Module 3
Module 3
Leadership
Social Factors:
1. Frustration:
o Happens when a goal is blocked, causing anger or irritation.
o Frustration-Aggression Theory: Frustration leads to aggression.
o Example: A student frustrated by a bad grade may lash out at classmates.
2. Provocation:
o Intentional or perceived insults that trigger aggression.
o Example: A colleague insults someone's work, causing an aggressive
response.
3. Displaced Aggression:
o Aggression is redirected to a less threatening target when confronting the
source is difficult.
o Example: After a stressful workday, someone might take out their frustration
on family members.
4. Media Violence:
o Watching violent media can increase aggression, especially in children.
o Social Learning Theory: People imitate observed behaviours, especially when
rewarded.
o Example: A child mimics violent actions after seeing them in a video game.
5. Heightened Arousal:
o Intense emotional states (stress, fear, excitement) make people more likely to
act aggressively.
o Example: Fans at a heated sports event might engage in aggressive behavior
due to heightened excitement.
Personal Factors:
1. Type A Personality:
o Competitive, impatient, and aggressive. Prone to frustration and aggression in
stressful situations.
o Example: A manager yelling at an employee for a minor mistake due to
impatience.
2. Type B Personality:
o Relaxed, patient, and less competitive. Less likely to act aggressively.
o Example: A calm teacher addressing disruptive students patiently rather than
with aggression.
Situational Factors:
1. Alcohol Consumption:
o Alcohol lowers inhibitions, leading to more aggressive behaviour due to
impaired judgment.
oExample: A person becomes aggressive in a bar after drinking too much.
2. High Temperatures:
o Heat causes discomfort and irritability, which can trigger aggression.
o Example: People becoming hostile or impatient during a heatwave.
Module I: Leadership
Nature of Leadership:
Traits of a Leader:
Conclusion:
Autocratic leadership is characterized by a leader who makes decisions without seeking input
from others. The leader maintains complete control and power, and team members have
limited freedom to contribute. This style is often criticized for leading to low engagement,
dependency on the leader, and a toxic environment. However, it can be useful in crises where
quick decision-making and strong direction are essential. The key advantages are clarity,
rapid decision-making, and productivity, particularly in low-skilled teams. However, it often
results in fear, intimidation, and low team morale over time.
Charismatic leaders inspire and motivate their followers through their confidence,
communication skills, and ability to set a compelling vision. They often form emotional
bonds with their followers and lead by example. Charismatic leadership is most effective in
times of crisis, when change is needed, or when the organization requires new goals. It
requires a strong leader image, high energy, and enthusiasm. While this leadership style can
lead to high levels of motivation and commitment, it can also create unhealthy dependency
on the leader, especially if the relationship becomes too emotional or cult-like.
1. Trait Theory
Trait theory suggests that certain inherent qualities—such as intelligence, confidence, and
charisma—are essential for effective leadership. Leaders like Nelson Mandela exemplify
traits such as empathy, resilience, and integrity, which are seen as key factors in their ability
to inspire and lead.
2. Behavioural Theory
Behavioural theory focuses on how leaders act, rather than their inherent traits. It divides
leaders into task-oriented and relationship-oriented types. Task-oriented leaders prioritize
productivity and goals, while relationship-oriented leaders emphasize team dynamics and
morale. Both styles can be learned and developed over time, and can be adapted based on the
needs of the team.
3. Contingency Theory
Contingency theory argues that the effectiveness of a leadership style depends on the specific
situation. There is no one-size-fits-all approach; leaders must adjust their methods based on
factors such as task nature, team composition, and external conditions.
Proposed by Paul Hersey and Ken Blanchard, this theory emphasizes that leaders should
adapt their style based on the maturity and competence of their followers. For example, a new
employee may require a directing style, while a more experienced employee might benefit
from a coaching or delegating style.
Transformational leadership focuses on inspiring followers to exceed their own interests for
the greater good. It involves fostering a shared vision and encouraging innovation. Leaders
like Satya Nadella at Microsoft are examples of transformational leaders who prioritize
empathy, innovation, and collaboration to motivate their teams.
This theory is based on the exchange relationship between leaders and followers.
Transactional leaders use rewards and punishments to motivate followers. While this
approach is effective for achieving short-term goals, it may not foster long-term engagement
or creativity.
