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Toshiba Satellite - L950 - L955

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Toshiba Satellite - L950 - L955

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Gharbi Habib

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Toshiba Personal Computer

Satellite L950/L955/S950/S955

(PSKGG/PSKGL)

Maintenance Manual

TOSHIBA CORPORATION

S/ No

Satellite L950/L955/S950/S955 Maintenance Manual i

Copyright
© 2012 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual
cannot be reproduced in any form without the prior written permission of Toshiba. No patent
liability is assumed with respect to the use of the information contained herein.

Toshiba Satellite L950/L955/S950/S955 Maintenance Manual

First edition September of 2012

Disclaimer
The information presented in this manual has been reviewed and validated for accuracy. The
included set of instructions and descriptions are accurate for the Satellite
L950/L955/S950/S955 at the time of this manual's production. However, succeeding
computers and manuals are subject to change without notice. Therefore, Toshiba assumes no
liability for damages incurred directly or indirectly from errors, omissions, or discrepancies
between any succeeding product and this manual.

Trademarks
Intel and Pentium are registered trademarks of Intel Corporation.
IBM, IBM PC/XT, PC/AT, PS/2 and OS/2 are registered trademarks of IBM Corporation.
Windows 7/8 home edition are registered trademarks of Microsoft Corporation.
Sound Blaster and Pro are trademarks of Creative Technology Ltd.
UNIX is a registered trademark of X/Open Company Ltd.
NetWare are registered trademarks of Novell, Inc.
All other properties are trademarks or registered trademarks of their respective holders.

ii Satellite L950/L955/S950/S955 Maintenance Manual

Preface

This maintenance manual describes how to perform hardware service maintenance for the
Toshiba Personal Computer Satellite L950/L955/S950/S955, referred to as Satellite
L950/L955/S950/S955 in this manual.

The procedures described in this manual are intended to help service technicians isolate
faulty Field Replaceable Units (FRUs) and replace them in the field.

SAFETY PRECAUTIONS

Four types of messages are used in this manual to bring important information to your
attention. Each of these messages will be italicized and identified as shown below.

DANGER: “Danger” indicates the existence of a hazard that could result in death or
serious bodily injury, if the safety instruction is not observed.

WARNING: “Warning” indicates the existence of a hazard that could result in bodily
injury, if the safety instruction is not observed.

CAUTION: “Caution” indicates the existence of a hazard that could result in property
damage, if the safety instruction is not observed.

NOTE: “Note” contains general information that relates to your safe maintenance
service.

Improper repair of the computer may result in safety hazards. Toshiba requires service
technicians and authorized dealers or service providers to ensure the following safety
precautions are adhered to strictly.

Be sure to fasten screws securely with the right screwdriver. If a screw is not fully
fastened, it could come loose, creating a danger of a short circuit, which could cause
overheating, smoke or fire.

If you replace the battery pack, RTC battery or backup battery, be sure to use only the
same model battery or an equivalent battery recommended by Toshiba. Installation of
the wrong battery can cause the battery to explode.

Satellite L950/L955/S950/S955 Maintenance Manual iii

The manual is divided into the following parts:

Chapter 1 Hardware Overview describes the Satellite L950/L955/S950/S955

system unit and each FRU.

Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve

FRU problems.

Chapter 3 Test and Diagnostics describes how to perform test and diagnostic
operations for maintenance service.

Chapter 4 Replacement Procedures describes the removal and replacement of the

FRUs.

Appendices The appendices describe the following:

Handling the LCD module

Board layout
Keyboard scan/character codes
Key layout

iv Satellite L950/L955/S950/S955 Maintenance Manual

Conventions

This manual uses the following formats to describe, identify, and highlight terms and
operating procedures.

Acronyms

On the first appearance and whenever necessary for clarification acronyms are enclosed in
parentheses following their definition. For example:

Read Only Memory (ROM)

Keys

Keys are used in the text to describe many operations. The key top symbol as it appears on
the keyboard is printed in boldface type.

Key operation

Some operations require you to simultaneously use two or more keys. We identify such
operations by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause
(Break) means you must hold down Ctrl and at the same time press Pause (Break). If
three keys are used, hold down the first two and at the same time press the third.

User input

Text that you are instructed to type in is shown in the boldface type below:

DISKCOPY A: B:

The display

Text generated by the XXXXX that appears on its display is presented in the type face below:
Format complete
System transferred

Satellite L950/L955/S950/S955 Maintenance Manual v

Table of Contents

Chapter 1 Hardware Overview

1.1 Features ................................................................................................................................4

1.2 System Unit Components ..................................................................................................10
1.3 2.5-inch HDD .....................................................................................................................15
1.4 DVD Super Multi (+-R Double Layer) ..............................................................................16
1.5 Blu-Ray Writer ...................................................................................................................17
1.6 Blu-Ray COMBO ..............................................................................................................18
1.7 Power Supply .....................................................................................................................19
1.8 Batteries .............................................................................................................................20
1.81 Main Battery ...........................................................................................20
1.82 Battery Charging Control .......................................................................20
1.83 One time RTC Battery ............................................................................21

Chapter 2 Troubleshooting

2.1 Outline .................................................................................................................... 2-1

2.2 Basic Flowchart ...................................................................................................... 2-2
2.3 Power Supply ......................................................................................................... 2-6
Procedure 1 Power Icon Check ........................................................................... 2-6
Procedure 2 Connection Check ........................................................................... 2-8
Procedure 3 Replacement Check ........................................................................ 2-8
2.4 System Board.......................................................................................................... 2-9
Procedure 1 Message Check ............................................................................... 2-9
Procedure 2 Test Program Check...................................................................... 2-10
Procedure 3 Replacement Check ...................................................................... 2-10
2.5 HDD ..................................................................................................................... 2-11
Procedure 1 Message Check ............................................................................. 2-11
Procedure 2 Partition Check ............................................................................. 2-11
Procedure 3 Format Check ................................................................................ 2-12
Procedure 4 Test Program Check...................................................................... 2-13

vi Satellite L950/L955/S950/S955 Maintenance Manual

Procedure 5 Connector Check and Replacement Check ................................... 2-14
2.6 Keyboard .............................................................................................................. 2-15
Procedure 1 Test Program Check...................................................................... 2-15
Procedure 2 Connector Check and Replacement Check ................................... 2-15
2.7 Display.................................................................................................................. 2-16
Procedure 1 External Monitor Check................................................................ 2-16
Procedure 2 Test Program Check...................................................................... 2-16
Procedure 3 Connector Check and Replacement Check ................................... 2-16
2.8 ODD (Optical Disk Drive) ................................................................................... 2-18
Procedure 1 ODD Cleaning Check ................................................................... 2-18
Procedure 2 Test Program Check...................................................................... 2-18
Procedure 3 Connector Check and Replacement Check ................................... 2-18
2.9 LAN ...................................................................................................................... 2-20
Procedure 1 Test Program Check...................................................................... 2-20
Procedure 2 Connector Check and Replacement Check ................................... 2-20
2.10 Audio Test ............................................................................................................ 2-21
Procedure 1 Test Program Check...................................................................... 2-21
Procedure 2 Connector Check and Replacement Check ................................... 2-21
2.11 Cooling Module.................................................................................................... 2-22
Procedure 1 Test Program Check...................................................................... 2-22
Procedure 2 Connector Check and Replacement Check ................................... 2-22
2.12 Touchpad .............................................................................................................. 2-23
Procedure 1 Test Program Check...................................................................... 2-23
Procedure 2 Connector Check and Replacement Check ................................... 2-23
2.13 Memory ................................................................................................................ 2-24
Procedure 1 Test Program Check...................................................................... 2-24
Procedure 2 Connector Check and Replacement Check ................................... 2-24
2.14 USB Port............................................................................................................... 2-25
Procedure 1 Windows Application Test ........................................................... 2-25
Procedure 2 Connector Check and Replacement Check ................................... 2-25
2.15 Headphone Port .................................................................................................... 2-26
Procedure 1 Windows Application Test ........................................................... 2-26
Procedure 2 Connector Check and Replacement Check ................................... 2-26

Satellite L950/L955/S950/S955 Maintenance Manual vii

2.16 Microphone Port ................................................................................................... 2-27
Procedure 1 Windows Application Test ........................................................... 2-27
Procedure 2 Connector Check and Replacement Check ................................... 2-27
2.17 Video RGB Port ................................................................................................... 2-28
Procedure 1 Windows Application Test ........................................................... 2-28
Procedure 2 Connector Check and Replacement Check ................................... 2-28
2.18 Card Reader .......................................................................................................... 2-29
Procedure 1 Windows Application Test ........................................................... 2-29
Procedure 2 Connector Check and Replacement Check ................................... 2-29
2.19 Camera.................................................................................................................. 2-30
Procedure 1 Windows Application Test ........................................................... 2-30
Procedure 2 Connector Check and Replacement Check ................................... 2-30
2.20 Wireless LAN ....................................................................................................... 2-31
Procedure 1 Windows Application Test ........................................................... 2-31
Procedure 2 Connector Check and Replacement Check ................................... 2-31
2.21 Battery Pack.......................................................................................................... 2-32
Procedure 1 Windows Application Test ........................................................... 2-32
Procedure 2 Connector Check and Replacement Check ................................... 2-32
2.22 HDMI Port ............................................................................................................ 2-33
Procedure 1 Windows Application Test ........................................................... 2-33
Procedure 2 Connector Check and Replacement Check ................................... 2-33

Chapter 3 Diagnostic Programs

3.1 General .......................................................................................................................1

3.2 Quick Start..................................................................................................................3
3.2.1 Quick Test ................................................................................................3
3.2.2 Customization Test ...................................................................................3
3.2.3 Keyboard Layout test ................................................................................7
3.2.4 Audio Play Test ........................................................................................8
3.2.5 Audio Record Test....................................................................................9

viii Satellite L950/L955/S950/S955 Maintenance Manual

3.2.6 DMI Read ................................................................................................ 9
3.2.7 DMI Write ............................................................................................. 10
3.2.8 System Information ............................................................................... 11
3.2.9 View Logs ............................................................................................. 13
3.2.10 Exit to )UHH DOS .................................................................................. 13
3.2.11 The Diagnostics Screen Explanation ..................................................... 13
3.3 Options .................................................................................................................... 17
3.3.1 Overview ............................................................................................... 17
3.3.2 Batch Parameters Configuration............................................................ 18
3.3.3 Item’s Parameters Configuration ........................................................... 20
3.3.4 Load Batch Parameters .......................................................................... 21
3.3.5 Save Batch Parameters .......................................................................... 22
3.3.6 LOG Parameters Setting ........................................................................ 23
3.3.7 Specify LOG Viewer ............................................................................. 24
3.3.8 Display LOG File .................................................................................. 24
3.3.9 LOG Viewer .......................................................................................... 25
3.3.10 LOG File Sample................................................................................... 26
3.4 Subtests.................................................................................................................... 28
3.5 System Test ............................................................................................................. 31
3.6 Memory Test ........................................................................................................... 36
3.7 Storage ..................................................................................................................... 41
3.8 Video ....................................................................................................................... 45
3.9 Communication (COMM) ....................................................................................... 54
3.10 Peripheral................................................................................................................. 55
3.11 Error Codes and description .................................................................................... 58
3.12 Quick Test Item List ................................................................................................... i

Chapter 4 Replacement Procedures

4.1 General ................................................................................................................... 4-1

Satellite L950/L955/S950/S955 Maintenance Manual ix

Tools and Equipment ........................................................................................... 4-6
Screw Tightening Torque ..................................................................................... 4-6
Colors of Screw Shanks ....................................................................................... 4-7
Symbols of Screws on the Computer Body .......................................................... 4-7
Symbol examples ................................................................................................. 4-7
4.2 Battery Pack/Bridge Media .................................................................................... 4-8
4.2.1 Battery Pack................................................................................................ 4-8
Removing the Battery Pack .................................................................................. 4-8
Installing the Battery Pack .................................................................................... 4-9
4.2.2 Bridge Media ............................................................................................ 4-10
Removing the Bridge Media .............................................................................. 4-10
Installing the Bridge Media ................................................................................ 4-10
4.3 Memory Module and RTC Battery....................................................................... 4-11
Remove the Memory Module and RTC Battery ................................................ 4-11
Installing the Memory Module and RTC Battery ............................................... 4-12
4.4 HDD ..................................................................................................................... 4-13
Removing the HDD ............................................................................................ 4-13
Installing the HDD ............................................................................................. 4-14
4.5 ODD Bay Module................................................................................................. 4-15
Removing the ODD Bay Module....................................................................... 4-15
Installing the ODD Bay Module ........................................................................ 4-16
Disassembling the ODD Drive .......................................................................... 4-17
Assembling the ODD Drive ............................................................................... 4-17
4.6 Keyboard .............................................................................................................. 4-18
Removing Keyboard ........................................................................................... 4-18
Installing the Keyboard ...................................................................................... 4-20
4.7 Wireless LAN Card .............................................................................................. 4-21
Removing the Wireless LAN Card..................................................................... 4-21
Installing the Wireless LAN Card ...................................................................... 4-24
4.8 CPU Cooling Module and Fan ............................................................................. 4-25
Removing the CPU Cooling module and Fan .................................................... 4-25
Installing the CPU Cooling Module and Fan ..................................................... 4-27
4.9 System Board........................................................................................................ 4-28

x Satellite L950/L955/S950/S955 Maintenance Manual

Removing the System Board .............................................................................. 4-28
Installing the System Board ................................................................................ 4-30
4.10 LCD Module Assembly........................................................................................ 4-31
Removing the LCD Module Assembly .............................................................. 4-31
Installing the LCD Module Assembly ................................................................ 4-32
4.11 LCD Module Mask ............................................................................................... 4-33
Remove the Display Mask.................................................................................. 4-33
Installing the Display Mask ................................................................................ 4-34
4.12 LED Panel ............................................................................................................ 4-35
Removing the LED Panel ................................................................................... 4-35
Installing the LED Panel..................................................................................... 4-37
4.13 CCD Module ........................................................................................................ 4-38
Removing the CCD Module ............................................................................... 4-38
Installing the CCD Module ................................................................................ 4-39
4.14 Speakers................................................................................................................ 4-40
Removing the Speaker........................................................................................ 4-40
Installing the Speaker ......................................................................................... 4-40
4.15 Power Board, USB Board and DC-IN harness ..................................................... 4-41
Removing the Power Board, , USB Board and DC-IN Harness ........................ 4-41
Installing the Power Board, USB Board and DC-IN Harness ............................ 4-41
4.16 Touchpad Board ................................................................................................... 4-42
Removing the Touchpad Board .......................................................................... 4-42
Installing the Touchpad board ............................................................................ 4-42

Satellite L950/L955/S950/S955 Maintenance Manual xi

Appendices

Appendix A Handling the LCD Module ........................................................................... A-1

Appendix B Board Layout ..................................................................................................B-1
Appendix C Keyboard Scan/Character Codes....................................................................C-1
Appendix D Key Layout .................................................................................................... D-1

xii Satellite L950/L955/S950/S955 Maintenance Manual

Chapter 1
Hardware Overview

1 Satellite L950/L955/S950/S955 Maintenance Manual

1 Hardware Overview

Chapter 1 Contents

1.1 Features................................................................................................................................ 4
1.2 System Unit Components .................................................................................................. 10
1.3 2.5-inch HDD .................................................................................................................... 15
1.4 DVD Super Multi (+-R Double Layer) ............................................................................. 16
1.5 Blu-Ray Writer .................................................................................................................. 17
1.6 Blu-Ray COMBO .............................................................................................................. 18
1.7 Power Supply..................................................................................................................... 19
1.8 Batteries ............................................................................................................................. 20
1.81 Main Battery .......................................................................................... 20
1.82 Battery Charging Control ....................................................................... 20
1.83 One time RTC Battery ........................................................................... 21

Figures

Figure 1-1 ID Parts Description Placement ............................................................................... 7

Figure 1-2 Computer Block Diagram ........................................................................................ 8
Figure 1-3 System Board Configurations .................................................................................. 9
Figure 1-4 System Unit Block Diagram .................................................................................. 10
Figure 1-5 SATA HDD ........................................................................................................... 15
Figure 1-6 DVD Super Multi Drive ........................................................................................ 16
Figure 1-7 Blu-Ray Writer Drive ............................................................................................ 17
Figure 1-8 Blu-Ray Combo Drive ........................................................................................... 18

Tables

Table 1-1 HDD Specifications ................................................................................................ 15

Table 1-2 DVD Super Multi Drive Specifications .................................................................. 16
Table 1-3 Blu-Ray Writer Drive Specifications ...................................................................... 17

2 Satellite L950/L955/S950/S955 Maintenance Manual

1 Hardware Overview

Table 1-4 Blu-Ray Combo Drive Specifications..................................................................... 18

Table 1-5 Battery Specifications ............................................................................................. 20
Table 1-6 Quick/Normal Charging Time ................................................................................ 21

3 Satellite L950/L955/S950/S955 Maintenance Manual

1 Hardware Overview

1.1 Features

Toshiba Satellite L950/L955/S950/S955 is a full size notebook PC based on the mobile Intel
Sandy and Ivy Bridge Processor, providing high-speed processing capabilities and advanced
features. The computer employs a Lithium Ion battery that allows it to be battery-operated for a
longer period of time. The display uses 15.6-inch HD CSV LCD panel, at a resolution of
1366x768.

The computer has the following features:

Processor
CPU is mobile Intel Sandy and Ivy Bridge Processor:
Intel Core i5 CPU (1600MHz FSB)
Core i5-3317U 1.70GHz
Intel Core i3 CPU (1600MHz FSB)
Core i3-3217U 1.80GHz

Host Bridge System Controller

System Controller: Intel panther Point Chipset HM70/HM76.

Graphics
Intel integrated graphics.

Memory
The computer has two SO-DIMM slots, which come standard with DDR3-1600MHz
(PC3-12800) memory module.DDR3 is driven at 1.5V. It accepts BTO/CTO for your
memory requirements. It can incorporate up to 16GB of main memory.
Using the following sizes of memory modules:
2048 MB (256M×64) / DDR3-1600MHz
4096 MB (512M×64) / DDR3-1600MHz
8192 MB (1024M×64) / DDR3-1600MHz

4 Satellite L950/L955/S950/S955 Maintenance Manual

1.1 Features 1 Hardware Overview

Hard Disk Drive (HDD)

The computer accommodates 2.5-inch 7mm/9.5mm height Serial ATA HDD with
following storage capacities:
320 GB (7mm/9.5mm thick) SATA (5,400rpm)
500 GB (7mm/9.5mm thick) SATA (5,400rpm)
640 GB (9.5mm thick) SATA (5,400rpm)
750 GB (9.5mm thick) SATA (5,400rpm)
1 TB (9.5mm thick) SATA (5,400rpm)

ODD
The computer accommodates a fixed 9.5mm ODD with one of following types:
Tray Type DVD Super Multi +-R Double Layer drive
Tray Type BD Combo drive
Tray Type BD Writer drive

Display
LCD displays come in the following type at resolution 1366x768:
15.6” HD 1366x768 CSV LED display

On-Board LAN
The internal LAN supports 10/100Mbit and 10/100/1Gbit Ethernet, enabling connection
to a LAN at up to 1Gbps. It supports Wake-up on LAN from S3/S4/S5 and PXE boot
support. This internal LAN has RJ45 jack to directly accommodate a LAN cable.

