SB Order No.

0l/2021

F. No. FS-13/7/2020-FS
Govt. of India
Ministry of Communications
Department of Posts
(FS Division)

Dak Bhawan. New Delhi- | I 0001

Dated: 23.02.202t

To,
AII Head of Circles/Regions

subiect:- collection ofvarious feelcharges prescribed in schedule ll of .Govemment savings

Promotion General Rules-201 8" in Finacle.

Sir/IvIadam,

In continuation of SB order No. 03/2020 dated 10.0r.2020 on aforesaid

sribject, the undersigned is directed to inform that the necessary provision for collection of
different typ:s of feelcharges prescribed in schedule{l ofGSpR-2blg has been implemented
in Finacle. These fees are to be collected by all cBS post offices in Finacle with immediate
effect.

2. The fee/charges collected on various types ofservices on National Savings

Schemes will be accounted automatically through GL Integration in CSI and thei"
transactions will be reflected in Long Book reports.

3. The non CBS Post Offices will continue to adopt procedure prescribed in
SB Order 03/2020 dated 10.01.2020 till the oflice is migrated into CBS.

4. A detailed 'Standard Operating procedure for handling of feelcharges

collection in Finacle' has been prepared and enclosed herewith.

5. It is requested to circulate this amendment to all CBS post Offices for

information, guidance and necessary action. same may also be placed on the notice board of all
Post Offices in public area.

6. Hindi version will be issued in due course.

7. This issues with the approval of Competent Authority.

Your's faithfully,

$f,pn>r
(Devendia Sharma.y
Assistant Director (SBJI)

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Copy to:-
I . Sr. PPS to Secretary (Posts)
2. PS to Director General Postal Services.
3. PPS/ PS to Addl. DG (Co-ordination)/Member (Banking)/ Member (O)i Member (P)/
Member (Planning & HRD)/ Member (PLI)/ Member (Tech)/AS & FA
4. Addl. Director General, APS, New Delhi
5. Chief General Manager, BD Directorate / Parcel Directorate / PLI Directorate
6. Sr. Deputy Director General (Vigilance) & CVO) / Sr. Deputy Director General (PAF)
7. Director, RAKNPA / GM, CEPT / Directors of all pTCs
8. Director General P & T (Audit), Civil Lines, New Delhi
9. Secretary, Postal Services Board/ All Deputy Directors Ceneral
10. All General Managers (Finance) / Directors Postal Accounts / DDAP
I I . Chief Engineer (Civil), Postal Directorate
12. All Sections of Postal Directorate
13. All recognized Federations / UnionV Associations
14. GM, CEPT for uploading the order on the India Post website.
l5.MOF (DEA), NS-ll, North Block, New Delhi.
16. Joint Director & HOD, ICCW Building,4 Deendayal Upadhyay Marg, New Delhi-
l r 0002
17. Guard File
I 8. Spare copies.

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 Standard Onera tins Proced ure for handlins of Fee/Chars e collec tion in
Finacle
Introduction

At..present various fees /charges which are collected for National

Savings Schemes are
collected under UCR either through po_S module or manually. provisions
f6r collecting the
fees/charges are now made available in Finacle.

^ The detailed process for colrection of various fee/charges in Finacle as prescribed in

ScheduleJl of 'Govemment Savings promotion General Rulesl,20lg is as under:
-
(A) Details of Fee/Charees.

Amount Manual/
Sl.No Nature of Fee/Cha (Rs.) GST % Automated
Issue of duplicate pass book
1,
50 ta% Manual
lssue of statement of account or deposit receipt
2 (each case) 20 1.8% Manual
lssue of pass book in lieu of lost or mutilated
3 certificate (per registration) 10 1,8% Manual
Cancellation or change of nomination
4 50 18% Manual
Transfer of account
5 100 La% Manual
Pledging of account
6 100 18% Manual
lssue of cheque book in Savings Bank Account
- No
fee for upto 10 leaves in a calendar year and
7 thereafter at Rs. 2 per c ue leaf 2 1.8% Automated
Automated for
lnward /Outward
Reject and
Charges for dishonour of cheque Manualfor
Outward Reject
for cheques
lodged in office
8 100 1.8% account 0382

