Kmbn301 Unit 4
Kmbn301 Unit 4
(c) Using several analytic methods such as Porter’s five forces analysis, SWOT analysis, and value chain
analysis
Starting from the beginning, a company needs to complete an environmental analysis of its current
strategies. Internal environment considerations include issues such as operational inefficiencies,
employee morale, and constraints from financial issues. External environment considerations include
political trends, economic shifts, and changes in consumer tastes.
2. Determine the effectiveness of existing strategies
A key purpose of a strategic analysis is to determine the effectiveness of the current strategy amid the
prevailing business environment. Strategists must ask themselves questions such as: Is our strategy
failing or succeeding? Will we meet our stated goals? Does our strategy align with our vision,
mission, and values?
3. Formulate Plans
If the answer to the questions posed in the assessment stage is “No” or “Unsure,” we undergo a
planning stage where the company proposes strategic alternatives. Strategists may propose ways to
keep costs low and operations leaner. Potential strategic alternatives include changes in capital
structure, changes in supply chain management, or any other alternative to a business process.
Lastly, after assessing strategies and proposing alternatives, we reach the recommendation. After
assessing all possible strategic alternatives, we choose to implement the most viable and
quantitatively profitable strategy. After producing a recommendation, we iteratively repeat the entire
process. Strategies must be implemented, assessed, and re-assessed. They must change because
business environments are not static.
Levels of Strategy
1. Corporate-Level (Portfolio)
At the highest level, corporate strategy involves high-level strategic decisions that will help a
company sustain a competitive advantage and remain profitable in the foreseeable future. Corporate-
level decisions are all-encompassing of a company.
2. Business-Level
At the median level of strategy are business-level decisions. The business-level strategy focuses on
market positions to help the company gain a competitive advantage in its own industry or other
industries.
3. Functional-Level
At the lowest level are functional-level decisions. They focus on activities within and between
different functions aimed at improving the efficiency of the overall business. The strategies are
focused on particular functions and groups.
The firm has continuing experience over its history with just such assignments, typically referred to
as strategic alternatives analysis. In this type of engagement, the firm is retained by the Board of
Directors or owner to engage in a rapid assessment of a company’s competitive position, financial
performance, management skill and depth, and business segment viability, in order to formulate a
range of strategic alternatives designed to permit the comprehensive change that such stress points
require.
The strategy needs to have the support of the organization and its members to ensure its success.
Gaining support for a strategy is often dependent on the level of resource availability and support
from key managers. In order to gain this support it is important that the strategies are explicit and
communicated throughout the organization. Once this has been achieved it is important to provide
motivation for its success. Strategies that are extreme at either level of the continuum are not likely to
be supported. Another important issue is that of ensuring that employee belief systems are
compatible with strategies.
Yet many business owners stumble when it comes to culling a single business strategy from a short
list of attractive strategic options. In reality, there are probably multiple strategies capable of
delivering similar outcomes for your business. Since indecision isn’t an option, you’ll need to step up
to the plate and choose the best business strategy alternative for your company. Here’s how to do it . .
.
Competitive Awareness. The first step in selecting a business strategy is to evaluate the strategies
currently employed by rivals in the marketplace. There may be a valid reason why the rest of the
industry has adopted a specific business strategy. Then again, it might also be an opportunity to gain a
competitive advantage by taking a slightly different approach.
Ease of execution. Do your current resources and labor assets lend themselves to a smooth
implementation process? Business strategies sometimes look good on paper but quickly lose their luster
because the business owner underestimated the execution requirements.
Long-term outlook. A business strategy that delivers short-term results may not be the best option.
Rather than focusing exclusively on short-term outcomes, you may want to choose a strategy that
positions your business for sustained, long- term growth.
Employee buy-in. Employee buy-in is an important consideration in business strategy selection. In order
for your strategy to succeed, it will need to implemented and executed by your workforce. When the
workforce feels personally invested in the strategy selection process, they become incentivized to see it
through to completion.
Strategy blending. It’s perfectly acceptable to combine the strengths of several viable business
strategies into a single, blended business strategy. Although conflicts sometimes preclude blending,
many business owners ultimately create a hybrid strategy comprised of elements culled from the most
promising business strategy alternatives.
Every strategic implementation in a business always encounters uncertainties along the way. It is
often thought that the greater the risk, the higher the return. However, this is not always the case. We
can try to maximise return by minimizing the risk. This is how it should be in business. When too
much risk is involved, it also signifies ignorance of many contributing factors, which is
counterproductive. The bottom-line is to always approach each strategy with care and calculation.
