AmaWaterways Edocs
AmaWaterways Edocs
Travel to legendary destinations on a 7-night cruise from Vilshofen, Germany to Budapest, Hungary. Lined with medieval
villages, hillside vineyards and fairy tale castles, the Danube River has captivated musicians, artists and poets throughout the
centuries. Along the way, you will stroll along cobblestone streets, sample splendid Wachau Valley wines, visit palaces and
stately gardens, and experience the beauty and history of Vienna and Budapest.
Dear Valued Guest,
Thank you for choosing AmaWaterways for your river cruise vacation! We are confident you will have a
wonderful time on your Magna on the Danube cruise. Your extraordinary Cruise Manager and crew
cannot wait to meet you personally and ensure you have a memorable experience.
For your convenience and to ensure you experience a seamless journey, we have prepared this special
booklet for you, which contains some important tips as well as details regarding your itinerary and the
variety of excursions available to you. We encourage you to review it carefully and to bring it along as
a handy reference during your travels.
Above all else, it is our top priority to ensure you have the safest, most enjoyable and most worry-free
journey possible. With that in mind, please be advised that on your arrival day, our onboard crew will
be cleaning the ship for your river cruise. Should you arrive at the ship between 9:30am and 12:30pm,
you are welcome to leave your luggage with us and explore the city. You may return any time after
12:30pm and your stateroom will be waiting for you after 3:00pm.
We are counting down the days until your journey and cannot wait to create new memories with you
as you sail with AmaWaterways.
Should you have any further questions, we encourage you to reach out to your travel advisor or
contact us at 800.626.0126.
Kindest Regards,
Jon Burrows
We strongly encourage you to refer to our website’s Travel Updates (AmaWaterways.com/travel-updates) and
review our FAQs to help you prepare for your travels.
Online Check-In
Please take a few minutes to check in for your river cruise now by opening your Online Cruise Check-In
(AmaWaterways.com/my-trip/cruise-check-in). You should have your passport and booking number handy for
this process. By checking in, you can ensure that your personal information is correct and provide important
emergency contact information. In addition, you will be able to complete the following:
4. Within 7 Days – Reconfirm your flight schedule and airline’s travel requirements:
Please advise AmaWaterways of any flight changes if applicable.
Should you require assistance in completing your Online Cruise Check-In, please contact our IT Department via
email at [email protected] or by calling 1-818-466-5448.
1-747-251-0911
Emergency e-mail address: [email protected] (Please put “EMERGENCY” in the subject line of
your e-mail.) Our Emergency e-mail is monitored 24 hours a day.
BOOKING SUMMARY
Guest Name: Mr KYLE MICHAEL ORAM
Client ID: 133649903
CRUISE INFORMATION
Booking #: 20606653
Itinerary: Magna on the Danube
Ship: AmaMagna
Stateroom: 318 Category: SA
Deck: Upper Deck Bedding: Twin Bed
TRAVEL INSURANCE
Your reservation indicates that you have not purchased Travel Protection with AmaWaterways. If you have purchased
travel insurance independently, we recommend you bring your insurance details and contact information with you
during your travels.
DELIVERY INFORMATION
Agent: KYLE ORAM
KVI INTERLINE (USD)
Telephone: +1-2509801600
If you have lost luggage, please contact the Airline and their Lost Luggage Office at the airport, which is located within
Baggage Claim. It is the airline’s responsibility to return your luggage to you. You must fill out a Lost or Damaged Luggage
Report and receive a contact number and file number before leaving the airport. Please alert your Cruise Manager, they will
assist in contacting the airline and tracking your luggage.
As you do not have transfers arranged with AmaWaterways, please collect your luggage, pass through Customs, and exit the
airport to make your own way to the ship.
**AmaWaterways transfers can still be arranged prior to your departure day. Please contact your travel agent .
Franz Josef Strauss International Airport (Munich Airport) is located 90 miles (144 km) from the port in Vilshofen,
approximately 2 hours driving. The Vilshofen Niederbay train station is located 0.5 miles (950 meters) from the port,
approximately 10 minutes from the ship in Vilshofen.
DOCKING LOCATIONS
1
Address: Carl Lutz Rkp., Garam dock 1 - Corner of Carl Lutz Rakpart &
Garam utca
1138 Budapest
Hungary
The ship is located on the Pest side between the Arpad Bridge and the Margaret Bridge, across from Margaret Island.
The closest international airport is the Ferenc Liszt International Airport (BUD), approximately 12 miles (19 km) from the ship.
CONTACT INFORMATION
These travel documents contain important phone numbers and other information you may need during your vacation.
For example to dial a Swiss phone number, such as 061 639 6080, you dial the following: 011 41 61 639 6080
Why is There a Plus Sign (+) at the Start of the European Phone Number?
European phone numbers are frequently written in the format +44 07981 555555. The plus indicates you have to dial your
long distance code first (in the US or Canada the code is 011, in Europe it is 00).
AmaWaterways representatives are available to help with any needs that may arise prior to your vacation. If for any reason
you require assistance, please call the appropriate number below:
AmaWaterways US Headquarters
1-800-626-0126 or 1-818-428-6198
Monday-Friday: 6 a.m. - 6 p.m. Pacific Standard Time
Saturday: 7 a.m. - 1 p.m. Pacific Standard Time
1-747-251-0911
Emergency email address: [email protected] (Please put “EMERGENCY” in the subject line of your
email.) Our Emergency email is monitored 24 hours a day.
SAILING SCHEDULE
DATE DESTINATION ARRIVAL DEPARTURE SHORE EXCURSIONS
7:30 PM Overnight
Please have your booking number and passport handy and visit WWW.AMAWATERWAYS.COM/CHECK-IN to get started.
Please Note: Shore Excursion Registration is available 60 days prior to departure, once the booking is paid in full.
EXCURSION TIME
Morning tours typically start at 9:00 AM or 9:30 AM
Afternoon tours start at 1:30 PM or 2:00 PM
Evening tours start after dinner
Full Day tours typically start in the morning and run until late afternoon
EMBARKATION
Arrive in Vilshofen and make your way to the ship. Check-in is 3:00 PM. If you arrive before, you may leave your luggage with
the ship, and the balance of the day is free to start exploring this beautiful city. Between 9:30am and 12:30pm our crew is
cleaning and sanitizing the ship so we are unable to allow guests onboard during that time. In the early evening meet your
fellow travelers for the Welcome Reception.
Additional details may be found within the Travel Information & Tips section of this document. Latest mask requirements can
also be found at AmaWaterways.com/travel-entry-requirements.
For those with Arrival Transfers through AmaWaterways, please refer to your specific instructions within the preceding
Arrival Procedures section of this document.
**If you have not already made appropriate transfer arrangements, AmaWaterways transfers may still be purchased prior to
your departure day. Please contact your travel agent or AmaWaterways directly at 1-800-626-0126.
Summary of Excursion
Experience the hospitality of Vilshofen, a charming Bavarian town. You will be welcomed by representatives from the city
and treated to a performance of Bavarian folk music and dancing. This mini “Oktoberfest” celebration is held exclusively for
AmaWaterways' guests and includes complimentary Bavarian beer.
Summary of Excursion
Passau is known as the Dreiflussestadt or "City of Three Rivers," because the Danube, Inn and Ilz rivers all converge here. The
town has many notable Baroque buildings and cobblestone streets, especially in the Old Town area. You will see the city
fortifications and St. Stephan’s Cathedral, home to one of the largest church pipe organs in the world (with 17,774 pipes and
233 registers).
Summary of Excursion
As an alternative to the walking tour of Passau, the more active guest may choose to venture high into the hills for a visit to
“Veste Oberhaus," Passau’s Castle Hill, which is enthroned 1,214 feet above the Danube, and offers magnificent views across
Passau's Old Town.
Please Note:
This hike is capacity controlled and is subject to change/cancellation pending weather conditions which may affect guest safety.This is a
strenuous climb. Firm hiking shoes are required.
Summary of Excursion
Experience this charming area on a guided bike tour along the Inn River to Wernstein. Crossing the old town of Passau, riding
next to the Inn river Inn along its scenic shores which are lined with wooden hills. After taking some photos, arrive in
Wernstein for a quick rest. Biking along the other side of the River Inn now allows for a different point of view for the ride
back to the ship in Passau. Cycling into Passau rewards you with a beautiful silhouette of the old town.
Please Note:
This bike tour is capacity controlled due to the number of bicycles available onboard the ship. In order to allow all of our guests the
opportunity to participate in a bike tour, we have limited pre-cruise sign-ups to 2 bike tours per guest. If you are unable to sign-up for all of
the bike tours which you would like to participate in, please speak to your Cruise Manager once onboard, as additional space may be
available. This tour is subject to change/cancellation pending weather conditions which may affect guest safety.
Summary of Excursion
Your full day excursion begins this morning with a drive from Linz towards Salzburg, an utterly charming Austrian town,
stopping first in the scenic lakeside town of Mondsee, famous as the site of the wedding church from "The Sound of Music."
Once in Salzburg, begin the walking tour in the historic center, famous for its religious history, Baroque architecture and as
the birthplace of Mozart. Highlights of the tour include the beautifully landscaped Mirabell Gardens, the Getreidegasse with
its many decorative wrought iron guild signs, Residenz Square and the Old Market. Enjoy free time on your own to explore
Salzburg Cathedral, where Mozart once served as court organist and composed numerous works of sacred music, or venture
upwards to the never conquered Hohensalzburg Fortress looming on the bluffs above, for a taste of medieval history and
architecture, complete with expansive views of the breathtaking scenery surrounding the city. As you will be away from the
ship for a full day with this option, lunch will not be provided, but you will have ample free time to enjoy one of Salzburg’s
many fine restaurants.
Summary of Excursion
The city of Linz perfectly combines modern architecture with historical buildings and sights. When strolling through Linz, one
can literally sense its history. Your walking tour takes you through the old city center, the old market, and past the Mozart
House, where he composed the Linz Symphony in only three days. Afterwards, continue to Ceský Krumlov, a charming
mountain town located just over the Czech-Austrian border. Best known for the art and architecture of its historic Old Town,
Ceský Krumlov also boasts Bohemia’s second largest castle. During the Communist era of Czechoslovakia, Krumlov fell into
disrepair, but since the peaceful revolution of 1989 much of the town's former beauty has been restored. It is now a major
holiday destination popular with Germans and Austrians, as well as visitors from abroad. You will tour the castles courtyard
and magnificent Rococo gardens before walking through the city’s charming old town area. As you will be away from the
ship for a full day with this option, lunch will not be provided, but you will have ample time to enjoy one of Ceský Krumlov's
fine restaurants.
Please Note:
Passports are required for border crossing.
