Documents No. Standard /Spec. Iss. / Rev.

Issue Date Pages

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Title of
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Quality , Health & Safety Manual

Issue Date...................................................................01 december2024
Issue number............................................................ one
Revision number.......................................................Zero

Prepared By Reviewed and Approved By

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SECTION (1)
 Table of Contents
 Change Control table

Table of Content
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Item Page
Cover Page 1
Section (1) 2
 Table of Contents 3
 Change control table 5
Section (2) 6
1. Introduction 7
2. SCOPE 7
3. CONFIDENTIALITY 7
4. MANUAL ADMINISTRATION 8
5. ABOUT Company 8
6. Contacts 9
Section (3) 10
 QHS policy 11
 Authorities and responsibilities 12
Section (4)
15
 Management system requirements (ISO 9001:2015 - ISO 45000:2018)
4. CONTEXT OF ORGANIZATION 16
4.1. Understanding the organization and its context 16
4.2. Relevant interested parties. 17
4.3. Determining the scope of the QHS Management System. 18
4.4. Quality , Occupational Health and Safety Management System 19
5. LEADERSHIP 19
5.1. Leadership and commitment 19
5.2. QHS policy 19
5.3. Organizational roles, responsibilities and authorities 19
6. PLANNING 20
6.1. Actions to address risks and opportunities 20
6.1.1. General 20
6.1.2. QHS aspects 21
6.1.2.1. Hazard identification 21
6.1.3. Compliance obligations 21
6.1.4. Planning action 21
6.2. QHS objectives and planning to achieve them 22
6.2.1. QHS Objectives 22
7. SUPPORT 22
7.1. Resources 22
7.2. Competence 22
7.3. Awareness 23
7.4. Communication 23
7.5. Documented information 23
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7.5.1. General 23
7.5.2. Creating and updating 23
7.5.3. Control of documented information 23
8. OPERATION 24
8.1. Operational planning and control 24
8.1.1. General 24
8.1.2. Eliminating hazards and reducing OH&S risks 24
8.1.3. Management of Change 26
8.1.4. Procurement 26
8.2. Emergency preparedness and response 27
9. PERFORMANCE EVALUATIONS 27
9.1. Monitoring, measurement, analysis and evaluation 27
6.1.1. General 27
6.1.2. Evaluation of compliance 27
9.2. Internal audit 27
9.3. Management review 27
10. IMPROVEMENT 28
10.1. General 28
10.2. Incident, Nonconformity and corrective action 28
10.3. Continual improvement 28
 Appendix (A): 29
11. List of QHS management system procedures 29
12. List of HS management system Work Instruction 30
 Appendix: (B): 31
Appointment of management representative 31
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Change Control Table

Rev.
No. Date Changed Pages Summary
No.
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SECTION (2)
1. Introduction
2. Scope
3. Confidentiality
4. Manual Administration
5. About Company
6. Contacts
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1. INTRODUCTION
This Quality, Health & safety Manual has been developed to define and communicate the company’s
QHS Policy and objectives for the purpose of effective implementation of Management System that
primarily designed to help in achieving total safe of personnel
In preparation of this manual, due regards have been paid to the need of satisfying the requirements of
various interested parties in Egypt and world wise.
Definitions and terminology used within QHS System are based on the International Standard of

ISO 9001:2015, ISO 45001:2018 unless otherwise stated.

2. SCOPE
2.1. This manual and its contents apply to,
which undertakes the activities of
ELECTROMECHANICAL CONSTRUCTION.
2.2. Management System & this manual cover all elements that required in the international standards
of ISO 9001:2015, ISO 45001:2018.
2.3. The Safety related Processes & Procedures that support the implementation of QHS management
system are referenced in detail in this manual.
2.4. SCOPE
Industrial plants mechanical construction activities.

3. CONFIDENTIALITY
This Management System Manual is the intellectual property of MARVEL and may not be copied in
whole or part or transmitted to any third party without the express written permission of the Document
Control Coordination.
The Management Representative must approve the issue of any copy of this Management System
Manual to any external individual or organization.
It must be emphasized that the operating procedures relating to the core product realization processes are
strictly confidential to the company. No copies will be issued externally and the copies available on site
are for internal use only. Where copies of supporting procedures are issued externally, they are for
information purposes only.
The company reserves the right to withhold any information without giving reason.