(B) Auto mated Fee/Chars e Collection

Cheque books lssuance and Cheque Dishonour fee are automated in Finacle

l) Issue of che qu e book in Savinss Bank Account

No fee upto l0 cheque leaves in a calendar year and thereafter Rs. 2 per cheque
leaves. This charge will be collected during cheque book issuance verification
(HICHB) lrom SB account, automatically.
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 2) Charses for dish onor ofcheque for Inward as ryell as Outward clearing

This charge will be collected during Closure of lnward Zone & Outward Zone
(Outward Reject) (HMICZ) automatically.
Cheque return charges for Cheques lodged in office account (0382) are to be collected
through menu HGCHRG.

Note: - As these entries are system generated entries (i.e. tran ID start with S) there is no
voucher is to be prepared for said transactions.

( Manual Fee/Cha rge collection

HGCHRG menu is to be used for collecting fee/charges which are to be collected manually
by Counter PA and Supervisor. Fee/charges can be collected either by cash or by transfer
from Savings Account.
i) Counter PA will initiate menu HGCHRG in Finacle.
ii) The following functions are available for CPA User in HGCHRG menu
A - Add, M-Modifr, I -lnquire, D - Delete, V-Verifz, and R - Reverse.

The following fields are to be entered in Add Function

a) For Cash- Event lD, Tran. Type and CIF No is mandatory.

b) By transfer from SB Account - Event ID, Tran. Type, SB Account No is mandatory

c) The following Event lDs are created in Finacle. They can be entered manually or
selected from searcher.

Sl. No. Charges Event ID to be

selected / entered
I Statement Generation Fee
I sr,rreveNr
) Duplicate Passbook Charges DUPPB

-) Transfer of Account Charges TRFAC

.+ Issue of pass book in lieu of lost or mutilated CERTIFICATE
certificate
,) Cancellation or change of Nomination NOMINEE
6 Pledging of account PLEDGING

7 Outward rejection charges (Cheque Dishonor OWREJECT

Fee) for cheques lodged in office account
(0382).

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 I Cash C/CR- Cash /Cross CCY
Receipt
2 Transfer T/BI Transfer Bank induced

(D ) Sten bv Step Process for fee collcction

(i) CASH

Counter PA

lnvoke menu HGCHRG ) Co

o Function ) Add
. Event ID ) Type or select lrorr searcher
. Transaction Type ) C/CR
.GO
o CIF ID ) Enter CIF II) olthe custorner.
o Subrnit
Suoervisor

Invoke menu HGCHRG ) Go

. Function )V Veri!
. Event lD ) Type or select from searcher
o Transaction Type ) C/CR receipt
o User ID ) Enter User ID who created the transaction.
.Go
. Select from the list
o Submit
Note down the Transaction ld on the voucher.

(ii ) Tra from PO Savin Account

For transfer from PO Savings Account supporting voucher is required i.e. withdrawal form or
POSB cheque.

Counter PA

lnvoke menu HGCHRG ) Go

o Function ) Add
. Event lD ) Type or select from searcher
o Transaction Type ) T/BI
o Debit Account ID ) Enter PO Savings Account No.
.GO
. Submit

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 Supe rvlsor

Invoke menu HGCHRG ) Go

o Function ) V_ Verify
. Event ID ) Type or select fiom searcher
. Transaction Type ) T/Bl
o Debit Account ID ) Enter pO Savinss Account No
.Go
. Select from the Iist
o Submit
Note down the Transaction Id.
(iii) Reversal of Tr ansaction

Transaction can be reversed ifrequired, in case ifany fee collected is not in

order i.e.
selection ofdifferent event ID or incorrect CIF No.

