management and Leadership: Clear
communication from leaders to motivate and guide teams toward
organizational goals.
● Enhancing Productivity and Efficiency: Clear instructions and
feedback that streamline processes and improve work quality.
● Conflict Resolution and Negotiation: Using communication to
resolve conflicts and negotiate agreements by understanding
different viewpoints.

(iii) Societal Level:

● Promoting Cultural Exchange and Understanding:


Communication that facilitates the sharing of cultural values and
traditions, promoting harmony and respect across diverse
communities.
● Supporting Social and Community Development: Effective
communication plays a pivotal role in community organizing,
advocacy, and driving social change.
● Influencing Public Opinion and Policy Making: Media and public
discourse shape public opinions and influence policies and
decisions that affect society.

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