4. MANUAL ADMINISTRATION
Controlled copies of the QHS Manual are distributed to the manual holders with defined department
reference as per the Safety Manual Distribution List
Change of manual holders’ positions is not a subject for amending the distribution of the manual, unless
other major changes are needed.
Amendments of minor and / or editorial nature can be undertaken and incorporated by the company’s
QHS Manager while those affecting policy, management responsibilities and / or organization issues are
only carried-out by the authority of the management representative.
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Manual amendments / changes are listed in the Manual Amendments List and each amendment is
identified at the right-hand margin by a vertical line mark with the change number.
Amendments of minor and / or editorial nature are introduced by replacement of the applicable page(s)
without changing the manual issue number, while introducing major changes will affect the manual
issue number. In all cases, manual changes and / or issues are recorded in the Manual Amendments List.

5. ABOUT MARVEL
5.1. BACKGROUND

5.2. Activities

6. CONTACTS

Legal name of the firm

Postal Address

Telephone No.
Telex No

E-mail & Website

Telephone No.

Fax No.
Person to Contact
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SECTION (3)
 QHS Policy
 Authorities & Responsibilities

Quality , Occupational Health and Safety ‫سياسة الجوده السالمة‬

Policy
‫والصحة المهنية‬

The manpower of MARVEL. . ‫إن العاملين بشركة مارفيل‬

‫يلتـزم باآلتــى‬
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Are fully committed ‫الحفاظ على معايير لجوده داخل الشركة‬ -1
1. Fulfill all quality parameters inside and outside ‫وخارجهـا وجميع المشاريع الخارجية و االلتزام‬
the company and all external projects and verify ‫مع اقل و ادنى معدالت‬ ‫بمتطلبات المعالء‬
customer requirements with minimal non
conformed results .‫لعدم المطابقة‬
2. Adopt the procedures of safety and occupational
health for employees, subcontractors and ‫اتبـاع إجــراءات الجوده والسالمـــة والصحـة‬ -2
customers besides continual awareness of ‫المهنيـة للعاملين ومقاولى الباطن والعمالء و‬
quality, health and safety.
.‫الزائرين مع نشر الوعى البيئى واالمان‬
3. Comply with relevant occupational Health and
safety legislation, regulations.
4. Set the Quality, occupational health and safety ‫القانونية‬ ‫المتطلبات‬ ‫بكافة‬ ‫االلتزام‬ -3
objectives and targets at each relevant function . ‫والتشريعات الخاصة السالمة والصحة المهنية‬
and levels within the company with annual
review of objectives and policy
‫وضع األهداف والمستهدفات والبرامج لكافة‬ -4
5. Continual improvement of QHS,, reduce of ‫األنشطة المتعلقة بالجوده والسالمة والصحة‬
accidents inside the Company.
. ‫المهنية ومراجعتها و مراحعة السياسة سنويا‬
6. Manage Quality, Health & safety activities
equally as any other critical business activity.
‫والسالمـة‬ ‫للجوده‬ ‫المستمـر‬ ‫التحسيـن‬ -5
7. Establish a culture in which all employees share ‫والصحـة المهنيـة و تقليل الحوادث داخل‬
this commitment.
. ‫الشركة‬
(These will be achieved through implementing the
requirements of the international standard ISO ‫إدارة نشاط الجوده والسالمة والصحة المهنية‬ -6
9001:2015 & ISO 45001:2018. . ‫كأى نشاط آخر رئيسى داخل الشركة‬

‫خلق المناخ الذى يشارك من خالله جميع‬ -7

. ‫العاملين بالشركة فى هذا االلتزام‬

‫يتم تحقيق ذلك من خالل تطبيق متطلبات‬

Top Management ‫المواصفات الدولية‬
ISO 9001:2015 & ISO 45001:2018

Authorities and Responsibilities

1. Managing Director:
 Follow up the main activities for protection of the Safety system in the company.
 Provide the human and financial resource to develop the activities of safety protection in the Company.
 Approved the safety policy and manual for the company.
 Head of management review meeting which concerns by the safety system
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2. Management representative (M.R)
 Facilitating the implementation of the QHS management system (ISO 9001 , ISO 45001).
 Participating and assisting to overcome any obstacles that would arise during the application of the
system.
 Strengthening any weakness affect in the system.
 Attending any necessary meetings with committee members of certification bodies.
 Submitting reports to the top management on the performance of QHS management system and potential
proactive opportunities for improvement.

