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0% found this document useful (0 votes)
13 views152 pages

ISD300_UM15_en

Hhhh

Uploaded by

Mandip yadav
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
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Intelligent Spooling Device

ISD300

User Manual
Manufactured by:
SEH Computertechnik GmbH
Suedring 11
33647 Bielefeld
Germany
Phone: +49 (0)521 94226-29
Fax: +49 (0)521 94226-99 Document:
Support: +49 (0)521 94226-44 Type: User Manual
Email: [email protected] Title: ISD300
Web: http://www.seh.de Version: 1.5 (for ISD300 = Hardware >3.0)

Online Links to important Internet Resources:


Support Contacts and Information: http://www.seh-technology.com/support
Sales Contacts and Information: http://www.seh-technology.com/sales

SEH Computertechnik GmbH has endeavoured to ensure that the information in all manuals is correct. If you detect any
inaccuracies please inform us at the address indicated below. SEH Computertechnik GmbH will not accept any liability for
any error or omission. The information in this manual is subject to change without notification.
All rights are reserved. Copying, other reproduction or translation without the prior written consent from SEH
Computertechnik GmbH is prohibited.

© 2010 SEH Computertechnik GmbH


All trademarks, registered trademarks, logos and product names are property of their respective owners.
This product uses ’Open Source Software’. For further information, please contact http://www.seh.de.
The product documentation gives you valuable information about your product.
Keep the documentation for further reference during the life cycle of the product.
Table of Contents

1 General Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.1 ISD300 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
1.2 Documentation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1.3 Support and Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.4 Your Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.5 First Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
1.6 Switching on/off the ISD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

2 Administration Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.1 Administration via the ISD Control Center . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.2 Administration via the SEH ISD Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . 18
2.3 Administration via the ISD Operating Panel . . . . . . . . . . . . . . . . . . . . . . . . 21

3 Printing Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
3.1 LPD Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
3.2 Socket Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
3.3 IPP Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
3.4 Windows Printing (SMB/CIFS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

4 Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
4.1 How to Get Information via the ISD Control Center. . . . . . . . . . . . . . . . . 27
4.2 How to Get Information via Email or SNMP Traps . . . . . . . . . . . . . . . . . . 32
4.3 How to Get Information via the SEH ISD Manager . . . . . . . . . . . . . . . . . . 33
4.4 Which Information Do I Get via the Device Front? . . . . . . . . . . . . . . . . . . 34

5 Network and Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35


5.1 How to Configure IPv4 Parameters? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
5.2 How to Configure IPv6 Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
5.3 How to Configure DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
5.4 How to Define the Host Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
5.5 How to Configure the Device Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
5.6 How to Use the Notification Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
5.7 How to Use the Quick Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

ISD300 User Manual 3


6 The ISD in Microsoft Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
6.1 How to Implement the ISD into the Active Directory . . . . . . . . . . . . . . . 49
6.2 How to Use an NTLM Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
6.3 How to Define the Printer Administrator. . . . . . . . . . . . . . . . . . . . . . . . . . . 52
6.4 How to Define the ISD as a Stand-Alone Server . . . . . . . . . . . . . . . . . . . . 53
6.5 How to Configure the Local User Management . . . . . . . . . . . . . . . . . . . . 53
6.6 How to Configure Additional Windows Settings . . . . . . . . . . . . . . . . . . . 57

7 Printer Driver Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58


7.1 How to Save Printer Drivers on the ISD . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
7.2 How to Assign Printer Drivers to Queues. . . . . . . . . . . . . . . . . . . . . . . . . . . 62
7.3 How to Initiate the Driver Installation on the Workstation
(Point and Print) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
7.4 How to Distribute Printer Drivers to several ISDs . . . . . . . . . . . . . . . . . . . 64
7.5 How to Distribute Queues and Printer Drivers. . . . . . . . . . . . . . . . . . . . . . 65

8 Print Queues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
8.1 How to Find Queues in the Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
8.2 How to Create a Queue (Socket/LPD/IPP) . . . . . . . . . . . . . . . . . . . . . . . . . . 70
8.3 How to Create a Copy Queue. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
8.4 How to Create a Balance Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
8.5 How to Modify a Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
8.6 How to Define Queue Settings (Drivers/TCP Port/ThinPrint®) . . . . . . . 74
8.7 How to Delete a Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
8.8 How to Test a Queue (Printing a Test Page) . . . . . . . . . . . . . . . . . . . . . . . . 75
8.9 How to Enable/Disable a Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
8.10 How to Reject/Allow Print Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
8.11 How to Assign a Filter Application to a Queue . . . . . . . . . . . . . . . . . . . . 77

9 Print Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
9.1 How to Delete Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
9.2 How to Hold/Restart Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
9.3 How to Prioritize Print Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
9.4 How to Move Jobs to other Queues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
9.5 How to Store Jobs in a Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
9.6 How to Manage Print Jobs in the Repository . . . . . . . . . . . . . . . . . . . . . . . 81

ISD300 User Manual 4


10 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
10.1 How to Control the Access to the ISD Control Center . . . . . . . . . . . . . 85
10.2 How to Control the Access to the ISD Operating Panel . . . . . . . . . . . . 89
10.3 How to Control the Access to Queues . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
10.4 How to Use Certificates Correctly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
10.5 How to Block Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100

11 Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
11.1 How to Manage Backup Images . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
11.2 How to Uninstall/Install Software Modules . . . . . . . . . . . . . . . . . . . . . .105
11.3 How to Use the Diagnostics Function . . . . . . . . . . . . . . . . . . . . . . . . . . .107
11.4 How to Reset ISD Parameters to their Default Values . . . . . . . . . . . . .108
11.5 How to Reset the Passwort. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
11.6 How to Carry out an Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
11.7 How to Restart the ISD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

12 Additional Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113


12.1 How to Use the ISD as DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
12.2 How to Use the ISD as DNS Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
12.3 How to Use the ISD as ThinPrint® Gateway. . . . . . . . . . . . . . . . . . . . . . .118
12.4 How to Use Filter Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

13 Internet Protocol Security (IPsec) . . . . . . . . . . . . . . . . . . . . . 124


13.1 How to Create IPsec Rules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129
13.2 How to Use IPsec Configuration Files . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
13.3 How to Define Exceptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
13.4 How to Enable IPsec Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

14 Appendix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
14.1 Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144
14.2 List of Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
14.3 List of Figures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149
14.4 Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150

ISD300 User Manual 5


General Information

1 General Information


This chapter contains information concerning the
device and the documentation as well as notes about
your safety.
You will learn how to benefit from your ISD and how to
operate the device properly.

What information do • ’ISD300’ Ö6


you need?
• ’Documentation’ Ö8
• ’Support and Service’ Ö11
• ’Your Safety’ Ö12
• ’First Steps’ Ö13
• ’Switching on/off the ISD’ Ö14

1.1 ISD300

Purpose The ISD was developed to spool and manage print jobs and to
handle print queues.
In complex networks with high volumes of data traffic and in
large-scale structures, the ISD can substantially relieve server load
and remove strain from the network. This results in better
performance and enhanced system stability.
The ISD adds server qualities to the printing in peer-to-peer
networks. Enhanced transparency, higher performance and the
central management of all print processes result in maximum
efficiency and very little time required for maintenance and system
updates.
The ISD is able to accept print jobs from various operating systems
and to forward them to the printer via Socket, LPD, or IPP.

ISD300 User Manual 6


General Information

Features • Central, efficient management of all print jobs and queues in the
network
• Many print job management options: Prioritizing, deleting,
halting, re-routing to alternative queues, etc.
• Many queue management options: Setting up balance and copy
queues, blocking queues, etc.
• Quick, simple Installation: network printers are automatically
detected, printer drivers can be automatically installed using
Point and Print functionality, etc.
• Location-independent management via browser
• Simple initial configuration using the front panel display and
control panel
• Comprehensive security options:
- access control for configuration menus and queues,
- web page encryption using HTTPs (TLS/SSL), certificates
- Certificate management
- Session management
- support of the Windows Active Directory
- IPsec support
• Automatic error notification via email
• With integrated DHCP/DNS functionality to automatically assign
the IP address in networks without DHCP/DNS server
• Seamless integration in all Windows environments: MS Domain
support.
• With integrated ThinPrint .print Client v7.0 and ThinPrint SSL
encryption
• IPv6 support

Supported • Application Level: HTTP, SNMP, DHCP


Network Protocols
• Client to ISD: LPD, SMB, Socket, IPP, ThinPrint
• ISD to Printer: Socket, LPD, IPP

ISD300 User Manual 7


General Information

Procedure and Basic The ISD can be installed, configured, and managed quickly and
Functions easily. You will need an IP address to connect the ISD to the network.
The IP address can be obtained automatically via DHCP or manually
via the keys at the front of the device. The entire installation,
configuration, and administration of the ISD and the connected
network printers is done via a web interface (ISD Control Center).
All print servers and network printers that are available in the
network will be detected automatically by search mechanisms
during the installation procedure and will be made available as
completely configured print queues.
If required, the drivers that are needed for printing purposes can be
installed automatically to the connected Windows clients by means
of the Microsoft feature Point-and-Print. To do this, the drivers must
be stored to the ISD beforehand.

1.2 Documentation

Structure of the The ISD documentation consists of the following documents:


Documentation
User Documentation
Detailed description of the ISD configuration and
F

administration. (This document)


PD

You will find the PDF file at www.seh.de or on the ISD


hard disk (see: ’Service Area’ Ö11).

Quick Installation Guide


Information about security, hardware installation, and the
PD ed
t
F

initial operation procedure.


in
Pr

You will find the PDF file at www.seh.de or on the ISD


hard disk (see: ’Service Area’ Ö11).
Online Help (ISD Control Center)
The Online Help contains detailed information about how
L
M

to use the ISD Control Center.


HT

Online Help (SEH ISD Manager)


The Online Help contains detailed information about how
L
M

to use the software tool ’SEH ISD Manager’.


HT

ISD300 User Manual 8


General Information

Scope This document describes the entire functional range of the ISD.
and Content Access to the administration interface (ISD Control Center) is
restricted to different user groups. Many instructions in this
document require admin rights for the ISD Control Center.

Document Features This documentation has been designed as an electronic document


for screen use. Many programs (e.g. Adobe Reader) offer a bookmark
navigation feature that allows you to view the entire document
structure.
This document contains hyperlinks to the associated information
units. If you want to print this documentation, we recommend using
the printer setting ’Duplex’ or ’Booklet’.

Terminology Used in The explanation of technical terms used in this document is


this Document summarized in a glossary. The glossary provides a quick overview of
technical matters and background information; see: Ö144.

ISD300 User Manual 9


General Information

Symbols and A variety of symbols are used within this document. Their meaning is
Conventions listed in the following table:
Table 1: Conventions within the documentation

Symbol / Convention Description

A warning contains important information that


must be heeded. Non-observance may lead
Warning to malfunctions.

A notice contains information that should be


heeded.
Note

The ‘hand’ symbol marks the beginning of


Proceed as follows: instructions. Individual instructions are set in
1. Mark ... italics.

ª Confirmation The arrow confirms the consequence of an


action.

; Requirements Hooks mark requirements that must be met


before you can begin the action.

† Option A square marks procedures and options that


you can choose.

• Eye-catchers mark lists.

 This sign indicates the summary of a chapter.

Ö The arrow marks a reference to a page within


this document. In the PDF file, you can jump
to this page by clicking the symbol.

Bold Established terms (of buttons or menu items,


for example) are set in bold.

Courier Command lines are set in Courier font.

’Proper names’ Proper names are put in inverted commas

ISD300 User Manual 10


General Information

1.3 Support and Service


Service Area The service area is a defined memory area on the ISD hard disk. The
service area contains the ISD documentation and the installation
files for the ISD tools. The service area can be displayed via the ISD
Control Center.

Proceed as follows:
1. Start the ISD Control Center Ö15.
2. Select Manuals & Tools.
ª The service area is displayed.

Support If questions remain, please contact our hotline. SEH


Computertechnik offers extensive support and user training sessions.

 Monday through Thursday


Friday
from 8:00 a.m. to 4:45 p.m. and
from 8:00 a.m. to 3:15 p.m. (CET)

℡ +49 (0)521 94226-44

[email protected]
@

Current Services The following services can be found on the website www.isd.info.

• current software
• current tools
• current documentation
• current product information
• product data sheet
• FAQ
• and much more

ISD300 User Manual 11


General Information

1.4 Your Safety


Read and observe all safety regulations and warnings found in the
documentation, on the device and on the packaging. This will avoid
potential misuse and prevent damages to people and devices.
SEH Computertechnik GmbH will not accept any liability for
personal injuries, property damages and consequential damages
resulting from the non-observance of the mentioned safety
regulations and warnings. Non-observance will result in the
warranty claims becoming void.

Intended Use The ISD300 was developed to spool and manage print jobs in TCP/IP
networks. The ISD has been designed for use in office environments.

Improper Use All uses of the device that do not comply with the ISD
functionalities described in the documentation are regarded as
improper uses. It is not allowed to make modifications to the
hardware and software or to try to repair the device.

Safety Regulations Before starting the initial operation procedure of the ISD, please
note the safety regulations in the Quick Installation Guide. The
Hardware Installation Guide is enclosed in the packaging.

Warnings Read and observe all warnings mentioned in this document.


Warnings are found before any instructions known to be dangerous.
They are presented as follows:

Warning!

ISD300 User Manual 12


General Information

1.5 First Steps


This section provides all the information that you need for a fast
operational readiness.

Proceed as follows:
1. Read and observe the security regulations in order to avoid
damages to people and devices Ö12.
2. Carry out the hardware installation. The hardware installation
comprises the connection of the ISD to the network and the
power supply; see: ’Quick Installation Guide’.
3. Switch on the ISD; see: ’Quick Installation Guide’ or Ö14.
4. Make sure that an IP address is stored in the ISD; see: ’Defining
IPv4 Parameters Manually via the Front of the Device’ Ö36.
5. Start the ISD Control Center Ö15.
6. Log on as Admin Ö16.
7. Carry out a Quick Setup Ö46.
The Quick Setup includes the configuration of TCP/IP
parameters and queues.
8. Define the role of the ISD within the network Ö48.
9. Install the printer drivers Ö58.
10. Configure the printer queues Ö78.
ª The ISD is operational.

ISD300 User Manual 13


General Information

1.6 Switching on/off the ISD


Print jobs that are processed while the ISD shuts down cannot be
completed. Print jobs that are stored in a queue will be completed
when the device reboots.

Boot
To start the ISD system
software, press the indicated
button for a short time.

Shut down
To shut down the ISD system
software, keep the indicated
button pressed for 5 seconds.

Fig. 1: ISD Front View - Switching on/off the ISD

Some ISD models have an additional power switch at the rear side of
the device. For further information refer to the ’Quick Installation
Guide’.

What Happens in the When the ISD receives again the necessary power, it takes on the
Case of a Power Failure? same status as before the power failure.

ISD300 User Manual 14


Administration Methods

2 Administration Methods


You can administer and configure the ISD in a number
of ways. The following chapter gives you an overview
of the various administration options.

You will get information on when to use these methods and which
functions these methods support.

What information do • ’Administration via the ISD Control Center’ Ö15


you need?
• ’Administration via the SEH ISD Manager’ Ö18
• ’Administration via the ISD Operating Panel’ Ö21

2.1 Administration via the ISD Control Center


The ISD Control Center is a user interface for the administration of
the ISD. The ISD Control Center is stored in the ISD and can be
displayed on a PC by means of an Internet browser (Internet
Explorer, Netscape, Firefox, Safari).

Requirements ; The ISD is connected to the network.


; The ISD has a valid IP address, see: Ö35.

Proceed as follows:
Starting the 1. Open your web browser.
ISD Control Center 2. Enter the IP address of the ISD as the URL.
ª The ISD Control Center will be displayed.

If the ISD Control Center is not displayed, check the proxy settings
of your browser.

ISD300 User Manual 15


Administration Methods

You can also start the ISD Control Center via the software tool ’SEH
ISD Manager’. To start the ISD Control Center via the SEH ISD
Manager, mark the ISD in the selection list and select ISD –
Homepage from the menu bar.

Logging on to the After starting the ISD Control Center the 'Login' dialog appears.
ISD Control Center Access to the ISD Control Center is granted to the user profiles ’Any’,
’User’, and ’Admin’. You will also need a password.
The following describes access as ’Admin’ with the default password.

Proceed as follows:
1. Start the ISD Control Center.
2. Select 'Admin’ from the Login account list.
3. Enter the password ’admin'.
4. Click Login to confirm.
ª The ISD Control Center shows the menu structure for the user
profile ’Admin’.

Change the default password when you use the ISD in a real
situation. For further information; see: Ö85.

ISD300 User Manual 16


Administration Methods

Structure of The available menu items are located in the navigation bar (top).
ISD Control Center After selecting a menu item, the available submenu items are
displayed on the left side. After selecting a submenu item, the
corresponding page with its content is displayed.

Fig. 2: ISD Control Center - Administrator Login

The menu items refer to the configuration of the ISD. The menu
items will be described in this document.

All administrative actions via the ISD Control Center require access
as ’Admin’. For further information; see: Ö85.

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Administration Methods

2.2 Administration via the SEH ISD Manager


The SEH ISD Manager is a software that has been developed by SEH
Computertechnik GmbH for a simple administration of the ISDs.

Basic Functions After starting the SEH ISD Manager the ISDs can be added to the
device list. You can mark and then monitor or configure the devices
listed in the device list. You can modify the device list and adopt it
to your individual needs.

Which Functions Are The SEH ISD Manager offers the following features to assist you in
Supported? your work:
• Monitoring: A status indicator monitors all the ISDs available in
the network. The status indicator provides information about the
utilized capacity, network configurations, Windows
configurations, login status, set-up queues and printers, etc.
• Backup Management: The configuration settings of an ISD can
be saved and maintained in an image file. The image files can be
created and deleted at any time. Image files can also be
manually or automatically backed up to the PC.
• Update Management: The Update Management function allows
software to be simultaneously installed on one or more ISDs. The
software can be a software update, a patch, a filter application
or an image file.
• Queues and printer drivers: Queues and printer drivers installed
on the ISDs can be combined and stored in a database on the PC.
From here they can be easily forwarded to and installed on other
ISDs.
• Reboot: One action is required to activate a restart on one or
more ISDs.

