BS-COMMUNICATION
BS-COMMUNICATION
BS
‘A’ LEVEL BUSINESS
STUDIES
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ONLINE DISCUSSIONS
BS ONLINE SCHOOL-BUSINESS COMMUNICATION
PREFACE
The following are the “unedited” samples of
contributions made by various students from
different schools across the country from our
ONLINE BUSINESS STUDIES CLASS. We
equally would like to appreciate all the
participants for taking their time in researching
the questions which are posted on our group.
The responses, in their varieties, should make
the reader to have an open mind before getting
into the examination.
Group Director:
MR. MURANDA-
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BS ONLINE SCHOOL-BUSINESS COMMUNICATION
ACKNOWLEGEMENTS
This text could never have been completed without the direct and indirect help and support
of a wide range of stakeholders. First and foremost we must acknowledge the role of our BS
ONLINE students in helping to develop our discussions which has been a critical element in
encouraging us to write this text.
In compiling this module we would like to acknowledge the comments provided by various
learners during our Online WhatsApp Sessions. Equally important, we would like to give a
vote of thanks to the efforts of various BUSINESS STUDIES school teachers who played the
role of conducting physical teaching sessions to the students who participated on our
WhatsApp Group.
In addition, thanks to the many colleagues who have discussed teaching and other matters
relating to the study of business studies, as well as to those who have given us valuable
feedback on the text, including outside referees. While there are too many persons to thank
individually: special thanks go to the following presenters:
1. Chivengwa Deliwe(Masvingo)
8. Mudede Gerald(Mutare)
9. Nyoni Annwell
CONTENTS
[25]"
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6. EXPLAIN THE VARIOUS FACTORS WHICH MUST BE CONSIDERED BY
A FIRM BEFORE CHOOSING A MEDIUM OF COMMUNICATION.[25]
BS ONLINE SCHOOL-BUSINESS COMMUNICATION
SEMINAR #1
EXPLAIN HOW MANAGERS manager a clear explanation that there
CAN ASSESS THE is effective communication with the
EFFECTIVENESS OF consumers because they will only be
COMMUNICATION IN THE relying on the product they sell or
ORGANISATION.[13] produce.
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BS ONLINE SCHOOL-BUSINESS COMMUNICATION
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BS ONLINE SCHOOL-BUSINESS COMMUNICATION
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BS ONLINE SCHOOL-BUSINESS COMMUNICATION
controversies and minor groups led to should be solved mostly if the is two
downfall of organization. way communication . Conflicts are to
be solved through face to face
Additionally , quality decisions can be
conversation , meetings and
made when there is effective
discussion for instance at school
communication. Two way
misunderstandings might be solved
communication when there is room
through Guidance and Counseling.
for feedback facilitates good decisions
However , upward communication
since there is consultation of
might stimulates disputes as members
subordinates thereby giving their
of organization get the opportunity to
views and concerns. However two
share their emotions and feelings.
way communication might led to the
meltdown of organization since there Furthermore , two way
is time consumption resulting in communication is used as a
decrease of production. motivational tool due to that workers
feel a sense of belonging since they
Another essential fact , effective
participate in decision making and
communication enables business to
other important activities therefore
adapt quickly to changes in the
motivates workers .
markets .Viral communication helps
fast transmission of information for In conclusion ,it is argued that
instance in this Covid 19 era communication is a glue that binds
organization are receiving ways of organization as discussed above...
curbing this pandemic live daily via
Cellphones and televisions. However , RESPONSE 3
informal communication promotes
Communication is the exchange of
sabotages and strikes in organization ,
information between people and or
according to motivation theory X and
groups. It is said to be the glue that
Y other workers are lazy they always
binds an organization as it :
need supervision.
Firstly, communication acts as a
Moreso, communication helps to
motivational tool. If the managers
solve conflicts in the organization .
communicate with the employees,
Once the problem is identified it
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BS ONLINE SCHOOL-BUSINESS COMMUNICATION
Moreover,availability of different
languages.In a large organisation it is
unsual to employ one type of
IF YOU NEED MORE
languages ,hence differences will be INFORMATION
there.For example if there are
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different types of languages for
example Tonga,Ndebele and Shona
BUSINESS STUDIES
speakers it will be difficult for them to DISCUSSION GROUPS VIA
communicate effectively with each
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other in an organisation