GHL Features
GHL Features
2-Way Text & Email Conversa6on: Enables seamless communica0on with clients through text and email within a
single pla9orm. Offers real-0me conversa0ons, helping businesses stay connected with their audience.
2. GMB Messaging: Integrates Google My Business messaging into the pla9orm, allowing businesses to manage and
respond to customer inquiries directly from their GMB lis0ng.
3. Web Chat: A chat tool that can be embedded on websites, enabling instant communica0on with visitors. Supports
customer engagement and query resolu0on in real 0me.
4. Reputa6on Management: Tools to monitor and manage online reputa0on. Allows businesses to track and respond to
reviews and improve their online presence and credibility.
5. Facebook Messenger: Integrates Facebook Messenger into the pla9orm, enabling businesses to manage messages
from their Facebook page directly from Go High Level.
6. GMB Call Tracking: Tracks and records calls made through Google My Business lis0ngs. Provides insights into call
volume, dura0on, and caller details.
7. Missed Call Text Back: Automa0cally sends a text message to callers who didn't get an answer, ensuring that poten0al
leads are not lost.
8. Text To Pay: Simplifies the payment process by allowing businesses to send payment requests via text message,
making transac0ons convenient for customers.
9. Social Planner: A tool for scheduling and managing social media content. Enables planning and automa0ng social
media posts across different pla9orms.
10. Invoice: Generates and manages invoices directly within the pla9orm. Streamlines the billing process, making it easier
to request and track payments.
11. Calendar: An integrated calendar system for scheduling appointments, mee0ngs, and reminders. Enhances 0me
management and coordina0on.
12. CRM: Customer Rela0onship Management system that helps in tracking interac0ons, managing leads, and maintaining
customer informa0on, enhancing customer rela0onships and sales efforts.
13. Opportuni6es: Tracks and manages sales opportuni0es. Helps in iden0fying poten0al leads and monitoring sales
progress.
14. Email Marke6ng: Enables the crea0on and distribu0on of email campaigns. Supports marke0ng strategies with tools
for targeted and bulk emailing.
15. Forms: Create custom forms for various purposes like lead genera0on, surveys, or feedback. Integrates with the
website and CRM for data collec0on and analysis.
16. Surveys: Tools to create and distribute surveys. Collects feedback and insights from customers or leads, aiding in
market research and customer service.
17. Trigger Links: Special links that, when clicked, trigger a specific ac0on or automa0on. Useful in personalized marke0ng
and tracking user engagement.
18. SMS & Email Templates: Pre-designed templates for SMS and emails, saving 0me and maintaining consistency in
communica0on.
19. Funnels: Create and manage sales and marke0ng funnels. Helps in guiding poten0al customers through the
purchasing journey.
20. Websites: Tools to create and manage websites. Supports the development of professional websites without needing
extensive coding knowledge.
21. Workflows: Automates tasks and processes. Enables the crea0on of custom workflows to streamline business
opera0ons.
22. Memberships: Manage membership programs, including sign-ups, subscrip0ons, and content access. Useful for
recurring revenue models and community building.
23. All Repor6ng: Comprehensive repor0ng tools for analyzing various aspects of business performance. Provides insights
into sales, marke0ng, customer behavior, and more.
24. Triggers: Set up automated triggers for various ac0ons within the pla9orm. Enhances efficiency by automa0ng
repe00ve tasks based on specific criteria.
25. Campaigns: Tools to create, manage, and track marke0ng campaigns. Supports mul0-channel campaigns including
email, SMS, and social media.
26. Blogs: A feature to create and manage blog content. Supports content marke0ng efforts and helps in driving traffic
and engagement.
27. Affiliate Manager: Manage and track affiliate marke0ng programs. Includes tools for recrui0ng affiliates, tracking
referrals, and managing commissions.
28. Proposals & Es6mates: Generate and send professional proposals and es0mates. Streamlines the process of quo0ng
and securing new business.
29. Communi6es: Create and manage online communi0es. Facilitates engagement and interac0on among members,
fostering a sense of community and loyalty.