User Rights You will need certain user rights in order to carry out configurations
via the SEH ISD Manager. When saving software, queues, and printer
drivers to an ISD or carrying out a restart, you will be prompted to
enter the password for the user profile ’Admin’. For further
information; see: Ö85.

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Administration Methods

Installation and In order to use the SEH ISD Manager, the program must be installed
Program Start on a computer with a Windows operating system.
You will find the SEH ISD Manager installation file at www.seh.de or
on the ISD hard disc. (see: ’Service Area’ Ö11).

Proceed as follows:
1. Start the SEH ISD Manager installation file.
2. Follow the installation routine.
ª The SEH ISD Manager will be installed on the system.

To start the SEH ISD Manager, double-click the SEH ISD Manager
icon . The icon is found on the desktop or the Windows start
menu.
(Start Æ Programs Æ SEH Computertechnik GmbH Æ SEH ISD Manager)

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Administration Methods

Structure of After the program start you will see the main dialog with the
the SEH ISD following elements. The dialog may vary, depending on which
Manager elements you have chosen to be shown or hidden.

Display area
Menu bar Device list ’device properties’

Log window

Fig. 3: SEH ISD Manager - Main Dialog

Detailed information on how to use the SEH ISD Manager can be


found in the Online Help. To start the Online Help, select Help –
Online Help from the menu bar.

ISD300 User Manual 20


Administration Methods

2.3 Administration via the ISD Operating Panel


The ISD operating panel is located at the front of the device. Use the
navigation keys to carry out different tasks.

Fig. 4: ISD Device - Operating Panel with Navigation Keys

Which Functions Are The navigation keys of the ISD operating panel allow you to
Supported?
• ’Switching on/off the ISD’ Ö14
• ’Getting Information’ Ö34
• ’Defining IPv4 Parameters Manually via the Front of the Device’
Ö36
• ’Defining IPv4 Parameters via DHCP using the Front of the
Device’ Ö37
• ’Resetting the ISD Parameters’ Ö108
• ’Reseeting the Password’ Ö109

You can protect the operating panel against unauthorized access by


means of a 4-digit PIN. The administrator defines the PIN on the ISD
Control Center. If the operating panel is protected, you must enter
the PIN via the navigation keys; see: Ö89.

ISD300 User Manual 21


Printing Methods

3 Printing Methods


The ISD supports a number of printing methods. It all
depends on how the print data is sent from the client
to the printer. This chapter gives a short overview.

The print data is sent from the client to the printers via the ISD. The
print data stream can be divided into two ways:
• The print data is sent from the client to the ISD
(This setting will be configured on the PC client while setting up printers).

• The print data is sent from the ISD to the printer


(The queue type specifies which protocol is used to send the print data from the
ISD to the printer. Queues will be created on the ISD via the ISD Control Center.)

What information do • ’LPD Printing’ Ö22


you need?
• ’Socket Printing’ Ö23
• ’IPP Printing’ Ö25
• ’Windows Printing (SMB/CIFS)’ Ö26

3.1 LPD Printing


The ISD supports printing via the LPD (Line Printer Daemon)
protocol. During LPD printing the print data is sent to the IP address
of the printer by means of the LPR port.

ISD Ö Printer Every queue created during the Quick Setup automatically supports
LPD printing. This means that a queue that is configured on the ISD
sends print data to the assigned printer via LPD. For further
information; see: Table 13 Ö67.

Client Ö ISD In order to use LPD, the port name for the configuration of the
client must be identical to the queue name on the ISD.

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Printing Methods

3.2 Socket Printing


When socket printing is used, the print data will be sent from the
client to the ISD via direct TCP/IP ports. The ISD receives the print
data and routes it to the printers.

Procedure Follow the instructions to make use of socket printing:


† ’Preparing the Client for Socket Printing’ Ö23.
† ’Preparing the Queue for Socket Printing’ Ö24

Preparing the Client for Socket Printing


As far as socket printing is concerned, a printer port must be added
to every client intended for printing. You can use the printing
service of a Windows operating system or the SEH Print Monitor to
configure printer ports on the clients.
The SEH Print Monitor is an SEH-specific extension. It ensures,
amongst others, the transfer of print data from the client to the ISD
by means of direct TCP/IP ports. In conjunction with the ISD, only
connections via the HTTP protocol are available. You can choose
between unencrypted (HTTP port 80) and encrypted connections
(HTTP port 443).
Encrypted connections can be additionally secured by means of an
authentication. For authentication purposes you must install the
certificate of the ISD to the client; see: Ö97.

Installing the SEH You will find the SEH Print Monitor installation file at www.seh.de or
Print Monitor on the ISD hard disc. (see: ’Service Area’ Ö11).

Proceed as follows:
1. Start the SEH Print Monitor installation file.
2. Follow the installation routine.
ª The SEH Print Monitor will be installed to your system.

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Printing Methods

Creating The following description refers to the configuration in Windows XP.


Printer Ports Depending on your Windows system, the menu navigation can vary.

Proceed as follows:
1. Click 'Start' > 'Settings' > 'Printers and Faxes'.
2. Select File – Add Printer from the menu bar.
The 'Add Printer Wizard' appears.
3. Click Next.
4. Tick Local printer attached to this computer.
5. Click Next.
6. Tick Create a new port.
7. Select 'SEH Print Monitor' from the Type of port list.
8. Click Next.
The dialog SEH TCP/IP Port Configuration appears.
9. Specify the ISD via the IP address or host name.
10. Follow the program.
ª The printer port will be added to the client.

Preparing the Queue for Socket Printing


Every queue created on the ISD during the Quick Setup supports
socket printing. A TCP/IP port from the range 9100 to 9107 is
additionally assigned to the queues.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select QUEUES & JOBS - Print Sockets.
3. Assign available queues to the TCP/IP ports.
4. Click Save to confirm.
ª The setting is saved.

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Printing Methods

3.3 IPP Printing


The IPP (Internet Printing Protocol) provides printing services via a
network. IPP is based on HTTP 1.1. Bidirectional functions have been
added to allow status queries and notifications.
In a client/server system, print data can be transmitted via IPP in an
encrypted or unencrypted way. Every queue created during the
Quick Setup automatically supports IPP. For further information;
see: Table 13 Ö67.
In the case of IPP printing, the IPP device will be addressed via a
Uniform Resource Identifier (URI). The syntax of the URI looks as
follows:

ISD Ö Printer Transmission of unencrypted data


http://<ip-address>:631/ipp/<logical printer>
ipp://<ip-address>/ipp/<logical printer>

Transmission of encrypted data


https://<ip-address>/ipp/<logical printer>

<ip-address> = IP address or host name of the end device*


<logical printer> = logical printer (lp1 - lp8) **

* The syntax describes an application scenario where the print data is sent from the ISD to
an SEH print server.
** The logical printer defines the printer port to which the print data is sent. If no logical printer is
defined, the logical printer no. 1 will be used automatically.

Client Ö ISD Transmission of unencrypted data


ipp://<ip-address>/printers/<my_queue>
http://<ip-address>:631/printers/<my_queue>

Transmission of encrypted data


https://<ip-address>/printers/<my_queue>

<ip-address> = IP address or host name of the ISD


<my_queue> = queue name on the ISD

ISD300 User Manual 25


Printing Methods

3.4 Windows Printing (SMB/CIFS)


Windows printing is based on the protocols SMB and CIFS. SMB
(Server Message Block) describes the exchange of data between
computers in a network.
CIFS (Common Internet File System) describes an extended version
of SMB. CIFS is based on NBT (NetBIOS over TCP/IP) and SMB and
offers (amongst the sharing of files and printers) additional services.
The ISD supports the protocols used by Windows and thus offers
additional functions.
SMB printing is almost exclusively used by Microsoft operating
systems. It is based on the SMB protocol, today regarded as the
preferred protocol for communicating and sharing files and
resources on a network. In order to integrate the ISD in a Microsoft
environment; see: ’The ISD in Microsoft Networks’ Ö48.
One major advantage of SMB printing in client/server environments
is its central driver management capability (Point and Print). This
method is used to store printer drivers centrally on the ISD. If a
client establishes a connection to a printer on the ISD, the client will
find the suitable driver on the ISD. The driver will then be
automatically installed on the client. In order to use Point and Print,
see: Ö58.

ISD300 User Manual 26


Status Information

4 Status Information


The ISD offers you a multitude of information. This
chapter describes how to receive, display, and interpret
the information.

What information do • ’How to Get Information via the ISD Control Center’ Ö27
you need?
• ’How to Get Information via Email or SNMP Traps’ Ö32
• ’How to Get Information via the SEH ISD Manager’ Ö33
• ’Which Information Do I Get via the Device Front?’ Ö34

4.1 How to Get Information via the ISD Control


Center
You can view the current configuration status of the ISD via the ISD
Control Center. Additionally you can view and analyze the print
volume in the network. You can view current and completed print
jobs.

What do you want † ’Displaying Basic Information’ Ö28


to do?
† ’Displaying Status Information’ Ö28
† ’Displaying MS Windows Network Information’ Ö29
† ’Displaying Queues’ Ö30
† ’Displaying Current Print Jobs’ Ö31
† ’Displaying the Job History’ Ö31
† ’Displaying Advanced Status Information’ Ö31

ISD300 User Manual 27


Status Information

Displaying Basic Information


After the login, basic information of the ISD will be displayed on the
’Start’ page. In addition to the user profile, the host name, and the
IP address you will get the following information:
Table 2: Basic Information

Parameters Description

Software Version number of the installed software

Queues Number of configured print queues on the ISD

Current jobs Number of current print jobs on the ISD

Hard disk usage Used hard drive capacity

Memory usage Used RAM capacity

Connected Windows Number of connected Windows clients


clients

Displaying Status Information


Detailed status information can be found on the ’Maintenance’
page.

Proceed as follows:
1. Select MAINTENANCE - Status.
ª The status information is displayed.
Table 3: Status Information

Parameters Description
Device
Default name Default name of the ISD

Host name Host name of the ISD

Date Current date


Time Current time

Uptime Period of time during which the ISD is operational

Serial number Serial number of the ISD

ISD300 User Manual 28


Status Information

Parameters Description
Software Version number of the installed software

Hardware version Hardware version of the ISD


Network

Hardware address Hardware address of the ISD (MAC address)

IP address IPv4 address of the ISD


Subnet mask Subnet mask

Gateway Gateway address of the ISD.


A gateway is used to ensure communication between the ISD
and devices in other subnets.

Primary DNS server IP address of the primary DNS server

Secondary DNS IP address of the secondary DNS server.


server The secondary DNS server is used if the first one is not available.

DNS domain name Domain name of the DNS server

MS Windows
NetBIOS name NetBIOS name of the ISD

NetBIOS workgroup Name of the NetBIOS workgroup

WINS server IP address or host name of the WINS server

Printer administrator Local user that has the right to install printer drivers and carry out
global printer settings.

Hard Disk

Model Name of the hard disk model


Capacity Complete hard disk capacity

Used Used hard disk space

Displaying MS Windows Network Information


Detailed information about the Windows network settings can be
found on the ’MS Windows’ page.

Proceed as follows:
1. Select MS WINDOWS - Network Settings.
ª The Windows network settings are displayed.

ISD300 User Manual 29


Status Information

Table 4: MS Windows Information

Parameters Description

Host / NetBIOS name NetBIOS name of the ISD.


The NetBIOS name is identical to the host name.

WINS server IP address or host name of the WINS server

Workgroup Name of the NetBIOS workgroup

(Active Directory) Domain name within the Active Directory


Domain name

Password server IP address or host name of the password server.

Server role Role of the ISD within the network environment

Status Membership within a domain

Displaying Queues
Detailed information about the created queues can be found on the
’Queues’ page.

Proceed as follows:
1. Select QUEUES & JOBS - Queues.
ª The queues are displayed.
Table 5: Queues Information

Parameters Description

Description Freely definable description of the queue.

Location Freely definable description of the printer location.

IP address IP address of the connected printer.

State Status of the queue

Jobs Number of current print jobs

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Status Information

Displaying Current Print Jobs


You can display the current print jobs. You get details such as the
name, size, or status of the print job.

Proceed as follows:
1. Select QUEUES & JOBS - Current Jobs.
ª The active print jobs are shown.

The print jobs that are displayed can be edited. Editing means the
deleting, halting, and prioritizing of print jobs as well as moving
print jobs to different queues. To edit a print job click the name of
the queue.

Displaying the Job History


You can view the completed print jobs in the Job History. You get
details such as the name or size of the print job.

Proceed as follows:
1. Select QUEUES & JOBS - Job History.
ª The Job History is displayed.

Displaying Advanced Status Information


Via the Diagnostics area you can display the following status
information.
• network information
• memory information
• task information

Proceed as follows:
1. Select MAINTENANCE - Diagnostic.
2. Select the Advanced Status tab.
ª The advanced status information is display.

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Status Information

4.2 How to Get Information via Email or SNMP Traps


You can get notifications as emails or SNMP traps from the ISD. You
can define which event or type of notification will cause the ISD to
send a notification.

Voraussetzung ; The notification service has been configured; see: Ö44.

In addition, the ISD can send the following information to the


recipients of the notification service:
• number of failed login attempts to the ISD Control Center; see:
Ö88
• Log Files; see: Ö107
• Information about Hardware, Cups and Samba; see: Ö107

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Status Information

4.3 How to Get Information via the SEH ISD Manager


The SEH ISD Manager allows you to get an overview of the entire
ISD status information.

Requirements ; The SEH ISD Manager is installed on the PC; see: Ö18.
Proceed as follows:
1. Start the SEH ISD Manager Ö19.
2. Add the ISD to the list.
- Select List - Add ISD.
- Define the ISD via the IP address or host name.
- Click OK to confirm.
3. Make sure that the device properties are displayed in the main
dialog.
4. Double-click the ISD in the list.
ª The entire ISD status information is shown.

Fig. 5: SEH ISD Manager – Status Information

ISD300 User Manual 33


Status Information

4.4 Which Information Do I Get via the Device Front?


You can get information via the display at the device front. IP
address, date/time, available storage space and MAC address* are
displayed one after another.

ISD0794BC
192.168.0.21
ISD0794BC
06.08.2009 15:38
ISD0794BC
Displaying Information
HD: 59205 MB Press the navigation key.
ISD0794BC
MAC: :07:94:BC

Fig. 6: ISD Device - Information in the Display

* The display only shows the last six digits of the MAC address. For further information; see:
Ö146.

ISD300 User Manual 34


Network and Device Settings

5 Network and Device Settings


You can configure the device time, DNS, host name,
etc. on the ISD. This chapter describes the network and
device settings.

What information do • ’How to Configure IPv4 Parameters?’ Ö35


you need?
• ’How to Configure IPv6 Parameters’ Ö38
• ’How to Configure DNS’ Ö41
• ’How to Define the Host Name’ Ö42
• ’How to Configure the Device Time’ Ö42
• ’How to Use the Notification Service’ Ö44
• ’How to Use the Quick Setup’ Ö46

Please use the Quick Setup for the initial configuration of the ISD.

5.1 How to Configure IPv4 Parameters?


TCP/IP (Transmission Control Protocol over Internet Protocol)
forwards data packets across several connections and establishes a
connection between the network participants.
You can define various parameters (IP, netmask, gateway) for an ideal
integration of the ISD into a TCP/IP network. You can assign the TCP/IP
parameter manually or have it assigned automatically via DHCP
(Dynamic Host Configuration Protocol). The manually assignment is
default. You can define the parameters via the operating panel at the
front of the device or via the ISD Control Center.

What do you want † ’Defining IPv4 Parameters Manually via the Front of the Device’ Ö36
to do?
† ’Defining IPv4 Parameters via DHCP using the Front of the
Device’ Ö37
† ’Defining IPv4 Parameters via the ISD Control Center’ Ö37

ISD300 User Manual 35


Network and Device Settings

Defining IPv4 Parameters Manually via the Front of the Device


Use the navigation keys at the front of the device to assign the
TCP/IP parameters manually.

Proceed as follows:
1. Select . The display shows:
IP Setup >
Cancel <
2. Select . The display shows the current IP configuration
(’Manual’ or ’DHCP’):
IP Configuration
Manual
3. Select Manual via or and press to confirm.
The display shows:
IP Address
000.000.000.000
4. Enter the IP address.
Use to navigate to individual numerical values within the IP
address. You can change the numerical values via .
5. Press to confirm. The display shows:
Netmask
000.000.000.000
6. Enter the netmask.
7. Press to confirm. The display shows:
Gateway
000.000.000.000
8. Enter the gateway.
9. Press to confirm. The display shows:
> Apply
< Back
10. Press to confirm. The display shows:
Applying Network
Settings ...
ª The settings are saved.

ISD300 User Manual 36


Network and Device Settings

Defining IPv4 Parameters via DHCP using the Front of the Device

Requirements ; An active DHCP server is integrated into the network.


Use the navigation keys at the front of the device to assign the
TCP/IP parameters via DHCP.

Proceed as follows:
1. Select . The display shows:
IP Setup >
Cancel <
2. Select . The display shows the current IP configuration
(’Manual’ or ’DHCP’):
IP Configuration
Manual
3. Select DHCP via or and press to confirm.
The display shows:
> Apply
< Back
4. Press to confirm.
ª The settings are saved.

Upon booting DHCP will be applied automatically. TCP/IP parameters


are assigned by a DHCP server.

Defining IPv4 Parameters via the ISD Control Center

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select CONFIGURATION - IPv4.
3. Enter the TCP/IP parameters manually or enable the DHCP
option; see: Table 6 Ö38.
4. Click Save to confirm.
ª The settings are saved.

