Caterer Bid
Caterer Bid
GA/6/2024
Government of India
Ministry of Skill Development and Entrepreneurship
******
#118, Kaushal Bhawan
New Moti Bagh, New Delhi – 110023
Dated:26.11.2024
Please read the Terms & Conditions carefully before filling up the document.
Incomplete Tender Documents will be rejected.
i. Technical Bid (as per format at Annexure-I). Demand Draft for Rs. 50,000/-
(Rupees Fifty Thousand only), drawn in favour of DDO, Ministry of Skill
Development and Entrepreneurship payable at New Delhi, towards Earnest
Money Deposit (EMD)/ Bid Security shall be submitted in physical at Room
no. 118, Kaushal Bhawan, New Moti Bagh, New Delhi - 110023 before the
end date of Bid submission. Tender Document received without EMD/ Bid
Security will be summarily rejected.
ii. Financial Bid in BoQ.xls format as per requirement on CPP Portal. No
physical Financial Bid is required to be submitted. In fact, no physical
document except 'Bid Security' may be needed to submit by bidder.
7. MSDE reserves the right to reject any or all tenders without assigning any
reason.
8. MSDE reserves the right to change any condition of the tender before
opening of the Technical Bids.
9. The successful bidder will have to enter into an agreement with the MSDE
before commencement of work as per Annexure-IV.
10. Canvassing in any form will make the tender liable to rejection.
11. Conditional tender will not be accepted and will be rejected outright.
12. Disqualification of bids: - The bid is liable to be disqualified if (i) Not
submitted in accordance with the prescribed forms. (ii) During the validity
period, or its extended period, if any, the Bidder increases his quoted prices.
(iii) Bid not accompanied by all requisite forms and supporting documents.
(iv) Information submitted in Technical bid is found to be misrepresented,
incorrect or false accidentally, unwittingly or otherwise, at any time during the
processing of the contract (no matter at what stage) or during the tenure of
the contract including the extension period, if any. (v) Awardees of the
contract qualify the letter of acceptance of the contact with his conditions. (vi)
Bidders may specially note that while processing the tender documents, if it
comes to our knowledge expressly or implied that some Bidders may have
colluded in any manner whatsoever or otherwise joined to form a cartel
resulting in delay / holding up the processing of tender, then the Bidders so
involved are liable to be disqualified for this contract as well as for a further
period of two years. (vii) No bidder will be allowed to withdraw the bid after
the bid submission deadline. (viii) In case of successful bidder declines the
offer of contract for whatsoever reason(s) the EMD submitted by the
successful bidder would stand forfeited.
13. Period of Bid validity: - Validity of Tender Bids will be for six months.
14. Opening of only the Technical Bids shall be done first. After Technical
evaluation, the Commercial bids of only those technically qualified will be
taken up for further price evaluation.
15. Duration of the Contract: - The offers are invited only for the purpose of
empanelment, which would be valid for a period of two years. Extendable by
another period of one year.
16. Correction of Errors: - Bidders are advised to exercise greatest care in
entering the rates in their commercial bids. No excuse that mistakes have
been made or request for rates to be corrected will be entertained, after the
date and time of submission of bids.
B. SCOPE OF WORK
1. Serving of High Tea, working Lunch, Lunch, Dinner, Tea / Coffee / Snacks
etc. to the MSDE and other organisations organizing events / functions at
Kaushal Bhawan, MSDE. The caterer agency should have high quality buffet
related items, chairs, tables with table cloth, gloves, apron, tandoor,
refrigerator, filled-in cooking gas commercial cylinders, oven, crockery and
cutlery, tissue papers and allied items to serve during the events. Brands of
consumables should be standard.
2. MSDE will provide space, electricity and water free of cost for catering
services to the empanelled vendors.
3. Tea, High Tea, Lunch/ Dinner shall be served in buffet system generally.
However, in special cases, the services will be required to be served in
Conference/Meeting Rooms.