Wireless LAN
The internal Mini Card slot supports IEEE802.11bgn / IEEE802.11abgn cards, and
WLAN + Bluetooth combo card is also supported. The Antenna has one or two wires
dual band.
Sound System
REALTEK ALC269Q integrated audio controller supports multimedia. The sound
system contains the following:
Stereo speakers

Satellite L950/L955/S950/S955 Maintenance Manual 5

1 Hardware Overview 1.1 Features

Headphone jack
Integrated microphone(BTO with Webcam)
External microphone jack

Keyboard
35 kinds’ countries keyboard, which is Toshiba 2012 A4 with numeric keypad keyboard.

Toshiba Touch Pad

Normal Touch Pad (w/ 2 mechanical buttons)

USB Port (BTO)

The computer has three USB ports for USB2.0 and USB3.0 BTO selection. High-Speed
USB3.0 allows data transfers up to 5Gbps and USB2.0 allows data transfers up to
480Mbps, and supports Sleep & Charge Function.

RGB External Monitor Port

A 15-pin external monitor port is provided, through which the computer automatically
recognizes an external VESA DDC 2B compatible monitor.

HDMI Out Port

A HDMI monitor can be connected to HDMI Out Port on the computer.

Bridge Media Slot

This slot is for your memory card requirements like SD/Mini SD(need Converter)/Micro
SD(need Converter)/SDHC/SDXC and MMC Cards to provide memory card read on
your computer.

Webcam (BTO)
The computer has an internal camera. It supports HD(1.0M) without Auto Macro and
FHD(2M) without Auto Macro module. Camera LED is supported; LED is on when
Camera is working. The internal microphone is embedded in this camera module.

Battery
The computer has a removable 4 Cell Lithium Ion battery pack and a onetime RTC
battery (non-rechargeable)

6 Satellite L950/L955/S950/S955 Maintenance Manual

1.1 Features 1 Hardware Overview

Figures 1-1/1-2/1-3 and 1-4 show the computer and its system unit configuration,
respectively.

Figure 1-1 ID Parts Description Placement

Satellite L950/L955/S950/S955 Maintenance Manual 7

1 Hardware Overview 1.1 Features

Figure 1-2 Computer Block Diagram

8 Satellite L950/L955/S950/S955 Maintenance Manual

1.1 Features 1 Hardware Overview

Figure 1-3 System Board Configurations

Satellite L950/L955/S950/S955 Maintenance Manual 9

1 Hardware Overview 1.2 System Unit Components

1.2 System Unit Components

Figure 1-4 is Block Diagram of the System Unit.

Figure 1-4 System Unit Block Diagram

10 Satellite L950/L955/S950/S955 Maintenance Manual

1.2 System Unit Components 1 Hardware Overview

The system unit of the computer consists of the following components:

Processor: Mobile Intel Sandy and Ivy Bridge Processor.

Intel Core i5 Processor (FSB, 1600MHz)

− Core Speed: 1.7 GHz
− System Bus: 1600 MHz
− Intel smart Cache: 3 MB
Intel Core i3 Processor (FSB, 1600MHz)
− Core Speed: 1.8 GHz
− System Bus: 1600 MHz
− Intel smart Cache: 3 MB

Memory: Two expansion memory slots are provided. They can hold 2/4/8 GB memory
modules available as options to grow up to 16GB.

PC3-12800(1600MHz) DDR3 SDRAM supported

2048/4096/8192MB modules supported
− 2048 MB (256M x 64)
− 4096 MB (512M x 64)
− 8192 MB (1024M x 64)
DDR3 1.5 volt operation
No parity bit
64-bit data transfer

BIOS ROM (Flash EEPROM)

8Mb x 1 chip (8192KB flash parts)

− NvStorage Size : 184K
− NvStorage Free Space : 176K
− FV00 Size : 4132K
− FV00 Free Space : 2474K
− FV01 Size : 576K
− FV01 Free Space : 202K
− Micro Code size : 80K

System Controller

Mobile Intel Panther Point Chipset HM70/HM76 PCH

− Direct Media Interface (DMI)
− PCI Express Interface

Satellite L950/L955/S950/S955 Maintenance Manual 11

1 Hardware Overview 1.2 System Unit Components

− Integrated Serial ATA (SATA) Host Controller

− Intel High Definition Audio Controller
− Simple Serial Transport (SST) 1.0 Bus
− Platform Environmental Control Interface (PECI)
− Universal Serial Bus (USB) Controller
− Integrated Gigabit LAN Controller
− Intel Active Management Technology with System Defense
− Intel I/O Virtualization (VT-d) Support
− Intel Trusted Execution Technology Support
− Power Management Logic
− Integrated Clock Controller
− Enhanced DMA Controller
− System Management Bus
− High Precision Event Timers
− Timers Based on 82C54
− Real-Time Clock
− System TCO Reduction Circuits
− Serial Peripheral Interface (SPI) Support
− Interrupt Controller
− Firmware Hub Interface Support
− Low Pin Count (LPC) I/F
− GPIO
− Analog and Digit Display Ports
− JTAG Boundary Scan Support

Card Bus Controller

REALTEK RTS5129
− Memory Card Reader Controller

Audio Controller
REALTEK ALC269Q integrated audio controller supports multimedia. The sound
system features contain the following:
A stereo DAC that supports 16/20/24-bit widths and 44.1K/48K/96K/192KHz sample
rates.
A stereo ADC that supports 16/20/24-bit widths and 44.1K/48K/96KHz sample rates.
The ADC has a gain stage and a stereo one-of-four input selector.
2 GPIOs (GPIO0 is External Amplifier Power-Down Signal/ General Purpose I/O.
EAPD# is an active-low output /GPIO1 is General Purpose I/O, Class-D Speaker
Amplifier Mute Input. SPK_MUTE# is an active-low input).

12 Satellite L950/L955/S950/S955 Maintenance Manual

1.2 System Unit Components 1 Hardware Overview

Jack sense detects up to four jacks using only one sense pin
The Digital Microphone Interface (DMI) is optimized with a hardware DC-level filter,
which compensates for digital microphones with DC offset limitations.
The internal Wake-on-PC-Beep logic resumes the analog paths for the external PC-
Beep to propagate through to the output ports.

KBC/EC (Keyboard Controller/Embedded Controller)

A KBC WINBOND NPCE885LA0DX chip is used to serve as KBC/EC and Super IO:
KBC
− Scan controller function
− Interface controller function

EC
− Power supply sequence control
− Overheat shutdown support
− LED control
− Beep control
− Device ON/OFF
− Cooling fan speed control
− Universal I/O port
− Battery capacity check
− Flash memory reprogramming function
− EC access interface
− I2C communication control

Battery EEPROM

24C02 equivalent (128 words x 16 bits, I2C interface) integrated in battery pack
− Storing records of battery use

Clock Generator

Intel Panther Point Chipset HM70/HM76 Integrated Clock Generator

− Generating the clock signal required for the system

LAN Controller

ATHEROS_AR8161 - 10/100Mbit / AR8162-10/100Mbit/1Gbit

Satellite L950/L955/S950/S955 Maintenance Manual 13

1 Hardware Overview 1.2 System Unit Components

− IEEE 802.3 10BASE-T/100BASE-TX compliant physical layer

interface
− IEEE 802.3u Auto-Negotiation support
− Digital Adaptive Equalization control
− 10BASE-T auto-polarity correction
− LAN Connect interface
− Automatic detection of “unplugged mode”
− Remote boot (PXE 2.1)
− Smart power down when link is not detected

Wireless LAN Controller

Support following 2 kinds of mini PCI wireless LAN cards

− IEEE 802.11bgn
− IEEE 802.11abgn
−
Data Rate
− IEEE 802.11bg: Standard 54M bps
− IEEE 802.11abgn: Standard 130M bps
−
Frequency Channel
− IEEE802.11bg: 2.4GHz
− IEEE802.11abgn: 2.4GHz

14 Satellite L950/L955/S950/S955 Maintenance Manual

1.3 2.5-inch HDD 1 Hardware Overview

1.3 2.5-inch HDD

The computer contains an extremely low-profile, lightweight and high-performance HDD. The
HDD incorporates 7mm/9.5 mm height magnetic disk and mini-Winchester type magnetic heads.
The HDD interface conforms to Serial ATA. Storage capacities supported are 320, 500, 640 &
750 GB and 1TB.

The HDD is shown in Figure 1-5 and some of its specifications are listed in Table 1-1.

Figure 1-5 SATA HDD

Item Specifications

Capacity (GB) 320 GB 500 GB 640 GB

Rotational Speed (RPM) 5400 rpm 5400 rpm 5400 rpm

Height 7mm/9.5 mm 7mm/9.5 mm 9.5 mm

User Data Sectors 625,142,448 976,773,168 1,250,263,728

Bytes / Sector 512 512 512

Item Specifications

Capacity (GB) 750 GB 1 TB -

Rotational Speed (RPM) 5400 rpm 5400 rpm -

Height 9.5 mm 9.5 mm -

User Data Sectors 1,465,149,168 1,953,525,168 -

Bytes / Sector 512 512 -

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6 1
6 "6 "6 "6 3" 6 7 " 8 6 #$ %
, % " 0% 6 " 6 29 6 4"6 9", 6 = % /

18 Satellite L950/L955/S950/S955 Maintenance Manual

1.7 Power Supply 1 Hardware Overview

1.7 Power Supply

The power supply unit provides many different voltages for the system board and performs the
following functions:

1. Power input monitor

Checks whether the DC power supply (AC adapter) is connected to the computer.
Checks whether the battery pack is connected to the computer.
Monitors the DC power supply input voltage (AC Adapter output voltage).
2. Power supply's internal control

Turns on and off the battery pack charging power supply.

Issues a charging current instruction to the PWM control IC of the battery pack charging
power supply.
Controls the supply of DC power supply input (AC Adapter output) to the power supply
unit.
Controls the supply of power to the system block (load/logic circuit side).
Controls forced shutdown if the power supply malfunctions.
3. Logic circuit control

Instructs the gate array to enable/disable tuning the power on.

Controls power-on/off operation.
4. Status display

Turns on the Power LED (in White).

Battery indicator (in White or Amber or Amber Blink).
5. External interface

Performs communication through the I2C bus (via the internal EC/KBC).
Transfers the power supply operation mode.
6. Output monitor

Monitors the voltage output to the system block (load/logic circuit side).
Monitors the voltage, over voltage, input/output current of the battery pack.
Monitors the internal temperature of the battery pack.
Monitors the supply voltage from the AC adapter.

Satellite L950/L955/S950/S955 Maintenance Manual 19

1.8 Batteries 1 Hardware Overview

1.8 Batteries

The computer has the following 2 types of battery:

Main Battery Pack

Real Time Clock (RTC) Battery

Table 1-5 lists the specifications of these batteries.

Table 1-5 Battery Specifications

Main Battery Pack ! 6 $$ 5% 8%# *<0 *** 8

5% 8%# *0 * 8

1.81 Main Battery

The main battery pack serves as the computer's main power source when the AC adapter
is not attached. The main battery maintains the state of the computer so that it can
resume it.

1.82 Battery Charging Control

Battery charging is controlled by TI BQ24725ARGRR. When AC adapter and battery

pack are attached to the computer, BQ24725ARGRR controls the charge on/off state and
detects a full charge.

Battery Charge
When the AC adapter is attached, the battery is charged by off-state charge when the
system is powered off or by on-state charge when it is powered on.

Satellite L950/L955/S950/S955 Maintenance Manual 20

1.8 Batteries 1 Hardware Overview

Table 1-6 Quick/Normal Charging Time

! 6 $$ # !8 # 9

! ! 6 $$ # !> * 8 # 9

NOTE: The time required for normal charge depends on the power consumption by the
system. Using the fluorescent lamp and frequently accessing the disk consume much power
and lengthen the charge time.

Any of the following cases stops battery charge:

1. The battery becomes fully charged.
2. The AC adapter or battery pack is removed.
3. The battery or AC adapter voltage is abnormal.

Detection of full charge

A full charge is detected only when the battery is being charged by quick or normal
charge. A full charge is detected when either of the following conditions is met:
1. The current in the battery charging circuit drops below the predetermined value.
2. The charging time exceeds the fixed limit.

1.83 One time RTC Battery

The RTC battery provides power to keep the current date, time and other system
information in memory while the computer is turned off.

One time RTC battery is replaceable for service, it can be accessible from under bottom
door.

Satellite L950/L955/S950/S955 Maintenance Manual 21

2 Troubleshooting

㤪天

Chapter 2
Troubleshooting

2-i Satellite L950/L955/S950/S955 Maintenance Manual

2 Troubleshooting

! "
# " $
% & $
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) *++
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+ ,
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! " ,
++ 1 + + 2 3
++ &
' & "
! "
$ 456 (
' & " (

2-ii Satellite L950/L955/S950/S955 Maintenance Manual

2 Troubleshooting

! " (
( 5 '
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8 5 '
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8 5 ' (
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Satellite L950/L955/S950/S955 Maintenance Manual 2-iii

2 Troubleshooting

( 8 456
8 5 '
! "

8 5 '
! "
*+%
8 5 '
! "

2-iv Satellite L950/L955/S950/S955 Maintenance Manual

2 Troubleshooting

Figures

Figure 2-1 Basic Flowchart (1/2) ..................................................................................... 2-3

Tables

Table 2-1 HDD Error Code and Status......................................................................... 2-13

Satellite L950/L955/S950/S955 Maintenance Manual 2-v

2.1 Outline 2 Troubleshooting

2.1 Outline

' . ; & ; ; . 1 !7 3
"

' !7 2 ; <
1. System Board 2. HDD 3. Keyboard
4. Display 5. ODD Drive 6. LAN
7. Speaker 8. Cooling Module 9. Touchpad
10. Memory 11. USB Port 12. Headphone Port
13. Microphone Port 14. Video RGB Port. 15. Card Reader
16. Camera 17. Wireless LAN 18. Battery Pack
19. HDMI port

#; !7 ;
& "

' ; & = ; " & <

1. Diagnostics (maintenance test program) disk
2. Screwdrivers (2.0mm/3mm/3.5mm)
3. Cleaning disk kit (for ODD drive cleaning)
4. Bootable CD
5. Multi-meter
6. External monitor
7. Headphone
8. Microphone
9. A-BEX TEST DVD
10. Music CD
11. DVD TSD-1 (TOSHIBA EMI DVD Test Media)

Satellite L950/L955/S950/S955 Maintenance Manual 2-1

2 Troubleshooting 2.2 Basic Flowchart

2.2 Basic Flowchart

' . ; & 2 & ; ; & . ; !7

; & & & & ; >2 ; ; &<

Ask the user if a password has been registered and, if so, ask him or her to enter the
password. If the user has forgotten the system password, use a jump wire to make a
short circuit on M/B B500 location (near the RAM module area of PCB), then turn
the computer power on. When booted, the computer overrides password protection
and automatically erases the current password.
Make sure the Windows® 7 or Windows® 8 has been installed on the HDD. Any
other operating system can cause the computer to malfunction.
Make sure any piece of optional equipment has been installed.

2-2 Satellite L950/L955/S950/S955 Maintenance Manual

2.2 Basic Flowchart 2 Troubleshooting

5 5

+ 6? &
& 4/+ @@

E
". &
5 " & @@
#
6

% & A' . 6 &

4 & 2 B @@

E
E
2 &
C DC @@
+

*++ &
@@
)
6
E

Figure 2-1 Basic Flowchart (1/2)

Satellite L950/L955/S950/S955 Maintenance Manual 2-3

2 Troubleshooting 2.2 Basic Flowchart

6
. &
- . @@

. + ++
. 7 % " 7

6
+ & & " &
4 @@

; "
& & "

E ; &
5 .
& & "@@ ; "
&
6
; " ;
"

E ; &
5 .
; "
& & " @@
&
6
' " "

/6+

Figure 2-1 Basic Flowchart (2/2)

2-4 Satellite L950/L955/S950/S955 Maintenance Manual

2.2 Basic Flowchart 2 Troubleshooting

; & & " > " . " !

& " . " & ;
; " & > ; "
. & ; <

1. If an error is detected by the System test, follow the system board troubleshooting
procedures in Section 2.4.
2. If an error is detected by the Hard Disk test, follow the HDD troubleshooting
procedures in Section 2.5.
3. If an error is detected by the Keyboard test, follow the keyboard troubleshooting
procedures in Section 2.6.
4. If an error is detected by the Display test, follow the display troubleshooting
procedures in Section 2.7.
5. If an error is detected by the ODD test, follow the ODD troubleshooting procedures in
Section 2.8.
6. If an error is detected by the LAN test, follow the LAN troubleshooting procedures in
section 2.9.
7. If an error is detected by the Audio test, follow the Audio troubleshooting procedures
in section 2.10.
8. If an error is detected by the Fan On/Off test, follow the cooling module
troubleshooting procedures in Section 2.11.
9. If an error is detected by Touchpad test, follow Touchpad troubleshooting procedures
in Section 2.12.
10. If an error is detected by Memory test, follow Memory troubleshooting procedures in
Section 2.13.
11. If an error is detected by USB test, follow USB port troubleshooting procedures in
Section 2.14.
12. If an error is detected by Headphone test, follow Headphone port troubleshooting
procedures in Section 2.15.
13. If an error is detected by Microphone test, follow Microphone troubleshooting
procedures in Section 2.16.
14. If an error is detected by Video test, follow Video RGB port troubleshooting
procedures in Section 2.17.
15. If an error is detected by Card Reader test, follow Card Reader troubleshooting
procedures in Section 2.18.
16. If an error is detected by Camera test, follow Camera troubleshooting procedures in
Section 2.19.
17. If an error is detected by Wireless LAN test, follow Wireless LAN troubleshooting
procedures in Section 2.20.
18. If an error is detected by Battery test, follow Battery troubleshooting procedures in
Section 2.21.
19. If an error is detected by HDMI test, follow HDMI port troubleshooting procedures in
Section 2.22.
" " F . 2 ; . & & "> 0
; & " 8 ; " > ; "

Satellite L950/L955/S950/S955 Maintenance Manual 2-5

2 Troubleshooting 2.2 Basic Flowchart

. & . # ;
"

2-6 Satellite L950/L955/S950/S955 Maintenance Manual

2.3 Power Supply 2 Troubleshooting

2.3 Power Supply

' " " ; " ' ;

; 2 " ; &> ; . & .

Procedure 1 Power Icon Check

Procedure 2 Connection Check
Procedure 3 Replacement Check

Procedure 1 Power Icon Check

' ; & 4/+ <
DC IN/Battery Charge LED

' & + 6?
& 4/+ . .

DC IN/Battery Charge LED

DC IN/Battery Charge Power supply status

LED
On in White Both DC Power is been supplying from AC Adapter and Battery is
fully Charged.
On in Amber Battery is been Charging from AC Adapter.
Blinking in Amber Battery low while driving the computer.
(at equal intervals)
Off Battery damage or Else.

; + 6? & 4/+ ;;> ; . <

1. Remove the battery pack and the AC adapter to shut off power supply to the computer.
2. Attach the battery and AC adapter back again.