We must also establish the viability of the strategy that needs to be implemented. Strategies that
face too much impediments in must be excluded, with focus on objectives that need to be achieved
for the success of the business.
According to Wilson & Gilligan (1998), objectives that were achieved signify that the company
made the right decisions and thus, was able to overcome the risks involved. Wilson & Gilligan
(1998) also stated that good decisions are arrived by considering what the future may hold in store.
Wilson& Gilligan provide an outline the four views of the future:
Ignorance – IT is where an organization sees the future as blank. When this happens, it is best to
avoid making decisions until more information is at hand.
Assumed certainty – IT is where an organization has a known and viable outcome in the future,
based on the important information it had utilise to make at an accurate decision;
Risk – IT is where the future outcomes are not very clear but are still workable based on assumed
probabilities to work with;
Uncertainty – IT is where outcomes cannot be ascertained. (SIT, 2010)
Based on the above, the returns can be dependent on these four views. Returns relate to profit, market
share and consumer awareness. When choosing and implementing a strategy, we must weigh the
risks, based on the information at hand in order to make the right decisions that would result to better
returns for the business. Otherwise, we must choose another strategy that can encourage certainties
that are more positive.
Another part of the challenge is understanding what strategy analysis means since there can be many
definitions. This can make it confusing. It is best to simply say that strategy analysis is an approach
to facilitating, researching, analyzing, and mapping an organization’s abilities to achieve a future
envisioned state based on present reality and often with consideration of the organization’s processes,
technologies, business development and people capabilities. Part of that whole process is the ability
to bridge gaps that exist between the strategic, tactical, and operational aspects of the organization.
This requires a look at the present state, the future state, risk and financials and the creation of change
requirements to achieve the desired outcomes.
Even though the definition of strategy analysis varies, there is common thinking on the key planning
requirements.
Preparation for planning through the identification and review of information relevant for strategy analysis
Performing high-level environmental scan looking at the internal and external business environment
with consideration for mission, vision, stakeholders, structure, existing plans, people profiles, and
question responses.
Applying a choice of different tools and techniques to analyze the present state of a business
environment and mapping out its future.
1. VMOST: This stands for Vision, Mission, Objectives, Strategy, and Tactical.
Success in an organization happens with top-down or bottom-up alignment. I was recently reminded
of is when working with a client who stated that their tactical is not connected to the strategy.
VMOST analysis is meant to help make that connection.
2. SWOT: The standard analysis tool, defined as Strengths, Weaknesses, Opportunities, and Threats.
Strengths and weaknesses are internal to the organization, opportunities and threats are external.
SWOT requires you to be candid and provide an honest assessment of the state of things. It forces
you to create a dialogue with stakeholders to get different viewpoints. Eventually, you focus in on the
key issues.
3. PEST: This is a great tool to use in tandem with SWOT. The acronym stands for Political, Economic, Social and
Technology.
PEST reveals opportunities and threats better than SWOT, the direction of business change, projects
that will fail beyond your control, and country, region and market issues through helping you create
an objective view.
4. SOAR: This stands for Strengths, Opportunities, Aspirations, and Results. This is a great tool if you have a
strategic plan completed, and you need to focus on a specific impact zone.
I used SOAR to help a business that needed to focus on their business development requirements due
to an external market change. The organization needed to discuss how they would recapture lost sales
by $1 million per month to ensure they maintained their profitably. Given that they had already done
everything they could to cut costs and operate a lean business, the SOAR was critical in helping
define the focus for the next 12 to 24 months.
5. Boston Matrix (product and service portfolio): This tool requires you to analyze your business product
or service and determine if it is a cash cow, sick dog, questionable, or a flying star.
I have applied this tool to product and service reviews with to help make product decisions with
consideration for market share and market growth. But it has no predictive value, does not consider
the environment, and you need to be careful with your assumptions. It does force discussions on your
present offering and whether it makes sense to maintain or enhance those offerings. For example,
maybe you are holding onto a business product that you love but is really a sick dog and maybe there
is a cash cow in your business that you are not optimizing. A decision has to be made.
6. Porter’s Five Forces: This tool helps you understand where your business power lies in terms of present
competitiveness and future positioning strength. It forces you to analyze the bargaining power of
suppliers and customers, the threats to new entrants and substitutes, and competitive rivalry in your
marketplace. Using this tool helps you understand the balance of power and to identify areas of
potential profitability. According to Porter, this model should be used at the line of business level.
