User Guide - English

Revision 3 - July 2022

EMA-PDF-003-V3
Manufacturer Details PRÉIME DermaFacial Device Label

EMA Aesthetics Ltd

Palmerston House
Fenian Street
Dublin 2
D02 WD37
Ireland

​Phone:
+97 56 4069050

E-mail:
[email protected]

Service Portal:
emathesource.com

​ MA Aesthetics Ltd
E
​Palmerston House
​Fenian Street
​Dublin 2
D02 WD37
​Ireland

​ hone:
​P
+97 56 4069050

Email:
[email protected]

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Contents
Vacuum Pump ....................................................................................................................................................................................... 39
Solution Bottle Base Colour Indicators .............................................................................................. 40
Solutions .......................................................................................................................................................................................................... 40
Contents ............................................................................................................................................................................................................................. 2
Key Ingredients .................................................................................................................................................................................... 40
Getting started .............................................................................................................................................................................................. 8
Inserting and Replacing Solution Bottles ...................................................................................... 41
Intended User ............................................................................................................................................................................................ 8 Solution Bottle Levels .................................................................................................................................................................. 42
Intended Use ..................................................................................................................................................................................................... 8 AquaB Tips ...................................................................................................................................................................................................... 42

Contraindications ................................................................................................................................................................................. 8 Fitting or changing a tip ..................................................................................................................................................... 43

Side Effects .......................................................................................................................................................................................................... 8 Emptying the Waste Container ........................................................................................................................... 44

.............................................................................................................................................................................................................. 9
Warnings VibroX Operation ......................................................................................................................................................................................... 46
Post Treatment Care .................................................................................................................................................................... 9 VibroX Precautions .................................................................................................................................................................................. 46
Setting up the unit ......................................................................................................................................................................... 10 Pre-treatment ................................................................................................................................................................................................... 47
Packing List .......................................................................................................................................................................................................... 10 VibroX treatment ......................................................................................................................................................................................... 47
Safety ............................................................................................................................................................................................................................. 12 To set up the VibroX treatment .................................................................................................................................... 47
Technical Specification ............................................................................................................................................................... 14 Post-treatment ............................................................................................................................................................................................... 50
Assembling the Unit ......................................................................................................................................................................... 17 Lights and Alerts ................................................................................................................................................................. 50

Starting your Préime DermaFacial unit ............................................................................................... 23 Handset Indicators ....................................................................................................................................................................... 50

MicroT Operation ......................................................................................................................................................................................... 51

Préime DermaFacial Installation Set-up ...................................................................................... 25
MicroT Precautions .................................................................................................................................................................................. 51
Home Screen ................................................................................................................................................................................................... 26
Pre-treatment ................................................................................................................................................................................................... 52
Technology Screen ................................................................................................................................................................................. 30
MicroT treatment ......................................................................................................................................................................................... 52
AquaB Operation .................................................................................................................................................................................... 33 To set up the MicroT treatment .................................................................................................................................... 52
AquaB Precautions ............................................................................................................................................................................... 33 Post-treatment ............................................................................................................................................................................................... 53
Pre-treatment .............................................................................................................................................................................................. 34 Lights and Alerts ................................................................................................................................................................. 53
To set up the AquaB treatment ................................................................................................................................. 34 Handset Indicators ....................................................................................................................................................................... 54
AquaB treatment ...................................................................................................................................................................................... 35
Collagen+ Operation ...................................................................................................................................................................... 55
Post-treatment ............................................................................................................................................................................................ 36
Collagen+ (Radio Frenquency) Precautions ................................................................................... 55
Lights and Alerts ........................................................................................................................................................ 37
Pre-treatment ................................................................................................................................................................................................... 56
Solution alerts ................................................................................................................................................................................... 37

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 To set up the Collagen+ treatment .................................................................................................................. 56 Navigation and Operation Icons ............................................................................................................................ 79
Collagen+ Treatment .................................................................................................................................................................... 57 Mode Icons ........................................................................................................................................................................................................ 80
Post-treatment .......................................................................................................................................................................................... 58 Skin Condition Icons .......................................................................................................................................................................... 80
Lights and Alerts ............................................................................................................................................................. 58 Skin Type Icons ............................................................................................................................................................................................. 81
Handset Indicators ..................................................................................................................................................................... 58 Area Icons .............................................................................................................................................................................................................. 81
UltraB Operation ........................................................................................................................................................................................ 60 Technology Icons .................................................................................................................................................................................... 82
UltraB Precautions .................................................................................................................................................................................... 60 Tools and Settings Icons .......................................................................................................................................................... 83
Pre-treatment ................................................................................................................................................................................................... 61
Errors and Alerts ........................................................................................................................................................................................... 84
UltraB treatment .......................................................................................................................................................................................... 61
Bootup Errors ....................................................................................................................................................................................................... 84
To set up the UltraB treatment ................................................................................................................................. 61
Audio alerts ............................................................................................................................................................................................................ 84
Post-treatment ................................................................................................................................................................................................. 62
Lights .................................................................................................................................................................................................................................. 85
Lights and Alerts ............................................................................................................................................................. 62
Solution bottle lights ........................................................................................................................................................... 85
Handset Indicators .................................................................................................................................................................. 62
Handpieces ........................................................................................................................................................................................... 85
Routine Maintenance .................................................................................................................................................................. 64 Alert .....................................................................................................................................................................................................................................
86
Errors .................................................................................................................................................................................................................................... 88
Navigation the Préime DermaFacial screens ............................................................... 66
Troubleshooting .............................................................................................................................................................................................. 91
Information and Selection ................................................................................................................................................. 66
Handpiece or Selected Function Controls ......................................................................................... 66 Warranty and Customer Support .................................................................................................................... 99
Sub -Menu and Action Buttons ................................................................................................................................... 67
Displaying the Tools Menu ............................................................................................................................................... 67
Setting Local Date and Time ....................................................................................................................................... 68
Setting the Language and Speaker level .......................................................................................... 69
Set the Speaker Level .................................................................................................................................................................. 70

View Serial Numbers - View Only ...................................................................................................................... 70

Viewing the Error Log .................................................................................................................................................................... 71

Viewing Solution Levels .............................................................................................................................................................. 73

Treatment Log and The Source website ....................................................................................... 75

Icons .................................................................................................................................................................................................................................... 79

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 - That have undergone recent aesthetic procedures, such as
Getting started mesotherapy, peeling, resurfacing, injections, on the area of
treatment. Allow 14 days for the skin to rest.

Welcome to the PRÉIME DermaFacial. - That use skin care products based on AHAs, BHAs or Retinol.

This section introduces the PRÉIME DermaFacial unit and describes - That have any known allergies to ingredients used within the
how to assemble the unit, and how to navigate the user interface. treatments. If required, conduct a sensitivity or patch test prior to
full treatment.

Intended User Specific contraindications for MicroT, Collagen+ and UltraB

Treatments. Do not use these handpieces on clients:
The PRÉIME DermaFacial Device is intended to be used by skin care
professionals including but (not limited to), doctors, skin therapists, - Younger than 18 years of age.
nurses, cosmetologists and skin aestheticians. The system is intended
- With pacemakers, defibrillators, nerve stimulators or any in-vivo
to be used in controlled environments including clinics, medi-spas,
electric devices.
aesthetic centres and wellness spas.
- With metal implants in the treated area.

Intended Use - Who have had “filler” injections in the last 14 days.

The PRÉIME DermaFacial Device is intended to be used as a skin care

device with multi-modality (technologies) and cosmetics on the face, Side Effects
eye area, neck, decolletage and hands.
Although rare, the client may experience temporary side effects
including redness, swelling, tightness, itching and sensitivity on the
Contraindications treated area, change of pigmentation. Should any of the above
persist excessively or last for more than 24 hours, the client is advised
It is intended for external use on intact skin only subject to the to contact their physician for advice. These can be reported to EMA
following contraindications. Do not use the device on clients: Aesthetics for review by contacting us on
[email protected]
- Who have skin cancer, malignant moles, or precancerous lesions.
- With active skin conditions, such as eczema, psoriasis, dermatitis,
acne, sensitive skin, rosacea, Herpes Simplex, rashes, fragile, swollen,
burnt or injured skin.
Warnings
- If skin becomes irritated beyond normal, discontinue the
- With acne predisposition, transit acne eruptions may occur, which
treatment and seek medical advice.
should be cared for with acne treatment protocols.
- With vascular disorders, such as telangiectasia, varicose veins, - Do not use on the eye area (unless specific protocol is released
thrombosis, phlebitis on the area of treatment. by EMA Aesthetics Ltd.). Sterile eye rinse should be available in case
- With uncontrolled diabetes, nervous system diseases, cardiac products accidently get into the eye.
disorders, or epilepsy.

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 - This device is not intended to be used on infants, children,
pregnant or lactating women.

