Privacy Policy (/privacy-policy) © 2007-2024 Flipkart

with the this Terms of Use, We shall have the right to indefinitely suspend or terminate or
block access of your membership on the Website and refuse to provide You with access to
the Website.

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Communications
When You use the Website or send emails or other data, information or communication to
us, You agree and understand that You are communicating with Us through electronic
COMMISSIONS records and You consent to receive communications via electronic records from Us
(/COMMISSIONS) periodically and as and when required. We may communicate with you by email or by such
other mode of communication, electronic or otherwise.

AFFILIATE
TOOLS
(/TOOLS/AFFILIA
Platform for Transaction and
TOOLS-INFO)
Communication
FAQs The Website is a platform that Users utilize to meet and interact with one another for their
(/FAQS) transactions. Flipkart is not and cannot be a party to or control in any manner any
transaction between the Website's Users.
 API

UPDATES Henceforward:
(/UPDATES)
1. All commercial/contractual terms are offered by and agreed to between Buyers and
Sellers alone. The commercial/contractual terms include without limitation price, shipping
costs, payment methods, payment terms, date, period and mode of delivery, warranties
CONTACT US
related to products and services and after sales services related to products and services.
(/CONTACT-US)
Flipkart does not have any control or does not determine or advise or in any way involve
itself in the offering or acceptance of such commercial/contractual terms between the
Buyers and Sellers.

2. Flipkart does not make any representation or Warranty as to specifics (such as quality,
value, salability, etc) of the products or services proposed to be sold or offered to be sold or
purchased on the Website. Flipkart does not implicitly or explicitly support or endorse the
sale or purchase of any products or services on the Website. Flipkart accepts no liability for
any errors or omissions, whether on behalf of itself or third parties.

3. Flipkart is not responsible for any non-performance or breach of any contract entered
into between Buyers and Sellers. Flipkart cannot and does not guarantee that the
concerned Buyers and/or Sellers will perform any transaction concluded on the Website.
Flipkart shall not and is not required to mediate or resolve any dispute or disagreement
between Buyers and Sellers.

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Privacy Policy (/privacy-policy) © 2007-2024 Flipkart
(h) infringes upon or violates any third party's rights [including, but not limited to,
intellectual property rights, rights of privacy (including without limitation unauthorized
disclosure of a person's name, email address, physical address or phone number) or rights
of publicity];

MENU (/) (i) promotes an illegal or unauthorized copy of another person's copyrighted work (see
"Copyright complaint" below for instructions on how to lodge a complaint about uploaded
HOME (/) copyrighted material), such as providing pirated computer programs or links to them,
providing information to circumvent manufacture-installed copy-protect devices, or
providing pirated music or links to pirated music files;
COMMISSIONS
(j) contains restricted or password-only access pages, or hidden pages or images (those
(/COMMISSIONS)
not linked to or from another accessible page);

(k) provides material that exploits people in a sexual, violent or otherwise inappropriate
AFFILIATE manner or solicits personal information from anyone;
TOOLS
(l) provides instructional information about illegal activities such as making or buying
(/TOOLS/AFFILIA
illegal weapons, violating someone's privacy, or providing or creating computer viruses;
TOOLS-INFO)
(m) contains video, photographs, or images of another person (with a minor or an adult).
FAQs
(n) tries to gain unauthorized access or exceeds the scope of authorized access to the
(/FAQS)
Website or to profiles, blogs, communities, account information, bulletins, friend request, or
other areas of the Website or solicits passwords or personal identifying information for
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commercial or unlawful purposes from other users;

UPDATES (o) engages in commercial activities and/or sales without Our prior written consent such as
(/UPDATES) contests, sweepstakes, barter, advertising and pyramid schemes, or the buying or selling of
"virtual" products related to the Website. Throughout this Terms of Use, Flipkart's prior
written consent means a communication coming from Flipkart's Legal Department,
CONTACT US specifically in response to Your request, and specifically addressing the activity or conduct
(/CONTACT-US) for which You seek authorization;

(p) solicits gambling or engages in any gambling activity which We, in Our sole discretion,
believes is or could be construed as being illegal;

(q) interferes with another USER's use and enjoyment of the Website or any other
individual's User and enjoyment of similar services;

(r) refers to any website or URL that, in Our sole discretion, contains material that is
inappropriate for the Website or any other website, contains content that would be
prohibited or violates the letter or spirit of these Terms of Use.

