User’s Guide

Dell C5517H

Model No.: C5517H

Regulatory model: C5517Hc
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use
of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury or death.

_________________________
Information in this document is subject to change without notice.
© 2016 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of
Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; Microsoft and
Windows are either trademarks or registered trademarks of Microsoft. Corporation in the United
States and/or other countries, Intel is a registered trademark of Intel Corporation in the U.S. and
other countries; and ATI is a trademark of Advanced Micro Devices, Inc.
Other trademarks and trade names may be used in this document to refer to either the entities
claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in
trademarks and trade names other than its own.
2016 - 10 Rev. A01
Contents

About Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . .5
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . 6
Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Identifying Parts and Controls . . . . . . . . . . . . . . . . . 10
Monitor Specifications . . . . . . . . . . . . . . . . . . . . . 13
Plug and Play Capability . . . . . . . . . . . . . . . . . . . . 21
LCD Monitor Quality & Pixel Policy . . . . . . . . . . . . . 26
Maintenance Guidelines . . . . . . . . . . . . . . . . . . . . 26
Setting Up the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Attaching the Monitor . . . . . . . . . . . . . . . . . . . . . . 27
Connecting Your Monitor . . . . . . . . . . . . . . . . . . . 28
Removing the Monitor Stand . . . . . . . . . . . . . . . . . 30
Wall Mounting (Optional) . . . . . . . . . . . . . . . . . . . . 31
Operating the Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Power On the Monitor . . . . . . . . . . . . . . . . . . . . . 32
Using the Function Controls . . . . . . . . . . . . . . . . . . 32
Using the On-Screen Display (OSD) Menu . . . . . . . . . . 34
OSD Warning Messages . . . . . . . . . . . . . . . . . . . . .44
Setting the Maximum Resolution . . . . . . . . . . . . . . . 47
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Built-in Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 50

     3
 Product-Specific Problems . . . . . . . . . . . . . . . . . . . 55
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
FCC Notices (U.S. Only) and Other Regulatory Information
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Contact Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Setting Up Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . 57
Setting the display resolution to 1920 x 1080 (Maximum) 57
If you have a Dell desktop or a Dell portable computer with
Internet access . . . . . . . . . . . . . . . . . . . . . . . . . . 58
If you have a non Dell desktop, portable computer, or
graphics card . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Procedures for setting up dual monitors in Windows 7,
Windows 8/Windows 8.1 or Windows 10 . . . . . . . . . . 59
Dell Display Manager User’s Guide . . . . . . . . . . . . . . . . 74
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Using the Quick Settings Dialog . . . . . . . . . . . . . . . . 74
Setting Basic Display Functions . . . . . . . . . . . . . . . . 75
Assigning Preset Modes to Applications . . . . . . . . . . . 77
Organizing Windows with Easy Arrange . . . . . . . . . . . 78

4    
About Your Monitor
Package Contents
Your monitor ships with all the components shown below. Ensure that you
have received all the components and Contact Dell if anything is missing.
NOTE: Some items may be optional and may not ship with your monitor.
Some features or media may not be available in certain countries.
• Monitor

• Monitor Base

• Screws: M4 (12 mm) x 4

• Remote Control & Batteries (AAA x 2)

• Power Cable (varies by countries)

• VGA Cable (3 m)

• HDMI Cable (3 m)

• DP to DP Cable (3 m)

About Your Monitor     5

 • USB Upstream Cable (enable the USB ports
on the monitor) (3m)

• Cable clips: 3 pcs

• Drivers and Documentation media

Drivers and Documentation

RPJY6A00
D e ll ™ C5517H M o n i to r

Contents:
• Device drivers
• Quick Setup Guide
• User's Guide
• Quick Setup Guide
• Safety, Environment, and Regulatory
• Dell Display Manager Software
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P/N RPJY6 Rev. A00 ll
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September 2016
Made in China

Information (SERI)

Product Features
The Dell C5517H flat-panel display has an active matrix, Thin-Film Transistor,
Liquid Crystal Display. The monitor’s features include:
• C5517H: 1386.84 mm (54.6 inches) diagonal viewable image size,
1920 x 1080 resolution, plus full-screen support for lower resolutions.
• LED backlight.
• Removable pedestal and Video Electronics Standards Association
(VESA) 400 mm x 400 mm mounting holes for flexible mounting
solutions.
• Plug and play capability if supported by your system.
• VGA, HDMI and DP connectivity make it simple and easy to connect
with legacy and new system.
• Audio out
• On-Screen Display (OSD) adjustments for ease of set-up and screen
optimization.
• Software and documentation media which includes an information file
(INF), Image Color Matching File (ICM), and product documentation.
• Dell Display Manager Software (comes in the CD shipped with the
monitor).
• Asset Management Capability.
• Build-in Speaker (10W)x2
• RoHS compliant.
• BFR/PVC Free (Halogen-Free) monitor excluding external cables.
• Arsenic-Free glass and Mercury-Free for panel only.

6     About Your Monitor

Remote Control 4 Left
Press to move the selection left in
OSD menu.
1
5 Down
2 10 Press to move the selection down in
OSD menu.
3

6 Menu
4 11 Press to turn on the OSD menu.
12 7 Brightness -
5
Press to decrease the Brightness.
6 13
8 Volume -
Press to decrease the Volume.
7 14
9 MUTE
8 15 Press to turn the mute function on/
9 off.

10 Preset Modes
Display information about Preset
Modes.

11 Right
Press to move the selection right in
OSD menu.

12 OK
Confirm an entry or selection.

1 Power On/Off 13 Exit

Switch this monitor on or off. Press to exit the Menu.

2 Input Source 14 Brightness +

Select input source. Press [<] or Press to increase the Brightness.
[>] button to select from HDMI1,
HDMI2,VGA or DP. Press [√] button
15 Volume +
to confirm and exit. Press to increase the Volume.

3 Up
Press to move the selection up in
OSD menu.

About Your Monitor     7

Inserting the batteries in the remote control
The remote control is powered by two 1.5V AAA batteries.
To install or replace batteries:
1. Press and then slide the cover to open it.
2. Align the batteries according to the (+) and (–) indications inside the
battery compartment.
3. Replace the cover.

CAUTION:
The incorrect use of batteries can result in leaks or bursting. Be sure to
follow these instructions:
• Place “AAA” batteries matching the (+) and (–) signs on each battery to
the (+) and (–) signs of the battery compartment.
• Do not mix battery types.
• Do not combine new batteries with used ones. It causes shorter life or
leakage of batteries.
• Remove the dead batteries immediately to prevent them from liquid
leaking in the battery compartment. Don’t touch exposed battery acid,
as it can damage your skin.
NOTE: If you do not intend to use the remote control for a long period,
remove the batteries.
Handling the remote control
• Do not subject to strong shock.
• Do not allow water or other liquid to splash the remote control. If the
remote control gets wet, wipe it dry immediately.
• Avoid exposure to heat and steam.
• Other than to install the batteries, do not open the remote control.

8     About Your Monitor

Operating range of the remote control
Point the top of the remote control toward the LCD monitor’s remote
sensor during button operation.
Use the remote control within a distance of about 8 m from remote control
sensor or at a horizontal and vertical angle of within 15° within a distance of
about 5.6 m.
NOTE: The remote control may not function properly when the
remote control sensor on the display is under direct sunlight or
strong illumination, or when there is an obstacle in the path of signal
transmission.