LMX theory explores the different relationships that leaders form with their followers. High-
quality exchanges, based on trust and mutual respect, lead to better performance and
satisfaction. This theory emphasizes the importance of strong interpersonal relationships in
leadership.
Servant leadership, proposed by Robert Greenleaf, prioritizes the needs of others. Leaders
who follow this model focus on serving their followers, helping them grow, and fostering
collaboration. This style is often seen in nonprofit organizations and community-based
initiatives.
The Great Man theory suggests that leaders are born, not made, and that exceptional
individuals possess innate qualities that set them apart. Though largely criticized for ignoring
situational factors, this theory is still referenced when discussing historical figures like
Winston Churchill or Alexander the Great.
Pro-social behaviour refers to voluntary actions that are intended to benefit others, such as
helping, sharing, cooperating, or comforting. It plays a crucial role in fostering positive social
interactions and is fundamental for maintaining social harmony.
• Altruism: Refers to selfless acts performed solely for the well-being of others,
without expecting anything in return. It is driven by genuine concern for others'
welfare.
• Pro-social Behaviour: While similar to altruism, pro-social behaviour can include
actions motivated by both selfless and self-interested motives, such as gaining social
approval.
Both pro-social behaviour and altruism contribute positively to society, but altruism is
considered the more selfless form, whereas pro-social behaviour may also involve personal
motivations. These behaviours are crucial for fostering social bonds and promoting positive
group dynamics.
Altruism and prosocial behavior both involve actions aimed at helping others, but they differ
in key ways:
1. Motivation:
o Altruism is characterized by selflessness, where an individual helps others
without expecting any personal gain or reward. The primary motivation is a
genuine concern for the well-being of others.
o Prosocial behavior includes both selfless and self-interested motives. While it
often involves helping others, it can also be driven by the desire for social
approval, the benefits of reciprocal help, or personal satisfaction.
2. Scope of Behavior:
o Altruism typically involves more significant acts of self-sacrifice, where the
helper may face personal risks or discomfort. The actions are usually more
substantial.
o Prosocial behavior, on the other hand, encompasses a wider range of actions,
including smaller, less risky acts of kindness, cooperation, and support, such
as holding the door open for someone or helping a colleague with a task.
3. Social Context:
o Altruism is often viewed as an individual trait, with people helping others
independently and without any external pressure.
o Prosocial behavior can be influenced by social norms and expectations, as
individuals may act out of a desire to conform to societal standards or gain
social approval.
The bystander effect refers to the phenomenon where individuals are less likely to intervene
in an emergency situation when other people are present. The key factors behind this effect
include:
The bystander effect was famously studied by social psychologists Bibb Latané and John
Darley following the murder of Kitty Genovese in 1964, where multiple witnesses failed to
intervene. Latané and Darley identified diffusion of responsibility and social influence as
the primary reasons for the lack of intervention.
1. Taking Personal Responsibility: When faced with a situation, act as if you're the
only person who can help. This reduces the chance of deferring responsibility to
others.
2. Direct Intervention: If you're a bystander, don't hesitate to intervene by providing
clear direction or support, which can inspire others to join in.
3. Training and Awareness: Some schools and organizations provide training to help
individuals recognize when they need to step up, and encourage a proactive stance in
emergencies.
1. Noticing the Event: You must first notice that something requires attention (e.g.,
someone in need of help).
2. Interpreting the Event as an Emergency: After noticing, you assess whether the
situation is urgent and requires assistance.
3. Taking Responsibility: You decide whether it's your responsibility to intervene. The
presence of others may dilute your sense of responsibility (diffusion of responsibility).
4. Deciding How to Help: You determine the best course of action based on the
situation and your ability to help.
5. Providing Help: Finally, you take action to assist.
1. Situational Factors:
o Presence of Others: The more bystanders there are, the less likely any one
person is to help due to the diffusion of responsibility.
o Time Pressure: People under time constraints are less likely to help.
o Environmental Context: People are more likely to help in positive, safe
environments than in stressful, unsafe situations.
o Perceived Need for Help: The more urgent the need, the more likely someone
will step in to help.
2. Personal Factors:
o Self-Interest: Sometimes, people engage in prosocial behavior to gain social
approval or avoid negative feelings.
o Moral Integrity: People with strong moral principles help others out of
genuine concern, without expecting anything in return.
o Empathy: Individuals who empathize with others are more likely to engage in
prosocial behavior.