(s) harm minors in any way;

(t) infringes any patent, trademark, copyright or other proprietary rights or third party's trade
secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of
counterfeit or stolen products;

(u) violates any law for the time being in force;

(v) deceives or misleads the addressee/ users about the origin of such messages or
communicates any information which is grossly offensive or menacing in nature;

(w) impersonate
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| FAQs (/faqs) person;
| Terms & Conditions (/terms-and-conditions) | Terms Of Use (/terms-of-use) |
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Privacy Policy (/privacy-policy) © 2007-2024 Flipkart
(x) contains software viruses or any other computer code, files or programs designed to
interrupt, destroy or limit the functionality of any computer resource; or contains any trojan
horses, worms, time bombs, cancelbots, easter eggs or other computer programming
routines that may damage, detrimentally interfere with, diminish value of, surreptitiously
intercept or expropriate any system, data or personal information;
MENU (/)
(y) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations
HOME (/) with foreign states, or public order or causes incitement to the commission of any
cognizable offence or prevents investigation of any offence or is insulting any other nation.

(z) shall not be false, inaccurate or misleading;

COMMISSIONS
(/COMMISSIONS) (aa) shall not, directly or indirectly, offer, attempt to offer, trade or attempt to trade in any
item, the dealing of which is prohibited or restricted in any manner under the provisions of
any applicable law, rule, regulation or guideline for the time being in force.
AFFILIATE
(ab) shall not create liability for Us or cause Us to lose (in whole or in part) the services of
TOOLS
Our internet service provider ("ISPs") or other suppliers;
(/TOOLS/AFFILIA
TOOLS-INFO)

2. You shall not use any "deep-link", "page-scrape", "robot", "spider" or other automatic
FAQs
device, program, algorithm or methodology, or any similar or equivalent manual process, to
(/FAQS)
access, acquire, copy or monitor any portion of the Website or any Content, or in any way
reproduce or circumvent the navigational structure or presentation of the Website or any
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Content, to obtain or attempt to obtain any materials, documents or information through
any means not purposely made available through the Website. We reserve Our right to bar
UPDATES
any such activity.
(/UPDATES)

3. You shall not attempt to gain unauthorized access to any portion or feature of the
CONTACT US
Website, or any other systems or networks connected to the Website or to any server,
(/CONTACT-US)
computer, network, or to any of the services offered on or through the Website, by hacking,
password "mining" or any other illegitimate means.

4. You shall not probe, scan or test the vulnerability of the Website or any network
connected to the Website nor breach the security or authentication measures on the
Website or any network connected to the Website. You may not reverse look-up, trace or
seek to trace any information on any other User of or visitor to Website, or any other
customer, including any account on the Website not owned by You, to its source, or exploit
the Website or any service or information made available or offered by or through the
Website, in any way where the purpose is to reveal any information, including but not
limited to personal identification or information, other than Your own information, as
provided for by the Website.

5. You shall not make any negative, denigrating or defamatory statement(s) or comment(s)
about Us or the brand name or domain name used by Us including the terms Flipkart, Flyte,
Digiflip, Flipcart, flipkart.com, or otherwise engage in any conduct or action that might
tarnish the image or reputation, of Flipkart or sellers on platform or otherwise tarnish or
Payments (/payment-information) | FAQs
dilute any Flipkart's | Terms
(/faqs)trade or &service
Conditions (/terms-and-conditions)
marks, trade name and/or | Terms Of Use
goodwill with |
(/terms-of-use)
associated
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Privacy Policy (/privacy-policy) © 2007-2024 Flipkart
the use of any personal information that You publicly disclose or share with others on the
Website. Please carefully select the type of information that You publicly disclose or share
with others on the Website.

MENU (/)
15. Flipkart shall have all the rights to take necessary action and claim damages that may
occur due to your involvement/participation in any way on your own or through group/s of
HOME (/)
people, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services).