15 15

About Your Monitor     9

Identifying Parts and Controls
Front View

1
1 IR Lens (with LED indicator)
Back View

1 6

2 DELL DELL

Model No. /Modelo /型號/型号/모델명: C5517Hc Model No. /Modelo /型號/型号/모델명: C5517Hc
S/N: CN-0 P2NYV-64180-46D-001T S/N: CN-0 P2NYV-64180-46D-001T
輸入電源/输入电源/정격입력: 輸入電源/输入电源/정격입력:
100-240V 50/60Hz 2.5A 100-240V 50/60Hz 2.5A

REV A00 REV A00 Service Tag:1NGTQV1

Service Tag:1NGTQV1
中国制造 中国制造
Express SVC code:359 576 607 7 Made in China Express SVC code:359 576 607 7
Made in China
生产日期/Manufactured Date: Apr.2016 生产日期/Manufactured Date: Apr.2016
XXXXXXXXXXX

3
XXXXXXXXXXX IS 13252(Part1)/ IS 13252(Part1)/
MSIP-REM-TPF-C5517Hc MSIP-REM-TPF-C5517Hc
IEC 60950-1 신청인/제조자:TPV Electronics (Fujian) Co., Ltd. IEC 60950-1
신청인/제조자:TPV Electronics (Fujian) Co., Ltd. R33037
R33037 RoHS
RoHS
警語:使用過度恐傷害視力。 警語:使用過度恐傷害視力。
CAN ICES-3 (B)/NMB-3(B) CAN ICES-3 (B)/NMB-3(B)
S&E
S&E

R-41018660 R-41018660

The equipment must be connected to an earthed mains socket-outlet. The equipment must be connected to an earthed mains socket-outlet.
L'appareil doit être branché sur une prise de courant munie d'une mise à la terre. L'appareil doit être branché sur une prise de courant munie d'une mise à la terre.
Удельная мощность рабочего режима - X.XXX Вт/см² Удельная мощность рабочего режима - X.XXX Вт/см²
Потребляемая мощность изделием в режиме ожидания - X.XX Вт Потребляемая мощность изделием в режиме ожидания - X.XX Вт
Потребляемая мощность изделием в выключенном режиме - X.XX Вт Потребляемая мощность изделием в выключенном режиме - X.XX Вт
Q40G055N-700-03A X X X X X X - X X
Q40G055N-700-03A X X X X X X - X X

4 7
5

Back View with monitor stand

Label Description Use
1 VESA mounting holes (400 mm x Wall mount monitor using VESA-
400 mm) compatible wall mount kit (400 mm x
400 mm).
2 Regulatory label Lists the regulatory approvals.
3 AC power connector To connect the monitor power cable.
4 Function buttons (For more Use the keys on the back of the
information, see Operating the monitor to adjust the image settings.
Monitor)
5 Security lock slot Secures monitor with security lock.

10     About Your Monitor

 6 Screw Hole For accessory mounting.

7 Cable clips position Sticking cable clips on these positions

to organize the cables.
Side View

1
2
3
4
5
6
7
8
9
10

Label Description Use

1 RS232 port To connect your computer to the monitor using a
RS232 cable.
2 Audio Line Out Port Connect speakers to playback audio coming
through VGA or HDMI or DP audio channels. Only
supports 2-channel audio.
NOTE: The audio line-out port does not support
headphones.
3 Audio Line In Port Connect the audio cable (optional purchase) from
the source device to the monitor.
4 VGA port To connect your computer to the monitor using a
VGA cable.
5 DisplayPort To connect your computer to the monitor using a
DP to DP cable.

About Your Monitor     11

 6 HDMI 2 port
connector To connect your computer to the monitor using
7 HDMI 1 port HDMI cable
connector
8 USB downstream Connect your USB device. You can only use this
port connector after you have connected the USB cable
to the computer and USB upstream connector on
the monitor.*
9 USB downstream Connect your USB device. You can only use this
port connector after you have connected the USB cable
to the computer and USB upstream connector on
the monitor.
10 USB upstream port Connect the USB cable that comes with your
monitor to the computer. Once this cable is
connected, you can use the USB connectors on the
monitor.
* Supports battery charging.
Bottom View

1 1

1 Speakers

12     About Your Monitor

Monitor Specifications
The following sections give you information about the various power
management modes and pin assignments for the various connectors of
your monitor.
Power Management Modes
If you have VESA’s DPM compliance display card or software installed in your
PC, the monitor automatically reduces its power consumption when not in
use. This is referred to as Power Save Mode. If the computer detects input
from keyboard, mouse, or other input devices, the monitor automatically
resumes functioning. The following table shows the power consumption
and signaling of this automatic power saving feature:
VESA Horizontal Vertical Power Power
Video
Modes Sync Sync Indicator Consumption
Normal Active Active Active White 170 W (Maximum)**
operation 80 W (Typical)***
Active-off Inactive Inactive Blank Glowing Less than 0.3 W
mode white
Switch off - - Off Less than 0.3 W*
* Zero-power consumption in OFF mode can only be achieved by
disconnecting the main cable from the monitor.
** Maximum power consumption with max luminance and contrast.
*** Typical power consumption with OSD default setting, audio and USB
inactive.

The OSD will only function in the normal operation mode. When any button
except power button is pressed in Active-off mode, the following messages
will be displayed:
Dell C5517H

There is no signal coming from your computer. Press any key on the

keyboard or move the mouse to wake it up. If there is no display, press

the monitor button now to select the correct input source on the

On-Screen-Display menu.

About Your Monitor     13

Activate the computer and monitor to gain access to the Using the On-
Screen Display (OSD) Menu.
Pin Assignments
15-pin D-Sub connector

1 2 3 4 5
6 7 8 9 10
11 12 13 14 15

Pin Number Monitor Side of the 15-pin Side Signal Cable

1 Video-Red
2 Video-Green
3 Video-Blue
4 GND
5 Self-test
6 GND-R
7 GND-G
8 GND-B
9 DDC +5 V
10 GND-sync
11 GND
12 DDC data
13 H-sync
14 V-sync
15 DDC clock

14     About Your Monitor

19-pin HDMI connector

Pin Number Monitor Side of the 19-pin Side Signal Cable

1 TMDS Data2+
2 TMDS Data2 Shield
3 TMDS Data2-
4 TMDS Data1+
5 TMDS Data1 Shield
6 TMDS Data1-
7 TMDS Data0+
8 TMDS Data0 Shield
9 TMDS Data0-
10 TMDS Clock+
11 TMDS Clock Shield
12 TMDS Clock-
13 CEC
14 Reserved (N.C. on device)
15 SCL
16 SDA
17 DDC/CEC Ground
18 +5V Power
19 Hot Plug Detect

About Your Monitor     15

DP connector

Pin Number 20-pin Side of the Connected Signal Cable

1 ML0 (p)
2 GND
3 ML0 (n)
4 ML1 (p)
5 GND
6 ML1 (n)
7 ML2 (p)
8 GND
9 ML2 (n)
10 ML3 (p)
11 GND
12 ML3 (n)
13 GND
14 GND
15 AUX (p)
16 GND
17 AUX (n)
18 GND
19 Re-PWR
20 +3.3 V DP_PWR

16     About Your Monitor

Universal Serial Bus (USB) Interface
This section gives you information about the USB ports that are available on
the monitor.
NOTE: This monitor is Super-Speed USB 3.0 compatible.

Transfer Speed Data Rate Power Consumption*

2 Super-speed 5 Gbps 4.5 W (Max, each port)
High speed 480 Mbps 4.5 W (Max, each port)
Full speed 12 Mbps 4.5 W (Max, each port)

* Up to 2.5A on USB downstream port (port with battery icon) with

BC1.2 compliance devices or normal USB devices.
USB Upstream Connector

Pin Number 9-pin Side of the Connector

1 VCC
2 D-
3 D+
4 GND
5 SSTX-
6 SSTX+
7 GND
8 SSRX-
9 SSRX+

About Your Monitor     17

USB Downstream Connector

Pin Number 9-pin Side of the Connector

1 VCC
2 D-
3 D+
4 GND
5 SSTX-
6 SSTX+
7 GND
8 SSRX-
9 SSRX+

USB Ports
• 1 upstream - blue
• 3 downstream - blue
• Power Charging Port - the port with battery icon; supports
current charging capability if the device is BC1.2 compatible.
NOTE: USB 3.0 functionality requires a USB 3.0-capable computer
NOTE: The monitor’s USB interface works only when the monitor is on
or in the power save mode. If you turn off the monitor and then turn it
on, the attached peripherals may take a few seconds to resume normal
functionality.

18     About Your Monitor

RS232 connector
RS232 Monitor Pin Assignment (Facing Monitor)

RS232 Serial Communication Cable Pin Assignment (Facing Cable)

Pin Assignments

RS232 PIN DESCRIPTION RS232

1
2 TXD 2
3 RXD 3
4
5 GROUND 5
6
7 Not Used 7
8 Not Used 8
9

About Your Monitor     19

RS232 Protocol Communication Settings

Connection Settings Value

Baud Rate 9600 bps
Data Bits 8 bits
Parity None
Stop Bits 1 bit
Flow control None

20     About Your Monitor

Plug and Play Capability
You can install the monitor in any Plug and Play compatible system. The
monitor automatically provides the computer with its Extended Display
Identification Data (EDID) using Display Data Channel (DDC) protocols
so that the system can configure itself and optimize the monitor settings.
Most monitor installations are automatic. You can select different settings if
required.