4. Caterer or tenderer shall arrange: - (a) Good quality paper napkins. (b) Good
quality Tooth picks(wooden). (c) Disposable glasses for serving tea in all
blocks. (d) Salt, pepper, sugar, pickle, etc. separately. (e) Adequate stock of
high-quality raw materials for cooking as per standards to be fixed by MSDE.
(f) Cleaning materials like brushes, dusters & surf etc. (g) Storage racks for
soft drinks.
5. The catering services will be on call basis as and when required and payment
will be made accordingly. Catering services should be available from 6 AM to
11 PM on all days of the year.
6. The tenderer / caterer will engage sufficient manpower to ensure prompt
service. All food items will be served by persons in uniform carrying photo
identity card. The tenderer will bring his own equipment such as crockery,
cutlery, frills (cloth covers) and other paraphernalia etc. for serving the food.
7. The caterer and his staff are expected to provide courteous service to MSDE.
Any deficiency noticed in this regard will be treated as a breach of contract
and the contract will be terminated without any notice.
8. The minimum no. of persons for an event shall be taken as 40.
9. The Caterer shall not use the MSDE premises for any other activity except for
the purpose for which it has been provided for and shall not act in any
manner so as to cause any nuisance or annoyance to the Ministry.
10. The infrastructure available in MSDE will be used by the Caterer on ‘As is
Where is’ basis.
11. The payment of bills by the MSDE will be made to the contracting agency on
reimbursement basis within 15 days after successful completion of the work
as per T&C of the tender document and submission of the proper tax invoice.
No advance payment would be made by the MSDE.
D. OPENING OF BIDS
1. The Financial Bids of technically accepted tenders will be opened for further
consideration. The decision of the MSDE in this regard will be final and no
requests etc. will be entertained from the bidders. The date and time of
opening of financial bid(s) will be intimated only to such bidders who are
found eligible as per technical evaluation criteria.
2. The rates should be quoted separately for Tea, High Tea, Lunch/ Dinner (Veg
& non-Veg) as per Annexure-II against the menu items given at Annexure-III.
Taxes will be extra and will be paid as per actual.
3. Weightage of financial bid:
Tea- 20%
High-Tea – 30%
Lunch/ Dinner – 50%
4. On the financial bids opened, the bidder with the lowest financial quote shall
be considered as L1. All the other technically qualified bidders will have to
match their financials with the lowest rate (L1) for empanelment. It shall be
obligatory on the part of the other technically qualified bidders to match the
L1 Caterer rates in each category viz. Tea, High Tea, Lunch/ Dinner in order
to get empanelled.
5. All the technically qualified agencies agreeing to match the L1 prices shall be
empanelled. The MSDE and its organizations shall award the catering service
to any of the empanelled firms at the “Value” and for the “Scope of Work” as
finalized under this tender.
6. The successful bidder will be required to submit with MSDE, Bank Guarantee
or Demand Draft or Fixed Deposit Receipt (in original) made in favor of DDO,
MSDE, New Delhi for a sum of Rs. 2,00,000/- (Rupees Two Lakh only) as
Deposit on account of Performance Security. Bank Guarantee or Demand
Draft or Fixed Deposit Receipt (in original), to be renewed from time to time,
will be retained by the MSDE for the entire period of the empanelment
contract agreement and on termination of the contract, the MSDE will refund
to the Caterer the sum of Rs. Two Lakh without interest.
7. Performance security to be valid for 60 days beyond initial term of two years
of empanelment. In case of extension of empanelment, the service provider
will provide performance security to be valid for 60 days beyond extendable
duration.
8. EMD of the successful bidder shall be liable to be forfeited if the Caterer does
not fulfill any to the following conditions:
1. The MSDE will provide adequate space to the Caterer for storing raw
material, kitchen equipment for cooking and preservation of perishable items,
sitting and serving, billing etc. free of cost.