COMMISSIONS
(/COMMISSIONS) Contents Posted on Site
All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos,
AFFILIATE sounds, music and artwork (collectively, "Content"), is a third party user generated content
TOOLS and Flipkart has no control over such third party user generated content as Flipkart is
(/TOOLS/AFFILIA merely an intermediary for the purposes of this Terms of Use.
TOOLS-INFO)
Except as expressly provided in these Terms of Use, no part of the Website and no Content
may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded,
FAQs
translated, transmitted or distributed in any way (including "mirroring") to any other
(/FAQS)
computer, server, Website or other medium for publication or distribution or for any
commercial enterprise, without Flipkart's express prior written consent.
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You may use information on the products and services purposely made available on the
UPDATES Website for downloading, provided that You (1) do not remove any proprietary notice
(/UPDATES) language in all copies of such documents, (2) use such information only for your personal,
non-commercial informational purpose and do not copy or post such information on any
networked computer or broadcast it in any media, (3) make no modifications to any such
CONTACT US information, and (4) do not make any additional representations or warranties relating to
(/CONTACT-US) such documents.

You shall be responsible for any notes, messages, emails, billboard postings, photos,
drawings, profiles, opinions, ideas, images, videos, audio files or other materials or
information posted or transmitted to the Website (collectively, "Content"). Such Content will
become Our property and You grant Us the worldwide, perpetual and transferable rights in
such Content. We shall be entitled to, consistent with Our Privacy Policy as adopted in
accordance with applicable law, use the Content or any of its elements for any type of use
forever, including but not limited to promotional and advertising purposes and in any media
whether now known or hereafter devised, including the creation of derivative works that
may include the Content You provide. You agree that any Content You post may be used by
us, consistent with Our Privacy Policy and Rules of Conduct on Site as mentioned herein,
and You are not entitled to any payment or other compensation for such use.

Privacy
We view protection of Your privacy as a very important principle. We understand clearly that
You and Your Personal Information is one of Our most important assets. We store and
process Your Information including any sensitive financial information collected (as defined
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Privacy Policy (/privacy-policy) © 2007-2024 Flipkart
under the Information Technology Act, 2000), if any, on computers that may be protected by
physical as well as reasonable technological security measures and procedures in
accordance with Information Technology Act 2000 and Rules there under. Our current
Privacy Policy is available at /s/privacypolicy. If You object to Your Information being
transferred or used in this way please do not use Website.
MENU (/)

HOME (/)
We and our affiliates will share / sell / transfer / license / covey some or all of your personal
information with another business entity should we (or our assets) plan to merge with or
are acquired by that business entity, or re-organization, amalgamation, restructuring of
COMMISSIONS
business or for any other reason whatsoever. Should such a transaction or situation occur,
(/COMMISSIONS)
the other business entity or the new combined entity will be required to follow the privacy
policy with respect to your personal information. Once you provide your information to us,
you provide such information to us and our affiliate and we and our affiliate may use such
AFFILIATE
information to provide you various services with respect to your transaction whether such
TOOLS
transaction are conducted on www.flipkart.com or with third party merchant's or third party
(/TOOLS/AFFILIA
merchant's website.
TOOLS-INFO)

FAQs
(/FAQS) Disclaimer of Warranties and Liability
 API This Website, all the materials and products (including but not limited to software) and
services, included on or otherwise made available to You through this site are provided on
UPDATES "as is" and "as available" basis without any representation or warranties, express or implied
(/UPDATES) except otherwise specified in writing. Without prejudice to the forgoing paragraph, Flipkart
does not warrant that:

• This Website will be constantly available, or available at all; or

CONTACT US
(/CONTACT-US) • The information on this Website is complete, true, accurate or non-misleading.

Flipkart will not be liable to You in any way or in relation to the Contents of, or use of, or
otherwise in connection with, the Website. Flipkart does not warrant that this site;
information, Content, materials, product (including software) or services included on or
otherwise made available to You through the Website; their servers; or electronic
communication sent from Us are free of viruses or other harmful components.

Nothing on Website constitutes, or is meant to constitute, advice of any kind. All the
Products sold on Website are governed by different state laws and if Seller is unable to
deliver such Products due to implications of different state laws, Seller will return or will
give credit for the amount (if any) received in advance by Seller from the sale of such
Product that could not be delivered to You.

