UNIVERSITY COLLEGE OF ENGINEERING

(A Constituent College of Anna University, Chennai)

RAMANATHAPURAM -623513
Department of Computer Science and Engineering

RECORD NOTE BOOK

Name : …………………………………………………………….

Branch & Year : ………………………………………………………..

Subject
Code : ………….……………………………………………
&Name

Register No
:…………...………………………………………………………
 UNIVERSITY COLLEGE OF ENGINEERING
(A Constituent College of Anna University, Chennai)

RAMANATHAPURAM -623513
Department of Computer Science and Engineering

BONAFIDE CERTIFICATE

Name: ………………………………………………………… Class: …………………………

Register No.

Certified that this is a bonafide record of work done by the above

student in the
………………………………………………………… during the
year ……………...............

Signature of Lab – in – Charge Signature of HOD

Submitted for the practical examination held on ……………….

Internal Examiner External Examiner

 INDEX
Page
S.No Date Name of the Experiment Signature
Number
 TICKET DATA EXACTOR BOT

Abstract:

The Ticket Data Extractor BOT is a sophisticated automation tool designed to streamline
the extraction and analysis of ticket-related data from various sources such as email attachments,
PDF files, or online databases. By utilizing advanced algorithms and machine learning
techniques, this BOT efficiently identifies, extracts, and organizes relevant ticket information
such as ticket numbers, dates, statuses, and associated user data. The BOT minimizes human
error, reduces manual data entry, and accelerates data processing, making it an essential tool for
industries like customer support, event management, and transportation. Its adaptability allows it
to handle large volumes of ticket data, ensuring consistency and accuracy in reporting, thereby
improving operational efficiency and decision-making processes.

Introduction:

In today's fast-paced business environments, handling and processing ticket data manually can be
time-consuming and prone to errors. This is particularly challenging in industries that deal with
high volumes of customer inquiries, support tickets, and event-related information. The Ticket
Data Extractor BOT aims to solve these challenges by automating the data extraction process. It
uses optical character recognition (OCR), natural language processing (NLP), and machine
learning techniques to parse structured and unstructured data from various formats and systems.
The BOT can process ticket data from diverse sources, ensuring that businesses can seamlessly
manage and analyze large datasets for improved decision-making. Whether it's extracting support
ticket details for customer service teams, event registrations for event management, or transport
tickets for travel industries, the BOT brings efficiency, scalability, and accuracy to the data
extraction process.

1
Methodology

The methodology behind the Ticket Data Extractor BOT involves a multi-step approach,
leveraging state-of-the-art technologies such as Optical Character Recognition (OCR), Natural
Language Processing (NLP), machine learning algorithms, and automation frameworks. The
core processes of the BOT are as follows:

1. Data Collection: The BOT begins by collecting raw ticket data from various input
sources, such as email attachments, online databases, PDF documents, or even web
scraping from ticketing platforms. The ability to handle different formats ensures that the
BOT can be integrated with multiple data systems and sources.

2. Preprocessing and Data Cleaning: Raw data often contains noise or irrelevant
information. Preprocessing includes text normalization, removing extraneous elements
(e.g., headers, footers, or images), and ensuring that the data is in a readable format for
further extraction.

3. Optical Character Recognition (OCR): For tickets stored in scanned images or PDFs,
the BOT applies OCR technology to convert the images into machine-readable text. OCR
helps identify the key elements of a ticket, such as ticket numbers, dates, and customer
information.

4. Natural Language Processing (NLP): Using NLP techniques, the BOT processes the
text and extracts meaningful data by identifying patterns and keywords. NLP is employed
to understand and interpret context, enabling the BOT to distinguish between different
types of tickets, statuses, priorities, and other relevant attributes.

2
5. Data Extraction and Structuring: After processing the text data, the BOT uses
predefined templates, rule-based parsing, or machine learning models to extract
structured information such as ticket numbers, dates, user IDs, descriptions, issue types,
and resolutions. This extracted data is organized into a standardized format, such as CSV,
JSON, or SQL database, making it easy for further analysis or integration into other
systems.

6. Machine Learning and Pattern Recognition: To improve extraction accuracy and adapt
to different ticketing formats, machine learning algorithms (e.g., decision trees, neural
networks) are employed. These models are trained on historical ticket data, learning how
to detect new patterns, handle ambiguous entries, and refine extraction methods over
time.