3. Quality Head:
 Reviewing the procedures and working instructions.
 Submitting reports to the management representative (MR) on the performance of HS
 Follow up the results of internal audits for (HS)
 Agreed the changes for procedures or work instructions
 Follow up the corrective and preventive actions.
 Conducting the internal audit of HS system periodically.
 Controlling, communicating, archiving, and documenting all source locations as per QHS work
instructions.
 Responsible for ensuring that new product releases are successfully matched client requirements with
respect to legal & QHS Manual

4. HS Department Head:
 Implementing the HS system ISO 45001 procedures and work instruction with different departments.
 Following up the corrective and preventive action.
 Following up and implementing the instruction of emergency and preparedness procedures.
 Participating in corrective / preventive action report of non-conformity cases.
 Introducing report about accidents occurred describes the main reasons and damages resulted from it and
required procedure, / instruction to avoid such a bind at accidents in future.

5. Operation , planning Manager

 The operation manager and his deputy are responsible for the services activities and follow-up the items
according to the client specifications.
 Following up the implementation of procedures and work instructions for HS management system.
 Participating to prepare corrective and preventive action report which taken for non-confirming cases.
 Following up to excuse the corrective and preventive action.
 Prepare report of the HS impact from the department.

6. H.R. Training Head:

 Provide manpower required for each project
 Collect the training needs to increase the competence for the employees which work in the QHS
management system.
 Records and maintain the training certificates.
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 Prepare the awareness programs for Quality / Safety.
7. Purchasing Manager:
 He is responsible for all materials purchased in accordance with the material requisition which have
effect of the Quality impact.
 Execute any QHS regulations with subcontractors / vendors / suppliers.
 Select the subcontractors and suppliers by taking into consideration their QHS performance.

8. Site Manager:
 He is responsible for assuring that construction operations are performed under controlled condition and,
when required, in accordance with QHS procedures and work instruction.
 Supervising the of subcontractors who execute the QHS work instruction.

9. Stores head:
 Follow up the execution of the storage instruction in good condition to products and materials, which has
effect on the QHS system.

SECTION (4)
QHS Management System Requirements
(ISO 9001:2015 & ISO 45001:2018)
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4. CONTEXT OF ORGANIZATION
4.1. Understanding the organization and its context.
MARVEL has determined external and internal issues that are relevant to its purpose and that affect its
ability to achieve the intended outcomes of its QHS management system. Such issues shall include any
conditions being affected by or capable of affecting the organization.
The system is monitored and reviewed the information about these external and internal issues to
ensure that our Management System is
aligned with our strategy, whilst taking
account of relevant internal and external
factors; we initially collate and analyze
pertinent information in order to
determine the potential impact on our
context and subsequent business
strategy.
Such issues include factors that are
affected by our organization or capable of
affecting our organization. Broadly, these
issues are defined as:
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 Internal issues – conditions related to our organizational activities, products, services, strategic
direction, culture, people, knowledge, processes, and systems.
 External issues – conditions related to cultural, social, political, legal, regulatory, financial,
technological, economic, competition at local, national or international levels.
External Issues
SN Issue of interest Requirement
- Identify the legislation and laws relating to the QHS System
1 Legal - Commitment to the application of legislation and laws relating to the
protection of Quality and Occupational Health and Safety.
- Identify the suitable technology
2 Technological - Enhancement for skills and values for employees.
- Provide the suitable cost.
- Identify requirement for full and open competition
3 Competitive - Study tenders very well
- Increase contracts awarded.
- Identify market needs through personal interviews and attend
exhibitions.
4 Market - Owning information and focusing on customer requirements.
- Achieving quality.
- Flexibility and speed to keep pace with changes in the market.
- Provide the necessary references in the company's field of activity.
5 Society & Culture - Our Products don't percent any controversies that would result in
negative reaction from society or the public
- Recognition of international conventions relating to the protection of
6 Political
Quality and Occupational Health and Safety.
- Increase the productivity of economically exploited natural systems
such as agriculture and fishing.
- High costs of using the natural Quality.
7 Economic - High costs of spending in the field of reduction and treatment of
pollution damage and the incident.
- Identify direct and indirect costs resulting from loss of raw materials
and energy resources.

Internal Issues
SN Issue of interest Requirement
- Strengthen relation MARVEL with customers and with departments.
1 Relationship
- Strong support from top management.
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- Provide the necessary references in the company's field of activity
- Knowledge of organizational structure, roles and accountability.
Culture - Knowledge of policy, goals and strategies that are in place to achieve
2
knowledge them
- Knowledge of Sanctions Regulation in accordance with the Egyptian
Labor Law no. 12 for year 2003

- Availability of reliable qualified and competent workforce.

3 Performance
- Decrease the employee turnover.

4.2. Relevant interested parties.

MARVEL has a unique set of interested parties whose needs and expectations change and develop
over time, and furthermore; that only a limited set of their respective needs and expectations are
applicable to our operations or to our QHS System.
To ensure that our products and processes continue to meet all relevant requirements, we identify and
assess the potential impact of any relevant needs and expectations that may be elicited from the
interested parties.