Flat-Panel Specifications

Model number Dell C5517H monitor

Screen type Active matrix - TFT LCD
Panel type Vertical Alignment
Viewable image
Diagonal 1386.8 mm (54.6 inches)
Horizontal, Active Area 1209.6 mm (47.6 inches)
Vertical, Active Area 680.4 mm (26.8 inches)
Area 823011.8 mm2 (1275.7 inch2)
Pixel pitch (Sub pixel) 0.21 mm (W) * 0.63 mm (H)
Viewing angle:
Horizontal 178° typical
Vertical 178° typical
Luminance output 350 cd/m² (typical)
Contrast ratio 3000 : 1 (typical)
Faceplate coating Antiglare with hard-coating 3H, 2% Haze
Backlight LED light bar system
Response time 8ms Typical (G to G)
Color depth 16.7 mil colors
Color gamut 85 % (typical) **
** [C5517H] color gamut (typical) is based on CIE1976 (85 %) and CIE1931
(72 %) test standards.

About Your Monitor     21

Resolution Specifications

Model number Dell C5517H monitor

Horizontal Scan range 30 kHz to 83 kHz (automatic)
Vertical Scan range 56 Hz to 76 Hz (automatic)
Maximum preset 1920 x 1080 at 60 Hz
resolution

Support Video Mode

Model number Dell C5517H monitor

Video display capability 480p, 576p, 720p, 1080p, 1080i
(HDMI&DP playback)

Electrical Specifications

Model number Dell C5517H monitor

Video input signals Analog RGB: 0.7 Volts +/- 5 %, 75 ohm input impedance
Digital HDMI: 600 mV for each differential line, 100 ohm
input impedance
Digital DisplayPort
Maximum Output differential Voltage Level 1.38V,
100ohm input impedance
Synchronization input Separate horizontal and vertical synchronizations,
signals polarity-free TTL level, SOG (Composite SYNC on green)
AC input voltage / 100 VAC to 240 VAC/50 Hz or 60 Hz +/- 3 Hz/2.5 A
frequency / current (Max.)
Inrush current 120 V: 30 A (Max.)
240 V: 60 A (Max.)

22     About Your Monitor

Preset Display Modes
The following table lists the preset modes for which Dell guarantees image
size and centering:
Sync
Horizontal Vertical
Pixel Clock Polarity
Display Mode Frequency Frequency
(MHz) (Horizontal/
(kHz) (Hz)
Vertical)
VESA, 720 x 400 31.5 70.0 28.3 -/+
VESA, 640 x 480 31.5 60.0 25.2 -/-
VESA, 640 x 480 37.5 75.0 31.5 -/-
VESA, 800 x 600 37.9 60.3 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1024 x 768 48.4 60.0 65.0 -/-
VESA, 1024 x 768 60.0 75.0 78.8 +/+
VESA, 1152 x 864 67.5 75.0 108.0 +/+
VESA, 1280 x 1024 64.0 60.0 108.0 +/+
VESA, 1280 x 1024 80.0 75.0 135.0 +/+
VESA, 1600 x 900 55.5 60.0 97.8 +/-
VESA, 1920 x 1080 67.5 60.0 148.5 +/+

About Your Monitor     23

Physical Characteristics
The following table lists the monitor's physical characteristics:
Model Number Dell C5517H monitor
Connector type D-subminiature, black connector
HDMI, black connector
DP, black connector
Signal cable type D-sub: Detachable, Analog, 15-pin
HDMI: Detachable, Digital, 19-pin
DP: Detachable Digital, 20-pins
Dimensions: (with stand)
Height 788.6 mm (31.1 inches)
Width 1241.0 mm (48.9 inches)
Depth 245.0 mm (9.7 inches)
Dimensions: (without stand)
Height 721.5 mm (28.4 inches)
Width 1241.0 mm (48.9 inches)
Depth 64.8 mm (2.6 inches)
Stand dimensions
Height 154.9 mm (6.1 inches)
Width 530.0 mm (20.9 inches)
Depth 245.0 mm (9.6 inches)
Weight
Weight with packaging 32.2 kg (70.8 lb)
Weight with stand assembly 24.6 kg (54.1 lb)
and cables
Weight without stand 20.4 kg (44.9 lb)
assembly (For wall mount or
VESA mount considerations
- no cables)

Weight of stand assembly 3.3 kg (7.3 lb)

24     About Your Monitor

Environmental Characteristics
The following table lists the environmental conditions for your monitor:
Model Number Dell C5517H monitor
Temperature
Operating 0 °C to 40 °C (32 °F to 104 °F)
Non-operating • Storage: -20 °C to 60 °C (-4 °F to 140 °F)
• Shipping: -20 °C to 60 °C (-4 °F to 140 °F)
Humidity
Operating 20 % to 80 % (non-condensing)
Non-operating • Storage: 10 % to 90 % (non-condensing)
• Shipping: 10 % to 90 % (non-condensing)
Altitude
Operating 5,000 m (16,387 ft) max
Non-operating 12,191 m (40,000 ft) max
Thermal dissipation
Maximum • 410 BTU/hour
Typical • 273 BTU/hour

About Your Monitor     25

LCD Monitor Quality & Pixel Policy
During the LCD Monitor manufacturing process, it is not uncommon for one
or more pixels to become fixed in an unchanging state. The visible result is
a fixed pixel that appears as an extremely tiny dark or bright discolored spot.
When the pixel remains permanently lit, it is known as a “bright dot.” When
the pixel remains black, it is known as a “dark dot.”
In almost every case, these fixed pixels are hard to see and do not
detract from display quality or usability. A display with 1 to 5 fixed pixels is
considered normal and within competitive standards. For more information,
see Dell Support site at:
http://www.dell.com/support/monitors.

Maintenance Guidelines
Caring for Your Monitor
CAUTION: Read and follow the safety instructions before cleaning the
monitor.
CAUTION: Before cleaning the monitor, unplug the monitor power
cable from the electrical outlet.
For best practices, follow the instructions in the list below while unpacking,
cleaning, or handling your monitor:
• To clean your antistatic screen, slightly dampen a soft, clean cloth
with water. If possible, use a special screen-cleaning tissue or solution
suitable for the antistatic coating. Do not use benzene, thinner,
ammonia, abrasive cleaners, or compressed air.
• Use a slightly dampened, warm cloth to clean the plastics. Avoid using
detergent of any kind as some detergents leave a milky film on the
plastics.
• If you notice a white powder when you unpack your monitor, wipe it
off with a cloth. This white powder occurs during the shipping of the
monitor.
• Handle your monitor with care as a darker-colored monitor may
scratch and show white scuff marks more than a lighter-colored
monitor.
• To help maintain the best image quality on your monitor, use a
dynamically changing screen saver and power off your monitor when
not in use.

26     About Your Monitor

Setting Up the Monitor
Attaching the Monitor
NOTE: The base is detached when the monitor is shipped from the
factory.
To attach the monitor base:

P2NYV-64180-46D-001T
écran plat S/N:
CN-0
DELL /Moniteur
Monitor 2.5A
Flat Panel : E5515Hc 50/60Hz
No. 7
Model : 100-240V Tag:1NGTQV1 576 607
Service
REV A00 SVC code:359 2014
Jul.
Express Date:
Manufactured

socket-outlet.
mise
mains d'une
to an earthed
courant
munie
(B)/NMB-3(B) connected prise de
CAN ICES-3 must be sur une
branché
The equipmentdoit être www.dell.com
L'appareil Ireland
à la terre. Park Limerick
Business
Raheen China
Made in

1. Place the monitor on a flat surface.

2. Insert the screws to the base.
3. Tighten the screws.

écran plat P2NYV-64180-46D-001T

DELL /Moniteur S/N: CN-0
Monitor
Flat Panel : E5515Hc 2.5A
Model No. : 100-240V 50/60Hz
Tag:1NGTQV1 7
Service 576 607
REV A00 SVC code:359 2014
Express
Date: Jul.
Manufactured

mains socket-outlet.
d'une mise
earthed
(B)/NMB-3(B) connected to an de courant munie
CAN ICES-3 must be prise
sur une
The equipmentdoit être
branché
L'appareil www.dell.com
Ireland
à la terre. Park Limerick
Raheen Business
China
Made in

Setting Up the Monitor     27

Connecting Your Monitor
WARNING: Before you begin any of the procedures in this section,
follow the Safety Instructions.
To connect your monitor to the computer:
1. Turn off your computer and disconnect the power cable.
2. Connect either the blue analog VGA or black HDMI/DP display
connector cable to the corresponding video port on the back of your
computer. Do not use both cables on the same computer. Use both
the cables only when they are connected to two different computers
with appropriate video systems.
Connecting the black VGA Cable