Data Verification and Quality Assurance: The extracted data undergoes a quality
assurance process to ensure accuracy and completeness. This step involves comparing the
BOT's output against a sample set of manually verified tickets, identifying any
inconsistencies, and refining the extraction models.

7. Integration and Reporting: Finally, the BOT integrates the extracted data into the
business's existing systems, such as CRM or ERP platforms. The BOT also generates
actionable reports or visualizations, enabling stakeholders to make informed decisions
based on real-time ticket data insights.

3
Objects of the Ticket Data Extractor BOT

The objects in the context of the Ticket Data Extractor BOT refer to the key components and
functionalities the system interacts with and processes. These objects are integral to the overall
architecture and design of the BOT, ensuring it performs its task of ticket data extraction
effectively. Below is an overview of the main objects:

1. Ticket Data:
This is the core object that represents the raw ticket information the BOT processes. It
can exist in different formats such as:
o Text data (e.g., email content, support ticket logs)
o Images (e.g., scanned tickets, images of event passes)
o PDFs (e.g., digital tickets or invoices)
o Web Data (e.g., HTML code from ticketing websites)

2. Data Source:
The BOT interacts with various data sources from which it pulls ticket data. These
include:
o Email Attachments: Tickets attached to email conversations.
o Online Databases: Ticket data stored in databases, such as customer support
systems or event management platforms.
o Document Files: PDFs, scanned images, or other document formats containing
ticket data.
o Web Scraping: Extracting ticket data from web pages or ticketing systems.

3. OCR Engine:
The Optical Character Recognition (OCR) engine is responsible for converting text
from images or scanned documents into machine-readable text. This object plays a

4
 crucial role in recognizing and extracting ticket data from non-text-based formats like
PDF or image files.

Preprocessing Pipeline:
The Preprocessing Pipeline is an object that ensures the raw ticket data is cleaned and
prepared for further processing. It includes steps like:

o Removing unnecessary elements (e.g., page numbers, headers)

o Text normalization (e.g., converting all text to lowercase, removing special
characters)
o Structuring data for easier extraction

4. Natural Language Processing (NLP) Engine:

The NLP Engine is responsible for understanding and processing the textual data
extracted from tickets. It identifies key elements, such as:
o Ticket number
o Issue description
o Status (open/closed/pending)
o Dates (issue date, resolution date)
o Customer or user information

5. Extraction Templates or Rules:

These are predefined templates or rule-based systems that help the BOT to recognize and
extract specific pieces of data from the text. This object can include regular expressions,
pattern-matching algorithms, or machine learning models that define how the ticket data
should be parsed and structured.

5
6. Machine Learning Models:
The Machine Learning Models are used to improve the accuracy of the BOT over time.
These models are trained on large datasets of tickets to learn how to:
o Identify patterns in ticket data.
o Classify tickets based on categories (e.g., type of issue, priority).
o Extract unstructured data effectively.
o Handle different ticket formats or layouts dynamically.

7. Data Output Object:

The Data Output Object stores and organizes the final extracted and structured ticket
data. This data can be presented in various formats, such as:
o CSV (for simple tabular data)
o JSON (for flexible and hierarchical data)
o SQL/NoSQL databases (for integration into existing systems)
8. Error Handling and Validation Object:
The Error Handling Object manages the validation and verification of extracted data,
flagging any discrepancies or inconsistencies. It is essential for ensuring the accuracy of
the extraction process. This object can perform checks like:
o Verifying if all expected fields are present (ticket number, customer info).
o Identifying any anomalies in the extracted data (e.g., missing information or
mismatched dates).

9. User Interface (UI):

The User Interface (UI) allows users to interact with the BOT. This could include a
dashboard for monitoring the BOT's performance, providing input for ticket extraction, or
reviewing the results of the extracted data. The UI allows users to configure settings,
update templates or rules, and visualize ticket data in reports or graphs.

6
 10. Integration Interfaces:
Integration Interfaces are objects that enable the BOT to communicate with other
systems, such as:
o CRM systems (Customer Relationship Management)
o ERP systems (Enterprise Resource Planning)
o Helpdesk platforms (e.g., Zendesk, Freshdesk)
o Event management systems These interfaces help transfer the extracted ticket
data into the appropriate platform for further processing or reporting.

