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Below is a comprehensive and detailed document for the Oracle Fusion
Accounts Receivable (AR) module. This document is structured to cover all aspects of its functionality, configuration, integration, and advanced features.
Detailed Overview of Oracle Fusion Accounts Receivable (AR) Module
1. Introduction to Oracle Fusion Accounts Receivable (AR) Oracle Fusion Accounts Receivable (AR) is a critical component of the Oracle Fusion Financials suite that helps organizations manage their receivables, streamline collections, and ensure that customer payments are processed efficiently. It automates many aspects of the accounts receivable cycle, from invoice generation to payment receipt and reconciliation, all while maintaining tight integration with other Oracle Fusion modules, such as General Ledger (GL), Cash Management (CM), and Oracle Fusion Billing. The core function of the AR module is to handle all incoming customer payments and credit transactions, ensuring that the cash inflow is tracked accurately and that appropriate customer balances are maintained. The system also supports automated collections, aging analysis, and detailed reporting. Key Features of Oracle Fusion Accounts Receivable: Invoice Generation: Create and manage customer invoices with flexibility, supporting multiple billing methods. Receipts Management: Manage customer payments via checks, credit cards, bank transfers, and more. Credit Management: Track and manage credit limits and payment terms for customers. Tax Management: Automatically calculate sales tax, VAT, or GST on customer invoices. Collections Management: Automated workflows and tools to track overdue payments and improve collections efficiency. Integration: Tight integration with Oracle Fusion General Ledger, Cash Management, and Order Management.
2. Key Functional Areas of Oracle Fusion Accounts Receivable
2.1 Customer Setup and Management In Oracle Fusion AR, managing customer profiles is central to invoicing and payment processing. Each customer has a profile with critical information that drives invoicing, payment processing, and collections. Key Features: Customer Accounts: Define customer accounts with relevant details such as billing address, shipping address, tax registration, and contact information. Payment Terms: Set up customer-specific payment terms, such as Net 30, Net 60, early payment discounts, or custom terms. Credit Limits: Establish credit limits for customers and track outstanding balances to manage risk. Tax Information: Configure tax codes, such as sales tax or VAT, to ensure that transactions are processed with the correct tax rates. Currency and Locale: Support for multiple currencies and locale-based preferences to handle global customers. Customer Groups: Organize customers into groups to streamline account management, reporting, and collections. 2.2 Invoice Management Invoice creation is a core function in Oracle Fusion AR. It supports various billing methods, including standard invoices, credit memos, debit memos, and recurring invoices. Key Features: Invoice Generation: Invoices can be created automatically from sales orders or manually entered. The system supports different invoice types, such as standard, debit/credit memos, and advance invoices. Invoice Validation: Oracle Fusion AR validates invoices against customer account settings, including tax, payment terms, and credit limits. Recurring Invoices: For customers on subscription or contract-based billing, recurring invoices can be automatically generated based on a defined schedule. Partial Invoicing: The system allows partial invoicing for partial deliveries or milestones, ensuring that invoices reflect the correct amounts based on contract terms. Invoice Adjustments: Users can make adjustments to invoices after they are created, such as applying discounts or correcting errors. 2.3 Receipts Management Oracle Fusion AR supports the management of incoming customer payments (receipts) from various payment methods, ensuring timely processing and accurate reconciliation. Key Features: Receipt Creation: Receipts can be manually created or automatically generated from customer payments. These can include payments via check, ACH, wire transfer, credit card, or other payment methods. Receipt Matching: Payments are matched to open invoices automatically using predefined matching rules (e.g., exact match or partial match) to reduce manual intervention. Cash Application: Oracle Fusion AR enables automatic or manual cash application, ensuring that receipts are applied to the correct invoices or customer accounts. Payment Discounts: The system supports applying early payment discounts based on payment terms. Receipt Write-Offs: For small amounts or old invoices, receipts can be written off or adjusted as necessary. 2.4 Credit Management Credit management in Oracle Fusion AR helps track and manage customer credit limits, ensuring that the organization does not extend too much credit to risky customers. Key Features: Credit Limits: Credit limits can be set for each customer, and transactions will be blocked if a customer exceeds their credit limit. Credit Hold: If a customer exceeds their credit limit or has overdue payments, their account can be placed on credit hold, preventing new invoices or shipments until the issue is resolved. Credit Check: A credit check is performed when creating an invoice or a sales order to ensure that the customer is within their approved credit limit. 2.5 Collections Management Oracle Fusion AR includes robust tools for managing collections, helping to improve cash flow by ensuring that overdue invoices are tracked and followed up on promptly. Key Features: Collections Workbench: A centralized interface for managing overdue receivables, prioritizing collections efforts, and tracking collection activities. Aging Reports: Track outstanding customer balances with detailed aging reports, showing how long invoices have been overdue (e.g., 30, 60, 90 days). Automated Collection Letters: The system can automatically generate and send collection letters to customers based on overdue periods. Payment Promises: When a customer commits to paying an outstanding invoice, users can record and track these payment promises. Collection Tasks: Create and assign collection tasks to collection agents, with predefined follow-up workflows to ensure prompt action. 2.6 Tax Management Oracle Fusion AR provides a robust framework for handling various types of taxes (e.g., VAT, GST, sales tax), ensuring accurate tax calculation on all invoices and payments. Key Features: Automatic Tax Calculation: The system automatically calculates tax based on the customer’s location, the items being sold, and applicable tax rules. Tax Rates: Tax rates can be configured for various regions, ensuring that transactions are taxed correctly. Tax Reporting: AR data is integrated with the General Ledger (GL) to produce tax reports such as VAT/GST returns. 2.7 Revenue Recognition In certain industries, recognizing revenue at the time of invoicing may not be appropriate. Oracle Fusion AR allows you to manage revenue recognition schedules to ensure that revenue is recognized when it is earned. Key Features: Recognition Rules: Define revenue recognition rules that specify how and when revenue is recognized from customer invoices. Deferred Revenue: Supports managing deferred revenue where payment is received but the service or product has not yet been delivered. Recognition Adjustments: Adjustments to recognized revenue can be handled directly in AR, with appropriate updates to GL.