Summary of Excursion
Linz is a city of industry, culture and nature, and an international, contemporary Creative City – surrounded by stunning
natural landscapes. The city’s designation as a UNESCO City of Media Arts shows that Linz is one of the world’s most future-
orientated locations. It is home to many notable cultural institutions, such as the Lentos Museum of Modern Art, and annual
festivals like the Pflasterspektakel, an international street art festival held every year. The city of Linz perfectly combines
modern architecture with historical buildings and sights. When strolling through Linz, one can literally sense its history. Your
walking tour takes you through the old city center, the old market, and past the Mozart House, where he composed the Linz
Symphony in only three days.
Summary of Excursion
As an alternative to the walking tour, this guided bike tour of Linz will take you past the ultra-modern Ars Electronica Center
and along the city’s famed "Culture Mile," which plays host to the annual Linz Ars Electronica Festival. From futuristic to
historical, you will carry on along the Danube River, offering grand views of Linzer Schloss Castle. Cross over the river into
the heart of Linz and cycle by Landesgalerie (The National Gallery) and OK Centrum (Museum of Contemporary Art) towards
Linz’ New Cathedral. After an inside visit to this beautiful Gothic Revival Cathedral, continue through the Old City Center,
home to Mozarthaus, Rathaus and the State Government on your way back to the ship. With sites steeped in history, art,
technology and culture, you will experience a city with feet firmly planted in its rich past, and arms wide open to a vibrant
future.
What you will see:
Ars Electronica Center, Danube River, Old City Center, Landesgalerie (The National Gallery), OK Centrum (Museum of
Contemporary Art), Linzer Schloss Castle, The New Cathedral
Please Note:
This bike tour is capacity controlled due to the number of bicycles available onboard the ship. In order to allow all of our guests the
opportunity to participate in a bike tour, we have limited pre-cruise sign-ups to 2 bike tours per guest. If you are unable to sign-up for all of
the bike tours which you would like to participate in, please speak to your Cruise Manager once onboard, as additional space may be
available. This tour is subject to change/cancellation pending weather conditions which may affect guest safety.
Summary of Excursion
Enjoy an evening walk through the quaint Austrian town of Grein. On your tour, you will visit the historic Castle Greinburg,
Austria’s oldest residential castle which overlooks the Danube River. Meander through the beautifully decorated “Rooms of
the Ducal Family,” which house numerous priceless works of art collected over the centuries by the many rulers who called
this castle their home. You will also have the opportunity to see the mysterious “Sala Terrena,” a theater within the castle,
decorated floor to ceiling with a pebble mosaic dating back to 1625.
Summary of Excursion
Located above the town of Melk on a rocky outcrop overlooking the Danube, Melk Abbey (Stift Melk) is one of Europe’s
largest and most revered Baroque monasteries. Originally founded in the 11th century, this magnificent Benedictine abbey
now houses a museum chronicling its history and a famous library with countless medieval manuscripts. The library served as
the inspiration for Umberto Eco’s classic novel “The Name of the Rose.” Within these walls you will find frescoes painted by
Johann Michael Rottmayr and Paul Troger, as well as a famed collection of musical manuscripts. After your tour, enjoy free
time to explore the picturesque village of Melk, one of Europe’s great cultural heritage sites.
Summary of Excursion
Enjoy an invigorating guided bike tour through Austria’s Wachau Valley! Ride through the charming, vibrant countryside as
you depart Melk, home to the magnificent Melk Abbey. You will begin by pedaling over to the northern side of the Danube,
cycling to the quaint town of Marbach, as you take in postcard-perfect views of the landscape. Then you’ll circle back via the
town of Klein-Pöchlarn to the southern side of the Danube before returning to the ship.
Please Note:
Please Note: This bike tour is capacity controlled due to the number of bicycles available onboard the ship. In order to allow all of our guests
the opportunity to participate in a bike tour, we have limited pre-cruise sign-ups to 2 bike tours per guest. If you are unable to sign-up for all
of the bike tours which you would like to participate in, please speak to your Cruise Manager once onboard, as additional space may be
available. This tour is subject to change/cancellation pending weather conditions which may affect guest safety.
BENEDICTINE ABBEY HIKE (TOUR C)
Excursion Time: Morning Duration of Walking Tour: 45 mins
Duration: 3 hrs
Level of Difficulty: 4
Summary of Excursion
Start your day off with a brisk hike to the Melk Abbey with the option to join the group for a tour of the Abbey, or return to
the ship.
Located above the town of Melk on a rocky outcrop overlooking the Danube, Melk Abbey (Stift Melk) is one of Europe’s
largest and most revered Baroque monasteries. Originally founded in the 11th century, this magnificent Benedictine abbey
now houses a museum chronicling its history and a famous library with countless medieval manuscripts. The library served as
the inspiration for Umberto Eco’s classic novel “The Name of the Rose.” Within these walls you will find frescoes painted by
Johann Michael Rottmayr and Paul Troger, as well as a famed collection of musical manuscripts.
Please Note:
This hike is capacity controlled and is subject to change/cancellation pending weather conditions which may affect guest safety.
Summary of Excursion
Situated in the heart of the magnificent Wachau Valley on the banks of the mighty Danube, the charming town of Dürnstein
offers a unique combination of breathtaking scenery, traditional architecture, and places of historic interest. Your walking
tour through the medieval cobblestone streets reveals 16th-century townhouses and wine taverns. Marvel at the luminous
blue facade of the Baroque Stiftskirche, Dürnstein’s famed church cloister tower, considered the most beautiful of its kind in
all of Austria. High above town, you’ll spot the ruins of the castle where Richard the Lionheart, King of England, was
imprisoned in 1192.
Summary of Excursion
As an alternative to the walking tour of Dürnstein, the more active guest may choose to venture high above the town for a
visit to the majestic ruins of Kuenringer Castle, or “Dürnstein” (dry stone) castle from which Dürnstein derives its name. As
you hike along the steep path, learn about Richard the Lionheart and the rich history of this strategic location along the
Danube River. Enjoy some free time exploring the ruins and taking in the magnificent views of the UNESCO-designated
Wachau Valley.
Please Note:
This hike is capacity controlled with a limited maximum participation. Please be sure to sign up early to secure your spot on this tour. Once all
slots have been filled, we are unable to guarantee that any additional accommodations can be made. We thank you in advance for your
understanding. This hike is subject to change/cancellation pending weather conditions, which may affect guest safety.
SPITZ HIKE (TOUR C)
Excursion Time: Afternoon Duration of Walking Tour: 1 hr
Duration: 1 hr Distance: 3.20 Kilometers / 2.00 Miles
Level of Difficulty: 5
Summary of Excursion
Hike through the town of Spitz, past its rolling vineyards, and up to "Rotes Tor", the last remaining gate from the former city
walls, which was once captured by the Swedes during the Thirty Years' War. Here, you will be rewarded with some of the
most breathtaking views of the Wachau Valley.
Please Note:
This hike is capacity controlled with a limited maximum participation. Please be sure to sign up early to secure your spot on this tour. Once all
slots have been filled, we are unable to guarantee that any additional accommodations can be made. We thank you in advance for your
understanding. This hike is subject to change/cancellation pending weather conditions, which may affect guest safety.
Summary of Excursion
Cycle along the grand Danube River from the lovely winemaking village of Spitz on your way to Emmersdorf. Spitz lies in
Austria’s UNESCO-designated Wachau Valley where you will discover the Renaissance and Baroque houses and the 15th-
century parish church of St. Mauritius along the cobblestone streets. Begin your adventure by taking a ferry to cross over the
Danube River. On your bike ride, enjoy breathtaking scenery of rolling green vineyards as you pedal to the historic market
town of Emmersdorf, recognized for its colorful waterfront buildings and lush pastures.
Please Note:
This bike tour is capacity controlled due to the number of bicycles available onboard the ship. In order to allow all of our guests the
opportunity to participate in a bike tour, we have limited pre-cruise sign-ups to 2 bike tours per guest. If you are unable to sign-up for all of
the bike tours which you would like to participate in, please speak to your Cruise Manager once onboard, as additional space may be
available. This tour is subject to change/cancellation pending weather conditions which may affect guest safety.
Summary of Excursion
Later today let AmaWaterways guide you alongside fellow guests to the historic Klosterhof, the former wine press house of
St. Gottweig Abbey. Dating back to the 12th century, this atmospheric Wachau Valley estate will host for you an intimate
wine tasting set to live music performed by skilled local musicians. This palate-pleasing event out in Spitz promises to be an
unforgettable experience you won’t want to miss!
Summary of Excursion
The “City of Waltzes” offers a wealth of gems and your city tour showcases its regal splendors, including the majestic Opera
House, the former Imperial Palace of the Habsburgs, St. Stephen’s Cathedral, and the city’s historic center, rich in
architectural marvels, Baroque castles and lush gardens. You’ll also see the majestic Ringstrasse, Vienna’s famed ring road,
lined with grand buildings, monuments and parks.
Summary of Excursion
Join your friendly guide for a thrilling bike ride along the romantic Danube Canal and through the fascinating city of Vienna.
Along the way, you’ll traverse a bridge, cycle across a meadow and head to Vienna’s famous Ringstrasse boulevard, taking in
such iconic sites as the distinctive domed Karlsplatz Church, the elegant State Opera House and the royal Habsburgs’
Imperial Palace. Enjoy some free time in the city, perhaps to try some sacher torte, shop for souvenirs or take photos. Then,
follow your guide on a new path back to the ship that may include opportunities to see City Hall, the local university, Börse
Palais concert hall, the giant ferris wheel and more.
Please Note:
This bike tour is capacity controlled due to the number of bicycles available onboard the ship. In order to allow all of our guests the
opportunity to participate in a bike tour, we have limited pre-cruise sign-ups to 2 bike tours per guest. If you are unable to sign-up for all of
the bike tours which you would like to participate in, please speak to your Cruise Manager once onboard, as additional space may be
available. This tour is subject to change/cancellation pending weather conditions which may affect guest safety.
Summary of Excursion
The Palace of Schönbrunn is an exquisite example of Baroque architecture and opulence, illustrating the tastes, interests and
aspirations of successive Habsburg monarchs. Built as the summer residence of the Habsburg Emperors and spanning an
astounding 1,441 rooms, this Rococo palace soon became one of their favorite homes. Your visit will include a guided tour of
the Imperial Apartments, the living quarters of the Emperors, which still contain their original furnishings.. The equally
impressive gardens were built around an artesian well from which the palace draws its name (Schönbrunn means “beautiful
spring”) and now encompass various botanical specimens, numerous sculptures of deities and virtues, a maze, an arboretum
and a small zoo popular with local families.
Summary of Excursion
There is no finer place to attend a classical concert than in Vienna, the “Music Capital of the World.” This unforgettable
experience will be a mixture of the most popular compositions of Vienna’s favorite and most famed composers – Wolfgang
Amadeus Mozart & Johann Strauss II – as presented by local musicians.
Please Note:
Please Note: There is an additional cost for this optional tour. By selecting this tour, you agree to pay € 99.00 Euros to your stateroom
account once onboard. You may remove this optional tour up until 3 days prior to the date of activity in order to avoid cancellation penalties.
