8.

A direct service social worker in a community helps individuals or

groups to express their needs, to clarify and identify their problems to
explore solutions and develop the people’s capacities to deal with
their own problems, more effectively, the worker in performing the
role of ______.

Module 1 a. A broker
b. Enabler
Field Practice c. A community organizer
(SOCIAL WORKERS LICENSURE EXAMINATION August 2019) d. An advocate

Warning: This material is protected by Copyright Laws. Unauthorized 9. When a client or citizen’s group is in need of help and existing
use shall be prosecuted in the full extent of the Philippine Laws. For institutions are uninterested in providing services or negative &
exclusive use of CBRC reviewees only. hostile to the client group, the social worker may provide the
leadership in gathering data to support the correctness of the client’s
Directions: Encircle the letter or number of the correct answer. need and request, and influence the institution to change its negative
attitude. In this situation, theDR. CARL
social worker E. BALITA
is exercising her role as REV
1. The legitimate power to control influence the behavior of another is ______.
referred to as ______. a. An advocate
a. Dominion b. A mediator
b.Influence c. An educator
c.Coercion d. An enabler
d.Authority
10. If a social worker practitioner designs/develops a program or
2. In the helping process, authorization lies within the relationship promote technologies to meet social needs, the role is that of
when one participant accepts the other as an authority for him. The ______.
social worker authority emanates from ______. a. A social planner
a. The agency b. A program developer
b. The professional code of ethics c. A social work administrator
c. The client and the agency d. A social welfare supervisor
d. The client only
11. The social work practitioner seeks in this role to provide guidance
3. The holistic approach in social work practice in which the to agencies and organizations through suggesting ways to increase
individual, the group, and the community are used as functional the effectiveness and efficiency of services.
points of entry by the social worker and develop skills based on the a. Social work administrator
generic aspects of the methods used is commonly known as ______. b. Social work supervisor
a. Integrated social work practice c. Guidance counselor
b. System approach d. Consultant
c. Team approach
d. All of the above 12. By overseeing the direct service workers and staff to increase the
effectiveness and efficiency of the delivery of services to the different
4. In the context of the Philippine setting, direct social work practice client systems, the social worker plays the role model of ______.
requires a social worker to be a multi-purpose worker because a. Case manager
______. b. Supervisor
a. Social problem are multi-faceted c. Administrator
b. A social worker works with individuals, groups and d. Facilitator
communities as client systems
c. There are several social welfare programs and services 13. The social worker in this role seeks to improve a service delivery
d. A social worker performs a variety of roles and functions systems through increasing communication linkage and coordination
with and in behalf of different client systems between human service resources ______.
a. Mobilizer of resources
5. A social worker who has developed competence in working with b. Community outreach worker
individual, groups and community in any social work practice setting c. Coordinator
who has the knowledge and skills necessary and in engaging people d. Resource provider
in problem-solving, bringing needs and resources together and in
systematically using practice experience to document the level of 14. Performing the activities necessary to plan and implement
effectiveness of policies and services is considered ______. program and services is the major role of ______.
a. Consultant a. Policy maker
b. An expert b. Social planner
c. Generalist c. Administrator
d. A social planner d. Human resources developer
6. In this approach, the individual, the group and the community are 15. When a social worker engages persons who have conflict in a
interrelated parts of a larger system and therefore cannot be taken process that provides a neutral forum wherein they are encouraged
separately but in the context of the whole in relation to problem- to find a mutually satisfactory solution to their problems, he/she is
solving. modeling the role of ______.
a. Total family approach a. Mediator
b. Baranganic approach b. Counselor
c. Systems approach c. Advocate
d. Generalist approach d. Facilitator
7. If a situation arises wherein a client presents a problem that a 16. This is very crucial in the helping process which involves effective
social worker knows he or she does not have the training or expertise communication in reducing the level of threat and gaining the trust of
to handle, the worker needs to link the person with available client ______.
services. In this case, the role of the worker ______. a. Acceptance
a. A broker b. Interviewing
b. A mediator c. Establishing rapport
c. Enabler d. Intake
d. Facilitator