Post Treatment Care

After the treatment, the client is advised to:
- Use sunscreen (minimum SPF 30) daily.
- Avoid any activity that causes excessive sweating (sauna, jacuzzi,
gym etc.) for 24 hours following the treatment.
1x 1x 1x 2x
Collagen+ Handpiece UltraB Handpiece Cosmetic Tray AquaB Spiral Tubes

Setting up the unit

Packing List
The following items will be delivered as part of the new PRÉIME
DermaFacial and should be checked. If any part is missing, contact
your distributor who supplied the PRÉIME DermaFacial.

4x 1x Power cable Installation Guide

Floater Units Waste Tank

1x 1x 1x 1x
Main Unit AquaB Handpiece VibroX Handpiece MicroT Handpiece

User Manual

10 11
Safety e. Unplug the unit when it is not in use for long periods of time or
during lightning storms.

Read these instructions carefully before using the unit. Follow all safety 6. Client Interaction:
instructions listed below. Keep these instructions for future reference. a. Client consultations must be completed to determine if the
Safety Guidelines treatment is suitable. Follow contraindications and warnings during
the consultation phase.
1. Ensure that all operators of the PRÉIME DermaFacial Device have
received device training. The unit must not be operated without b. Each clients skin sensitivity are different. Always start the
training. treatment conservatively and adjust as required (protocols are
defined in this document).
2. Ensure to read the User Guide before operating the system.
Any questions should be directed to your Local Distributor. c. Empty the waste container at the end of the day. May need to be
completed more frequency depending on use.
3. Only use parts, accessories and consumables specified by
manufacturer. d. Never use MicroT, Collagen+ or UltraB on dry skin. Always use
PRÉIME DermaCeutical G + A + RF Conducting Gel or PRÉIME
4. Installation: DermaCeutical P + H + T + Hydrating and Soothing Serum.
a. Follow the instructions specified and verify the device operation.
7. Microcurrent (MicroT) Safety
b. Do not situate or use the device near any heat sources (radiators
Use continuous sliding movements; do not rest on the same
or other apparatus that produce heat) or water outlets. Device is
treatment area for too long.
not spill proof, avoid spillage on the unit.
c. Do not block any ventilation openings. 8. Radio Frequency RF (Collagen+) Safety

d. Refer all servicing to Partners authorised by EMA Aesthetics. Client should remove any jewellery prior to treatment.
Servicing is required when the unit or accessories have been Skin should NOT be treated without applying PRÉIME DermaCeutical
damages in any way or if they do not operate normally. G + A + RF Conducting Gel. The Radio Frequency (RF) function can
only be used within the application scope defined in this Guide.
5. Electrical Safety:
9. Ultrasound (UltraB) Safety
a. Check the unit for signs of damage after unpacking. Do not
Client should remove any jewellery prior to treatment.
connect the unit if damaged.
Use continuous sliding movements; do not rest on the same
b. Protect the power cord from damage, particularly at the plug treatment area for too long. After treating for 10 minutes, increase the
and unit connection points. treatment speed gradually.
c. Verify the local voltage matches the rated input voltage of the
unit. Storage and Operating Conditions

d. Do not compromise the safety of a polarizes or grounding type The unit must be stored and operated in a cool, dry, well-ventilated
plug. If supplied plug does not fit, contact your Local Distributor for a environment away from direct sunlight, heat, ignition, or water
replacement. sources. Storing or operating the device outside of these conditions
may increase the risk of damage to the device or injury to the user.

12 13
Disposal Parameter Specification
The unit and accessories should be disposed of in accordance with
Maximum Session 60 mins
your waste handling protocol and local / national regulations.
Time
Vacuum Max 75 kPa
Handpiece
Technical Specification AquaB Vacuum Range 20-100%
Increments 5%
Parameter Specification Flow Range 10-100%

Voltage 100-240V AC 50/60Hz Maximum Session 15 mins

Time
Mode of Operation Continuous Oscillation Max. 95Hz
Handpiece Intensity Range 10-100%
Visual System
LCD Display with system Vibrox Increments
messages 10%
Chromotherapy Red
Dimensions (HxWxD) 132.5 x 43.0 x 48.5 cm Colour
(Width when extended 72.5 cm)
Maximum Session 15 mins
32 kg Time
Weight
Frequency 400Hz ± 10%
Main Unit
Touchscreen monitor, Signal Type Bipolar
System Controls
buttons and switches
Handpiece Microcurrent Max. 1000μA
MicroT Intensity Range 10-100%
Ingress of Fluids Not protected against
ingress of fluid
Increments 5%

LVD Electrical Class 1 Pulse Train 1.5s On – 0.5s Off

Classification Class A
Maximum Session 30 mins
Non-sterile, durable good. Time
Warranty period of 1 year Frequency 1Mz ± 10%
Product Life
from date of installation Handpiece Head Type Dual Bipolar
with customer.
Collagen+ Power Max. 25W
Intensity Range 10-100%

Increments 5%

14 15
 Parameter Specification Assembling the Unit
Maximum Session 15 mins
Time
Frequency 1Mz ± 20% 1 Unpacking

Handpiece Head Type Piezoelectric Carefully remove all the components from the delivery packing
UltraB Power Max. 2Wcm2
and check for any signs of damage. Any damage must be
reported to the Distributor before assembly and use.
Intensity Range 10-100%

Increments 5%
2 Main Unit Assembly

Place the unit on a flat even

surface. All four wheels have a
foot switch locking mechanism.
Press the switch down to lock the
wheels and prevent movement.
To release, lift the switch up.
Place the cosmetic tray on the
top of the unit beside the tool
tray. It will locate into place using
small magnets.

3 Connecting Handpieces

Ensure the unit is powered off prior

to plugging in or unplugging the
handpieces.
Extend the tool tray by swinging it
clockwise from the rear of the main
unit. Place each of the Handpieces
into extended tool tray in the
following order from Left to Right:

AquaB VibroX MicroT Collagen+ UltraB

16 17
 On the AquaB Handpiece insert Lifting the floater cover plate, align
the two clear tubes into the and carefully insert the floater
Handpiece and into the rear of units until the click of the securing
the main unit aligning the colour system is felt. The solutions are
of the tube with the colour ring on numbered and must be inserted in
the connectors. While pushing the the correct order.
coloured ring at the connector,
firmly push the tube into position.
Release the coloured ring first to
secure the tube.

To remove a solution bottle, place

For the other Handpieces plug your fingers under the extended
the connector into the socket tab and press the release button
immediately behind each of the in the middle of the floater unit.
Handpieces on the tool tray. Each
socket is clearly marked with the
Handpiece icon which can also
be found on the front face of
the Handpiece. Ensure to align
the red mark on the connector
with the mark on the socket and 5 Inserting Waste Tank
gently insert
Attach the clear Waste Tank to the
receiver and push into place. The
waste bottle should click when it
is inserted and will align with the
markings on the receiver.
4 Inserting Solution Bottles

Take a solution pack and for each

of the solutions (S1 – S4) unscrew
the sealing cap and insert one of
the Floater Units. 6 Connecting the Power Cable

With the switch button in position

Gently tighten clockwise O (Off), connect the power cord
resistance is met. To loosen, to the rear of the unit. Switch the
gently turn anticlockwise. power isolator to I (On).

The ingredients and purpose of

each solution is detailed in the
AquaB operation section below.
18 19
 If the issue persists then contact your Distributor.
7 Powering Up the PRÉIME DermaFacial
If any of the Solution bottles are illuminated Red, then there is an
Press the Stand-By power button issue with the solution in that position. To resolve, recheck the
once. The button will glow blue, connections and sequence of solutions.
the Handpieces will be illuminated
with a white LED, each of the If all the elements during the boot report OK, all solution bottles
solution bottles will be initially are illuminated blue and all Handpieces, except for the AquaB,
illuminate red and the blue, and are illuminated white, then the unit is ready for use.
the screen will show that the unit
is “booting up”. If there are any issues, contact your Distributor immediately and
before use.

Once the unit has booted the following Home screen appears.

8 Booting up process

Handpiece button

Except for the AquaB Handpiece,

all Handpieces have the same
This booting process will take about 30 seconds and various
buttons to control the intensity of
checks are performed, such as the availability of handpieces.
treatment.
As the PRÉIME DermaFacial boots check that all elements
report “OK”. If any line show “Not Found” then refer to the Errors The centre button will pause or
and Alerts or Viewing Error Log Sections in this User Guide. start the Handpiece.
If any Handpiece is not illuminated or any element of the The “+” button nearest the
screen reports “Not Found”, press the Stand-By Power button Handpiece tip will increase the
to shut down the unit. When the unit has completed the power Handpiece intensity by 5% to a
down, recheck all the connections and undertake the power maximum of 100%.
up sequence again.
Note: VibroX is increased at increments
of 10%.

20 21
 Starting your
The “-” button furthest from the Handpiece tip will decrease the
Handpiece intensity by 5% to a minimum of 10%.
The Handpiece button are only active once the Handpiece has
been started from the Handpiece control screen. PRÉIME DermaFacial unit
After you have assembled your PRÉIME DermaFacial unit, insert
the plug into a socket and switch on at the socket. Follow these
instructions for starting the unit.

To switch on the PRÉIME DermaFacial unit:

Press the main power switch,

1 which is at the bottom of the
rear of the casing, so that it is
set to I (On).

