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SRWRESUME24

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2 views

SRWRESUME24

Uploaded by

scdbiz11
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Stephanie R.

L Wright
Healthcare Professional

Experience
September 2023 –May 2023
Receptionist • Piedmont Urgent Care • Evans,
GA

In my role as a receptionist at Piedmont Urgent Care, I


was responsible for answering telephones and
providing information about the practice within the
limits of our policy. I ensured that clinical questions
and emergency calls were routed to the appropriate
staff or physician according to established procedures.
Additionally, I handled the registration of new
patients, verifying insurance plans, referral
authorizations, and co-payments. I also managed the
326 Rosewood Park Lane Apt. distribution of incoming mail, faxes, and emails, as
1007 well as preparing and sending outgoing
Charlotte, NC 28262 correspondence. Patient registration sheets were
obtained and reviewed for completeness, with any
(504) 867 – 7536 (main) missing information requested. I verified patient
(404) 821- 1191 (alt cell)
information, including insurance status and contact
details, updating records as needed. Collecting and
[email protected] entering patient payments, posting payments into the
accounting system, and sending out bills were also
part of my responsibilities. I scanned and attached
forms, lab reports, and x-rays to electronic medical
records, and checked out departing patients. Any other
duties assigned were also completed efficiently.
RELEVANT SKILLS
• Patient/Customer Interaction
• Book-keeping
April 2021 –September 2023
• Medical Billing/Payments
Medical Records Technician • CIOX Health •
• Payment Systems
REMOTE
• Filing/Securing
Medical Records In my role as a medical records technician, I fulfilled
• Telecommunications all required duties remotely until the position
• Registration transitioned to an in-person role. I gathered patient
• All Administrative information by conducting interviews with patients or
Tasks their families to collect demographic data. I
• HIPAA maintained and mastered the patient index by
completing daily audit trail tasks. I initiated medical
TRAINED IN SYSTEMS: records by creating and processing patient care record
EPIC, SERVICENOW, MAC/IOS, folders, ensuring record availability by inputting
WINDOWS charts into the digital database. I retrieved medical
records following chart-out procedures and delivered
them to designated areas of the hospital using
established electronic routing methods. I kept
healthcare providers informed of record availability
and maintained quality results by adhering to hospital
guidelines and standards. I also upheld federal, state,
and local regulations to serve and protect the
hospital's community.
Oct 2004–March 2021
Direct Admissions Representative • Grady
Memorial Hospital • Atlanta, GA

During my 18-year tenure as an admissions


representative at Grady Memorial Hospital, I
facilitated the admission process for patients across
various departments. This involved pre-admitting
patients by coordinating with physicians, conducting
interviews, and inputting patient information into our
database. I greeted and assisted patients upon arrival,
collecting demographic and insurance details,
confirming pre-admission data, and obtaining
necessary consents and signatures. Additionally, I
verified patient identities, assigned beds, and ensured
patients were safely escorted to their designated areas.
In emergency situations, I gathered information from
family members and attended to patients in need of
immediate care. I also fielded inquiries from the public
regarding admission procedures, hospital regulations,
and services offered. Upholding professional
standards, hospital policies, and HIPAA regulations, I
strived to provide a secure and informative
environment for all patients. Furthermore, I educated
patients on admission policies, room amenities, and
payment procedures, ensuring a smooth and efficient
admission process.

Education
T.W. Josey, Augusta, GA
• High School Diploma

Augusta Technical College (2021 – 2023)


• Associates Degree; Health Information
Management, Associate of Applied Science
Degree

References
Shanice Diggs, former co-worker (CIOX HEALTH),
[email protected]; (706) 619- 4208

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