7. Maturity Models: There are many maturity models that can be applied to a business. From the
evolution model, the technology model, to the team model. The idea is that every business or
department goes through a maturity cycle. The standard cycle is chaotic, reactive, proactive, service, and
value. If you were looking at processes in a department, you would look to see where that process is on
the continuum. Then you would determine where you need to be and what it would take to get to that
point of maturity. This is a simple explanation. When using a maturity model, it is important that you
have a clear problem definition and solution context.
8. Root Cause Analysis: This is important, as there are times in the strategy analysis process you need to
dig deeper into a problem. This is where RCA is used. The key is that you need to identify and specify the
problem correctly, analyze the root cause using a systematic approach, verify the causes, and determine
the corrective actions. Implementation of the corrective action is extremely important.
There are many definitions, tools, and techniques that could be addressed. The ones mentioned here
are only the tip of the iceberg for strategy analysis and become a foundational part of the strategy
analysis toolkit. In a short blog, there is no way to mention them all. But you could create a tool
checklist that you could use in your next planning and
analysis engagement to help you and your team define the present, future, risk and change state that
you need to succeed.
Strategic Choice
Strategic choice is a systemic theory of strategy. This theory is built on a notion of interaction in
which organizations adapt to their environment in a self-regulating, negative-feedback (cybernetic)
manner so as to achieve their goals. The dynamics, or pattern of movement over time, are those of
movement to states of stable equilibrium. Prediction is not seen as problematic. The analysis is
primarily at the macro level of the organization in which cause and effect are related to each other in
a linear manner. Micro-diversity receives little attention and interaction is assumed to be uniform and
harmonious.
(I) Focusing on strategic alternatives: It involves identification of all alternatives. The strategist
examines what the organization wants to achieve (desired performance) and what it has really
achieved (actual performance). The gap between the two positions constitutes the background for
various alternatives and diagnosis. This is gap analysis. The gap between what is desired and what is
achieved widens as the time passes if no strategy is adopted
(II) Evaluating strategic alternatives: The next step is to assess the pros and cons of various
alternatives and their suitability. The tools which may be used are portfolio analysis, GE business
screen and corporate Parenting.
Environmental factor
Volatility of environment
Input supply from environment
Powerful stakeholders
Organizational factors
Organization’s mission
Strategic intent
Business definition
Strengths and weaknesses
BCG Matrix
BCG matrix (or growth-share matrix) is a corporate planning tool, which is used to portray firm’s
brand portfolio or SBUs on a quadrant along relative market share axis (horizontal axis) and speed of
market growth (vertical axis) axis.
Growth-share matrix is a business tool, which uses relative market share and industry growth rate
factors to evaluate the potential of business brand portfolio and suggest further investment strategies.
Understanding the tool
BCG matrix is a framework created by Boston Consulting Group to evaluate the strategic position of
the business brand portfolio and its potential. It classifies business portfolio into four categories
based on industry attractiveness (growth rate of that industry) and competitive position (relative
market share). These two dimensions reveal likely profitability of the business portfolio in terms of
cash needed to support that unit and cash generated by it. The general purpose of the analysis is to
help understand, which brands the firm should invest in and which ones should be divested.
BCG matrix is divided into 4 cells: stars, question marks, dogs and cash cows.
Relative market share. One of the dimensions used to evaluate business portfolio is relative market
share. Higher corporate’s market share results in higher cash returns. This is because a firm that
produces more, benefits from higher economies of scale and experience curve, which results in
higher profits. Nonetheless, it is worth to note that some firms may experience the same benefits with
lower production outputs and lower market share.
Market growth rate. High market growth rate means higher earnings and sometimes profits but it
also consumes lots of cash, which is used as investment to stimulate further growth. Therefore,
business units that operate in rapid growth industries are cash users and are worth investing in only
when they are expected to grow or maintain market share in the future.
There are four quadrants into which firms brands are classified:
1. Dogs. Dogs hold low market share compared to competitors and operate in a slowly growing market. In
general, they are not worth investing in because they generate low or negative cash returns. But this is
not always the truth. Some dogs may be profitable for long period of time, they may provide synergies
for other brands or SBUs or simple act as a defense
to counter competitors moves. Therefore, it is always important to perform deeper analysis of each
brand or SBU to make sure they are not worth investing in or have to be divested.
2. Cash cows. Cash cows are the most profitable brands and should be “milked” to provide as much cash as
possible. The cash gained from “cows” should be invested into stars to support their further growth.
According to growth-share matrix, corporates should not invest into cash cows to induce growth but
only to support them so they can maintain their current market share. Again, this is not always the truth.
Cash cows are usually large corporations or SBUs that are capable of innovating new products or
processes, which may become new stars. If there would be no support for cash cows, they would not be
capable of such innovations.