Interested Need and expectation How to ensure

party complying

clients Comply with QHS requirements Customer satisfaction

High quality products and services survey
- Safeguarding of product s Internal audit
- Delivery of product without any dangerous Customer complaints
Response to complaint related to Risk assessment -
- Proper Communication channel - Defined in documented
information of
Marketing & Sales
process
- Review in Management
review meetings
Providers increase of business Internal audit
clear criteria for selection
clear instructions - Defined in Documented
in time payment information of External
provider’s control.
- Specification communication
- Review in Management
- Payment as agreed
review meetings
- On time Supply of Input Tools (if any)
- Technology support.
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Interested Need and expectation How to ensure
party complying

Employees Clear Carrier path Employees survey

Good salary
Transportation ‘
Medical insurance
Safe working Quality
Good communication and grievance system
Training
- Professional development, management Support, good
working relation MARVEL and Quality.
Managers High performance Internal audit
Applying all applicable requirements Management reviews

Owners Follow company policy

Increase the revenue and profitability
Protect the company image and reputation
- Identify and manage risk
- Sustainable Business/ Business continuity
and opportunities.
- Maximize shareholder value
Compliance with legal, contractual, and Customer -
.requirements
Neighbors Cooperation No complaints
Protection of Quality
Certification Transparency and full cooperation Audit report
bodies Compliance with audit standards
- Defined in documented
Statutory & information of
- Complying with the statutory and regulatory requirements as
Regulatory Leadership
defined from time to time.
Body - Review in Management
review meetings
Society Decrease emissions Quality measures
Decrease the use of nonrenewable resources Quality register
More contribution in social issues and charity.

4.3. Determining the scope of the QHS Management System.

MARVEL shall determine the boundaries and applicability of the QHS System to establish its scope.
Company shall consider:
 the external and internal issues;
 the compliance obligations;
 Organizational units, functions and physical boundaries;
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 Activities, products and services;
 Authority and ability to exercise control and influence.
Once the scope is defined, all activities, products and services of MARVEL within that scope need to be
included in the QHS.
The scope shall be maintained as documented information and be available to interested parties.

4.4. Quality, Occupational Health and Safety Management System

Company shall establish, implement, maintain and continually improve a QHS in order to achieve the
intended outcomes, including the processes needed and their interactions, in accordance with the
requirements of this International Standard.

5. LEADERSHIP
5.1. Leadership and commitment
MARVEL Leadership is responsible for implementing our QHS System, including the development and
deployment of our QHS policy, subsequent objectives and targets.
Top management provides accountability and governance to all activities related to the lifecycle
processes including defining the strategic direction, responsibility, authority, and communication to
assure the safe and effective performance.
This leadership is demonstrated by:
 Defining, establishing, implementing and maintaining our Sustainability Policy.
 Approving the use of a Quality , Health and safety Management System at MARVEL facilities.
 Providing sufficient human resources, specialized skills, technology and financial resources to
establish, implement, maintain and improve the QHS.
 Communicating the importance of QHS Management System to employees, contractors and
interested parties.
 Ensuring that goals, objectives and targets are established for continually improving relations
with interested parties and the sustainability of our operations.
 Considering sustainability in long-term planning.
 Periodically reviewing the performance of our QHS Management System.

5.2. QHS policy

Top management has established, implemented and maintained QHS policy relevant to its goals,
within the defined scope of its QHS Management System:
The QHS policy shall provide a framework for setting and reviewing objectives and targets, and its
contractors.

5.3. Organizational roles, responsibilities and authorities

Top management of MARVEL Shall commit to provide resources (including human resources and
specialized skills, organizational infrastructure, technological and financial resources) essential to the
implementation and control of the QHS System. The roles, responsibilities and authorities of key
personnel shall be defined, documented in the manual, and communicated in order to facilitate
effective QHS Management System.
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6. PLANNING
6.1. Actions to address risks and opportunities
6.1.1. General
In order for our organization to have a successful QHS Management System, we consider and
manage the Risks and Opportunities relating to our stakeholders, business planning, external and
internal issues and its processes, our operations and supply chain aspects. This process uses the
information collected during our context evaluation, stakeholder and interested party analysis and
from the evaluation of our aspects. Top management then consider the risks and opportunities
that we manage to ensure that our QHS Management System meets its intended outcomes, reduces
undesired effects, manages external conditions and achieves continual improvement.
Sources of Risk & Opportunity