Model Evaluation for the Ticket Data Extractor BOT

Model evaluation is a critical step in assessing the performance and effectiveness of the machine
learning models used within the Ticket Data Extractor BOT. Since the BOT involves data
extraction from diverse sources, including text, images, and documents, evaluating the models
ensures that they meet the required standards of accuracy, efficiency, and adaptability.

The evaluation of models in this context typically involves several key steps, metrics, and
techniques to measure their success in extracting and processing ticket data effectively. Here are
the main components involved in evaluating the models for the Ticket Data Extractor BOT:

Accuracy and Precision

• Accuracy: This is the fundamental metric that measures the overall correctness of the
extracted ticket data. Accuracy is calculated by dividing the number of correctly
extracted pieces of data by the total number of data points.

7
 Accuracy=Correctly Extracted DataTotal Data Points\text{Accuracy} =
\frac{\text{Correctly Extracted Data}}{\text{Total Data
Points}}Accuracy=Total Data PointsCorrectly Extracted Data

• Precision: Precision measures the proportion of relevant data points that are correctly
identified by the model out of all the data points it identified as relevant. This is
important when the BOT is extracting key ticket attributes (like ticket numbers or issue
types), ensuring that the extracted information is accurate.

Precision=True PositivesTrue Positives + False Positives\text{Precision} =

\frac{\text{True Positives}}{\text{True Positives + False
Positives}}Precision=True Positives + False PositivesTrue Positives

• Recall: Recall, also known as sensitivity, measures how well the model retrieves all the
relevant ticket data points from the source.

Recall=True PositivesTrue Positives + False Negatives\text{Recall} = \frac{\text{True

Positives}}{\text{True Positives + False
Negatives}}Recall=True Positives + False NegativesTrue Positives

• F1-Score: F1-score is the harmonic mean of precision and recall. It is useful for
balancing the trade-off between precision and recall, especially in cases where false
positives and false negatives both matter.

F1-Score=2×Precision×RecallPrecision + Recall\text{F1-Score} = 2 \times

\frac{\text{Precision} \times \text{Recall}}{\text{Precision + Recall}}F1-
Score=2×Precision + RecallPrecision×Recall

Data Extraction Accuracy (Specificity for Fields)

• Field-specific Accuracy: The BOT needs to accurately extract specific fields from
tickets, such as ticket numbers, issue descriptions, dates, and statuses. Evaluating the

8
 accuracy of these individual fields helps assess how well the model handles the variety
and complexity of ticket data.

For example:

o Ticket Number Extraction: Measures how accurately the BOT extracts ticket
numbers from diverse ticket formats.
o Date Extraction: Evaluates the accuracy of date-related data extraction,
considering different date formats across various sources (e.g., "MM/DD/YYYY"
vs. "DD/MM/YYYY").

These field-specific evaluations can be done using techniques like Entity Recognition
and Pattern Matching.

Error Analysis and Handling

• Error Rate: The error rate represents the frequency of incorrect data extraction or missed
fields. A high error rate signals that the model may need refinement or more training data
to improve its understanding of ticket structures.
o False Positives (FP): Instances where irrelevant data is incorrectly identified as
part of a ticket.
o False Negatives (FN): Instances where relevant data is missed by the BOT.
• Manual Review and Feedback: The BOT can include an error-handling mechanism,
where any errors or anomalies are flagged for manual review, ensuring a continuous
feedback loop for improving the models.

Cross-validation and Training Data Evaluation

• Cross-validation: Cross-validation is an essential technique for evaluating the

generalization ability of machine learning models. The dataset is split into multiple

9
 subsets (folds), with each fold used for both training and testing. This helps ensure that
the model doesn't overfit to a specific set of data and can perform well across different
ticket datasets.
• Training Data Quality: Evaluating the quality and diversity of the training dataset is
essential to ensuring that the model can handle various ticket formats, languages, and
data inconsistencies. The more varied and comprehensive the training data, the more
robust the model will be.