; + 6? & 4/+ ;;> ; . <

% + 6? & 4/+ & 8 5". ;

% + 6? & 4/+ & 8 5". & ;

Satellite L950/L955/S950/S955 Maintenance Manual 2-7

2 Troubleshooting 2.3 Power Supply

Procedure 2 Connection Check

". . <

AC System board
adaptor

AC power cord AC adaptor cord

Battery pack

. . <

! "
!
!
# !
$%
& #!

Procedure 3 Replacement Check

' ". 7" . ; + ". " & #
; . <

' !
!

' &( !

2-8 Satellite L950/L955/S950/S955 Maintenance Manual

2.4 System Board 2 Troubleshooting

2.4 System Board

' ; ". ; 2 " ; &> ; . &

.
Procedure 1 Message Check
Procedure 2 Test Program Check
Procedure 3 Replacement Check

Procedure 1 Message Check

8 > " ; " ; & ;'
1 '3 ". ! % ' ' G "
.
If an error message appears on the display, perform Check 1.
If there is no error message, go to Procedure 2.
If FREE-DOS or Windows 7 is loaded normally, go to Procedure 3.

F1
! )
') * +, -
!
F1 ),%)(&
!
. ') !
!

* Bad RTC battery *

Check system. Then press [F1] key

!
) '
/ !

000 ' 000

Satellite L950/L955/S950/S955 Maintenance Manual 2-9

2 Troubleshooting 2.4 System Board

Procedure 2 Test Program Check

' " & " 2 & " ; & & ".
7 /0 ; & & " & .
1. System test
2. Memory test
3. Keyboard test
4. Display test
5. Hard Disk test
6. Mouse test
7. ODD test
8. Sound test
9. LAN test

; & >&

Procedure 3 Replacement Check

' ". >" " > 7" . ; 2 + ". " ; &
. # ". >" " " 7

2-10 Satellite L950/L955/S950/S955 Maintenance Manual

2.5 HDD 2 Troubleshooting

2.5 HDD

' ; *++ ; 2 " ; &> ; . &

.
Procedure 1 Message Check
Procedure 2 Partition Check
Procedure 3 Format Check
Procedure 4 Test Program Check
Procedure 5 Connector Check and Replacement Check

! " ##$ %
! !

Procedure 1 Message Check

8 " H *++ ; > " ; ; &
" & " . *++

& !
!

Insert system disk in drive

Press any key when ready .....
or
Non-System disk or disk error
Replace and press any key

,%)(& 1 2 3!
!
& !

Procedure 2 Partition Check

; " + " ; " ; & <

) C: Enter !
! #!

) FDISK Enter ! 2
3 4 ,5 ! #!

Satellite L950/L955/S950/S955 Maintenance Manual 2-11

2 Troubleshooting 2.5 HDD

4 ,5
+, ! ) !!
& #!

# 4 ,5 6!
4 ,5
!) !
6!

6 % DIR C: Enter !
& #!
7!

Invalid media type reading drive C

Abort, Retry, Fail?

7 ( ,8, +, !

1 ! ' !
& #!
System transferred

&
!" ## # $ %
! # & # ' ( )
) %

Procedure 3 Format Check

' ) *++ ; " & 2 ; " & " !// +
!%5' & " 7 & & " >; . ; " *++

% 4+' ) 9:,:( 1 !
1 !
Format complete

1 & 6!

2-12 Satellite L950/L955/S950/S955 Maintenance Manual

2.5 HDD 2 Troubleshooting

Procedure 4 Test Program Check

! *++ & " " & " ; "
; & "
; & *++ > . '
" '. ; &
. " 0 >& )

Table 2- 1 HDD Error Code and Status

,
: " I
! + /
8 /
# ! + /
) + " /
, ! + /
! 9 ; /
$ /
( + ;'
+ ' 0
+ '
+ %5!'
# + .
) + . 2
, + %5!' . 2

Satellite L950/L955/S950/S955 Maintenance Manual 2-13

2 Troubleshooting 2.5 HDD

Procedure 5 Connector Check and Replacement Check

' *++ ". " . ; + ". " ; &
. # ; " ; & <

1
&(!

HDD System board CPU

& !
!

) 1 ! '
6!
#!

# ) , ! '
6!
6!

6 ) &( ! '
6!

2-14 Satellite L950/L955/S950/S955 Maintenance Manual

2.6 Keyboard 2 Troubleshooting

2.6 Keyboard

' ; " F . ; 2 " ; &> ; . &

Procedure 1 Test Program Check

Procedure 2 Connector Check and Replacement Check

Procedure 1 Test Program Check

/0 - . 2 . ; " & "

; ; " ; "
; >& ; > .
; "

Procedure 2 Connector Check and Replacement Check

' . ". " . ; + ". "

; & . # ; " ; & <

Keyboard System board CPU

& !
!

) ! '
6! #!

# ) , ! '
6!
6!
6 ) !' 㻌
6!
7!
7 ) &( !
6 &( !

Satellite L950/L955/S950/S955 Maintenance Manual 2-15

2 Troubleshooting 2.7 Display

2.7 Display

' ; " F ; 2 " ; &> ; . &

.
Procedure 1 External Monitor Check
Procedure 2 Test Program Check
Procedure 3 Connector Check and Replacement Check

Procedure 1 External Monitor Check

0 " " H 0 " > .
" ' " " 0 " 2 ; " "
.
; 0 " > 4 + 4 + . " . ; :

; 0 " 2 " . " " >

". " . ; :

Procedure 2 Test Program Check

& . . + " H + ! %> "
; ; " ; "
; >& ; > ;
"

Procedure 3 Connector Check and Replacement Check

' 4 +" > 4/+ & " > 5 ;
" " . ; 2 + ". " ; &
. #> ; " ; & <
(1) If the LCD does not light, perform Check 1.
(2) If characters or graphics are not displayed normally, perform Check 4.
(3) If the LCD remains lit when the display is closed, the panel close switch may be
defective. Perform Check 5.

LCD System board CPU

LCD cable

2-16 Satellite L950/L955/S950/S955 Maintenance Manual

2.7 Display 2 Troubleshooting

#! !
) $ ! '
& #! #!
# ) $ ! '
& #! 6!
6 ) , ! ' !
7!
7 ) !'
6!
;!
; ) &( ! '
6!

Satellite L950/L955/S950/S955 Maintenance Manual 2-17

2 Troubleshooting 2.8 ODD (Optical Disk Drive)

2.8 ODD (Optical Disk Drive)

' ; ++ 2 ; 2 " ; &> ; . &

.
Procedure 1 ODD Cleaning Check
Procedure 2 Test Program Check
Procedure 3 Connector Check and Replacement Check

Procedure 1 ODD Cleaning Check

1. Turn off the power to the computer.
2. Open the ODD tray by inserting a slender object such as a straightened paper clip into
the eject hole. The object must be long enough to activate the eject mechanism.
3. Clean the laser pickup lens with a lens cleaner. Apply the cleaner to a cloth and wipe
the lens.
4. If the ODD drive still does not function properly after cleaning, go to Procedure 2.

Procedure 2 Test Program Check

/0 ++ 2 & " 2 . ; " & "
& + " H +> " '
++ 1' . /% +9+ ! % '/ ' + - ' + 3 ++ 2
; ; " ; "
; . >&

Procedure 3 Connector Check and Replacement Check

' ++ 2 ". . ' " .
; " ". ; + ". " ; &
. # ; " ; & <
+
!

++ ". 7
2

5 "

& !
!
) ! '

2-18 Satellite L950/L955/S950/S955 Maintenance Manual

2.8 ODD (Optical Disk Drive) 2 Troubleshooting

6! +
#!
# ) + ! ' +
6! +
6!
6 ) ! '
6! +
7!
7 ) !'
6!

Satellite L950/L955/S950/S955 Maintenance Manual 2-19

2 Troubleshooting 2.9LAN

2.9 LAN

' ; " F 456 ; 2 " ; &> ; . &

.
Procedure 1 Test Program Check
Procedure 2 Connector Check and Replacement Check

Procedure 1 Test Program Check

/0 456 & " 2 . ; " & " '
& " 456 . + + ' "
& " ; ; " ; "
; . " . >&

Procedure 2 Connector Check and Replacement Check

' 456 1!J#)3 " ". ; 456 " ; >
". 7"& . ;
+ ". " ; & . # ; "
; & <
) ! '
6! $
!
) !'
6! 㻌
#!
# ) &( !
6 &( !

2-20 Satellite L950/L955/S950/S955 Maintenance Manual

2.10 Audio Test 2 Troubleshooting

2.10 Audio Test

' ; " F ; 2 " ; &> ; . &

Procedure 1 Test Program Check

Procedure 2 Connector Check and Replacement Check

Procedure 1 Test Program Check

/0 5 2 . ; " & " ;

; " ; "
; >& ; > 5 ;
"

Procedure 2 Connector Check and Replacement Check

' 5 " . " . ; + ". "

; & . # ; " ; & <

, !

". 7

& !
!

) , ! '
6! #!
# ) , ! '
6!
6!
6 ) !' 㻌
6!
7!
7 ) &( !
6 &( !

Satellite L950/L955/S950/S955 Maintenance Manual 2-21

2 Troubleshooting 2.11 Cooling Module

2.11 Cooling Module

' ; " F & " ; 2 " ; &> ;

. & .
Procedure 1 Test Program Check
Procedure 2 Connector Check and Replacement Check

Procedure 1 Test Program Check

/0 ? ;; & " 2 . ; " & " '
& " & " & . . +
" H +> " ; ; "
; "
; . >&

Procedure 2 Connector Check and Replacement Check

' &" ". ; &" " ; >
" . . . &" ".
"& . ;
+ ". " ; & . # ; "
; & <

!
!

Cooling module System board CPU

; > ; " ".

; ; ; > .
; ; ; & " ; ; > " 2
; > ; "
) ! '
6!
#!
# ) !'
6! 㻘
6!
6 ) &( !
6 &( !

2-22 Satellite L950/L955/S950/S955 Maintenance Manual

2.12 Touchpad 2 Troubleshooting

2.12 Touchpad

' ; " F ' ; 2 " ; &> ; . &

.
Procedure 1 Test Program Check
Procedure 2 Connector Check and Replacement Check

Procedure 1 Test Program Check

/0 ' ' & " 2 . ; " & " '
& " ' % & . . + " H
+?+9+ 2 > " ; ; "
; " ; . >& ;
>' ; "

Procedure 2 Connector Check and Replacement Check

' % ". & . ;' %
" ; > " . . . ' % " >
"& . ; + ". " ; & .
# ; " ; & <

)
, < ! )
) !

Touchpad
System Board CPU
Module

5 ; > ; " ".

; ;' >
. ; ; ; & " ; ' >
" 2 ; > ; "

) !'
6! )
#!
# , < ! ' , <
6! 㻘㻌
6!
6 &( !
6 &( !

Satellite L950/L955/S950/S955 Maintenance Manual 2-23

2 Troubleshooting 2.13 Memory

2.13 Memory

' ; " F % " % ; 2 " ; &> ;

. & .
Procedure 1 Test Program Check
Procedure 2 Connector Check and Replacement Check

Procedure 1 Test Program Check

/0 % " ' & " 2 . ; " & " '
& " " " " & . . + " H
+?+9+ 2 > " ; ; "
; " ; . >& ;
>% " % ; &

Procedure 2 Connector Check and Replacement Check

' " " " ". ; " " " " ; >
" . . . % " % " >
"& . ; + ". " ; & . #
; " ; & <

, < !
!

Memory Module System Board CPU

5 ; > ; " ".

; ;" " >
. ; ; ; & " ; " " >
" 2 ; > ; "

! '
6!
#!
# , < ! ' , <
6! 㻘㻌
6!
6 &( !
6 &( !

2-24 Satellite L950/L955/S950/S955 Maintenance Manual

2.14 USB Port 2 Troubleshooting

2.14 USB Port

' " ; " F 7 ; & " ; > ; "

; &
.

Procedure 1 Windows Application Test

Procedure 2 Connector Check and Replacement Check

Procedure 1 Windows Application Test

' 7 " " 7 2 7
; " F 7 > " 8 '
" " 7 2 & 7 ; 7 2
2 . "> & ; >7
; &

Procedure 2 Connector Check and Replacement Check

;7 " " ; > " . . . 7
2 " > ; " 7 "& . ; + ".
" ; & . # ; " ; & <

(,< (,< &

, < ! (,< & , <
!

USB Port System Board CPU

5 ; > ; " ".

; ; & " ; 7 ; "
> " 2 ; . " >
; "
, < !'
6! (,< &
#!
# &( !
6 &( !

Satellite L950/L955/S950/S955 Maintenance Manual 2-25

2 Troubleshooting 2.15 Headphone Port

2.15 Headphone Port

' " ; " F * ; & " ; >

; " ; &
.

Procedure 1 Windows Application Test

Procedure 2 Connector Check and Replacement Check

Procedure 1 Windows Application Test

* " " 0 *
* J ; " F * > "
8 ' " " * 2 &
* /0 & " 8 > ; * 2
2 . "> & ; >*
; &

Procedure 2 Connector Check and Replacement Check

;* " " ; > " . . .
* 2 " > ; " 7 "& . ;
+ ". " ; & . # ; "
; & <

1
1 & , < ! 1 &
, < !

Headphone
System Board CPU
Port

5 ; > ; " ".

; ; & " ; * ;
" > " 2 ; . "
> ; "
, < !'
6! 1 &
#!
# &( !
6 &( !

2-26 Satellite L950/L955/S950/S955 Maintenance Manual

2.16 Microphone Port 2 Troubleshooting

2.16 Microphone Port

' " ; " F % ; & " ; >

; " ; &
.

Procedure 1 Windows Application Test

Procedure 2 Connector Check and Replacement Check

Procedure 1 Windows Application Test

% " " 0 %
% J ; " F % >
" 8 ' " " % 2
& % /0 & " 8 > ; %
2 2 . "> & ; >
% ; &

Procedure 2 Connector Check and Replacement Check

;% " " ; > " . . .
% 2 " > ; " 7 "& . ;
+ ". " ; & . # ; "
; & <

& , < ! &

, < !

Microphone
System Board CPU
Port

5 ; > ; " ".

; ; & " ; % ;
" > " 2 ; . "
> ; "
, < !'
6! &
#!
# &( !
6 &( !

Satellite L950/L955/S950/S955 Maintenance Manual 2-27

2 Troubleshooting 2.17 Video RGB Port

2.17 Video RGB Port

9 !: " " . ;9 !: ; / ;
" " . " & ' " ; " F 9 !:
; & > ; "; &
.

Procedure 1 Windows Application Test

Procedure 2 Connector Check and Replacement Check

Procedure 1 Windows Application Test

9 !: " 9 !: 0
" !: ; " F 9 !: > "
8 ' " " 0 " & 9
!: ; 0 " 2 . "> & ;
>9 !: ; &

Procedure 2 Connector Check and Replacement Check

9 !: " & . ;9 !:
" ; > " . . . 9 !: "
> "& . ; + ". " ; & .
# ; " ; & <

= '>< & < 4&

, < ! = '>< <
!

Video RGB
System Board CPU
Port Board

5 ; > ; " ".

; ; & " ; 9 !:
> " 2 ; . " >
; "
= '>< & < !'
6! = '>< & <
#!
# , < ! ' , <
6!

2-28 Satellite L950/L955/S950/S955 Maintenance Manual

2.18 Card Reader 2 Troubleshooting

2.18 Card Reader

! " " . ; ! ; / ;
" " . " & ' " ; " F !
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Procedure 1 Windows Application Test

Procedure 2 Connector Check and Replacement Check

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Satellite L950/L955/S950/S955 Maintenance Manual 2-29

2 Troubleshooting 2.19 Camera

2.19 Camera

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Procedure 1 Windows Application Test

Procedure 2 Connector Check and Replacement Check

Procedure 1 Windows Application Test

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2-30 Satellite L950/L955/S950/S955 Maintenance Manual

2.20 Wireless LAN 2 Troubleshooting

2.20 Wireless LAN

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.

Procedure 1 Windows Application Test

Procedure 2 Connector Check and Replacement Check

Procedure 1 Windows Application Test

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Procedure 2 Connector Check and Replacement Check

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Satellite L950/L955/S950/S955 Maintenance Manual 2-31

2 Troubleshooting 2.21 Battery Pack

2.21 Battery Pack

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.

Procedure 1 Windows Application Test

Procedure 2 Connector Check and Replacement Check

Procedure 1 Windows Application Test

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Procedure 2 Connector Check and Replacement Check

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2-32 Satellite L950/L955/S950/S955 Maintenance Manual

2.22 HDMI Port 2 Troubleshooting

2.22 HDMI Port

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.

Procedure 1 Windows Application Test

Procedure 2 Connector Check and Replacement Check

Procedure 1 Windows Application Test

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Satellite L950/L955/S950/S955 Maintenance Manual 2-33

Chapter 3
Diagnostic Programs
3 Diagnostic Programs

Chapter 3 Contents

3.1 General .......................................................................................................................... 1

3.2 Quick Start .................................................................................................................... 3
3.2.1 Quick Test ............................................................................................... 3
3.2.2 Customization Test .................................................................................. 3
3.2.3 Keyboard Layout test .............................................................................. 7
3.2.4 Audio Play Test ....................................................................................... 8
3.2.5 Audio Record Test................................................................................... 9
3.2.6 DMI Read ................................................................................................ 9
3.2.7 DMI Write ............................................................................................. 10
3.2.8 System Information ............................................................................... 11
3.2.9 View Logs ............................................................................................. 13
3.2.10 Exit to )UHH DOS .................................................................................. 13
3.2.11 The Diagnostics Screen Explanation..................................................... 13
3.3 Options ........................................................................................................................ 17
3.3.1 Overview ............................................................................................... 17
3.3.2 Batch Parameters Configuration ........................................................... 18
3.3.3 Item’s Parameters Configuration........................................................... 20
3.3.4 Load Batch Parameters .......................................................................... 21
3.3.5 Save Batch Parameters .......................................................................... 22
3.3.6 LOG Parameters Setting ........................................................................ 23
3.3.7 Specify LOG Viewer ............................................................................. 24
3.3.8 Display LOG File .................................................................................. 24
3.3.9 LOG Viewer .......................................................................................... 25
3.3.10 LOG File Sample................................................................................... 26
3.4 Subtests ....................................................................................................................... 28
3.5 System Test ................................................................................................................. 31
3.6 Memory Test ............................................................................................................... 36
3.7 Storage ........................................................................................................................ 41
3.8 Video ........................................................................................................................... 45
3.9 Communication (COMM) .......................................................................................... 54

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3 Diagnostic Programs

3.10 Peripheral .................................................................................................................... 55

3.11 Error Codes and description........................................................................................ 58
3.12 Quick Test Item List ...................................................................................................... i

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3.1 General 3 Diagnostic Programs

3.1 General

This chapter explains the diagnostic programs which tests and diagnoses the functions of the
hardware components of this computer. The diagnostic programs can be classified into two
types: OPTION and DIAGNOSTIC TEST.