3. Emotional Factors:
o Empathy and Compassion: These emotions motivate individuals to help
those in distress.
o Mood: A positive mood can increase helping behavior, while a negative mood
might prompt helping as a way to alleviate personal distress.
o Guilt: Feelings of guilt can motivate individuals to perform helpful actions to
make up for perceived wrongdoings.
4. Dispositional Factors:
o Altruism: Some individuals are naturally inclined to help others without
expecting rewards.
o Agreeableness: People who are agreeable are generally more cooperative and
empathetic, leading to more frequent prosocial behavior.
o Moral Identity: Individuals who see being moral as a core part of their
identity are more likely to engage in prosocial acts.
o Sense of Responsibility: A strong internal sense of duty can drive individuals
to help others, regardless of situational pressures.
This module provides an in-depth exploration of aggression, focusing on its nature, concept,
causes, and effects, and examining the various theories that attempt to explain aggressive
behavior.
Learning Objectives
Definition of Aggression
Aggression is typically defined as behavior intended to harm someone who does not wish to
be harmed (Baron & Richardson, 1994). It's important to note that aggression involves
intent—it is not just about causing harm, but doing so deliberately. Some behaviors that
might seem aggressive (like an accidental injury) are not considered aggressive because they
lack harmful intent. For instance:
Psychological aggression, such as verbal berating or cyberbullying, can also cause severe
harm. Violence, which is a subset of aggression, refers to extreme forms of aggression
intended to cause significant physical harm (e.g., murder, assault).
Types of Aggression
Aggressive behavior has a profound impact on the emotional, psychological, and social well-
being of individuals:
Theories of Aggression
• Sigmund Freud initially proposed that aggression stems from a death instinct
(Thanatos) in addition to the life instinct (Eros). Aggression, according to this theory,
is a natural, intrinsic drive that is part of human nature.
• Criticism: This theory is difficult to test empirically, and modern psychologists argue
that aggression is influenced by environmental and social factors, not just innate
drives.
Frustration-Aggression Hypothesis:
• This theory, proposed by Dollard and colleagues, suggests that frustration caused by
blocked goals leads to aggression. For example, when an individual’s progress is
impeded, they may lash out in frustration.
• Criticism: The theory was criticized for being too rigid and oversimplified. Modern
updates (e.g., Leonard Berkowitz) argue that frustration creates a predisposition for
aggression, but negative emotions, not just frustration, can trigger aggressive
behavior.
Conclusion
Frustration-Aggression Theory
While frustration often leads to aggression, the outcome is not always the same for everyone.
Self-control or self-awareness can allow individuals to manage their emotions and avoid
aggressive responses. The theory implies that aggression doesn't necessarily have to be
directed at the source of frustration. For example, someone who is frustrated at work may
take their aggression out on their family members instead.
A classic study that demonstrated this theory involved children who were frustrated by not
being able to reach toys placed behind a screen. After the screen was removed, the children
were observed to engage in more aggressive play. This study highlighted how frustration can
prime individuals for aggression, even if the cause of their frustration is no longer present.
The Social Learning Theory (SLT) of aggression, proposed by Albert Bandura in the 1960s,
explains aggression as a learned behavior. This theory emerged from Bandura’s famous Bobo
Doll experiment, where children observed an adult model behaving aggressively towards an
inflatable doll. After witnessing the aggressive behavior, the children were more likely to
exhibit similar aggressive actions.
In the case of children, exposure to violent TV shows or video games may increase the
likelihood of mimicking aggressive behavior.
• Neglect of Biological Factors: SLT emphasizes the social and environmental aspects
of aggression, but critics argue that biological factors, such as hormones (e.g.,
testosterone) or neurological conditions, also play a significant role in aggressive
behavior.
• Over-Simplification: By focusing primarily on learned behaviors, SLT overlooks
other factors influencing aggression, such as emotional states (e.g., anger, frustration),
personality traits, or situational contexts.
• Cultural Variation: What is considered aggressive can differ across cultures. In
some cultures, aggression may be considered acceptable in certain contexts (e.g., self-
defense or honor), while in others, it is strongly discouraged. This cultural variability
is not fully accounted for in SLT.
While the theory explains how aggression can be acquired through observation and
reinforcement, it does not fully explain why some individuals, even with similar exposure to
aggressive models, may not act aggressively.
Both theories contribute to our understanding of aggressive behavior but also have notable
limitations in their explanations of the complexity of human aggression.