EmpiricalstudybasedonmachinelearningapproachtoassesstheQoS-QoEcorrelation
EmpiricalstudybasedonmachinelearningapproachtoassesstheQoS-QoEcorrelation
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Ahstract- The appearance of new emerging multimedia analyze video streaming services thoroughly in order to find
services have created new challenges for cloud service providers, out the degree of influence of (technical and non-technical)
which have to react quickly to end-users experience and offer a parameters on user satisfaction. Among these factors, one can
better Quality of Service (QoS). Cloud service providers should
find network parameters, which represent the QoS. Delay,
use such an intelligent system that can classify, analyze, and
adapt to the collected information in an efficient way to satisfy jitter and packet loss are the main parameters of QoS, and they
end-users' experience. This paper investigates how different have a strong influence on user (dis)satisfaction. In addition to
factors contributing the Quality of Experience (QoE), in the network parameters, some other external environmental
context of video streaming delivery over cloud networks. factors have a great impact on user perceived quality, such as
Important parameters which influence the QoE are: network video parameters, terminal types, and psychological factors.
parameters, characteristics of videos, terminal characteristics
To evaluate the quality of multimedia contents, researchers
and types of users' profiles. We describe different methods that
are often used to collect QoE datasets in the form of a Mean dispose of two methods: the subjective and the objective
Opinion Score (MOS). Machine Learning (ML) methods are then method. The subjective method is proposed by the
used to classity a preliminary QoE dataset collected using these International Telecommunication Union (ITU) and the Video
methods. We evaluate six classifiers and determine the most Quality Expert Group (VQEG), and it consists of a group of
suitable one for the task of QoS/QoE correlation. people watching different video sequences under a specific
controlled environment, and rating their quality. The Mean
Index Terms-QoE, QoS, Machine Learning, Data
Opinion Score (MOS) is an example of a subjective
classification models.
measurement method in which users rate the video quality by
giving five different point score from 5 to 1, where '5' is the
I. INTRODUCTION best and ' l' is the worst quality. On the other hand, objective
method use different models of human expectations and try to
6 Neural Networks
A Neural Network (NN) is a structure of a large number of
units (neurons) linked together in a pattern of connections.
The interconnections are used to send signals from one neuron
to the other. The calculation by neural networks is based on
the spread of information between basic units of computation. Database
Parameters Values
0,15
Recall = TP/ (TP+FN)
i 0,1
5) F-measure is a measure of a test accuracy, where an
E 0,05
F1 score reaches its best value at 1 and in worst case its
NB SVM 4-NN DT RF NNT value is O.
classifier
To choose the best model, we also perform an instance The results of a classification can be negative or positive. If
classification test on the six algorithms, in terms of the number the results of the test correspond to reality, then one considers
of correctly classified instances. Fig. 4 shows that two that a correct decision has been made. However, if the result
methods correspond to the best classification: RF with 74.8% of the test does not correspond to reality, then an error has
of correctly classified instances, followed by the DT model occurred. According to these metrics, we conclude in Table 3
with 74% of correctly classified data. The worst model is 4- that RF is slightly more suitable than the DT model for
NN model with 49% of correctly classified instances. These QoS/QoE correlation.
results again clearly demonstrate that the DT and RF models
are the best models, according to our datasets.
VIII. CONCLUSION
80 ,-------, In this paper, we have investigated the correlation between
70 +--------���.r---�
QoS and QoE in the perspective of video streaming services.
60 +---�----���.r-,.��
50 -1-1___-__-- ML classifiers are used to classifY the collected dataset. In
� 40 case of mean absolute error rate, it is observed that DT has a
30 good performance as compared to all other algorithms. An
20
10 instance classification test is also performed to select the best
model, and results clearly show that performance of RF and
NB SVM 4-NN DT RF NNT
classifier DT are approximately at the same level. Finally, to evaluate
the efficiency of DT and RF, a statistical analysis of
Figure 4 Instances classification classification is done, and results show that RF performs
slightly better than DT.
To find more details about the models and their
classification errors, we compare the efficiency of DT and RF
models. The efficiency of these models is evaluated by ACKNOWLEDGMENTS
measuring the statistics analysis data about classification.
This work was funded by the CELTIC European Project
Results are presented in Table 3.
IPNQSIS. We specially thank our Master's Students, Emna
Rekik and Mayssa Iemel, from SupCom School (Tunisia) for
their great participation in this work.
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