2 Press the Stand-By Power

On/Off button, which is on
the left-hand side of the unit.
This button will turn blue when
powering up.
The unit starts to power up.
The screen displays the boot
screen, which gives details of
various components.

22 23
 PRÉIME DermaFacial
If there is an error during the starting process the element
will be shown as “Not Found”. To resolve the issue, refer to the
Troubleshooting section.

If the component “Not Found” is a device, check that the Installation Set-up
Handpiece is in place. If it is, switch off the unit, remove and then
reconnect the device, and then reboot.
If you are using PRÉIME DermaFacial for the first time you will need to
If the component that is ”Not Found” is a Handpiece, check that adjust some basic settings.
it is correctly attached.
To access these setting select the icon at the bottom of the
As an additional measure, remove the Handpiece and any screen.
tubes and reattach.
If you cannot fix the problem, call your Distributor.

If powering up is successful, the screen shows the Home screen,

3 from which you can access the tools and operational features.

Set local time and date

Select the icon to adjust the Time and Date. The following screen
appears.

This is the main screen to capture the clients skin

condition and personalise the treatment plan.

24 25
Tap the element you wish to change and then tap backspace to
remove the current setting. Use the screen keypad to enter the new
value.
When all the elements are correctly set, select button to save.
For more details see the section on Set Date and Time.

Set language and speaker level

Select the icon to adjust the Language and Speaker Level.

View Treatment Log View the Tools Menu Forward

Before you start the treatment, select the Mode, Skin Type and the Skin
Condition.

To select the treatment

Select Mode.
1
This selection allows the Skin Specialist to indicate the
outcome they are hoping for in respect to the treatment
Select the flag that represents the language you wish to use on the session.
unit.
By making a selection, the recommended starting
Slide the volume control to the setting you wish to use.
parameters are set for each handpiece. This may be
When all the elements are correctly set, select button to save. adjusted by the Skin Specialist to achieve the outcome
For more details see the section on Set Language and Speaker Level. required by the Client.

For details of all the icons, see the section on Icons in this User Guide. Tap one of:

Home Screen Hydration

Help replenish skin’s moisture, deep-cleanse and
The Home Screen allows for Mode, Skin Type and Skin Condition exfoliate
Selection and lets you record the skin condition of the individual.

26 27
 Select Skin Condition.
Revitalising 3
Deep cleanse and helps improve skin This selection allows the Skin Specialist to indicate the
current presentation of the Client’s Skin.
Anti-Ageing
By making a selection, the recommended starting
Target skin that is showing signs of maturity and in
parameters are set for each handpiece. This may be
need of lifting and tightening.
adjusted by the Skin Specialist to achieve the outcome
required by the Client.
Custom Mode
Tap one or more:
Specify a custom treatment.

Dehydrated
Dull and thirsty complexion, may show signs of
2 Select Skin Type. flaking

This selection allows the Skin Specialist to indicate the nature

of the Client’s Skin. Sensitive
Prone to redness, rosacea, inflammation or
By making a selection, the recommended starting reactions
parameters are set for each handpiece. This may be
adjusted by the Skin Specialist to achieve the outcome
required by the Client. Pigmented
Shows signs of uneven tone or pigmentation
Tap one of:

Ageing
Normal Shows signs of maturity
Balanced, neither oily nor dry

Congested
Dry Shows signs of build-up, enlarged pores and
Dry, possibly flaking impurities

Combination Accept the settings. Tap Forward.

Shows signs of some dryness and oiliness 4
This displays the Technology screen.

Oily If Forward is not available, check that you have selected

Oily, shows signs of build-up, enlarged pores and Mode, Skin Type and Skin Condition on the Home Screen.
impurities Missing selections will be indicated by the icons blinking.

28 29
Technology Screen
2 Select a technology. Tap one of:

After you have selected the Mode, Skin Type and Skin Condition, on the
Home screen, you use the Technology screen to select the area to be Uses a combination of vacuum suction, spiral eddy
treated and technology for the treatment. movements and concentrated solutions to deeply
cleanse, exfoliate, uplift and help hydrate the skin.

Uses a combination of vibration, red LED light, CO2,

microdermabrasion and specially formulated gel to
stimulate oxygenation below the skin’s surface.

Uses microcurrent to help tone and firm muscles

Uses Radio Frequency (RF) to heat up the deeper

layer of skin. This heat helps simulate the production
of collagen.
Menu Tools Back Forward

Uses ultrasound waves to increase permeability of

the skin.

To select the treatment area and technology:

Accept the settings.

Select the treatment area. 3
1 At the top of the screen, tap one of: Tap Forward. This displays the technology control screen for
the selected treatment.

Eyes If Forward is not available, check that you have selected a

Neck Face
treatment area and a technology.

To return to the Home screen, tap Return.

Décolleté Hands

30 31
4 Proceed with treatment
AquaB Operation
To change the Client settings or Treatment Area:
5
Tap Pause, then tap Return. When the AquaB handpiece is selected this screen opens, the icons
and controls depend on the selections you made on the Home and
The Treatment Area screen appears. From here you can the Technology screens. The icons at the top of the screen show
change the area to be treated. the selections, with the AquaB icon indicating that this is the AquaB
Treatment screen.
To change the Mode, Skin Type or Skin Condition tap Return
again. Make the changes and then select Forward until the
Treatment screen appears.

To end the treatment step:

Do one of the following:

Tap Pause, then tap Forward. This displays the Step

Completed, continue with next step?

AquaB Precautions:

Select ( ) to move to the Technology Screen and continue

with next technologies step. Do not use PRÉIME DermaFacial on skin that has had
Botox or filler treatment in the past 14 days. For more
Select ( ) to return to Home Screen and start a new treatment. information, see Contraindications.

Use new tips for each client. Discard used tips after each
session.

32 33
Pre-treatment: Solution S4 is NOT a treatment solution and should never
be used on the skin. It is a cleaning solution for the handle.
Before you start the treatment, cleanse the client’s face thoroughly
using PRÉIME DermaProfessional A + C + A + Gentle Rebalancing
Cleanser and PRÉIME DermaProfessional P + A + A + Gentle Soothing
The AquaB will not operate unless you select one of the
Toner. If you have used VibroX as the first step of the treatment,
four solutions.
cleanse the skin afterwards to prepare for the AquaB.

You can adjust the vacuum and flow during the treatment according
to the Client’s response or reaction towards the handpiece.
AquaB treatment:
To set up the AquaB treatment:
These instructions describe how to start, apply and stop the
treatment.
The VACUUM control varies the level of the vacuum at the tip
1 of the Handpiece. This vacuum is created in a closed circuit To run the AquaB treatment:
by the pump.

When the optimum pressure is reached, the pump will work To start the treatment, tap Run. The button changes to
intermediately to maintain the optimum pressure. This is 1 show the Pause icon, and the Return, Solution Display and
most common during gliding techniques of AquaB. Forward buttons are not available. If you need to use icons,
Set the level to a value between 10% and 100%. The default press Pause. The clock pauses when you tap Pause and
value depends on the selections you made on the previous resumes when you tap Run.
screens. Use the arrow buttons to change the value in
increments of 5%. Place your thumb over the tip initiate solution flow. The
2 solution takes a few moments to flow to the tip. The vacuum
The vacuum removes superficial skin layer (dead skin) and intesity can be increased to speed up the system initiation
removes the used solution. Increase the vacuum level on but should be returned to the original selection once ready
congested skin. to begin the treatment.

The FLOW control determines the flow of the solution

2 delivered through the Handpiece. You can vary the flow from 3 Apply the Handpiece tip to the part
of the body to be treated. Press the
10% to 100% in increments of 5%. You can modify the flow tip gently on the skin in an upwards
during treatment according to the client’s skin condition. gliding motion.

On congested skin or sensitive areas

Select and fit the tip for the treatment. For more information,
3 see AquaB Tips.
like around the eyes use a stamp
motion. The solution flows through
the tip and the vacuum removes the
Select the solution. Tap S1, S2 or S3 depending on the skin
4 type and skin condition being treated.
used solution, and you can adjust the
intensity and flow during treatment.

34 35
 For S1, S2 and S3, use a gliding or stamping motion to cleanse Post-treatment:
4 or nourish. On delicate areas use a slower and gentler motion.
Clean the Handpiece with a sanitizing wipe.
The solution flows through the tip. The vacuum removes the
used solution. Run the S4 cleaning step.

After applying the first solution, repeat the process with the
5 next solution.
Remove the tip and dispose the used tips.

At the end of the treatment day, empty the waste bottle, wash
When you have finished the AquaB treatment, you must run the it and put it back in place. If there is high usage of the system,
6 cleaning step. Remove the tip and attach the cleaning tip, tap the waste bottle may need to be changed more frequently.
S4, and then tap Run. Run the S4 step for 15 seconds. Failing to do
so, the system will remind you with the blinking S4 solution on the
screen before allowing more treatment steps to be performed. Lights and Alerts:
Discard all the tips used during the treatment session.
The following sections describe the lights and alerts that may occur
when you run AquaB.
To end the treatment step:
Solution Alerts:
Do one of the following:
When a solution bottle has less than 15% remaining, the unit sounds a
Tap Pause, then tap Forward. This displays the Step triple beep and displays the following message
Completed, continue with next step?