3. Stars. Stars operate in high growth industries and maintain high market share. Stars are both cash
generators and cash users. They are the primary units in which the company should invest its money,
because stars are expected to become cash cows and generate positive cash flows. Yet, not all stars
become cash flows. This is especially true in rapidly changing industries, where new innovative products
can soon be outcompeted by new technological advancements, so a star instead of becoming a cash
cow, becomes a dog.
4. Question Marks. Question marks are the brands that require much closer consideration. They hold low
market share in fast growing markets consuming large amount of cash and incurring losses. It has
potential to gain market share and become a star, which would later become cash cow. Question marks
do not always succeed and even after large amount of investments they struggle to gain market share
and eventually become dogs. Therefore, they require very close consideration to decide if they are
worth investing in or not.
Easy to perform
Helps to understand the strategic positions of business portfolio
It’s a good starting point for further more thorough analysis.
Business can only be classified to four quadrants. It can be confusing to classify an SBU that falls right in the
middle.
It does not define what ‘market’ is. Businesses can be classified as cash cows, while they are actually dogs, or
vice versa.
Does not include other external factors that may change the situation completely.
Market share and industry growth are not the only factors of profitability. Besides, high market share
does not necessarily mean high profits.
It denies that synergies between different units exist. Dogs can be as important as cash cows to
businesses if it helps to achieve competitive advantage for the rest of the company.
Step 2. Define the market. Defining the market is one of the most important things to do in this
analysis. This is because incorrectly defined market may lead to poor classification. For example, if
we would do the analysis for the Daimler’s Mercedes-Benz car brand in the passenger vehicle market
it would end up as a dog (it holds less than 20% relative market share), but it would be a cash cow in
the luxury car market. It is important to clearly define the market to better understand firm’s portfolio
position.
Step 3. Calculate relative market share. Relative market share can be calculated in terms of
revenues or market share. It is calculated by dividing your own brand’s market share (revenues) by
the market share (or revenues) of your largest competitor in that industry. For example, if your
competitor’s market share in refrigerator’s industry was 25% and your firm’s brand market share was
10% in the same year, your relative market share would be only 0.4.
Step 4. Find out market growth rate. The industry growth rate can be found in industry reports,
which are usually available online for free. It can also be calculated by looking at average revenue
growth of the leading industry firms. Market growth rate is measured in percentage terms. The
midpoint of the y-axis is usually set at 10% growth rate, but this can vary. Some industries grow for
years but at average rate of 1 or 2% per year. Therefore, when doing the analysis you should find out
what growth rate is seen as significant (midpoint) to separate cash cows from stars and question
marks from dogs.
Step 5. Draw the circles on a matrix. After calculating all the measures, you should be able to plot
your brands on the matrix. You should do this by drawing a circle for each brand. The size of the
circle should correspond to the proportion of business revenue generated by that brand.
Ansoff Grid
Ansoff’s product/market growth matrix suggests that a business’ attempts to grow depend on whether
it markets new or existing products in new or existing markets.
The output from the Ansoff product/market matrix is a series of suggested growth strategies which
set the direction for the business strategy. These are described below:
Market Penetration
Market penetration is the name given to a growth strategy where the business focuses on selling
existing products into existing markets.
Maintain or increase the market share of current products – this can be achieved by a combination of
competitive pricing strategies, advertising, sales promotion and perhaps more resources dedicated to
personal selling
Secure dominance of growth markets
Restructure a mature market by driving out competitors; this would require a much more aggressive
promotional campaign, supported by a pricing strategy designed to make the market unattractive for
competitors
Increase usage by existing customers – for example by introducing loyalty schemes
A market penetration marketing strategy is very much about “business as usual”. The business is
focusing on markets and products it knows well. It is likely to have good information on competitors
and on customer needs. It is unlikely, therefore, that this strategy will require much investment in
new market research.
Market Development
Market development is the name given to a growth strategy where the business seeks to sell its
existing products into new markets.
New geographical markets; for example exporting the product to a new country
New product dimensions or packaging: for example
New distribution channels (e.g. moving from selling via retail to selling using e-commerce and mail order)
Different pricing policies to attract different customers or create new market segments
Market development is a more risky strategy than market penetration because of the targeting of new
markets.
Product Development
Product development is the name given to a growth strategy where a business aims to introduce new
products into existing markets. This strategy may require the development of new competencies and
requires the business to develop modified products which can appeal to existing markets.