A minimum number of participants is required in order to operate optional tours. Please speak to your Cruise Manager once onboard for
additional information.
Summary of Excursion
Nicknamed “Beauty on the Danube,” Bratislava is one of the youngest capitals in the world, having been Slovakia’s since just
1993. Its history, however, spans the centuries. In fact, it was once the capital of the kingdom of Hungary and crowned 11
kings. This walking tour brings this rich history to life. You’ll see all the major sights, including the Old Town Hall, the stunning
Rococo-style Mirbach Palace and St. Martin’s Cathedral, which features underground catacombs. As you walk through town,
keep an eye out for some of the whimsical sculptures lining the streets of the Old Town, Main Square and the historical
National Theater, such as Cumil, who appears from a manhole or Schoene Naci, which is a tribute to one of Bratislava’s
unique characters. You’ll also see the preserved Michael’s Gate, the only surviving example of the original four entrances to
the city.
Summary of Excursion
Enjoy the opportunity to savor some local Slovakian craft beer at a local brew pub. During a brief walk through the heart of
Bratislava, hear about a new wave of independent microbreweries and pubs, often hidden down the back streets and putting
the city on the beer-drinkers' map. You will enjoy a local beer tasting paired with typical Slovakian snacks including Slovak
cheese and sausage.
Summary of Excursion
Gleaming Bratislava Castle presides from above the city. As an alternative to the walking tour, the more active guest may
choose instead to venture through the city up to the castle. Along the way, you'll see such sights as the tree-lined
Hviezdoslav Square, the narrow House of the Good Shepherd, Michael's Gate and the Old Town Hall. Once at the castle, you'll
enjoy picture-worthy views across the magnificent city.
Please Note:
This hike is capacity controlled and is subject to change/cancellation pending weather conditions which may affect guest safety.This is a
strenuous climb. Firm hiking shoes are required.
Summary of Excursion
Following a brief drive to the foot of Budapest’s Castle Hill, follow your guide on a walking tour through Dózsa György
Square and through the city’s Castle District. Marvel at the fairytale turrets of Fisherman’s Bastion, gazing upon the
breathtaking panorama of Budapest below. You will also see Matthias Church, which has been standing atop Castle Hill since
the 11th century where it was once used as the coronation site of Hungarian kings. The church is renowned for its striking
tower and colorful mosaic roof.
Summary of Excursion
As an alternative to the panoramic city tour of Budapest, the more active guest may choose instead to venture up to the
Castle Hill district by foot to see Fisherman’s Bastion and Buda Castle. Overlooking the city, Buda Castle sits 160 feet above
the Danube and offers a beautiful view of the city below.
Please Note:
This hike is capacity controlled and is subject to change/cancellation pending weather conditions which may affect guest safety.
SUNDAY, AUGUST 18 - BUDAPEST
DISEMBARKATION
Bid farewell to your ship and all your new friends as you prepare for your onward journey.
We kindly advise you that stateroom check-out is at 9:00AM in preparation for the next sailing. Between 9:30am and
12:30pm our crew is cleaning and sanitizing the ship for the next guests so we are unable to allow guests onboard during that
time. For those waiting for later flights, transfers, or onward connections, we invite you to enjoy the rest of the ship after
12:30pm until it is time for you to disembark.
**If you have not already made appropriate transfer arrangements, AmaWaterways transfers may still be purchased prior to
your departure day. Please contact your travel agent or AmaWaterways directly at 1-800-626-0126.
TRAVEL INFORMATION & TIPS
VACCINATION REQUIREMENTS
For river cruises in 2023 and 2024, AmaWaterways is not requiring proof of Covid-19 vaccination to board our
ships. All guests traveling with AmaWaterways remain responsible for ensuring they meet the travel entry
requirements for each country they plan to visit before, during or after their river cruise. These requirements, as
mandated by airlines and individual countries or regions, may change without notice and cancellation fees will
apply should guests no longer meet the country entry requirements for their cruise or land program.
Online Check-in
AmaWaterways’ convenient online Cruise Check-In becomes available once final payment has been made on
your reservation. We require that each step of your Cruise Check-In, including our Health Questionnaire, is
completed to board our ships. To complete, visit our website at www.AmaWaterways.com/Check-In. In addition
to providing the mandatory information required for embarkation, the Cruise Check-In process:
Ensures your personal information, as it appears on your passport, is correct
Includes your required pre-cruise Health Questionnaire
Provides us with an emergency contact in the unlikely event of an emergency
Allows you to pre-register for all your shore excursions
Baggage
International air carriers are often very strict about the size and weight of baggage and carry-on luggage. Please contact
your air carrier or visit its website for specific requirements prior to your departure, as size and weight limitations vary
according to the airline and destination. It is also important to check European domestic flight regulations as these too may
vary. Passengers on international flights are usually allowed one piece of checked luggage and one carry-on bag per person.
Some airlines limit each checked bag to a maximum of 62 linear inches (158 linear cm, length + width + height) and 50 lbs.
(23 kg). Your carry-on should not exceed 22 x 14 x 9 inches (55 x 35 x 22 cm) or weigh more than 17 lbs. (8 kg). International
air carriers may impose fees for baggage that is too large or heavy and/or require you to remove certain articles in order to
meet weight restrictions.
Note: Please check airline websites for specific baggage weight, baggage size, carry-on regulations, and excess or
overweight baggage charges all your flights (both international and intra-Europe).
Important: AmaWaterways is not responsible for any additional fees imposed by air-carriers. In addition, during your cruise
and when traveling by motorcoach, storage space may be limited and porters may decline to carry extra heavy suitcases for
health and safety reasons. We recommend bringing only one suitcase and one carry-on bag per guest. We also suggest
putting your contact information, such as your name, cell phone number and email as well as the hotel and/or ship contact
information inside your bags, just in case they are delayed.
Delayed Baggage
Baggage can sometimes be delayed during air transport. Pack medications and a change of clothing in your carry-on bag.
Place a copy of the hotel and ship contact info inside each piece of checked luggage, as this will help the airline locate you
should your bags be delayed. Please note it is the responsibility of the airline to deliver any delayed bags to you. Claims for
reimbursement for delayed luggage should be submitted directly to the airline. Fill out a claim form at the appropriate airline
desk before leaving the airport. If you need assistance later regarding your delayed luggage, please ask your Cruise Manager
or local host to contact the airline for information.
Visit our Health & Safety page (www.AmaWaterways.com/Protocols) to learn more about some of the measures in place to
protect you and our crew on board and ashore.
Physical Requirements
AmaWaterways itineraries are as varied and active as you want them to be. Cruising days provide ample opportunities to
relax on board, while shore excursions require a moderate amount of walking, often along Europe’s uneven cobblestone
streets, inclines, and up and down stairs. To better accommodate our guests and their individual fitness levels, we offer three
levels of walking tours whenever possible: “Regular Walkers” go at an average pace, “Gentle Walkers” proceed in a more
relaxed manner and “Active Walkers” walk at a faster pace, covering more sights and locations in the same amount of time.
Whenever possible, we also offer a “Late Starters” group for guests who prefer to sleep in a bit.
Medical Conditions
Please advise us before your departure date if you have any medical conditions requiring special attention during your
journey.
Special Diets
Please let us know prior to your departure date if you have any special dietary requirements (e.g., vegan, diabetic, gluten-
free, etc.). We will make every effort to accommodate your request with the resources available to us.
Credit Cards
Major credit cards (Visa/MasterCard/American Express) are accepted in most European shops, hotels and restaurants.
Please ensure your credit cards are valid for at least 30 days after you return home and activate them before you travel.
Some places may require a minimum charge for using credit cards and others may not accept certain cards, so it’s best to
bring more than one. As with your ATM card, we recommend informing your credit card company that you will be traveling
abroad, so they can expect overseas charges on your account.
Note: We recommend you bring a chip-style credit card and memorize your PIN number as most European countries use
chip-and-pin credit cards. Cards with magnetic strips on the back (commonly used in North America) are used less
frequently and may not work. You might want to carry some extra cash in your wallet to use in these situations just in case.
Travelers Checks
Travelers Checks can be exchanged for local currency on board in limited amounts (Mexican Travelers Checks are not
accepted). There may be a foreign transaction fee for this service and daily conversion rates apply.
TRAVEL ESSENTIALS
You may be traveling through different climates and altitudes, so layering is advisable. Europe can be quite warm in the
summer, so short sleeve shirts, shorts, skirts, sundresses and a wide-brimmed hat are good items to pack. Bring a raincoat
and warm sweater for chilly evenings, especially in the spring and fall, and warmer clothing and a heavy coat for winter
cruises. Umbrellas are provided on board.
Carry-On Luggage
Prepare your carry-on luggage with the necessary essentials. Our suggestions for what to pack:
Toothbrush, toothpaste, deodorant, comb or hairbrush, razor, feminine products and cosmetics
Sunscreen and sunglasses
Hand sanitizer, tissues and antibacterial wipes
Based on current airline regulations in place, you may be required to wear a medical grade mask (or N95/KN95) so
you may want to have several with you in order to change during the flight.
Basic first aid kit: medications for upset stomach, prescriptions, aspirin, antiseptic cream, cold medicine, vitamins and
bandages
Prescription eyeglasses or contact lenses
Converters, adapters, chargers and power cords
Personal ear buds or headphones to use with our Quietvox commentary systems during shore excursions
Travel umbrella
Camera and extra memory cards
Smart phone (if you do not have a smart device with these capabilities, we recommend a mini flashlight and small
calculator for currency conversions as well)
Proof of vaccination, if required
Note: Current airport security regulations require that any liquids and semi-liquids (e.g., lotions, gels, etc.) stored in your
carry-on bag MUST be in a container no larger than 3.4 oz. (100 ml) and all items must fit into a clear quart-sized plastic bag.
Any items exceeding this limit may be confiscated by TSA personnel. Please refer to your local transportation authorities for
more information.
Important: Pack a sufficient supply (including two weeks beyond your planned return) of any medications you are taking,
copies of the prescriptions and the telephone/fax numbers of your doctor. Some countries require prescription drugs be
carried in their original container with the label clearly visible.
Note: Europe uses 220v and 2-pin adapters. Be sure to inspect your chargers and power cords (for cell phones, cameras,
electric shavers, laptops, MP3 players, e-readers, etc.) to determine specific converter and/or adapter requirements to ensure
their safe operation aboard the ship. Every stateroom has a USB charger should you need to use it.
Official embarkation time is 3 p.m. for all ships. This allows the staff and crew enough time to prepare your stateroom and
have the ship ready for your cruise. If you arrive earlier, you may check your luggage on board and relax in the Main Lounge
or explore the local area. Between 9:30am and 12:30pm our crew is cleaning and sanitizing the ship so we are unable to allow
guests onboard during that time.