Select ( ) to move to the Technology Screen and continue

with next technologies step.
You can continue to use the Handpiece until the solution bottle is
Select ( ) to return to Home Screen and start a new treatment. empty.

If there is an issue with the solution, such as the solution is in the

wrong position, the unit emits a triple beep, and no solution will be
drawn from that bottle. The light base of the bottle changes from blue
to red. The following message appears.

36 37
 Empty the waste tank. You can empty the waste tank into the
treatment centres waste system via the sink.
Check that the solution bottles are in the correct position. PRÉIME
DermaFacial will not operate with non-proprietary or diluted solution
Vacuum Pump:
and the bottles must be in the correct position.
If the waste bottle is missing, the unit emits a triple beep, and the
A triple beep indicates that the vacuum is not functioning.
following message appears:
The Handpiece pauses and the following screen appears:

If the waste tank needs emptying, the Handpiece pauses, and the
following message appears:

Check that the tip is correctly fitted and secure. Check that the waste
bottle is in its correct position and secure.

Check that the air filter is clean.

If the vacuum still isn’t working, contact your Distributor.

38 39
Solution Bottle Base Colour Indicators: S3 H + Z + P + Step 3: Nourish
Sodium Hyaluronate, Polysaccharides, Zinc Gluconate, Plant Extracts
A purple light under the solution indicates that the solution is available
for use.
S4 P + A + Step 4: Rinse
A red light under the solution indicates that the solution is not Ethanol, Propylene Glycol
available for use.

If you have a red light, check that the bottle has some solution in it,
and it is in the correct position. Inserting and Replacing Solution Bottles:

Solutions:
PRÉIME DermaFacial only uses PRÉIME S1, S2, S3 and S4 solutions.
PRÉIME DermaFacial uses four different solutions. S1, S2 and S3 are To remove the bottle:
treatment solutions.

S4 is a cleaning solution and must not be used on skin.

You can only insert the bottles in the correct location. If the bottles are 1 Remove the floater unit
inserted correctly, they are illuminated in blue. A red light indicates by pressing the release
that the bottle is not in the right place or incorrectly fitted or may have button and withdraw
another issue. gently.

A full bottle contains 500 ml of solution. The sensor detects the

composition and remaining volume of the solution. The solutions are
not interchangeable. PRÉIME DermaFacial will not run if you use
a substitute or diluted solution.

An alert sounds and a screen message appears when less than 15%
solution remains. When the bottle is empty, a triple-beep sounds, 2 Remove the floater unit
a screen message appears, and the Handpiece pauses. by twisting anticlockwise.

Key Ingredients:

S1 L + P + H + Step 1: Cleanse
Lactic Acid, Panthenol, Sodium Hyaluronate Dispose of the empty
3 solution bottle.

S2 S + T + N + Step 2: Purify
Salicylic Acid, Niacinamide

40 41
To insert the bottle:
Large Tip
For the face, forehead, cheeks, neck, décolleté and
hands
Before inserting the bottle,
1 remove the lid.

Small Tip
Clean the floater unit using a
2 disinfectant wipe and ensure
For congested skin on the T-zone, and for around eyes
and lips
that the float unit moves freely
on the shaft.

Cleaning Tip
Insert the floater unit and tighten clockwise For rinsing the solution tubes
3 until resistence is met.

Place the bottle in its location by gently

4 aligning and inserting the floater unit into Fitting or changing a tip
the receiver. The bottles must be inserted in
Tips are single use, new tip is required for each client.
the correct location S1-S4 from left to right.
To fit a tip:

Solution Bottle Levels If the Handpiece already has a tip fitted, gently lift the tip until
1 it releases from the handle. Dispose of the tip.
You can view information about the solution levels on the Solution
Level Screen.
2 Remove the new tip from its blister pack.
To display the solution bottle levels screen:
Fit the new tip by pressing firmly downwards until it sits firmly
Tap Solution Bottle Levels. You can also display the screen using 3 on the handpiece.
the Tools Menu.

AquaB Tips

The AquaB Handpiece has interchangeable tips. The tips are in a

blister pack containing one small tip, one large tip and one cleaning
tip.

42 43
Emptying the Waste tank: To empty the waste tank:

PRÉIME DermaFacial uses solutions to treat and cleanse skin. The used Slide your fingers into the
solution contains skin debris and impurities and is collected in a tank, 1 opening on the waste tank
which needs emptying. holder and press the release
button.
An alert sounds when the tank is nearly full, but it is recommended
that the tank be emptied at regular intervals during the day and at The waste tank and holder will
the end of each treatment day. Wash the tank thoroughly with warm release from the unit. Gently
soapy water, rinse, dry and refit it to the unit. withdraw the holder tank and
remove the clear tank from the
When the waste tank is full, the unit emits an alert, the screen displays
holder being careful not to spill
the Full Waste tank alert and the AquaB Handpiece pauses to protect
any of the contents.
the mechanisms from being damaged.

The tank is at the back of the unit.

Empty the tank, flush with warm
2 soapy water and rinse well.

Replace the waste tank by

3 inserting the clear tank back
into the waste bottle holder.
Tighten firmly to ensure you
have an airtight seal. Slide the
holder back into the rear of the
unit and firmly push home unit
the holder clicks into place.

Make sure the tank is firmly

secured as this will affect the
vacuum available on the AquaB
if not correctly fitted.

44 45
VibroX Operation
Do not use the VibroX pod without first applying PRÉIME
DermaCeutical A + N + P + Microdermabrasion Bright Gel
or DermaCeutical A + H + P + Microdermabrasion Fresh Gel.
The VibroX Pod Microdermabrasion capsule reacts with the
gel to create a foam, and this is part of the treatment. Do
When the VibroX handpiece is selected this screen opens, the icons
not use a non-PRÉIME DermaCeutical’s Gel.
and controls depend on the selections you made on the Home and
the Technology screens. The icons at the top of the screen show
the selections, with the VibroX icon indicating that this is the VibroX Do not reuse a VibroX Pod or Massage Tip. It must be
Treatment screen. discarded after use.

Pre-treatment

If during this treatment session you have not yet used the AquaB
treatment, cleanse the client’s treatment area thoroughly using
PRÉIME DermaProfessional A + C + A + Gentle Rebalancing Cleanser
and PRÉIME DermaProfessional P + A + A +Gentle Soothing Toner.

Before you start using VibroX, select and fit

either the massage tip or the VibroX Pod
Microdermabrasion capsule depending
on the treatment by gently pressing the tip
into position until it clicks into place.

If you are using the VibroX Pod Microdermabrasion capsule, apply two
VibroX Precautions
thirds of the PRÉIME DermaCeutical A + N + P + Microdermabrasion
Bright gel or DermaCeutical A + H + P + Microdermabrasion Fresh
Do not use PRÉIME DermaFacial on skin that has had Toxin gel to the treatment area, reserving the remainder for use with the
or filler treatment in the past 14 days. massage tip.

VibroX treatment
Do not use VibroX without attaching a tip (either VibroX pod
or massage tip). Use a new VibroX Pod for each session. If These instructions describe how to start, apply, and stop the
you are using a massage tip, wipe it with a sanitizing wipe. treatment.

46 47
To set up the VibroX treatment: To run the VibroX treatment:
To start the treatment, tap Run. The button changes to show
1 the Pause icon, and the Return and Forward buttons are not
The INTENSITY control varies the level of the intensity at the
1 tip of the Handpiece.
available. If you need to use these functions, press Pause.

The timer pauses when you tap Pause and resumes when
Set the level to a value between 10% and 100%. The default you tap Run.
value displays based on the selections you made on the
previous screens. Use the arrow buttons to change the value Apply the Handpiece tip to the part of the body to be treated.
in increments of 10%. 2 Move the Handpiece upwards and outwards from the lowest
part of the skin area in a circular motion.

The TIME control specifies the duration of the treatment. If you have used the VibroX Pod Microdermabrasion capsule
2 Tap the slider or use the arrow buttons to increase or
3 you should consider using the Vibrox Massage tip afterwards
decrease the time in 1-minute increments. The time can to help the absorption into the Skin.
be between 0 and 15 minutes. You cannot change the time
during treatment. The Handpiece tip needs to be in full contact with the skin
during treatment.

Select either Fresh, Bright or Massage based on the tip fitted You can change the tip and treatment during operation, to
3 and PRÉIME DermaCeutical gel to be used. do this tap Pause then Back or Forward.

To end the treatment step:

4 Select and fit the tip for the treatment. Do one of the following:

Tap Pause, then tap Forward. This displays the Step

Completed, continue with next step?
Do not use the Handpiece without a tip.

Remove the tip from its blister pack and clip onto the
5 Handpiece.

Select ( ) to move to the Technology Screen and continue

with next technologies step.

Select ( ) to return to Home Screen and start a new treatment.

48 49
 MicroT Operation
Post-treatment

Remove the tip from the Handpiece.