A strategy of product development is particularly suitable for a business where the product needs to
be differentiated in order to remain competitive. A successful product development strategy places
the marketing emphasis on:
Diversification
Diversification is the name given to the growth strategy where a business markets new products in new
markets.
This is an inherently more risk strategy because the business is moving into markets in which it has
little or no experience.
For a business to adopt a diversification strategy, therefore, it must have a clear idea about what it
expects to gain from the strategy and an honest assessment of the risks. However, for the right
balance between risk and reward, a marketing strategy of diversification can be highly rewarding.
Grow – If the business unit is strong against a strong attractiveness, you grow the business. This
means, that you are ready to invest a higher percentage of your resources in these businesses. These
business units have high market attractiveness and high business unit strength. They are most likely
to be successful if backed up with more resources. The quadrants marked in green are the places
where you can grow your business.
Hold – If the business unit strength or attractiveness is average, than you hold the business as it is. It
might be that the market is dropping in value, or that there is much high competition which the
business unit will be hard put to catch up. In both the cases, the business unit might not give
optimum returns even if resources are invested. Thus, in this case, you wait and hold the business
unit to see if the market environment changes or if the business unit gains importance in the market
as compared to other players.
Harvest – If the business unit or market has become unattractive, than you either sell or liquidate the
business or you can hold it for any residual value that it has. This strategy is used in the GE
McKinsey matrix when the business unit strength is weak and the market has lost its attractiveness.
The best measure in this case is to harvest the weak businesses and reinvest the money earned into
business units which are in growth.
Challenges for the GE McKinsey Matrix
Like any other strategy, the GE McKinsey matrix has its own challenges. Some of them are mentioned
below.
(1) Determining market attractiveness is a tough task especially looking at the fast paced market
environment. During the dotcom bust, the online market was least attractive. But look where the
online market is now.
(2) Similarly, determining the strength of the business unit and weighing it against the attractiveness
is difficult. Thus, if the variables are not matched properly, you might grow a business which is
supposed to be held back and waste unnecessary resources on this business. This might happen if the
top management does not know the core competency of the business units.
(3) Companies will be limited by resources even if the business unit falls in the growth criteria.
Thus, out of 50 products, if 25 fall in growth criteria, what does the management do when it has
limited resources? Taking decisions again becomes difficult
McKinney’s 7s Framework
McKinsey 7s model is a tool that analyzes firm’s organizational design by looking at 7 key internal
elements: strategy, structure, systems, shared values, style, staff and skills, in order to identify if they
are effectively aligned and allow organization to achieve its objectives.
McKinsey 7s model was developed in 1980s by McKinsey consultants Tom Peters, Robert
Waterman and Julien Philips with a help from Richard Pascale and Anthony G. Athos. Since the
introduction, the model has been widely used by academics and practitioners and remains one of the
most popular strategic planning tools. It sought to present an emphasis on human resources (Soft S),
rather than the traditional mass production tangibles of capital, infrastructure and equipment, as a key
to higher organizational performance.
The goal of the model was to show how 7 elements of the company: Structure, Strategy, Skills, Staff,
Style, Systems, and Shared values, can be aligned together to achieve effectiveness in a company.
The key point of the model is that all the seven areas are interconnected and a change in one area
requires change in the rest of a firm for it to function effectively.
Below you can find the McKinsey model, which represents the connections between seven areas and
divides them into ‘Soft Ss’ and ‘Hard Ss’. The shape of the model emphasizes interconnectedness of
the elements.
The model can be applied to many situations and is a valuable tool when organizational design is at
question. The most common uses of the framework are:
7s factors
In McKinsey model, the seven areas of organization are divided into the ‘soft’ and ‘hard’ areas.
Strategy, structure and systems are hard elements that are much easier to identify and manage when
compared to soft elements. On the other hand, soft areas, although harder to manage, are the
foundation of the organization and are more likely to create the sustained competitive advantage.
HARD S SOFT S
Strategy Style
Structure Staff
Systems Skills
1. Strategy is a plan developed by a firm to achieve sustained competitive advantage and successfully
compete in the market. What does a well-aligned strategy mean in 7s McKinsey model? In general, a
sound strategy is the one that’s clearly articulated, is long-term, helps to achieve competitive advantage
and is reinforced by strong vision, mission and values. But it’s hard to tell if such strategy is well-aligned
with other elements when analyzed alone. So the key in 7s model is not to look at your company to find
the great strategy, structure, systems and etc. but to look if its aligned with other elements. For
example, short-term strategy is usually a poor choice for a company but if its aligned with other 6
elements, then it may provide strong results.