Significant Hazards

Scope activity Aspects

Risks &
 Intended outcomes
Opportunities
Legal and other requirements  Prevent undesired effects
to be Mitigations  Promote Opportunities
addressed  Continual Improvement
Compliance Obligations

Other issues & Requirements

Once the significant or material risks and opportunities are identified our organization plans
actions to mitigate perceived risk or take advantage of opportunities. Action is taken in variety of
ways using our QHSM system processes via setting objectives, or emergency preparedness,
supplies evaluation or other business processes.
The aim of risk and opportunity management is to ensure that organizational capability and
resources are employed in an efficient and effective manner to take advantage of opportunities
and to mitigate risks.
Top management are responsible for incoming risk-based thinking into our organization’s culture.
This includes the establishment of risk management policies and targets to ensure effective
implementation of risk and opportunity management principle throughout the lifecycle of our
products, activities or services by:
 Providing sufficient resource to carry out risk and opportunity management activities.
 Assigning responsibilities and authorities for risk and opportunity management activities.
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 Receiving information and results from audits and risk and opportunity management
activities.

6.1.2. Risk management Aspects

 The risk aspects of company’s activities, products, or services, that it can be expected to have
an influence on QMS are identified and considered in setting the objectives.
 The identification of risk aspects is periodically updated.
6.1.2.1. Hazard identification
MARVEL recognizes that occupational ill-health risks can exist at all levels within our
business. In order to proactively identify hazards before they lead to accidents, incidents or
other safety-related occurrences, MARVEL has adopted two methodologies for identifying
hazards, one reactive and one proactive.
a. The reactive methodology involves analysis of past outcomes or events. Hazards are identified
through an investigation of safety occurrences. Incidents and accidents are an indication of
system deficiencies and therefore used to determine which hazard(s) contributed to the event.
Hazards are also identified through safety data analysis to identify adverse trends and make
predictions about emerging hazards, etc. This information is retained in the Hazard
Identification Register.
b. The proactive methodology involves collecting safety data of lower consequence events or
process performance and analyzing the safety information or frequency of occurrence.
Procedure “Hazard Identification and Assessment of Risks” shows the system of
identification and evaluation of Hazards and risks.
6.1.3. legal requirements and other requirements and Compliance obligations
 The company has identified the compliance obligations related to its hazards, OH&S risks and
OH&S management system which the company subscribes, that are applicable to the HS
System of its activities, products or services.
 Procedure “legal and other requirements” establishes the identification of legal and other
requirements.
 Take these legal requirements and other requirements into account when establishing,
implementing, maintaining and continually improving its HS Management System.
6.1.4. Planning action
The organization shall plan:
a) Take actions to address its:
 Significant Hazards .
 legal requirements and other requirements (Compliance obligations).
 Risks and opportunities identified.
b) Integrate and implement the actions into its management system processes (see 6.2, Clause 7,
Clause 8 and 9.1), or other business processes;
c) Evaluate the effectiveness of these actions .
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When planning these actions, the company shall consider its technological options and its financial,
operational and business requirements.

6.2. QHS objectives and planning to achieve them

6.2.1. QHS Objectives
A documented objectives and targets at each relevant function and level within the company are
established and maintained considering the legal and other requirement, and its significant
hazards .
Procedure QHS Objectives and targets are followed to identify the objectives and targets.
The company prepares a program for achieving its objectives and targets include:
 Designation of responsibility for achieving objectives and targets at each relevant function
and level.
 The means and timeframe by which they are to be achieved.

6.2.2. Planning actions to achieve QHS objectives

Development of Objectives, Targets and Action Plans the QHS Team develops objectives, targets
and programs for improving Quality ,Health, Safety, performance based on strategic direction, QHS
goals, significant Hazards and Quality risks, views of interested parties and other factors they
consider to be relevant. Documented) planning and follow up QHS programs are followed and
shows the system of amendment of QHS management programs related to new developments and
new or modified activities, products or services.

7. SUPPORT
7.1. Resources
All rules, responsibilities and authorities are well defined, documented in this manual and
communicated in order to facilitate effective QHS Management System.
Management has provided resources essential to the implementation and control of the QHS
Management System including human resources and specialized skills, technology and financial
resources.

7.2. Competence
Determine the necessary competence of person(s) doing work under its control that affects its QHS
performance and its ability to fulfill its Legal requirements and compliance obligations.
The training needs are identified for all personnel whose work may create a significant impact upon
the QHS System.
Personnel performing the tasks which can cause significant hazards and Quality impact are competent
on the basis of education, training and/or experience.
Records of the Qualifications, experience, training and awareness of all persons are maintained.
Procedure no. (QHS-P-7.2) “Competence and Training” are followed to implement the system of
training, awareness and competence in the company.
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7.3. Awareness
Ensure that persons doing work under the Company’s control are aware of the QHS policy and the
significant Hazards and Quality aspects and related actual or potential hazards and Quality impacts
associated with their work
Their contribution to the effectiveness of the QHS Management System, including the benefits of
enhanced QHS performance
Procedure “awareness” are followed to implement the system of training, awareness and competence
in the company.