5. Speed and Efficiency

• Processing Time: One of the key factors for the BOT's effectiveness is how quickly it
can extract and process ticket data. Latency and processing time for each ticket extraction
task are critical metrics for performance evaluation.
o Time per Document: The amount of time it takes for the BOT to extract data
from each ticket (be it a PDF, email, or web page).
o Throughput: The number of tickets processed within a given time frame (e.g.,
tickets per second or minute).

Adaptability and Scalability

• Scalability Testing: The BOT should be evaluated on its ability to handle large datasets
and scale to different ticket volumes. It should efficiently process thousands or even
millions of tickets without significant performance degradation.
• Adaptability: The ability of the model to adapt to new, unseen ticket formats or layouts
is also crucial. The model should be able to maintain a high level of performance even
when it encounters tickets that deviate from typical formats.

10
User and Stakeholder Feedback

User Satisfaction: Since the BOT is designed to help end-users (e.g., customer service agents,
event managers), evaluating user satisfaction with the extracted data is important. The accuracy,
relevance, and usability of the extracted data are key factors for ensuring the BOT meets user
needs.

• Report Generation: Evaluating how well the extracted data is integrated into reports or
dashboards is important. The BOT should be able to generate actionable insights or
detailed summaries based on the ticket data it processes.

A/B Testing

• A/B Testing: A/B testing can be used to compare different versions of the model.
Different algorithms, preprocessing techniques, or architectures can be tested to
determine which performs best under various conditions.
o For example, you could compare the performance of different NLP models (e.g.,
BERT vs. traditional methods) to evaluate which one offers better ticket data
extraction accuracy.

Existing Work on Ticket Data Extraction

The concept of automating ticket data extraction is not new, and several advancements have been
made in this area across different industries. Many existing systems and research have explored
various methods and technologies to extract, process, and analyze ticket-related data, often
leveraging machine learning, natural language processing (NLP), and optical character
recognition (OCR). Below is an overview of the existing work in the field, categorized into key
areas of focus:

11
1. Customer Support Systems

Many customer support platforms, like Zendesk, Freshdesk, and ServiceNow, have integrated
ticket management systems that automatically extract, classify, and route tickets based on the
content or metadata of incoming support requests.

• Ticket Classification and Prioritization:

Many systems use machine learning algorithms (e.g., decision trees, random forests, or
deep learning models) to classify incoming support tickets by category (e.g., billing,
technical issue, inquiry) and prioritize them based on severity or urgency. Research has
shown the effectiveness of text classification models using algorithms like Naive Bayes
and Support Vector Machines (SVM) for ticket categorization .
• Sentiment Analysis:
Sentiment analysis is commonly used to gauge the tone of a support ticket (positive,
negative, or neutral). This can assist in prioritizing tickets, particularly in customer
service environments where urgent, high-priority requests must be handled promptly.
NLP techniques like BERT (Bidirectional Encoder Representations from
Transformers) or LSTM (Long Short-Term Memory) networks are popular choices
for this task .
• Automated Ticket Routing:
Many systems now incorporate automated workflows that route tickets to appropriate
teams based on ticket content and previous data. These workflows rely heavily on NLP
models to extract key information, such as customer issue descriptions, relevant
keywords, or even historical data about similar tickets, to determine the correct team for
resolution .

12
Event Ticketing Systems

In the domain of event ticketing, data extraction models have been developed to automate the
processing of digital and physical event tickets. These tickets contain structured and unstructured
data, including event details, attendee information, and barcodes.

• OCR for Ticket Scanning:

The use of Optical Character Recognition (OCR) has been prevalent for extracting
data from images of scanned or photographed tickets. OCR tools like Tesseract and
Google Vision API are widely used for recognizing and extracting textual data from
images of tickets, such as QR codes, barcodes, and printed text. Recent developments in
OCR technologies have improved accuracy in handling skewed, noisy, and low-
resolution images .
• Automated Ticket Validation:
Several automated systems have been developed to scan and validate event tickets at
venues. These systems use both barcode/QR code scanning technologies and OCR to
verify ticket authenticity and attendance, reducing the manual effort required in event
check-ins.

3. Transportation and Travel Tickets

In the travel and transportation sectors, automated ticket extraction systems are being deployed
to process train, flight, and bus tickets. These systems handle various types of tickets, including
paper-based, digital, and QR-code tickets.