When the MicroT handpiece is selected this screen opens, the icons
and controls depend on the selections you made on the Home and
Dispose of the Vibrox Pod immediately; do not reuse it or the Technology screens . The icons at the top of the screen show
sanitize it with alcohol; the tip is now consumed and must the selections, with the MicroT icon indicating that this is the MicroT
be discarded. Treatment screen.

Clean the Handpiece with a sanitizing wipe.

Lights and Alerts

The following sections describe the lights and alert that may occur
when you use VibroX.

Handset Indicators
The Handpiece light indicates the state of the Handpiece.

Light Indicates

No light The Handpiece is not available for use. If MicroT Precautions

the unit is switched on, it indicates that
there is a defect with the Handpiece. Before you start the MicroT treatment the client must
remove any jewellery.
White/lilac The unit is powered up and the Handpiece
available for use.
Do not use on skin that has had Toxin or filler treatment in
the past 14 days, or on the eyelids or thyroid area.
Orange The Handpiece is selected for use and is in
standby mode.

Green
It is not recommended for clients who have a pacemaker
The Handpiece is in Run mode and is now
fitted, metal plate insertions in the treatment area, diabetes,
ready to deliver the treatment.
epilepsy, chronic acne, or who are Pregnant.

50 51
Pre-Treatment To run the MicroT treatment:

During the treatment if you have not used the AquaB or VibroX To start the treatment, tap Run. The button changes to show the
treatment, cleanse the client’s treatment area thoroughly using
1 Pause icon, and the Return and Forward icons are not available.
PRÉIME DermaProfessional A + C + A + Gentle Rebalancing Cleanser If you need to use these functions, press Pause.
and PRÉIME DermaProfessional P + A + A + Gentle Soothing Toner.
If you tap Pause the timer stops and resumes when you tap Run.
MicroT achieves excellent results when used with the PRÉIME
DermaCetical P + H + T + Hydrating and Soothing Serum which helps Apply the Generic Ultrasound / PRÉIME DermaCetical P + H + T +
to tighten the skin mixed with a generic ultrasound gel.
2 Hydrating and Soothing Serum mix then apply the Handpiece
tip to the part of the body to be treated. Move the Handpiece
The client may feel a pricking feeling during the treatment; this is upwards and outwards from the lowest part of the area being
normal, but if the client feels uncomfortable lower the intensity and treated (Face, Neck or Décolleté). Do not use a circular motion.
build up the tolerance before using a higher setting.
To end the treatment step:

Do one of the following:

MicroT treatment
Tap Pause, then tap Forward. This displays the Step
Completed, continue with next step?
These instructions describe how to start, apply and stop the
treatment.

To set up the MicroT treatment:

The INTENSITY control varies the level of the intensity at the

1 tip of the Handpiece.

Set the level to a value between 10% and 100%. The default
value is based on the selections you made on the previous
screens. Use the arrow buttons to change the value in
increments of 5%. Select ( ) to move to the Technology Screen and continue
with next technologies step.

Select ( ) to return to Home Screen and start a new treatment.

The TIME control specifies the duration of the treatment. Tap
2 the slider or use the arrow buttons to increase or decrease
Post-treatment
the time in one-minute increments. The time can be between
0 and 15 minutes. You cannot change the time during
Clean the Handpiece with a sanitizing wipe.
treatment.

Lights and Alerts

The following sections describe the lights and alert that may occur
when you use MicroT.
52 53
 Collagen+ Operation
Handset Indicators
The Handpiece light indicates the state of the Handpiece.

Light Indicates When the Collagen+ handpiece is selected this screen opens, the
icons and controls depend on the selections you made on the Home
and the Technology screens. The icons at the top of the screen show
No light The Handpiece is not available for use. If the selections, with the Collagen+ icon indicating that this is the
the unit is switched on, it indicates that Collagen+ Treatment screen.
there is a defect with the Handpiece.

White/lilac The unit is powered up and the Handpiece

available for use.

Orange The Handpiece is selected for use and is in

standby mode.

Green The Handpiece is in Run mode and is now

ready to deliver the treatment.

Collagen+ Radio Frequency (RF) Pre-Cautions

The client should remove any jewellery before treatment.

Do not use if the client has metal plate insertions near the
area to be treated.

Skin should NOT be treated without applying DermaCeutical

G + A + RF Contacting gel.

Do not use on skin that has had Toxin or filler treatment in

the past 14 days.

54 55
 The TIME control specifies the duration of the treatment. Tap
The RF function must only be used within the application
2 the slider or use the arrow buttons to increase or decrease
scope defined in this User Guide.
the time in one-minute increments. The time can be between
0 and 30 minutes. You cannot change the time during
Do not use Collagen+ if the client is younger than 18 years.
treatment.

Pre-Treatment Collagen+ treatment:

If during this treatment session you have not used the AquaB These instructions describe how to start, apply and stop the
treatment, cleanse the client’s treatment area thoroughly using treatment.
PRÉIME DermaProfessional A + C + A + Gentle Rebalancing Cleanser
and PRÉIME DermaProfessional P + A + A + Gentle Soothing Toner.
To run the Collagen+ treatment:
Before you start the Collagen+ treatment, ask your client to remove
any jewellery. Apply PRÉIME DermaCeutical G + A + RF Conducting gel. To start the treatment, tap Run. The button changes to show
Use Collagen+ only as described in these instructions. 1 the Pause icon, and the Return and Forward buttons are not
The handpiece LED indicator light turns purple when the surface of available. If you need to use these functions, press Pause.
the handpiece reaches 39-42C. If the handpiece is moved to a new The timer starts counting down when the Handpiece tip is in
section of the treatment area, the LED indicator light will remain purple full contact with the skin.
as long as the temperature is in range. If the Handpiece LED indicates
Red move the Handpiece to a cooler part of the treatment area as If you tap Pause the timer stops and resumes when you tap
this indicates that the skin surface temperature is above 42°C. Run if the Handpiece is coupled.

The tip must always be moving, or skin damage can result.

Apply PRÉIME DermaCeutical G + A + RF Conducting gel and
2 then apply the Handpiece tip to the part of the body to be
To set up the Collagen+ treatment: treated.

Move the Handpiece upwards and outwards from the lowest

part of the treatment area. If you are treating the face, press
The INTENSITY control varies the level of the intensity at the
1 tip of the Handpiece.
the tip gently on the skin and work with upward, circular
motion.
Set the level to a value between 10% and 100%. The default Ask the client to tell you if they feel any discomfort. If they do,
value is based on the selections you made on the previous move to another part of the skin, or lower the intensity level
screens. Use the arrow buttons to change the value in but always keep the tip moving on the skin.
increments of 5%.

The Handpiece tip must be in full contact with the skin during
the treatment.

56 57
To end the treatment step: Lights and Alerts

Do one of the following: The following sections describe the lights and alert that may occur
when you use UltraB.
Tap Pause, then tap Forward. This displays the Step
Completed, continue with next step?
Handset Indicators
The Handpiece light indicates the state of the Handpiece.

Light Indicates

No light The Handpiece is not available for use. If

the unit is switched on, it indicates that
there is a defect with the Handpiece.

White/lilac The unit is powered up and the Handpiece

Select ( ) to move to the Technology Screen and continue available for use.
with next technologies step.
Orange The Handpiece is selected for use and is in
Select ( ) to return to Home Screen and start a new treatment.
standby mode.

Green The Handpiece is active but not coupled

Post-Treatment
(Not in contact with the skin)

Clean the Handpiece with a sanitizing wipe.

Blue The Handpiece is active and coupled (In

contact with the skin) but below 39° C.

Purple The Handpiece is active and in the optimal

temperature range of 39 °C to 42 °C.

Red The Handpiece is active but is above the

maximum temperature of 42 °C. Move the
Handpiece to cooler skin.

58 59
UltraB Operation
Pre-Treatment

If during this treatment session you have not used the AquaB
treatment, cleanse the client’s face thoroughly using PRÉIME
When the UltraB handpiece is selected this screen opens, the icons
DermaProfessional A + C + A + Gentle Rebalancing Cleanser and
and controls depend on the selections you made on the Home and
PRÉIME DermaProfessional P + A + A + Gentle Soothing Toner.
the Technology screens. The icons at the top of the screen show
the selections, with the UltraB icon indicating that this is the UltraB For best results use the UltraB treatment in combination with the
Treatment screen. PRÉIME DermaCeutical P + H + T + Hydrating and Soothing Serum.
Apply before you start the UltraB treatment.

UltraB treatment:

These instructions describe how to start, apply, and stop the

treatment.

To set up the UltraB treatment:

The INTENSITY control varies the level of the intensity at the

1
tip of the Handpiece.

Set the level to a value between 10% and 100%. The default
value depends on the selections you made on the previous
UltraB Precautions screens. Use the arrow buttons to change the value in
increments of 5%.
Do not use UltraB on skin that has had Toxin or filler
treatment in the past 14 days.
The TIME control specifies the duration of the treatment. Tap
2 the slider or use the arrow buttons to increase or decrease
The client should remove any jewellery prior to treatment. the time in one-minute increments. The time can be between
0 and 15 minutes. You cannot change the time during
Do not use if the client has metal plate insertions near the treatment.
area to be treated.