Official disembarkation time is 9 a.m. You may disembark earlier if the ship is moored in your final destination. You may
disembark later provided you have vacated your stateroom and have checked out no later than 9 a.m. Between 9:30am and
12:30pm our crew is cleaning and sanitizing the ship for the next guests so we are unable to allow guests onboard during that
time.
Reception
The ship’s reception desk is open 24 hours a day. Should you need any assistance, simply stop by anytime or call from your
stateroom by dialing 9.
Onboard Language
The official language on board is English. All crew and local guides speak English and all announcements and lectures will be
presented in English. Occasionally, a foreign language guide will be aboard for specific groups, but all important onboard
communication (spoken or printed) will continue to be presented in English for the benefit of all guests.
Smoking
Smoking (including e-cigarettes) is not permitted anywhere inside the ship, only at the rear of the Sun Deck. For the safety
and comfort of all guests on board, your cooperation in observing the no-smoking policy is greatly appreciated.
Ship Schedule
The ship departs promptly from each port in accordance with its cruising schedule. The ship is unable to delay departure for
guests who may not be on board. Unless you are on a shore excursion accompanied by an AmaWaterways guide, it is your
responsibility to make your own way to rejoin the ship at a subsequent stop. Without limitation, AmaWaterways is not liable
for any costs incurred if you miss the ship’s departure for any reason.
Gratuities
Although we leave gratuities to your discretion, many of our guests have asked for general tipping guidelines. Gratuities may
be charged on a credit card or given in cash. For good service, we recommend 25 Euros per guest/per week for the Cruise
Manager and 120 Euros per guest/per week for the crew (to be divided among all ship personnel). It is also customary to tip
a particularly good local guide and motorcoach driver up to 2 Euros per guest/per tour. Gratuities to your Cruise Manager
and the ship’s crew may be paid with credit card (charged in Euros) by adding them to your onboard bill or with cash. Tips
for local guides and motorcoach driver may only be paid with cash direct to them at the end of the tour.
When tipping the ship’s crew, the entire amount will be divided equally amongst all crew members. Please note your Cruise
Manager is not part of the ship’s crew and is the AmaWaterways representative who also accompanies you on any pre-
and/or post-cruise hotel/land packages you may have booked. If you booked one of our optional land packages, we
recommend tipping your Cruise Manager 4 Euros for each day of your land package. This is in addition to the recommended
guidelines for the river cruise portion.
STATEROOM INFORMATION
Entertainment-On-Demand
High-speed Internet and Wi-Fi access make it easy to keep up with the latest news and stay connected with friends and
family back home throughout your journey. Our Entertainment-On-Demand system offers recent Hollywood releases, as well
as classic films, travel videos relevant to your destination, English-language news, sports, satellite TV programs and a
selection of music channels, all available via your flat-screen TV. If you have questions about navigating the system or
accessing the Internet, please contact the reception desk for assistance. Please note the ship’s television reception and
Internet operate via satellite and may be temporarily restricted or unclear depending on the ship’s location.
Telephone
Your stateroom has a telephone that may be used to call the reception desk and other staterooms. Please refer to the
operating instructions provided. Calls may also be made from ship to shore. Charges will be billed to your onboard account.
Please inquire at reception for rates.
Climate Control
Your stateroom is equipped with state-of-the-art fan coil air conditioning units and adjustable climate control. Please refer to
the instructions provided or check with the reception desk should you have any questions regarding its use.
Electricity
Electricity on board is 220v with European 2-pin power outlets. You may need a European adapter and/or converter for any
electrical appliances you bring with you. Stateroom bathrooms are equipped with electric shaver outlets. You may like to
bring with you a multiport USB charger.
Ironing
For safety reasons, the use of travel irons is prohibited on board the ship. Clothes may be pressed for you for an additional
fee.
Curling Irons
For safety reasons, the use of your personal curling iron is restricted on board the ship. A limited number of curling irons are
available at reception.
Bathroom Amenities
Your stateroom is equipped with a hair dryer and spa-quality toiletries, including soap, body wash, shampoo, conditioner and
body lotion.
Safe
Your stateroom is equipped with a small safe (12 x 14 in / 30 x 35 cm) for your personal use. We recommend placing
valuables in the safe whenever you are away from your room. Oversized items may be stored in the ship’s safe at the
reception desk.
Wi-Fi
Complimentary Wi-Fi is available throughout the ship. To access the ship's secure Wi-Fi on your personal device (such as a
laptop, tablet or cell phone), you simply choose the shipname@Guest network and agree on the terms and conditions. Please
note, the ship's Internet service operates via GSM networks similar to your mobile phone with Satellite as a back-up and may
be temporarily restricted or unclear depending on the ship's location.
Medical Facilities
There are no onboard medical facilities. Medical assistance can easily be called from shore if required. If medical services are
required, such assistance is the financial responsibility of the guest.
Bicycles
Each ship carries a limited number of complimentary bicycles and helmets for guests to use whenever the ship is docked.
You can explore the riverside bikeways on your own or join a guided bike tour (available in select ports). There is a sign-up
sheet to reserve bikes and/or space on guided bike tours. Use of the bicycles is at your own risk and AmaWaterways and its
affiliates are not responsible for any injuries sustained during use.
Wellness Program
During your river cruise, you will have the opportunity to participate in a variety of small group wellness activities, such as
yoga, pilates, core strengthening, cardio and dance classes, depending on the expertise of the trained Wellness Host aboard
your ship. Should you wish to engage in these classes on board, we recommend you pack comfortable shoes, yoga
pants/gym shorts and a sports top or other appropriate fitness wear. Yoga mats, towels and any other necessary equipment
will be provided on board and will be thoroughly sanitized after each use.
Gift Shop
The gift shop sells accessories, souvenirs, gifts and a limited selection of toiletries. Opening hours vary according to the
itinerary, but the hours are usually from 8 a.m. to 10 p.m. daily except on embarkation and disembarkation days.
Key Cards
At check-in your photo will be taken. This is registered within our onboard computer system and synchronized to your
magnetic key card. This key card is used for onboard purchases, entering and exiting the ship and for your stateroom.
Mail
Stamps and postcards are available at the reception desk and mail is sent out from port each day. We offer a selection of
complimentary AmaWaterways branded postcards. These can be found at the reception desk or near the library. The
reception desk staff is happy to stamp and mail these AmaWaterways branded postcards for you free of charge. Additional
stamps are also available for purchase.
Main Lounge
All ships have a large, comfortably furnished Main Lounge with a full-service bar and dance floor to gather with friends and
family, listen to lectures, be entertained and enjoy live performances by the onboard musician.
Onboard Cinema
AmaMagna is equipped with an onboard cinema from which guests may relax and enjoy complimentary movies, sporting
events and video games.
Printer
Each ship is equipped with a dedicated laser printer for printing airline boarding passes. You may send the print job from
your stateroom computer. Please ask the reception desk for information about the printer.
Sun Deck
AmaMagna features an expansive Sun Deck offering 360-degree views of the passing scenery. There is a heated swimming
pool and whirlpool and ample sun loungers, tables, chairs and a shaded section where you can read, relax or gaze out at the
view. For safety reasons, there may be times when access to the Sun Deck is temporarily restricted, such as when passing
through locks and under low bridges.
ONBOARD DINING
All onboard meals are included in your cruise fare. Meals are served in single seating in the Main Restaurant. Breakfast and
lunch will be served a la carte. Dinner is a multi-course meal with a choice of delicious entrées, including a vegetarian option.
For dinner at The Chef’s Table specialty restaurant, reservations are required as there is a limited seating capacity. Please
contact the reception desk staff for reservation before 2:00 PM on your preferred day (first come, first serve basis).
All meals are skillfully prepared by our wonderful team of chefs and consist of continental cuisine and regional specialty
dishes made with fresh, locally-sourced ingredients.
If you have special dietary requirements (e.g. vegan, diabetic, gluten-free, etc.), please advise AmaWaterways prior to your
departure date. We will make every effort to accommodate your request with the resources available to us.
We also offer a variety of alternative dining experiences, including early-riser breakfast; light lunch dining in the Main Lounge;
and a selection of refreshments, tapas, snacks and sandwiches served throughout the day.
Beverages
Water on board is potable and we also restock the bottled drinking water in your stateroom on a daily basis. Specialty
coffees and teas are available free of charge any time of day and night in the Main Lounge. At lunch and dinner, fine wines,
beer, soft drinks and specialty coffees and teas are available on an unlimited and complimentary basis. Soft drinks and
alcoholic beverages are also available outside of meal times for an additional charge.
ONBOARD CREW
Captain
The ship’s highly qualified and licensed Captain was carefully selected for his/her vast knowledge of the European
waterways, attention to safety and ability to command the ship and crew.
Cruise Manager
Specifically selected for their knowledge, experience and friendly personalities, AmaWaterways’ Cruise Managers are
resourceful, well-traveled and multilingual travel professionals. They are responsible for coordinating all daily activities both
on and off the ship. Unique to AmaWaterways, your Cruise Manager also accompanies our guests on the pre- and post-cruise
land packages.
Hotel Manager
The ship’s Hotel Manager oversees all hotel operations on board, including the dining room, reception and housekeeping.
Ship Crew
All AmaWaterways crewmembers, from the nautical crew to stateroom stewards, are fully vaccinated and thoroughly trained
to ensure you enjoy the safest and best vacation possible.
SHORE EXCURSIONS
Motorcoach Safety
For your safety, you will be asked to remain seated with your seatbelt fastened, plus based on current regulations, you will
be required to wear appropriate face masks. We strongly advise against using the onboard washroom while in motion; please
be advised that doing so will be at your own risk. AmaWaterways and its affiliates are not responsible for any injuries
sustained for failing to heed these safety precautions. Carry-on bags, purses and other bulky items should be safely stowed
in the overhead luggage racks or under your seat to keep the aisles clear. Please do not stow heavy items overhead. Take a
moment to note all emergency exits and please be careful whenever entering and exiting the motorcoach.
Bicycle Safety
You may sign up for our guided bicycle tours only once you are on board. Safety helmets are provided and must be worn by
every participant. Please follow the safety instructions provided by our bike tour guides. Your Cruise Manager will provide
more information and further instruction on board. Please be advised the use of bicycles will be at your own risk;
AmaWaterways and its affiliates are not responsible for any injuries sustained during their use.
Water Levels
In the event of fluctuating water levels on certain stretches of the river, it may be necessary to operate part of your planned
itinerary by motorcoach or to alter the daily program as determined by the ship’s Captain.
DOCKING LOCATIONS
Some European ports have more than one docking location, so please refer to your electronic travel documents for the exact
location. Local river authorities are responsible for allocating docking spaces and locations may vary depending upon the
number of ships in port on any given day. Ships typically moor facing upstream, against the current. There may be times
when multiple ships are tied together and views from your stateroom are temporarily restricted. These are typical situations
that are beyond the control of AmaWaterways. Docking locations may also change without notice. For guests making their
own way to the ship, please contact the ship on the day of embarkation to verify its exact location.