DELL DELL
Flat Panel Monitor /Moniteur écran plat
Model No. : E5515Hc
: 100-240V 50/60Hz 2.5A S/N:No.
Model CN-0 P2NYV-64180-46D-001T
/Modelo /型號/型号/모델명: C5517Hc
S/N: CN-0 P2NYV-64180-46D-001T
輸入電源/输入电源/정격입력 :
100-240V 50/60Hz 2.5A

REV A00 Service Tag:1NGTQV1 REV A00 Service Tag:1NGTQV1

Express SVC code:359 576 中国制造
607 7
Made in China Express SVC code:359 576 607 7
Manufactured Date: Jul. 2014
生产日期/Manufactured Date: Apr.2016
CAN ICES-3 (B)/NMB-3(B) XXXXXXXXXXX IS 13252(Part1)/
The equipment must be connected to an earthed MSIP-REM-TPF-C5517Hc
mains socket-outlet. IEC 60950-1
L'appareil doit être branché sur une prise de courant munie d'une miseElectronics (Fujian) Co., Ltd.
신청인/제조자:TPV
R33037
à la terre. RoHS
Raheen Business Park Limerick Ireland www.dell.com警語:使用過度恐傷害視力。
Made in China CAN ICES-3 (B)/NMB-3(B)
S&E

R-41018660

The equipment must be connected to an earthed mains socket-outlet.

L'appareil doit être branché sur une prise de courant munie d'une mise à la terre.
Удельная мощность рабочего режима - X.XXX Вт/см²
Потребляемая мощность изделием в режиме ожидания - X.XX Вт
Потребляемая мощность изделием в выключенном режиме - X.XX Вт
Q40G055N-700-03A X X X X X X - X X

Connecting the black HDMI Cable

DELL

Model No. /Modelo /型號/型号/모델명: C5517Hc

S/N: CN-0 P2NYV-64180-46D-001T
輸入電源/输入电源/정격입력 :
100-240V 50/60Hz 2.5A

REV A00 Service Tag:1NGTQV1

中国制造
Made in China Express SVC code:359 576 607 7
生产日期/Manufactured Date: Apr.2016
XXXXXXXXXXX IS 13252(Part1)/
MSIP-REM-TPF-C5517Hc
신청인/제조자:TPV Electronics (Fujian) Co., Ltd. IEC 60950-1
R33037
RoHS
警語:使用過度恐傷害視力。
CAN ICES-3 (B)/NMB-3(B)
S&E

R-41018660

The equipment must be connected to an earthed mains socket-outlet.

L'appareil doit être branché sur une prise de courant munie d'une mise à la terre.
Удельная мощность рабочего режима - X.XXX Вт/см²
Потребляемая мощность изделием в режиме ожидания - X.XX Вт
Потребляемая мощность изделием в выключенном режиме - X.XX Вт
Q40G055N-700-03A X X X X X X - X X

28     Setting Up the Monitor

Connecting the black DP Cable

DELL

Model No. /Modelo /型號/型号/모델명: C5517Hc

S/N: CN-0 P2NYV-64180-46D-001T
輸入電源/输入电源/정격입력 :
100-240V 50/60Hz 2.5A

REV A00 Service Tag:1NGTQV1

中国制造
Made in China Express SVC code:359 576 607 7
生产日期/Manufactured Date: Apr.2016
XXXXXXXXXXX IS 13252(Part1)/
MSIP-REM-TPF-C5517Hc
신청인/제조자:TPV Electronics (Fujian) Co., Ltd. IEC 60950-1
R33037
RoHS
警語:使用過度恐傷害視力。
CAN ICES-3 (B)/NMB-3(B)
S&E

R-41018660

The equipment must be connected to an earthed mains socket-outlet.

L'appareil doit être branché sur une prise de courant munie d'une mise à la terre.
Удельная мощность рабочего режима - X.XXX Вт/см²
Потребляемая мощность изделием в режиме ожидания - X.XX Вт
Потребляемая мощность изделием в выключенном режиме - X.XX Вт
Q40G055N-700-03A X X X X X X - X X

Connecting the USB cable

DELL

Model No. /Modelo /型號/型号/모델명: C5517Hc

S/N: CN-0 P2NYV-64180-46D-001T
輸入電源/输入电源/정격입력:
100-240V 50/60Hz 2.5A

REV A00 Service Tag:1NGTQV1

中国制造
Made in China Express SVC code:359 576 607 7
生产日期/Manufactured Date: Apr.2016
XXXXXXXXXXX IS 13252(Part1)/
MSIP-REM-TPF-C5517Hc
신청인/제조자:TPV Electronics (Fujian) Co., Ltd. IEC 60950-1
R33037
RoHS
警語:使用過度恐傷害視力。
CAN ICES-3 (B)/NMB-3(B)
S&E

R-41018660

The equipment must be connected to an earthed mains socket-outlet.

L'appareil doit être branché sur une prise de courant munie d'une mise à la terre.
Удельная мощность рабочего режима - X.XXX Вт/см²
Потребляемая мощность изделием в режиме ожидания - X.XX Вт
Потребляемая мощность изделием в выключенном режиме - X.XX Вт
Q40G055N-700-03A X X X X X X - X X

Connecting the audio cable (Optional Purchase)

DELL

Model No. /Modelo /型號/型号/모델명: C5517Hc

S/N: CN-0 P2NYV-64180-46D-001T
輸入電源/输入电源/정격입력:
100-240V 50/60Hz 2.5A

REV A00 Service Tag:1NGTQV1

中国制造
Made in China Express SVC code:359 576 607 7
生产日期/Manufactured Date: Apr.2016
XXXXXXXXXXX IS 13252(Part1)/
MSIP-REM-TPF-C5517Hc
신청인/제조자:TPV Electronics (Fujian) Co., Ltd. IEC 60950-1
R33037
RoHS
警語:使用過度恐傷害視力。
CAN ICES-3 (B)/NMB-3(B)
S&E

R-41018660

The equipment must be connected to an earthed mains socket-outlet.

L'appareil doit être branché sur une prise de courant munie d'une mise à la terre.
Удельная мощность рабочего режима - X.XXX Вт/см²
Потребляемая мощность изделием в режиме ожидания - X.XX Вт
Потребляемая мощность изделием в выключенном режиме - X.XX Вт
Q40G055N-700-03A X X X X X X - X X

NOTE: The graphics are used for the purpose of illustration only.
Appearance on the computer may vary.

Setting Up the Monitor     29

 30     Setting Up the Monitor
3. Remove the stand from the monitor.
2. Release the screws located on the back cover.
1. Place the monitor on a flat surface.
To remove the stand:
Flat
DELL
Model
Panel
No. Monitor
: E5515Hc
: 100-240V
/Moniteur
50/60Hz écran
plat
2.5A
CAN
The ICES-3
L'apparei
equipmen
à la (B)/NMB-3
Raheen S/N:
Made
terre. l
doit t
must (B) REV CN-0
in Business être
China be
branché Express
connecte A00 P2NYV-6
Park
Manufac
Limerick sur SVC
uned to 4180-46
Ireland c Service
prisean tured e:359
earthed
Date: D-001T
www.dell.de courant
576 Ta
mains g:1NGTQV
com
Jul. 607
muniesocket-ou
2014 7
d'une 1
tlet.
mise
stand, ensure that the monitor is placed on a soft, clean surface.
NOTE: To prevent scratches on the LCD screen while removing the
Removing the Monitor Stand
Wall Mounting (Optional)

DELL

Model No. /Modelo /型號/型号/모델명: C5517Hc

S/N: CN-0 P2NYV-64180-46D-001T
輸入電源/输入电源/정격입력:
100-240V 50/60Hz 2.5A

REV A00 Service Tag:1NGTQV1

中国制造
Made in China Express SVC code:359 576 607 7
生产日期/Manufactured Date: Apr.2016
XXXXXXXXXXX IS 13252(Part1)/
MSIP-REM-TPF-C5517Hc
신청인/제조자:TPV Electronics (Fujian) Co., Ltd. IEC 60950-1
R33037
RoHS
警語:使用過度恐傷害視力。
CAN ICES-3 (B)/NMB-3(B)
S&E

R-41018660

The equipment must be connected to an earthed mains socket-outlet.