2. The MSDE will not provide crockery, utensils, water purifiers, water coolers
and other kitchen equipment(s).
3. Termination Clause:- In case of breach of term and conditions of this tender
or unsatisfactory services, the MSDE reserves its right to terminate the
contract.
4. Caterer shall entirely be responsible for proper catering during the period of
contract. In case of loss, inadequate / improper maintenance / inadequate
service, the caterer shall be held responsible and deduction equal to the loss
assessed will be paid by the caterer on the recommendations of a Catering
Management Committee constituted by MSDE and the recommendation,
shall be binding on the caterer.
5. Risk Purchase Clause: If anytime during the currency of the contract MSDE
find that;
6. Penalty Clause: Further, if the tenderer fails to render service as per the
provisions of the tender/contract, then in that event, the MSDE has a right to
take the following actions:
7. Labour Clause: The caterer/s alone shall be liable to pay the wages and all
other payment as may be due to their employees/men/workers engaged by
the caterer/s. The Caterer/s shall also indemnify the MSDE and its clients for
any claims arising out death/injury or whatsoever, made by such
employees/men/workers engaged by the tenderer/s.
8. Abide by Law of the Land: The Caterer shall abide by and comply with all
Local, National as well as International Laws in connection with the Services
to be provided by the Agency under the subject contract. The MSDE shall not
be responsible for breach of law, if any, by the caterer.
9. Exit Clause: The caterer will have to give three months termination notice in
case the caterer does not wish to continue catering services for the MSDE.
MSDE will have the option to terminate the services of the caterer by giving
one month notice without assigning any reason and without payment of any
compensation thereof.
1. The caterer will ensure that raw material used for cooking are of very good
quality, safe for human consumption and conform to the standard laid down
by the Govt. of India in this regard. In the event of any food
poisoning/contamination, the caterer will be held fully responsible and will
attract other penal actions under the law. The caterer will ensure proper
sanitation/hygienic conditions in the premises.
2. The caterer shall be responsible for compliance of the Labour laws in respect
of the personal employed by them. The caterer shall be the employer for his
workers and the MSDE will not be held responsible fully or partially for any
dispute that may arise between the caterer and his workers either directly or
indirectly.
3. The caterer would be responsible for verifying antecedents of the persons
deployed by him and a certificate to this effect shall be provided by him to the
MSDE in respect of each staff member.
4. The eatables will be served in neat and clean utensils and the cafeteria staff
must be in proper uniform.
5. The caterer may also supply those eatable items which are not under the
contract in case of any demand. The cost of such items may be fixed on MRP
rates.
6. A Catering Management Committee will be nominated by the MSDE to
inspect the functioning of the Catering with a view to ensure hygienic and
satisfactory services.
7. Cleaning of Mobile Kitchen along with area of Kaushal Bhawan utilized by
caterer shall be done by the caterer. The garbage shall be disposed of by the
caterer suitably.
8. The caterer shall be responsible for all damages or losses of MSDE’s
property and will be liable to make good any such loss or damage excepting
those due to reasonable use or wear and tear or such as caused by natural
calamity.
9. It shall be the sole responsibility of the caterer to obtain and keep ready
necessary license/permission from various government bodies and/or
NDMC/concerned local bodies and authorities for running catering services
and produced the same before the concerned authority as when asked for.
An undertaking in this regard has to be given by the Caterer as per
Annexure-V.
10. Liability/responsibility arising from any accident-causing injury/death to the
worker or any staff of the Caterer shall be on the Caterer employing them.
The MSDE shall not be responsible in any means in such cases. The Caterer
will have to furnish indemnity bond in this regard as per Annexure-VI.
11. The caterer shall use or sell/provide good quality ISI/ Agmark/ Food grade/
FSSAI certified products only all the time.