PLEASE NOTE: Depending on the most up-to-date Health and Safety Protocols in effect, certain amenities and procedures
may be impacted on board. You may refer to our Travel Advisory page at amawaterways.com/travel-updates, contact your
travel advisor or call us at 800.626.0126 for further questions.
PASSENGER TICKET CONTRACT
IMPORTANT NOTICE: THIS PASSENGER TICKET CONTRACT IS A LEGALLY BINDING CONTRACT BETWEEN YOU AS PASSENGER AND THE CARRIER AND GOVERNS YOUR
CRUISE AND ANY RELATED TRAVEL. PLEASE READ ALL OF THE FOLLOWING TERMS AND CONDITIONS CAREFULLY.
AS THIS CONTRACT LIMITS YOUR LEGAL RIGHTS AND REMEDIES AND PROVIDES PROTECTIONS TO EACH OF THE ENTITIES IDENTIFIED AS “CARRIER” AND THEIR
AFFILIATED ENTITIES AND PERSONNEL. THIS CONTRACT CONTAINS SIGNIFICANT FEES FOR CANCELLATION, AND IN SECTIONS 7-10 LIMITATIONS OF LIABILITY, INCLUDING
LIMITATIONS ON DAMAGES FOR BAGGAGE AND OTHER PROPERTY, PERSONAL INJURY, ILLNESS OR DEATH; TIME LIMITS FOR CLAIMS AND SUITS, SWISS CHOICE OF LAW
AND SWISS FORUM SELECTION CLAUSE FOR SUITS, AND CLASS ACTION WAIVER. BY BOOKING THE TRAVEL, REGARDLESS IF PAYMENT HAS BEEN MADE IN PART OR IN
FULL, AND WHETHER OR NOT YOU HAVE BOARDED THE VESSEL, YOU EXPLICITLY AGREE TO ACCEPT AND BE BOUND BY ALL THE TERMS OF THIS CONTRACT EVEN
THOUGH IT DOES NOT REQUIRE YOU OR THE CARRIER TO SIGN IT.
IF YOU DISAGREE WITH OR ARE UNWILLING TO BE BOUND BY ANY OF THE TERMS OF THIS CONTRACT, PLEASE DO NOT PARTICIPATE IN THE CRUISE OR RELATED TRAVEL
BEING OFFERED.
TO REDUCE OR MANAGE YOUR RISKS OF FINANCIAL LOSS AND OTHER LOSS ARISING FROM INJURY, DEATH, LOSS OF OR INJURY TO PROPERTY, CANCELLATION OR DELAY
OF TRAVEL AND OTHER RISKS, CARRIER RECOMMENDS THAT YOU OBTAIN YOUR OWN VACATION PROTECTION INSURANCE, TRAVEL INSURANCE, ACCIDENT, LIFE AND
OTHER FORMS OF INSURANCE.
1.DEFINITIONS:
“Baggage” means all Passenger baggage allowed on the Vessel pursuant to this Contract, which is placed in Passenger’s cabin, or stored in the Vessel’s baggage room, holds
or safe against receipt therefore at Passenger’s request.
“Captain” means the individual serving as Captain of, or Master of the Vessel, and anyone acting under such individual’s authority.
“Carrier” means the entity that owns, operates and/or charters the Vessel on which your cruise takes place, as indicated in this section. The term “Carrier” also includes all
of these entities’ shareholders, members, owners, directors, officers and employees, all Vessels operated by each Carrier, and each Vessel’s owners, managers, operators,
charterers, agents, crew, pilots, and employees. For purposes of the defenses, limitations of liability and the rights of the Carrier as stated in this Passenger Ticket
Contract only, the term “Carrier” also includes, AmaWaterways, LLC, a California limited liability company, as well as each parent and/or wholly or partially owned subsidiary
of these companies, and their shareholders, members, owners, directors, officers, sales representatives and employees; and the concessionaires, independent contractors,
shipbuilders and manufacturers of all component parts, launches, appurtenances, craft or facilities, whether provided at sea or on shore, belonging or provided to any
Vessel, or which are owned or operated by the Carrier. The Carriers operate cruises worldwide, except in the United States, and none of the Carriers are based in the United
States. AmaWaterways, LLC acts solely as a sales and marketing agent for the Carriers, does not own or operate any Vessel or other travel facility or accommodation, and
assumes no liability for acts or omissions of any Carrier or other third-party provider. For vessels flying the Swiss flag, the Carrier is AmaWaterways GmbH, an entity
organized under the laws of Switzerland. For vessels in Portugal, the Carrier is DouroAzul, Sociedade Maritimo Turistica S.A, an entity organized under the laws of Portugal.
For the vessel in Egypt, the Carrier is a partnership between AmaWaterways and Wings Tours & Nile Cruises, an entity organized under the laws of Egypt. For the vessel in
Vietnam, the Carrier is Indochina Waterways, an entity organized under the laws of Vietnam. For the vessel in Namibia, the Carrier is Zambezi Queen Holidays PTY) Ltd, an
entity organized under the laws of Namibia. For a complete and up-to-date listing of the registry and Carrier for each vessel, visit
www.AmaWaterways.com/CarrierInformation.
“You,” “Your,” “Guest” and “Passenger” means every person named on the face of, or traveling under, or occupying a cabin designated on this Contract, and persons in
their care, including any minors, and also includes their heirs, successors-in-interest, assigns and personal representatives.
“Contract” means this Passenger Ticket Contract.
“Vessel” means any ship owned, chartered, operated or provided by Carrier, whether owned, chartered, operated or provided by Carrier or by third parties; on which
Passenger travels, or any substituted ship, and its tenders or any other similar means of conveyance belonging to the Vessel.
2.NON-TRANSFERABILITY: This Contract grants passage for only the Passenger(s) named on the Digital Travel Documents, and only for the date and Vessel indicated. It may
not be sold or transferred by Passenger. Any attempted sale or transfer by Passenger is void and of no effect. This Contract binds, and confers benefits on, and imposes
limits, restrictions and exclusions on and/or affects Passenger, Passenger’s spouse, heirs, executors, administrators, assigns, personal representatives, dependents and next-
of-kin. Any Passenger purchasing or booking travel, or using this Contract, represents and warrants that s/he is duly authorized by and on behalf of all Passengers (including
minor children) named on the Digital Travel Documents and accompanying Passenger to agree to and to bind all such Passengers to the terms and conditions of this
Contract.
3.EMBARKATION: Passenger promises to be on board the Vessel at least one hour before: (a) the scheduled departure time; and (b) each departure time announced during
the cruise. At embarkation, each Passenger must have already received all medical inoculations necessary for the voyage and must have in his/her possession this Contract,
a valid passport, visas, medical card and other documents necessary for scheduled ports-of-call and disembarkations. It is the Passenger’s sole responsibility to obtain and
have available the appropriate and valid travel documents. Carrier advises Passengers to check with their travel advisor or the appropriate governmental authority to
determine the necessary documents required for travel. Carrier may refuse boarding or disembark passengers without liability for refund, payment, compensation, or credit
of any kind if Passenger does not have proper documentation or fails to timely board the Vessel prior to departure.
4.BAGGAGE LIMIT AND LABELING: Each Passenger may bring aboard the Vessel, without additional charge, up to one (1) suitcase. Additional Baggage will be subject to
excess baggage charges. Passenger shall assure that all Baggage is securely packed and distinctly labeled with Passenger’s full name, Vessel name and sailing date, and
Passenger’s cabin number.
5.NO PETS OR DANGEROUS OR ILLEGAL ITEMS OR ITEMS OR ACTIONS THAT MIGHT CAUSE DAMAGE TO THE VESSEL. Passenger shall not bring any animal (other than a
qualified service animal of a disabled Passenger), dangerous article such as a firearm, explosive, flammable or combustible material or non-medical oxygen, alcohol, illegal
drug, other controlled or illegal substance, or any other items prohibited by applicable law to, or aboard, the Vessel. If Passenger has any such item at time of embarkation,
then before entry on the Vessel, Passenger shall surrender it to the Captain, and consents to the Captain disposing or destroying or giving it to authorities. Additionally,
Passenger must not cause damage to the vessel or its contents, whether intentionally or unintentionally. You agree to accept responsibility, reimburse and/or indemnify
Carrier for any loss, damage or expense whatsoever related to the presence of any service animal or any dangerous or illegal items brought on the cruise or related to any
action that may cause damage to the Vessel or its contents. You further agree to determine and meet any documentary or other requirements related to bringing the
service animal onboard the Vessel and agree that you may be removed from the cruise without compensation of any kind if any action is perceived by the Captain as being
detrimental to the Vessel, its contents or to the comfort, safety, enjoyment or wellbeing of other guests.
6.VALUABLES: Hand or unlocked luggage, breakables, jewelry, money, precious stones, securities, financial instruments, tickets and any other valuables and personal items
which include but are not limited to dental hardware, eyewear, hearing aids, medications and medical equipment, electronics, computers, cameras, and cellular telephones
must be hand- carried by Passenger on and off the Vessel, and must not be included with check-in Baggage. Carrier shall not be responsible for loss of or damage to any
such item under any circumstances.
7.LIABILITY LIMITATIONS FOR LOSS OF AND/OR DAMAGE TO PROPERTY:
(a) THE TOTAL VALUE OF BAGGAGE, VALUABLES AND OTHER PERSONAL BELONGINGS OF A PASSENGER WHO DOES NOT DEPOSIT THEM FOR SAFEKEEPING AS
DESCRIBED IN THIS CONTRACT, SHALL BE DEEMED NOT TO EXCEED U.S. $200. SUBJECT TO SUBESCTION (C) BELOW, CARRIER’S LIABILITY TO A PASSENGER, IF ANY, FOR
LOSS OF OR DAMAGE TO SUCH BELONGINGS IS LIMITED TO A MAXIMUM OF U.S. $200.
(b) Carrier can provide safekeeping for valuables aboard the Vessel and encourages Passenger to deposit Passenger’s jewelry and other valuables brought aboard the
Vessel with the designated officer. That officer will issue Passenger a receipt for the valuables. Carrier shall not be liable for loss of or damage to jewelry, money, precious
stones, securities, financial instruments, tickets or other valuables unless delivered to the designated officer and a receipt issued. The value of articles delivered to such
officer for safekeeping shall be deemed in all cases not to exceed U.S. $200, unless Carrier agrees expressly in writing to a higher value for the article at the time of delivery
to the designated officer.