Do not use if the client is younger than 18 years.

Do not use UltraB on dry skin.

60 61
To run the UltraB treatment: Post-Treatment

To start the treatment, tap Run. The button changes to show

1 the Pause icon, and the Return and Forward buttons are not
Clean the Handpiece with a sanitizing wipe.

available. If you need to use these functions, press Pause.

The timer starts counting down. Lights and Alerts

If you tap Pause the timer stops and resumes when you tap The following sections describe the lights and alert that may occur
Run. when you use UltraB.

Apply PRÉIME DermaCeutical P + H + T + Hydrating and

2 Soothing Serum and then apply the Handpiece tip to the Handset Indicators
part of the body to be treated. Move the Handpiece upwards The Handpiece light indicates the state of the Handpiece.
Move the Handpiece upward in circular motion.

Light Indicates
The Handpiece tip must be in full contact with the skin.
No light The Handpiece is not available for use.
If the unit is switched on, it indicates that
To end the treatment step:
there is a defect with the Handpiece.
Do one of the following:
White/lilac The unit is powered up and the Handpiece
Tap Pause, then tap Forward. This displays the Step
available for use.
Completed, continue with next step?

Orange The Handpiece is selected for use and is in

standby mode.

Green The Handpiece is active and not coupled

(Not in contact with the skin).

Blue The Handpiece is active and coupled

(In contact with the skin). Note: when
operating below 30% intensity, the blue LED
Select ( ) to move to the Technology Screen and continue indicator light will remain even when not in
with next technologies step. contact with the skin.
Select ( ) to return to Home Screen and start a new treatment.

62 63
Routine Maintenance Every 3 months
Replace AquaB feed tubes and spiral tube.

Unit must be powered off before any maintenance is completed. Replace the AquaB tubes

To remove: while pushing the ring on the connecters, gently remove

After Each Treatment the AquaB tubing.

It is important to ensure that the Handpieces are kept hygienic to To replace: While pushing the ring at the connector, firmly push the
prevent a build-up of dry cosmetics, gels or solutions which could tube into position. Release the ring first to secure the tube.
interfere with the performance of the Handpiece.

It is therefore important
to thoroughly clean each
Handpiece after use with an
alcohol or disinfectant wipe. Every 6 months
Clean the Handpiece and Replace the air filter
paying attention to clean the 1. Remove filter enclosure from tubes by pressing collars on both ends
Handpiece tip.
2. Push the latch towards centre of the enclosure to unlock the cover
3. Open cover, remove filter, clean enclosure and replace filter
4. Refit the cover and close latch by pushing away from centre of
End of Day the enclosure
5. Place the enclosure in it the filter mounting. Insert the tubes at both
At the end of the treatment day empty the waste tank of any fluids and
ends while pressing the enclosure collar
clean with warm soapy water. Reinstall the waste tank for the following day.

Make sure that all the Handpieces are free of any contaminants, such
as gels, and park the Handpiece arm behind the unit.

Wipe down all front surfaces with a clean damp cloth. Use a sanitising
wipe for any touch points.

64 65
Navigating the
PRÉIME DermaFacial screens Displaying the Tools Menu

You can display the Tools screen from any screen that shows the
The PRÉIME DermaFacial unit has a standard screen layout. Tools icon. Use the Tools screen to view or change the settings for
your unit.
Information and Selection

The icons at the top of the screens show

To access the Tools and Settings menu:
selections you have made. The Home and
Technology screens do not show these icons. Tap Tools. The Tools and Settings screen appears.
The screens for tools and for settings show the
icon for that screen.

The Handpiece operation screens show the

selections made in the Home and Technology
screens, including the icon for that treatment.

Handpiece or Selected Function Controls

The middle section of the screen shows the

function controls for the screen.

Sub-Menu and Action Buttons

The foot of the screen shows icons for sub-menus

and actions that relate to the current screen
function. Screens for confirming an action do not
show these icons.

Use this screen to navigate to the various tools to adjust or view the
unit’s settings. The Tools icon indicates that you are on the Tools and
Settings screen.

66 67
Setting Local Date and Time Setting the Language and Speaker level

The default time setting when you first use PRÉIME DermaFacial is GMT. The default language is English. You can change the language.
Set the date and time to your local time.

To set the language:

To set the date and time:

On the Tools and Settings screen, tap Language.

Tap Tools and then tap Set Date/Time. 1
1 This displays the Set Local Time /Date screen, which shows
The Set Language and Speaker Level screen appears.

the current local date and time for the unit.

2 Tap the language represented by the country’s flag.

Tap the date or time cell, use Backspace to clear the value,
2 and then use the keypad to enter the new value. English

Tap to save the changes and return to the previous

3 screen. Spanish

68 69
Set the Speaker Level:

The PRÉIME DermaFacial unit sounds an alert under certain conditions.

You can adjust the sound level.

To set the speaker level:

On the Tools and Settings screen, tap Language. The

1 Language and Speaker Level screen appears.

Tap the slider or the arrows. Set the speaker level so that you
2 can hear any alert.

Tap . The speaker sounds a single beep to indicate the

3 level that has been set.
2 On the Tools and Settings screen, tap View Serial Numbers.

View Serial Numbers Viewing the Error Log

– View Only This screen lets you view the errors, alerts and diagnostics generated
on the unit over the course of its use. You can export the error log to
a Universal Serial Bus (USB) device if required. This may be required
You can display the serial numbers of the unit and main components. to send details of an error to the Distributor or Service Centre for
This may be required if you are reporting a Service issue with the unit. investigation.
The main serial number is also displayed on the rear of the unit.

To view the serial numbers: To view the error log:

Tap Tools to display the Tools and Settings screen. This Tap Menu and then tap Tools to display the Tools and
1 displays the View Serial Numbers screen, which provides
1 Settings screen.
access to the serial numbers of the unit and Handpieces for
the reporting of issues and maintenance.

70 71
 2 On the Tools and Settings screen, tap View
Error Log.

Tap .

2 Tap Export to USB. Remove the USB device.

Please refer to the Trouble Shooting section in this User

Guide for a description of the error/alert code and actions to

Viewing Solution Levels

resolve.

You can copy the error log to a USB device.

You can check the levels of the solutions.

To copy the error log to USB:
To view details of solution levels:

Insert the USB in the USB port at the rear of the unit.
1 A dialog box appears: 1 Tap Tools. This displays the Tools and Settings screen.

2 Tap Solution Levels. This shows the View Solution Levels

screen.

Alternatively, on the AquaB Treatment screen, tap Solution

Levels.

72 73
 Treatment Log and
The Source website
Treatment Log

The PRÉIME DermalFacial is a smart device that records the

treatments completed* and, if the network is available, uploads these
to The Source web site, where you are able to view the treatments
provided at your treatment centre as well as get access to other
services and material.
*All data will be managed in accordance with General Data Protection
The data on the screen shows two columns for each of the four Regulation (GDPR)(EU) 2016/679
solutions. The first column shows the current level of solution as
To access the treatment log on the PRÉIME DermaFacial tap the
reported by the RFID and the second column shows the level as
View Treatment Log icon at the bottom of the screen.
recorded by the sensor in the bottle. The RFID tag records data during
use. It may take a few seconds to load.

If the RFID tag reports a different solution form the tray position, the
solution will not be available, and the bottle shows a red light. In this
case, solution levels will not be displayed for the Floater or RFID.

You cannot adjust levels. If the level in the bottle, detected from the
float sensor, is more than 20% higher than the RFID tag recorded level
the bottle will not dispense.

If the level in the bottle, detected from the float sensor, is lower than
the RFID tag recorded level the bottle, the RFID tag is updated with the
new level.

Once loaded you will see the list of treatments provided on the unit.
If you have many units, you can see all the uploaded treatments on
all your units on The Source web site.

74 75
 After the file has been transferred, you can upload to The Source web
site by logging into the site and selecting Upload Treatment Data on
your Treatment Centre screen.

Further information on how to do this is available from EMA or your

Distributor.

This list provides basic information, such as the client number, which If you select a treatment line and then tap View the full record detail is
was entered at the time of the treatment, as well as the date/time available for you.
of the treatments. The green dot at the end of the treatment line
indicates if this treatment record has been uploaded to The Source It lists which treatments were provided and what settings were used.
web site and therefore is available online for you.

If it has not been uploaded, you can select the treatment line and
then tap Send Files. You are prompted to confirm that you wish the
files to be sent. Only one record can be sent at a time.

You can check the availability of the upload link by tapping Test Link,
which shows you the strength of the signal and tests the link. The
confirmation of the test will be available in your The Source activity
log.

You can also download the treatment record via a USB inserted into
the rear or the unit, just below the cosmetics tray. To do this select the
record and then tap Export to USB. You are prompted to confirm that
the USB has been inserted.

76 77
 Icons
The Source Web Site

All users of PRÉIME DermaFacial units have access to The Source

website. PRÉIME DermaFacial uses icons for navigation, operation and for
selecting modes, areas to treat, and skin types and conditions.