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Network and Device Settings

Table 6: Parameter - IPv4

Parameters Description

IP address IP address of the ISD (e.g. 192.168.0.21)

Subnet mask Subnet mask of the ISD

Gateway Gateway address of the ISD. A gateway is used to ensure


communication between the ISD and devices in other subnets.

DHCP Enables/disables ’DHCP’. TCP/IP parameters can be assigned


automatically to the ISD via DHCP. This requires a reboot after
the DHCP activation.

5.2 How to Configure IPv6 Parameters


You can integrate the ISD into an IPv6 network.

Benefits and IPv6 (Internet Protocol version 6) is the successor of the more
Purpose common IPv4. Both protocols are standards for the network layer of
the OSI model and regulate the addressing and routing of data
packets via a network. The introduction of IPv6 has many benefits:
• IPv6 increases the IP address size from 232 (IPv4) to 2128 (IPv6) IP
addresses.
• Auto-Configuration and Renumbering
• Efficiency increase during routing due to reduced header
information.
• Integrated services such as IPSec, QoS, Multicast
• Mobile IP

ISD300 User Manual 38


Network and Device Settings

What is the Structure An IPv6 address consists of 128 bits. The normal format of an IPv6
of an IPv6 Address? address is eight fields. Each field contains four hexadecimal digits
representing 16 bits.
Each field is separated by a colon (:).
Example: fe80 : 0000 : 0000 : 0000 : 0000 : 10 : 1000 : 1a4
Leading zeros in a field can be omitted.
Example: fe80 : 0 : 0 : 0 : 0 : 10 : 1000 : 1a4

An IPv6 address may be entered or displayed using a shortened version


when successive fields contain all zeros (0). In this case, two colons (::)
are used. However, the use of two colons can be used only once in an
address.
Example: fe80 : : 10 : 1000 : 1a4

As a URL in a Web browser, an IPv6 address must be enclosed in


brackets. This prevents port numbers from being mistakenly
regarded as part of an IPv6 address.
Example: http://[2001:608:af:1::100]:443

The URL will only be accepted by browsers that support IPv6.

Which Types of IPv6 There are different types of IPv6 addresses. The prefixes of the IPv6
Addresses are addresses provide information about the IPv6 address types.
available?
• Unicast addresses can be routed globally. These addresses are
unique and therefore unambiguous. A packet that is sent to a
unicast address will only arrive to the interface that is assigned
to this address. Unicast addresses have the prefixes ’2’ or ’3’.
• Anycast addresses are assigned to more than one interface. This
means that a data packet that is sent to this address will arrive
at various devices. The syntax of anycast addresses is the same as
the one of unicast addresses. The difference is that anycast
addresses choose one interface out of many.
A packet that is dedicated to an anycast address arrives at the
nearest interface (in line with the router metrics). Anycast
addresses are only used by routers.

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Network and Device Settings

• Multicast addresses allow you to send data packets to different


interfaces at the same time without a proportional increase of
the bandwidth. A multicast address can be recognized by the
prefix ’ff’.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select CONFIGURATION – IPv6.
3. Configure the IPv6 parameters; see: Table 7 Ö40.
4. Click Save to confirm.
ª The settings are saved.

Table 7: Parameter - IPv6

Parameters Description

IPv6 Enables/disables the IPv6 functionality of the ISD

IPv6 address Defines a manually assigned IPv6 Unicast address in the


n:n:n:n:n:n:n:n. format for the ISD.
Each 'n' describes the hexadecimal value of one of the eight
16 bit elements of the address. An IPv6 address may be
entered or displayed using a shortened version when
successive fields contain all zeros (0). In this case, two colons
(::) are used.

Router Defines the IPv6 unicast address of the router. The ISD sends
its 'Router Solicitations' (RS) to this router.

Prefix length Defines the length of the subnet prefix for the IPv6 address.
(The value 64 is preset.)
Address ranges are specified by prefixes. The prefix length
(number of used bits) is added to the IPv6 address and
specified as a decimal number. The decimal number is
separated by '/'.

Automatic Enables/disables the automatic configuration of IPv6


configuration addresses for the ISD.

IPv6 addresses Displays the automatically configured IPv6 addresses.

IPv6 routing table The IPv6 routing table is created automatically on the basis of
the current IPv6 configuration of the ISD. When IPv6
packages are forwarded, the routing table of the ISD is
searched for an entry that matches the IPv6 target address
most.

ISD300 User Manual 40


Network and Device Settings

5.3 How to Configure DNS


DNS is a service that translates domain names into IP addresses.
Using DNS, names can be assigned to IP addresses and vice versa. If a
DNS server is available in your network, you can use DNS for your
ISD.

Benefits and If you use a domain name during the configuration process, you
Purpose must first enable and configure DNS. DNS is used for the
configuration of the time server, for example.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select CONFIGURATION - DNS.
3. Configure the DNS parameters; see: Table 8 Ö41.
4. Click Save to confirm.
ª The settings are saved.

Table 8: Parameter - DNS

Parameters Description

Domain name Domain name of an existing DNS server


(e.g. company.de)

Primary DNS server IP address of the primary DNS server.


(e.g. 192.168.0.21)

Secondary DNS IP address of the secondary DNS server.


server (The secondary DNS server is used if the primary DNS server is
not available.)

Domain search list Suffixes for the domain search list. (e.g. soft.seh.de)
Multiple entries are to be separated by blanks.

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Network and Device Settings

5.4 How to Define the Host Name


You can define a host name for the ISD. The host name is an alias for
an IP address. Upon delivery, the default name is displayed. You can
find the host name on the ISD Control Center, in the SEH ISD
Manager or the display at the front of the device.

Benefits and The host name uniquely identifies the ISD in the network and makes
Purpose it easier to remember.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select CONFIGURATION - Time & Host name.
3. Enter the host name. (max. 63 characters)
4. Click Save to confirm.
ª The settings are saved.

5.5 How to Configure the Device Time


The device time can be configured manually or via a time server. A
time server is a computer networking device that reads the actual
time from a reference clock and distributes this information to its
clients. The time server is defined via the IP address or the host
name.

An active time server overrides the manually defined time.

UTC & Time Zone The ISD uses ’UTC’ (Universal Time Coordinated) as a basis. UTC is a
reference time and used as a time standard. The reference point for
UTC is the prime meridian.
The time received by the time server does not necessarily correspond
to your local time zone. Deviations from your location and the
resulting time difference can be handled by means of the ‘Time
zone’ parameter.

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Network and Device Settings

Benefits and Once the device time is configured, all print jobs that are handled by
Purpose the ISD will get a time stamp. Date and time are then displayed
under Job History. The device time is also required for automatic
backups.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select CONFIGURATION - Time & Host name.
3. Enter date and time or use a time server; see see: Table 9
Ö43.
4. Click Save to confirm.
ª The settings are saved.

Table 9: Parameters - Time

Parameters Description

Default name Default name of the ISD

Host name Host name of the ISD (max. 63 characters)

Date Date in the format: ’dd.mm.yyyy’ (e.g. 23.05.2007)

Time Time in the 24 hours format: ’hh:mm’ (e.g. 16:36)

Time server IP address or host name of the time server (e.g. ’ntp1.ptb.de’).
The ’ntp’ protocol is used.

Time zone The time zone is used to equalize the difference between the
Greenwich Mean Time or UTC (Universal Time Coordinate) of
the time server and the local time.

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Network and Device Settings

5.6 How to Use the Notification Service


You can get notifications as emails or SNMP traps from the ISD. You
can define which event or type of notification will cause the ISD to
send a notification.

Benefits and By means of notifications, the recipient (usually the administrator)


Purpose will be immediately informed about errors and warnings irrespective
of his/her location.
In addition, the ISD can send the following information to the
recipients of the notification service:
• number of failed login attempts to the ISD Control Center; see:
Ö88
• Log Files; see: Ö107
• Information about Hardware, Cups and Samba; see: Ö107

In order to use the notification service you must configure the SMTP
parameters or SNMP traps on the ISD.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select CONFIGURATION - Notification.
3. Configure the parameters; see: Table 10 Ö44.
4. Click Save to confirm.
ª The settings are saved.

Table 10: Parameter - Notification

Parameters Description
Email

Server name IP address or host name of the SMTP server.


(e.g. 192.168.0.21)

Server port Defines the port number used by the ISD to send emails to the SMTP
server. (Default = 25)

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Network and Device Settings

Parameters Description
TLS Enables/disables TLS.
The TLS protocol serves to encrypt the transmission between the ISD
and the SMTP server.

Authentication Enables/disables the authentication method between the ISD and the
(Login) SMTP server.

User name Defines the name used by the ISD during the authentication with the
SMTP server.

Password Defines the password used by the ISD during the authentication with
the SMTP server.

Sender name Defines the email sender name to be used by the ISD. (Default = ISD
Default Name).

Recipient Defines the email address of the recipient


(e.g. [email protected])

Notification level The notification level specifies which types of notification are sent. The
following levels are available:
Disabled
Disables the ’notification’ feature. No notifications will be sent.
Errors only
Only system errors will be sent.
(e.g. 'Unable to connect to spool server')
Warnings and errors
System errors or warnings will be sent.
(e.g. 'Password for user admin changed)
All messages
All types of notification will be sent (e.g. 'Print queue created').

SNMP traps

IP address IP address or host name of the SNMP server (e.g. 192.168.0.21).


Trap community Defines the recipient as a trap community (e.g. public)

Notification level The notification level specifies which types of notification are sent. The
following levels are available:
Disabled
Disables the ’notification’ feature. No notifications will be sent.
Errors only
Only system errors will be sent.
(e.g. 'Unable to connect to spool server')
Warnings and errors
System errors or warnings will be sent.
(e.g. 'Password for user admin changed)
All messages
All types of notification will be sent.
(e.g. 'Print queue created')

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Network and Device Settings

5.7 How to Use the Quick Setup


The Quick Setup assists you with the initial configuration of the ISD.
The Quick Setup contains four steps in order to set up necessary
parameters and queues on the ISD.

Device (Step 1)

Network (Step 2)

Find printers (Step 3)

Found printers (Step 4)

Fig. 7: ISD Control Center - Quick Setup

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select QUICK SETUP.
3. Enter the host name and the device time.
4. Click Next.
5. Enter the TCP/IP parameters or enable the DHCP option.
6. Click Next.
7. Define search parameters for the search for printers in the
network. You can search a maximum of 255 IP addresses.
8. Click Next.
The number of the printers found is displayed.

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Network and Device Settings

9. Click OK to confirm.
The printer list is displayed.
10. Assign names to the queues (that are not resolved via DNS) in
the Queue name column.
Note the following conventions:
- letters, numbers, hyphens and underscores are allowed
- no space characters are allowed
- no more than 32 characters (Windows 98 max. 15 characters)
11. Click Install. The names of the queues appear dimmed in the
column Queue name.
12. Click Finish setup to confirm.
ª The settings are saved.

For a fast configuration we recommend assigning printer drivers via


’Point and Print’; see: Ö58.
To configure additional DNS settings; see: Ö41.
To define a time server, see: Ö42.

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The ISD in Microsoft Networks

6 The ISD in Microsoft Networks


The ISD can be integrated into Windows networks. The
ISD can take over and implement several
Windows-based functions. This chapter describes how
to ideally integrate the ISD into a Windows network.

Windows networking is a set of protocols and services that allow


Windows machines to communicate to provide facilities such as file
and printer sharing and work group and domain browsing.
SMB (Server Message Block) is used to grant Windows systems
access to resources of UNIX-based systems and vice versa. SMB is
used to implement the Windows directory service Active Directory
Service.
CIFS (Common Internet File System) describes an extended version
of SMB. CIFS is based on NBT (NetBIOS over TCP/IP) and SMB and
offers (amongst the sharing of files and printers) additional services.
The ISD supports the protocols used by Windows and thus offers
additional functions.

What information do • ’How to Implement the ISD into the Active Directory’ Ö49
you need?
• ’How to Use an NTLM Authentication’ Ö51
• ’How to Define the Printer Administrator’ Ö52
• ’How to Define the ISD as a Stand-Alone Server’ Ö53
• ’How to Configure the Local User Management’ Ö53
• ’How to Configure Additional Windows Settings’ Ö57

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The ISD in Microsoft Networks

6.1 How to Implement the ISD into the Active


Directory

What is ADS? The Active Directory Service (ADS) is the directory service of the
Microsoft Windows 2000 and Windows 2003 server. A directory
service allows for efficient management of users, groups, printers,
and other resources available on the network.
Administrators, for example, may use the ADS to define consistent
access rights applying to the entire network. Centrally managing the
access rights allows for a user and group based access management.

Benefits and By embedding the ISD into the Active Directory Service, an existing
Purpose user management can be used to control the access to print
resources efficiently.

Requirements ; The ISD was entered with a type A resource record (IPv4 address
of the host) on the used DNS server.

Procedure Follow the instructions to embed the ISD into an ADS:


† Define the DNS server in the network; see: Ö41.
† Define a time server, see: Ö42.
† Define the ISD as a member of a domain; see: Ö49.
† Define a printer administrator, see: Ö52.

Defining the ISD as Member of a Domain

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select MS WINDOWS.
3. Click Change.
4. Mark the option Domain member.
5. Click Next.
6. Mark the option Join an Active Direcory domain.
7. Click Next.

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The ISD in Microsoft Networks

8. Configure the network options; see: Table 11 Ö50.


9. Click Next.
10. Create a computer account for the ISD on the domain controller.
To do this, you need administrator rights for the domain
controller. Enter Administrator account and Password.
ª The successful integration of the ISD into the Active Directory is
confirmed.

Table 11: Networking Options - Member of an Active Directory

Parameters Description

NetBIOS name The ISD host name is used as NetBIOS name.

Active Directory domain Domain name.


name Use the complete Active Directory domain name, e.g.
’MYDOMAIN.MYCOMPANY.COM’ or ’thisdomain.local’

Workgroup name Name of the workgroup.


Usually, this is the NetBIOS domain name.

Password server IP address or host name of the password server.


Usually, this is the Windows domain controller.
Multiple entries are to be separated by blanks.

WINS server IP address or host name of the WINS server (optional)


A WINS server must be specified to allow the
communication between participants of different network
segments.

After embedding the ISD into the ADS, you must define the ’printer
administrator’ to grant administrative access from the Windows PC
to the ISD.

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The ISD in Microsoft Networks

6.2 How to Use an NTLM Authentication


NTLM authentication means that users will be authenticated by
means of the ’Active Directory’ or the ’NT 3.5x/4.0’ domain
controller.

Procedure Follow the instructions to prepare for an NTLM authentication:


† Define the DNS server in the network; see: Ö41.
† Define a time server, see: Ö42.
† Define the use of the NTLM authentication; see: Ö51.
† Define a printer administrator, see: Ö52.

Defining the NTLM Authentication

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select MS WINDOWS.
3. Click Change.
4. Mark the option Domain member.
5. Click Next.
6. Mark the option Use NTLM authentication.
7. Click Next.
8. Configure the network options; see: Table 12 Ö51.
9. Click Next.
10. Create a computer account for the ISD on the domain controller.
To do this, you need administrator rights for the domain
controller. Enter Administrator account and Password.
ª The settings are saved.

Table 12: Networking Options - Domain member (NTLM)

Parameters Description

NetBIOS name The ISD host name is used as NetBIOS name.

NetBIOS domain name NetBIOS domain name

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The ISD in Microsoft Networks

Parameters Description

Password server Password server


Enter ’*’ for the automatic search for the password server.

WINS server IP address or host name of the WINS server (optional)


A WINS server must be specified to allow the
communication between participants of different network
segments.

After embedding the ISD into the ADS, you must define the ’printer
administrator’ to grant administrative access from the Windows PC
to the ISD.

6.3 How to Define the Printer Administrator


In order to administer the ISD in an ADS environment (see: Ö49),
you must create a Windows-specific account; the so-called ’printer
administrator’. The printer administrator is selected from the
directory service of the created ’users’.

Benefits and The printer administrator is needed to install printer drivers in


Purpose Windows networks and to change global printer settings. Without a
printer administrator the administrative access to the ISD from a
Windows PC is disabled.

Requirements ; The ISD is embedded into the ADS; see: Ö49.


Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select MS WINDOWS - Printer Admin.
3. Manually enter a user or a group
(- syntax for groups: ’@DomainGroup’)
(- syntax for users: ’DomainUser’)
or select Select account from list.
4. Click Save to confirm.
ª The settings are saved.

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The ISD in Microsoft Networks

6.4 How to Define the ISD as a Stand-Alone Server


The ISD can be used as a stand-alone server in the network and can
be equipped with an independent user administration. The printing
services offered by the ISD will only be used by those users who have
been authenticated by the local user management.

Procedure Follow the instructions to prepare the ISD for a local authentication:
† Define the ISD as a stand-alone server; see: Ö53.
† Configure the local user management; see: Ö53.

Defining the ISD as a Stand-Alone Server

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select MS WINDOWS.
3. Click Change.
4. Mark the option Stand-Alone server.
5. Click Next.
6. Enter a ’workgroup’.
7. Enter the IP address of the WINS server.
8. Click Next.
ª The network settings will be adapted.

6.5 How to Configure the Local User Management


In the case of the local user management, users are created and
equipped with passwords. Several users can be united in local
groups.

Benefits and The local user management is needed for the distribution of access
Purpose rights if the ISD is used a stand-alone server. If the ISD is embedded
into an ADS, the local user management can be used to generate
additional access rights. The users are authenticated both by the
ADS and the local user management.

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The ISD in Microsoft Networks

The local user management is done via the ISD Control Center.

What do you want † ’Creating Users’ Ö54


to do?
† ’Deleting Users’ Ö54
† ’Changing the User Password’ Ö55
† ’Assigning Users to a Group’ Ö55
† ’Creating Groups’ Ö55
† ’Deleting Groups’ Ö56

Creating Users

Proceed as follows:
1. Select MS WINDOWS - Local Users & Groups.
2. Select Create user.
3. Enter the user name and password.
You cannot use system names (root, LP, sys, users...) as user and group names.
4. Confirm the password.
5. Click Create.
ª The setting is saved.