2. Structure represents the way business divisions and units are organized and includes the information of
who is accountable to whom. In other words, structure is the organizational chart of the firm. It is also
one of the most visible and easy to change elements of the framework.
3. Systems are the processes and procedures of the company, which reveal business’ daily activities and
how decisions are made. Systems are the area of the firm that determines how business is done and it
should be the main focus for managers during organizational change.
4. Skills are the abilities that firm’s employees perform very well. They also include capabilities and
competences. During organizational change, the question often arises of what skills the company will
really need to reinforce its new strategy or new structure.
5. Staff element is concerned with what type and how many employees an organization will need and how
they will be recruited, trained, motivated and rewarded.
6. Style represents the way the company is managed by top-level managers, how they interact, what actions do
they take
and their symbolic value. In other words, it is the management style of company’s leaders.
7. Shared Values are at the core of McKinsey 7s model. They are the norms and standards that guide
employee behavior and company actions and thus, are the foundation of every organization.
Licensing Procedure
Foreign Collaboration Procedure
FERA Requirements
MRTP Requirements
Capital Issue Control Requirements
Import and Export Requirements
Incentives and Facilities Benefits
Organization structure and systems in
Strategy implementation
Strategies do not take place against a characterless background but must take account of
the features of the organization in which they will be implemented. Organizational structures
determine what actions are feasible and most optimal. The importance of organizational
structures in the implementation of a strategy is hard to overemphasize. Good strategy
involves taking account of where a company finds itself in terms of the external market and
its internal organizational structure. Strategy and implementation must cohere.
Centralization
Some organizations have a more centralized structure already in place before a strategy
has been implemented. When this is the case, it makes implementing certain strategies
more feasible. Change is always difficult to implement as a part of strategy; the fewer
people involved in decision-making, the easier it is to gain consensus. More dramatic
strategies are aided by a centralized organizational structure. Dramatic strategies can mean
changing the basic ways an organization does business.
Innate Advantages
The best strategies often seek to take advantage of the innate advantages that an
organization already possesses. Most organizations have certain departments that are
particularly effective and certain tasks that it is already adept at doing. Strategies of this sort
seek to rearrange organizational structures so as to better benefit from innate advantages.
These strategies involve taking steps such as expanding parts of the organization that are
successful and shrinking those that are not.
Consensus
Organizational structures are often important in gaining consensus for a strategy. If all the
parts of an organization aren’t onboard with a given strategy, it will stand less of a chance of
succeeding. The structure of an organization will have much to do with gaining consensus
because it will determine who has to be appeased in management and how power is
aligned. Different personal interests will often conflict and need to be addressed.
Overcoming Disadvantages
An organization that has been failing to compete effectively will often need to go through an
organizational restructuring to change its focus. It will need to change its organizational
structures to move away from tasks that it is not suited for. This sort of structural shift can
be traumatic for an organization and requires great resources of will. Often an organization
must have reached a crisis before this type of strategy can occur.
The analysis will also examine various leadership styles, the impact they have on corporate culture,
how they affect ethical-decision making, and draw from examples to support this investigation. The
findings of this research will conclude that leaders, who engage in business practices without ethical
rules and regulations, will eventually discover that ethical misconduct behavior can easily become an
inevitable component in their future.
(c) Motivate their employees to adhere to behavior that is in alignment with the organization’s code of
conduct.
Consistency also plays an important role for successful executives. The most effective leaders
incorporate policies that inspire high performance levels and motivate organizational behavior that
goes beyond just observing regulations. When leaders establish trust with subordinates, they earn the
loyalty of their staff. In return, employees trust their leaders to protect them from harm in return for
their services, dedication, and loyalty.
By making choices to work in partnership with their employees, leaders can help them achieve
greater levels of success than perhaps even they realized were capable of achieving. Employees who
respect their supervisors, feel supported and appreciated by them, are more likely to become
motivated and go beyond just achieving organizational goals.
Studies suggest these five power bases can be implemented to achieve both ethical and unethical
outcomes (Ferrell, Fraedrich, & Ferrell, 2013). For example, a leader that incorporates legitimate
power believes they have the right to exert their influence and that others are obligated to accept it.
This kind of power is typical in hierarchical environments where leaders are assigned titles and
specific positions of authority. In this type of culture, stakeholders readily acquiesce to leaders who
command legitimate power. In some instances, however, leaders use this power to engage in
behavior that is opposite of their belief systems.
These individuals use strict protocol and the chain of command to their advantage. This is typically
one way leaders can influence individuals to engage in misconduct. In this setting, it is easier to
establish a climate of deceit because subordinates are hesitant to disobey orders for fear of the
punishment or termination. The leaders at the well-oiled Enron machine, for example, employed all
five power strategies to maintain their grand illusion.