• Document Parsing for Travel Tickets:

Document parsing technologies are widely used to extract data from flight tickets, train
schedules, or bus tickets. These systems use rule-based parsing, along with machine
learning models to identify key fields such as passenger names, travel dates, origin and
destination, and ticket prices. Popular document parsing tools like Apache Tika and
Textract have been employed in this space .

13
 • Data Standardization and Integration:
Many travel companies use data standardization models to convert ticket information into
a consistent format across different types of transportation systems. This enables
seamless integration with other business systems like booking platforms, CRM, and
customer databases.

4. General Ticket Data Extraction using NLP and ML

General-purpose ticket data extraction, which involves extracting ticket-related information from
unstructured text (such as emails or chat logs), has been an area of intense research.

• Named Entity Recognition (NER):

Named Entity Recognition (NER) is a common technique used in ticket data extraction to
identify important entities such as ticket IDs, customer names, dates, and locations.
Several state-of-the-art NLP models, like spaCy, BERT, and RoBERTa, have been used
to improve the accuracy of NER in ticket-related tasks. These models can extract entities
with a higher degree of accuracy, even in noisy or ambiguous contexts .
• Semantic Parsing for Structured Data:
Several approaches focus on transforming unstructured text into structured data by using
semantic parsing techniques. These methods use deep learning models to understand the
intent behind the text and map it into a predefined set of fields, making it easier to extract
specific ticket-related information (e.g., issue description, user ID, ticket status).

Hybrid Models and Deep Learning

Recent advancements in hybrid models and deep learning have enabled more accurate and
scalable ticket data extraction across a variety of industries. These models often combine
multiple techniques, including:

14
 • Convolutional Neural Networks (CNNs) and Recurrent Neural Networks (RNNs)
for image-based ticket data extraction (e.g., scanned tickets or screenshots).
• Transformer-based Models (e.g., BERT) for text-based extraction tasks, improving
performance in extracting complex ticket data and understanding context.
• End-to-End Models: Several systems now integrate end-to-end learning pipelines that
involve training models directly on raw ticket data without extensive manual feature
engineering. This allows the models to learn representations of ticket content, facilitating
automatic extraction and classification with minimal human intervention .

6. Challenges and Limitations

While there has been significant progress in ticket data extraction, several challenges remain:

• Data Quality: Low-quality, noisy, or unstructured ticket data can significantly impact
extraction accuracy.
• Diverse Formats: Tickets come in various formats, including PDFs, images, and HTML,
which require specialized extraction methods.
• Multilingual Data: Many systems struggle to handle ticket data in multiple languages,
especially when dealing with international customers.
• Contextual Understanding: Accurately interpreting the context of a ticket (e.g.,
urgency, priority) remains a challenge, as some tickets contain ambiguous or
insufficiently detailed information.

15
FLOW CHAT:

16
Input Collection

• Step 1.1: Collect data from the ticketing system (could be through API, web scraping, or
manual entry).
• Step 1.2: Filter ticket data (ticket ID, event information, etc.).

2. Data Preprocessing

• Step 2.1: Clean the data (remove duplicates, fix formatting).

• Step 2.2: Parse the data into a structured format (e.g., JSON, CSV).

3. Exacta Calculation/Prediction

• Step 3.1: Calculate potential exacta combinations (betting context or ranking context).
• Step 3.2: Apply prediction algorithms or formulas (e.g., historical performance, ranking).
• Step 3.3: Filter out invalid combinations (if needed).

4. Data Validation

• Step 4.1: Cross-check data against external sources (e.g., validate with event or ticket
databases).
• Step 4.2: Ensure data consistency and accuracy.

5. Bot Action

• Step 5.1: If the bot is for betting:

o Place bets based on exacta predictions.
o Notify users (e.g., send confirmation of bets placed).
• Step 5.2: If the bot is for data tracking:
o Record data for future reference (e.g., results tracking, trend analysis).
o Generate reports or dashboards (summary of exacta predictions, wins, etc.).

6. Feedback Loop

• Step 6.1: Review the results of the exacta predictions (win/loss).

17
 • Step 6.2: Adjust the bot’s predictions based on performance (use machine learning,
historical data analysis, etc.).