NOTE 1: This Diagnostic supports )H]

H])
)77
NOTE 2: Before test must set SATA Controller Mode to “Compatibility” and Boot Mode
to “CSM” in BIOS Advanced setting, when finished test reduction the settings.
NOTE 3: Before running a test, be sure to:
1. Check that all the cables are connected securely.
2. Exit the application that is currently running and close Windows.
NOTE 4: Please use Power on button to power on PC and Execute Service T&D rather
than using quick boot. If by quick boot, since it doesn't re-flash memory data,
sometimes, it will hang up.
NOTE 5: As the free DOS only support FAT16 Format Flash memory boot, Please use
USB flash memory which size not more than 2G and format it to FAT format
with label “FREEDOSUSB” before you make Service Diagnostic USB Flash
Memory.

The OPTION includes the following functions:

Select All Items

Test Select Items
Edit Batch Parameters
Load Batch Parameters
Save Batch Parameters
Log Parameters
Specify Log Viewer
Display Error Log File
DOS Shell
Exit to Free-DOS

The DIAGNOSTIC TEST Devices include the following tests:

System Test
Memory Test
Storage Test
Video Test
Communication Test
Peripheral Test
Keyboard Layout Test

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3 Diagnostic Programs 3.1 General

Hot Key Test

Audio Play Test
Audio Record Test
DMI Read
DMI Write
System Information

Before running the diagnostic programs, get the following tools prepared:

A Service Diagnostic BOOT CD or USB Flash Memory

A Formatted FLOPPY DISK
A Test Media CD (A-BEX TEST CD-ROM TCDR-702)(for CD-ROM test)
A Test Media DVD (Toshiba-EMI DVD-ROM TEST DISK TSD-1)
An External Monitor (for DISPLAY test)
A CD-ROM Driver (for CD-ROM test)
Audio Line for audio record test
A Data CD (for CD-ROM test)

The following chapters describe all the test details. The test items could be selected from the
DIAGNOSTIC TEST menu.

Note:

When booting up the unit for the first time, the system will automatically select the location
of the result log file. If a USB floppy drive is connected, and there is an unprotected floppy
diskette with more then 50KB spare space in the drive, system will save all log files into the
root directory the diskette; otherwise, system will save all log files in the root directory of
RAM disk.

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3.2 Quick Start 3 Diagnostic Programs

3.2 Quick Start

When the system is booting from Service Diagnostic USB Flash Memory or CD, the following
screen will be displayed:

Please select a test item or select 0 to exit to )UHH-DOS:

3.2.1 Quick Test

When this item is selected, the system will run the configured test items and generate a test
report automatically.

When the test is completed, a file named Quick.log would be saved in the defined location.

When Quick.log is being created, meanwhile, a file named quick.log has already existed, the
system will automatically rename Quick.log to Quick.old for the backup purpose of the log file.

For the detail of test item, please refer to Quick Test Item List.

3.2.2 Customization Test

When this item is selected, the system will run the diagnostic programs according to the
procedures you defined. When the test is completed, a file named Custom.log will be saved in
the defined location. Please see the following example-- Mouse test.

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3 Diagnostic Programs 3.2 Quick Start

1. Use arrow key to select ‘Mouse’ item on ‘Peripheral’ in the menu, then press Space key
to select it. (When it is being selected, there is a X marked in the [ ])

Select ‘Test Mouse’ or press F8 to run the test. The prompt information would be
displayed in the screen as below. This test item needs user to verify whether the mouse
works normally.

The test result will be displayed in the following screen:

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3.2 Quick Start 3 Diagnostic Programs

Here is another method to run the test: Highlight a test item by using arrow keys, then,
press Enter to start. If there are parameters provided, user should set parameters in the
parameter dialog window.

CPU Speed Test (Step by Step):

1. Select test item:
Select System—CPU—CPU Speed, then, press the Enter key.

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3 Diagnostic Programs 3.2 Quick Start

2. Parameters Setting
Choose the OK button after you set the proper parameters in the following window.

3. Test Result
System will automatically run and display the test result as follows:

Following is the comparison report of the two testing methods mentioned above:
1) Configuration and Running

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3.2 Quick Start 3 Diagnostic Programs

As to the method used in Mouse test, the user is required to select test items by pressing
Space key and set the parameters artificially, (See 3.3.3 Item’s Parameters
Configuration) Then press F8 to start the test. User should configure each parameter in
advance; otherwise the default parameters would be used. Using this method, user is
allowed to select more than one test item at one time.
2) Running the current test item
As to the method adopted in CPU Speed test, user should highlight the test item and
press Enter to start testing. And the user has to setup the parameters every time before
running the test. Using this method, only one test item would be tested at one time.

3.2.3 Keyboard Layout test

The test purpose is to check whether 30 kinds of keyboards run well during the test
procedure. When users choose the item, the names of these countries will be displayed on
the screen for user choice. User press any index of token in ASCII, and the program will
test the kind of key map of the country.

The test screen would be shown as below:

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3 Diagnostic Programs 3.2 Quick Start

It requires user to press the key and check whether the key in the screen changes
color or not. User can terminate test by typing ‘END’.

When the user has checked all the keys and all the keys in the screen have changed
color, the diagnostics program would automatically end the test and report the pass
Information.

If keyboard test fails, program will terminate the test and report the fail information
when it is time to timeout.

The test will end when all keys are pressed or test time is out after 90 seconds.

3.2.4 Audio Play Test

Check whether the system could playback audio normally. When the test is completed, a
file named Audio_p.log will be saved in the defined location.

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3.2 Quick Start 3 Diagnostic Programs

3.2.5 Audio Record Test

Check whether the system could record the sound normally. If there is no error during
the whole test, Pass; otherwise, Fail. When the test is completed, a file named
AudioBr.log will be saved in the defined location.

NOTE 1: This test needs an audio loopback cable.

3.2.6 DMI Read

Read the information from the system’s SMBIOS and display it in the screen as follows:

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3 Diagnostic Programs 3.2 Quick Start

User can press any key to exit the program.

3.2.7 DMI Write

In addition to reading the DMI information, DMI Write also permits attributes editing
and updating: Manufacture, Product Name, Version, Serial Number, and OEM Part
Number, etc. The following screen will be displayed:

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3.2 Quick Start 3 Diagnostic Programs

In this screen, there are two lines which attribute could be edited and updated. The 1st
line (the font in yellow with blue background) shows the attribute’s value that is read
from the current system and the 2nd line (the font in red with turquoise background)
shows the same value as that in the 1st line before user’s editing. User can modify the
attribute’s value in the 2nd line and press Enter to confirm the current edition and
continue editing the next attribute.

During the editing, user could press F2 to confirm the DMI attribute update or press F4
to ignore the modification. Press ESC to exit the program of DMI Write.

The confirmation screen is as below:

The attributes that have been modified would be marked in red; otherwise in yellow.
User could press F2 to save the changes, or press F4 to ignore and exit the current
program.

3.2.8 System Information

This function is used to read the system information. When the test is completed, a file
named System.log will be saved in the defined location. During the reading process, the
following screen will be displayed to indicate that the progress is in detection:

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3 Diagnostic Programs 3.2 Quick Start

On the left column of the above screen, the detected hardware components are listed. The
corresponding information of the detected hardware components is displayed on the right
of the screen. It displays the current running status information of the check program.
The name of the program is marked on the top of the screen. At the bottom, the function
keys are listed for user operation. During the detection, keyboard operation is invalid.

When the detection is finished, the hardware components information will be displayed
as follows:

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3.2 Quick Start 3 Diagnostic Programs

User can use function keys listed on the bottom of the screen to display the configuration
of the component or exit the current program. On the left column, the components
information is listed and user can use arrow keys or PgUp/PgDn to view the list and
highlight the chosen component. On the right column, the configuration information of
the highlighted component is listed. Press ESC to exit this program.

3.2.9 View Logs

User can enter one choice to view a log file in the screen as follows.

3.2.10 Exit to )UHH DOS

Select this item to exit to )UHH DOS.

3.2.11 The Diagnostics Screen Explanation

Below is an example of running a test item. It includes the following parts: Diagnostics
Windows, Test Status Area, Progress Bar, Error List, Test Item’s Title, Status Bar and
Message Box.

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3 Diagnostic Programs 3.2 Quick Start

1. Diagnostics Windows

When a test item is running, a Diagnostics Windows is displayed in full screen. It consists of
the following parts: Title Bar, Test Running Status and Report Panel, Status Bar. There
would prompt a message box called USER BREAK in the central of the window whether
user press ESC to interrupt the test.

2. Test Running Status and Report Panel

Test Running Status and Report Panel are located on the middle of Diagnostics Windows.

Test item name, test process and test result are displayed in the left;

Test status and result are displayed in the upper right corner of the screen. It displays the
test status of the current test item – TEST (in testing), PASS (test finished and its result
is passed), FAIL (test finished and its result is failed) and SKIP (test skipped).

The error list of each test module is displayed at the lower right corner of the screen. It
would display the total error quantity found in the test, the most recent five error codes
and description would be shown here. Detailed error report could be viewed with
Logview.exe.

When pressing ESC key during the test process, a User Break Windows will be popped
up for the user to select.

3. USER BREAK

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3.2 Quick Start 3 Diagnostic Programs

Pressing ESC key to interrupt the test, USER BREAK message box would be prompted out
in the central of Diagnostics Window for the user to select the following actions:

CONTINUE---- Continue the test;

SKIP---- Stop the sub-item of current test item to go to the next item’s test;

ABORT----Stop the current test item to test the next module.

ABORT ALL---- Stop all the selected test items. User could use the hot key Ctrl+D to
achieve the same operation. When the user calls ABORT ALL, the following message
box will prompt for his selecting.

4. Title Bar:

Title Bar located at the top of the window, it includes information as follows:

Program Name and Its Version: Service Diagnostic Ver1.10;

Test Module Name: Label the name and version of the test module. For example, in the
above screen, the name of the test module is ‘Memory Tester Build Date 200.’.

Status Bar: Located at the bottom of the screen as follows:

The status bar is used to indicate the current script setting and test status. It consists of two
lines that includes the information as follows:

Test Mode: TIMEBOUND or LOOPBOUND, e.g. LOOPBOUND in the above screen;

Script File Name: Script file name, e.g. ‘&XVWRP.INI’ in the above screen;

Current Time(C. TIME): Current system time, e.g. ‘C.TIME:2008-0-16 :42:40’ in

the above screen;

Test Time Remaining (LEFT): In TIMEBOUND mode, it would display the remaining
test time at the same location as Current TIME (C. TIME) in the above screen;

Current Loop Count: In LOOPBOUND mode, it will display the total LOOP number
planning to execute and the current LOOP number have been finished, e.g. ‘COUNT:
01/01’ in the above screen;

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3 Diagnostic Programs 3.2 Quick Start

CPU Temperature: Detect the temperature in the current CPU, e.g. ‘CPU: C’ in the
above screen;

Remaining Battery Capacity: Remaining Battery Capacity detected in the current

Battery, e.g. ‘BAT: %’;

Test Order: Define the test sequence. There is two sequence modes: Sequential Test
Mode and Random Test Mode. The default mode is Sequential Test Mode, it would
displays ‘ORDER: SEQ’ as in the above screen;

LOG File Name: Display the file name of the test log, e.g. &XVWRP.Log in the above
screen;

Start Test Time (S.TIME): Display the test start time for the current test item or the test
script, e.g. ‘S.TIME: 2008-0-16 :42:28’ in the above screen;

Break On Error: Display ‘HALT’ as shown in the above screen when ‘Break On Error’
is enabled;

Wait On Error: Display ‘WAIT’ as shown in the above screen when ‘Wait On Error’ is
enabled;

Pause Enable: Display ‘PAUSE’ when “Pause Enable” is enabled;

Manual Interrupt Method: Display ‘Esc: Break’ to tell the user how to manually
interrupt the test process.

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3.3 Option 3 Diagnostic Programs

3.3 Options

3.3.1 Overview

In Service Diagnostics, with the Options menu user can configure the batch
parameters, test item’s parameters and those parameters created by the LOG file.

Options Menu Notes:

• Select All/None Items

Switch between selecting all test items and selecting none. The hot key is F6.
• Test Selected Items
Execute all selected test items in this editor. The hot key is F8.
If “Interactive” option in batch parameters has not been selected, a warning
message would be shown as below:

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3 Diagnostic Programs 3.3Option

• Edit Batch Parameters

Configure batch parameters and all the test item’s parameters.
• Load Batch Parameters
Upload all the test items and the parameters to the *.ini file.
• Save Batch Parameters
Save all the parameters and the test items that are configured in the editor to a
specified file.
• Log Parameters
Configure LOG parameters.
• Specify LOG Viewer
Specify the viewer for the LOG file.
• Display Error Log File
Load the LOG file viewer specified in the Specify Log Viewer to view the LOG
file.
• DOS Shell
Enter the DOS Shell and execute the DOS programs. You can also exit to the
Service Diagnostics Editor by the command of EXIT.
• Exit to DOS
Exit the Service Diagnostics Editor and back to DOS.

3.3.2 Batch Parameters Configuration

The batch parameters configuration screen can be accessed through Service

Diagnostics/OPTIONS -> EDIT BATCH PARAMETERS -> BATCH
PARAMETERS:

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3.3 Option 3 Diagnostic Programs

• Test Order
Specify the order of the test items. Choose 'Sequence' to adopt the sequential
mode; choose 'Random' to run the test items in random sequence.

• Test Options
Choose one of the following options:

Wait On Error
Wait for further confirmation while an error occurs.

Break On Error
Stop the test when a test item fails.

Pause Enable
Pause at the end of each test items and wait for the user to response with the test
items that requires the user to assist the test processes, such as the keystroke test.

Interactive
If the item is enabled during the test, the test items that need user to response can
run normally, such as Mouse test; If it is disabled, those test items will report
FAIL.
When the option here is enabled, it would affect all the test items while the same
option in “Item Parameters Configuration” only affect that test item.

Monitor Battery Life

Monitor the remaining battery capacity (percent).

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3 Diagnostic Programs 3.3Option

Monitor CPU Thermal

Monitor the CPU temperature.

• Test Mode
LOOPBOUND
The chosen test items will run repeatedly according to the times specified in the
'Number of Loops'.

TIMEBOUND
The chosen test items will run for an extent time specified in 'Time Limit Hrs' and
'Time Limit Min'.

• Time Limit Hrs

Specify the hours whether 'TIMEBOUND' is chosen under the batch mode.

• Time Limit Min

Specify the minutes whether 'TIMEBOUND' is chosen under the batch mode.

• Number Of Loops
Specify the repeating times when 'Loop Bound' is chosen under the batch mode.

3.3.3 Item’s Parameters Configuration

The test items’ parameters configuration screen can be accessed through Service
Diagnostics/Options -> Edit Batch Parameters -> Item’s Parameters-> System-
>CPU-> Basic Functionality:

• Repeat count
Repeat times of the test item.

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3.3 Option 3 Diagnostic Programs

• Interactive
If the item is enabled during the test, the test items that need user to response can
run normally, such as PS2 Mouse test; If it is disabled, those test items will
report FAIL.
Whether the option here is enabled, it only affects the current test item.

• Parameters
For the test items with specific parameters, this option will call the related
configuration screens. Otherwise, the program will show the following dialogue
window:

Parameters for the specific test items:

Some test items (Memory, HDD, e g...) have their individual parameters, which
can be configured in their parameters setting window.

3.3.4 Load Batch Parameters

Batch parameter is saved in the script file whose extension name is INI (*.INI).
Below is the screen shot of “Load Batch Parameters”.

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3 Diagnostic Programs 3.3Option

In this window, you can specify the .INI files that you wanted to be edited or
modified.

3.3.5 Save Batch Parameters

Here you can save the edited or modified content to the batch parameters files.

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3.3 Option 3 Diagnostic Programs

3.3.6 LOG Parameters Setting

You can access the Log Parameters screen through Service Diagnostics\Options -
Generate Report.

• Report Destination
If selecting 'NONE', no log file will be generated; if selecting 'FILE', a log file with
the name specified in 'Log File Name' will be generated.

• Log Options
Log Errors
If selecting this parameter, errors will be recorded when the test fails.

Log Test Activities

If selecting this parameter, the subtest results will be recorded.

Log Test Start Time

If selecting this parameter, the start time of the test will be recorded.
Log Test End Time
If selecting this parameter, the end time of the test will be recorded.

Log Errors Only

If selecting this parameter, errors will be recorded only when the test fails.

Log Errors Only with Time

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3 Diagnostic Programs 3.3Option

If selecting this parameter, errors and time will be recorded only when the test
fails.

Append to Old Log File

If selecting this parameter, the new log will be added to the old one.

Log Device Info on Fail

If selecting this parameter, details of the failed test will be recorded.

• Log file Name

Specify the Log file name. You can input the detail path of the file. System will
show the detail path of the file.

3.3.7 Specify LOG Viewer

You can specify the Log file viewer in the Specify Log Viewer screen.

The default viewing program of Service Diagnostics is LogView.exe.

3.3.8 Display LOG File

You can specify the Log file for viewing in the Display Error Log File screen.

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3.3 Option 3 Diagnostic Programs

In this screen, you can specify a Log file and view it with the viewer designated in
Specify LOG Viewer.

3.3.9 LOG Viewer

Service Diagnostic Log viewer:

• ,
Scroll a line backward or forward on the screen.
• Page Up, Page Down

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3 Diagnostic Programs 3.3Option

Scroll a page backward or forward on the screen.

• Esc
Exit the Log viewer.

• F1
Display the Help information about the Log viewer operations and the
functional keys.

• Ctrl+Home
Go to the start of the log file.

• Ctrl+End
Go to the end of the log file.

• Ctrl+F3
Prompt the search dialogue for the user to input the string to be looked for
and specify the searching method.

• F3
Find the next corresponding strings given.

3.3.10 LOG File Sample

Log file is a test result file, which records the following information: Test module name,
Test item name, Start/End time and the test result (including PASS, FAIL, SKIP and
ABORT). When a failure is found, both the error code and the error information were
recorded.

In the Log file, we use Test Items as the test item name, which could not be modified in
the whole time. And we use the Internal Name as name in the program’s UI, which
corresponds to the test item name and could be modified according to the user’s favorite.