Coun rPA
Invoke menu HGCHRG ) Go
o Function ) R-Reversal
o Transaction tD ) To be entered
. Transaction Date ) To be entered
oGO
. Submit
(Only Tran ID and Date to be entered)
Su r

Invoke menu HGCHRG ) Go

o Function )V Verify
o Transaction Type ) C/Cp ( in case ofCash)
o Transaction Type ) T/BI ( in case ofTransfer )
. Account ID ) For transfer transaction.
o User lD ) Enter User lD who created the transaction.
.Go
. Check the value
o Subrnit
Note down the Reversal Transaction Id on the voucher.

Note: - In case ofcash transaction reversar, Teller ID account ofuser *.ho performed
the initial transaction, should have sufficient balance

(iv) Recein t Printins

HADVC menu is to be used for printing ofreceipt for the charges. This menu is accessible
for CPA and Supervisor role users.

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Invoke menu IIADVC ) Go
Enter ) Account SOLID
) From Account Number & To Account Number
) Part Transaction Type (Both)
) Frorn Date To date Current date
) Transaction Id
) Transaction Date
) Advice Printing
) Subrr it

Invoke HPR menu for printing the receipt for the customer and handover to customer.

(v) Reflection in GL

Automated/Manual collection transactions will be reflected under given l5 Digit cL in Daily

account automatically. charges/Fee need not be collected in UCR/poS separately in cBS
offices.
FSI GL FSI GL Sub Head csl-10/1s disit Gt
CSI-10 digit Gt CSI lo-digit Gt
sub Description code I

I
Credit description
Hea d
51.
No. Code

54009 ACCOUNT r.20100200030000 1200030000 MTCE,Revival and

MAINTENANCE FEES Service Charges for
Silent A/cs
1.

54010 Cheque Book lssuance 1800423500

2 Fee 120100800423500 Other ltems Misc head
54072 Statement Generation 1800423500
3 Fee 120100800423500 Other ltems Misc head
54015 Cheque Return Charges 120100800423500 1800423505
4 lnward Other ltems Misc head
54016 Cheque Return Charges 120100800423500 1800423506
5 outward Other ltems Misc head
54017 Duplicate Passbook
I
Fee for lssue of
6 Chrgs 800804800010000 8800800010 Duplicate Pass Eook
54021 Transfer of Account
7 Charges 800804800040000 8800800040 Account Transfer fee
54022 Certificate Charges
Fee for lssue of
8 800804800010000 8800800010 Duplicate Pass Eook
Cancellation or change
9 54045 of Nomination 120100800423200 1,800423200 Other ltems Misc head
10 54046 Pledging of account 120100800423500 1800423500 Other ltems M isc head
GST-Coll on Banking
1,1, 4 5153 UTGST 8866102630 and Fin Services
ccsT-coU- oN 866100101610100 8866102590 CGST-Coll on Banking
1,2 451,47 BANKING & FIN SER and Fin Services
SGST-COLL ON 866100101610300 8866102610 SGST-Coll on Banking
13 45148 BANKING & FINSER and Fin Services

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(vi) Vouchers for Cash/Transfer

I . Teller cash (POS Cash) will get affected for Cash transacrions . SB Deposit form(Pay-
in-slip)- SB 103 to be filled for each Cash transactions and details ofaccount no.,
Tran ID and charges/fee to be mentioned.
2. SB Withdrawal form (SB-7)/POSB Cheque ro be obtained for debit from pOSB
account and details ofaccount no., Tran ID and charges/fee to be mentioned.
3. CIF or Account Number to be written in Deposit/Withdrawal form.
4. Type ofcharge to be written on top the deposit/withdrawal form

(vii) Report

Invoke menu HCHGIR

o Invoke Menu - HCHGIR

o Report To " : Enter any value like PM orPAorUser
o Set lD ' : Enter Sol lD
o From date : Enter from date
o To Date : Same as from date
o Eventtype : GCHRG
o Event lD : Enter or Select relevant Event lD (STATEMENT/ DUppB
o Only Overridden Charges ':Select No
o MRT File Name '' : Select MRT File Name as CHGlR.mrt
. Submit
) For Cheque book issue charges select Event lD as MICR and Event type as
CHQCHQ
) For lnward reject Charges select Event ID as IWREJ and Event type as IWREJ
) For Outward reject Charges select Event ID as OWREJ and Event type as OWREJ