12. The caterer shall ensure that all the employees, during their working hours,
wear neat and tidy uniform and use hygiene gloves and hair mask supplied
by the Caterer. No employee shall be allowed to perform his duty without
proper uniform.
13. The Caterer shall not stock any inflammable or otherwise dangerous
material, goods in any part of the allotted space which are fire prone and/or
likely to cause health hazard to the people or damage to the property of
MSDE.
14. The Caterer should be in a position to cater to the North Indian. South Indian,
Chinese, Oriental & Continental dishes for Lunch/Dinner and High Tea as per
requirement.
15. The Caterer will, prior the commencement of the operation of contract, make
available to MSDE the particular of all the employees who will be deployed at
the MSDE’s premises during the event. Such particular, inter alia, should
include age/date of birth, permanent address; police verification report.
15. The Caterer shall be responsible for timely payment of wages to his/her
workers as per Minimum Wages Act of NCT of Delhi Government, and fulfil
all other statutory obligations, such as, Provident Fund, ESI, GST etc., in
force from time to time. The Caterer will scrupulously follow all the statutory
provisions regarding deployment of manpower.
16. In the event of violation of any contractual or statutory obligation by the
Caterer, he/she shall be responsible and liable for the same. Further, in the
event of any action, claim, damages suit initiated against the MSDE by any
individual, agency or government authority due to or arising from the acts of
the Caterer, the Caterer shall be liable to make good/ compensate such
claims or damages to the MSDE. As a result of the Caterer if the MSDE is
required to pay and damages to any individual, agency or government
authority, the Caterer would be required to reimburse such amount to the
MSDE or the MSDE reserves the right to recover such amount from the
payment(s) due to the Caterer while settling his/her bills or from the amount
of Security Deposit of the Caterer lying with the MSDE.
17. The Caterer shall ensure compliance of all laws relating to cleanliness,
sanitary, hygienic and health conditions and other laws in force from time with
regards to the environment around cooking places, dining hall and
surrounding etc.
18. The Caterer shall not appoint any sub-caterer to carry out his obligations
under the Contract. Subcontracting will lead to immediate termination of the
contract.
19. The MSDE reserve the right to appoint officers/ officials to inspect the quality
of raw material, food and other items prepared and sold in the canteen. Any
defect(s) pointed out by such officers/ officials during their visits shall be
properly attended to by the Caterer immediately.
20. Care must be taken to ensure that, while carrying out the work, no fittings,
fixtures, furnishings, equipment provided by the MSDE are damaged. Any
damages done to the same or any other property will have to be repaired /
replaced by the Caterer, failing which the same will be got done by MSDE at
the caterer’s risk and cost. In this regard, the decision of MSDE shall be final
and binding on the Caterer.
21. All work shall be carried out with due regard to the convenience of MSDE.
The orders of the concerned authority shall be strictly observed.
22. The Caterer shall install his electronic fly kill/ insect repellent equipment.
Emergency lighting/ gas and fuel supply at his own cost.
23. Storing/ supply/ sale and consumption of drugs, alcoholic drinks, cigarettes or
any other items of intoxication are strictly prohibited in the MSDE campus.
Any breach of such restrictions by the Caterer will attract deterrent action
against the Caterer as per statutory norms.
24. The Caterer shall ensure that either he/ she or his/ her representative is
available for proper administration and supervision at the works to the entire
satisfaction of the MSDE.
25. In the event there is any query, objection delay or dispute with regard to any
bill or a part thereof, the caterer shall not be entitled to any interest to be paid
by the MSDE for late payment.
26. All payments and receipts would be rounded off. i.e., paise 50 or above will
be rounded off to the nearest higher rupee and paise less than 50 shall be
ignored.
27. MSDE reserves the right for termination of the contract at any time by giving
one month written notice, if the services are found unsatisfactory and also
has the right to award the contract to any other agency at the cost, risk and
responsibilities of bidder and excess expenditure incurred on account of this
will be recovered by MSDE from Security Deposit or pending bill or by raising
a separate claim. However, the agreement can be terminated by the Caterer
by giving three months’ notice in advance. If the agency fails to give three
months’ notice in writing for termination of the agreement, then performance
guarantee shall be forfeited.