L'appareil doit être branché sur une prise de courant munie d'une mise à la terre.
Удельная мощность рабочего режима - X.XXX Вт/см²
Потребляемая мощность изделием в режиме ожидания - X.XX Вт
Потребляемая мощность изделием в выключенном режиме - X.XX Вт
Q40G055N-700-03A X X X X X X - X X

(Screw dimension: M6 x 30 mm).*

*Depending on your mounting solution, you may need longer than 30 mm
screws.
Refer to the instructions that come with the VESA-compatible base
mounting kit.
1. Place the monitor panel on a soft cloth or cushion on a stable, flat
table.
2. Remove the stand.
3. Attach the mounting bracket from the wall mounting kit to the LCD.
4. Mount the LCD on the wall by following the instructions that came
with the wall mounting kit.

NOTE: For use only with UL-listed wall mount bracket with minimum
weight/load bearing capacity of 81.2 kg.

Operating the Monitor     31

Operating the Monitor
Power On the Monitor
Press the button to turn on the monitor.

DELL

Model No. /Modelo /型號/型号/모델명: C5517Hc

S/N: CN-0 P2NYV-64180-46D-001T
輸入電源/输入电源/정격입력:
100-240V 50/60Hz 2.5A

REV A00 Service Tag:1NGTQV1

中国制造
Made in China Express SVC code:359 576 607 7
生产日期/Manufactured Date: Apr.2016
XXXXXXXXXXX IS 13252(Part1)/
MSIP-REM-TPF-C5517Hc
신청인/제조자:TPV Electronics (Fujian) Co., Ltd. IEC 60950-1
R33037
RoHS
警語:使用過度恐傷害視力。
CAN ICES-3 (B)/NMB-3(B)
S&E

R-41018660

The equipment must be connected to an earthed mains socket-outlet.

L'appareil doit être branché sur une prise de courant munie d'une mise à la terre.
Удельная мощность рабочего режима - X.XXX Вт/см²
Потребляемая мощность изделием в режиме ожидания - X.XX Вт
Потребляемая мощность изделием в выключенном режиме - X.XX Вт
Q40G055N-700-03A X X X X X X - X X

Using the Function Controls

Use the keys on the back of the monitor to adjust the image settings.

A Up
B Down
C Menu
D Exit
E Power

Key Pad Description

A Use the Up key to adjust (increase ranges) items in the
OSD menu.
Up
B Use the Down key to adjust (decrease ranges) items in
the OSD menu.
Down

32     Operating the Monitor

 C Use the Menu key to open the on-screen display (OSD).
Menu
D Use the Exit key to exit on-screen display (OSD) from
menu and sub-menus. Hold about 10 seconds will
Exit
enable or disable OSD lock.
E Press the Power button to turn on/off the monitor.

Power

Key Pad

Key Pad Description

A Use the Up key to adjust (increase ranges) items in the
OSD menu.
Up
B Use the Down key to adjust (decrease ranges) items in
the OSD menu.
Down
C Use the OK key to confirm your selection.

OK
D Use the Back key to go back to the previous menu.

Back

Operating the Monitor     33

Using the On-Screen Display (OSD) Menu
Accessing the Menu System
NOTE: If you change the settings and then either proceed to another
menu or exit the OSD menu, the monitor automatically saves those
changes. The changes are also saved if you change the settings and then
wait for the OSD menu to disappear.
1. Press the button to open the OSD menu and display the main menu.
Main Menu

Dell C5517H Energy Use

Brightness / Contrast

Auto Adjust

Input Source

Color

Display

Audio 75% 75%

Energy

Menu

Others

Resolution: 1280x800, 60Hz Maximum: 1920x1080, 60Hz

2. Press the and buttons to toggle between options in the Menu. As

you move from one icon to another, the option name is highlighted.
3. To select the highlighted item on the menu press the button again.
4. Press the and buttons to select the desired parameter.
5. Press the button to enter the slide bar and then use the or
buttons, according to the indicators on the menu, to make your
changes.
6. Select the  to return to previous menu without accepting current
settings or  to accept and return to previous menu.

34     Operating the Monitor

The table below provides a list of all the OSD menu options and their
functions.
Icon Menu and Description
Submenus
Energy Use This meter shows the energy level being consumed by
the monitor in real time.

Brightness/ Use the Brightness and Contrast menu to adjust the

Contrast Brightness/Contrast.
Dell C5517H Energy Use

Brightness / Contrast

Auto Adjust

Input Source

Color

Display

Audio 75% 75%

Energy

Menu

Others

Resolution: 1280x800, 60Hz Maximum: 1920x1080, 60Hz

Brightness Allows you to adjust the brightness or luminance of the

backlight.
Press the key to increase brightness and press the
key to decrease brightness (min 0 ~ max 100).
Contrast Allows you to adjust the contrast or the degree of
difference between darkness and lightness on the
monitor screen. Adjust brightness first, and adjust
contrast only if you need further adjustment.
Press the key to increase contrast and press the key
to decrease contrast (min 0 ~ max 100).

Operating the Monitor     35

Icon Menu and Description
Submenus
Auto Adjust Use this key to activate automatic setup and adjust menu.
Dell C5517H Energy Use

Brightness / Contrast

Auto Adjust Press to adjust the screen automatically.

Input Source

Color

Display

Audio

Energy

Menu

Others

Resolution: 1280x800, 60Hz Maximum: 1920x1080, 60Hz

The following dialog appears on a black screen as the

monitor self-adjusts to the current input:

Auto Adjustment in Progress...

Auto Adjustment allows the monitor to self-adjust to

the incoming video signal. After using Auto Adjustment,
you can further tune your monitor by using the Pixel
Clock (Coarse) and Phase (Fine) controls under Display
Settings.
NOTE: Auto Adjust does not occur if you press the
button while there are no active video input signals or
attached cables.
This option is only available when you are using the
analog (VGA) connector.

36     Operating the Monitor

Icon Menu and Description
Submenus
Input Source Use the Input Source menu to select between different
video signals that may be connected to your monitor.
Dell C5517H Energy Use

Brightness / Contrast VGA

Auto Adjust DP

Input Source HDMI 1

Color HDMI 2

Display Auto Select On

Reset Input Source

Audio

Energy

Menu

Others

Resolution: 1280x800, 60Hz Maximum: 1920x1080, 60Hz

VGA Select VGA input when you are using the analog (VGA)
connector. Push to select the VGA input source.
DP Select DisplayPort input when you are using the
DisplayPort (DP) connector. Push to select the
DisplayPort input source.
HDMI 1 Select HDMI 1 or HDMI 2 input when you are using the
HDMI 2 HDMI connectors. Press to select the HDMI 1 or HDMI
2 input source.
Auto Select Select Auto Select to scan for available input signals.
Reset Input Resets your monitor’s input source to the factory defaults.
Source
Color Use the Color menu to adjust the monitor's color settings.
Dell C5517H Energy Use

Brightness / Contrast Preset Modes Standard

Auto Adjust Input Color Format RGB

Input Source Reset Color

Color

Display

Audio

Energy

Menu

Others

Resolution: 1280x800, 60Hz Maximum: 1920x1080, 60Hz

Operating the Monitor     37

Icon Menu and Description
Submenus
Preset Modes Allows you to choose from a list of preset color modes.
Dell C5517H Energy Use

Brightness / Contrast Preset Modes Standard

Auto Adjust Input Color Format Multimedia

Input Source Reset Color Color Temp.

Color Custom Color

Display

Audio

Energy

Menu

Others

Resolution: 1280x800, 60Hz Maximum: 1920x1080, 60Hz

• Standard: Loads the monitor's default color

settings. This is the default preset mode.
• Multimedia: Loads color settings ideal for
multimedia applications.
• Color temp.: Adjusts the Color temperature as
5000K, 5700K, 6500K, 7500K, 9300K, 10000K.
• Custom Color: Allows you to manually adjust the
color settings. Press the and keys to adjust
the Red, Green, and Blue values and create your
own preset color mode.
Input Color Allows you to set the video input mode to:
Format • RGB: Select this option if your monitor is
connected to a computer or DVD player using
the HDMI cable (or DisplayPort cable).
• YPbPr: Select this option if your DVD player
supports only YPbPr output.
Reset Color Resets your monitor's color settings to the factory
defaults.