(c) EXCEPT AS SPECIFICALLY STATED ELSEWHERE IN THIS CONTRACT, CARRIER SHALL HAVE NO LIABILITY FOR LOSS OF OR DAMAGE TO BAGGAGE OR PERSONAL
EFFECTS. PERSONAL BELONGINGS LOST IN ANY PUBLIC AREA, OR ELSEWHERE, WHETHER ON BOARD THE VESSEL OR ELSEWHERE, ARE NOT REIMBURSABLE. LOSS DUE TO
ORDINARY WEAR AND TEAR, PERIL OF THE SEA OR OTHER WATERWAY, OR ACT-OF-GOD IS NOT REIMBURSABLE. SETTLEMENT OF A REIMBURSABLE CLAIM FOR LOST
BELONGINGS WILL BE AT THE LESSER OF ACTUAL CASH VALUE (REPLACEMENT COST LESS DEPRECIATION) OR COST. SETTLEMENT OF A REIMBURSABLE CLAIM FOR A
DAMAGED ITEM WILL BE AT THE LESSER OF COST OF REPAIR OR ACTUAL CASH VALUE, OR REPLACEMENT COST. NO AMOUNT SHALL BE PAID IN SETTLEMENT OF A CLAIM
WITHOUT PROOF OF THE ACTUAL CASH VALUE OR REPAIR COST, AS APPROPRIATE, ARISING FROM THE LOSS OR DAMAGE. THE PROOF MUST BE SENT TO AND RECEIVED BY
CARRIER.
8.LIMITS OF CARRIER’S LIABILITY FOR ILLNESS, INJURY OR DEATH; ACTS BEYOND CARRIER’S CONTROL; INDEPENDENT CONTRACTORS; TIME LIMITS FOR CLAIMS AND
SUITS:
(a) LIMITATIONS OF LIABILITY FOR ILLNESS, INJURY OR DEATH UNDER APPLICABLE CONVENTIONS:
(i) FOR CRUISES ON THE RHINE AND ITS ADJACENT RIVERS, CARRIER SHALL BE ENTITLED TO ANY AND ALL LIABILITY LIMITATIONS, IMMUNITIES AND
RIGHTS APPLICABLE TO IT FOR DEATH, ILLNESS AND/OR PERSONAL INJURY AS PROVIDED UNDER THE STRASBOURG CONVENTION ON THE LIMITATIONS OF
LIABILITY OF OWNERS OF INLAND NAVIGATION VESSELS, (1988) (“CLNI”) AS ADOPTED BY SWITZERLAND. THE CLNI LIMITS CARRIER’S LIABILITY TO 60,000 UNITS
OF ACCOUNT OR SPECIAL DRAWING RIGHTS, “SDR’S” AS DEFINED BY THE INTERNATIONAL MONETARY FUND (APPROXIMATELY $83,000 U.S. DOLLARS, WHICH
FLUCTUATES DEPENDING ON A DAILY EXCHANGE RATE AS MAY BE FOUND AT WWW.IMF.ORG) MULTIPLIED BY THE NUMBER OF PASSENGERS THE SHIP
ACCORDING TO ITS CERTIFICATE IS ALLOWED TO CARRY, NOT TO EXCEED IN ANY EVENT MORE THAN 12 MILLION UNITS OF ACCOUNT TO APPLY TO THE
AGGREGATE OF ALL CLAIMS ARISING AGAINST CARRIER OUT OF AN OCCURRENCE.
(ii) FOR ALL OTHER CRUISES, CARRIER SHALL BE ENTITLED TO ANY AND ALL LIABILITY LIMITATIONS, IMMUNITIES AND RIGHTS APPLICABLE TO IT FOR DEATH,
ILLNESS AND/OR PERSONAL INJURY AS PROVIDED UNDER THE ATHENS CONVENTION RELATING TO THE CARRIAGE OF PASSENGERS AND THEIR LUGGAGE BY SEA
OF 1974, AS WELL AS THE PROTOCOL TO THE CONVENTION RELATING TO THE CARRIAGE OF PASSENGERS AND THEIR LUGGAGE BY SEA OF 1976 (“ATHENS
CONVENTION”), AS ADOPTED BY SWITZERLAND. THE ATHENS CONVENTION LIMITS CARRIER’S LIABILITY TO A PASSENGER TO NO MORE THAN 46,666 SDR’S
(APPROXIMATELY $65,000 U.S. DOLLARS, WHICH FLUCTUATES DEPENDING ON A DAILY EXCHANGE RATE AS MAY BE FOUND AT WWW.IMF.ORG).
(iii) IN ADDITION TO ALL THE RESTRICTIONS AND EXEMPTIONS FROM LIABILITY PROVIDED IN THE CLNI AND THE ATHENS CONVENTION, CARRIER SHALL, AS
A CHOICE OF LAW, HAVE THE BENEFIT OF ANY LIMITATION OF OR EXONERATION FROM LIABILITY UNDER THE CONVENTION ON LIMITATION OF LIABILITY FOR
MARITIME CLAIMS, 1976; NAMELY 60,000 SDRS (APPROXIMATELY U.S. $83,000) MULTIPLIED BY THE NUMBER OF PASSENGERS THE SHIP, ACCORDING TO ITS
CERTIFICATE, IS ALLOWED TO ACCOMMODATE; NOT TO EXCEED IN ANY EVENT MORE THAN TWENTY-FIVE (25) MILLION SDRS TO APPLY TO THE AGGREGATE OF
ALL CLAIMS WHICH ARISE ON ANY DISTINCT OCCASION AGAINST CARRIER, WITH RESPECT TO DAMAGES SUFFERED ON AN INLAND NAVIGATION SHIP, NOT TO BE
LESS THAN 720,000 SDRS OR MORE THAN (A) 3 MILLION SDRS FOR SHIPS WITH AN AUTHORIZED PASSENGER TRANSPORT CAPACITY OF NOT MORE THAN 100; (B)
6 MILLION SDRS FOR SHIPS WITH AN AUTHORIZED PASSENGER TRANSPORT CAPACITY OF NOT MORE THAN 180; AND (C) 12 MILLION SDRS FOR SHIPS WITH AN
AUTHORIZED PASSENGER TRANSPORT CAPACITY OF MORE THAN 180.
(iv) Nothing in this Contract is intended to nor shall it operate to limit or deprive Carrier of any such rights to limitation of or exoneration from liability as set
forth in the above-referenced Conventions. The provisions of the Conventions may be viewed at: www.amawaterways.com/conventions.
(b) NOTICE OF CLAIMS AND TIME LIMITS TO FILE SUIT; FORFEITURE OF CLAIMS: PASSENGER MAY NOT MAINTAIN A LAWSUIT AGAINST CARRIER OR THE VESSEL, NOR
WILL CARRIER OR THE VESSEL BE LIABLE, FOR DEATH, INJURY OR ILLNESS OF THE PASSENGER, AND ANY SUCH CLAIM SHALL BE FORFEITED, UNLESS WRITTEN NOTICE OF THE
CLAIM WITH FULL PARTICULARS IS DELIVERED TO CARRIER NOT LATER THAN SIX (6) MONTHS AFTER THE DATE THE DEATH, INJURY OR ILLNESS OCCURRED, AND A LAWSUIT
ON SUCH CLAIM IS COMMENCED IN THE FORUM DESIGNATED IN SECTION 9 BELOW NOT LATER THAN ONE (1) YEAR AFTER THE DATE OF SUCH DEATH, INJURY OR ILLNESS..
FOR ALL OTHER CLAIMS, INCLUDING BUT NOT LIMITED TO CLAIMS FOR LOSS OR DAMAGE TO BAGGAGE, BREACH OF CONTRACT, VIOLATIONS OF CIVIL RIGHTS,
DISCRIMINATION, CONSUMER OR PRIVACY LAWS, OR OTHER STATUTORY, CONSTITUTIONAL OR LEGAL RIGHTS, OR OTHER CLAIM WHATSOEVER, PASSENGER MAY NOT
MAINTAIN A LAWSUIT AGAINST CARRIER OR THE VESSEL, AND ANY SUCH CLAIM SHALL BE FORFEITED, UNLESS WRITTEN NOTICE OF THE CLAIM WITH FULL PARTICULARS IS
DELIVERED TO CARRIER NOT LATER THAN THIRTY (30) DAYS AFTER THE DATE OF DISEMBARKATION, AND A LAWSUIT ON SUCH CLAIM IS COMMENCED IN THE FORUM
DESIGNATED IN SECTION 9 BELOW NOT LATER THAN SIX (6) MONTHS AFTER THE DATE OF DISEMBARKATION. IN THE CASE OF A CLAIM BY OR ON BEHALF OF A MINOR OR
LEGALLY INCOMPETENT PERSON, THE TIME PERIODS SET FORTH IN THIS PARAGRAPH SHALL BEGIN TO RUN ON THE EARLIER OF: (I) DATE OF APPOINTMENT OF A LEGAL
REPRESENTATIVE FOR THE MINOR OR LEGALLY INCOMPETENT PERSON, OR THEIR ESTATE; OR (II) THREE (3) YEARS AFTER THE DATE OF DEATH, INJURY OR DAMAGE, AS
APPLICABLE.
(c) ACTS BEYOND CARRIER’S CONTROL: CARRIER SHALL NOT BE LIABLE TO PASSENGER OR ANY OTHER PERSON OR ENTITY FOR INJURY TO OR ILLNESS OR DEATH OF
PASSENGER OR PERMANENT OR TEMPORARY LOSS OF OR DAMAGE TO PASSENGER’S PROPERTY, DELAY OR OTHER LOSS OF ANY KIND CAUSED BY ACT OF GOD, WAR OR
WARLIKE OPERATION, TERROR, CIVIL COMMOTION, LABOR TROUBLE, INTERFERENCE BY AUTHORITY, POLITICAL DISTURBANCE, PERIL OF THE SEA, LURCHING OF VESSEL, OR
OTHER CAUSE BEYOND CARRIER’S CONTROL; FIRE, THEFT, CRIME, ERROR IN NAVIGATION OR MANAGEMENT OF VESSEL OR DEFECT IN OR UNSEAWORTHINESS OF HULL,
MACHINERY, EQUIPMENT, FURNISHING OR SUPPLIES OF THE VESSEL, FAULT OR NEGLECT OF PILOT, AGENT OR INDEPENDENT CONTRACTOR OR ANY OTHER CAUSE OF ANY
NATURE EXCEPT AND UNLESS THE INJURY, ILLNESS, DEATH, DAMAGE, DELAY OR LOSS RESULTED FROM CARRIER’S NEGLIGENT ACT OR OMISSION.
IN VARIOUS EUROPEAN PORTS, THE CARRIER SHALL BE REQUIRED BY LOCAL PORT AUTHORITIES TO MOOR THE VESSEL ALONGSIDE ANOTHER VESSEL ALREADY AT
BERTH, OR ANOTHER VESSEL MAY BE DIRECTED TO MOOR ALONGSIDE THE VESSEL WHILE AT BERTH. THE BERTHING ARRANGEMENT AT THESE VARIOUS PORTS MAY
RESULT IN PASSENGER HAVING LIMITED ACCESS TO THE STATEROOM BALCONY AND/OR AN OBSTRUCTED VIEW OF THE VESSEL SURROUNDINGS. PASSENGERS MAY BE
REQUIRED TO DISEMBARK THE VESSEL BY TRAVERSING THROUGH THE PASSENGER AREAS OF THE OTHER VESSEL TO THE QUAYSIDE OR PIER. CARRIER SHALL NOT BE LIABLE
TO PASSENGER FOR ANY RESULTING CLAIM BY PASSENGER ARISING FROM THE MOORING ARRANGEMENT IN ANY PORT, WHETHER SOUNDING IN TORT, CONTRACT OR
OTHERWISE.