The Decision-Making Process
The decision-making process also plays an integral role in how leaders influence corporate culture
and motivate ethical conduct. Hanh (2012) posits that because leaders can get into difficult situations,
they must have the ability to handle strong emotions in the workplace in order to maintain effective
relationships.
To achieve this they must keep communication open and become cognizant to avoid the creation of a
negative or repressive work culture. The most successful leaders incorporate practices that help
manage strong emotions and become educated on how to utilize these strategies in good times before
strong emotions arise.
This strategy offers leaders the ability to respond in a more skillful fashion and incorporate effective
methods during a crisis (Hanh, 2012). For example, Hanh’s Plum Village organization has developed
a culture that incorporates three positive influences of power to guide their code of conduct. They are
love, understanding, and letting go. The leaders at Plum Village posit that these three influences of
power help in the decision-making process because they are used as effective tools that focus on the
release of suffering. Their strategies of operation are designed in a way that does not incorporate
punishment or destruction. In addition, they conduct their business practices in a manner that protects
the environment and all living things.
The most successful do so by setting an example and participating in a leadership style that reflects
ethical behavior. They must also include strategies to incorporate supportive speech and engage in
actions that bring content and cheerfulness to themselves, their organization, and the community at
large. The findings of this research conclude that leaders who engage in ethical misconduct and
cultivate a culture of deceit will achieve disastrous results like Enron unless they embrace effective
leadership skills that have the power to shape a corporate culture that supports and motivates ethical
conduct.
Values are enduring, passionate, and distinctive core beliefs and they’re an essential part of
developing your strategy. They are based on enduring tenets—guiding principles—to adhere to no
matter what mountain you climb. Your core values are part of your strategic foundation. They are the
beliefs that guide the conduct, activities and goals of your organization. They establish why you do
what you do and what you stand for. Values are deeply held convictions, priorities, and underlying
assumptions that influence the attitudes and behaviors of your organization. Strong values account
for why some organizations gain a reputation for such strategic traits as leadership, product
innovation, and total customer satisfaction. These never change.
An organization’s values can dominate the kind of strategic moves it considers or rejects. When
values and beliefs are deeply ingrained and widely shared by directors, managers and staff, they
become a way of life within the organization, and they mold organizational strategy.
Ethics
Ethics in business and management (including strategic management) deals with moral issues
(beliefs, norms, values, etc.) arising from activities performed by managers and employees of the
corporation.
Business ethics is a term with quite a multifaceted meaning. Most of them however, boil down to the
general and the basic conclusion that economics should serve man, not vice versa. So, managers
should not be guided in their actions solely by profit or personal gain.
Business ethics is both part of the prescriptive (normative) ethics establishing standards of conduct,
recommending certain behaviours, as well as descriptive ethics, describing the moral attitudes and
behaviours of entrepreneurs.
Social Responsibility
Social responsibility is a form of management that considers ethical issues in all aspects of the
business. Strategic decisions of a company have both social and economic consequences. Social
responsibility of a company is a main element of the strategy formulation process. There is a
misconception that corporate social responsibility is less relevant to small businesses; however, there
is growing recognition of the importance of social responsibility for smaller firms.
Integrating social responsibility in strategic management requires sound knowledge of the types of
social responsibilities a company deals with. Economic responsibilities are the most basic type of
social responsibilities. The company is expected to provide goods to the society at reasonable prices,
create jobs and pay due taxes.
Legal responsibilities reflect the obligation to comply with the laws that regulate business activities;
ethical responsibilities mirror the company’s notion of the right business behavior. Some actions
might not be illegal but can be unethical. Making and selling cigarettes is a case in point.
Finally, discretionary responsibilities are those that are voluntarily adopted by the business. For
example, companies that adopt the good citizenship approach, actively support charities, public
service advertising campaigns and other public interest issues
The information compiled in the functional plans has several uses. One, the information can
be used in developing budgets. For example, the production plan should provide details
about the type, quantity, and timing for inputs. This information can then be used in the
development of enterprise budgets and the whole- farm cash flow budget. Two, the
information can be used in assessing whether there are adequate resources to operate the
business. For example, the labor management plan should provide an indication as to
whether there will be sufficient workers available throughout the year. Three, the plans
should indicate how resources will be managed. Examples would include the labor
management plan and the capital budget. They should reveal how employees will be
directed or when capital assets will be acquired.