7.4. Communication
A documented procedure “communication” are established and maintained for:
The system of internal communication between the various levels and functions of the company.
The system of receiving, documenting and responding to relevant communication from external
interested parties and recording the decision taken.

7.5. Documented information

7.5.1. General
The core elements of the QHS management system are identified and documented as follow:
 QHS Manual.
 QHS status record.
 Procedures required
 Work instructions.
 QHS records
 QHS Management Programs
 Emergency plans
 External documents.
7.5.2. Creating and updating
When creating and updating documented information, MARVEL shall ensure appropriate:
 Identification and description (e.g. a title, date, author, or reference number).
 Format (e.g. language, software version, graphics) and media (e.g. paper, electronic).
 Review and approval for suitability and adequacy.
7.5.3. Control of documented information
All QHS Management Documents under the control in accordance with procedure
 Document approval and issue:
Documents are sent to the various functions of the company by controlled methods
described in procedure
These documents are reviewed and approved for adequacy by authorized personnel before
issuance.
Pertinent issues of appropriate documents are available at all locations.
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On receipt of new issues “amendments or revisions, the superseded copies are withdrawn
and with the up dated copy.
 Document changes / modifications:
Changes to documents are reviewed and approved by the same functions that performed
the original review unless specially designated otherwise.
The nature of the change is identified.
A master list of documents detailing their current revisions is established and maintained.
Control of external documents is performed in accordance with the documented procedure
 Control of records
Procedure is established and maintained by the company for:
 Identification of QHS records in the company and their retention times.
 Maintaining of QHS records in such a way that they are readily retrievable and
protected against damage, deterioration or loss
 These records include training records and the results of audits and reviews.
 QHS records are legible, identifiable and traceable to activity, product or service
involved.
 Disposition of QHS records

8. OPERATION
8.1. Operational planning and control
8.1.1. General
All hazards, risk assessment and Quality aspects of the company’s activities, products or services
are identified according to procedure in line with its policy and QHS objectives and targets
The procedure shows the system of identify operations and activities which have hazards and
Quality impact and the methods and work instruction which must be followed to control its effects.
Relevant procedures and requirements of the QHS Management System are communicating to
suppliers and contractors by the company.

8.1.2. Eliminating hazards and reducing OH&S risks

MARVEL will establish, implement and maintain a process(es) for the elimination of hazards and
reduction of OH&S risks using the following hierarchy of controls:
a) Hazard Elimination: Avoiding risks and adapting work to workers, (integrating health safety
and ergonomics when planning new workplaces, and creating physical separation of traffic
between walkers and vehicles)
b) Substitution: Replacing the dangerous with the less or non-dangerous such as (replacing
solvent based paint with water-based paint)
c) Engineering Controls: Implementing collective protective measures (isolation, machine
guarding, ventilation, noise reduction, etc.)
d) Administrative Controls: Giving appropriate instructions to workers (lock-out processes,
induction, forklift driving licenses, etc.)
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e) Personal Protective Equipment (PPE): Providing PPE and instructions for PPE use/
maintenance (safety shoes, safety glasses, hearing protection, chemical and liquid resistant
gloves, electrical protection gloves, etc.)

8.1.3. Management of Change.

The MARVEL will establish a process(es) for the implementation and control of planned
temporary and permanent changes that impact OH&S performance, including:
a) new products, services and processes, or changes to existing products, services and
processes, including:
 workplace locations
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 work organization
 working conditions
 equipment
 work force
b) changes to legal requirements and other requirements;
c) changes in knowledge or information about hazards and OH&S risks;
d) developments in knowledge and technology.

