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PAUL DAVID
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“A STUDY ON EMPLOYEES SATISFACTION AT Q-TECH

INDUSTRIES PUDUCHERRY”

PROJECT REPORT

Submitted By

KERTHYVASAN.B
REGISTER NO: 23810199

Under the Guidance of


Mr. Imayavendan.V B.E(EEE)., MBA(IB)., B.Ed.,
Assistant Professor (Senior Grade),
Department of Management Studies

In partial fulfilment for the award of degree of


MASTER OF BUSINESS ADMINISTRATION

DEPARTMENT OF MANAGEMENT STUDIES

CHRIST COLLEGE OF ENGINEERING & TECHNOLOGY,


PUDUCHERRY
PONDICHERRY UNIVERSITY

NOVEMBER 2024
DEPARTMENT OF MANAGEMENT STUDIES

BONAFIDE CERTIFICATE

This is to certify that the project work entitled “A STUDY ON EMPLOYEES


SATISFACTION AT Q-TECH INDUSTRIES PUDUCHERRY”is a bonafide work done by
KERTHYVASAN.B [23810199] in partial fulfillment of the requirement for the award of Master
of Business Administration by Pondicherry University during the academic year 2024 – 2025.

GUIDE HEAD OF THE DEPARTMENT

Submitted for viva-voce Examination held on ____________________

EXTERNAL EXAMINER

1.

2.
DECLARATION

I, KERTHYVASAN .B hereby declare that Project title “A STUDY ON EMPLOYEES


SATISFACTION AT Q-TECH INDUSTRIES PUDUCHERRY” is an original piece of work
carried out by me under guidance of Mr. Imayavendan.V B.E(EEE)., MBA(IB)., B.Ed.,Assistant
Professor (Senior Grade), Department of Management Studies, Christ College of Engineering and
Technology. The information has been collected from genuine and authentic sources. The work has
been submitted in partial fulfillment of requirement for the award of the degree MASTER OF
BUSINESS ADMINISTARTION from CHRIST COLLEGE OF ENGINEERING AND
TECHNOLOGY, PUDUCHERRY.

I also declare that this report has not been submitted in full or part thereof, to any university or
institution for the award for the award of any degree or diploma.

PLACE: PUDUCHERRY KERTHYVASAN

DATE: 23810199
ACKNOWLEDGMENT

The successful completion of any task would be incomplete without mentioning the names of
persons who helped to make it possible. I take this opportunity to express my gratitude in few
words and respect to all those helped me in the completion of this project.

I express my gratitude Dr. S.R. SAM PAUL, M.E., Ph.D., B.L., Chairman & Managing
Director, Christ College of Engineering & Technology for providing necessary and essential
facilities to do this project work.

I express our sincere thanks to Dr. A. SIVAKUMAR, M.E., Ph.D., M.I.S.T.E., Principal,
Christ College of Engineering & Technology, for providing me with an opportunity to study and
for his encouragement, support and guidance to complete this project work successfully.

I express my sincere thanks to Dr. D. BHAVANI., M.B.A., Ph.D., M.I.S.T.E., Professor &
Head, Department of Management Studies, for providing me an opportunity to study and for
their encouragement, support and guidance to complete this work successfully.

I express a deep sense of gratitude to my guide Mr. Imayavendan.V B.E(EEE)., MBA(IB).,


B.Ed.,Assistant Professor (Senior Grade), Department of Management Studies, for his
support, motivation and constant guidance to complete the project work successfully.

I would like to thank all the Faculties of Department of Management Studies, for their constant
encouragement and support.

Finally, I express our sincere thanks and deep sense of gratitude to my parents and friends for
giving timely advice in all the ways and above all to God for his blessing upon me and in all
aspects for the success of this project work.
TABLE OF CONTENTS
CHAPTER TITLE PAGE NO.
INTRODUCTION
I 01
1.1 ABOUT THE STUDY
09
1.2 INDUSTRY PROFILE
22
1.3 COMPANY PROFILE
INTRODUCTION TO THE PROBLEM
II 32
2.1 TITLE OF THE STUDY
33
2.2 STATEMENT OF THE ROBLEM
34
2.3 OBJECTIVES OF THE STUDY
35
2.4 SCOPE OF THE STUDY
36
2.5 LIMITATIONS OF THE STUDY

III REVIEW OF LITERATURE 37


RESEARCH METHODODLOGY
IV 51
4.1 PERIOD OF STUDY
51
4.2 RESEARCH DESIGN
51
4.3 SAMPLING DESIGN
52
4.4 METHOD OF DATA COLLECTION
52
4.5 RESEARCH INSTRUMENT
53
4.6 TOOLS FOR ANALYSIS

V DATA ANALYSIS AND INTERPRETATION 54


VI FINDINGS 66
VII SUGGESTION AND RECOMMENDATION 68
VIII CONCLUSION 69

ANNEXURE
QUESTIONNAIRE 70
73
BIBLIOGRAPHY
LIST OF TABLES

TABLE NO. NAME OF THE TABLE PAGE NO.


5.1
5.1.1
5.1.2
5.1.3
5.1.4
5.1.5
5.1.6
5.1.7
5.1.8
5.1.9
5.1.10
5.2
5.2.1
5.2.2
5.3
5.4
LIST OF CHARTS

CHART
NAME OF THE CHART PAGE NO.
NO.
5.1
5.1.1
5.1.2
5.1.3
5.1.4
5.1.5
5.1.6
5.1.7
5.1.8
5.1.9
5.1.10
5.2
5.2.1
5.2.2
5.3
5.4
CHAPTER - I

INTRODUCTION
CHAPTER – II

INTRODUCTION TO THE
PROBLEM
CHAPTER – III

REVIEW OF LITERATURE
CHAPTER - IV

RESEARCH
METHODOLOGY
CHAPTER - V

DATA ANALYSIS AND


INTERPRETATION
CHAPTER - VI

FINDINGS OF THE STUDY


CHAPTER - VII

SUGGESTION AND
RECOMMENDATION
CHAPTER - VIII

CONCLUSION
ANNEXURE / APPENDIX

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