38     Operating the Monitor

Icon Menu and Description
Submenus
Display Use the Displays menu to adjust the monitor's display
settings.
Dell C5517H Energy Use

Brightness / Contrast Aspect Ratio Wide 16 : 9

Auto Adjust Monitor Sleep Sleep After Timeout

Input Source Horizontal Position 50

Color Vertical Position 50

Display Sharpness 50

Audio Pixel Clock 50

Energy Phase 37

Menu Reset Display

Others

Resolution: 1280x800, 60Hz Maximum: 1920x1080, 60Hz

Aspect Ratio Adjusts the image ratio as Wide 16:9, 4:3, or 5:4.
NOTE: Wide 16:9 adjustment is not required at
maximum preset resolution 1920 x 1080.
Monitor Sleep Monitor sleep is to define the action after the source has
no signal. It will go to sleep or never go to sleep.
Horizontal Use or the buttons to adjust image left and right.
Position Minimum is '0' (-). Maximum is '100' (+).
Vertical Position Use the or buttons to adjust image up and down.
Minimum is '0' (-). Maximum is '100' (+).
Sharpness This feature can make the image look sharper or softer.
Use or to adjust the sharpness from '0' to '100'.
Pixel Clock The Phase and Pixel Clock adjustments allow you to
adjust your monitor to your preference. Use or
buttons to adjust for best image quality. Minimum is ‘0’
(-). Maximum is ‘100’ (+).
Phase If satisfactory results are not obtained using the Phase
adjustment, use the Pixel Clock (coarse) adjustment and
then use Phase (fine), again. Minimum is ‘0’ (-). Maximum
is ‘100’ (+).
Reset Display Select this option to restore default display settings.

NOTE: Horizontal Position, Vertical Position, Pixel Clock and Phase

adjustment are only available for VGA input.

Operating the Monitor     39

Icon Menu and Description
Submenus
Audio Dell C5517H Energy Use

Brightness / Contrast Volume 50

Auto Adjust Audio Source Auto

Input Source Speaker Enable

Color Reset Audio

Display

Audio

Energy

Menu

Others

Resolution: 1280x800, 60Hz Maximum: 1920x1080, 60Hz

Volume Use the buttons to adjust the volume. Minimum is ‘0’ (-).
Maximum is ‘100’ (+).
Audio Source Allows you to set the Audio Source mode to:
• PC Audio
• HDMI1 (or HDMI2 or DP)
Speaker Allows you to enable or disable speaker function.
Reset Audio Select this option to restore default display settings.
Energy Dell C5517H Energy Use

Brightness / Contrast Power Button LED On During Active

Auto Adjust USB Off During Standby

Input Source Reset Energy

Color

Display

Audio

Energy

Menu

Others

Resolution: 1280x800, 60Hz Maximum: 1920x1080, 60Hz

Power Button Allows you to set the power LED indicator on or off to
LED save energy.
USB Allows you to enable or disable USB function during
monitor standby mode.
NOTE: USB ON/OFF under standby mode is only
available when USB upstream cable unplugged. This
option will be greyed out when USB upstream cable is
plugged in.
Reset Energy Select this option to restore default Energy Settings.

40     Operating the Monitor

Icon Menu and Description
Submenus
Menu Select this option to adjust the settings of the OSD such
as, the languages of the OSD, the amount of time the
menu remains on screen, and so on.
Dell C5517H Energy Use

Brightness / Contrast Language English

Auto Adjust Transparency 20

Input Source Timer 20 s

Color Lock Unlock

Display Reset Menu

Audio

Energy

Menu

Others

Resolution: 1280x800, 60Hz Maximum: 1920x1080, 60Hz

Language Allows you to set the OSD display to one of eight

languages: English, Spanish, French, German, Portuguese
(Brazil), Russian, Simplified Chinese, or Japanese.
Transparency Allows you to adjust the OSD background from opaque
to transparent. Press and to make the adjustment
(min 0 ~ max 100, default 20).
Timer Allows you to set the time for which the OSD remains
active after you press a key on the monitor.
Use the and keys to adjust the slider in 1 second
increments, from 5 to 60 seconds.
Lock Controls user access to adjustments. When Lock is
selected, no user adjustments are allowed. All keys are
locked except  key.
NOTE: When the OSD is locked, pressing the menu
key takes you directly to the OSD settings menu, with
'OSD Lock' pre-selected on entry. Press and hold  key
for 10 seconds to unlock and allow user access to all
applicable settings.
Reset Menu Select this option to restore default menu settings.

Operating the Monitor     41

Icon Menu and Description
Submenus
Others Dell C5517H Energy Use

Brightness / Contrast DDC/CI Enable

Auto Adjust LCD Conditioning Disable

Input Source Firmware 12C101

Color Reset Others

Factory Reset
Display

Audio

Energy

Menu

Others

Resolution: 1280x800, 60Hz Maximum: 1920x1080, 60Hz

DDC/CI DDC/CI (Display Data Channel/Command Interface)

allows a software on your computer to adjust the monitor
display settings like the brightness, color balance etc.
Enable (Default): Optimizes the performance of your
monitor and provides a better customer experience.
Disable: Disables the DDC/CI option and the following
message appears on the screen.
Dell C5517H

The function of adjusting display setting using PC application will be

disabled.
Do you wish to disable DDC/CI function?

No

Yes

42     Operating the Monitor

Icon Menu and Description
Submenus
LCD This feature will help reduce minor cases of image
Conditioning retention.
If an image appears to be stuck on the monitor, select
LCD Conditioning to help eliminate any image retention.
Using the LCD Conditioning feature may take some time.
LCD Conditioning feature cannot remove severe cases of
image retention or burn-in.
NOTE: Use LCD Conditioning only when you
experience a problem with image retention.
The below warning message appears once user selects
“Enable" LCD Conditioning.
Dell C5517H

This feature will help reduce minor cases of image retention.

Depending on the degree of image retention, the program may

take some time to run. Do you wish to continue?

No

Yes

Firmware Firmware version.

Reset Other Select this option to restore default other settings, such
Settings as DDC/CI.
Factory Reset Resets all OSD settings to the factory preset values.

Operating the Monitor     43

OSD Warning Messages
When the monitor does not support a particular resolution mode you will
see the following message:

Dell C5517H

The current input timing is not supported by the monitor display.

Please change your input timing to 1920x1080, 60Hz or any

other monitor listed timing as per the monitor specifications.

This means that the monitor cannot synchronize with the signal that it is
receiving from the computer. See Monitor Specifications for the horizontal
and vertical frequency ranges addressable by this monitor. Recommended
mode is 1920 x 1080.

You will see the following message before the DDC/CI function is disabled.

Dell C5517H

The function of adjusting display setting using PC application will be

disabled.
Do you wish to disable DDC/CI function?

No

Yes

When the monitor enters the Power Save mode, the following message
appears:

Dell C5517H

Entering Power Save Mode.

44     Operating the Monitor

Activate the computer and wake up the monitor to gain access to the Using
the On-Screen Display (OSD) Menu.

If you press any button other than the power button, the following
messages will appear depending on the selected input:

Dell C5517H

There is no signal coming from your computer. Press any key on the

keyboard or move the mouse to wake it up. If there is no display, press

the monitor button now to select the correct input source on the

On-Screen-Display menu.

If VGA, HDMI or DP cable is not connected, a floating dialog box as shown

below appears. The monitor will enter Power Save Mode after 4 minutes if
left at this state.
Dell C5517H

? No VGA Cable

The display will go into Power Save Mode in 4 minutes.

www.dell.com/support/monitors

Operating the Monitor     45

 Dell
Dell C5517H
C5517H

? No HDMI 1 Cable

The display will go into Power Save Mode in 4 minutes.

www.dell.com/support/monitors

Dell
Dell C5517H
C5517H

? No HDMI 2 Cable

The display will go into Power Save Mode in 4 minutes.

www.dell.com/support/monitors

Dell
Dell C5517H
C5517H

? No DP Cable

The display will go into Power Save Mode in 4 minutes.

www.dell.com/support/monitors

See Solving Problems for more information.

46     Operating the Monitor

Setting the Maximum Resolution
To set the Maximum resolution for the monitor:
In Windows 7, Windows 8/Windows 8.1:
1. For Windows 8/Windows 8.1 only, select the Desktop tile to switch to
classic desktop.
2. Right-click on the desktop and click Screen Resolution.
3. Click the dropdown list of the screen resolution and select 1920 x
1080.
4. Click OK.
In Windows 10:
1. Right-click on the desktop and click Display settings.
2. Click Advanced display settings.
3. Click the dropdown list of Resolution and select 1920 x 1080.
4. Click Apply.
If you do not see 1920 x 1080 as an option, you may need to update
your graphics driver. Depending on your computer, complete one of the
following procedures:
If you have a Dell desktop or portable computer:
• Go to www.dell.com/support, enter your service tag, and
download the latest driver for your graphics card.

If you are using a non-Dell computer (portable or desktop):

• Go to the support site for your computer and download the latest
graphic drivers.
• Go to your graphics card website and download the latest graphic
drivers.