Navigation and Operation Icons

Icon Description

Menu
Display the Tools menu

Next
To obtain access to the service you need to be registered on the Proceed to the next screen
service. This can be done via your Distributor or the EMA Service
Support Desk. Pause
Pause the treatment until you tap Run
The service gives you easy access to all the treatment units registered
to your treatment centre and the treatments records from treatments Back
undertaken on those units. It also gives you access to user guides, Go back to the previous screen
“How to” videos on the use of the unit, help videos to support and
repair the unit, and access to service status data.
Run
For further information on The Source web site contact your Distributor Start or resume the treatment
or EMA.
Stop
Stop or end operation

Tools
Display the Tools and Settings screen

Tick
Return to the Tools and Settings screen saving any
changes *

78 79
Mode Icons Skin Type Icons

Icon Description Icon Description

Hydration Normal
Replenish skin’s moisture, deep-cleanse and exfoliate Balanced, neither oily nor dry

Revitalisation Dry
Regenerate skin that is showing signs of maturity Dry, possibly flaking

Anti-Ageing Combination
Target skin that is showing signs of maturity Shows signs of some dryness and oiliness

Custom Mode Oily

Specify a custom treatment Oily, prone to congestion

Area Icons
Skin Condition Icons

Icon Description
Icon Description
Neck
Dehydrated The neck area from collarbone to the jawlines
Dry, thirsty, shows signs of flaking
Eyes
Sensitive The delicate area around the eyes
Prone to inflammation or adverse reactions
Face
Pigmented The face area including cheeks, forehead, chin, nose and
Shows signs of age-related pigmentation around the mouth.

Décolleté
Ageing
Upper chest area, including the neck, cleavage and
Shows signs of maturity
shoulder areas

Hands
Congested
The back of the hands including fingers
Shows signs of build-up and impurities

80 81
Technology Icons Tools and Settings Icons

Icon Description Icon Description

AquaB
Cleanse, exfoliate, uplift and hydrate the skin. Calendar/Date and Time
Set the time and date local to your geographical region

Solution Levels
VibroX Display the solution levels
Uses a combination of vibration, red LED light, CO2,
microdermabrasion and specially formulated gels to Error Log
stimulate oxygenation below the skin’s surface Display the error log screen

Language
Set the language for the PRÉIME DermaFacial unit and
adjust the speaker level
MicroT
Uses microcurrents to tone and firm muscles in the face, View Serial Numbers
neck and décolleté areas. Display the serial numbers for the unit and Handpieces

Speaker
Adjust the speaker level

Collagen+
Engineer Menu
Uses Radio Frequency (RF) to heat up the collagen that
Password-protected service engineer screen
lies below the outer layer of skin.

UltraB
Uses ultrasound waves to micro-heat the skin and below
the surface of the skin increasing permeability of the
outer layer of the skin.

82 83
Errors and Alerts
Lights
The unit has lights under the solution bottles and on the Handpieces.

Solution bottle lights

PRÉIME DermaFacial records errors and alerts in an error log that
you can view; for details, see the troubleshooting section in this User A blue light under the solution indicates that the solution is available
Guide. for use.

You may also see errors on the screen during bootup or when A red light under the solution indicates that the solution is not
operating the treatments. The tables in this section explain what the available for use.
codes mean. Errors and alerts are logged with the EMA Service Centre.
If you need to contact the Distributor or EMA Service Centre, report the Handpieces
codes of any errors or alerts.
Light Indicates
The unit has alerts and lights that indicate the status of the solutions
and the Handpieces, and they can help you identify a problem. No light The Handpiece is not available for use. If
the unit is switched on, it indicates that
there is a defect with the Handpiece.
Bootup Errors
White / lilac The unit is powered up and the Handpiece
When you start the PRÉIME DermaFacial unit, the initial screen shows
available for use.
details of the bootup process. If there is a problem, a component
appears as “Not Found”. For more details see the troubleshooting
Orange The Handpiece is selected for use and is in
section in this User Guide.
standby mode.
If the screen remains blank or goes blank after bootup, reboot the
unit. If the screen remains blank, or goes blank again, contact your Green The Handpiece is active. For the Collagen+
Distributor. and UltraB handpieces it also shows the
handset is not coupled (not in contact with
the skin)
Alerts
Blue The Handpiece is active and coupled
A triple beep indicates that less than 15% of the solution remains in the (In contact with the skin). For the
bottle or that a solution bottle is missing. This alert occurs only during Collagen+ handpiece it also indicates the
the AquaB treatment. When either of these happens, the screen temperature is below 39°C.
displays a supporting message.
Purple The Handpiece is active and in the optimal
A single beep occurs when there is no solution left in the bottle. When temperature range of 39°C to 42°C.
this happens, the screen displays a supporting message.
Red The Handpiece is active but is above the
maximum temperature of 42 °C. Move the
Handpiece to cooler skin.

84 85
Alert Alert Description Action

Alert Description Action W34 Liquid level – Check if the bottle has
Floater report nn ml any solution in it. If there is,
Less than 15% in excess of RFID for reboot the unit and if the
W11 Continue using the
remaining liquid in Bottle 3 alert persists, contact your
Handpiece until it is empty.
bottle 1 Distributor.

W12 Wrong bottle in Remove the bottle and insert

W41 Less than 15% Continue using the
receptacle 1 an S1 bottle.
remaining liquid in Handpiece until it is empty.
bottle 4
W14 Liquid level – Check if the bottle has
Floater report nn ml any solution in it. If there is,
in excess of RFID for reboot the unit and if the W42 Wrong bottle in Remove the bottle and insert
Bottle 1 alert persists, contact your receptacle 4 an S4 bottle.
Distributor.

W21 Less than 15% Continue using the W44 Liquid level – Check if the bottle has
remaining liquid in Handpiece until it is empty.
Floater report nn ml any solution in it. If there is,
bottle 2
in excess of RFID for reboot the unit and if the
Bottle 4 alert persists, contact your
W22 Wrong bottle in Remove the bottle and insert Distributor.
receptacle 2 an S2 bottle.

W50 Waste tank full Empty the waste tank

W24 Liquid level - Floater Check if the bottle has
report nn ml in any solution in it. If there is,
W51 Suction error Check that the vacuum
excess of RFID for reboot the unit and if the
Bottle 2 alert persists, contact your (vacuum) is working (see Link)
Distributor.
W52 Bottle changed No action required.
W31 Less than 15% Continue using the
remaining liquid in Handpiece until it is empty.
W53 Change in No action required.
bottle 3
Language
and/or Volume
W32 Wrong bottle in Remove the bottle and insert
receptacle 3 an S3 bottle.

86 87
Alert Description Action Error Description Action

W54 Local time updated No action required. E06 MicroT not present Switch off the unit. Check that the
MicroT Handpiece is connected.
W55 RFID Status No action required. If it is, remove it and reconnect
changed it. Reboot the unit. If the error
persists, contact your Distributor.
W56 Treatment Data No action required.
Upload status E07 Collagen+ Switch off the unit. Check that
changed
not present the Collagen+ Handpiece is
connected. If it is, remove it and
reconnect it. Reboot the unit. If
the error persists, contact your
Errors Distributor.

Error Description Action

E08 UltraB not present Switch off the unit. Check that the
UltraB Handpiece is connected.
E01 Unable to read UTC Reboot the unit. If the error
If it is, remove it and reconnect
time persists, contact your
it. Reboot the unit. If the error
Distributor.
persists, contact your Distributor.

E02 Unable to read or Reboot the unit. If the error

save the service persists, contact your E09 RFID1 not present Remove the S1 bottle and check
Distributor.
that the RFID is attached. Reboot
the unit. If the error persists,
E03 Floater Controller Check if the sensor is present. contact your Distributor.
not Remove the sensor, clean it
and reinsert. If you still get the
error, contact your Distributor.
E10 RFID2 not present Remove the S2 bottle and check
that the RFID is attached. Reboot
E05 VibroX not present Switch off the unit. Check the unit. If the error persists,
that the VibroX Handpiece contact your Distributor.
is connected. If it is, remove
it and reconnect it. Reboot
the unit. If the error persists, E11 RFID3 not present Remove the S3 bottle and check
contact your Distributor. that the RFID is attached. Reboot
the unit. If the error persists,
contact your Distributor.