DR. CARL E. BALITA REVIEW CENTER TEL. NO. 735-4098/7350740 -1-

17. This is a process whereby the worker explores client’s problems d. Motivate the client to make use of whatever available
by eliciting facts information about the person, problem and the service the agency can provide
environmental factors ______.
a. Data gathering 25. The heart of the problem-solving is ______.
b. Fact-finding a. Problem identification
c. Social investigation b. Data gathering
d. Social case study c. Goal-setting & formulation of contract between worker &
client
18. Oftentimes, there is a difference between what a client sees a d. The implementation & goal attainment phase
problem and what the worker sees, the definition of the problem must
be based on ______. 26. In social work practice, assessment is referred to as the
a. The nature of the problem itself professional judgment of the worker about the client’s situation based
b. The client sees and what appears relevant to the client on ______.
c. What the worker perceives and believes a. What the client thinks & feels about the difficulties
d. Theoretical definition of the problem b. Theoretical knowledge, clinical observation, analytical
DR.
skills in understanding the CARL E. BALITA
client’s personality and factors REV
19. A mother goes to residential facility to seek temporary shelter for that seem to cause the current difficulties
her 12 year old daughter who is allegedly abused by her jobless c. Data gathering/gathered from primary and secondary
husband whenever she is out of work. The need for protective sources
service is an example of ______. d. Case study report
a. Psychosocial problem
b. An immediate/presenting problem 27. A well-defined assessment of client’s situation is useful to
c. Underlying problem social workers, clients, and agencies in terms of cost-effectiveness of
d. A working problem service delivery because ______.
a. The problem can be partialized and prioritized
20. Working problems are those contributory factors which stand in b. It is easier to identify the target problem for which
the ways of both remedy and prevention and which must be dealt specified treatment can be focused
with if change is to take place. In question no. 19, the working c. The client can experience comfort and relief for knowing
problem is ______. what is bothering him/her
a. The idleness and unemployment of the husband which d. The agency can have a faster turnover of clients and
keep him at home and in constant company with the serve more beneficiaries
daughter
b. The helplessness and fear of the daughter as a result of 28. Therapy, treatment and intervention have some common aspects
constant company which cause their usage interchangeably by persons in the helping
c. The intimacy of father and daughter as a result of profession.
constant company a. Medical doctors, psychologists, guidance counselor,
d. The lack of maternal guidance and supervision lawyers and social workers use the term in their modalities
of helping persons in their crisis
21. Underlying problems refers to the overall situation that creates b. These terms refers to the same processes
and tends to perpetuate to immediate problem. The underlying c. the processes involved are directed to the same
problem in no. 19 is ______. objective; that of ameliorating difficulties of clients and
a. The double load of the mother as aspirant, home-maker effect desirable changes in the clients behavior and life
and income producer situation
b. The lowering of moral and spiritual values in the social d. Interdisciplinary professionals are not particular in the
environment specific differences and nuances of the three terminologies
c. Lack of job opportunities which contribute to the
unemployment 29. Interdisciplinary emphasis among sectors and professionals in
d. Poverty due to lack of education, ignorance, low level of the problem-solving process is important in ______.
employable skills a. Case conference
b. Diagnostic formulation of a problem
22. Which of the following options does not describe what a voluntary c. Psycho-social case study
client is ______. d. Team approach model
a. Somebody who is committed to an agency by the court,
by the police, or by concerned persons 30. Quick immediate responses to emergencies and to acute,
b. A person who is aware of a need for help because of a sudden onset of problems resulting from some outside agent such as
problem suicide attempt, child/wife beating, rape, or natural disasters fall
c. A person who feels who does not have the coping under the general category of ______.
capability and resources in managing his/her problem a. Crisis intervention
d. A person who wants to do something about his problem b. Disaster management
c. Emergency relief assistance
23. An example of an involuntary client is ______. d. Crisis intervention stress debriefing
a. A disaster victim who is in need of financial and/or
material assistance 31. This principle of social work practice meets the client’s need for
b. An unwed mother who surrender her child to a child self-esteem, the recognition of his worth and dignity as a person. It
welfare agency to avoid the social stigma of her situation results in the lowering of client’s anxieties, the facilitation of
c. Street child who has been apprehended roaming around expression of feelings.
in the red-light district and brought to residential center for a. Self-determination
vagrant youth for temporary shelter and rehabilitation b. Non-judgmental attitude
service c. Acceptance
d. A battered wife who seeks refuge in a crisis-intervention d. Individuality
center to escape from the physical abuse of her husband
32. This social worker skills refers to an ability to experience
24. Exploration of client problem often reveals that resources beyond someone else’s feelings and perspective as if they were one’s own.
those provided by the agency are needed to ameliorate or remedy This behavior meets the client needs for understanding belonging
presenting difficulties. The social worker should ______. and social competence.
a. Refer the client to other resources and service providers a. Empathy
b. Politely dismiss the client because the service needed is b. Sympathy
not available in the agency c. Identification
c. Encourage the client to look for other agencies d. Transference
DR. CARL E. BALITA REVIEW CENTER TEL. NO. 735-4098/7350740 -2-
 43. Young people belonging to similar circumstances as age, rank,
33. Which of the following statements does not conform to the body class and who associate with each other belong to a ______.
of ethical social work practice and principles? a. Peer group
a. The social worker, by virtue of her competence and b. Sub group
position of authority, has the sole decision-making power c. Clique
b. The group leader and other officers should represent the d. Associates
interest of the group to support and facilitate the attainment
of group decision 44. The only way in which the worker can determine stage of group
c. Decisions should be in accord with the social work value development is to study the behavior responses of members.
system a. Individually and collectively
d. All persons directly affected by decision should be b. Review of members’ family background
involved in the making of the decision c. Asking friends through collateral interview
d. None of the above
34. This is the beginning phase of a helping transaction in which an
agreement is made that the applicant is to become a client and 45. Checking with the group to determine how much agreement has
receive some planned service. The purpose is to understand and DR.
been made/reached is referred to asCARL
______. E. BALITA REV
evaluate the applicant’s problem, personality, and situation so as to a. Assessment
determine need. b. Evaluation
a. Assessment c. Consensus-seeking
b. Goal formulation d. Decision-making
c. Intake
d. Social investigation 46. A facilitator is one who ______.
a. Defines, interprets and evaluate
35. A person’s effort to deal with a problematic situation/difficulty. b. List down expectations and abilities
a. Social role c. Offers help
b. Social functioning d. Discipline
c. Coping mechanism
d. Case management 47. It is particularly appropriate when one initially enters a
community.
36. In community organization, the CO worker uses the following a. Community assemblies
techniques in identifying leaders, except ______. b. Groundworking
a. Directly asking the barrio people c. Formal and informal talks
b. Using field & documentary sources d. All of the above
c. Personal observation using some objectives/criteria
d. Good human relations both within & outside the 48. One of the indicator of successful community organizing is
community ______.
a. CO worker have been so popular
37. One of the tool used in data collection is ______. b. CO worker have increased in the integration of
a. Use of questionnaire community life
b. Collateral information c. CO worker have been always invited to attend social
c. Use of sociogram gathering
d. All of the above d. CO worker solved community problems