You will be required to enter a valid phone number while placing an order on the Website.
By registering Your phone number with us, You consent to be contacted by Us via phone
calls and/or SMS notifications, in case of any order or shipment or delivery related updates.
We will not use your personal information to initiate any promotional phone calls or SMS.

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Privacy Policy (/privacy-policy) © 2007-2024 Flipkart
Seller will not pay any interest on the amount maintained by you in your Seller specific
Wallet.

Refill of Wallet: Your Wallet can be refilled, using any of the pre-paid payment options only.
MENU (/)
You will be able to recharge your Wallet up to an amount of ₹10,000 in one instance. There
is no need to maintain a minimum balance.
HOME (/)
Refund of Wallet Amount: Your Wallet comprises of three types of balances - Store credit
(which is a credit granted by Us typically in lieu of a cancelled order), Topped-up balance
COMMISSIONS (which is a prepaid amount that You added to the Wallet to pay for future orders on the
(/COMMISSIONS) Website) and Promotional balance (which is credit granted by Us purely for promotional or
goodwill purposes). Topped-up balance (prepaid amount) as well as the Promotional
balance added to the Wallet will be non-refundable while Store credit will continue to be
AFFILIATE entirely refundable.
TOOLS
Limitation of Liability: In no event will Flipkart will be liable for any money lying to your
(/TOOLS/AFFILIA
credit in wallet, any special, incidental, indirect or consequential damages or losses of any
TOOLS-INFO)
kind, arising from the use of Wallet or association with the Wallet.

FAQs
(/FAQS)

30 Day Replacement Guarantee*

 API

UPDATES
The 30 Day Replacement Guarantee seeks to assist Buyers who have been defrauded by
(/UPDATES)
qualified sellers on the Website. If at the time of delivery and/or within 30 days from the
date of delivery of the product/s, if any defect is found, then the buyer of the product/s can
ask for replacement of the product/s from the seller subject to the following terms and
CONTACT US
conditions:
(/CONTACT-US)
1. Notify seller of any defects in the product/s at the time of delivery of the product/s
and/or within 30 days from the date of delivery and the same product/s will be replaced in
return of the defective product/s.
2. Replacement can be for the entire product/s or part/s of the product subject to
availability of the same with the seller.

Following products shall not be eligible for return or replacement:

• Damages due to misuse of product;
• Incidental damage due to malfunctioning of product;
• Any consumable item which has been used/installed;
• Products with tampered or missing serial/UPC numbers;
• Digital products/services (Flyte music downloads)
• Any damage/defect which are not covered under the manufacturer's warranty
• Any product that is returned without all original packaging and accessories, including the
box, manufacturer's packaging if any, and all other items originally included with the
product/s delivered;
• Jewellery which is 'made to order' on customer's request

On Clothing, Footwear and Jewellery, qualified sellers accept 30 day exchange subject to
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Privacy Policy (/privacy-policy) © 2007-2024 Flipkart
the following conditions:

Clothes and footwear are not used (other than for trial), altered, washed, soiled or damaged
in any way.
Original tags and packaging should be intact. For items that come in branded packaging,
MENU (/)
the box should be undamaged.
'Made to order' jewellery, Innerwear, lingerie, socks and clothing freebies are not covered
HOME (/)
under the return policy.
Damaged or defective clothing and footwear products are meanwhile covered by the 30
Day Replacement Guarantee.
COMMISSIONS
(/COMMISSIONS)
If Flipkart has suspicion or knowledge, that any of its buyers and sellers are involved in any
activity that is intended to provide claims or information that is false, misleading or not
genuine, then Flipkart may while reserving its rights to initiate civil and/or criminal
AFFILIATE
proceedings against member may also at its sole discretion suspend, block, restrict, cancel
TOOLS
the Display Name of such buyer and seller and /or disqualify that user and any related
(/TOOLS/AFFILIA
users from availing protection through this program.
TOOLS-INFO)

Flipkart reserves its right to initiate civil and/or criminal proceedings against a user who,
FAQs
files a invalid and/or false claims or provides false, incomplete, or misleading information.
(/FAQS)
In addition to the legal proceedings as aforesaid, Flipkart may at its sole discretion
suspend, block, restrict, cancel the Display Name [and its related Display Names] of such
 API
user and/or disqualify that user and any related users from availing protection through this
program. Any person who, knowingly and with intent to injure, defraud or deceive, files a
UPDATES
Fraudulent Complaint containing false, incomplete, or misleading information may be guilty
(/UPDATES)
of a criminal offence and will be prosecuted to the fullest extent of the law.