(D) CLAIMS FOR EMOTIONAL DISTRESS: CARRIER SHALL NOT BE LIABLE TO PASSENGER UNDER ANY CIRCUMSTANCE FOR INFLICTION OF EMOTIONAL DISTRESS,
MENTAL SUFFERING OR PSYCHOLOGICAL INJURY WHICH WAS NOT: (A) THE RESULT OF PHYSICAL INJURY TO PASSENGER; (B) THE RESULT OF PASSENGER HAVING BEEN AT
ACTUAL RISK OF PHYSICAL INJURY; OR (C) INTENTIONALLY INFLICTED BY AN OFFICER OR AGENT OF CARRIER.
(E) INDEPENDENT CONTRACTOR/SHORE TOURS/LIMIT OF LIABILITY: CARRIER MAKES NO REPRESENTATION OR WARRANTY CONCERNING, AND SHALL HAVE NO
RESPONSIBILITY FOR, ANY TOUR, SHORE EXCURSION, HOTEL, RESTAURANT, TRANSPORTATION (WHETHER A VESSEL, AIR, RAIL, LAND OR OTHER MEANS) OR OTHER SERVICE
NOT OWNED OR OPERATED BY CARRIER. CARRIER SHALL HAVE NO OBLIGATION OR LIABILITY TO PASSENGER FOR ANY ACT OR OMISSION IN CONNECTION WITH OR ARISING
OUT OF ARRANGEMENTS BY PASSENGER OR CARRIER WITH INDEPENDENT CONTRACTORS. ARRANGEMENTS WITH INDEPENDENT CONTRACTORS INCLUDE, BUT ARE NOT
LIMITED TO: (1) AIRLINE AND SURFACE TRANSPORTATION; (2) SERVICES OR PRODUCTS OF OTHERS, AVAILABLE FOR PASSENGER’S CONVENIENCE ABOARD THE VESSEL; (3)
SERVICES, PRODUCTS OR TRANSPORTATION OFF THE VESSEL FURNISHED BY OTHERS, INCLUDING WITHOUT LIMITATION, SIGHT-SEEING TOURS, PRE-CRUISE AND POST-
CRUISE TOURS, EXCURSIONS, SHORE TRIPS AND TENDER SERVICE, WHETHER ARRANGED OR ORGANIZED BY A TOUR OPERATOR, TRAVEL ADVISOR OR BY CARRIER. IN
PROVIDING OR SELLING RESERVATIONS OR TICKETS IN CONNECTION WITH ANY SUCH OPTIONAL ACTIVITIES, OR BY ACCOMPANYING YOU DURING SUCH ACTIVITIES,
CARRIER DOES SO AS A CONVENIENCE TO PASSENGERS AND SHALL BE ENTITLED TO IMPOSE A CHARGE AND EARN A PROFIT FROM THE SALE OF SUCH EXCURSIONS,
SERVICES OR TRANSPORTATION, BUT DOES NOT UNDERTAKE TO SUPERVISE OR CONTROL SUCH INDEPENDENT CONTRACTORS OR THEIR EMPLOYEES, CONVEYANCES OR
FACILITIES, AND ACCEPTS NO LIABILITY FOR ANY LOSS, DELAY, DAMAGE, INJURY, DEATH, MISREPRESENTATION OR DISAPPOINTMENT WHATSOEVER RESULTING
THEREFROM. CARRIER MAKES NO WARRANTY, EITHER EXPRESS OR IMPLIED, REGARDING THE SUITABILITY, SAFETY, INSURANCE OR OTHER ASPECTS OF ANY SUCH
INDEPENDENT CONTRACTORS, TRANSPORTATION, TOURS, SERVICES, PRODUCTS OR FACILITIES, AND CARRIER’S LIABILITY FOR NON-PERFORMANCE OF ANY INDEPENDENT
CONTRACTOR PROVIDING SUCH FACILITIES OR SERVICES SHALL BE LIMITED TO A REFUND OF THE AMOUNTS RECEIVED BY CARRIER ON THE PASSENGER’S BEHALF, IF ANY.
(f) Medical Treatment: No doctor or nurse is employed by Carrier on the Vessel. Any medical attention required or desired by Passenger during the trip must be sought
at local facilities. Carrier makes no representation or warranty that any such service is or will be available at any particular time or place. Passenger shall be responsible for
all costs and expenses of medical services, treatment, medications and assistive devices. Carrier shall have no liability for any cost of, or incurred in connection with,
medical services, or for quality or any aspect of treatment Passenger receives. Passenger consents to receiving treatment by medical professionals designated by Carrier,
and agrees to bear the cost of such treatment, in any circumstance in which Passenger is or appears unable to request or authorize medical treatment and, the Vessel’s
officer believes medical attention is necessary (even if such belief is incorrect).
9.JURISDICTION, CHOICE OF LAW AND FORUM: PASSENGER ACKNOWLEDGES THAT AMAWATERWAYS GMBH IS BASED IN BASEL, SWITZERLAND. ACCORDINGLY, THIS
CONTRACT IS DEEMED TO BE MADE AND ENTERED INTO IN BASEL, SWITZERLAND. THE RESOLUTION OF ANY AND ALL CLAIMS AGAINST CARRIER, RELATING TO OR IN ANY
WAY ARISING OUT OF OR CONNECTED WITH THIS CONTRACT AND/OR PASSENGER’S TRAVEL SHALL BE GOVERNED EXCLUSIVELY BY THE LAWS OF SWITZERLAND,
EXCLUDING RULES OF CONFLICTS OF LAWS, WHICH THE PASSENGER AGREES REPLACES, SUPERSEDES AND PREEMPTS ANY PROVISION OF LAW OF ANY STATE OR NATION TO
THE CONTRARY. PASSENGER AGREES THAT ALL CLAIMS WHATSOEVER ARISING OUT OF OR RELATING TO THIS CONTRACT OR PASSENGER’S TRAVEL SHALL BE LITIGATED
BEFORE THE “CIVIL COURT IN BASEL (“ZIVILGERICHL BASEL-STADT), SWITZERLAND”, TO THE EXCLUSION OF THE JURISDICTION OF COURTS OF ANY OTHER COUNTRY.
PASSENGER CONSENTS TO JURISDICTION AND WAIVES ANY VENUE OR OTHER OBJECTION TO VENUE OR PERSONAL JURISDICTION THAT MAY BE AVAILABLE TO ANY SUCH
ACTION OR PROCEEDING BEING BROUGHT IN SAID COURT.
10.CLASS ACTION WAIVER: THIS PASSENGER TICKET CONTRACT PROVIDEs FOR THE EXCLUSIVE RESOLUTION OF DISPUTES THROUGH INDIVIDUAL LEGAL ACTION ON YOUR
OWN BEHALF INSTEAD OF THROUGH ANY CLASS OR REPRESENTATIVE ACTION. EVEN IF THE APPLICABLE LAW PROVIDES OTHERWISE, YOU AGREE THAT ANY LAWSUIT
AGAINST CARRIER WHATSOEVER SHALL BE LITIGATED BY YOU INDIVIDUALLY AND NOT AS A MEMBER OF ANY CLASS OR AS PART OF A CLASS OR REPRESENTATIVE ACTION,
AND YOU EXPRESSLY AGREE TO WAIVE ANY LAW ENTITLING YOU TO PARTICIPATE IN A CLASS ACTION.
11.THIRD PARTY BENEFICIARIES: Passenger agrees that all rights, exemptions from and exclusions of liability, defenses and immunities in this Contract for the benefit of
Carrier or the Vessel, shall also benefit any servant, agent or independent contractor of Carrier acting in the course of, or in connection with, their employment or
engagement so that in no circumstance shall any such servant, agent or independent contractor, as the result of so acting, be under any liability to Passenger in excess of or
of a different nature than that of Carrier.
12.CARRIER’S RIGHT TO CANCEL CRUISE OR CHANGE ITINERARY: No sailing or aspect of travel is guaranteed. Carrier reserves the right, without liability for damages or
refund, to advance, alter, delay, amend, cancel, shorten or lengthen any sailing, deviate from the Vessel’s advertised or ordinary itinerary or route, omit or change any
port(s)-of-call, arrange for substantially equivalent transportation by another vessel and/ or other means of transportation, including without limitation coach or other
land transportation, whether belonging to Carrier or not, and to cause Passenger to disembark from the Vessel temporarily or permanently. For example, if performance of
the voyage is hindered or prevented, or in Carrier’s opinion may be hindered or prevented (even if the opinion is incorrect) by war, terror, hostility, piracy, embargo,
blockade, weather, high or low water level, ice, labor conflict, breakdown, congestion, lock malfunction, docking difficulty, or other cause, or if a government or other
organization issues an advisory or announcement regarding travel conditions, or if Carrier considers that for any reason, proceeding to, attempting to enter, entering or
remaining at a place of disembarkation, or traveling a particular route, may expose the Vessel or any crew or Passenger(s) to risk of injury, loss or damage or delay, or to
assist another vessel or try to protect or save life or property, or for other humanitarian goal: (a) Passenger and Passenger’s property may be landed at the place of
embarkation or any place Carrier or the Captain decides, and Carrier’s responsibility shall cease at that place and this Contract shall be deemed to have been fully performed
by Carrier; or (b) if Passenger has not embarked, Carrier may cancel the proposed voyage and refund money or fares paid; or (c) Carrier or the Captain may take other action
it, he or she deems appropriate, including but not limited to operating the cruise as scheduled, deviating from the Vessel’s advertised or ordinary itinerary or route,
delaying, advancing or canceling any sailing, omitting or changing any port(s)-of-call, towing or being towed, transferring Passenger and Passenger’s Baggage to any other
vessel and/or to other means of transportation whether belonging to Carrier or not, and/or causing Passenger to disembark temporarily. In a cancellation prior to sailing,
Carrier’s only liability will be to refund to Passenger the amount Carrier received pursuant to this Contract. If the cruise is shortened or terminated, Carrier will have the
option to make a proportionate refund of the fare or transfer Passenger to another ship or to the port of disembarkation by other means. If the scheduled length of the
cruise increases, Passenger will have no responsibility for the cost of any additional fare, and Carrier will have no responsibility to pay or compensate Passenger for any loss
or damage, including consequential damages.