7. Output/Notification

• Step 7.1: Send the results back to the user (via email, app, or API).
• Step 7.2: Provide data or betting history (for analysis).

8. End of Process

• Step 8.1: End session or repeat the cycle.

Ticket Data

This is the raw data the bot will use, typically provided by ticketing systems or event organizers.
Key components include:

• Ticket ID: Unique identifier for each ticket.

• Event Information:
o Event Name
o Event Date/Time
o Venue (Location)
• Price Data:
o Ticket Price
o Discounted Price (if applicable)
• Availability:
o Number of tickets available
o Ticket categories (VIP, General Admission, etc.)
• Customer Data (optional):
o Customer Name/Email (for validation purposes, not always needed for prediction)

18
. Exacta Prediction Data

If the bot is used for predicting exacta combinations (a betting term), the data needed might
include:

• Past Event Performance:

o Results of past events (who won, who finished second, etc.)
o Historical odds or rankings
• Ranking Information (for predictions):
o Player or participant rankings (in the context of horse racing, sports betting, or
any ranked competition)
• Betting Odds:
o Odds for each combination of winners (first, second, etc.)
• Algorithm Parameters (for prediction logic):
o Machine learning models, if used
o Statistical parameters (win ratios, performance trends)

3. Ticket Data Source

Where will the ticket data come from?

• Ticketing Platforms:
o APIs (Eventbrite, Ticketmaster, etc.)
o Web scraping (for non-API platforms)
o CSV/Excel imports
• External Data (for Exacta Betting):
o Public event data
o Historical betting results

4. Data Preprocessing

Once the data is collected, it needs to be cleaned and formatted for the bot’s logic to work:

• Data Cleaning:

19
 o Remove duplicate tickets or events.
o Correct any formatting issues (e.g., ticket prices, dates).
• Data Parsing:
o Convert raw data into usable formats like JSON or CSV.
o Handle missing or incomplete data (e.g., empty ticket fields).

5. Exacta Calculations / Predictions

The bot will use the following data to make predictions:

• Past Results (Historical Data):

o For betting bots: data on past race results, event outcomes, etc.
• Real-time Rankings:
o Current rankings of participants in the event.
o Current odds for various outcomes.

6. Validation Data

The bot needs to validate its predictions or ticket data with:

• External APIs:
o Event verification (is the event still scheduled?).
o Validation of ticket pricing and availability from the original ticketing platform.

7. Bot Action / Output Data

Once predictions are made, data for bot actions or results will include:

• Betting Data (if it's a betting bot):

o Amount bet.
o Winning or losing bet outcome.
• Result Notification:
o Whether the prediction was correct.
o Summary of exacta combination predictions (1st place, 2nd place, etc.).

20
Example of Ticket Data (Structured Format):

json
Copy code
{
"ticket_id": "12345",
"event_name": "Concert XYZ",
"event_date": "2024-12-15T20:00:00",
"venue": "XYZ Arena",
"ticket_price": 50.00,
"availability": 200,
"ticket_category": "VIP"
}

Example of Exacta Prediction Data:

json
Copy code
{
"prediction_id": "67890",
"event_name": "Horse Race 101",
"predictions": [
{
"place": 1,
"participant": "Horse A",
"odds": 3.5
},
{
"place": 2,
"participant": "Horse B",

21
 "odds": 5.2
}
],
"predicted_exacta": "Horse A to win, Horse B to finish second"
}

Data Flow Example:

1. Ticket Data Input -> Data Preprocessing -> Exacta Prediction (if applicable)
2. Prediction Data (if betting is involved) -> Bet placement -> Result Notification

CODEING:

import json

import random

import pandas as pd

# Simulate ticket data (In reality, you would fetch this data from an API or database)

ticket_data = [

{"ticket_id": "001", "event_name": "Concert XYZ", "event_date": "2024-12-15T20:00:00",

"venue": "XYZ Arena", "ticket_price": 50.00, "availability": 200, "category": "VIP"},

{"ticket_id": "002", "event_name": "Concert ABC", "event_date": "2024-12-20T20:00:00",

"venue": "ABC Arena", "ticket_price": 35.00, "availability": 150, "category": "General
Admission"},