38. Social workers have contribution to make for development efforts 49. Social problems are generally interrelated and solutions are
through social planning based on ______. oftentimes ______.
a. Interest and resources of an agency a. Dependent
b. Social worker’s objective and orientation b. Interdependent
c. People’s motivation and participation c. Dynamics
d. Social worker’s knowledge of human needs & responses d. Static

39. Handling case of street children requires implementation not only 50. Organizing evacuees in evacuation centers for self-management
of child and youth welfare program but also of: is considered ______.
a. Disabled welfare program a. Disaster preparedness
b. Women welfare program b. Social preparation
c. Emergency program c. Capability building
d. Family and community welfare d. None of the above
-END-
40. Aetas in Central Luzon who are victims of Mt. Pinatubo Volcanic
eruption are categorized and counted as ______.
a. Disaster victims Dream Big. Work Hard.
b. Evacuees
c. Strandees
d. Homeless

41. Any person in need of social welfare assistance and services is

______.
a. Victim
b. Client
c. Self-discipline
d. All of the above

42. In the joint involvement of problem-solving processes, the client-

worker relationship requires ______.
a. Self-awareness
b. Objectivity
c. Self-discipline
d. All of the above

DR. CARL E. BALITA REVIEW CENTER TEL. NO. 735-4098/7350740 -3-

 ANSWER KEY
DR. CARL E. BALITA REV
1. D 21. D 41. B 61. B
2. C 22. A 42. D 62. A
3. A 23. C 43. A 63. A
4. A 24. A 44. A 64. E
5. C 25. C 45. B 65. A
6. C 26. B 46. A 66. B
7. A 27. B 47. C 67. A
8. B 28. C 48. B 68. C
9. A 29. D 49. B 69. A
10. B 30. A 50. C 70. B
11. D 31. C 51. A 71. C
12. B 32. A 52. A 72. B
13. C 33. A 53. B 73. C
14. B 34. C 54. A 74. A
15. D 35. C 55. A 75. C
16. C 36. D 56. D 76. B
17. A 37. D 57. B 77. A
18. A 38. C 58. B 78. A
19. B 39. D 59. B 79. A
20. A 40. A 60. C 80. C

DR. CARL E. BALITA REVIEW CENTER TEL. NO. 735-4098/7350740 -4-