Collectively, the functional plans could be considered an overall strategy or plan describing
how, when, and where the objectives and goals will be accomplished for each function as
well as for the entire business. Plans for production, marketing, and financing are the
minimum that need to be developed. Depending on the business, additional plans can be
integrated into the strategic plan. For example, an estate plan
describing the type of ownership arrangements, on- and off-farm investment actions,
retirement plans, intended intergenerational transfers, and other legal issues will likely be an
important functional plan.
The purpose of planning is to help make decisions. Strategic planning is the process of
allocating resources and initiating actions to accomplish predetermined objectives and
goals. A strategic plan is the framework that results in the combining and coordinating of the
functional plans. The challenging part is coordinating the various aspects of the different
functions and some functions are easier than others. These functional steps include
concrete, specific actions, and the time frame for when they are to be performed.
The following sections suggest ideas farmers may want to consider as they prepare functional
plans.
Production Plan
A production plan is an opportunity to specify the production practices for crops (such as
no-till, minimum- till, organic, or conventional) and/or for livestock (such as cow-calf, feeder,
dairy, or layers). Attention to labor requirements and crop or grazing rotation requirements
could be critical for the enterprise. Even if it does not appear to be critical at this point, it
could become critical as the whole farm plan is put together. For example, raising sugar
beets requires a three year rotation whereas winter wheat requires the crop be planted in
the fall. Therefore, winter wheat may not be able to follow sugar beets every year,
especially during late harvest seasons for sugar beets.
Marketing Plan
In the marketing category, the owners can identify the consumer of the output of the
enterprise. This allows the owners to adjust their production practices to better match the
market. The availability of markets is an important factor for some commodities because a
farmer could have a product that cannot be sold. Assessing the availability of markets could
be important, depending on the commodity, and can be tested as price variation as part of
step 8. Also, the owners can specify whether they plan to forward contract, hedge in the
market, or assume the risk of marketing. These are only a few suggested questions; there
may be other factors that the owners feel are important — depending on the enterprise or
commodity.
Financing Plan
The operation needs cash to operate. The farmer may have the cash; but more likely, the
farmer will need to borrow some. A financing plan addresses who to borrow from (lending
institutions, suppliers, relatives), when to borrow, when to pay back (fall, winter, spring,
monthly), how long the repayment period should extend (e.g., 6 months, 1 year, 5 years, 30
years), and which aspects of the farm will be financed with borrowed capital (operating,
equipment purchases, land purchases).
Capital assets are the theme of this functional plan. Some questions might include what
assets will be acquired; when will they be acquired; whether they will be purchased or
leased; and if purchased, what will be the likely source of cash for completing the purchase.
Likewise, a capital budgeting plan may address when assets will be disposed of, and
whether they will be sold to a co-owner of the business.
A labor management plan may address family workers, employees or both. Issues might
include defining tasks and jobs; assigning responsibilities and tasks; devising a
communication system; designing a
procedure for performance evaluations; determining the form and amount of compensation;
assesssing need for additional laborers; and recruiting, training, and supervising
employees.
This functional area primarily addresses how risk exposure will be managed. Most farmers
do not want to eliminate risk exposure because that also eliminates most opportunities for
earning a profit. But farmers will want to manage their risk exposure through diversification,
insurance, enrolling in government farm programs, or entering into contractual
arrangements.
Many business managers recognize the value of testing new ideas and incorporating into
their business those ideas that appear to offer the best opportunity. Managers also
recognize there is a cost and risk associated with testing and adopting new ideas.
Accordingly, business managers may want to consider developing a vision or plan for
identifying and assessing new ideas. A research and development plan most likely would
include
Businesses must comply local, state and federal resource management laws. In addition,
there are often opportunities for businesses to participate in incentive programs. Managers
need to develop a plan for how they will maintain an awareness of relevant legal
requirements, how they will fulfill those requirements, and they may take advantage of
available programs or incentives to assist in meeting the legal requirements.
Recordkeeping
Tax management could identify tactics to follow to assure that a reasonable level of income
and self- employment tax is paid by the owners. The goal should not be to eliminate these
taxes, but to maximize after-tax income.
Conclusion
Individuals with formalized plans for production, marketing, and financing may find that
modifying these plans is all that is required. One focus might be to reconcile existing
practices with current goals and objectives. For individuals who are formalizing their
production, marketing, and finance plans for the first time, new questions may appear as the
owner’s record their plans on paper.
These are only some of the functional plans that the owners may want to develop for their
farm business. Some businesses may find that they have other topics that deserve detailed
planning; perhaps a plan for leasing assets may be appropriate.