Deleting Users

Proceed as follows:
1. Select MS WINDOWS - Local Users & Groups.
2. Mark a user in the list.
3. Select Delete user.
ª The setting is saved.

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The ISD in Microsoft Networks

Changing the User Password

Proceed as follows:
1. Select MS WINDOWS - Local Users & Groups.
2. Mark a user in the list.
3. Select Change password.
4. Enter a password.
5. Confirm the password.
6. Click Save to confirm.
ª The setting is saved.

Assigning Users to a Group

Proceed as follows:
1. Select MS WINDOWS - Local Users & Groups.
2. Mark a user in the list.
3. Select Set group membership.
4. Assign the groups to the user.
5. Click Save to confirm.
ª The setting is saved.

Creating Groups

Proceed as follows:
1. Select MS WINDOWS - Local Users & Groups.
2. Select Local groups.
3. Select Create group.
4. Enter a group name.
5. Click Create.
ª The setting is saved.

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The ISD in Microsoft Networks

Deleting Groups

Proceed as follows:
1. Select MS WINDOWS - Local Users & Groups.
2. Select Local groups.
3. Select a group from the list.
4. Select Delete group.
ª The setting is saved.

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The ISD in Microsoft Networks

6.6 How to Configure Additional Windows Settings


You can configure additional Windows-specific settings.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select MS WINDOWS - Miscellaneous.
3. Configure the required settings.
4. Click Save to confirm.
ª The setting is saved.

• Backup share:
Allow access to backup images on the ISD via SMB.
• Machine account:
Manual creation of a user account for the ISD if the ISD cannot
be authenticated by a Windows 2000/2003 domain controller in
the case of a configured NTLM authentication.
• (Un)publish all installed queues in AD:
Enables/disables the display of queues in the Active Directory.
• LDAP signing:
Enables an LDAP authentication.
• NetBIOS name resolution file:
Allows to define Imhosts entries. lmhosts (LAN manager hosts)
defines the assignment of IP addresses to NetBIOS names.
• Disable domain user and group enumeration:
Disables the domain user and group enumeration. This increases
the performance in large domains. You must enter the printer
administrator manually.

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Printer Driver Management

7 Printer Driver Management


The ISD has a central printer driver management. This
chapter describes how to distribute printer drivers with
minimal effort.

In order to be able to print you must install the required printer


driver on all workstations.

Point and Print In heterogeneous Microsoft networks the automatic printer driver
installation via ’Point and Print’ is the most efficient way to load the
drivers to the individual workstations. In addition you can centrally
configure and manage driver settingsZudem lassen sich auch
Treibereinstellungen (e.g. duplex, paper trays, etc.) or updates.
The ISD supports the Point-and-Print function developed by
Microsoft for the central management of printer drivers. Store all
required printer drivers on the ISD. The drivers will then be
downloaded automatically to the individual workstations, if
required.

Step 1 Step 2 Step 3


Load the printer drivers Assign the drivers to Start the driver installation
on the ISD; see: Ö60. the queues; see: on the workstations; see:
Ö62. Ö63.

Fig. 8: Point and Print

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Printer Driver Management

What information do • ’How to Save Printer Drivers on the ISD’ Ö60


you need?
• ’How to Assign Printer Drivers to Queues’ Ö62
• ’How to Initiate the Driver Installation on the Workstation (Point
and Print)’ Ö63
• ’How to Distribute Printer Drivers to several ISDs’ Ö64
• ’How to Distribute Queues and Printer Drivers’ Ö65

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Printer Driver Management

7.1 How to Save Printer Drivers on the ISD


The printer drivers can be saved to the ISD using the ISD Printer
Driver Wizard or the Windows operating system.

ISD Printer Driver The ISD Printer Driver Wizard simplifies the storing of printer drivers
Wizard on the ISD by combining the required files for the installation and
management of a printer driver. This package will then be loaded to
the ISD. You will find the ISD Printer Driver Wizard at www.seh.de or
on the ISD hard disk (see: ’Service Area’ Ö11).

32-Bit / 64-Bit The driver version to be loaded on the ISD by the ISD Printer Driver
Version Wizard depends on the system on which the Wizard is installed.
• If you use a 64-Bit system the Wizard can only load 64-Bit
drivers on the ISD.
• If you use a 32-Bit system the Wizard can only load 32-Bit
drivers on the ISD.
The other driver version can be installed via Windows mechanisms
(Remote Procedure Call, RPC).

For each operating system (used by the workstation) you must store
the individual printer drivers on the ISD.

Universal Printer In heterogeneous networks, the use of UPD drivers (Universal Printer
Driver Driver) may be advisable. UPD drivers support various printer models
of one printer manufacturer and are compatible with a number of
operating systems. The ISD Printer Driver Wizard supports the
installation of UPD drivers.

What do you want † ’Saving Printer Drivers via the ISD Printer Driver Wizard’ Ö61
to do?
† ’Saving UPD Drivers via the ISD Printer Driver Wizard’ Ö61
† ’Saving Printer Drivers via the Windows Operating System’
Ö62

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Printer Driver Management

Saving Printer Drivers via the ISD Printer Driver Wizard


The ISD Printer Driver Wizard helps you to install printer drivers on
the ISD.

Requirements ; The ISD Printer Driver Wizard is installed on a Windows PC.


; You have administrative rights for the Windows PC.
; The current user of the Windows PC is specified as ’Printer
Administrator’ on the ISD; see: Ö52.

Proceed as follows:
1. Start the ISD Printer Driver Wizard on the Windows PC.
(Start Æ Programs Æ SEH Computertechnik GmbH Æ ISD Printer Driver Wizard)
2. Select the Printer Driver Installation mode.
3. Follow the installation routine.
ª The printer driver is saved on the ISD.

Saving UPD Drivers via the ISD Printer Driver Wizard


The ISD Printer Driver Wizard helps you to install UPD drivers on the
ISD. When saving a UPD driver, a queue for the relevant printer will
be created on the ISD.

Requirements ; The ISD Printer Driver Wizard is installed on a Windows PC.


; You have administrative rights for the Windows PC.
; The current user of the Windows PC is specified as ’Printer
Administrator’ on the ISD; see: Ö52.
; The printer is known to the network via its IP address.
Proceed as follows:
1. Start the ISD Printer Driver Wizard on the Windows PC.
(Start Æ Programs Æ SEH Computertechnik GmbH Æ ISD Printer Driver Wizard)
2. Select the Queue and Printer Driver Installation mode.
3. Follow the installation routine.
ª UPD driver and queue will be saved on the ISD.

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Printer Driver Management

Saving Printer Drivers via the Windows Operating System

The following description refers to the configuration in Windows 7.


Depending on your Windows system, the menu navigation can vary.

Requirements ; You have administrative rights for the Windows PC.


; The current user of the Windows PC is specified as ’Printer
Administrator’ on the ISD; see: Ö52.

Proceed as follows:
1. Start the Windows PC.
2. Enter the IP address of the ISD into the start menu search box.
Syntax: \\<IP address of the ISD>
The connection will be established.
3. Mark the ISD.
4. Select Server Properties… from the shortcut menu.
The dialog Print Server Properties opens.
5. Select the Drivers tab.
6. Click Add.
The Add Printer Driver Wizard is started.
7. Follow the installation routine.
ª The printer driver is saved on the ISD.

7.2 How to Assign Printer Drivers to Queues


Via the ISD Control Center you can assign Windows printer drivers to
queues.

Requirements ; Windows printer drivers are stored on the ISD; see: Ö60.
; Queues are created on the ISD; see: Ö70.
Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select MS WINDOWS - Drivers.
3. Mark the queues you want to assign a printer driver to.

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Printer Driver Management

4. Select a printer driver from the ’Available’ list.


5. Click OK.
ª The settings are saved.

7.3 How to Initiate the Driver Installation on the


Workstation (Point and Print)
This section describes the final step of ’Point and Print’. In this step
the assigned printer driver will be installed automatically on the
workstation.

The following description refers to the configuration in Windows 7.


Depending on your Windows system, the menu navigation can vary.

Requirements ; The workstation must be part of the domain; see: Ö48.


Proceed as follows:
1. Start the workstation.
2. Enter the IP address of the ISD into the start menu search box.
Syntax: \\<IP address of the ISD>
The connection will be established.
3. Mark the queue.
4. Select Connect… from the shortcut menu.
ª The printer driver will be saved on the workstation.

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Printer Driver Management

7.4 How to Distribute Printer Drivers to several ISDs


It is usually a great effort if printer drivers must be distributed to
several ISDs in large networks. The ISD Control Center offers the
following solution for an effective distribution of the printer drivers.

You can unite several printer drivers on


the ISD in one package.

The package can be saved as file


(driver-package.bin) on the Windows
PC.

By loading the file to other ISDs the


printer drivers will be distributed to
additional ISDs.

Fig. 9: Distribution of printer driver packages

Requirements ; Windows printer drivers are stored on the ISD; see: Ö60.
Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select MS WINDOWS - Drivers.
3. Click Create driver package.
4. Select the printer drivers from the ’Available drivers’ list.
5. Click Create.
The file ’driver-package.bin’ will be created on the ISD.
6. Click Download driver package.
7. Save the file ’driver-package.bin’ on the Windows PC.
8. Start the ISD Control Center of the ISD that will get the drivers
from the package.

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Printer Driver Management

9. Install the file ’driver-package.bin’; see: ’How to


Uninstall/Install Software Modules’ Ö105.
ª The drivers will be installed on the ISD.

7.5 How to Distribute Queues and Printer Drivers


It is usually a great effort if queues and printer drivers must be
distributed to several ISDs in large networks. The SEH ISD Manager
offers the following solution for an efficient distribution of queues
and printer drivers.

You can copy queues and printer


drivers from an ISD and save them to a
database on the Windows PC.

From here they can be easily


forwarded to and installed on other
ISDs.

Fig. 10: Distribution of queues and printer drivers

Requirements ; Queues and Windows printer drivers are stored on the ISD; see:
Ö60.
; The SEH ISD Manager is installed on the PC; see: Ö18.

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Printer Driver Management

Duplicating Queues and Drivers


Copy queues and printer drivers to the database of the SEH ISD
Manager.

Proceed as follows:
1. Start the SEH ISD Manager.
2. Mark the ISD in the list.
3. Select Action – Duplicate Queues and Drivers from the menu
bar.
4. Mark the queues and drivers to be duplicated.
Via the option ’Select assigned drivers automatically’ you can
automatically select all drivers assigned to a queue.
5. Click Save.
ª The selected queues and drivers will be copied to the database.

Installing Queues and Drivers


Install the queues and drivers to one or more ISD(s).

Proceed as follows:
1. Start the SEH ISD Manager.
2. Mark the ISDs in the list.
3. Select Action – Install Queues and Drivers from the menu bar.
4. Click Select.
5. Mark the queues and drivers to be installed.
Via the option ’Select assigned drivers automatically’ you can automatically
select all drivers assigned to a queue.
6. Click OK.
7. Click Install.
ª The selected queues and drivers will be installed on the ISD(s).

For further information; see: ’Administration via the SEH ISD


Manager’ Ö18 and the Program Online Help.

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Print Queues

8 Print Queues


The ISD offers numerous features for the management
of queues. This chapter provides an overview.

The ISD offers a central and efficient management of queues. You


can create a large number of queues on the ISD. The queues use
different protocols to send the print data. You can also create
queues with special functions.

Table 13: Queue Types

Queue Type Description

Socket/ The queue supports printing via direct TCP/IP ports.


HP JetDirect During socket printing, the ISD acts as network connection for a printer
which is independent of a client. The ports can be installed on the
client with the aid of the SEH Print Monitor.
When creating the queue, the printer will be specified by its IP address
or host name. You must also specify the TCP/IP port.

LPD The queue supports printing via the LPD (Line Printer Daemon)
protocol. During LPD printing the print data is sent to the IP address of
the printer by means of the LPR port.
When creating the queue, the printer will be specified by its IP address
or host name. You must also specify the ’remote device’. (Note: In the
case of SEH print servers, the remote device is defined via the logical
printer lp1 - lp8).

IPP The queue supports printing via the IPP (Internet Printing Protocol)
protocol. When the queue is created, the IPP device will be specified
via the device URI (Uniform Device Identificator); see: Table 15
Ö70.
USB The queue sends print jobs to a printer that is connected directly to the
ISD via a USB port. When creating the queue, the USB port to which
the printer is connected must be specified.

Balance queue The balance queue is a virtual queue that represents a group of
printers and that distributes the print jobs according to the availability
of the printers. For further information; see: Ö73.

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Print Queues

Queue Type Description

Copy queue The copy queue is a virtual queue that represents a group of printers.
The copy queue copies incoming print jobs and automatically sends
them to the group members. The print job will then be printed on
several printers. For further information; see: Ö72.

What information do • ’How to Find Queues in the Network’ Ö69


you need?
• ’How to Create a Queue (Socket/LPD/IPP)’ Ö70
• ’How to Create a Copy Queue’ Ö72
• ’How to Create a Balance Queue’ Ö73
• ’How to Modify a Queue’ Ö74
• ’How to Define Queue Settings (Drivers/TCP Port/ThinPrint®)’
Ö74
• ’How to Delete a Queue’ Ö75
• ’How to Test a Queue (Printing a Test Page)’ Ö75
• ’How to Enable/Disable a Queue’ Ö76
• ’How to Reject/Allow Print Jobs’ Ö76
• ’How to Assign a Filter Application to a Queue’ Ö77

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Print Queues

8.1 How to Find Queues in the Network


The ISD Control Center offers an automatic methode for finding
network printers in the network.
During the Quick Setup all network printers and print servers that
are available in the network will be identified via automatic
detection routines and displayed as queues. To use the Quick Setup,
see: Ö46.
You can also use the detection routine when creating queues.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select QUEUES & JOBS - Create Queue.
3. Configure the parameters Queue name, Description, and
Location.
4. Click Next.
5. Select Search Network Printer from the list.
6. Configure the parameters; see: Table 14 Ö69.
7. Click Next.
ª The ISD searches the defined network range via SNMP and displays
the detected printers and print servers in a list.

If a device is selected, the printing method (TCP/IP socket, or LPD)


will be assigned automatically depending on the network card.
Table 14: Queue search parameters

Parameters Description

Start IP address Defines the start IP address of the network range for the search
for printers in the network. You can search a maximum of 255
IP addresses.

End IP address Defines the end IP address of the network range.

Resolve IP addresses Enables/disables the name resolution via a DNS server.

Select from database Displays the search result from the network scans.

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Print Queues

8.2 How to Create a Queue (Socket/LPD/IPP)


Queues can be created automatically or manually.

Creating Queues During the Quick Setup all network printers and print servers that
Automatically are available in the network will be identified via automatic
detection routines and displayed as queues. To use the Quick Setup,
see: Ö46.

Creating Queues Printers and print servers that are not detected automatically or
Manually that have been installed at a later date, can be added manually.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select QUEUES & JOBS - Create Queue.
3. Configure the parameters; see: Table 15 Ö70.
4. Click Next.
5. Select the queue type.
6. Click Next.
7. Enter the settings of the connected printer.
8. Click Next.
9. Click OK to confirm.
ª The settings are saved.

Table 15: Parameter - Queue

Parameters Description
Create Queue - Step 1

Queue name Queue Name


Note the following conventions:
- letters, numbers, hyphens and underscores are allowed
- no space characters are allowed
- do not use more than 32 characters (Windows 98 max. 15 characters)

Description Printer description (optional)

Location Printer location (optional)


Create Queue - Step 2

Queue type Defines the queue type; see: Ö67.

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Print Queues

Parameters Description
Create Queue - Step 3
The parameters that are displayed depend on the chosen queue type.

Socket/ Description:
HP JetDirect Host name or IP address as well as port of the printer / print server.

Example*:

Syntax*:
<hostname>:port number

LPD Description:
Host name or IP address of the printer / print server.
You must also specify the ’remote device’.
(Note: In the case of SEH print servers, the remote device is defined via
the logical printer lp1 - lp8**).

Example*:

Syntax*:
<hostname>/<logical printer>

IPP Description:
When IPP is used, the devices will be identified by the device URI
(Uniform Device Identificator).

Example*:

Syntax*:
Transmission of unencrypted data
http://<ip-address>:631/ipp/<logical printer>
ipp://<ip-address>/ipp/<logical printer>

Transmission of encrypted data


https://<ip-address>/ipp/<logical printer>

<ip-address> = IP address or host name of the end device


<logical printer> = logical printer (lp1 - lp8) **

USB Defines the local USB port that connects the printer to the ISD.
Balance Queue Defines the queues that are members of the ’balance queue’.

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Print Queues

Parameters Description
Copy Queue Defines the queues that are members of the ’copy queue’.

Search Network Defines an address range that is searched for connected printers. You
Printer can search a maximum of 255 IP addresses.
Search results from the network scans will not be deleted and can be
displayed via ’Select from data base’.

* Example and syntax describe an application scenario where the print data is sent from the
ISD to an SEH print server. If you use an end device (printer, print server, etc.) of a different
manufacturer, you will need a different syntax. For further information, contact the
manufacturer of the end device.

** The logical printer defines the printer port to which the print data is sent. If no logical
printer is defined, the logical printer no. 1 will be used automatically.

8.3 How to Create a Copy Queue


You can copy print jobs and print them to several printers at a time.
To this purpose a so-called copy queue is configured on the ISD.
The copy queue copies an incoming print job and automatically
sends it to the previously configured queues. The print job will then
be printed on several printers. When creating the copy queue, you
must specify the queues involved.
Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select QUEUES & JOBS - Create Queue.
3. Configure the parameters Queue name, Description, and
Location.
4. Click Next.
5. Select Copy Queue as queue type.
6. Click Next.
7. Select the queues that are to automatically receive copies of
print jobs from the copy queue.
8. Click Next.
9. Click OK to confirm.
ª The copy queue will be created on the ISD.

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Print Queues

8.4 How to Create a Balance Queue


The balance queue is a virtual queue that represents a group of
printers and that distributes the print jobs according to the
availability of the printers. When creating the balance queue, you
must specify the queues involved.