The following section is a sample of log file:

',$*5(3257
<Module Name>: Service Diagnostic Ver 1.00 ... Memory Tester Build Date 2006.01.10

[Walk High]
Begin Time: Wed Jul 05 10:45:36 2006

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3.3 Option 3 Diagnostic Programs

Base Memory Test : PASS

Extended Memory Test : PASS
End Time: Wed Jul 05 10:47:51 2006

<Module Name>: Service Diagnostic Ver 1.00 ... Mouse Test Build Date 2006.01.10

[MSTPad]
Begin Time: Wed Jul 05 10:48:54 2006

Touch Pad Test : FAIL

ITEM TEST FAIL
Function ID :502
Error Code :50202
Error Message :Touch Pad Test Fail
End Time: Wed Jul 05 10:49:16 2006

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3 Diagnostic Programs 3.4 Subtests

3.4 Subtests

Sub
Test Test
Item Subtest Test items Internal Name
Group ID
ID
System 01 CPU 01 Basic Functionality Test [CPUBasicFun]
02 CPU Speed [CPUSpeed]
Coprocessor Coprocessor
03
NPU Basic Functions [NPUFun]
04 CPU Information [CPUInformation]
05 CPU Protected Mode [Protect]
0 MMX [MMX]
02 Board 01 DMA Controller [DMACtrl]
02 Interval Timer [Timer]
03 Clock / Calendar [RealClock]
04 PCI System [PCI]
05 Plug and Play [PnP]
03 FAN 01 CPU Fan Speed Test [FANSpeed]
Memory 01 BIOS ROM [BIOSROM]
02 Pattern 01 Bit Stuck High Test [BSHigh]
02 Bit Stuck Low Test [BSLow]
03 Checker Board Test [ChkBd]
04 CAS Line Test [CASLine]
05 Incremental Test [Incrment]
06 Decremental Test [Decrment]
07 Incremental Decremental Test [Idcrment]
03 Extended Pattern 01 Write/Read Cycle Test [XWRCycle]
02 Read Cycle Test [XRCycle]
04 Walking 1's Test [WalkHigh]
05 Walking 0's Test [WalkLow]
06 Memory Address [Address]
07 Refresh Test [Refresh]
08 Cache Memory [CacheOne]
09 Random Memory 01 Randomize Test [Random]
02 Random Increment Read/Write [RandIncr]
10 Data Bus Test [DataBus]
11 %XV1RLVH [BusNoise]

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3.4 Subtests 3 Diagnostic Programs

Memory Speed
12 [MemSpeed]
Test
Storage 01 HDD 01 Sequential/Random R/W [SeqRdRW1]
02 Sequential/Random Seek [Seek1]
03 Performance [Perform1]
04 Controller Check [Controller1]
05 Diagnostic Read/Write [DiagRW1]
06 SMART Test [SMART1]
Video 01 Text Mode 01 Character Test [CharTest]
02 Text Attribute [Attribut]
03 Text Page Selection [PageSel]
04 Text Color [Color]
05 80*25 Text Mode [Text Mode]
640*480 VGA
02 [VGAMode]
Mode
640X480 Video Modes
VESA 640x480x256 Mode
[V640480_15]
VESA Video VESA 640x480xK Mode
03 01 [V640480_16]
Modes VESA 640x480x64K Mode
[V640480_24]
VESA 640x480xK Mode [V640480_32]
VESA 640x480x32bit Mode
800X600 Video Modes
VESA 800x600x256 Mode
VESA 800x600x64K Mode [V800600_15]
02 VESA 800x600x32. Mode [V800600_16]
[V800600_24]
VESA x0xK Mode
[V800600_32]
VESA x0x32bit Mode
VESA Video
04 [VESAMEM]
Memory
05 AGP Test [AGP]
06 LCD Panel Test [LCDPanel]
07 Register Test [Register]
08 Color Purity Test [ColPurity]
09 Direct Color Test [DirectColor]
DAC/Palette
10 [DACPalAddr]
Address
Bitblt Engine
11 [Bitblt]
Test
COMM 01 LAN Card 01 Device ID Detection [DeviceID]
02 Vendor ID Detection [VendorID]
03 Mac Address Detection [MAC Address]

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3 Diagnostic Programs 3.4 Subtests

Peripheral 01 Keyboard 01 Keyboard Data Line [KBDataLn]

02 Keyboard Clock Line [KBClokLn]
02 Mouse 01 TouchPad [MSTpad]
03 Led 01 Device Led [KBLED]

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3.5 System Test 3 Diagnostic Programs

3.5 System Test

Move arrow keys and press the Space key to select CPU test item from Service
Diagnostic menu, then highlight CPU and press the Enter to run this test item.

Subtest 01 CPU

1. Basic Functionality Test

This test item is to check whether the CPU works normally through math and
logic calculation, which means verifying the general registers, math registers
and logic registers.

2. CPU Speed

This test item is to detect the work frequency of the current CPU. User should
change the parameters setting in the following window before the test:

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CPU Speed Comparison--Whether you want to make a comparison of the

CPU speed with the value set in ‘Expected CPU Speed’, you should choose
‘Yes’; otherwise, ‘No’.

Expected CPU Speed--Specify the expected CPU Speed value you want
for further comparison.

Allowable Error Rate-- Specify the Allowable Error Rate value you want
for further comparison.

3. Coprocessor

NPU Basic Functions Test

This test item is to check whether the precision of the numeric processor in
the float calculation is up to the IEEE standards.

4. CPU Information

This test item is used for getting & showing CPU Information. It will be
displayed as follows:

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3.5 System Test 3 Diagnostic Programs

5. CPU Protected Mode Test

This test item is to check whether CPU protected mode instruction works
normally.

6. MMX

The test item is to confirm whether the CPU supports MMX instructions.

Subtest 02 Boards

1. DMA Controller

This test item is to check whether the DMA controller works normally.

2. Interval Timer

This test item is to check whether the Interval Timer (18.2Hz, 55ms) works
normally.

3. Clock/Calendar

This test item is to check whether the system clock/calendar works

normally.

4. PCI System

This test item is to check whether the bus number, device number and
function number in PCI bus are valid.

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5. Plug and Play

This test item is to check:

1. Whether the current system supports Plug-n-Play;
2. Whether there is an ESCD (Extended System Configuration Data) in
the BIOS;
3. Whether there is PCI-to-ISA bridge in the system;
4. Whether there is PCI bus in the system.

Subtest 03 FAN Speed Test

1. CPU Fan Speed Test

This test item is to check whether the CPU fan currently used works
normally in the different speeds of stop, slow, middle and fast.

It will be displayed as follows:

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3.5 System Test 3 Diagnostic Programs

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3 Diagnostic Programs 3.6 Memory Test

3.6 Memory Test

This test module is to check whether the memory chip works normally.

Subtest 01 BIOS ROM

This test item is to check the validity of BIOS ROM that includes two sub-items --
ROM Read and ROM Write Protection. ROM Read is to check whether BIOS
ROM could be correctly read out, ROM Write Protect is to check whether BIOS
ROM is write-protected.

Subtest 02 Patterns

This test item is to check whether the system memory includes base memory and
extended memory that could be accessed correctly through writing and reading
with a series of designed pattern data. Below is the parameter setting dialog
window.

Test Option: Choose the Memory part to take the test– Base Memory or
Extended Memory.

Extended Memory Test Range: Specify the test coverage range of

Extended Memory. If user chooses Total Size, it means that the whole
Extended Memory will be tested. Although user can input the parameter
into other select box, but the selected result is invalid. If user chooses
Special Size, the test of Extended Memory will be taken according to the
coverage range that user chooses or time.

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3.6 Memory Test 3 Diagnostic Programs

Extended Memory Start Address (MB) & Extended Memory End

Address (MB): Set the range of extended memory that is to be tested, the
test coverage would be based on the setting and the value in ‘Percent (%)
mentioned at below.

Pattern Size: Choose the pattern size – BYTE, WORD, DWORD or ALL.

Percent (%): Choose the percentage of the defined range of the memory to
be tested.

Time Limit(h): Choose or Input the time (hour) of the defined range of the
memory to be tested.

Time Limit(m): Choose or Input the time (minute) of the defined range of
the memory to be tested.

1. Bit Stuck High Test

Data pattern: Every bit is ‘1’ (Each bit is high)

2. Bit Stuck Low Test

Data pattern: Every bit is ‘0'(Each bit is low);

3. Checker Board Test

Data pattern: Lo-byte and hi-byte are composed with 0101(0x5) and 1010
(0xA);

4. CAS Line Test

Data pattern: Lo-byte and hi-byte are composed with 0000 (0x0) and
1111(0xF);

5. Incremental Test

Data pattern: A series of increasing data from 0 by adding 1 each time;

6. Decrement Test

Data Pattern: A series of decreasing data from the maximum (e.g. 0xFFFF) by
subtracting 1 each time;

7. Incremental / Decrement Test

Data Pattern is a series of data whose low byte is increasing data from 0x00
and high byte is decreasing data from 0xFF.

Subtest 03 Extended Pattern

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3 Diagnostic Programs 3.6 Memory Test

In addition to the above pattern test of the memory, there is Read/Write Cycle test
and Read Cycle Test for the extended memory.

Below is the parameter dialog window of the extended pattern test.

Test Range: Specify the test coverage range of Extended Memory. If

user chooses Total Size, it means that the whole Extended Memory
will be tested. Although user can input the parameter into other select
box, but the selected result is invalid. If user chooses Special Size, the
test of Extended Memory will be taken according to the coverage
range that user chooses or time.

Extended Memory Start Address and Extended Memory End

Address (MB): Set the range of extended memory that is to be tested.
The test coverage will be according to the value setting in ‘Percent
(%)’ mentioned at below.

Percent (%): Choose the percentage of the defined range of the

memory to be tested.

Time Limit(h): Choose or Input the time (hour) of the defined range
of the memory to be tested;

Time Limit(m): Choose or Input the time (minute) of the defined

range of the memory to be tested.

1. Write/Read Cycle Test

Test by using both read and write instructions.

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3.6 Memory Test 3 Diagnostic Programs

2. Read Cycle Test

Test by using read instructions.

Subtest 04 Walking 1’s Test

The test item is to ensure that there is no short circuitry issue in memory chip. The
parameter dialog window is the same as that in ‘Subtest 02 Pattern’.

Subtest 05 Walking 0’s Test

The test item is to ensure that there is no open circuitry issue in memory chip. The
parameter dialog window is the same as that in ‘Subtest 02 Pattern’.

Subtest 06 Memory Address

This test item is to check short and open issue on memory address lines.

Subtest 07 Refresh Test

This test item is to check whether the memory refresh works normally. The
parameter dialog window is as follows:

Subtest 08 Cache Memory

The test item is to check whether the CPU internal cache memory could be
accessed correctly.

Subtest 09 Random Memory

Random Memory test includes the following two test items: Randomize Test and
Random Incremental Read/Write Test. The parameter dialog window is the same
as that in ‘Subtest 03 Extended Pattern’.

1. Randomize Test

This test item is to check whether the memory could be correctly accessed
with randomized data and randomized memory address.

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2. Random Increment Read/Write

This test item is to check whether the memory could be correctly accessed
with randomized memory address and a series of incremental data.

Subtest 10 Data Bus Test

This test item is to check whether the data bus works normally.

Subtest 11 Bus Noise Test

This test item is to check whether the bus noise works normally.

Subtest 12 Memory Speed Test

This test item is to check the data-transferring rate for the cache memory and the
system memory.

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3.7 Storage 3 Diagnostic Programs

3.7 Storage

Subtest 01 HDD

This test item runs on IDE hard disks. It checks the functions and performance of IDE
hard disk.

In order to protect user’s HDD data, the password must be verified before the
HDD test. The screen is as follows:

Password˖
˖hard disk

1. Sequential/Random R/W

This test item is to check the HDD’s Read/Write function through data writing
and reading to HDD.

This test item needs user to submit the parameters:

IDE HDD Test Range-- Specify the test coverage range of IDE HDD. If user
chooses Total Size, it means that the whole IDE HDD will be tested. Although
user can input the parameter into other select box, but the selected result is

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3 Diagnostic Programs 3.8 Storage

invalid. If user chooses Special Size, the test of IDE HDD will be taken
according to the coverage range that user chooses or time.

LBA Start, LBA End--Specify the start and end byte in LBA (Large Block
Address).

Percent—Specify the coverage rate in percentage of the total disk.

Time Limit(h): Choose or Input the time (hour) of the defined range of the total
disk to be tested.

Time Limit(m): Choose or Input the time (minute) of the defined range of the
total disk to be tested.

Test Mode—Choose test mode from the following options:

(1) Read & Write –Write data on the disk, then read it out and compare the two
value;

(2) Read Verify —Read data only;

(3) Unprotected Write—Write data on the disk without backup original data.

Option—Select sequential test or random test

2. Sequential/Random Seek

The test item is to check the correctness of the HDD’s sector’s seeking function.

This test item involves the following parameters:

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3.7 Storage 3 Diagnostic Programs

IDE HDD Test Range—is same as the description of the upper item.

LBA Start, LBA End-- specify start and finish byte in LBA(Large Block
Address);

Option-- Select sequential test or random test;

Percent-- Specify the coverage rate in percentage of the total disk.

Time Limit(h): Choose or Input the time (hour) of the defined range of the total
disk to be tested;

Time Limit(m): Choose or Input the time (minute) of the defined range of the
total disk to be tested.

3. Performance

Check the HDD’s seeking speed and transfer the data rate.

4. Controller Check

Check the HDD controller’s status, including HDD interrupt and unexpected
interrupt.

5. Diagnostic Read/Write

This test item is a quick test to verify whether the HDD could be correctly
accessed and the user could specify the percentage in the below dialog.

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Percent (1-100)-- Specify the coverage rate in percentage of the total disk.

Time Limit(h): Choose or Input the time (hour) of the defined range of the total
disk to be tested;

Time Limit(m): Choose or Input the time (minute) of the defined range of the
total disk to be tested;

6. SMART Test

SMART stands for Self-Monitoring, Analysis and Reporting Technology.

SMART test will compare the attribute values with the threshold value in the
HDD’s controller to confirm whether there is any failure in the HDD

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3.8 Video 3 Diagnostic Programs

3.8 Video

This test item tests the video by:

1. displaying the figures in different graphic modes.

2. displaying the property and color of the characters in different text modes.

User will confirm whether each video mode works normally by judging whether the display
is correct. It checks whether the video memory works normally by writing data into the video
memory, then reading it out and comparing the two value.

Subtest 01 Text Mode

1. Character Test

Tests two types of font patterns.

Font 9*14

Font 9*16

It requires the user to check whether all characters of each font type displayed
correctly by answering the questions prompted on screen. It will be displayed as
follows:.

2. Text Attribute

This test item is to check whether the text attribute of normal, hi-intensity,
inverse, and blinking in VGA text mode could be correctly displayed on the
screen.

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3 Diagnostic Programs 3.8 Video

It would display the below texts of the different attributes in the screen:

1. Text in normal attribute;

2. Text in blinking normal attribute;
3. Text in inverse attribute;
4. Text in blinking inverse attribute;
5. Text in hi-intensity attribute;
6. Text in blinking hi-intensity attribute;

Users need to check whether all texts displayed correctly in the above six
attributes and key in the answer ‘Y’ or ‘N’ to the prompts ‘Is this display OK?
[Y/N<Enter=Y>]’.

Below is the test screen of Text Attribute.

3. Text Page Selection

This test item is to check whether the video memory could be correctly written
and read in VGA text mode. According to the comparison of written data with
read data, the program would report PASS or FAIL.

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3.8 Video 3 Diagnostic Programs

4. Text Color

This test item is to check whether all 16 colors foreground and all 8 colors
background works normally in VGA text mode.

The bit4-6 of the attribute byte of a character defines 8 background colors (black,
blue, green, cyan, red, brown, magenta, and light gray), and the bit0-3 defines 16
foreground colors (dark gray, light blue, light green, light cyan, light red, light
magenta, yellow, and white besides the above 8 colors).

In the test, user is required to respond according to the instruction in the screen.

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5. 80 * 25 Text Mode

This test item is to check whether 80*25 Text Mode works normally.

In the test, user is required to respond according to the instruction in the screen.

Subtest 02 640 * 480 VGA Mode

This test item is to check whether 680*480 VGA Text mode works normally.

In the test, user is required to respond according to the instruction in the screen.

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3.8 Video 3 Diagnostic Programs

Subtest 03 VESA Video Modes

This test item is to check whether all the video modes supported by the video card
works normally.

In the test, user is required to respond following the instruction in the screen.

1. 640X480 Video Modes Test

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3 Diagnostic Programs 3.8 Video

2. 800X600 Video Modes Test

Subtest 04 VESA Video Memory

This test item is to check whether VESA video memory could be correctly
accessed (write data & read data). Below is the test item’s parameter dialog
window:

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3.8 Video 3 Diagnostic Programs

If press Ctrl+Break to force the test to terminate during execution of VESA

Video Memory, the test program will not operate and display properly in further
tests.

Subtest 05 AGP Test

This test item is to report the system’s Accelerated Graphics Port status and check
whether AGP registers works normally.

Subtest 06 LCD Panel Test

This test item is to check whether there is any fault in its resolution by displaying
the RGB gradient color screens.

Subtest 07 Register Test

This test item is to check whether the registers of the video adapter works
normally.

Subtest 08 Color Purity Test

This test item is to check whether the system (the video adapter and the display)
could display the purity color of red, green, blue, black and white.

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In the test, user is required to respond according to the instruction in the screen.

Subtest 09 Direct Color Test

This test item is to check the video adapter’s composing ability of direct color in
high and true color mode.

In the test, user is required to respond according to the instruction in the screen.

Subtest 10 DAC/Palette Address

This test item is to check the function of DAC registers and Palette registers.

In the test, user is required to respond according to the instruction in the screen.

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3 Diagnostic Programs 3.9 Communication (COMM)

3.9 Communication (COMM)

Subtest 01 LAN Card

This test item is to check whether the module can detect the existence of the network
card and display its related information.

1. Device ID Detection

Detect the device ID of the network card.

2. Vendor ID Detection

Detect the vendor ID of the network card.

3. MAC Address Detection

Detect the MAC address of the network card.

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3.10 Peripheral 3 Diagnostic Programs

3.10 Peripheral

Subtest 01 Keyboard

This test item is to check whether the keyboard works normally.

1. Keyboard Data Line Test

Check whether the keyboard data line works normally.

2. Keyboard Clock Line Test

Check whether the keyboard clock line works normally.

Subtest 02 Mouse Test

Check whether the point devices work normally.

1. Mouse

Before test Touch Pad’s function, user should set a timeout time at below screen:

At the below screen of Mouse test, user can press the left button, right button,
and move the mouse to verify its functions for times, and the test will end either
by user break or test time is out.

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Subtest 03 Led Test

1. Led Test

Check whether the white led works normally.

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3.10 Peripheral 3 Diagnostic Programs

Check whether the orange led works normally.

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3 Diagnostic Programs 3.11Error Codes and Description

3.11 Error Codes and description

The format of ‘Error Code’ is ‘ddxxee’, and ‘dd’ is the device ID (1~2 chars), ‘xx’ is test function
ID of device (2 chars), ‘ee’ is the error code of device (2 chars); the range of error code is from 01
to 99 in each device (the common error codes in all device are set to 99 and spanned).

Error
Device Description Cause Action
Code
ddxx Ee Common Error ġ ġ
The test is not under interactive Check whether the interactive test
94 Interactive Mode Needed
mode. mode is adopted.
01xx CPU
CPU General Function The CPU General Function
01 Replace the CPU.
Error register is damaged.
The CPU Arithmetic Register is
02 CPU Arithmetic Error As above.
damaged.
The CPU Logic Register is
03 CPU Logic Error As above.
damaged.
The CPU Type is not Check whether the CPU is Intel
04 CPU Type Error
supportable. CPU.
The CPU speed differs from the Check the CPU speed and the set
05 CPU Speed Error
expected value. expected speed.
NPU General Function The NPU arithmetic unit is
06 Replace the CPU.
Error damaged.
07 NPU Interrupt Error The NPU is damaged. As above.
Information of the CPU cannot Check whether the CPU is Intel
08 CPU Information Error
be acquired. CPU.
09 Protected Instruction Error The CPU is damaged. Replace the CPU.
The CPU MMX register is
21 MMX Test Error Replace the CPU.
damaged.
02xx Memory
The ROM BIOS has Physical Test this unit on multiple
01 Read Error
problems. machines.
The ROM BIOS has Physical
02 Write-Protect Error As above.
problems.
The test pattern read out from the
Base Memory Error base memory is different from Test this memory chip on
03
Address the one that has been written in multiple machines.
this address.