13.PASSENGER’S WARRANTIES; CARRIER’S RIGHTS TO REFUSE PASSAGE, DISEMBARK OR CONFINE PASSENGER: Passenger represents and warrants that Passenger: (a) is
physically, emotionally and in all other respects fit to travel; (b) is free from any ailment that creates material risk to Passenger or others from participation in the voyage; (c)
will at all times comply with all rules and regulations of the Vessel and all orders and directions of the Vessel’s officers and staff; and (d) will not act or behave in any way
that inconveniences or impairs the safety, enjoyment or wellbeing of other persons or the safety of the Vessel. Carrier or the Captain shall have the right, without liability for
refund, payment, compensation or credit of any kind, to refuse boarding, refuse to transport Passenger, refuse further transport of Passenger, land Passenger at any port or
place, confine, quarantine or restrain Passenger, or transfer Passenger to other transportation, based on health or physical condition, mental disorder, violation of a Vessel
rule or regulation, failure to follow order or direction of Vessel officer or staff, failure to possess necessary passport, visa and health or vaccination certificate, disruptive
behavior, concern that Passenger may be excluded from landing at or entry to a destination by a government’s immigration or other authority, or other cause indicating
Passenger is unfit or raising doubt about Passenger’s fitness to travel on the Vessel, or for any other reason deemed necessary in the sole judgment of the Carrier or Captain
(but no such action will be taken for an unlawfully discriminatory reason). If Passenger is refused passage or voluntarily or involuntarily disembarked from the Vessel for a
reason described in this section, or other reason including, but not limited to, personal, medical, or business reason, Carrier will have no obligation to refund any portion of
the fare received by Carrier, or be responsible for any of Passenger’s costs or other losses.
14.IMPAIRMENT; DISABILITY: Carrier does not discriminate unlawfully on the basis of disability. If You (Passenger) have a disability and reasonable accommodation may
enable You to use our services, please let Carrier know how we can help. Passenger is requested to inform Carrier in writing, at or immediately after reserving passage, but
in any event at the earliest possible time, of any mobility impairment or other physical, emotional or mental condition which may require accommodation or use of an
assistive device during the cruise. If the impairment or condition first arises after booking, Passenger is requested to inform Carrier in writing at the earliest possible time.
Carrier will consider and may confer with Passenger, regarding possible accommodations. Carrier may: (a) require that a Passenger who, due to impairment, is not self-
sufficient, travel with a companion who shall take responsibility for any assistance needed during the voyage and in case of emergency; and (b) exclude an individual with a
disability that would result in a direct threat to the health and safety of others or to that individual, if Carrier determines there is a significant risk that cannot be eliminated
or reduced to an acceptable level by reasonable modifications to Carrier policies, practices and/or procedures or by appropriate assistive devices or services. If Passenger
fails to timely inform Carrier of any impairment or condition and/or it is determined, that Passenger’s continued participation poses a safety risk to Passenger or direct
health or safety threat to others, Passenger may be excluded from embarking or further participation. Carrier and personnel aboard the Vessel shall have no liability to
Passenger relating to any Passenger condition, treatment, failure to inform Carrier of an impairment or resulting exclusion.
15.CHILDREN: Any person under age 18 must be accompanied by an adult over age 21 who is the child’s parent or legal guardian, or who, prior to Vessel departure,
provides Carrier the Parental Consent Guardianship Form signed by the parent or legal guardian.
16.ALCOHOL: Carrier reserves the right not to serve any Passenger alcoholic beverages for any reason and as may be required to comply with local laws.
17.SMOKING: Smoking is only allowed in designated areas. If a Passenger smokes in non-designated areas, such act constitutes a material breach of this Contract. In the
event of such breach, Passenger forfeits all rights including the right to occupy the cabin and stay on board the ship. Carrier may also charge a reasonable cleaning fee to
eliminate smoking odors.
18.USE OF PASSENGER’S LIKENESS: Passenger agrees that Carrier and its designated partners shall have the right to include photographic, video, audio and visual portrayals
in any medium whatsoever for the purpose of advertising, promotion, publicity or otherwise without compensation to Passenger and all rights, title and interest including
worldwide copyrights shall be Carrier’s sole property free from any claims by Passenger or any person deriving any rights or interest from the Passenger.
19.INDEMNITY BY PASSENGER: Passenger shall indemnify, defend and hold Carrier harmless for all penalties, fines, charges, losses, damages, costs and expenses incurred
or imposed on Carrier or the Vessel due to any act or violation of law by Passenger.
20.CONSENT TO SEARCH AND SEIZURE: Passenger consents to any search of Passenger’s person, Baggage or other property, within the Passenger’s cabin, personal safe or
any location, with or without notice, and to the removal, confiscation and destruction of any contraband or other item(s) which are prohibited by Section 5, or, in the
opinion of Carrier or the Captain, may impair Vessel safety or adversely affect the safety, comfort, enjoyment or wellbeing of other Passengers.
21.PAYMENT BY PASSENGER AND EXTRA EXPENSES: Any and all payments by Passenger to Carrier shall be made in United States dollars. All charges for services and
products provided on board the Vessel must be paid in cash or charged to a credit or debit card acceptable to Carrier before Passenger’s final disembarkation from the
Vessel. Any other expenses incurred by Passenger or by Carrier on behalf of Passenger shall be payable by Passenger on demand.
22.CANCELLATION CHARGES: (Not Applicable for Part Charters or Full Charters) In the unfortunate event a participant must cancel travel, notice to us must be via email,
which must include a return receipt and a read notation, or other writing stating clearly and correctly each Passenger name, ship name, start and end date of the cruise and
a brief statement of the reason for cancellation. If already issued, unused air tickets must be physically returned to us before they can be cancelled. Cancellation date is the
date we receive the written cancellation notice of unused tickets. A change in sailing date, name changes, the substitution of a participant or a reduction in the number of
guests in a stateroom are treated as a cancellation in that all applicable cancellation charges apply. Cancellation charges are per- person, based upon cancellation date, as
follows: (i) more than 121 days before departure: $200 loss of deposit (Seven River Journey Through Europe bookings are $2,400, Egypt bookings are $600 and Africa
bookings are $1,200 loss of deposit); (ii) 120-90 days before departure: $400 loss of deposit (Seven River Journey Through Europe bookings are $4,800, Egypt bookings are
$1,200 and Africa booking are $2,400 loss of deposit); (iii) 89-60 days before departure: 35% of cruise or cruise and land price; (iv) 59-30 days before departure: 50% of
cruise or cruise and land price; (v) 29-7 days before departure: 80% of cruise or cruise and land price; (vi) 6 days or less before departure: 100% of cruise or cruise and land
price. Cancellation charges also apply to additional charges for upgrades, transfers and other pre-purchased services. Protection plan premiums are non-refundable.
Additional cancellation fees apply for air tickets. Except as otherwise provided in Section 11, after travel begins, there is no refund for unused services or unused portions of
cruise or cruise/tour. You acknowledge that your cancellation will cause Carrier difficulty in selling a replacement cruise or cruise & land reservation and thus the
cancellation fees described apply regardless of whether your cruise or cruise & land reservation is resold. You agree that any losses sustained by the Carrier in the event of
cancellation would be very difficult or impossible to quantify, and the cancellation fees are fair and reasonable as liquidated damages.
23.UNCLAIMED PROPERTY: Any unclaimed or abandoned personal property that comes into custody or control by Carrier may be disposed of after 45 days under any
circumstances. If a Passenger’s identification is available Carrier will make a reasonable effort to contact the traveler and attempt to return the item(s) within 45 days. The
Passenger will be responsible for any and all fees for storage, shipping and handling to return the item(s).
24.TRAVEL ADVISOR: Your travel advisor acts for You in making the arrangements for Your travel. Carrier is not responsible for any representation or conduct of Your travel
advisor, including but not limited to, any failure to remit Your deposit or other funds to Carrier, for which You shall at all times remain liable to Carrier, or any failure to remit
a refund from Carrier to You. You acknowledge that Your travel advisor acts solely as Your agent, and not as agent for Carrier, and is deemed as Your agent. You further
agree that receipt by Your travel advisor of this Contract or any other communications, notices or information from Carrier shall constitute receipt of such materials by You.
25.NO SOLICITATION: Passenger agrees not to solicit other Passengers for commercial purposes or advertise goods or services on board the Vessel without Carrier’s prior
written permission.
26.INTERPRETATION: If any provision of this Contract is found by a court of competent jurisdiction to be invalid or unenforceable, such provision shall be deemed to be
severed from this Contract and of no force and effect and all remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be
deemed to be replaced by a lawful provision or reduced to a lawful scope, in either case, that is as close to the purpose and economic content of the invalid or
unenforceable provision as is lawful. Headings in this Contract are only for convenient reference and shall not be used to interpret, construe, define or limit any provisions
hereof. Whenever the context requires, references to the male gender shall include the female and neuter, and references to the singular shall include the plural, and vice-
versa. Passenger acknowledges that the travel contemplated by this Contract is voluntary; Passenger is not obligated to purchase services from Carrier, and thus is not
obligated or in any way forced to enter into this Contract. The provisions of this Contract were developed to achieve a delicate balance and exchange of rights, remedies,
limitations, exclusions, risks and risk management and economics between Passenger and Carrier; and the balance provides substantial benefits to Passenger, which Carrier
could not offer at the attractive price(s) offered, but for the delicate balance in this Contract. Accordingly, the provisions of this Contract shall be interpreted and construed
according to their fair meanings and not strictly for or against any party.
27.WARRANTIES/CONSEQUENTIAL DAMAGES EXCLUDED: ALL WARRANTIES INCLUDING WARRANTIES OF FITNESS FOR USE AND MERCHANTABILITY ARE EXPRESSLY
EXCLUDED FROM THIS CONTRACT. CARRIER SHALL UNDER NO CIRCUMSTANCE BE LIABLE FOR ANY INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES. THERE IS NO
WARRANTY THAT EXTENDS BEYOND THE DESCRIPTION OF THE FACE HEREOF. TO THE EXTENT PERMITTED BY LAW, CARRIER SHALL BE EXCLUDED FROM LIABILITY FOR
EXEMPLARY OR PUNITIVE DAMAGES.
28.ENTIRE AGREEMENT: THE PROVISIONS OF THIS PASSENGER TICKET CONTRACT ARE THE ENTIRE AGREEMENT AND A BINDING CONTRACT BETWEEN PASSENGER AND
CARRIER. PASSENGER’S ACCEPTANCE OR USE OF THIS CONTRACT CONSTITUTES PASSENGER’S CONSENT TO THESE PROVISIONS. THESE PROVISIONS SUPERSEDE ANY PRIOR
ORAL, IMPLIED, OR WRITTEN REPRESENTATIONS AND AGREEMENTS BETWEEN YOU AND CARRIER. ANY CLAIMED CHANGE IN THESE PROVISIONS IS NOT EFFECTIVE UNLESS
IT IS IN WRITING AND SIGNED BY THE PRESIDENT OF CARRIER (AND SUCH SIGNATURE MAY BE CONDITIONED ON A COMMENSURATE INCREASE IN FARE).
04May2021KS