Operating the Monitor     47

Troubleshooting
WARNING: Before you begin any of the procedures in this section,
follow the Safety Instruction

Self-Test
Your monitor provides a self-test feature that allows you to check whether
your monitor is functioning properly. If your monitor and computer are
properly connected but the monitor screen remains dark, run the monitor
self-test by performing the following steps:
1. Turn off both your computer and the monitor.
2. Unplug the video cable from the back of the computer. To ensure
proper Self-Test operation, remove Digital (black connector), the
Analog (blue connector) cables and DP (black connector) from the
back of computer.
3. Turn on the monitor.
The floating dialog box should appear on-screen (against a black
background) if the monitor cannot sense a video signal and is working
correctly. While in self-test mode, the power LED remains white. Also,
depending upon the selected input, one of the dialogs shown below
will continuously scroll through the screen.
Dell
Dell C5517H
C5517H

? No HDMI 1 Cable

The display will go into Power Save Mode in 4 minutes.

www.dell.com/support/monitors

Dell
Dell C5517H
C5517H

? No HDMI 2 Cable

The display will go into Power Save Mode in 4 minutes.

www.dell.com/support/monitors

48    Troubleshooting
 Dell C5517H

? No VGA Cable

The display will go into Power Save Mode in 4 minutes.

www.dell.com/support/monitors

Dell
Dell C5517H
C5517H

? No DP Cable

The display will go into Power Save Mode in 4 minutes.

www.dell.com/support/monitors

4. This box also appears during normal system operation, if the video
cable becomes disconnected or damaged. The monitor will enter
Power Save Mode after 4 minutes if left at this state.
5. Turn off your monitor and reconnect the video cable; then turn on
both your computer and the monitor.
If your monitor screen remains blank after you use the previous procedure,
check your video controller and computer, because your monitor is
functioning properly.

Troubleshooting    49
Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the
screen abnormality you are experiencing is an inherent problem with your
monitor, or with your computer and video card.

A Up
B Down
C Menu
D Exit
E Power

NOTE: You can run the built-in diagnostics only when the video cable is
unplugged and the monitor is in self-test mode.
To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of
the screen).
2. Unplug the video cable(s) from the back of the computer or
monitor. The monitor then goes into the self-test mode.
3. Press and hold the Button A for 5 seconds. A gray screen appears.
4. Carefully inspect the screen for abnormalities.
5. Press the Button A on the back cover again. The color of the screen
changes to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, black,
white screens.
The test is complete when the white screen appears. To exit, press the
Button A again.
If you do not detect any screen abnormalities upon using the built-in
diagnostic tool, the monitor is functioning properly. Check the video card
and computer.

50    Troubleshooting
Common Problems
The following table contains general information about common monitor
problems you might encounter and the possible solutions.
Common What You Possible Solutions
Symptoms Experience
No Video/Power LED No picture • Ensure that the video cable
off connecting the monitor and
the computer is properly
connected and secure.
• Verify that the power outlet is
functioning properly using any
other electrical equipment.
• Ensure that the power button
is depressed fully.
No Video/Power LED No picture or no • Increase brightness & contrast
on brightness controls via OSD.
• Perform monitor self-test
feature check.
• Check for bent or broken pins
in the video cable connector.
• Ensure that the correct input
source is selected via the
Input Source Select menu.
• Run the built-in diagnostics.
Poor Focus Picture is fuzzy, • Perform Auto Adjust via OSD.
blurry, or ghosting • Adjust the Phase and Pixel
Clock controls via OSD.
(For VGA source only)
• Eliminate video extension
cables.
• Reset the monitor to Factory
Settings.
• Change the video resolution
to the correct aspect ratio
(16:9).
Shaky/Jittery Video Wavy picture or fine • Perform Auto Adjust via OSD.
movement (For VGA source only)
• Adjust the Phase and Pixel
Clock controls via OSD.
(For VGA source only)
• Reset the monitor to Factory
Settings.
• Check environmental factors.
• Relocate the monitor and test
in another room.

Troubleshooting    51
Common What You Possible Solutions
Symptoms Experience
Missing Pixels LCD screen has spots • Cycle power on-off.
• Pixel that is permanently off is
a natural defect that can occur
in LCD technology.
For more information on Dell
Monitor Quality and Pixel
Policy, see Dell Support site at:
www.dell.com/support/
monitors.
Stuck-on Pixels LCD screen has • Cycle power on-off.
bright spots • Pixel that is permanently off is
a natural defect that can occur
in LCD technology.
For more information on Dell
Monitor Quality and Pixel
Policy, see Dell Support site at:
www.dell.com/support/
monitors.
Brightness Problems Picture too dim or • Reset the monitor to Factory
too bright Settings.
• Auto Adjust via OSD.
• Adjust brightness & contrast
controls via OSD.
Geometric Distortion Screen not centered • Reset the monitor to Factory
correctly Settings.
• Auto Adjust via OSD.
• Adjust brightness & contrast
controls via OSD.
Horizontal/Vertical Screen has one or • Reset the monitor to Factory
Lines more lines Settings.
• Perform Auto Adjust via OSD.
• Adjust Phase and Pixel Clock
controls via OSD.
• Perform monitor self-test
feature check and determine if
these lines are also in self-test
mode.
• Check for bent or broken pins
in the video cable connector.

52    Troubleshooting
Common What You Possible Solutions
Symptoms Experience
Synchronization Screen is scrambled • Reset the monitor to Factory
Problems or appears torn Settings.
• Perform Auto Adjust via OSD.
(For VGA source only)
• Adjust Phase and Pixel Clock
controls via OSD.
(For VGA source only)
• Perform monitor self-test
feature check to determine if
the scrambled screen appears
in self-test mode.
• Check for bent or broken pins
in the video cable connector.
• Restart the computer in the
safe mode.
Safety-Related Issues Visible signs of • Do not perform any
smoke or sparks troubleshooting steps.
• Contact Dell immediately.
Intermittent Problems Monitor malfunctions • Ensure that the video cable
on & off connecting the monitor to
the computer is connected
properly and is secure.
• Reset the monitor to Factory
Settings.
• Perform monitor self-test
feature check to determine
if the intermittent problem
occurs in self-test mode.
Missing Color Picture missing color • Perform monitor self-test
feature check.
• Ensure that the video cable
connecting the monitor to
the computer is connected
properly and is secure.
• Check for bent or broken pins
in the video cable connector.
Wrong Color Picture color not • Change the Color Setting
good Mode in the Color Settings
OSD to Graphics or Video
depending on the application.
• Try different Color Preset
Settings in Color Settings OSD.
Adjust R/G/B value in Color
Settings OSD if the Color
Management is turned off.
• Change the Input Color
Format to PC RGB or YPbPr in
the Advance Setting OSD.

Troubleshooting    53
Common What You Possible Solutions
Symptoms Experience
No sound or sound Monitor has no • Make sure the audio cable is
is low sound or sound is properly connected to the
monitor.
low • Adjust the volume settings
of both your monitor and
computer.
• Make sure the computer
sound card driver is properly
installed and activated.
• Make sure the audio source is
correct on the OSD.
Image retention from Faint shadow from • Use the Power Management
a static image left on the static image feature to turn off the monitor
at all times when not in use
the monitor for a long displayed appears on (for more information, see
period of time the screen Power Management Modes.
• Alternatively, use a
dynamically changing
screensaver.

NOTE: When using ‘HDMI’ or DP mode, the positioning adjustments are

not available.

54    Troubleshooting
Product-Specific Problems
Specific Symptoms What You Possible Solutions
Experience
Screen image is too Image is centered on • Reset the monitor to Factory
small screen, but does not Settings.
fill entire viewing area
Cannot adjust the OSD does not appear • Turn off the monitor, unplug
monitor with the on the screen the power cord, plug back,
and then turn on the monitor.
buttons on the front
panel
No Input Signal when No picture, the LED • Check the signal source.
user controls are light is white. When Ensure the computer is not
in the power saving mode by
pressed you press “up”, moving the mouse or pressing
“down” or “Menu” any key on the keyboard.
key, the message “ • Check whether the signal
cable is plugged in properly.
No input signal” will Re-plug the signal cable if
appear. necessary.
• Reset the computer or video
player.
The picture does not The picture cannot fill • Due to different video formats
fill the entire screen the height or width of (aspect ratio) of DVDs, the
monitor may display in full
the screen screen.
• The option you select in
Display Settings-Aspect Ratio
might also influence the
picture fitting on screen.
• Run the built-in diagnostics.

NOTE: When choosing HDMI or DP mode, the Auto Adjust function is

not available.