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The test pattern read out from the

extension memory is different
04 (XMS)Memory Problem As above.
from the one that has been
written in this address.
05 (XMS) Out Of Range Wrong parameters setup. Check and reset the parameters.
Interference between different Test this memory chip on
06 Address Test Error
address channels. multiple machines.
07 Toggle Bit Error Errors with the timer chip. As above.
The acquired refreshing
08 Interval Error frequency is out of the estimated Reset the estimated range.
range.
The pattern read out from the L1
Cache is different from the one Test this unit on multiple
09 L1 Cache test Error
that has been written in the same machines.
address.
Interference between different
12 Data Bus Error As above.
data channels.
Failure during the transfer speed
14 Speed Error As above.
test.
03xx Board
Repeat multiple times. Whether
DMA channel cannot transfer
01 DMA Test Error there is always the same error,
data normally.
replace the board.
The difference between the
actual precision of the interval
04 Interval Timer Error timer and its theory value is out As above.
of the permitted range. The timer
counts imprecisely.
The frequency is beyond the
05 Periodic Faster Error As above.
standard.
The frequency is below the
06 Periodic Slower Error As above.
standard.
Update-ended Interrupt R/W errors with the RTC
07 As above.
Error refreshing interrupt controller.
The PC speaker's sound source --
-counter/timer 8253 cannot
08 RTC Alarm Error As above.
produce corresponding timing
signal.
13 PCI Bus Error No PCI. Check the board.
14 PCI Bus Scan Error PCI test fails. As above.
15 PCI Device Access Error PCI access fails. As above.
Check PCI configuration on main
PCI Config Verification
16 Wrong PCI configuration. board or PCI Device
Error
configuration.

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3 Diagnostic Programs 3.11Error Codes and Description

Repeat multiple times. If there is

17 PCI to ISA Bridge Error PCI-ISA bridge errors. always the same error, replace the
board.
18 ESCD Error ESCD errors. As above.
34xx FAN
01 Fan Slow Speed Test Fail The fan slow speed test fails. Check the FAN connection.
02 Fan Stop Test Fail The fan stop test fails. As above.
03 Fan Fast Speed Test Fail The fan fast speed test fails. As above.
04xx Video
Check whether there is any
Physical problems with the video
01 Text Attribute Error physical problem with the video
card.
card.
02 Text Page Selection Error As above. As above.
03 Text Color Error As above. As above.
04 Text Mode Error As above. As above.
1) Check whether there is any
1) Physical problems with the physical problem with the video
video card. card.
05 VGA Mode Error
2) Physical problems with the 2) Check whether there is any
monitor. physical problem with the
monitor.
Check whether there is any
Physical problems with the video
06 Character Test Error physical problem with the video
card.
card.
DAC/Palette Address Test
07 As above. As above.
Error
Check whether there is any
Physical problems with the video
08 Color Purity Test Error physical problem with the video
card or the monitor.
card or the monitor.
VESA Mode 15bits Direct
09 As above. As above.
Color Test Error
VESA Mode 16bits Direct
10 As above. As above.
Color Test Error
VESA Mode 24bits Direct
11 As above. As above.
Color Test Error
Get the PCX graphics map Failure in getting PCX graphics
12 Check for the PCX graphics map.
Error map.
Physical problems with the video Check and see whether the video
13 Bitblt Engine Test Error
card. card has any physical problem.
VESA Video Memory
14 As above. As above.
Test Error
Check whether there is any
Physical problems with the video
15 VESA VRAM Test Error physical problem with the video
card or the monitor.
card or the monitor.

60 Satellite L950/L955/S950/S955 0DLQWHQDQFH0DQXDO

0DLQWHQDQFH0DQXDO
3.11Error Codes and Description 3 Diagnostic Programs

Check and see whether the AGP

AGP configuration register
16 AGP Test Error video card has any physical
errors.
problem.
17 LCD Panel Test Error Lower LCD color resolution. Replace the LCD.
Physical problems with the video Check and see whether the video
19 Register Test Error
card. card has any physical problem.
The video card doesn't support
20 Adapter not support DDC ġ
DDC.
The monitor doesn't support
21 Monitor not support DDC
DDC.
1) Check and see whether the
1) Physical problems with the video card has any physical
8bits Text and Attribute video card. problem.
21
Test Error 2) Physical problems with the 2) Check and see whether the
monitor. monitor has any physical
problem.
8bits Video Mode Test
26 As above. As above.
Error
15bits Video Mode Test
27 As above. As above.
Error
16bits Video Mode Test
28 As above. As above.
Error
24bits Video Mode Test
29 As above. As above.
Error
32bits Video Mode Test
30 As above. As above.
Error
31xx Audio
Check the Audio connection,
01 Audio Play Fail Cannot play music. replace the external fixture, and
repeat the test.
02 Record Fail Cannot record. As above.
08xx LAN Card
PCI bus Error during
01 Don’t Scan PCIġ device Don’t support PCI BIOS
device ID test
PCI Ethernet card not
02 present during device ID Don’t find Net card Please insert Net cad
test
Intel PCI Ethernet card Don’t found Net Card, This Card
Please update net card or use
03 not present during MAC can’t be Read MAC by this
other method
test method
09xx Keyboard
Keyboard Map & Stroke Keyboard Map & Stroke Test Check the KBD connection and
01
Test Fail fails. repeat the test.
03 Clock Line Test Fail Clock Line Test fails. As above.
04 Data Line Test Fail Data Line Test fails. As above.

0DLQWHQDQFH0DQXDO61
Satellite L950/L955/S950/S955 0DLQWHQDQFH0DQXDO
3 Diagnostic Programs 3.11Error Codes and Description

Figure 4-2 Removing the Bridge Media ……………………………………..…….….. 4-10
Figure 4-3 Removing the Memory Module and RTC Battery ……..………...…….….. 4-11
Figure 4-4 Removing the HDD pack ……..…………...………...……….....……...….. 4-13
Figure 4-5 Removing the HDD chassis ……..…………...……...………........…....….. 4-14
Figure 4-6 Removing the ODD Bay Module…..…………...……...…….........…....….. 4-15
Figure 4-7 Removing the bracket from the ODD drive….…...……….......….....….. 4-17
Figure 4-8 Removing the keyboard ……..…………...………...………...……........….. 4-18
Figure 4-9 Removing the screws on the top cover………...……….…….….…...….. 4-21
Figure 4-10 Removing the bottom cover..…………….…………..…….………….….. 4-22
Figure 4-11 Removing the wireless LAN card ……..…………...…………...…….….. 4-23
Figure 4-12 Removing the CPU cooling module and Fan ……..………………….….. 4-25
Figure 4-13 Applying silicon grease ……..…..………...…....…..……………........….. 4-26
Figure 4-14 Removing the cables on the System Board ………….………...…........….. 4-28
Figure 4-15 Removing the System Board ……..…………...…….……...…….…....….. 4-29
Figure 4-16 Removing the display assembly ……..………..………...….....……....….. 4-31
Figure 4-17 Removing the LCD Module Mask ……..………..………...…....……..….. 4-33
Figure 4-18 Removing the LCD module hinges, LED Panel and LED panel brackets....4-35
Figure 4-19 Removing the LCD cable ……..…………........………...….......……..….. 4-36
Figure 4-20 Removing the CCD Module ……..…………........………...….......…..….. 4-38
Figure 4-21 Removing the speakers ………...…………........………...….......……..… 4-40
Figure 4-22 Removing the Power board, USB board and DC-IN Harness ………..….. 4-41
Figure 4-23 Removing the Touchpad board ……..…………..………...….........….….. 4-42

Satellite L950/ L955 /S950/S955 Maintenance Manual 4-v

4.1 General 4 Replacement Procedures

4.1 General

This chapter explains how to disassemble the computer and replace Field Replaceable
Units (FRUs). Some replacement procedures may not require you to remove all the
surrounding FRUs to replace only one FRU. The chart below shows the FRUs in the order in
which they should be removed in a top-down manner, irrespective of their physical locations.
The FRUs shown in the top area of the chart should normally be removed before removing
the FRUs shown in the bottom area. To replace the FRUs, first identify the suspect FRU for
the system failure. Next, according to this chart, determine the FRUs that need to be removed
before removing the suspect FRU. After you determine those FRUs, go to the appropriate
sections according to the section numbers shown in the boxes. Then start removal and
replacement.

4.2
4.2 Battery
Battery Pack/Bridge
Pack/Bridge Media Media

4.3 4.4 4.5 4.6

4.11
Memory Module HDD ODD Bay Module Keyboard
LCD Module Mask
and RTC Battery

4.7 Wireless LAN Card

4.12
LED Panel
4.14 4.15 4.16
4.8 CPU Cooling Module and Fan
Speakers Power Board, Touch pad
USB Board Board 4.9 4.10
4.13
and DC-IN System LCD Module
CCD Board
harness Board Assembly

How to use the chart (two

examples): 4.2
4.2 Battery
Battery Pack/Bridge
Pack/Bridge Media Media
• For removing the System Board:
4.3 4.4 4.5 4.6
First, remove the top cover with 4.11
Memory Module HDD ODD Bay Module Keyboard
the display assembly. Then, LCD Module Mask
remove the HDD, selectable bay and RTC Battery

module, Bluetooth card, keyboard,

4.7 Wireless LAN Card
and wireless LAN card, all of 4.12
which are shown above the top LED Panel
4.14 4.15 4.16
cover with the display assembly. 4.8 CPU Cooling Module and Fan
Speakers Power Board, Touch pad
USB Board 4.9
• For removing the LCD Module: Board 4.10
4.13
and DC-IN System LCD Module
First, remove the display mask, CCD Board
harness Board
both of which are shown above the Assembly
LCD module.
System Board
LCD module

Satellite L950/ L955 /S950/S955 Maintenance Manual 4-1

4 Replacement Procedures 4.1 General

Safety Precautions

Before you begin to disassembly read the following safety precautions carefully. Be sure
to follow them while you are working.

DANGER:
1. Always use the genuine batteries or replacement batteries authorized by Toshiba.
Batteries other than those differ in specifications and are incompatible with the
computer. They may burst or explode. To avoid leakage of alkaline solutions,
never heat or disassemble the battery packs. Never throw the battery packs into a
fire. If this is violated, they will explode.
2. The components such as the power supply and FL inverter carry high voltages.
When you partially disassemble the computer and turn on the components, use
extreme care not to touch the connectors and components to avoid the risk of
electrical shock. Do not disassemble individual components during first-level
maintenance.

WARNING:
1. To avoid the risk of electrical shock, turn the computer off and remove the AC
adapter from the electrical outlet.
2. Because the battery in the computer is left charged, the risk of electrical shock
remains even after the AC adapter is removed from the electrical outlet. To avoid
the risk of electrical shock, be sure to remove any metal jewelry or accessories
such as necklaces, bracelets, and rings before starting work. Never work with
damp or wet hands.
3. To avoid personal injury, use care to avoid the sharp edges or corners of the
components.

4-2 Satellite L950/ L955 /S950/S955 Maintenance Manual

4.1 General 4 Replacement Procedures

CAUTION:
1. Before replacing a component, make sure that the replacement component meets
the required specifications. To avoid computer failures, never use components
that do not meet the specifications.
2. To avoid internal damage such as short circuits and fire, never drop metal
objects such as screws, pins, paper clips, etc. into the components. When a screw
is removed, be sure to replace a screw that is the same size as the original screw.
Make sure that all the screws are fastened securely. Loose screws can cause
short circuits, overheating, smoke, or fire.
3. Before raising a FRU or other component, make sure that all the component
cables have been disconnected to avoid the risk of electrical shock caused by
accidental contact with the energized components.
4. For AC input, be sure to use the AC adapter and AC power cable that come with
your computer or Toshiba-recommended equivalents.
5. To avoid the risk of electrical shock, make sure that all the replacement
components meet the specifications of the computer and that all the cables and
connectors are fastened securely.
6. Inside the PC are components that become hot during operation (such as the
CPU and cooling module). To avoid burns, let the hot components cool down
before starting inspection or repair task.

Satellite L950/ L955 /S950/S955 Maintenance Manual 4-3

4 Replacement Procedures 4.1 General

Before You Begin

Before you begin to disassembly the computer, keep in mind the precautions and advice
in this section. Always begin disassembly by removing the AC adapter and battery pack.
Remove the optional parts and accessories as well. The procedures for removing the batteries
will be explained later.

Disassemble the computer only when an abnormality has occurred.

Use only the recommended tools.

To run and store the computer, be sure to prepare a working environment that is free
from:

Dust and contaminants

Static electricity
Extremely high or low temperatures and extremely high humidity

Run the diagnostic tests explained in Chapter 2 of this manual to identify the FRU that
has probably caused the system failure.

Perform only the required machine operations. Use only the disassembly and
reinstallation procedures described in this manual.

Place the removed components in a safe place away from the computer so that they are
not damaged or get in the way of you doing your work.

Normally, a number of screws need to be removed or replaced during disassembling.

Place the removed screws in a safe place so that you can easily find the right screws for the
right components.

When assembling the computer, use the specified screws to fasten the parts to the
specified locations. See the appropriate explanations and figures for screw sizes.

To avoid personal injury, use care to handle components that have sharp edges or corners.

After you have replaced a FRU, check that the FRU works correctly to ensure normal
computer operation.

4-4 Satellite L950/ L955 /S950/S955 Maintenance Manual

4.1 General 4 Replacement Procedures

Disassembly Procedures

The cable connectors come in these two basic types:

Pressure plate connectors

Normal pin connectors

To remove a pressure plate connector, pull up the tabs on either side of the connector's
plastic pressure plate and gently pull the cable out of the connector. To reconnect the cable to
the pressure plate's connector, raise the pressure plate up to a satisfactory height and slide the
cable into the connector. Secure the cable in the correct position by pressing down the sides
of the pressure plate so that the plate is flush with the sides of the connector. Grasp and pull
the cable gently to check that the cable is connected firmly. If the cable comes off the
connector, reinsert the cable by raising the pressure plate up to a satisfactory height.

Normal pin connectors are used for all the other types of cables. These connectors can be
installed or removed by simply inserting them or pulling them out.

Assembly Procedures

You have to reassemble the computer after you have disassembled the computer and fixed the
component that caused the problem.

When reassembling the computer, keep the following general guidelines in mind:

Take your time to carry out the suggested instructions completely. Hurried reassembly
can often cause problems.
Check that all the cable and connectors are fastened securely.
Before securing the FRUs or other parts, check that the cables are not caught by the
screws or FRUs.
Check that all the latches are closed securely.
Check that all the required screws are used to secure the FRUs. Using wrong screws
can damage the threads or heads of the screws or does not ensure that the FRUs are
secure.

After installing a FRU, make sure that the FRU and computer work normally.

Satellite L950/ L955 /S950/S955 Maintenance Manual 4-5

4 Replacement Procedures 4.1 General

Tools and Equipment

For your safety and that of other people in the working environment, it is strongly
recommended that you use electrostatic discharge (ESD) equipment. The proper use of this
equipment will ensure successful repair work and reduce the costs for repairing damaged
components. The equipment and tools required for disassembly and reassembly are:

One 2 mm Phillips screwdriver

One 4 mm flat-blade screwdriver
Torx screwdriver
Tweezers (for pulling out screws)
ESD mats (for the floor and work desks)
An ESD wrist strap or heel grounder
Anti-static carpets or flooring
Air ionizers (for highly electrostatic sensitive areas)
A plastic card (in credit card size)

Screw Tightening Torque

To secure screws, follow the torque values listed below. Over tightening can damage
components and screws. Under tightening can loosen the screw or cause screws to come off,
which may result in short circuits or other damage.

M2 (2 mm) 0.22 N㺃m (2.2 kgf㺃cm)

M2.5 (2.5 mm) 0.36 N㺃m (3.5 kgf㺃cm)
M3 (3 mm) 0.51 N㺃m (5.0 kgf㺃cm)
M2.5x4 PSP TITE screws 0.204 N㺃m (2.0 kgf㺃cm)
M2.5x6 GIZA TITE screws 0.36 N㺃m (3.5 kgf㺃cm)

4-6 Satellite L950/ L955 /S950/S955 Maintenance Manual

4.1 General 4 Replacement Procedures

Colors of Screw Shanks

For easy identification of the correct screws, the screw shanks are colored according to
their lengths, as follows:

Screws of an even-numbered length Brown

Screws of an odd-numbered length White
Screws of a special length Black
Screws of a special length are those of a length having decimal places, such as 2.5
mm and 2.6 mm.

Symbols of Screws on the Computer Body

For easy maintenance, the screw types are shown on the computer body as symbols. A
symbol consists of a letter representing the screw type and a numeral representing the screw
length.

Screw type Letter

Bind screw B (stands for bind)
Flat-head screw F (stands for flat-head)
Super flat-head screw S (stands for super flat-head)
Tapping screw T (stands for tapping)
Other screws U (stands for unique-pan head screws, studs, etc.)

Symbol examples

6 mm bind screw B6
12 mm bind screw B12
5 mm stud U5
(The numeral represents the rounded length of the threaded portion regardless of the
entire stud length.)

Satellite L950/ L955 /S950/S955 Maintenance Manual 4-7

4 Replacement Procedures 4.2 Battery Pack/Bridge Media

4.2 Battery Pack/Bridge Media

4.2.1 Battery Pack

Removing the Battery Pack

Remove the Battery Pack according to the following procedures and Figure 4-1.

CAUTION: When handling the Battery Pack, use care not to short circuit the
terminals. Do not drop, hit, twist, or bend the Battery Pack. Do not scratch or break up
their casing.

1. Turn the computer upside down so that the back is facing you.

2. Slide out the battery lock.

3. Slide the battery release latch and remove the Battery Pack from the computer.

Battery latch

Battery Pack
Battery latch

Figure 4-1 Removing the Battery Pack

NOTE: Dispose of the used Battery Pack as required by local ordinances or

regulations.

4-8 Satellite L950/ L955 /S950/S955 Maintenance Manual

4.2Battery Pack/Bridge Media 4 Replacement Procedures

Installing the Battery Pack

Install the Battery Pack according to the following procedures and Figure 4-1.

CAUTION: The Battery Pack contain a lithium ion battery, which can explode due to
improper replacement, use, handling, or disposal. Always dispose of the Battery Pack as
required by local ordinances or regulations. Use only replacement batteries
recommended by Toshiba.

NOTE: Visually check the battery's terminals. If they are dirty, clean them with a dry
cloth.

1. Gently insert a new or recharged Battery Pack into place. Check that the battery
release latch slides in and stops with a click.

2. Slide in the battery lock.

Satellite L950/ L955 /S950/S955 Maintenance Manual 4-9

4 Replacement Procedures 4.2 Battery Pack/Bridge Media

4.2.2 Bridge Media

Removing the Bridge Media

Remove the Bridge Media according to the following procedures and Figure 4-2, after
checking that the computer is turned off in boot mode.

1. Pull out the part of Bridge Media when you release.

Memory card

Figure 4-2 Removing the Bridge Media

Installing the Bridge Media

Install the Bridge Media according to the following procedures and Figure 4-2, after
checking that the computer is turned off in boot mode.