3. Configuration and Setup
Setting up Oracle Fusion AR requires configuration of various components to align the system with the organization’s business needs. 3.1 Customer Setup Customer Profile: Set up customer profiles with information such as name, billing/shipping addresses, tax identification, and payment terms. Customer Classifications: Group customers into classifications to facilitate reporting and streamline processing (e.g., domestic vs. international customers). Credit Setup: Configure credit limits, credit checks, and payment terms to ensure effective management of customer balances. 3.2 Invoice Configuration Invoice Types: Set up different types of invoices (standard, credit memo, debit memo, advance payment) to handle various billing scenarios. Tax Setup: Configure tax rates and tax jurisdictions for different regions to ensure that invoices are taxed correctly. Invoice Matching Rules: Set up rules to automatically match customer payments to open invoices (e.g., exact match, partial match, or overpayment tolerance). 3.3 Receipt Configuration Receipt Methods: Define payment methods (e.g., checks, ACH, wire, credit card) and ensure they are integrated with payment systems for automated processing. Cash Application: Configure cash application rules to automatically apply receipts to invoices based on predefined criteria. Bank Integration: Set up integration with bank accounts to automate the receipt process, enabling seamless reconciliation between AR and Cash Management. 3.4 Credit and Collections Configuration Credit Rules: Define rules for credit limits, credit checks, and credit hold conditions to ensure proper control over customer risk. Collections Workflows: Set up workflows for collection agents, including follow-up actions, automated reminders, and escalation procedures.
4. Integration with Other Modules
Oracle Fusion AR integrates seamlessly with various other modules to provide a unified solution for managing financial processes. 4.1 General Ledger (GL) Invoice Posting: Invoices and receipts are posted to the General Ledger for accurate financial reporting. Revenue Recognition: Integration with GL ensures that revenue is recognized according to the established recognition rules. 4.2 Cash Management (CM) Receipt Integration: Receipts processed in AR are automatically reflected in the Cash Management module for cash flow visibility and reconciliation. Bank Reconciliation: Payments from customers are reconciled with bank statements in Oracle Fusion CM. 4.3 Order Management (OM) Sales Order Integration: AR is integrated with Order Management, allowing for invoices to be automatically created from sales orders and ensuring consistency between order fulfillment and invoicing. 4.4 Procurement and Payables (AP) Customer Credit from AP: Integration with Oracle Fusion AP allows you to manage credit from customers who may have vendor relationships (e.g ., offsetting amounts between accounts).
5. Advanced Features of Oracle Fusion AR
5.1 Automated Invoicing and Collections Oracle Fusion AR provides automated features for invoice creation and collections follow-ups, significantly reducing manual intervention and improving cash flow. Automatic Invoice Generation: Invoices can be automatically generated from sales orders, contracts, or recurring billing schedules. Automated Collection Notifications: AR can automatically send collection reminders, emails, or letters when payments are overdue. 5.2 Mobile Access Oracle Fusion AR supports mobile access, allowing credit controllers, collection agents, and managers to view customer details, approve invoices, and take actions on receivables from anywhere. 5.3 Customer Self-Service Portal Customers can access their own accounts via a self-service portal to view invoices, make payments, check payment history, and resolve disputes. This reduces administrative overhead and enhances the customer experience. 5.4 Reporting and Analytics AR Aging Reports: Track outstanding balances with aging reports that provide insights into overdue invoices and help prioritize collections efforts. Cash Flow Forecasting: With integration to CM, AR helps forecast cash flow based on expected customer payments. Receivables Dashboard: Dashboards provide real-time views of key performance indicators (KPIs), such as open receivables, overdue amounts, and collections performance. 6. Audit and Compliance 6.1 Audit Trail Oracle Fusion AR maintains a complete audit trail for every transaction, from invoice creation to receipt application, ensuring transparency and compliance with regulatory standards. 6.2 Segregation of Duties (SoD) Oracle Fusion AR ensures segregation of duties by assigning different roles to users, such as invoice creation, receipt application, and collections, reducing the risk of fraud or errors.