88 89
 Troubleshooting
Error Description Action

E12 RFID4 not present Remove the S4 bottle and check

that the RFID is attached. Reboot
Problem Possible Cause Troubleshooting Required
the unit. If the error persists, Action
contact your Distributor.
Handpiece a. Faulty handle Power-down the
Replace
cannot be unit. Remove the
E13 Modem not present Reboot the unit. If the error b. Handpiece Handpiece.
detected/No Handpiece from
persists, contact your Distributor. Handpiece incorrectly the tool arm and If Handpiece
LED on connected disconnect the still reports
E14 Unable to read the Reboot the unit. If the error connector attaching “Not Found”
user configuration persists, contact your Distributor. the Handpiece to then report
the tool arm. to the Service
Engineer
E15 Unable to read the Reboot the unit. If the error Make sure the
of your
time counters persists, contact your Distributor. Handpiece is in the
Distributor or
correct Handpiece
EMA.
connector. Reconnect
E16 Current Active Check that the Handpiece is the Handpiece and
Handpiece has connected. If it is, switch off the place Handpiece
stopped responding unit and then disconnect the back in tool arm.
Handpiece and re-assemble.
Reboot. If the error persists, Power the unit up and
contact your Distributor. check the Handpiece
reports “OK” on the
Boot screen.
E17 Unable to read Check that the Handpiece is
Solution Levels connected. If it is, switch off the
unit and then disconnect the Screen a. Faulty screen If there are no LED
Handpiece and re-assemble. is blank b. Internal Fault indicators on the
Reboot. If the error persists, Handpieces then
contact your Distributor. check the power cord
is correctly fitted, the
main power isolator
is switch to “On”, the
power-up button
is illuminated blue,
and the power Led is
working and the fuse
is OK.

90 91
Problem Possible Cause Troubleshooting Required Possible Cause Troubleshooting Required
Problem
Action Action

Switch the power Report Clean the syphon If bottle is

isolator to “Off”. to the Service tube. Attach to the empty, replace
Switch the power Engineer bottle and reinsert with new
isolator to “On”. Re- of your into the unit. bottle.
start the unit. Distributor or
EMA. If syphon tube
is blocked,
No vacuum Vacuum Leak Check that the waste Report then clean
pressure container is correctly to the Service syphon tube.
from AquaB fitted and that the Engineer
If no vacuum,
handle seal ring is in place. of your
once checked,
Check the tubes Distributor or
call the Service
between the unit EMA.
Engineer of
and Handpiece are
your Distributor
correctly fitted and
or EMA.
are not split. Check
the connectors to the
air filter are correctly
connected and the Trouble Shooting Error Log or Boot Error Reports
filter is not damaged.

Alert Meaning Action If stated action

Solution is Loss of vacuum Undertake checks or Error Required does not
not flowing or bottle float unit detailed above for No Reported resolve issue
from incorrectly fitted. Vacuum.
bottle(s) Main Board: The Main Reboot the unit. If the fault is
Check the Solution
Not Found Controller Board If the fault has still present
Screen to determine
of the unit has cleared, then the after a reboot,
the level of solution
failed. This will unit is safe to use. then call
being reported.
cause all the the Service
Remove the bottle Handpieces to Engineer
and bottle holder malfunction, and of your
from the unit by the unit should Distributor or
pressing the release not be used. EMA.
button. Check that
the syphon tube is
not blocked.

92 93
Alert Meaning Action If stated action Alert Meaning Action If stated action
or Error Required does not or Error Required does not
Reported resolve issue Reported resolve issue

Floater The system that Power the unit If the fault that the cable is in If the fault
Board: Not monitors the down and has not good condition and remains swap
Found flow and use of disconnect the cleared the that the pins in the and replace
solutions has power cable. AquaB handle connector are not the VibroX
failed. Remove all the may not damaged. Insert the Handpiece.
solution bottles. operate, or VibroX Handpiece
Detach the bottles one or more connector back into
from the bottle solutions will the correct socket
holders. not dispense. (Marked with the
Report to Handpiece name or
Clean the syphon the Service symbol).
tube and wipe the Engineer
electrical contact of your Insert the power
pads on the main Distributor or cord and power the
unit and the bottle EMA. unit up. Check that
holder. the fault has gone,
and the Handpiece
Insert the bottles LED is illuminated.
into the bottle
holders.

Insert the bottles MicroT The MicroT Power the unit down
into the unit in Device: Not Handpiece is not and disconnect
the correct order. Found working. the power cable.
Attach the power Detach the MicroT
cable and boot the The LED on the Handpiece. Check
unit. Handpiece will that the cable is in
be off. good condition and
Check fault has that the pins in the
cleared. connector are not
damaged. Insert the
MicroT Handpiece
Vibrox The VibroX Power the unit connector back into
Device: Not Handpiece is not down and the correct socket
Found working. disconnect the (Marked with the
power cable. Handpiece name
The LED on the Detach the VibroX or symbol). Insert
Handpiece will Handpiece. Check the power cord and
be off.
switch on the unit.
94 95
Alert Meaning Action If stated action Alert Meaning Action If stated action
or Error Required does not or Error Required does not
Reported resolve issue Reported resolve issue
Check that the fault If the fault
has gone, and the remains swap damaged. Insert the If the fault
Handpiece LED is and replace UltraB Handpiece remains swap
illuminated. the MicroT connector back into and replace
Handpiece. the correct socket the UltraB
(Marked with the Handpiece.
Collagen+ The Collagen+ Switch off the unit If the fault Handpiece name or
Device: Not Handpiece is not and disconnect the remains swap symbol).
Found working. power cable. Detach and replace
Insert the power
the Collagen+ the Collagen+
The LED on the cord and switch on
Handpiece. Check Handpiece.
Handpiece will the unit. Check that
that the cable is
be off. the fault has gone,
in good condition
and the Handpiece
and that the pins
LED is illuminated.
in the connector
are not damaged.
Insert the Collagen+ RFID Reader 1: The Circuit Board Reboot the unit. If the issue
Handpiece Not Found that monitors the persists,
connector back into use of solution 1 call the
the correct socket has failed. Service
(Marked with the Engineer
Handpiece name or This may cause of your
symbol). Solution 1 not to Distributor or
dispense. EMA.
Insert the power
cord and power the
unit up. Check that
RFID Reader The Circuit Board Reboot the unit. If the issue
the fault has gone,
2: Not Found that monitors the persists,
and the Handpiece
use of solution 2 call the
LED is illuminated.
has failed. Service
Engineer
This may cause of your
UltraB The UltraB Detach the UltraB Solution 2 not to Distributor or
Device: Not Handpiece is Handpiece. Check dispense. EMA.
Found not working. that the cable is in
The LED on the good condition and
Handpiece will that the pins in the
be off. connector are not

96 97
 Warranty and Customer
Alert Meaning Action If stated action
or Error Required does not
Reported resolve issue

Support
RFID Reader The Circuit Board Reboot the unit. If the issue
3: Not Found that monitors the persists,
use of solution 3 call a Service Warranty Registration and Terms
has failed. Engineer
This unit is powered by EMA Aesthetics PRÉIME DermaFacial
of your
This may cause Technology, the most advanced technology combination, following
Distributor or
Solution 3 not to strict manufacturing and quality processes.
EMA.
dispense.
EMA offers a 12-month warranty for the unit and Handpieces.

The warranty is valid from the date of the invoice issued by our
RFID Reader The Circuit Board Reboot the unit. If the issue
designated distributor in your country.
4: Not Found that monitors the persists,
use of solution 4 call a Service Please follow all the instructions contained within this User Guide to
has failed. Engineer ensure proper function of the unit and its accessories.
of your
This may cause Distributor or The warranty acknowledges the support of our designated distributor
Solution 4 not to EMA. in your country to service the PRÉIME DermaFacial unit and the
dispense. accessories.

In the case of manufacturing defects, you are entitled to the full

Modem GSM: The Circuit Board Reboot the unit. If the issue benefits of this warranty, including replacement of parts and “free of
Not Found that sends persists, call charge” services by our designated distributor.
the Treatment a Service
Data to the Engineer The Customer Support
Web Service Treatment
“The Source” is Data will If the PRÉIME DermaFacial unit malfunctions, please check the
not operating. need to be following:
The treatment transferred
data will not using the USB • The unit and all the accessories are correctly connected.
be available procedure if
• Electrical power cord of the unit is securely connected.
for review on you require
“The Source” a complete • Master power switch is “On”.
service. Transfer record on the
treatment data web site The • There are no errors on either the Boot screen or Error Log.
by USB if required. Source.
• The waste bottle is secure.

• The air filter is secure.

98 99
If the unit is still not correctly functioning after carrying out these
checks, please contact the designated distributor for service support.

Warranty is void if:

1. You cannot produce an original sales receipt or invoice.

2. The unit has been tampered with by an authorised third party,

resulting in damage or deterioration in performance or functionality.

3. The unit is damaged during transportation because of transit

irregularities or accidents or improper handling.

4. The unit is damaged by humidity, any kind of liquid, any foreign

body being inserted into the unit or using unapproved, unsupported
accessories and/or consumables with the unit.

5. The unit is not used in accordance with the User Guide or with its
supplied accessories.

6. The unit is damaged (partially or totally) due to natural disasters,

namely, earthquakes, floods, fire, lightning etc, force majeure events
or accident.

7. The unit is damaged due to operation in an environment highly

contaminated with dust or moisture.

8. The unit is damaged due to incorrect voltage or voltage supply

irregularities.

9. The serial numbers of the unit or accessories have been amended

or removed or misplaced.

10. The unit has had the operating software/firmware access,

amended, or configured by non-authorised persons. Furthermore, the
Warranty does not cover cosmetic damage including, but not limited
to, scratches and dents.

100