28. If the MSDE is not satisfied with the quality of eatables served, services
provided or behavior of the Caterer or his/ her employees. The Caterer will
be served with 24 hours’ notice to improve or rectify the defect(s), failing
which the MSDE will be at liberty to take appropriate necessary steps as
deemed fit.
29. Dispute, if any, arising out of the Contract, shall be settled as per Meditation
Act 2023 or alternatively by legal recourse under jurisdiction of Delhi courts
only.
Annexure-I
Technical Bid
Date:
Place:
Annexure-III
DRAFT AGREEMENT
6. Performance security of Rs. 2,00,000/- (Rupees Two Lakh only) in the form
of bank guarantee submitted by the bidder at the time of signing of the
agreement shall be refundable without interest after three months of
termination/completion of contract.
7. The Caterer shall be fully responsible for timely monthly payment of wages
and any other dues to their personnel deployed in MSDE.
8. The Catering Services personnel deployed by the Caterer will not claim to
become the employees of MSDE and there will be no Employee and
Employer relationship between the personnel engaged by the Caterer and in
MSDE.
9. There would be no increase in rates payable to the Caterer during the
contract period. The Agency agrees to comply with annexed Terms and
Conditions and amendments thereto from time to time.
10. Decision of the MSDE in regard to interpretation of the Terms and Conditions
and the Agreement shall be final and binding on the Caterer.
11. Dispute, if any, arising out of the Contract, shall be settled as per Meditation
Act 2023 or alternatively by legal recourse under jurisdiction of Delhi courts
only.
12. THIS AGREEMENT will take effect from day
of Two thousand Twenty-Four and shall be valid for Two
years.
IN WITNESS WHEREOF both the parties have set and subscribed their
respective hands with their Seal in Delhi in the presence of the witness:
Caterer
Witness: 1.
2.
Annexure-V
TENDER ACCEPTANCE LETTER
(To be given on Company Letter Head)
Date:
To,
Under Secretary (GA)
Room No. 118, Kaushal Bhawan,
Ministry of Skill Development and Entrepreneurship
New Delhi - 110023
Dear Sir,
2. I / We hereby certify that I / we have read the entire terms and conditions of the
tender documents from Page No. to (including all documents like
annexure(s), schedule(s), etc.,), which form part of the contract agreement and I /
we shall abide hereby by the terms / conditions / clauses contained therein.
5. I / We do hereby declare that our Firm has not been blacklisted/ debarred/
terminated/ banned by any Govt. Department/Public sector undertaking.
6. I / We certify that all information furnished by our Firm is true & correct and in the
event that the information is found to be incorrect/untrue or found violated, then
your department/ organisation shall without giving any notice or reason therefore or
summarily reject the bid or terminate the contract, without prejudice to any other
rights or remedy including the forfeiture of the full said earnest money deposit
absolutely.
Yours Faithfully,
(Signature of the Bidder, with Official Seal)
ANNEXURE VI
INDEMNITY BOND
And WHEREAS, the Caterer is under a legal obligation to comply with all
the statutory requirements while providing catering services to the MSDE.
And WHEREAS, the Caterer is also under a legal obligation to ensure that
neither any loss or damage is caused to the property of the MSDE nor any physical
harm/ injury is caused to the employees/ workers of the MSDE, its guests or the
participants etc. visiting the MSDE, as a result of the acts/ omissions of the
employees/ workers of the Caterer.
1.
2.
To,
Under Secretary (GA)
Room No. 118, Kaushal Bhawan,
Ministry of Skill Development and Entrepreneurship
New Delhi - 110023
Dear Sir,
Yours Faithfully,
(Signature of the Bidder, with Official Seal)