KMTC/QP-08/EPS

CAL TRAININ
A E D I E

COLLEGE
KENYA MEDICAL TRAINING
SCIENCES
FACULTY OF CLINICAL
MEDICINE
DEPARTMENT OF CLINICAL

EXAMINATION
END OF SEMESTER
FOR
MARCH 2021 CLASS
-

YEAR 1 SEMESTER I

PAPER: COMMUNICATION SKILLS

12:30 PM)
DATE: 6 August, 2021 TIME: 2 1HOURS 10:30AM

INSTRUCTIONS

of:
1. This paper consists
Choice Questions)
Section 1 (20 Multiple
Section 2 (4 Short Answer
Questions)
Section 3 (2 Long Answer Question)

2. Attempt ALL Questions

sheets provided and on the question
on all the
answer
ADMISSION NUMBER
3. Write your
paper.
examination
handed in at the end of the
all examination answer scripts are
4. Ensure that

examination register provided

5. Ensure you sign in the 'sign IN and OUT

EXAMINATION NUMBER...

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Department of Clinical Medicine

 KMTC/QP-08/EPS

Section 1 (20 Multiple Choice Questions) (20 Marks)

1. What body language shows you are listening?
a) Turning away from the speaker
b) Nodding and making eye contact
e)Looking out ofthe window
d) Respending inappropriately
2. Our dress code is an example of
a) Verbal communication
b) Written communication
c) Non verbal communication
d) Spoken communication
The information which is transferred to the receiver has to be interpreted. This process is known
3.
as

a) Encoding
b) Decoding
c) Channel
d) Medium
text-matter so that it is similar to the main source is
4 A technique that involves changing a
known as
a) Paraphrasing
b) Summarizing
c) Focusing
d) Questioning
5. Environmental barriers are the same as

a) Physiological noise
b) Psychological noise
c) Physical noise
d) Sociological noise
for specific detailed information, we read
6. When you read shorter texts like research papers
this is referred to as
slowly and with a lot of concentration,
a) Intensive reading
b) Extensive reading
c) Detailed reading
d) Short reading
7. To make our communication effective, we should follow---C,s
a) 7
b) 3
c) 4
d) 6

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Department of Clinical Medicine
 KMTC/QP-08/EPS

8. Which model views communication as a one-way process in which the speaker speaks and tne

listener listens.
a) Helical model
b) Transactional model
c) Interactive model
d) Linear model
well, is also known as
Listening to not only the words but emotions and ideas
as
9.

a) Critical listening
b) Intuitive listening
c) Deep listening
d) Faux listening
10. When is the communication process complete?
a) When the sender transmits the message
the channel
b) When the message enters
the channel
c)When the message leaves
the message
d) When the receiver understands
effective communication
must be avoided for
11. Which of the following
a) Sharing of activity
b)Listening
c) Ambiguity
d) Politeness
for textbook reading is
12. A successful strategy
a) SQ4R
b) SQ5R
c) Critical reading
d) Detailed reading commonly used in
are terms
and intimate stage
13. Phatic stage, personal stage
a) Intrapersonal communication

b) Interpersonal communication

c)Masscommunication
d) Organizational communication

directions, EXCEPT
communication can flow in the following
14. Formal
a) Downward communication

b) Upward communication

c) Horizontal communication

d) Unconscious communication

tell the audience about your aim of

what stage will you
an oral presentation, at
15. During
presentation?

a) Background
b) Introduction

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Department of Clinical Medicine
 KMTC/QP-08/EPS

c) Conclusion
d) Question session called
book to get a superficial idea of the content is
16. Looking quickly over a
a) Intensive reading
b) Extensive reading
c) Skimming
d) Scanning
said to have been developed by
17. The first model of communication is
a) Plato
b) Aristotle

c)Ptolemy
d) Steiner information to a large
18. The mode of communication that
involves a single source transmitting
called
number of receivers simultaneously is
a) Group communication
b) Mass communication
c) Interpersonal communication
d) Intrapersonal communication Which
an educational
institution where people are of equal staius.
19. Imagine you are working in in such a context?
method of communication is
best suiied and normally employed
a) Horizontal communication
b) Verticai communication
c) Corporate communication

d) Cross communication
verbal communication
can be termed as
20. Which of the following the classroom
delivered the lecture in
a) Prof. Sharma from green to orange
cross road changed
b) Signal at the the attention of the mother
to attract
c) The child was cryingfor leave application
wrote a letter
d) Dipak

Section 2 (4 Short Answer Questions)

(40 Marks)
Clients
ofthe
department county referral hospital.
and emergency
1. You working in trauma
are
information regarding
their patients
come to you for
some

communication ( 1 mark)
a) Define to communication
breakdown (5marks)
factors that may contribute
b) Discuss five (5) communication process (4marks)
diagram, illustrate the
c) With the aid of a labeled
(10marks)
Differentiate intensive reading and extensive reading
2.
occurs
state ways in which it
of noise in the learning process. In each,
3. Identify four (4) s o u r c e s (10marks)
which noise can be overcome
one way through

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Clinical Medicine
Department of
 KMTC/QP-08/EPS

(2marks)
4. a) Define a model as used in communication

(6marks)
b) Discuss three (3) models of communication
(2marks)
c) List two types of linear models

Section 3 (2 LongAnswer Question) (40 Marks)

communication.
1. Listening is a silent but very important component of
communication cannot be complete.
Without effectivelistening,
listening (10marks)
main core elements of active
a) Outline ten (10) a learner
(10marks)
ten (10) Guidelines
to Effective Listening by
b) Discuss
(4marks)
communication

2. a). Define one way and two-way (16marks)

of
and 4 disadvantages
b) Discuss the 4 advantages
O n e - w a y communication

i.
i1.
Two-way communication

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Clinical Medicine
Department of