Troubleshooting    55
Appendix
WARNING: Safety Instructions
WARNING: Use of controls, adjustments, or procedures other than those
specified in this documentation may result in exposure to shock, electrical
hazards, and/or mechanical hazards.
For information on safety instructions, see the Product Information Guide.

FCC Notices (U.S. Only) and Other Regulatory Information

For FCC notices and other regulatory information, see the regulatory
compliance website located at www.dell.com\regulatory_compliance.
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
(1) this device may not cause harmful interference
(2) this device must accept any interference received including interference
that may cause undesired operation

Contact Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find
contact information on your purchase invoice, packing slip, bill, or Dell
product catalog.
Dell provides several online and telephone-based support and service
options. Availability varies by country and product, and some services may
not be available in your area.
To get online monitor support content:
1. Visit www.dell.com/support/monitors
To contact Dell for sales, technical support, or customer service issues:
1. Visit www.dell.com/support.
2. Verify your country or region in the Choose A Country/Region
drop-down menu at the top left of the page.
3. Click Contact Us on the top left side of the page.
4. Select the appropriate service or support link based on your need.
5. Choose the method of contacting Dell that is convenient for you.

56    Appendix
Setting Up Your Monitor
Setting the display resolution to 1920 x 1080 (Maximum)
For optimal display performance while using the Microsoft Windows
operating systems, set the display resolution to 1920 x 1080 pixels by
performing the following steps:
In Windows 7, Windows 8/Windows 8.1:
1. For Windows 8/Windows 8.1 only, select the Desktop tile to switch to
classic desktop.
2. Right-click on the desktop and click Screen Resolution.
3. Click the dropdown list of the screen resolution and select 1920 x
1080.
4. Click OK.
In Windows 10:
1. Right-click on the desktop and click Display settings.
2. Click Advanced display settings.
3. Click the dropdown list of Resolution and select 1920 x 1080.
4. Click Apply.
If you do not see 1920 x 1080 as an option, you may need to update your
graphics driver. Please choose the scenario below that best describes the
computer system you are using, and follow the provided
1:If you have a Dell desktop or a Dell portable computer with Internet
access
2:If you have a non Dell desktop, portable computer, or graphics card

Setting Up Your Monitor     57

If you have a Dell desktop or a Dell portable computer with
Internet access
1. Go to http://www.dell.com/support, enter your service tag, and
download the latest driver for your graphics
2. After installing the drivers for your graphics adapter, attempt to set the
resolution to 1920 x 1080 again.
NOTE: If you are unable to set the resolution to 1920 x 1080, please
contact Dell to inquire about a graphics adapter that supports these
resolutions.

If you have a non Dell desktop, portable computer, or

graphics card
In Windows 7, Windows 8/Windows 8.1:
1. For Windows 8/Windows 8.1 only, select the Desktop tile to switch to
classic desktop.
2. Right-click on the desktop and click Personalization.
3. Click Change Display Settings.
4. Click Advanced Settings.
5. Identify your graphics controller supplier from the description at the
top of the window (e.g. NVIDIA, ATI, Intel etc.).
6. Please refer to the graphics card provider website for updated driver
(for example, http://www.ATI.com OR http://www.NVIDIA.com ).
7. After installing the drivers for your graphics adapter, attempt to set the
resolution to 1920 x 1080 again.
In Windows 10:
1. Right-click on the desktop and click Display settings.
2. Click Advanced display settings.
3. Click Display adapter properties.
4. Identify your graphics controller supplier from the description at the
top of the window (e.g. NVIDIA, ATI, Intel etc.).
5. Please refer to the graphics card provider website for updated driver
(for example, http://www.ATI.com OR http://www.NVIDIA.com ).
6. After installing the drivers for your graphics adapter, attempt to set the
resolution to 1920 x 1080 again.
NOTE: If you are unable to set the resolution to 1920 x 1080, please
contact the manufacturer of your computer or consider purchasing a
graphics adapter that will support the video resolution of 1920 x 1080.

58     Setting Up Your Monitor

Procedures for setting up dual monitors in Windows 7,
Windows 8/Windows 8.1 or Windows 10
For Windows 7
Connect the external monitor(s) to your laptop or desktop using a video
cable (VGA, HDMI, DP etc.) and follow any of the below setup method.
Method 1: Using keyboard shortcut “Win+P”
1. Press the Windows logo key + P on your keyboard.
2. While holding down the Windows logo key, press P to toggle between
the display selections.

Method 2: Using the “Screen Resolution” menu

1. Right-click on the desktop and click Screen resolution.

Setting Up Your Monitor     59

 2. Click Multiple displays to choose a display selection. If you do not see
the additional monitor listed, click Detect.
• You may need to restart your system and repeat steps 1 to 3 if the
system does not detect the added monitor.

60     Setting Up Your Monitor

For Windows 8/Windows 8.1
Connect the external monitor(s) to your laptop or desktop using a video
cable (VGA, HDMI, DP etc.) and follow any of the below setup method.
Method 1: Using keyboard shortcut “Win+P”
1. Press the Windows logo key + P on your keyboard.
2. While holding down the Windows logo key, press P to toggle between
the display selections.

Method 2: Using the “Screen Resolution” menu

1. From the Start screen, select Desktop tile to switch to the Classic
Windows desktop.

Setting Up Your Monitor     61

 2. Right-click on the desktop and click Screen resolution.

3. Click Multiple displays to choose a display selection. If you do not see

the additional monitor listed, click Detect.
• You may need to restart your system and repeat steps 1 to 3 if the
system does not detect the added monitor.

62     Setting Up Your Monitor

Setting Up Your Monitor     63
Setting Display Styles For Multiple Monitor in Windows 7 or Windows 8/
Windows 8.1
After the external monitor(s) have been set up, users can select the desired
display style from Multiple displays menu: Duplicate, Extend, Show
Desktop On.
• Duplicate these displays: Duplicate the same screen on two monitors
with the same resolution, chosen based on the monitor with a lower
resolution.
For Windows 8/Windows 8.1

64     Setting Up Your Monitor

• Show desktop only on: Display the status of a particular monitor.
This option is typically chosen when the laptop is used as a PC so the
user can enjoy a large external monitor. Most current laptops support
mainstream resolutions. As shown in the figure above, the resolution
of the laptop monitor is only 1280 x 800, but after connecting a 27”
external LCD monitor, users can immediately improve their visual
enjoyment to 1920 x 1080 Full HD quality.
For Windows 7

Setting Up Your Monitor     65

 For Windows 8/Windows 8.1

66     Setting Up Your Monitor

Setting Up Your Monitor     67
For Windows 10
Connect the external monitor(s) to your laptop or desktop using a video
cable (VGA, DVI, DP, HDMI etc.) and follow any of the below setup method.
Method 1: Using keyboard shortcut “Win+P”
1. Press the Windows logo key + P on your keyboard.
2. While holding down the Windows logo key, press P to toggle between
the display selections.

Method 2: Using the “Screen Resolution” menu

1. Right-click on the desktop and click Display Settings.

2. Click Customize your display to choose a display selection. If you do

not see the additional monitor listed, click Detect.
• You may need to restart your system and repeat steps 1 to 2 if the

68     Setting Up Your Monitor

system does not detect the added monitor.

Setting Up Your Monitor     69

Setting Display Styles For Multiple Monitors in Windows 10
After the external monitor(s) have been set up, users can select the desired
display style from Multiple displays menu: Duplicate, Extend, Show only
On, Disconnect.
• Duplicate these displays: Duplicate the same screen on two monitors
with the same resolution, chosen based on the monitor with a lower
resolution.

• Extend these displays: This option is recommended when an external

monitor is connected to a laptop, and each monitor can display
different screen independently to improve user convenience. The
relative position of the screens can be set up here, for example monitor
1 may be set up to be to the left of monitor 2 or vice versa. This
depends on the physical position of the LCD monitor in relation to the
laptop. The horizontal line displayed on both monitors can be based on
the laptop or external monitor. These are all adjustable options, and all
a user need do is drag the monitor of the main screen to the extended
monitor.

70     Setting Up Your Monitor

Setting Up Your Monitor     71
 • Show only on…: Display the status of a particular monitor. This
option is typically chosen when the laptop is used as a PC so the
user can enjoy a large external monitor. Most current laptops support
mainstream resolutions. As shown in the figure below, the resolution
of the laptop monitor is only 1280 x 800, but after connecting a 27”
external LCD monitor, users can immediately improve their visual
enjoyment to 1920 x 1080 Full HD quality.

72     Setting Up Your Monitor

Setting Up Your Monitor     73
74    Troubleshooting