1. Insert a Bridge Media and press it until it is securely connected.

After the Bridge Media is installed, check the hardware configuration in the Hardware
Setup or TSETUP program to make sure that the Bridge Media is compatible with the current
hardware configuration.

4-10 Satellite L950/ L955 /S950/S955 Maintenance Manual

4.3 Memory Module and RTC Battery 4 Replacement Procedures

4.3 Memory Module and RTC Battery

Remove the Memory Module and RTC Battery

Remove the Memory Module and RTC Battery according to the following procedures and
Figure 4-3, after checking that the computer is turned off in boot mode.

CAUTION: Remove the optional memory after turning off the computer. If this is
violated, the computer or memory can be damaged.

1. Turn the computer upside down.

2. Release one memory HDD cover securing the screw.
3. Release 8 latches on the memory HDD cover by twist in clockwise direction.
4. Remove the memory HDD cover.

CAUTION: Do not touch the connectors on the Memory Modules or in the computer.
Contaminated connectors can cause memory access problems.

Memory HDD cover

Latch

Memory cover screw

RTC battery
Memory module

Stopper
Memory slot

Figure 4-3 Removing the Memory Module and RTC Battery

5. Spread out the two memory lock latches so that the Memory Module pops up.
6. Pull the Memory Module up and out at an angle, using care to avoid touching the
connectors.
7. Release RTC Battery with spread out the RTC Battery latch.
8. Remove RTC Battery.

Satellite L950/ L955 /S950/S955 Maintenance Manual 4-11

4 Replacement Procedures 4.3 Memory Module and RTC Battery

Installing the Memory Module and RTC Battery

Install the Memory Module and RTC Battery according to the following procedures and
Figure 4-3, after checking that the computer is turned off in boot mode.

CAUTION: Install the optional memory after turning off the computer. If this is
violated, the computer or memory can be damaged.

1. Place RTC Battery in battery locker in the correct position.

2. Insert the Memory Module into the connector at an angle of 45 degrees.
3. Press down the Memory Module so that it is secured with both memory lock latches.
4. Reinstall the optional memory HDD cover.
5. Secure the optional memory cover with the optional memory cover securing screw.
After the computer is turned on, check the hardware configuration in the Hardware Setup
or TSETUP program to make sure that the installed Memory Module has been recognized by
the system. If it has not been recognized yet, check the connections.

4-12 Satellite L950/ L955 /S950/S955 Maintenance Manual

4.4ġHDD 4 Replacement Procedures

4.4 HDD

Removing the HDD

CAUTION: Do not press on the top or bottom of the drive.

Applying such pressure can either corrupt the data in the drive or
damage the drive.

Remove the HDD (hard disk drive) according to the following procedures and Figures 4-
4 and 4-5.

1. Release the M2.5x6 black flat head screw securing the HDD pack.

2. Pull the HDD pack for disconnect the computer, using care to avoid touching the
connectorsį

3. Remove the HDD pack by pulling the pack, following the direction of the arrows.
M2.5x6 black flat head screw

HDD Pack

Figure 4-4 Removing the HDD pack

NOTE: Do not disassemble the HDD pack when it is working normally. Disassemble
or replace the HDD pack only if it fails.

4. Place the HDD pack on a flat surface (such as a desk), and remove the four M3x3.5
black flat head screws.

5. Place the HDD pack on a flat surface (such as a desk), and remove the chassis.

Satellite L950/ L955 /S950/S955 Maintenance Manual 4-13

4 Replacement Procedures 4.4 HDD

M3x3.5 black flat head screw

HDD chassis

M3x3.5 black flat head screw

HDD

Figure 4-5 Removing the HDD chassis

CAUTION: Do not apply pressure to the top or bottom of the drive.

Installing the HDD

Install the HDD according to the following procedures and Figures 4-4 and 4-5.

CAUTION: To avoid damage, always hold the HDD only by its sides.

1. Attach the HDD chassis.

2. Secure the HDD and its chassis with the four M3x3.5 black flat head screws.

CAUTION: To prevent the HDD bracket from being distorted when installing the HDD
pack into the computer, do not press the center of the HDD pack. Always hold the HDD
pack by its sides.

3. Install the HDD pack into the correct position in the computer. Connect the HDD
pack to the computer, holding the HDD pack by its sides.

4. Secure the M2.5x6 black flat head screw securing the HDD pack.

5. Secure the memory HDD cover by tightening the HDD/Memory cover screw.

4-14 Satellite L950/ L955 /S950/S955 Maintenance Manual

4.5 ODD Bay Module 4 Replacement Procedures

4.5 ODD Bay Module

Removing the ODD Bay Module

NOTE: The installation and removal procedures are the same for all the modules that
can be installed in the ODD bay. See the appropriate sections for the disassembly
procedures of specific modules.

Remove the ODD Bay Module according to the following procedures and Figure 4-6.

1. Turn the computer upside down.

2. Remove the M2x3 black flat head screw.

3. Push out on the ODD Bay Module in the direction of the arrow.

CAUTION: Handle the ODD Bay Module carefully it can become hot during
operation.

M2x3 black flat head screw

ODD Bay Module

Figure 4-6 Removing the ODD Bay Module

Satellite L950/ L955 /S950/S955 Maintenance Manual 4-15

4 Replacement Procedures 4.5 ODD Bay Module

Installing the ODD Bay Module

Install the ODD Bay Module according to the following procedures and Figure 4-6.

1. Place the ODD Bay Module in the correct position and slide it in.

2. Push it in until it clicks into place.

3. Secure the ODD Bay Module with one M2x3 whit flat head screw.

4-16 Satellite L950/ L955 /S950/S955 Maintenance Manual

4.5 ODD Bay Module 4 Replacement Procedures

Disassembling the ODD Drive

NOTE: Do not disassemble the ODD Drive when it is working normally. Disassemble
or replace the ODD Drive only if it fails.

Disassemble the ODD Drive according to the following procedures and Figure 4-7.

1. Remove two M2x3 black flat head screws.

2. Remove the bracket.
3. Remove the ODD bezel by twist the bezel in clockwise direction.
ODD Bezel
ODD Bay Module

ODD Bracket

Latch
M2x3 black flat head screw

Figure 4-7 Removing the bracket from the ODD drive

Assembling the ODD Drive

Assemble the ODD Drive according to the following procedures and Figure 4-7.

1. Seat the bracket and secure it with two M2x3 black flat head screws.
2. Reinstall the ODD bezel.

Satellite L950/ L955 /S950/S955 Maintenance Manual 4-17

4 Replacement Procedures 4.6 Keyboard

4.6 Keyboard

Removing Keyboard

Remove the Keyboard according to the following procedures and Figure 4-8.

1. Insert the tool into the gap between Keyboard and top case, so let keyboard corner
pops up carefully.

2. Release the following 15 latches on the Keyboard, in that order:

- Seven latches on the bottom which is near touchpad.
(The leftmost latch first, by the Sequence to the rightmost.)
- One latch on right side and the pull the NUT, then one latch on left sides.
- Six latches on the front side.

3. Disconnect the keyboard cable from CN250 on the system board.

4. Remove the Keyboard.

Latch

Keyboard

NUT

CN250

Figure 4-8 Removing the Keyboard

4-18 Satellite L950/ L955 /S950/S955 Maintenance Manual

4.6 Keyboard 4 Replacement Procedures

NOTE: In case of Keyboard is difficult to remove, please utilize proper tool to release
latch instead of pulling the Keyboard out violently.

Satellite L950/ L955 /S950/S955 Maintenance Manual 4-19

4 Replacement Procedures 4.6 Keyboard

Installing the Keyboard

Install the Keyboard according to the following procedures and Figure 4-8.

1. Connect the Keyboard cable to CN250 on the system board.

2. Place the keyboard in the correct position and secure the following 15 latches, in that
order:

- One latch on right side and one latch on left sides.
- Six latches on the front side.

- Press located NUT to fix at top support.

- Seven latches on the bottom which is near touchpad.

4-20 Satellite L950/ L955 /S950/S955 Maintenance Manual

4.7 Wireless LAN Card 4 Replacement Procedures

4.7 Wireless LAN Card

Removing the Wireless LAN Card

Remove the wireless LAN Card according to the following procedures and Figures 4-9,
4-10 and 4-11.

CAUTION: Do not touch the connectors on the Wireless LAN Card and in the computer
with your bare hands. Wireless LAN Cards can fail if they are contaminated with sweat,
natural oils, etc. from your hands.

1. Turn the computer right side up and remove four M2.5x6 black flat head screws.

M2.5x6 black flat head screw

Figure 4-9 Removing the screws on the top cover

Satellite L950/ L955 /S950/S955 Maintenance Manual 4-21

4 Replacement Procedures 4.7 Wireless LAN Card

2. Turn the computer upside down and remove fourteen M2.5x6 black flat head screws
securing the bottom cover.

3. Release 11 latches on the bottom cover

M2.5x6 black flat head screw

Latch

Figure 4-10 Removing the bottom cover

4. Disconnect the two antenna cables with tweezers.

5. Remove one M2x2 black flat head screw securing the Wireless LAN Card.

6. Pull the Wireless LAN Card up from CN1300 on the system board and out at an angle.

4-22 Satellite L950/ L955 /S950/S955 Maintenance Manual

4.7 Wireless LAN Card 4 Replacement Procedures

Antenna white cable

M2x2 black flat head screw

Antenna black cable

Wireless LAN Card

CN1300

Figure 4-11 Removing the wireless LAN Card

Satellite L950/ L955 /S950/S955 Maintenance Manual 4-23

4 Replacement Procedures 4.7 Wireless LAN Card

Installing the Wireless LAN Card

Install the Wireless LAN Card according to the following procedures and Figures 4-9, 4-
10 and 4-11.

1. Insert the Wireless LAN Card into the CN1300 an angle of 45 degrees.

2. Press down on the Wireless LAN Card to secure it with one M2x2 black flat head
screw.

3. Connect the two antenna cables by pressing them firmly into place.

4-24 Satellite L950/ L955 /S950/S955 Maintenance Manual

4.8 CPU Cooling Module and Fan 4 Replacement Procedures

4.8 CPU Cooling Module and Fan

CAUTION: When removing the CPU Cooling Module, keep the following in mind:
The CPU Cooling Module can become very hot during operation. Be sure to let it cool
down before starting the repair work.
Do not touch or cause damage to the fan in the CPU Cooling Module.
Remove the CPU Cooling Module and Fan

Remove the CPU Cooling Module and Fan according to the following procedures and
Figures 4-12 and 4-13.

1. Remove the fan cable from CN4300 on system board.

2. Remove two M2x3.5 white flat head screws on the Fan.

3. Remove the Fan.

4. Remove four screws as the order from 4-3-2-1 shown on the CPU Cooling Module.

5. Remove the CPU Cooling Module.

M2x3.5 white flat head screw

Fan

CPU cooling module securing screw

CPU Cooling Module

CN4300

Figure 4-12 Removing the CPU Cooling Module and Fan

Satellite L950/ L955 /S950/S955 Maintenance Manual 4-25

4 Replacement Procedures 4.8 CPU Cooling Module and Fan

CPU

Figure 4-13 Applying silicon grease

4-26 Satellite L950/ L955 /S950/S955 Maintenance Manual

4.8 CPU Cooling Module and Fan 4 Replacement Procedures

Installing the CPU Cooling Module and Fan

Install the CPU Cooling Module and Fan according to the following procedures and
Figures 4-12 and 4-13.

CAUTION: When installing the CPU Cooling Module, keep the following in mind:
1. Be sure to confirm the correct position for the module.
2. Secure the relevant screws on the main board according to the number sequence sealed
on the heat sink module.

NOTE: Apply silicon grease with a special syringe to cover the surface of the CPU chip
completely.

1. Check the silicon grease on the CPU or the CPU Cooling Module,
-If silicon grease is already applied to the new CPU Cooling Module completely,
check that grease on the CPU needs to be wiped it off with a cloth.
-If silicon grease is already applied to the CPU and CPU Cooling Module but not
enough for cover the surface,, wipe it off with a cloth.
By using a special syringe, apply silicon grease G7762 to the CPU chip center so that
the entire CPU chip is covered with the grease G7762.

1. Install the CPU Cooling Module into the correct position on the system board.

2. Securing CPU Cooling Module with four screws as the order from 1-2-3-4 shown on
the CPU Cooling Module.

3. Place the Fan in the correct position and secure it with two M2x3.5 white flat head
screws.

4. Connect the fan cable to CN4300 on the system board.

Satellite L950/ L955 /S950/S955 Maintenance Manual 4-27

4 Replacement Procedures 4.9 System Board

4.9 System Board

Removing the System Board

NOTE: Be careful of the eject button for the PC card. It can be damaged when
removing the board. Make sure it is securely installed.

Remove the System Board according to the following procedures and Figures 4-14 and 4-
15.

1. Turn the computer right side up.

2. Disconnect LCD cable from CN3000 and Touch Pad Board cable from CN281.

LCD Cable

CN3000

CN281

Touchpad board Cable

Figure 4-14 Removing the cables on System Board

4-28 Satellite L950/ L955 /S950/S955 Maintenance Manual

4.9 System Board 4 Replacement Procedures

3. Turn the computer upside down and disconnect the following cable from the
connector on the bottom of System Board:
- DC-IN cable from CN6000.
- USB board cable from CN2002.
- Power board cable from CN200
- Speaker cable from CN600

4. Release two M2x3 black flat head screws securing the System Board.

5. Remove the System Board.

M2x3 black flat head screw

System board

CN200

CN600
CN2002
CN6000

Power board cable

Speaker cable
DC-IN Cable

USB board Cable

Figure 4-15 Removing the System Board

Satellite L950/ L955 /S950/S955 Maintenance Manual 4-29

4 Replacement Procedures 4.9 System Board

Installing the System Board

Install the System Board according to the following procedures and Figures 4-14 and 4-15.

NOTE:
Be careful of the eject button for the PC card. It can be damaged when installing the
system board. Make sure it is pushed in.

1. Connect LCD cable from CN3000 and touch pad board cable from CN281.

2. Seat the System Board in the correct position. Avoid to press the power board cable.

3. Secure the System Board with two M2x3 black flat head screws.

4. Connect the following cable from the connector on the bottom of System Board:
- DC-IN cable from CN6000.
- USB board cable from CN2002.
- Power board cable from CN200.
- Speaker cable from CN600.

4-30 Satellite L950/ L955 /S950/S955 Maintenance Manual

4.10 CPU Cooling Module and Fan 4 Replacement Procedures

4.10 LCD Module Assembly

Removing the LCD Module Assembly

Remove the LCD Module Assembly according to the following procedures and Figure 4-
16.

1. Released the LCD cable and wireless antenna cables from the rubber on the top cover.

2. Open the LCD Module Assembly at an angle of 90 degrees.

3. Turn the computer upside down.

4. Remove four M2.5x5 black flat head screws securing the LCD Module Assembly
with the top cover.

5. Remove the LCD Module Assembly.

M2.5x5 black flat head screw

Rubber

LCD Cable

Antenna

Display Assembly

Figure 4-16 Removing the display assembly

Satellite L950/ L955 /S950/S955 Maintenance Manual 4-31

4 Replacement Procedures 4.10 LCD Module Assembly

Installing the LCD Module Assembly

Install the LCD Module Assembly according to the following procedures and Figure 4-16.

1. Place the LCD Module Assembly in the correct position.

2. Place the LCD cable and wireless antenna cables into the ditch and push the rubber in.

3. Secure the LCD Module Assembly with four M2.5x5 black flat head screws.

4. Close the LCD Module Assembly.

4-32 Satellite L950/ L955 /S950/S955 Maintenance Manual

4.11 LCD Module Mask 4 Replacement Procedures

4.11 LCD Module Mask

Remove the LCD Module Mask

Disassemble the LCD Module Mask according to the following procedures and Figure 4-
17.

1. Peel off two seal tapes and two rubber tapes.

2. Remove four M2.5x4 black flat head screws securing the LCD Module Mask.

3. Insert your finger between the edge of LCD Module Mask and the LED panel by twist
in correct indication to release the latch as steps from 1 to 4.

4. Remove the LCD Module Mask while unlatching the LCD Module Mask.
Seal x2

M2.5x4 black flat head screw

LCD Module Mask

Rubber

M2.5x4 black flat head screw

Latch

Figure 4-17 Removing the LCD Module Mask

Satellite L950/ L955 /S950/S955 Maintenance Manual 4-33

4 Replacement Procedures 4.11 LCD Module Mask

Installing the LCD Module Mask

Install the LCD Module Mask according to the following procedures and Figure 4-17.

1. Install the LCD Module Mask and lock the latches

NOTE: When installing the LCD Module Mask, ensure there is no gap between the LCD
Module Mask and the LCD module cover.

2. Secure the LCD Module Mask with four 2.5x4 black flat head screws and stick two seal
tapes and two rubber tapes.

4-34 Satellite L950/ L955 /S950/S955 Maintenance Manual

4.12 LED Panel 4 Replacement Procedures

4.12 LED Panel

NOTE: ICs are fragile. Use extreme care not to apply pressure to the ICs along the edges
of the LCD module.

NOTE: Dispose of used LED Panel (fluorescent (FL) tubes) as required by local
ordinances or regulations.

NOTE: The LCD cable must be carefully peeled away before disconnecting it from the
module.

Removing the LED Panel

Remove the LED Panel according to the following procedures and Figures 4-18 and 4-19.

1. Remove three M2.5x3.5 white flat head screws on each side securing the LCD
module hinges.

2. Remove two M2x3 black flat head screws on each side securing the LED Panel.

3. Remove the LED panel bracket.

M2x3 black flat head screw M2.5x3.5 white flat head screw

M2.5x3.5 white flat head screw

LED Panel

Right LED Panel Bracket

Left LED Panel

Bracket M2x3 black flat head screw

Figure 4-18 Removing the LCD module hinges, LED Panel and LED panel brackets

Satellite L950/ L955 /S950/S955 Maintenance Manual 4-35

4 Replacement Procedures 4.12 LED Panel

4. Turn the LED Panel upside down. Be sure to place it on a cushioned surface such as a
foam pad.

5. Remove the tape and LCD cable connector. Then disconnect the LCD cable.
LED Panel

LCD cable

Figure 4-19 Removing the LCD cable

4-36 Satellite L950/ L955 /S950/S955 Maintenance Manual

4.12 LED Panel 4 Replacement Procedures

Installing the LED Panel

NOTE: LCD/FL cable must be carefully peeled away before disconnecting it from the
module.

Install the LED Panel according to the following procedures and Figures 4-18 and 4-19.

1. Turn the LED Panel upside down.

2. Connect the LCD cable to the LED panel connector.

3. Place the LED panel bracket in the correct position

4. Place the LED Panel in the correct position and secure it with two M2x3 black flat
head screws on each side.

5. Place the LCD module hinges in the correct position and secure it with three
M2.5x3.5 white flat head screws on LCD module cover..

CAUTION: When installing the LCD module, please follow below instruction:
When plug in LCD/FL cable into LED panel connector, need to plug horizontally. For Sharp
panel, if LCD/FL cable connector is not plugged horizontally, it may be damaged.