Fig. 11: Balance Queue

Benefits and The balance queue helps you to distribute print jobs to the available
Purpose printers. Large print jobs can be processed faster even if one of the
involved printing systems becomes unavailable.
When creating the balance queue, you must specify the queues
involved.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select QUEUES & JOBS - Create Queue.
3. Configure the parameters Queue name, Description, and
Location.
4. Click Next.
5. Select Balance Queue as queue type.
6. Click Next.
7. Select the queues that are part of the balance queue.
8. Click Next.
9. Click OK to confirm.
ª The copy queue will be created on the ISD.

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Print Queues

8.5 How to Modify a Queue


You can change the queue properties later on.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select QUEUES & JOBS.
3. Select Modify for the relevant queue.
4. Configure the parameters; see: Table 15 Ö70.
5. Click Next.
6. Select the queue type.
7. Click Next.
8. Enter the settings of the connected printer.
9. Click Next.
10. Click OK to confirm.
ª The settings are saved.

8.6 How to Define Queue Settings (Drivers/TCP


Port/ThinPrint®)
You can define the queue settings. This way, Windows drivers, TCP
ports, and ThinPrint® parameters can be reassigned or changed.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select QUEUES & JOBS.
3. Select Settings for the relevant queue.
4. Define the settings.
5. Click Save to confirm.
ª The settings are saved.

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Print Queues

8.7 How to Delete a Queue


You can delete a queue.

All print jobs that are assigned to the queue will also be deleted.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select QUEUES & JOBS.
3. Select Settings for the queue to be deleted.
4. Mark ’Delete queue’ in the Actions list.
5. Click OK to confirm.
ª The queue will be deleted.

8.8 How to Test a Queue (Printing a Test Page)


You can print a test page to check the queue and printer.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select QUEUES & JOBS.
3. Select Settings from the list.
4. Mark ’Print ASCII test page’ or ’Print PostScript test page’ in the
Actions list.
5. Click OK to confirm.
ª The test page is printed.

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Print Queues

8.9 How to Enable/Disable a Queue


You can disable a queue and process the pending print jobs at a later
stage. The incoming print jobs will then be collected in a queue and
processed one after the other once the queue has been activated.

Benefits and It makes sense to interrupt a queue if the connected printer is


Purpose temporarily unavailable or the printing is to take place outside
office hours so that employees will not be disturbed by noise
emissions.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select QUEUES & JOBS.
3. Select Settings for the relevant queue.
4. Mark ’Start’ or ’Stop’ in the Actions list.
5. Click OK to confirm.
ª The setting is saved.

8.10 How to Reject/Allow Print Jobs


You can define a queue in such a way that it rejects print jobs.
Incoming print jobs will not be accepted. Print jobs contained in the
queue will be processed.

Benefits and It makes sense to interrupt print jobs if the connected printer will be
Purpose temporarily unavailable due to maintenance activities.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select QUEUES & JOBS.
3. Select Settings for the relevant queue.
4. Mark ’Reject jobs’ or ’Accept jobs’ in the Actions list.
5. Click OK to confirm.
ª The setting is saved.

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Print Queues

8.11 How to Assign a Filter Application to a Queue


The ISD supports specific, printing related software solutions
provided by third parties (e.g. barcode printing). This way the ISD
can be adapted to individual environments and requirements in an
ideal way.

Requirements ; The filter application is installed on the ISD. To install a filter


application on the ISD; see: Ö105.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select QUEUES & JOBS.
3. Select Settings for the relevant queue.
4. Select Filter.
5. Mark a filter in the ’Available’ list.
6. Click Add.
7. Click OK to confirm.
ª The settings are saved.

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Print Jobs

9 Print Jobs


The ISD offers numerous features for the management
of print jobs. This chapter provides an overview.

The ISD offers a central and efficient management of print jobs.

What information do • ’How to Delete Print Jobs’ Ö78


you need?
• ’How to Hold/Restart Print Jobs’ Ö79
• ’How to Prioritize Print Jobs’ Ö79
• ’How to Move Jobs to other Queues’ Ö80
• ’How to Store Jobs in a Queue’ Ö80
• ’How to Manage Print Jobs in the Repository’ Ö81

9.1 How to Delete Print Jobs


You can delete the print jobs in a queue.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select QUEUES & JOBS.
3. Select Jobs from the list.
4. Mark a print job.
5. Select the action Delete from the ’Select an action’ list.
6. Click OK to confirm.
ª The print job is deleted.

The action Delete all deletes all print jobs within a queue.

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Print Jobs

9.2 How to Hold/Restart Print Jobs


You can hold and restart the processing of print jobs.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select QUEUES & JOBS.
3. Select Jobs from the list.
4. Mark a print job.
5. Select the action Hold, Release , or Restart from the ’Select an
action’ list.
6. Click OK to confirm.
ª The print job will be stopped or restarted.

9.3 How to Prioritize Print Jobs


You can manually move print jobs within a queue in order to process
print jobs faster.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select QUEUES & JOBS.
3. Select Jobs from the list.
4. Mark a print job.
5. Select the action Move to top from the ’Select an action’ list.
6. Click OK to confirm.
ª The print job will be given priority.

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Print Jobs

9.4 How to Move Jobs to other Queues


If a print job is within a queue whose printer is not operational, the
print job can be moved to a different queue.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select QUEUES & JOBS.
3. Select Jobs from the list.
4. Mark a print job.
5. Select a queue from the ’Move jobs to queue’ list.
6. Click OK to confirm.
ª The print job will be moved to the selected queue.

9.5 How to Store Jobs in a Queue


You can store print jobs in a queue. The print file will be stored in a
queue and can be printed easily at any time.

Benefits and Storing print jobs in a queue reduces network traffic because
Purpose frequent files do not need to be sent again and again.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select QUEUES & JOBS.
3. Select Jobs from the list.
4. Select Job Storing.
5. Mark the option Keep printed jobs in the queue.
6. Click Save to confirm.
ª The settings are saved.

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Print Jobs

9.6 How to Manage Print Jobs in the Repository


The repository is a defined area on the hard disk of the ISD. You can
store print jobs in the repository. Print jobs will be loaded and stored
in the repository either directly or via a queue.
If required, a print file (print job) can be selected from the repository
and can be assigned to a queue for printing.

Benefits and Storing print jobs in the repository reduces network traffic because
Purpose frequent files do not need to be sent again and again.

Fig. 12: Repository

What do you want † ’Loading Print Jobs to the Repository via a Queue’ Ö82
to do?
† ’Uploading Print Files Directly to the Repository’ Ö82
† ’Printing Files from the Repository’ Ö82
† ’Deleting Files from the Repository’ Ö83

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Print Jobs

Loading Print Jobs to the Repository via a Queue


The print jobs contained in a queue can be stored automatically to a
repository.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select QUEUES & JOBS.
3. Select Jobs from the list.
4. Select Job Storing.
5. Mark the option Store printed jobs in the repository.
6. Click Save to confirm.
ª All jobs that are printed via the queue will be stored in the
repository.

Uploading Print Files Directly to the Repository


Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select QUEUES & JOBS - Repository.
3. Click Browse… in the Add file window.
4. Select the print file.
5. Click Add.
ª The print file will be stored in the repository.

Printing Files from the Repository

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select QUEUES & JOBS - Repository.
3. Mark a print file.
4. Select a queue from the list.
5. Click Print.
ª The file will be printed via the selected queue.

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Print Jobs

Deleting Files from the Repository

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select QUEUES & JOBS - Repository.
3. Mark a print file.
4. Click Delete.
ª The file will be deleted.

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Security

10 Security


A number of security mechanisms are available to
ensure optimum security for the ISD. This chapter
describes how to make use of these security
mechanisms.

What information do The following security mechanisms can be configured and activated
you need? according to your demands.
• ’How to Control the Access to the ISD Control Center’ Ö85
• ’How to Control the Access to the ISD Operating Panel’ Ö89
• ’How to Control the Access to Queues’ Ö91
• ’How to Use Certificates Correctly’ Ö92
• ’How to Block Ports’ Ö100

More security-related topics from other chapters:


• Encrypted ThinPrint® print data; see: Ö118.
• Encrypted print data for IPP printing; see: Ö25.
• Encrypted print data for socket printing; see:Ö23
• User Management via the Windows Active Directory; see Ö48.
• Protect the ISD via Internet Protocol Security (IPsec); see Ö124.

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Security

10.1 How to Control the Access to the ISD Control


Center
You can protect the administrative access to the ISD Control Center
by user profiles.

User Profiles Access to the ISD Control Center is granted to the user profiles ’Any’,
’User’, and ’Admin’. You will also need a password. The table shows
which access rights are assigned to the different user profiles.
Table 16: User Profiles

User Profile Access rights Password

Any - calling status information about queues and print no password


jobs required

User - calling status information about queues and print user


jobs (default)
- managing own print jobs, e.g. deleting, halting
print jobs, changing priority
(These access rights are defined by the
administrator.)

Admin - calling status information admin


- setting up and administrating queues (default)
- deleting, halting, and changing priority of all print
jobs
- installation, configuration, and maintenance of
the ISD

User name and password are transferred in an unencrypted way


during the login. You can use certificates for an encrypted
connection (SSL); see: Ö92.

Failed Login Failed login attempts are logged and can be displayed. The admin
Attempts can receive information about the failed login attempts, if
necessary.

Session Timeout Session timeout means that the connection to the ISD Control
Center will be terminated for security reasons after a period of
inactivity.

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Security

What do you want † ’Changing the Password of a User Profile’ Ö86


to do?
† ’Defining Access Rights for the User Profile ’User’’ Ö87
† ’Getting Information about Failed Login Attempts’ Ö88
† ’Defining the Session Timeout’ Ö88

Changing the Password of a User Profile


Upon delivery the ISD has the passwords listed in the table; see:
’User Profiles’ Ö85.
Change the default passwords when you use the ISD in a real
situation.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select CONFIGURATION - Password.
3. Under Login account, select the user profile of which you want
to change the password.
4. Enter the current password into the Old password box.
(Only required if the password of the user profile ’Admin’ will be
changed.)
5. Enter the new password in the New password box.
(4 to 30 characters [a-z, A-Z, 0-9])
6. Repeat the passwords.
7. Click Save to confirm.
ª The setting is saved.

If the password is no longer available, it can be reset by means of


the ISD operating panel; see Ö109. To protect the ISD operating
panel against unauthorized access; see Ö89.

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Security

Defining Access Rights for the User Profile ’User’


The user profile ’User’ specifies the access rights for handling print
jobs. The administrator determines
• who (what user)
• can execute certain actions (e.g. deleting, halting, etc.)
print jobs.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select CONFIGURATION - Access Rights.
3. Tick the desired options; see: Table 17 Ö87.
4. Click Save to confirm.
ª The setting is saved.

Table 17: Parameter - Access Rights

Parameters Description

Rights apply to all hosts Specifies the hosts (users) for which the access rights
apply.
enabled:
The rights apply to all hosts. All print jobs can be
managed by all users.
disabled:
The rights only apply to the sender host of the
respective print job. Users can only manage their own
print jobs.

Prioritize Allows to change the priority of print jobs within a


queue.

Move jobs to other queues Allows to move print jobs between queues.

Delete all jobs Allows to delete all print jobs.

Hold/Release jobs Allows to hold and release print jobs.

Print jobs from repository Allows to print jobs from the repository.

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Security

Getting Information about Failed Login Attempts


You can view the log containing the failed login attempts.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select CONFIGURATION - Session Management.
ª The log is displayed.

If required, a freely definable number of failed login attempts will


result in an automatic notification via email.

Requirements ; The notification service has been configured; see: Ö44.


Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select CONFIGURATION - Session Management.
3. Tick Notification.
4. In the Failed login attempts box, enter the number of failed login
attempts that will result in a notification.
5. Click Save to confirm.
ª The setting is saved.

Defining the Session Timeout


Session timeout means that the connection to the ISD Control
Center will be terminated for security reasons after a period of
inactivity. The user will be logged out and has to log on again. Set
the time period for the session timeout.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select CONFIGURATION - Session Management.
3. Tick Session Timeout.
4. Enter the interval (in minutes) into the Period box.
5. Click Save to confirm.
ª The setting is saved.

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Security

10.2 How to Control the Access to the ISD Operating


Panel
You can protect the operating panel at the front of The ISD against
unauthorized access by means of a 4-digit PIN. The administrator
defines the PIN via the ISD Conrol Center.
If the operating panel is protected, you must enter the PIN via the
navigation keys. The control panel will be protected again after each
operation.

What do you want † ’Entering the Panel Lock PIN’ Ö90


to do?
† ’Setting the Panel Lock PIN’ Ö90

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Security

Entering the Panel Lock PIN


If the control panel is protected, the message ‘Enter PIN’ will appear
when the navigation keys are pressed.

Enter PIN:
0000

Use the navigation keys to enter the PIN: 0 0 0 0


- Use to switch between the
individual digits. 1
- Change individual numerical values
via .
:
9
Fig. 13: ISD Device - Panel Lock

If the PIN is no longer available, it can be reset by means of the ISD


Control Center; see Ö90. To protect the ISD Control Center
against unauthorized access; see Ö85.

Setting the Panel Lock PIN


The PIN is preset to ’0000’. Using these default settings, the control
panel is not protected.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select CONFIGURATION - Password.
3. Enter the PIN.
4. Confirm by clicking Save.
ª The setting is saved.

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Security

10.3 How to Control the Access to Queues


You can control and restrict the access to the queues and their
related printers to certain clients.
To enable the IP sender access control, you must enter the IP
addresses of the clients into an IP sender list. The queue will only
accept print jobs from clients specified in the list. The use of
wildcards (*) allows you to define subnetworks and to authorize
these subnetworks for accessing queues.

Once an IP sender has been defined, all undefined clients lose their
authorization to print via the queue. The IP sender access control
cannot control access via SMB.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select QUEUES & JOBS.
3. Select Settings.
4. Select Protection.
5. Enter the IP address in the IP sender box.
6. Click Add.
7. Confirm your entries.
ª The settings are saved.

Fig. 14: ISD Control Center - Queue Access Control

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Security

10.4 How to Use Certificates Correctly


The ISD has its own certificate management. This section explains
how certificates are used and when the use of certificates is
recommended.

What are Certificates can be used in TCP/IP-based networks to encrypt data


Certificates? and to authenticate communication partners. Certificates are
electronic messages containing a key (public key) and a signature.

Benefits and The use of certificates allows for various security mechanisms. Use
Purpose certificates on the ISD
• to receive encrypted ThinPrint print data; see: Ö122.
• to receive encrypted print data when using HTTPs printing
(TCP/IP); see: Ö23.
• to authenticate the ISD/client if the administrative access to the
ISD Control Center is protected via HTTPs (SSL); see: Ö97.
• to allow for a certificate-based authentication of the remote
server in the case of IPsec; see: Ö124.

If you want to use certificates, it is advisable to protect the


administrative access to the ISD Control Center by a password so
that the certificate on the ISD cannot be deleted by unauthorized
persons; see: Ö85.

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Security

Which Certificates Both self-signed certificates and CA certificates can be used with
are available? the ISD. The following certificates can be distinguished:
Self-signed certificates have a digital signature that has been
created by the ISD.
CA certificates are certificates that have been signed by a
certification authority (CA).
The authenticity of the CA certificate can be verified by means of a
so-called root certificate issued by the certification authority. The
root certificate is stored on an authentication server in the network.
Upon delivery, a certificate (the so-called default certificate) is
stored in the ISD. It is recommended that you replace the default
certificate by a self-signed certificate or CA certificate as soon as
possible.

What do you want † ’Creating a Self-Signed Certificate’ Ö94


to do?
† ’Creating a Certificate Request for CA Certificates’ Ö95
† ’Saving the CA Certificate in the ISD’ Ö96
† ’PKCS12 Saving the Certificate on the ISD’ Ö96
† ’Deleting Certificates’ Ö97
† ’Installing Certificates on Windows Clients’ Ö97

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Security

Creating a Self-Signed Certificate


If a self-signed certificate or a CA certificate has already been saved
in the ISD, the content of this certificate will be displayed. In this case
you have to delete the existing certificate first; see: Ö97.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select MAINTENANCE - Certificates.
3. Enter the relevant parameters, see: Table 18 Ö94.
4. Mark the option Self-signed certificate.
5. Click Create.
ª The certificate will be created and installed. This may take a few
minutes.

Table 18: Certificate Features

Parameters Description

Common name Is used to clearly identify the certificate. It is advisable to use the IP
address or the host name of the ISD to allow a clear assignment of
the certificate to the ISD. You can enter a maximum of 64
characters.

Email address Specifies an email address. You can enter a maximum of 40


characters. (Optional Entry)

Organization name Specifies the company that uses the ISD. You can enter a
maximum of 64 characters.

Organizational unit Specifies the department or subsection of a company. You can


enter a maximum of 64 characters. (Optional Entry)

Locality name Specifies the locality where the company is based. You can enter
a maximum of 64 characters.

State name Specifies the state in which the company is based. You can enter
a maximum of 64 characters. (Optional Entry)

Country name Specifies the country in which the company is based. Enter the
two-digit country code according to ISO 3166. Examples:
DE = Germany, GB = Great Britain, US = USA

Issued on Specifies the date after which the certificate is valid.

Expires on Specifies the date after which the certificate is invalid.

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Security

Creating a Certificate Request for CA Certificates


For using a CA certificate, a certificate request must be created in
the ISD and sent to the certification authority. The certification
authority will then create a CA certificate on the basis of the
certificate request. The certificate must be in base 64 format. When
the CA certificate has been received, it must be saved in the ISD.
If a self-signed certificate or a CA certificate has already been saved
in the ISD, the content of this certificate will be displayed. In this
case you have to delete the existing certificate first; see: Ö97.