8.1.4. Procurement
MARVEL will establish controls to ensure that the procurement of goods (for example products,
hazardous materials or substances, raw materials or equipment) and services conform to its QHS
Management System requirements.
Prior to procuring goods and services, the organization should identify procurement controls
that:
 Identify and evaluate potential OH&S risks associated with products, materials,
equipment and services
 Require products, materials, equipment and services to conform to OH&S objectives
 Define needs for information, participation and communications
Prior to use in workplace:
 Verify that any procured equipment, installations and materials are adequate before being
commissioned to ensure they function as designated
 Ensure goods are delivered to specifications and are tested to ensure they work as
intended and specified
 Communicate and make available usage requirements, precautions or other protective
measures
QHS will maintain documented information relating to the procurement of products and services
including contractor arrangements as per the following:
 Risk assessment and method statements between the organization and contractor
 Material safety data sheets
 Email exchanges relating to safety aspects
 Certificates of conformity – Harnesses, guarding, emergency stops, PPE
 Contractor permits and licenses
 Completed external provider questionnaires
 Worker training records
8.2. Emergency preparedness and response
Procedures are established and maintained to identify potential for and respond to accidents and
emergency, and for preventing and mitigating the Quality impacts that may be associated with them.
These procedures show the system of review and revise, where necessary, the company’s emergency
preparedness and response procedures particular after the occurrence of accidents or emergency
situations and also periodically test these procedures where practicable.
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9. PERFORMANCE EVALUATIONS
9.1. Monitoring, Measurement, Analysis and Evaluation.
9.1.1. General
Procedure “Monitoring, measurement, analysis and evaluation” is established and maintained by
the company to monitor and measure, on a regular basis, the Quality aspects of its operations and
activities that can have a significant impact on the Quality including the recording of information
to track performance, relevant operational controls and conformance with the company’s Quality
objectives and targets.
9.1.2. Evaluation of compliance
Procedure No. (QHS-P-9.1.2) is established and maintained by the company for periodically
evaluating compliance with relevant Quality legislation and regulations.

9.2. Internal audit

The QHS management system is audited on a planned basis such that each function is audited at least
once per year according to procedure .
The frequencies of the audits are scheduled based on the status and importance of the activity.
Trained, competent and independent personnel carry out audits and follow up actions. Corrective
action is defined, put into action and followed up in accordance with the internal audit and corrective
and preventive action procedure.
The results of audits are documented and brought to the attention of the personnel responsible for the
area audited. Management personnel responsible to take timely corrective action for deficiencies
found by the audit.
Results of audits are reported to the top management to be discussed in the management review
meetings.

9.3. Management review

A comprehensive formal review of the QHS system is undertaken by the managing director at least
once per year in accordance with the documented procedure
The review takes the form of a minted meeting and is attending by the appropriate management
personnel.
The meeting reviews data on the performance of the QHS Management System to ensure its continuing,
suitability, and effectiveness in meeting the requirements of international standard (ISO 9001:2015) /
(ISO 45001:2018) and to ensure that it is consistent with the defined QHS policy and objectives
requirements.
The meeting addresses the possible need for changes to policy, objectives and other elements of QHS
Management System, in the light of QHS Management System audit results to continual improvement.

10. IMPROVEMENT
10.1. General
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The MARVEL will determine opportunities for improvement and implement necessary actions to
achieve the intended outcomes of its QHS System.

10.2. Incident, Nonconformity and Corrective Action

Procedure is established and maintained by the company to show the system for defining
responsibility and authority for:
 handling and investigating non-conformance and corrective action.
 Incident investigation and corrective action
 Accident investigation and corrective action
 Compliance obligations including output from the introduction of new regulation
Taking action to mitigate any impacts caused and for initiating and completing corrective.
Any changes in the documented procedures resulting from corrective is implemented and recorded.
Non-conformities index and corrective action follow up status are submitted in the nearest
management review of QHS Management System.

10.3. Continual improvement

The MARVEL will continually improve the suitability, adequacy and effectiveness of the Quality
management system to enhance Quality performance.
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Appendix (A)
11. List of company's working Procedures
No Procedure Code
1. Context of organization Procedure P/01
2. QHS Manual
3. Leadership Procedure P/02
4. Action to Address risk and opportunity Procedure P/03
5.
6. Hazard Identification and Assessment of Risks
7. Objectives Procedure P/04
8. Management of changes Procedure P/05
9. Human resources and training Procedure P/06
10. Communication Procedure P/07
11. Documented information Procedure P/08
12. Procurement Procedure P/09
13. Stores Procedure P/10
14. Sales Procedure P/11
15. Project management Procedure P/12
16. Infrastructure and work environment Procedure P/14
17. Monitoring and measurement Procedure P/15
18. Internal audit P/16
19. Management review Procedure P/17
20. Control of non-conformities and corrective , preventive actions Procedure P/20
21. Incident management Procedure P/21
22. Operational planning Procedure P/22
23. Emergency preparedness and response Procedure P/23
24. legal and other requirement Procedure P/24
25. Process quality control p/25
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‫‪12. List of Company’s QHS Work Instruction‬‬

