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Coco Cola - Google Docs

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Joel Odongo
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9 views

Coco Cola - Google Docs

Uploaded by

Joel Odongo
Copyright
© © All Rights Reserved
Available Formats
Download as PDF, TXT or read online on Scribd
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‭1.

General Background Questions‬

‭●‬ T ‭ ell us about yourself:‬


‭"I’m a professional driver with [X years] of experience in heavy commercial vehicles,‬
‭including hauling. I prioritize safety, punctuality, and vehicle care."‬
‭●‬ ‭Why Coca-Cola?‬
‭"Coca-Cola is a respected brand known for quality and professionalism, and I’m excited‬
‭to contribute my skills to uphold that reputation."‬

‭2. Technical Knowledge and Skills‬

‭●‬ P ‭ re-trip inspection:‬


‭"I check brakes, tires, lights, fluids, and ensure the load is secure before starting any‬
‭trip."‬
‭●‬ ‭Breakdown handling:‬
‭"I notify dispatch, secure the vehicle, assess the issue, and seek help from the nearest‬
‭authorized service provider."‬

‭3. Safety and Compliance‬

‭●‬ T ‭ raffic law compliance:‬


‭"I strictly follow speed limits, traffic signs, and driving hours to ensure safety."‬
‭●‬ ‭Accident response:‬
‭"I ensure safety at the scene, notify authorities, inform the company, and document‬
‭details as needed."‬

‭4. Customer Service‬

‭●‬ H ‭ andling difficult customers:‬


‭"I stay calm, listen, and resolve issues professionally while keeping the company’s‬
‭standards in mind."‬
‭●‬ ‭Timely delivery:‬
‭"I plan routes, avoid delays, and communicate promptly if there are unexpected issues."‬

‭5. Situational Questions‬


‭●‬ M ‭ echanical failure:‬
‭"I stop safely, inform dispatch, and arrange for repairs or towing while securing the load."‬
‭●‬ ‭Tight deadlines:‬
‭"I manage time efficiently, plan routes strategically, and communicate any potential‬
‭delays early."‬

‭6. Teamwork and Communication‬

‭●‬ W ‭ orking with dispatchers:‬


‭"I maintain clear communication to ensure smooth coordination and timely updates."‬
‭●‬ ‭Training others:‬
‭"I share practical tips and encourage safe driving practices based on my experience."‬

‭7. Personality and Behavioral Traits‬

‭●‬ H ‭ andling stress:‬


‭"I stay focused, take breaks when needed, and maintain a positive attitude under‬
‭pressure."‬
‭●‬ ‭Punctuality:‬
‭"I plan ahead, account for traffic, and ensure my vehicle is always ready on time."‬

‭8. Administrative Knowledge‬

‭●‬ D ‭ elivery paperwork:‬


‭"I ensure documents are accurate, signed, and submitted promptly after deliveries."‬
‭●‬ ‭Record-keeping:‬
‭"I track mileage, fuel use, and maintenance to ensure compliance with company‬
‭policies."‬

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