After the creation of a certificate request, no self-signed certificate


can be created until the CA certificate has been saved in the ISD.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select MAINTENANCE - Certificates.
3. Enter the relevant parameters, see: Table 18 Ö94.
4. Select Create certificate request.
5. Click Create.
The creation of the certificate request is in progress. This may
take a few minutes.
6. Confirm your entries.
7. Save the request as text file.
8. Send the text file as certificate request to a certification
authority.
When the CA certificate has been received, it must be saved in the
ISD; see: ’Saving the CA Certificate in the ISD’ Ö96.

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Security

Saving the CA Certificate in the ISD

Requirements ; The certificate must be in base 64 format.


Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select MAINTENANCE - Certificates.
3. Click Browse….
4. Specify the CA certificate.
5. Click Load.
6. Confirm your entries.
ª The CA certificate is saved in the ISD.

PKCS12 Saving the Certificate on the ISD


Certificates with the PKCS12 format are used to save private keys and
their respective certificates and to protect them by means of a
password.

Requirements ; The certificate must be in base 64 format.


Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select MAINTENANCE - Certificates.
3. Select Load certificate (PKCS#12 format).
4. Click Browse….
5. Enter the certificate.
6. Enter the password.
7. Click Load.
8. Confirm your entries.
ª The PKCS12 certificate is saved in the ISD.

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Security

Deleting Certificates

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select MAINTENANCE - Certificates
3. Click Delete.
ª The certificate is deleted.

Installing Certificates on Windows Clients

Why do I need The following cases require a certificate on the client:


Certificates on the
Client? • If, during the transfer of print data, an encrypted connection
between the client and the ISD is additionally secured by means
of an authentication.
• If the administrative access to the ISD Control Center is
protected via SSL (HTTPs).
URLs that require an SSL connection start with ’https’. During a
so-called ’handshake’, the client asks the SSL server via browser for a
CA certificate.
If a certificate is unknown to the Windows client, the certificate is
not classed as 'trusted'. In this case, you will get an error message.
Install the certificate on the Windows client using a browser in order
to make the certificate known to the client.

Example One method using the 'Internet Explorer 7' is described in the
following.

Proceed as follows:
1. Establish a safe connection to the ISD Control Center. To do this,
enter 'https://' and the IP address of the ISD into the address
box of your browser (e.g. https://192.168.0.191).
A security alert appears.

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Security

Fig. 15: Internet Explorer – Security Alert

2. Click Continue to this website.


A note (certificate error) is displayed.

Fig. 16: Internet Explorer – Alert

3. Click View certificates.


The Certificate dialog appears.

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Security

Fig. 17: Internet Explorer – Certificate

4. Class the certificate as 'trusted' and click Install Certificate.


The Certificate Import Wizard is started.
5. Follow the instructions of the Wizard.
ª The certificate is installed on the client and is classed as 'trusted'.

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Security

10.5 How to Block Ports


You can block the access to ports on the ISD.

Benefits and Port attacks directly address the relevant services or protocols and
Purpose take advantage of their weak points. The blocking of ports protects
the ISD against attacks.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select CONFIGURATION – Port Blocking.
3. Mark the ports to be blocked.
4. Click Save to confirm.
ª The setting is saved.

If you block a port, all TCP services that use this port will be disabled.

Table 19: TCP Services and Ports

Service name Port

Discard TCP 9

SMB
- NETBIOS-SSN TCP 139
- MICROSOFT-DS TCP 445

LPR TCP 515

ThinPrint® Freely definable (default: TCP 4000)

IPP TCP 631

HTTP(s) Printing
- HTTP TCP 80
- HTTPS TCP 443

Socket (RAW) Printing TCP 9100 - 9107

SNMP UDP 163

Service Location Protocol Multicast Port 427

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Maintenance

11 Maintenance


A number of maintenance activities can be carried out
on the ISD. This chapter contains information about the
backup management and the implementation of
software modules. You will also learn how to carry out
a restart and a device update.

What information do • ’How to Manage Backup Images’ Ö102


you need?
• ’How to Uninstall/Install Software Modules’ Ö105
• ’How to Use the Diagnostics Function’ Ö107
• ’How to Reset ISD Parameters to their Default Values’ Ö108
• ’How to Reset the Passwort’ Ö109
• ’How to Carry out an Update’ Ö110
• ’How to Restart the ISD’ Ö111

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Maintenance

11.1 How to Manage Backup Images


You can save an ISD's configuration settings to an image. The image
files can be created manually or automatically. The image files can
additionally be saved to the PC.
The image file name contains the creation date (yyyy-mm-dd
format) and the host name of the ISD. You can save up to seven
images in the ISD. The oldest images will be deleted automatically, if
needed. (First in - First Out)

What does a Backup A Backup Image contains the following:


Image contain?
• drivers and queues
• ISD-specific settings
(e.g. TCP/IP settings, port lockings, etc.)
• settings related to the user management
(user profile, access rights, and passwords)
• DNS and DHCP settings

Benefits and If required, you can use an image to implement a system restore in
Purpose real time. You can also use images to quickly pass on configuration
settings to other ISDs.

The SEH ISD Manager supports backup management with advanced


features. For further information; see: ’Administration via the SEH
ISD Manager’ Ö18.

What do you want † ’Creating a Backup Image manually’ Ö103


to do?
† ’Creating a Backup Image automatically’ Ö103
† ’Deleting Backup Images’ Ö104
† ’Storing a Backup Image on a Local Computer’ Ö104
† ’Installing Backup Images on the ISD’ Ö104

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Maintenance

Creating a Backup Image manually

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select MAINTENANCE - Backup.
3. Click Create now.
ª The backup image is stored on the ISD.

Creating a Backup Image automatically


You can create automatic backups in defined time intervals. To do
this, you must define the weekday and time range in which the
backup will start. (24 hour format; e.g. 22-02)

Requirements ; The device time has been configured correctly on the ISD; see:
Ö42.
Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select MAINTENANCE - Backup.
3. Mark the days, on which a backup image is to be created.
4. Enter the time range.
5. Click Save to confirm.
ª The settings are saved.

Fig. 18: ISD Control Center - Backup

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Maintenance

Deleting Backup Images


Image files that are no longer needed should be deleted from the
ISD.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select MAINTENANCE - Backup.
3. Mark the image in the list Available backup images.
4. Select Delete image.
ª The backup image will be deleted.

Storing a Backup Image on a Local Computer


Image files should be copied to a local computer in regular intervals.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select MAINTENANCE - Backup.
3. Mark the image in the list Available backup images.
4. Select Store image on your local computer.
5. Choose a location and click Save.
ª The backup image is stored on the local computer.

Installing Backup Images on the ISD


A backup image can be copied from a local computer (location) to
the ISD at any time.
The procedure for loading an image to the ISD is identical to the
installation of software modules. For further information; see: ’How
to Uninstall/Install Software Modules’ Ö105.

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Maintenance

11.2 How to Uninstall/Install Software Modules


You can install different kinds of software modules to the ISD. A
software module can be, for example:
• a software file (see: ’Update’ Ö110)
• a 3rd party software (see: ’Filter Application’ Ö123)
• an image file (see: ’Backup’ Ö104)

By means of the SEH ISD Manager you can install a software module
to several ISDs at a time. For further information; see:
’Administration via the SEH ISD Manager’ Ö18.

What do you want † ’Installing Software Modules’ Ö105


to do?
† ’Uninstalling Software Modules’ Ö106

Installing Software Modules

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select MAINTENANCE - Software.
3. Mark the option Install software.
4. Click Next.
5. Click Browse….
6. Select the software file.
7. Click Next.
The file is downloaded to the ISD.
8. Click Next.
The software module will be installed on the ISD.
9. Confirm your entries.
ª The software module will be installed. If required, the ISD will
restart automatically to activate the software module.

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Maintenance

Uninstalling Software Modules


You can uninstall software modules from the ISD.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select MAINTENANCE - Software.
3. Mark the option Remove software.
4. Click Next.
5. Mark the module that is to be deleted from the Available
ressources list.
6. Click Delete.
7. Confirm your entries.
ª The software module will be uninstalled.

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Maintenance

11.3 How to Use the Diagnostics Function


The Diagnostics function is divided into three tabs that allow for a
detailed verification of the ISD system.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select MAINTENANCE - Diagnostics.
3. Select a tab.

Log Files
The tab allows you to:
• view, filter, update and delete log entries
• save log entries as a compressed file (support.tar)
• send log entries to a mail recipient

Advanced Status
The tab contains:
• network information
• memory information
• task information

Expert Mode
You can configure certain settings (e.g. Cups, Samba, Kernel, etc.) via
the Expert Mode. The Expert Mode is undocumented and can only
be used after consultation with the SEH support team.

These settings can only be configured by qualified admins and


after consultation with the SEH support team. Incorrect settings
may result in a misbehavior of the system.

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Maintenance

11.4 How to Reset ISD Parameters to their Default


Values
It is possible to reset the ISD parameters to the default values
(factory settings). All previously configured parameter values will be
deleted in this process. Installed certificates will not be deleted.

If you reset the parameters, the IP address of the ISD may change
and the connection to the ISD Control Center may be terminated.

You must reset the parameters, for example, if you have changed the
location of the ISD and if you want to use the ISD in a different
network. Before this change of location, you should reset the
parameters to their default settings to install the ISD in a different
network.
You can reset the parameters via the device front.

Proceed as follows:
1. Click and one after the other. The display shows:
Press + For
Factory Reset
2. Click and simultaneously.
ª The parameters are reset.

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Maintenance

11.5 How to Reset the Passwort


You can protect the administrative access to the ISD Control Center
by means of a password; see: Ö85. If the password is no longer
available, it can be reset.
This is done via the ISD operating panel at the front of the device.

Proceed as follows:
1. Click and and one after the other. The display shows:
Press + To
Reset Passwords
2. Click and simultaneously.
ª The password will be reset.

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Maintenance

11.6 How to Carry out an Update


You can carry out software updates on the ISD. Updates allow you to
benefit from currently developed features.

What Happens In the course of an update, the existing software will be overwritten
during an Update? and replaced by a new version. The parameter default settings of the
device remain unchanged.

When Is an Update An update should be undertaken if function do not work properly


Recommended? and if SEH Computertechnik GmbH has released a new software
version with new functions or bug fixes.
Check the installed software version on the ISD. The version number
can be found in the ISD Control Center.

Where Do I Find the You can download the current software files at www.seh.de.
Update Files?

Every update file has its own ’readme’ file. Take note of the
information contained in the ’readme’ file.

An update is carried out by installing the software files to the ISD.


The procedure is identical to the installation of software modules. To
carry out a update; see: ’Installing Software Modules’ Ö105.

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Maintenance

11.7 How to Restart the ISD


The ISD is rebooted automatically after parameter changes or
updates. If the ISD is in an undefined state it can also be rebooted
manually.

By means of the SEH ISD Manager you can carry out a reboot of
several ISDs at a time.

What do you want † ’Rebooting the ISD via the ISD Control Center’ Ö111
to do?
† ’Rebooting the ISD via the SEH ISD Manager’ Ö111
† ’Hard Rebooting the ISD via the Device Front’ Ö112

Rebooting the ISD via the ISD Control Center

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select MAINTENANCE - Restart.
3. Click Restart.
ª The ISD will be rebooted.

Rebooting the ISD via the SEH ISD Manager


You can carry out a reboot for one or several ISDs at a time.

Proceed as follows:
1. Start the SEH ISD Manager Ö18.
2. Mark the ISDs in the list.
3. Select Action – Reboot from the menu bar. A password prompt
appears.
4. Enter the password and click OK to confirm. (optional)
ª The ISDs will be rebooted.

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Maintenance

Hard Rebooting the ISD via the Device Front


A hard reboot (also known as a cold reboot or cold start) is when
power to the ISD is cycled (turned off and then on).
• To shut down the software, keep the soft power switch
pressed for five seconds.
• To boot the software, press the soft power switch for a short
moment.

Soft Power Switch

Fig. 19: ISD Device – ISD Reboot

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Additional Features

12 Additional Features


In addition to the basic features of print spooling, the
ISD offers further useful functions. This chapter
describes the available functions and how they can be
used efficiently.

What information do • ’How to Use the ISD as DHCP Server’ Ö114


you need?
• ’How to Use the ISD as DNS Server’ Ö116
• ’How to Use the ISD as ThinPrint® Gateway’ Ö118
• ’How to Use Filter Applications’ Ö123

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Additional Features

12.1 How to Use the ISD as DHCP Server


The ISD comes with an integrated DHCP server. DHCP servers are
used for the automatic assignment of IP addresses within a network.

Benefits and DHCP (Dynamic Host Configuration Protocol) provides clients with
Purpose network configuration. The main information to be provided is the
IP address. To this purpose, the client sends its request for an IP
address to the network. A ’qualified’ DHCP server answers this
request and the client obtains its IP address.
The functional range of the DHCP server that is included in the
delivery was planned for small to medium corporate network as well
as branch and remote offices.

Procedure Follow the instructions to make use of DHCP in your network:


† ’Configuring the DHCP Server’ Ö114
† ’Starting/Stopping the DHCP/DNS Server’ Ö117

Configuring the DHCP Server

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select DHCP & DNS.
3. Select Configure DHCP server.
4. Configure the parameters; see: Table 20 Ö115.
5. Click Save to confirm.
ª The settings are saved.

If the DNS/DHCP server is switched on, the changes will become


effective after the reboot of the DNS/DHCP server. Select Apply
Changes from the DHCP & DNS menu.

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Additional Features

Table 20: Parameter - DHCP Server

Parameters Description
Address ranges
Start IP address The network ranges define the upper and lower limit of the
End IP address IP addresses to be assigned.
Specify the ranges via a ’Start IP address’ and an ’End IP
address’. Up to four ranges can be specified.
Note: The network ranges must be within the maximum IP
range. This range is specified by the gateway.

Fixed IP addresses

- MAC Address Static IP addresses and host names can be assigned to a


- IP Address maximum of ten hosts via the DHCP server. The hosts are
- Hostname specified by the MAC address.

DHCP options
These settings apply to all specified IP ranges and hosts.
Multiple server addresses are to be separated by commas.

Lease time A lease time is the length of time that a DHCP server
specifies that a client computer can use an assigned IP
address. Can be defined as hours or minutes. Select ’infinite’
for an unlimited validity.

Subnet mask Defines the subnet mask that is assigned to a client together
with the IP address.

Broadcast address Broadcast address

Default routers IP address of the default router

DNS servers IP address of the DNS server


DNS domain name Defines the DNS domain name that is assigned to the clients
for the DNS host name resolution.

GMT Time offset Time zone adjustment in seconds


NTP servers IP address of the NTP time server

SMTP servers IP address of the SMTP server

POP3 servers IP address of the POP3 server


WINS servers IP address of the WINS server

NetBIOS node type The node type defines the strategy to be used for the name
resolution (b-node, p-node, m-node, h-node).

You can view the lease information of the DHCP server. Select View
leases file.

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Additional Features

12.2 How to Use the ISD as DNS Server


The ISD comes with an integrated DNS server. DNS (Domain Name
System) is a service that translates domain names into IP addresses.
Using DNS, names can be assigned to IP addresses and vice versa.

Benefits and DNS is very helpful in particular since names are retained a lot easier
Purpose than multiple digits numbers, i.e. Smith’s PC instead of
192.168.0.231. In addition, DNS allows for more flexibility since
names may be assigned independent of IP addresses, therefore,
enabling names to be changed or assigned to a different IP address
at any time.
The functional range of the DNS server that is included in the
delivery was planned for small to medium corporate network as well
as branch and remote offices.

Procedure Follow the instructions to make use of the DNS service:


† ’Configuring the DNS Server’ Ö116
† ’Starting/Stopping the DHCP/DNS Server’ Ö117

Configuring the DNS Server

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select DHCP & DNS.
3. Select Configure DNS server.
4. Configure the parameters; see: Table 21 Ö117.
5. Click Save to confirm.
ª The settings are saved.

If the DNS/DHCP server is switched on, the changes will become


effective after the reboot of the DNS/DHCP server. Select Apply
Changes from the DHCP & DNS menu.

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Additional Features

Table 21: Parameter - DNS Server

Parameters Description
Master DNS servers IP address of the master DNS server.
All requests to the ISD that cannot be answered locally or by the
servers for local domains are forwarded to the master server. Up
to 300 answers from the master servers are cached by the ISD.

Forward Zones IP address and domain name of a local DNS server (e.g.
localdomain 192.168.22.11).
All requests to local domains served by other local DNS servers
can be forwarded to this local DNS servers. This option can be
used to keep network traffic away from external master servers.

Master Zones DNS request to domains specified here are not forwarded to other
servers. If the request cannot be resolved locally, the requesting
client receives an error message.

Starting/Stopping the DHCP/DNS Server


After the DHCP or DNS settings have been configured, the
DHCP/DNS server can be started.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select DHCP & DNS.
3. Click Start/Stop Server.
ª The DHCP/DNS server is started/stopped.

In order to start the server during the system boot automatically,


enable the Yes option and click Save.

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Additional Features

12.3 How to Use the ISD as ThinPrint® Gateway


The ISD comes with an integrated ThinPrint® client.

What is ThinPrint®? The ThinPrint® technology enables the transmission of compressed


and bandwidth-optimized print jobs within a network. Used as
ThinPrint® gateway, the ISD can receive and decompress print jobs
that have been compressed by means of ThinPrint®.
As ThinPrint® gateway the ISD supports the ThinPrint functions
’AutoConnect’ and ’Connection Service’.
The ISD also supports the ThinPrint® SSL encryption of print data.
This way the ISD can unencrypt encrypted print jobs and send them
to the relevant printer.

Fig. 20: ISD as ThinPrint® Gateway

What do you want † ’Configuring ThinPrint® Parameters’ Ö119


to do?
† ’Using the ThinPrint® Connection Service’ Ö121
† ’Receiving Encrypted ThinPrint® Data’ Ö122

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Additional Features

Configuring ThinPrint® Parameters


In order for the ISD to communicate with the ThinPrint® server
(.print Engine) via a port and to receive print jobs, you must adapt
various parameters.