CONTACT US
(/CONTACT-US) Digital Content: Music
Music (MP3 format): Only certain short listed Seller (at the sole discretion of Flipkart) shall
be entitled to sell Music (MP3 format) on the Website. You may be able to purchase DRM-
free digital music in MP3 file format on the Website from the respective Sellers. Such MP3
music files shall be provided to You as per selection provided by Seller, subject to certain
limitations as described by the Seller. You shall be granted specified download rights of
DRM-free MP3 music files from the catalogue of MP3 music displayed on the Website. The
MP3 music may include full-length MP3 audio tracks at best available bit rate and certain
other premium features, as may be provided on the Website by respective Sellers from time
to time.

Territory: Currently You can purchase downloadable digital MP3 music only through the
Website and Flyte Music Application as may be made available from time to time on the
Website, only within the territory of India.

Rights Granted: Music download right is a non-exclusive, non-transferable right to use for
your personal, non-commercial, entertainment use, subject to and in accordance with the
Terms of Use. You may copy, store, transfer and burn the MP3 music file only for your
personal, non-commercial, entertainment use, subject to and in accordance with the Terms
of Use. You represent, warrant and agree that You will use the MP3 music file only for your
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Flyte eBooks application: Flyte eBooks application will enable you to read the digital books
purchased from the Flyte eBooks store, on your mobile or tablet devices. The app also has
an in-app Flyte eBooks store where the user can quickly purchase eBooks. The Flyte
eBooks app will be available in the Android platform. The Android app will be compatible
MENU (/)
with both mobiles and tablet devices. You can download the Flyte eBooks android app for
free from the Flipkart Website and also Google Play.
HOME (/)
Territory: Currently you can purchase downloadable eBooks only through the Website and
Flyte eBooks Application as may be made available from time to time on the Website, only
COMMISSIONS within the territory of India. You have to be within the Indian Territory to even download the
(/COMMISSIONS) already purchased files from your Flipkart eBooks library.

DRM Specifications: The DRM (Digital Rights Management) enables us to restrict certain
AFFILIATE
permissions. The Flyte DRM specifications restrict the following permissions:
TOOLS
(/TOOLS/AFFILIA
TOOLS-INFO)
Default Restrictions Flipkart Settings
Printing Not Allowed
FAQs
Copying Not Allowed
(/FAQS)
Side-Loading (from one device to other) Not Allowed
e-mailing Not Allowed
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Saving Images Not Allowed
UPDATES Read out aloud Not Allowed
(/UPDATES) Number of distinct devices for file Allowed (Six)
downloading
Social media sharing 140 word
CONTACT US
(/CONTACT-US)
Rights Granted: Upon your payment of our fees for ebook, we grant you a non-exclusive,
non-transferable right to use the downloaded ebook for your personal, non-commercial,
entertainment use, subject to and in accordance with the Terms of Use. You may store the
ebook only for your personal, non-commercial, entertainment use, subject to and in
accordance with the Terms of Use. You represent, warrant and agree that you will use the
ebook only for your personal, non-commercial, entertainment use and not for any
redistribution of the same or other use restricted in this Section. You agree not to infringe
the rights of the copyright owners and to comply with all applicable laws in your use of the
ebook. You agree that you will not redistribute, transmit, assign, sell, broadcast, rent, share,
lend, modify, adapt, edit, license or otherwise transfer or use ebook. You are not granted
any synchronization, public performance, promotional use, commercial sale, resale,
reproduction or distribution rights for ebook. You acknowledge that the ebook embodies
the intellectual property of a third party and is protected by law.

Explicit Consent: You agree that we shall have no liability to you for ebook downloaded by
You on the Website or Flyte Apps if you find the same to be offensive, indecent or
objectionable.

Payment:
Payments (/payment-information) The (/faqs)
| FAQs Price List for each
| Terms downloadable
& Conditions ebook displayed
(/terms-and-conditions) on Of
| Terms theUse
Website represents
(/terms-of-use) |
Pi P li (/ i li ) © 2007 2024 Fli k t