Satellite L950/ L955 /S950/S955 Maintenance Manual 4-37

4 Replacement Procedures 4.13 CCD Module

4.13 CCD Module

Removing the CCD Module

Remove the CCD Module according to the following procedures and Figure 4-20

1. Lift the CCD Module from the LCD module cover.

2. Disconnect LCD cable from CCD Module connector.

CCD Module

LCD cable LCD Module Cover

Figure 4-20 Removing the CCD Module

4-38 Satellite L950/ L955 /S950/S955 Maintenance Manual

4.13 CCD Module 4 Replacement Procedures

Installing the CCD Board

Install the CCD Board according to the following procedures and Figure 4-20.

1. Connect LCD cable to CCD module connector.

2. Seat the CCD Module in the correct position.

Satellite L950/ L955 /S950/S955 Maintenance Manual 4-39

4 Replacement Procedures 4.14 Speakers

4.14 Speakers

Removing the Speakers

Remove the Speakers according to the following procedures and Figure 4-21.

1. Remove one M2x3 black flat head screw securing the left Speaker.

2. Remove one M2x3 black flat head screw securing the right Speaker.

3. Remove the left and right Speakers.

M2x3 black flat head screw

Speaker w/o box

Speaker cable

Speaker w/box

Figure 4-21 Removing the speakers

Installing the Speakers

Install the speakers according to the following procedures and Figure 4-21.

1. Seat the left and right Speakers in the correct position.

2. Route the speaker cable in the wire guide.

3. Secure the left speaker with one M2x3 black flat head screw.

4. Secure the right speaker with one M2x3 black flat head screw.

4-40 Satellite L950/ L955 /S950/S955 Maintenance Manual

4.15 Power Board, USB Board and DC-IN harness 4 Replacement Procedures

4.15 Power Board, USB Board and DC-IN harness

Removing theġġPower Board, USB Board and DC-IN Harness

Remove the Power Board, USB Board and DC-IN Harness according to the following
procedures and Figure 4-22.

1. Lift the USB cable and power board cable form the bottom case.

2. Release two M2x3 black flat head screws securing Power Board.

3. Remove the Power Board

4. Release one M2x3 black flat head screws securing USB Board

5. Remove the USB Board and DC-IN Harness.

M2x3 black flat head screw

Power Board cable

USB cable

Power Board
USB Board

DC-IN Harness

Figure 4-22 Removing the Power Board, USB Board and DC-IN Harness

Installing the Power Board, USB Board and DC-IN Harness

Install the Power Board, USB Board and DC-IN Harness according to the following
procedures and Figure 4-22.

1. Seat the Power Board, USB Board and DC-IN Harness in the correct position.

2. Route the cables in the wire guide and place DC-IN Harness in correct position.

3. Secure the Power Board with two M2x3 black flat head screws

4. Secure the USB Board with one M2x3 black flat head screw

Satellite L950/ L955 /S950/S955 Maintenance Manual 4-41

4 Replacement Procedures 4.16 Touchpad Board

4.16 Touchpad Board

Removing theġġTouchpad Boardġġ

Remove the Touchpad Board according to the following procedures and Figure 4-23.

1. Release three M2x3 black flat head screws securing the Touchpad Board.

2. Remove the Touchpad Board.

3. Release one M2x2 white flat head screw securing the Touchpad Bracket.

4. Remove the Touchpad Bracket.

5. Disconnect the flat cable on the Touchpad board.

M2x3 black flat head screw

Touchpad board

M2x2 white flat head screw

Touchpad bracket

Figure 4-23 Removing the Touchpad board

Installing the Touchpad board

Install the Touchpad board according to the following procedures and Figure 4-23.

1. Seat the Touchpad bracket in the correct position.

2. Secure Touchpad bracket with one M2x2 white flat head screw.

3. Seat the Touchpad board in the correct position.

4. Secure Touchpad bracket with three M2x3 black flat head screws.

5. Connect the flat cable on the Touchpad Board.

4-42 Satellite L950/ L955 /S950/S955 Maintenance Manual

6000 1 ḟ

Appendices
Appendices

Appendix Contents

Appendix A Handling the LCD Module .......................................................................... A-1

Appendix B Board Layout .................................................................................................B-1

B.1 System Board Front View ......................................................................................B-1

B.2 System Board Back View .......................................................................................B-2

Appendix C Keyboard Scan/Character Codes................................................................ C-1

Appendix D Key Layout .................................................................................................... D-1

App-ii Satellite L950/L955/S950/S955 Maintenance Manual

Apx. A Handling the LCD Module Appendices

Appendix A

Appendix A Handling the LCD Module

Precautions for handling the LCD module

The LCD module can be easily damaged during assembly or disassembly. Observe the
following precautions when handling the LCD module:

1. When installing the LCD module in the LCD cover, be sure to seat it so that it is
properly aligned and maximum visibility of the display is maintained.

2. Be careful to align the four holes at the right side and left side of the LCD module
with the corresponding holes in the LCD cover before securing the module with four
screws. Do not force the module into place, because stress can affect its performance.
Also, the panel’s polarized surface is easily scarred, so be carefully when handling it.

Satellite L950/L955/S950/S955 Maintenance Manual A-1

Appendices Apx. A Handling the LCD Module

3. If the panel’s surface gets dirty, wipe it with cotton or a soft cloth. If it is still dirty, try
breathing on the surface to create a light condensate and wipe it again.
If the surface is very dirty, we recommend a CRT cleaning agent. Apply the agent to a
cloth and then wipe the panel’s surface. Do not apply cleanser directly to the panel.
Also, never scratch the surface.

4. If water or other liquid is left on the panel’s surface for a long period, it can change
the screen’s tint or stain it. Be sure to quickly wipe off any liquid.

A-2 Satellite L950/L955/S950/S955 Maintenance Manual

Apx. A Handling the LCD Module Appendices

5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object,
which could cause breakage or cracks.

6. CMOS-LSI circuits are used in the module, so guard against damage from
electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the
module.

Satellite L950/L955/S950/S955 Maintenance Manual A-3

Appendices Apx. A Handling the LCD Module

7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods.

8. Do not store the module at temperatures below specifications. Cold can cause the
liquid crystals to freeze, lose their elasticity or otherwise suffer damage.

A-4 Satellite L950/L955/S950/S955 Maintenance Manual

Apx. A Handling the LCD Module Appendices

9. Do not disassemble the LCD module. Disassembly can cause malfunctions.

10. If you transport the module, do not use packing material that contains epoxy resin
(amine) or silicon glue (alcohol or oxide). These materials can release gas that can
damage the panel’s polarization.

Satellite L950/L955/S950/S955 Maintenance Manual A-5

Apx. B Board Layout Appendices

Appendix B

Appendix B Board Layout

B.1 System Board Front View

Figure B-1 Board Layout (Front)

Satellite L950/L955/S950/S955 Maintenance Manual B-1

Appendices Apx. B Board Layout

B.2 System Board Back View

Figure B-2 Board Layout (Back)

B-2 Satellite L950/L955/S950/S955 Maintenance Manual

Apx. C Keyboard Scan/Character Codes Appendices

Apx. C wKeyboard Scan/Character Codes

Appendix C Keyboard Scan/Character Codes

Table C-1 Scan Codes (set 1 and set 2) (1/4)

Cap Code set 1 Code set 2 Note

No. Keytop Make Break Make Break
01 ‘ ~ 29 A9 0E F0 0E
02 1 ! 02 82 16 F0 16
03 2 @ 03 83 1E F0 1E
04 3 # 04 84 26 F0 26
05 4 $ 05 85 25 F0 25
06 5 % 06 86 2E F0 2E
07 6 ^ 07 87 36 F0 36
08 7 & 08 88 3D F0 3D *2
09 8 * 09 89 3E F0 3E *2
10 9 ( 0A 8A 46 F0 46 *2
11 0 ) 0B 8B 45 F0 45 *2
12 - _ 0C 8C 4E F0 4E
13 = + 0D 8D 55 F0 55
14 7D F0 7D
15 BkSp 0E 8E 66 F0 66
16 Tab 0F 8F 0D F0 0D
17 Q 10 90 15 F0 15
18 W 11 91 1D F0 1D
19 E 12 92 24 F0 24
20 R 13 93 2D F0 2D
21 T 14 94 2C F0 2C
22 Y 15 95 35 F0 35
23 U 16 96 3C F0 3C *2
24 I 17 97 43 F0 43 *2
25 O 18 98 44 F0 44 *2
26 P 19 99 4D F0 4D *2
27 [ { 1A 9A 54 F0 54
28 ] } 1B 9B 5B F0 5B

Satellite L950/L955/S950/S955 Maintenance Manual C-1

Appendices Apx. D Keyboard Scan/Character Codes

Table C-1 Scan Codes (set 1 and set 2) (2/4)

Cap Code set 1 Code set 2 Note

No. Keytop Make Break Make Break
29 \ | 2B AB 5D F0 5D *5
30 Caps Lock 3A BA 58 F0 58
31 A 1E 9E 1C F0 1C
32 S 1F 9F 1B F0 1B
33 D 20 A0 23 F0 23
34 F 21 A1 2B F0 2B
35 G 22 A2 34 F0 34
36 H 23 A3 33 F0 33
37 J 24 A4 3B F0 3B *2
38 K 25 A5 42 F0 42 *2
39 L 26 A6 4B F0 4B *2
40 ; : 27 A7 4C F0 4C *2
41 ‘ “ 28 A8 52 F0 52

43 Enter 1C 9C 5A F0 5A *3
44 Shift (L) 2A AA 12 F0 12
45 No.102 56 D6 61 F0 61
key
46 Z 2C AC 1A F0 1A
47 X 2D AD 22 F0 22
48 C 2E AE 21 F0 21
49 V 2F AF 2A F0 2A
50 B 30 B0 32 F0 32
51 N 31 B1 31 F0 31
52 M 32 B2 3A F0 3A *2
53 , < 33 B3 41 F0 41 *2
54 . > 34 B4 49 F0 49 *2
55 / ? 35 B5 4A F0 4A *2
56 ŝŠ 73 F0 73
57 Shift (R) 36 B6 59 F0 59

C-2 Satellite L950/L955/S950/S955 Maintenance Manual

Apx. C Keyboard Scan/Character Codes Appendices

Table C-1 Scan Codes (set 1 and set 2) (3/4)

Cap Code set 1 Code set 2 Note

No. Keytop Make Break Make Break
58 Ctrl 1D 9D 14 F0 14 *3

60 Alt (L) 38 B8 11 F0 11 *3
61 Space 39 B9 29 F0 29
62 ALT (R) E0 38 E0 B8 E0 11 E0 F0 11

75 Ins E0 52 E0 D2 E0 70 E0 F0 70 *1
76 Del E0 53 E0 D3 E0 71 E0 F0 71 *1

79 ← E0 4B E0 CB E0 6B E0 F0 6B *1
80 Home E0 47 E0 C7 E0 6C E0 F0 6C *1
81 End E0 4F E0 CF E0 69 E0 F0 69 *1

83 ↑ E0 48 E0 C8 E0 75 E0 F0 75 *1
84 ↓ E0 50 E0 D0 E0 72 E0 F0 72 *1
85 PgUp E0 49 E0 C9 E0 7D E0 F0 7D *1
86 PgDn E0 51 E0 D1 E0 7A E0 F0 7A *1

89 → E0 4D E0 CD E0 74 E0 F0 74 *1

110 Esc 01 81 76 F0 76
112 F1 3B BB 05 F0 05
113 F2 3C BC 06 F0 06
114 F3 3D BD 04 F0 04
115 F4 3E BE 0C F0 0C
116 F5 3F BF 03 F0 03
117 F6 40 C0 0B F0 0B
118 F7 41 C1 83 F0 83
119 F8 42 C2 0A F0 0A
120 F9 43 C3 01 F0 01
121 F10 44 C4 09 F0 09 *3

Satellite L950/L955/S950/S955 Maintenance Manual C-3

Appendices Apx. D Keyboard Scan/Character Codes

Table C-1 Scan Codes (set 1 and set 2) (4/4)

Cap Code set 1 Code set 2 Note

No. Keytop Make Break Make Break
122 F11 57 D7 78 F0 78 *3
123 F12 58 D8 7 F0 7 *3
124 PrintSc *6 *6 *6 *6 *6

126 Pause *7 *7 *7 *7 *7

202 Fn — — — — *4
203 Win E0 5B E0 DB E0 1F E0 F0 1F
204 App E0 5D E0 DD E0 2F E0 F0 2F
205 Kat/Hir 70 F0 70 *8
206 Hen 79 F0 79 *8
207 Muh 7B F0 7B *8

Notes:

1. * Scan codes differ by mode.

2. * Scan codes differ by overlay function.
3. * Combination with the Fn key makes different codes.
4. * Fn key does not generate a code by itself.
5. * This key corresponds to key No. 42 in a 102-key model.
6. * Refer to Table C-6, No. 124 key scan code.
7. * Refer to Table C-7, No. 126 key scan code.
8. * 205~207 are for JAPAN keyboard only

C-4 Satellite L950/L955/S950/S955 Maintenance Manual

Apx. C Keyboard Scan/Character Codes Appendices

Table C-2 Scan Codes with left Shift key

Cap Key Code set 1 Code set 2

No. top Make Break Make Break

55 / E0 AA E0 35 E0 B5 E0 2A E0 F0 12 E0 4A E0 F0 4A E0 12
75 INS E0 AA E0 52 E0 D2 E0 2A E0 F0 12 E0 70 E0 F0 70 E0 12
76 DEL E0 AA E0 53 E0 D3 E0 2A E0 F0 12 E0 71 E0 F0 71 E0 12
79 ← E0 AA E0 4B E0 CB E0 2A E0 F0 12 E0 6B E0 F0 6B E0 12
80 Home E0 AA E0 47 E0 C7 E0 2A E0 F0 12 E0 6C E0 F0 6C E0 12
81 End E0 AA E0 4F E0 CF E0 2A E0 F0 12 E0 69 E0 F0 69 E0 12
83 ↑ E0 AA E0 48 E0 C8 E0 2A E0 F0 12 E0 75 E0 F0 75 E0 12
84 ↓ E0 AA E0 50 E0 D0 E0 2A E0 F0 12 E0 72 E0 F0 72 E0 12
85 PgUp E0 AA E0 49 E0 C9 E0 2A E0 F0 12 E0 7D E0 F0 7D E0 12
86 PgDn E0 AA E0 51 E0 D1 E0 2A E0 F0 12 E0 7A E0 F0 7A E0 12
89 → E0 AA E0 4D E0 CD E0 2A E0 F0 12 E0 74 E0 F0 74 E0 12
203 Win E0 AA E0 5B E0 DB E0 2A E0 F0 12 E0 1F E0 F0 1F E0 12
204 App E0 AA E0 5D E0 DD E0 2A E0 F0 12 E0 2F E0 F0 2F E0 12

Note : The table above shows scan codes with the left Shift key. In combination with the
right Shift key, scan codes are changed as listed below:
With left Shift With right Shift
Set 1 E0 AA __________ E0 B6
E0 2A ___________ E0 36
Set 2 E0 F0 12 ________ E0 F0 59
E0 12 ___________ E0 59

Satellite L950/L955/S950/S955 Maintenance Manual C-5

Appendices Apx. D Keyboard Scan/Character Codes

Table C-3 Scan Codes in Numlock mode

Cap Key Code set 1 Code set 2

No. top Make Break Make Break

75 INS E0 2A E0 52 E0 D2 E0 AA E0 12 E0 70 E0 F0 70 E0 F0 12
76 DEL E0 2A E0 53 E0 D3 E0 AA E0 12 E0 71 E0 F0 71 E0 F0 12
79 ← E0 2A E0 4B E0 CB E0 AA E0 12 E0 6B E0 F0 6B E0 F0 12
80 Home E0 2A E0 47 E0 C7 E0 AA E0 12 E0 6C E0 F0 6C E0 F0 12
81 End E0 2A E0 4F E0 CF E0 AA E0 12 E0 69 E0 F0 69 E0 F0 12
83 ↑ E0 2A E0 48 E0 C8 E0 AA E0 12 E0 75 E0 F0 75 E0 F0 12
84 ↓ E0 2A E0 50 E0 D0 E0 AA E0 12 E0 72 E0 F0 72 E0 F0 12
85 PgUp E0 2A E0 49 E0 C9 E0 AA E0 12 E0 7D E0 F0 7D E0 F0 12
86 PgDn E0 2A E0 51 E0 D1 E0 AA E0 12 E0 7A E0 F0 7A E0 F0 12
89 → E0 2A E0 4D E0 CD E0 AA E0 12 E0 74 E0 F0 74 E0 F0 12
203 Win E0 2A E0 5B E0 DB E0 AA E0 12 E0 1F E0 F0 1F E0 F0 12
204 App E0 2A E0 5D E0 DD E0 AA E0 12 E0 2F E0 F0 2F E0 F0 12

Table C-4 Scan Codes with Fn key

Cap Code set 1 Code set 2

No. Keytop Make Break Make Break
43 ENT E0 1C E0 9C E0 5A E0 F0 5A
58 CTRL E0 1D E0 9D E0 14 E0 F0 14
60 LALT E0 38 E0 B8 E0 11 E0 F0 11
121 ARROW 45 C5 77 F0 77
122 NUMERIC 45 C5 77 F0 77
123 Scrl 46 C5 7E F0 7E

C-6 Satellite L950/L955/S950/S955 Maintenance Manual

Apx. C Keyboard Scan/Character Codes Appendices

Table C-5 Scan Codes in overlay mode

Cap Keytop Code set 1 Code set 2

No. Make Break Make Break
08 7 (7) 47 C7 6C F0 6C
09 8 (8) 48 C8 75 F0 75
10 9 (9) 49 C9 7D F0 7D
11 0 (*) 37 B7 7C F0 7C
23 U (4) 4B CB 6B F0 6B
24 I (5) 4C CC 73 F0 73
25 O (6) 4D CD 74 F0 74
26 P (–) 4A CA 7B F0 7B
37 J (1) 4F CF 69 F0 69
38 K (2) 50 D0 72 F0 72
39 L (3) 51 D1 7A F0 7A
40 ; (+) 4E CE 79 F0 79
52 M (0) 52 D2 70 F0 70
54 . (.) 53 D3 71 F0 71
55 / (/) E0 35 E0 B5 40 4A E0 F0 4A

Table C-6 No.124 key scan code

Key Shift Code set 1 Code set 2

top
Make Break Make Break

Prt Sc Common E0 2A E0 37 E0 B7 E0 AA E0 12 E0 7C E0 F0 7C E0 F0 12
Ctrl + E0 37 E0 B7 E0 7C E0 F0 7C
Shift + E0 37 E0 B7 E0 7C E0 F0 7C
Alt + 54 D4 84 F0 B4

Satellite L950/L955/S950/S955 Maintenance Manual C-7

Appendices Apx. D Keyboard Scan/Character Codes

Table C-7 No.126 key scan code

Key Shift Code set 1 Code set 2

top
Make Make
Pause Common* E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77
Ctrl* E0 46 E0 C6 E0 7E E0 F0 7E

*: This key generates only make codes.

C-8 Satellite L950/L955/S950/S955 Maintenance Manual

Apx. D Key Layout Appendices

D-30 Satellite L950/L955/S950/S955 Maintenance Manual

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