ThinPrint® Port In ThinPrint® environments, printing is done to a TCP/IP port via a


Number socket connection. The port number of the ISD must be identical to
the port number that was defined for the ThinPrint® server. Port
4000 is preset. You can change the port number, if necessary.

Bandwidth Bandwidth describes the capacity of a data connection. The


bandwidth of the ISD is indicated in bit/second (bit/s). The
bandwidth that is needed for print jobs can be limited to a freely
definable value for each ThinPrint® port (server side). You can
further decrease the bandwidth limit on the port of the ISD (client
side).

Defining a bandwidth value on the ISD which is higher than the


defined value (server side) will have no effect. In this case, the
pre-defined value will be applied.

Printer ID Print jobs are sent from the ThinPrint® server to the ISD. After the
decompression of the print jobs, the ISD forwards the data to the
printers. The print jobs are assigned via a printer ID. A large number
of network printers can be connected to the ThinPrint® port which
is defined via the ISD.

.print AutoConnect .print AutoConnect is a tool within the .print technology for the
automatic creation of print objects. The print objects are created on
the basis of defined templates without the need to automatically
load the printer drivers.
Printers can be combined in printer groups and printer locations on
the basis of so-called printer classes. A name table translation
(Dynamic Printer Matrix) simplifies the creation of classes and the
assignment of printers.

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Additional Features

In the case of several drivers we recommend the assignment of the


appropriate printer drivers via the printer class. This assignment can
be set up accordingly in the printer configuration on the .print client.
Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select QUEUES & JOBS - ThinPrint®.
3. Configure the parameters; see: Table 22 Ö120.
4. Click Save to confirm.
ª The settings are saved.

Table 22: Parameter - ThinPrint®

Parameters Description

ThinPrint® port ThinPrint® port number


(allowed entry: 1 - 65535 | default = 4000)

Bandwidth Enables/disables the bandwidth value of the ThinPrint® port


(client side).
The bandwidth is indicated in bit/second (bit/s).
(allowed entry: 1600 - -1000000 | default = 25600)

Default queue Defines the default queue.


ThinPrint® print jobs without ID are redirected to the default
queue. Print jobs with ID that have not been assigned or that
are outside the range will not be accepted.

ID The ID clearly identifies the printers for the ThinPrint® server.


(allowed entry: 1 - 65536)

Class Printers with compatible drivers can be arranged in one class.


You can also define a printer class if you want to use the .print
AutoConnect feature.

Driver Printer driver for the embedded printer. You can also define a
printer class if you want to use the .print AutoConnect feature.

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Additional Features

Using the ThinPrint® Connection Service


The .print Connection Service sends print jobs via TCP/IP to .print
clients (i.e. the ISD) in masked networks (NAT).
The Connection Service manages the entire communication between
the ThinPrint® server and the client. This allows the connection via
masked networks as well as the assignment of the relevant print job
to the respective end device.
To use this service, you must prepare the ISD. For each ISD that uses
the Connection Service, you must store the client ID and an
authentication key in the database of the Connection Service. You
must also set these two values on the ISD.

Please note that you need a ThinPrint® license for each client ID.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select QUEUES & JOBS - ThinPrint®.
3. Select Connection Service.
4. Configure the parameters; see: Table 23 Ö121.
5. Click Save to confirm.
ª The settings are saved.

Table 23: Parameter - ThinPrint® Connection Service

Parameters Description

Connection Service Enables/disables the .print Connection Service

Connection Server IP address of the server on which the Connection


Service is installed.

Port Port number used by the ISD to communicate with the


Connection Service (default = 4001)

Client ID Client ID as stored in the database of the Connection


Service. The client ID is needed by the Connection
Service to forward print jobs to the ISD.

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Additional Features

Parameters Description

Keep alive Interval (in seconds) for refreshing the connection to


the Connection Service.
The value has to be lower or equal than the
'KeepAliveTO' parameter of the .print Connection
Service (server side).
(allowed entry: 30 - 180 | default = 60)

Authentication key Authentication key as stored in the database of the


Connection Service.

Connection retry Interval (in seconds) for connection retries if the


Connection Service is not reachable.
(allowed entry: 5 - 6000 | default = 300)

Receiving Encrypted ThinPrint® Data


A secure connection during the transfer of print jobs between
ThinPrint® (server or Connection Service) and the ISD is guaranteed
by means of an SSL encryption.
The ThinPrint® server requests a certificate from the ISD. By means
of this certificate, the ThinPrint® server checks whether the ISD is
authorized to receive the print data.
If an encryption was enabled on the ThinPrint® server, you must
install a certificate from a corresponding Certification Authority
both on the ThinPrint® server and the ISD. To authorize the ISD to
receive encrypted print data, proceed as follows:
• Create a certificate request; see: ’Creating a Certificate Request
for CA Certificates’ Ö95.
• Save the CA certificate; see: ’Saving the CA Certificate in the
ISD’ Ö96.

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Additional Features

12.4 How to Use Filter Applications


The ISD supports specific, printing related software solutions
provided by third parties (e.g. barcode printing). This way the ISD
can be adapted to individual environments and requirements in an
ideal way.

Procedure Follow the instructions to make use of filter applications:


† Install a filter application on the ISD; see: ’How to
Uninstall/Install Software Modules’ Ö105.
† Assign the filter application to a queue; see: Ö77.

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Internet Protocol Security (IPsec)

13 Internet Protocol Security (IPsec)


To defend against the internal threads for the network,
the IPsec protocol provides confidentiality, authenticity
and integrity for the IP-based network traffic. The ISD
can participate in various IPsec procedures. This
chapter describes which procedures are supported and
how these procedures are configured on the ISD.

What is IPsec? ’Internet Protocol Security’ (IPsec) is a protocol that provides


security mechanisms such as access control, data integrity,
encryption and authentication for the communication via IP
networks.
What is special about IPsec is its flexibility. You can enable or disable
functions according to your needs. When it comes to encryption and
authentication, you can freely define the algorithms to be used.
The IPsec security mechanisms are provided by two protocols - the
’Authentication Header’ (AH) or ’Encapsulating Security Payload’
(ESP). AH will only provide for authentication while ESP will (in
addition to authentication) encrypt the IP data packets.

IPsec Policy IPsec policies are used to assign and handle IP data packets. You can
specify several policies. However, only one policy can be active at a
time. An IPsec policy is a collection of one or more rules.
IPsec analyzes all IP data packets for addresses, ports, and transport
protocols via packet filtering. Based on the rules it is decided how to
proceed with the IP data packet. An IPsec policy consists of the
following elements:

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Internet Protocol Security (IPsec)

Table 24: Components of an IPsec policy

Component Description

Filter list A filter list contains one or several filters.


A filter is the description of
- IP traffic (IP address / IP address range) and
- protocols and services that are used.

Filter action This is the action to be carried out if a data packet matches the
description of a filter. The following actions can be defined:
- Allow IP data packets
- Block IP data packets
- Forward IP data packets via a ’security association’.

Rule A rule is composed of a filter list and a filter action. Thus it is


specified that a certain action belongs to a certain filter.

If an IP data packet is forwarded via a ’security association’, the


actual IPsec security will be applied.

Security Association A security association (SA) is the establishment of shared security


information between two network entities. It serves as a basis for
the use of IPsec and can be compared to a tunnel.
The SA specifies which security measures to use for a packet. SAs are
established between sender and recipient. The following SA
parameters are required:
• authentication method of the participants (pre-shared key or
certificate)
• key algorithm to be used for the IPsec connection (see: Table 28
Ö137)
• time after which another authentication is required (optional)
• time after which the IPsec key must be renewed (optional)

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Internet Protocol Security (IPsec)

How Does an SA When using an SA the tunnel parameters must be defined. When a
Work? packet must be sent through a non-existing tunnel (SA), the ISD
establishes contact with the remote server.
In the so-called ’main mode’ the ISD sends its suggestions
concerning the tunnel parameters. The remote server chooses one
suggestion and sends it back.
Alternatively you can choose the ’aggressive mode’ that offers
almost the same functions but needs fewer packets. (The ’aggressive
mode’ is less secure and should only be used if the remote IP address
is known.)
Afterwards, information for the authentication of the remote server
and the agreement about a key (Diffie-Hellman algorithm) will be
transferred.
Two different methods are used for authentication purposes.
• authentication via ’Pre-Shared Keys’ (PSK) or a
• certificate-based authentication
After the ISD and remote server have specified the SA parameters,
the IP data packets that are to be encrypted will be sent by the SA
together with the ESP protocol (or the AH protocol).
Moreover, ’Internet Key Exchange’ (IKE) is used as a protocol for the
key exchange or key management togehter with the ’Internet
Security Association and Key Management Protocol’ (ISAKMP).

IPsec Structure and The kernel has two databases for the use of IPsec.
Procedure
• Security Policy Database (SPD)
The kernel refers to the SPD in order to decide if a particular IP
data packet needs to be processed by IPSec or not. The SPD also
contains entries that specify which IPsec SA and in what form an
IPsec SA is to be used.
• Security Association Database (SAD)
The SAD contains the keys for each IPSec SA.

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Internet Protocol Security (IPsec)

The illustration shows the cooperation between SPD, SAD, and


kernel while using IPsec SA with keys.

Fig. 21: IPsec Procedure

(1) The administrator defines a policy in the SPD via ’setkey’.


(2) The kernel refers to the SPD to determine if IPsec can be used for an IP data packet.
(3) If a key is required for the IPsec-SA, the kernel will get the key from the SAD.
(4) If the SAD has no key, the kernel sends a request to ’racoon’.
(5) ’racoon’ uses IKE to exchange keys with the remote server.
(6) ’racoon’ writes the key to the SAD.
(7) The kernel is able to send IPsec data packets.

You can use manual keys or an IKE daemon (e.g. racoon) for
authentication purposes. racoon provides the automatic key
exchange between two hosts. The setup of a policy in the SPD is
required in both cases.
When using manual keys, you must make entries in the SAD in order
to provide the encryption algorithm and the keys for a secure
communication with other hosts. When using an IKE daemon, the
SAs are created automatically.

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Internet Protocol Security (IPsec)

Tasks of the ISD The ISD offers to ways to implement IPsec policies including SA:
• You can create an IPsec policy via the ISD Control Center. An
input mask assists you in defining the rules.
• Via the ISD Control Center you can import IPsec policies as
ready-made configuration files (racoon/setkey) to the ISD.

Only one IPsec policy can be active at a time.

Please do not operate the ISD with a dynamic IP address if you


use IPsec.

What information do • ’How to Create IPsec Rules’ Ö129


you need?
• ’How to Use IPsec Configuration Files’ Ö138
• ’How to Define Exceptions’ Ö141
• ’How to Enable IPsec Policies’ Ö142

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Internet Protocol Security (IPsec)

13.1 How to Create IPsec Rules


This section describes the creation of IPsec rules via the input mask
of the ISD Control Center.

Rule Structure
IPsec rules are composed of filters and actions.

Filter A filter must be defined to check the data traffic. The filter consists
of the following elements:
• Local IP address: The local IP address corresponds to the IP
address of the ISD. The existing IPv4 address of the ISD will be
used and cannot be changed at this point. IPv6 addresses can be
defined via an address template.
• Remote IP address: Addresses in the format IPv4 and IPv6 are
supported. You can also specify IP address ranges. IP addresses
and ranges can be stored in address templates and added to a
rule.
• Services: Specifies the services that are used by an IP data
packet. A service includes the protocol to be used and its port.
Several protocols can be summarized in one service template
and stored using a freely definable name.

Action An action determines the measure to be taken if an IP data packet


corresponds to the description of a filter. The following actions can
be selected:
• Allow all (allow IP data packets)
• Drop all (block IP data packets)
• Use IPsec (forward IP data packets via an SA)

SA If an IP data packet is forwarded via a ’Security Association’ you


must specify the SA parameters via an SA template. An SA template
contains information about the authentication and the key
exchange. To exchange keys, parameters have been specified in the
IKE template.

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Internet Protocol Security (IPsec)

Rules and Priority


The priority of the rules is defined according to the following
criteria.

Exclusiveness of the Depending on the number of IP addresses contained in an ’address


IP Addresses template’ the following priority can be determined:
• unique IP address (e. g. 192.168.0.194)
• address ranges (e. g. 192.168.0.194/24 or 0.0.0.0/0)

Rule Numbers Depending on the rule number the following priority can be
determined:
• Based on their priority the rules are processed from top to
buttom.
• If a rule can be applied, the corresponding action will be carried
out. All other rules will be neglected.
• If no rule can be applied, the default rule will be used.

Example 1 Target:
Each participant in the company is allowed to print via the printer ’x’ without any
restrictions.
- Due to large print volumes the ’Sales’ department is to be excluded.
- Due to sensitive customer data the ’Support’ department will only be allowed to print via
IPsec. The SA template ’Level 1’ will be used for this purpose.

Implementation concept:

Addresses Service SA (Security


Rule Active Filter Filter Action Association)

1 x Sales (IP range) All services Drop all ---

2 x Support (IP range) All services Require Level 1


IPsec

3 --- --- Allow all ---

n --- --- Allow all ---

Default All IP addresses All services Allow all ---


rule

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Internet Protocol Security (IPsec)

Example 2 Target:
No participant in the company is allowed to print via the printer ’y’.
- The ’Sales’ and ’Support’ departments will be allowed to print.
- Due to sensitive data the Sales Manager is supposed to print via IPsec.
The SA template ’Level 1’ will be used for this purpose.
- The printer will be configured via IPsec by the ’Support’ department only. The SA template
’Level 2’ will be used for this purpose.

Implementation concept:
- All relevant printing services are specified in the ’Printing’ service filter.
- All relevant protocols for the administration are specified in the ’Configuring’ service
filter.

Addresses Service SA (Security


Rule Active Filter Filter Action Association)

1 x Director (IP) Printing Require Level 1


IPsec

2 x Sales (IP range) Printing Allow all ---

3 x Support (IP range) Configuring Require Level 2


IPsec

4 x Support (IP range) Printing Allow all ---

n --- --- Allow all ---

Default All IP addresses All services Drop all ---


rule

What do you want † ’Creating IPsec Rules’ Ö132


to do?
† ’Enabling IPsec Rules’ Ö132
† ’Defining Address Templates’ Ö132
† ’Defining Service Templates’ Ö134
† ’Defining SA Templates’ Ö135
† ’Defining IKE Templates’ Ö136

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Internet Protocol Security (IPsec)

Creating IPsec Rules


IP data packets can be filtered by address and log information and
be assigned to an action. The assignment of filters and filter actions
is done via rules.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select Configuration – IPsec.
3. Select Edit rules.
4. Define the filters.
To do this, mark the templates to be used in the ’Address filter’
and ’Service filter’ lists.
5. Mark the filter action to be used in the ’Action’ list.
6. If you have chosen the ’Require IPsec’ filter action you must
also mark the ’Secutity Association (SA)’ to be used.
7. Click Save.
ª The settings are saved.

Enabling IPsec Rules


An IPsec policy is composed of several rules. The rules to be used
must be enabled so that they can be taken into consideration within
the IPsec policy. The activity is controlled by means of the check
boxes on the left side of the rules.

Afterwards you must enable the entire IPsec policy for the rules to
take effect; see: Ö142.

Defining Address Templates


Local and remote IP addresses can be defined in the address
template. Addresses in the format IPv4 and IPv6 are supported.
Three address templates are implemented by default. You can specify
another eight templates, if required.
The IPv4 address of the ISD is always used as the local IPv4 address.
The address is not shown in the template.

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Internet Protocol Security (IPsec)

Please use static IP addresses only.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select Configuration – IPsec.
3. Select Edit rules.
4. Select Edit address templates.
5. Specify the address template; see: Table 25 Ö133.
6. Click Save to confirm.
ª The settings are saved.

Table 25: Address Template Parameters

Parameter Description

Name Name of the address template.


You can enter a maximum of 18 characters.

Remote (IPv4) Specifies remote IPv4 addresses or IPv4 address ranges.


Formats/Convention/Example
- All IPv4 addresses = 0.0.0.0/0
- IPv4 address = 192.168.0.1
- IPv4 address range = 192.168.0.1/24
(The notation of address ranges is done via the CIDR
methodology.)

Local (IPv6) Specifies local IPv6 addresses or IPv6 address ranges.


Formats/Convention/Example
- All IPv6 addresses = ::/0
- IPv6 address = 0:0:0:0:0:FFFF:a.b.c.d
- IPv6 address range = 0:0:0:0:0:FFFF:a.b.c.d/96
(The notation of address ranges is done via the CIDR
methodology.)

Remote (IPv6) Specifies remote IPv6 addresses or IPv6 address ranges.


Formats/Convention/Example
- All IPv6 addresses = ::/0
- IPv6 address = 0:0:0:0:0:FFFF:a.b.c.d
- IPv6 address range = 0:0:0:0:0:FFFF:a.b.c.d/96
(The notation of address ranges is done via the CIDR
methodology.)

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Internet Protocol Security (IPsec)

Defining Service Templates


A service includes the protocol to be used and its port. Network
activities based on this protocol can be added to the IPsec rule by
means of a service template. Several services can be combined in a
service template.
The service template ’All services’ comprises all protocols and is
implemented by default. You can specify another eight templates, if
required.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select Configuration – IPsec.
3. Select Edit rules.
4. Select Edit service templates.
5. Select the number of the template to be edited from the
selection list in the path.
6. Specify the service template; see: Table 26 Ö134.
7. Click Save to confirm.
ª The settings are saved.

Table 26: Service Template Parameters

Parameter Description

Name Name of the service template.


You can enter a maximum of 16 characters.

ICMP Internet Control Message Protocol

HTTP Hypertext Transfer Protocol

HTTPs Hypertext Transfer Protocol secure

SNTP Simple Network Time Protocol

SNMP Simple Network Management Protocol

IPP Internet Printing Protocol

Socket printing Socket printing

LPR Line Printer Remote

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Internet Protocol Security (IPsec)

Parameter Description

ThinPrint ThinPrint® enables the transmission of compressed and


bandwidth-optimized print jobs within a network.