22
 {"ticket_id": "003", "event_name": "Horse Race 101", "event_date": "2024-12-05T16:00:00",
"venue": "Race Track 1", "ticket_price": 75.00, "availability": 300, "category": "VIP"}

# Function to preprocess ticket data (cleaning, formatting)

def preprocess_ticket_data(ticket_data):

# Convert to pandas dataframe for easier handling (this simulates what you might do with real
data)

df = pd.DataFrame(ticket_data)

# Cleaning (e.g., ensuring ticket price is numeric)

df['ticket_price'] = pd.to_numeric(df['ticket_price'], errors='coerce')

return df

# Function to simulate exacta predictions (just a simplified version)

def predict_exacta(event_name):

# Simulate some participants (could be horses, players, etc.) and their odds

participants = [

{"name": "Horse A", "odds": random.uniform(1.5, 5.0)}, # Random odds for example

{"name": "Horse B", "odds": random.uniform(1.5, 5.0)},

{"name": "Horse C", "odds": random.uniform(1.5, 5.0)},

{"name": "Horse D", "odds": random.uniform(1.5, 5.0)}

23
 # Sort participants by odds (lower odds = more likely to win)

participants.sort(key=lambda x: x["odds"])

# Return top two as the exacta prediction

exacta_prediction = {

"event": event_name,

"prediction": {

"1st": participants[0],

"2nd": participants[1]

return exacta_prediction

# Function to notify the user (simulate sending results)

def notify_user(prediction):

print(f"Exacta Prediction for {prediction['event']}:")

print(f"1st Place: {prediction['prediction']['1st']['name']} with odds

{prediction['prediction']['1st']['odds']}")

print(f"2nd Place: {prediction['prediction']['2nd']['name']} with odds

{prediction['prediction']['2nd']['odds']}")

print("\n--- Prediction Sent ---")

# Main flow

24
def main():

# Step 1: Preprocess ticket data

df = preprocess_ticket_data(ticket_data)

print("Ticket Data Preprocessed:\n", df)

# Step 2: Generate Exacta Prediction

event_name = "Horse Race 101" # Example event

prediction = predict_exacta(event_name)

# Step 3: Notify the user

notify_user(prediction)

# Optionally, save results to a file (CSV, JSON, etc.)

with open('exacta_prediction.json', 'w') as f:

json.dump(prediction, f, indent=4)

if __name__ == "__main__":

main()

25
OUTPUT:

26
27
28
CONCLUSION:

The Ticket Data Exacta Bot project provides a structured approach to automating ticket data
management and making predictions for exacta betting (or ranking-based predictions). Here's a
summary of the key components and steps we covered:

1. Ticket Data Collection & Preprocessing:

o Simulated ticket data was used as input, representing ticket details such as event
names, ticket prices, and availability.
o The data was preprocessed using the pandas library, allowing it to be cleaned and
formatted for easier analysis.
2. Exacta Prediction Logic:
o We implemented a simple prediction mechanism for exacta betting (often used in
horse racing). The prediction was based on sorting participants (or horses) by
their odds, predicting the top two as the most likely outcome.
o This can be further expanded with more sophisticated prediction algorithms, such
as machine learning models, that analyze historical data or real-time event
information.
3. User Notification & Data Storage:
o The bot was designed to notify users about the predicted exacta outcome. This
was simulated via a simple console output, but it could be expanded to include
real-world notifications (emails, texts, or app notifications).
o The predictions were saved to a JSON file, which could be used for historical
tracking or reporting purposes.

29
Future Extensions:

While the current implementation offers a basic structure, there are many potential ways to
extend and improve the bot, including:

• Integration with real-world APIs: Fetch live ticket data from platforms like Eventbrite,
Ticketmaster, or even sports betting platforms for accurate, up-to-date predictions.
• Machine Learning: Utilize machine learning models to refine exacta predictions based
on historical event data or patterns observed in previous races or competitions.
• Scalability: This bot can be expanded to handle larger datasets, more complex prediction
algorithms, and a more robust notification system.

30
Diploma of Completion
Proudly presented to

Moorthy Sv

For successfully completing the learning plan

Naan Mudhalvan Robotic Process Automation Foundation Course for

Engineering Students

15/11/2024

Date of Issue Daniel Dines

UiPath CEO & Founder