‫قائمة بتعليمات العمل‬
‫‪Iss./Rev.‬‬ ‫رقم الكود‬ ‫اسم تعليمات العمل‬ ‫م‬
‫تعليمات التخلص من المخلفات المكتبية‬ ‫‪1‬‬
‫تعليمات التخلص من مخلفات الكافيتيريات‬ ‫‪2‬‬
‫‪Pollution Prevention Program‬‬ ‫‪3‬‬
‫تعليمات السالمة للسادة الزائرين‬ ‫‪4‬‬
‫تعليمات الوقاية من المخاطر الكهربائية‬ ‫‪5‬‬
‫تعليمات السالمة للوقاية من مخاطر السقوط من‬
‫‪6‬‬
‫أعلى‬
‫تعليمات التخلص من لمبات ومصابيح الفلورسنت‬ ‫‪7‬‬
‫تعليمات وسياسة مجابهة المخدرات‬ ‫‪9‬‬
‫واجبات ومسئوليات األفراد أثناء مكافحة الحريق‬ ‫‪12‬‬
‫التصرف بعد انتهاء حالة الطوارئ‬ ‫‪13‬‬
‫التعليمات الوقاية من جميع الفيروسات واالمراض‬
‫‪14‬‬
‫داخل الشركة‬
‫اإلسعافات األولية‬ ‫‪15‬‬
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Appendix (B): Appointment of Management Representative

Cairo : : ‫القاهرة فى‬
Subject : ISO 9001:2015 & ISO 45001:2018Certificate ISO 9001:2015 & ISO ‫ شهادة‬: ‫الموضوع‬
:45001:2018
Whereas the company have obtained ISO 45001
certificates in respect of Safety Management System
(SMS) and for the purpose of the continues ‫حيث ان الشركة حاصلة على شهادة االيزو‬
implementation and application of the same, the top ‫ بنظم السالمة والصحة المهنية وبهدف‬45001
management has decided to appoint : ‫الحفاظ على استمرارية التطبيق األمثل لهذا‬
1. Mr. Management Representative : ‫النظام فقد تقرر تعيين كل من‬
for Safety Management System – ISO 45001
Responsibilities assigned to him will include all sites ‫ممثل االدارة لنظام‬ ‫السيد‬ .1
along with his current duties ; the following : )ISO 45001( ‫السالمة والصحة المهنية‬
 Follow-up and facilitating the implementation of ‫وسوف تتضمن المهام الموكلة اليه لكافة‬
the OH&S system.
 Participating and assisting to overcome any :‫المواقع بجانب مهامه الحالية ما يلى‬
obstacles that would arise during implementation ‫متابعة و تسهيل تطبيق نظام السالمة والصحة‬ 
of the system. . ‫المهنية‬
 Strengthening any weakness points may affect the
‫المشاركة وتقديم المساعدة لحل العقبات التى‬ 
system.
. ‫قد تظهر من خالل التنفيذ العملى للنظام‬
 Submitting reports to the Top Management on the
performance of Quality and OH&S management ‫تقوية نقاط الضعف التى من شأنها ان تؤثر على‬ 
system and potential proactive opportunities for . ‫النظام‬
improvement. ‫تقديم التقارير الى االدارة العليا عن مستوى أداء‬ 
 Attending any necessary meetings with the ‫نظام البيئة والسالمة والصحة المهنية وطرق‬
members of the certification giving committee. . ‫التحسين‬
‫حضور االجتماعات الرئيسية مع اعضاء لجنة‬ 
2. Eng will be responsible for :
. ‫الهيئة المانحة للشهادة‬
 Establishment of systems procedure and safety ‫تطبيق المهام‬ ‫يتولى‬ .2
work instruction with different departments at all
sites. : ‫التالية‬
 Conducting internal Audit periodically to verify ‫انشاء نظام واجراءات وتعليمات النظام مع‬ 
the good implementation of management system. .‫مختلف االدارات والمواقع‬
 Submitting reports to the Top Management on the ‫القيام بالمراجعة الداخلية بصفة دورية للتاكد من‬ 
performance of Quality and OH &S management .‫تطبيق النظام‬
system and potential proactive opportunities for ‫تقديم التقارير الى االدارة العليا عن مستوى أداء‬ 
improvement.
‫نظام البيئة والسالمة والصحة المهنية وطرق‬
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 Following-up corrective and Preventive Actions. .‫التحسين‬
 Ensuring that OH&S work instruction is .‫متابعة االجراءات التصحيحية والوقائية‬ 
implemented by all subcontractors. ‫التأكد من التزام مقاولى الباطن بتعليمات‬ 
.‫السالمة والصحة المهنية‬

Managing Director