SMB Server Message Block

Defining SA Templates
An SA template contains information about the authentication as
well as the key exchange between the ISD and the remote server.
You can specify eight templates, if required.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select Configuration – IPsec.
3. Select Edit rules.
4. Select Edit SA templates.
5. Select the number of the template to be edited from the
selection list in the path.
6. Specify the SA template; see: Table 27 Ö135.
7. Click Save to confirm.
ª The settings are saved.

Table 27: SA Template Parameters

Parameter Description

Name Name of the IPsec template.


You can enter a maximum of 16 characters.

Authentication type Specifies the procedure for the authentication of the remote
server. Two procedures are available:
- authentication via pre-shared key
- authentication via certificates.
(For the installation of certificates on the ISD; see: Ö92.)

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Internet Protocol Security (IPsec)

Parameter Description

Verify certificate Specifies the type of certificate required for the certificate-based
authentication.
- Disabled: A self-signed certificate is sufficient for the
authentication. (Upon delivery, a self-signed certificate is stored
in the ISD).
- Enabled: A root certificate is required for the authentication.

Pre-Shared Key Specifies the Pre-Shared Key (PSK).


You need the key if the ’Pre-Shared Key’ procedure has been
selected as ’Authentication type’.
You can enter a maximum of 16 characters.

IKE Specifies the template to be used for the automatic key


exchange.

Defining IKE Templates


The IKE template contains the parameters to be used for the
automatic key exchange.
The ’IKE Default’ template has been implemented by default. You
can specify another eight templates, if required.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select Configuration – IPsec.
3. Select Edit rules.
4. Select Edit SA templates.
5. Select Edit IKE templates.
6. Select the number of the template to be edited from the
selection list in the path.
7. Specify the IKE template; see: Table 28 Ö137.
8. Click Save to confirm.
ª The settings are saved.

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Internet Protocol Security (IPsec)

Table 28: IKE Template Parameters

Parameter Description

Name Name of the IKE template.


You can enter a maximum of 16 characters.

- Phase 1 -
IKE Phase 1 establishes a secure channel.

Negotiation Specifies the procedure for the negotiation of the encryption and
authentication.
- In the ’Main Mode’ individual connections will be successively
established for the individual steps (key exchange etc.).
- In the ’Aggressive Mode’ individual steps of the Main Mode will
be summarized (faster but less secure).
You can select several procedures. Only the most secure
procedure will be applied. If a procedure fails, a less complicated
(and therefore less secure) procedure will be used.

Diffie-Hellman group Specifies the Diffie-Hellman group number for the creation of
dynamically generated temporary keys. The keys are used
during the negotiation.

Encryption algorithm Specifies the encryption algorithm to be used during the


negotiation.

Hash algorithm Specifies the Hash algorithm to be used during the negotiation.

IKE SA lifetime Specifies the duration of the IKE connection in seconds. When
the IKE SA lifetime expires, a re-authentication is required.
(optional)
(min. 600 sec / max. 4294967295 sec)

- Phase 2 -
IKE phase 2 negotiates the encryption and integrity parameters used to secure the
data packet to be transferred.

- Phase 2 - Specifies how the IP data packet is handled within the SA. The
Encapsulation type IPsec specification differentiates between the ’Transport Mode’
and the ’Tunnel Mode’.
- In the Transport Mode the IP data packet is encrypted.
However, the IP header will be kept.
- In the Tunnel Mode a complete IP data packet will be
encapsulated in another packet and be given a new IP header.
NOTE: The Tunnel Mode cannot be selected via the selection list
of the ISD Conrol Center. Use a configuration file (racoon/setkey)
instead.

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Internet Protocol Security (IPsec)

Parameter Description

Diffie-Hellman group Specifies the Diffie-Hellman group number for the creation of
additional dynamically generated temporary keys. The keys are
used during phase 2. (optional)

Encryption algorithm Specifies the encryption code for phase 2.

Authentication Specifies the Hash algorithm for phase 2.


algorithm

With AH protocol Specifies the use of the ’Authentication Header’ protocol for the
protection of the packet integrity and packet authentication.
AH uses the authentication header to authenticate the packet. In
the IP data packet, the authentication header will be added after
the IP header.

IPsec SA lifetime Specifies the duration of the IPsec SA connection in seconds.


When the IPsec SA lifetime expires, you have to renew the IPsec
key.
(min. 600 sec / max. 4294967295 sec)

13.2 How to Use IPsec Configuration Files


In order to prepare the ISD for the IPsec procedure you must use the
following configuration files for the configuration of SPD and SAD.
• ’setkey.conf’ to change, add, or delete entries in SPD and SAD.
• ’racoon.conf’ to configure the IKE daemon ’racoon’ for the
automatic key exchange.

What do you want † ’Creating IPsec Configuration Files’ Ö139


to do?
† ’Importing IPsec Configuration Files’ Ö140
† ’Importing the Pre-Shared Key’ Ö140
† ’Importing Certificates’ Ö140

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Internet Protocol Security (IPsec)

Creating IPsec Configuration Files


When creating the configuration file ’racoon.conf’ you must specify
the reference to the ISD certificates as follows:

Example

path certificate "/etc/isd";

remote 192.168.0.1 {
exchange_mode main;
certificate_type x509 "isdpub.pem" "isdkey.pem";
verify_cert on;
my_identifier asn1dn;
peers_identifier asn1dn;
proposal {
encryption_algorithm 3des;
hash_algorithm sha1;
authentication_method rsasig;
dh_group modp1024;
}
}

sainfo address 192.168.0.2 any address 192.168.0.1 any


{
pfs_group modp768;
encryption_algorithm 3des;
authentication_algorithm hmac_md5;
compression_algorithm deflate;
}

Detailed information about the creation of configuration files would


go beyond the scope of this document. You will find more detailed
information on the Internet.

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Internet Protocol Security (IPsec)

Importing IPsec Configuration Files


You must load the files to the ISD so that the values of
configuration files ’setkey.conf’ or ’racoon.conf’ can be applied.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select Configuration – IPsec.
3. Select Load files.
4. Click Browse.
5. Select the configuration file.
6. Click Load.
7. Click Save to confirm.
ª The settings of the configuration file will be saved.

Importing the Pre-Shared Key


If the authentication method ’Pre-Shared Key’ is used for an SA (see:
Table 27 Ö135) the pre-shared key must be saved in the ISD.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select Configuration – IPsec.
3. Select Load files.
4. Next to Preshared keys file click Browse….
5. Select the file.
6. Click Load.
7. Click Save to confirm.
ª The pre-shared key is loaded.

Importing Certificates
If an authentication via certificates is used for the SA (see: Table 27
Ö135), you must save certificates in the ISD. To save certificates;
see: Ö92.

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Internet Protocol Security (IPsec)

13.3 How to Define Exceptions


Network activities based on the protocols DHCP, FTP, NetBIOS, and
SLP can be excluded from the filtering by the IPsec policy.
This ensures that specified network activities are permanently
allowed and are not blocked by IPsec.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select Configuration – IPsec.
3. Select Edit rules.
4. Enable the relevant protocols under ’IPsec exceptions’.
5. Click Save to confirm.
ª The settings are saved.

If all FTP network activities are allowed (FTP = on), you must specify
the ’Allow all’ action in the default rule.

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Internet Protocol Security (IPsec)

13.4 How to Enable IPsec Policies


After you have created IPsec policies via input mask or via
configuration files and implemented them on the ISD, you can
enable a policy.

Test Mode We recommend using the test mode to access the device in case of a
misconfiguration. In the test mode, IPsec remains active until the
hard reboot of the device. IPsec is disabled after the hard reboot.

The ’test mode’ option is activated by default. After a successful


test, you must deactivate the test mode so that IPsec remains
permanently active.

Proceed as follows:
1. Start the ISD Control Center with the user profile ’Admin’.
2. Select Configuration – IPsec.
3. Specify the IPsec policy to be used.
- Use configured rules (use policy of the manually configured rules)
- Use configuration files (use policy of the loaded configuration
files)
4. Make sure that the test mode is on.
5. Tick IPsec.
6. Click Save to confirm. The setting is saved.
IPsec remains active until the device is hard rebooted.
7. Check the access to the device.

If you can no longer access the device, initiate a hard reboot


(Ö111) of the device and modify the IPsec policy.

8. Deactivate the Test mode.


9. Click Save to confirm.
ª IP traffic will be allowed based on the rules defined in the IPsec
policy.

ISD300 User Manual 142


Appendix -

14 Appendix


The appendix contains a glossary and the index lists of
this document.

What information do • ’Glossary’ Ö144


you need?
• ’List of Tables’ Ö148
• ’List of Figures’ Ö149
• ’Index’ Ö150

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Appendix - Glossary

14.1 Glossary
The glossary contains information about manufacturer-specific
software solutions and specific terms from the world of network
technology.

What information do Manufacturer-Specific Software Solutions


you need?
• ’ISD Control Center’ Ö145
• ’SEH ISD Manager’ Ö145
• ’SEH Print Monitor’ Ö145
• ’ISD Printer Driver Wizard’ Ö145

Network Technology
• ’Hardware Address’ Ö146
• ’IP Address’ Ö146
• ’Host Name’ Ö147
• ’Gateway’ Ö147
• ’Subnet Mask’ Ö147
• ’Default Name’ Ö147

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Appendix - Glossary

ISD Control Center The ISD Control Center is a user interface for the administration of
the ISD. The ISD Control Center is stored in the ISD and can be dis-
played on a PC by means of an Internet browser (Internet Explorer,
Netscape, Firefox, Safari).

SEH ISD Manager The SEH ISD Manager is a software application developed by SEH
Computertechnik GmbH to simplify the administration of ISDs. The
SEH ISD Manager offers the following functions to assist you in
various operations:
- Monitoring
- Backup and Update Management
- Queues and Driver
- Reboot

SEH Print Monitor The SEH Print Monitor is an SEH-specific extension for the printing
service of a Windows operating system. The software ensures the
transfer of unencrypted and encrypted (SSL/TLS) print data from the
client to the ISD by means of direct TCP/IP ports. The SEH Print
Monitor can be installed and configured on every client intended for
printing.

ISD Printer Driver The SEH ISD Printer Driver Wizard simplifies storing all required
Wizard printer drivers to ISD. It collects all required files for installing and
managing a certain printer driver. This packet can simply be uploa-
ded to an ISD.

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Appendix - Glossary

Hardware Address The ISD is addressable by means of its world-wide unique hardware
address. This address is commonly referred to as the MAC or Ether-
net address. The manufacturer has defined this address in the hard-
ware of the device. The address consists of 12 hexadecimal numbers.
The first six numbers represent the manufacturer, while the last six
numbers identify the individual device.

Hardware address

00:c0:eb:00:01:ff

Manufacture Device number


ID

The hardware address is found on the housing, the SEH ISD Manager,
or the ISD Control Center.
The use of separators within the hardware address depends on the
platform. Note the following conventions when entering the hard-
ware address:.

Operation System Representation Example

Windows Hyphen 00-c0-eb-00-01-ff

UNIX Colon or period 00:c0:eb:00:01:ff or


00.c0.eb.00.01.ff

IP Address The IP address is the unique address of each node in a network, i.e.
an IP address may occur only once on a local network. The system
administrator usually assigns the IP address. The address must be
saved in the ISD to make sure that it can be addressed within the
network.

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Appendix - Glossary

Host Name The host name is an alias for an IP address. The host name uniquely
identifies the ISD in the network and makes it easier to remember.
The host name is found on the ISD Control Center, the SEH ISD
Manager or on the display at the device front.

Gateway Using a gateway, you can address IP addresses from external net-
works. If you wish to use a gateway, you can configure the relevant
parameter via the ISD Control Center.

Subnet Mask With the help of the subnet mask, large networks can be split up
into subnetworks. In this case, the user IDs of the IP addresses are
assigned to the various subnetworks. The ISD is configured not to
use subnetworks by default. If you wish to use a subnetwork, you
can configure the relevant parameter via the ISD Control Center.

Default Name The default name consists of three letters 'ISD' and the device num-
ber. The device number consists of the last six numbers of its hard-
ware address.

Default Name

ISD0001ff

Device Number

The default name is found on the ISD Control Center.

ISD300 User Manual 147


Appendix - List of Tables

14.2 List of Tables

Table 1: Conventions within the documentation. . . . . . . . . . . . . . 10


Table 2: Basic Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Table 3: Status Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Table 4: MS Windows Information . . . . . . . . . . . . . . . . . . . . . . . . . 30
Table 5: Queues Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Table 6: Parameter - IPv4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Table 7: Parameter - IPv6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Table 8: Parameter - DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Table 9: Parameters - Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Table 10: Parameter - Notification . . . . . . . . . . . . . . . . . . . . . . . . . 44
Table 11: Networking Options - Member of an Active Directory 50
Table 12: Networking Options - Domain member (NTLM) . . . . . . 51
Table 13: Queue Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Table 14: Queue search parameters . . . . . . . . . . . . . . . . . . . . . . . . 69
Table 15: Parameter - Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Table 16: User Profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Table 17: Parameter - Access Rights . . . . . . . . . . . . . . . . . . . . . . . . 87
Table 18: Certificate Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Table 19: TCP Services and Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Table 20: Parameter - DHCP Server . . . . . . . . . . . . . . . . . . . . . . . . . 115
Table 21: Parameter - DNS Server . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Table 22: Parameter - ThinPrint®. . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Table 23: Parameter - ThinPrint® Connection Service. . . . . . . . . . 121
Table 24: Components of an IPsec policy . . . . . . . . . . . . . . . . . . . . 125
Table 25: Address Template Parameters . . . . . . . . . . . . . . . . . . . . . 133
Table 26: Service Template Parameters . . . . . . . . . . . . . . . . . . . . . . 134
Table 27: SA Template Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . 135
Table 28: IKE Template Parameters . . . . . . . . . . . . . . . . . . . . . . . . . 137

ISD300 User Manual 148


Appendix - List of Figures

14.3 List of Figures

ISD Front View - Switching on/off the ISD . . . . . . . . . . . . . . . . . 14


ISD Control Center - Administrator Login . . . . . . . . . . . . . . . . . 17
SEH ISD Manager - Main Dialog . . . . . . . . . . . . . . . . . . . . . . . . . 20
ISD Device - Operating Panel with Navigation Keys . . . . . . . . . 21
SEH ISD Manager – Status Information . . . . . . . . . . . . . . . . . . . 33
ISD Device - Information in the Display . . . . . . . . . . . . . . . . . . . 34
ISD Control Center - Quick Setup . . . . . . . . . . . . . . . . . . . . . . . . 46
Point and Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Distribution of printer driver packages . . . . . . . . . . . . . . . . . . . . 64
Distribution of queues and printer drivers . . . . . . . . . . . . . . . . . 65
Balance Queue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Repository . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
ISD Device - Panel Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
ISD Control Center - Queue Access Control . . . . . . . . . . . . . . . . 91
Internet Explorer – Security Alert . . . . . . . . . . . . . . . . . . . . . . . . 98
Internet Explorer – Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Internet Explorer – Certificate . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
ISD Control Center - Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
ISD Device – ISD Reboot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
ISD as ThinPrint® Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
IPsec Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

ISD300 User Manual


Appendix - Index

14.4 Index DHCP 114


DHCP Server 114
DNS 41
DNS Server 116
Numerisch Domain name 41
Driver Package 64
32-Bit 60
64-Bit 60
E
A Email 32, 44
Encrypted print data
Access control IPP Printing 25
IP sender 91 ThinPrint® 122
ISD Control Center 85, 109 Exceptions (IPsec) 141
ISD operating panel 89
Queues 91
Access rights 87 F
Active Directory Service (ADS) 49 Factory settings 108
Authentication 51, 53 Filter applications 123
AutoConnect 119
G
B Gateway 35, 147
Backup 102
Backup Images 102
Balance Queue 73 H
Host name 42, 147
Hotline 11
C
CA certificate 93
Certificate request 95 I
Certificates 92 Image 102
CA certificate 95 Improper Use 12
delete 97 Intended Use 12
PKCS12 96 IPP Printing 25
Self-signed certificate 94 IPsec 124
Common Internet File System IPsec Policy 124
(CIFS) 26, 48 IPv6 38
Copy Queue 72 ISD Printer Driver Wizard 60, 61

D J
Default certificate 93 Job History 31
Default name 147
Device number 147

ISD300 User Manual 150


Appendix - Index

L Q
LPD Printing 22 Queue 66, 67, 78
create 70
define settings 74
M
delete 75
Maintenance 101 disable 76
Miscellaneous 57 enable 76
modify 74
N test 75
Quick Setup 46
NetBIOS over TCP/IP (NBT) 26, 48
Netmask 35
Notification R
Email 32 Repository 81
SNMP traps 32, 44 delete file 83
Notification Service 44 print file 82
NTLM 51 upload file 82
Reset parameters 108
P Restart 111
Root certificate 93
Panel lock 89
Password 85
PIN 89 S
Point and Print 58 Security Association 125
Print job 78 SEH ISD Manager
copy 72 install 19
delete 78 start 19, 23
display 31 Self-signed certificate 93
move 80 Server Message Block (SMB) 26, 48
prioritize 79 Session Management 88
saving 80 Session timeout 88
Printer Administrator Account 52 SMB Printing 26
Printer driver 60 SNMP traps 32
assign 62 socket printing 23
Saving 60 Software
Printing Methods 22 install 105
Protection 84 uninstall 106
Protocol Stand-Alone Server 53
CIFS 26, 48 Subnetworks 147
IPP 25 Support 11
IPv6 38
LPD 22
SMB 26, 48 T
TCP/IP Parameters 35

ISD300 User Manual 151


Appendix - Index

Test Mode 142


Test page 75
ThinPrint® 118
Bandwidth 119
Connection Service 121
Port number 119
Printer ID 119
ThinPrint® Gateway 118
Time of the device 42
Time server 42
Time zone 42

U
Universal Printer Driver (UPD) 60
Update 110
URI 25
User management
local 53
User profile 85
access rights 87
password 86, 88
UTC 42

ISD300 User Manual 152

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