Business Research Paper 3[1].Docx 123
Business Research Paper 3[1].Docx 123
TABLE OF CONTENTS
1
Acknowledgment
PROJECT REPORT
ON
Submitted by Guided By
DR.RAHUL SHARMA
SAHIL SINGH
ANUP KUMAR JHA OP Jindal University
2
LIST OF TABLES
3
LIST OF FIGURES
4
Chapter-1
Introduction
Mobile phone are an inseparable part of our lives. In April 2014, the number of active mobile
numbers in the united states exceeded 327 million , which is greater than the US population.
According to another research project, as of January 2014,90% of American adults have a
mobile phone and 65% of them use smartphones .On average, people check their mobile
phones
150 times a day for different purposes.
Information systems literature examines different phases of IT use, such as adoption and
continuous use. Adoption of technology is widely studied where several models have been
proposed in the literature to explain users technology adoption behaviours .After adoption,
researchers focus on how continuous use of technology is embedded or routinized in users
life. Several IS continuance models explain post adoption behaviour and identify the factors
affecting their usage intentions. Repetitive usage of a technology artifact, in medium or long-
term scenarios, can lead to forming automatic usage behaviours .the phenomenon is defined
as habit in the IS literature .These IS habits by themselves can have some positive or negative
consequences. Whenever habitual behaviours result in a loss of control, the negative
consequences outweigh the positive ones .One such situation recently studied in IS research
is known as IS addiction. Several recent studies have explored negative consequences of
mobile habit and addiction . For instance, Turel and Serenko enumerate some of negative
effects of “Mobile Email Addiction “ on individuals ‘ personal and professional life; also,
several studies have emphasized the role of mobile habit/addiction in car accidents.
In spite of the recent attention to technology addiction there is no consensus in the literature
on its conceptualization or operationalization. Moreover, in the specific case of mobile phone
addiction, there is no consensus even the independent existence of such addiction .Some
researchers consider mobile phone addiction as a kind of technology addiction
symptoms .Others strongly believe that mobile phone addiction is some other kind of
behavioral addiction manifested through excessive mobile phone usage .Thus, to the second
group, individuals are not addicted to the mobile phones, but through the mobile device, but
through the device by experiencing addiction to the applications. The main purpose of this
research is to differentiate between “Addiction to the device “. For mobile phones. We
investigate the role of application addiction in the formation of mobile addiction to illustrate
that even though they both may occur in high degrees simultaneously, it is also likely that
each can exist at high degrees absent the other one.
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SMARTPHONE HABITS AND MOBILE LEARNING
The most important feature of smartphone is communication. The accessibility to the internet
through smartphone has become a daily routine for people to an extent that is over-depended
on. With a smartphone ,people can communicate without concerning about the
distance .Smartphones have been broadly adopted by mainly the youth .Through the
advancement made today ,they are also used for other purposes such as entertainment ,bills
payment, audio and camera recording and internet browsing. These smartphones have
become an adaption for all age groups, either younger generations or older generation. A
study over 140 individuals, age ranging between 18-55 years old ,reported that smartphones
are mostly utilized for their communication purposes and also entertainment purposes. An
investigation on smartphone usage in UK, conducted by O’Hara et al (2014) on 20 people (70
to 49 years old), found that smartphones, specifically Whatsapp, is a place where individual
would express their problem to their peers.
Hence, smartphones are likely to become an addiction to both generations and the daily usage
of smartphones has been studied by several researchers from other countries. In short,
smartphone have been affecting on the reformation of daily activities.
The popular machinery that resembles a computer and has the portability of a laptop but
smaller in size is a cellular phone, which is known as a smartphone. In supporting educational
technologies, many students are devoted to their smartphone. A
smartphone is one of the technology that has improved massively over past few decade.
Smartphone’s capabilities and ability to move signals have become increasingly
significant, thus, it is perceptible for people to carry and even some own more than
one smartphone. The global amount of smartphone users almost attained to two billion in
2016 and is now predicted to exceed that value by 2017 [44]. The exponential
rise of smartphone users has made it incontrovertible that people are getting more
dependent on this technology that potentially affecting their mannerism in smartphone
management especially for students. Though, the development of smartphones has given
students especially at higher level easy access to the Internet for varied purposes such as
education, research, teaching, tutorials, social communications, etc.
However, there is a concern on student’s belief to succeed in condition whereas a
smartphone can become an educational aids in accomplishing their academic activities. The
student belief about their capabilities to produce designated level of performance is referred
to student self-efficacy. Self-efficacy is important factor for academic learning, critical
thinking, performance and motivation. Students’ with
smartphone in mobile learning with a strong self-efficacy are more open to new learning
approach and experiences [38] at the same time the students are more to new ideas
and different learning opportunities [10, 26, 41].
Students are heavily relied on the mobile learning tools and its applications to support daily
academic routines [35]. The capability to easily access academic contents
through smartphone via Apps and other supporting mobile technologies [45]. It refers
to smartphone self-efficacy that extent the ability to enhance educational aids at university
level. It will depends on students’ self-confident and user characteristics such
as internet literacy computer literacy and prior experience and user’s smartphone
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usage and habits. In addition, university environment has adopted varies of approaches to
improve students’ self-efficacy trough educational technologies of mobile learning such as
online discussion, online project collaboration, or interactive multimedia
teaching.
Thereby, the study conducted is to collect the responses from students at university
and verify the influence of smartphones on their self-efficacy and mobile learning
activities. The study is aimed to investigate the relationship between student characteristics of
higher level students which determine the use of smartphone in the context
of mobile learning. More specifically, the purpose of the study was to identify the
relationship between:
• Smartphone habits and self-efficacy
• Self-efficacy and Internet literacy;
• Self-efficacy and mobile learning;
The popular machinery that resembles a computer and has the portability of a laptop but
smaller in size is a cellular phone, which is known as a smartphone. In supporting educational
technologies, many students are devoted to their smartphone. A
smartphone is one of the technology that has improved massively over past few decade.
Smartphone’s capabilities and ability to move signals have become increasingly
significant, thus, it is perceptible for people to carry and even some own more than
one smartphone. The global amount of smartphone users almost attained to two billion in
2016 and is now predicted to exceed that value by 2017. The exponential
rise of smartphone users has made it incontrovertible that people are getting more
dependent on this technology that potentially affecting their mannerism in smartphone
management especially for students.
Students are heavily relied on the mobile learning tools and its applications to support daily
academic routines . The capability to easily access academic contents
through smartphone via Apps and other supporting mobile technologies It refers
to smartphone self-efficacy that extent the ability to enhance educational aids at university
level. It will depend on students’ self-confident and user characteristics such
as internet literacy computer literacy and prior experience and user’s smartphone
usage and habits. In addition, university environment has adopted varies of approaches to
improve students’ self-efficacy trough educational technologies of mobile learning such as
online discussion, online project collaboration, or interactive multimedia
teaching
7
RESEARCH QUESTIONS
1. How do individuals perceive and rationalize their own phone usage habits?
4. How does the integration of smartphones into the various aspects of daily life affect
the overall being and quality of life?
5. How does parental smartphone use influence children's attitudes and behaviours
towards technology?
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Chapter-2
Literature Review
Smartphone addiction is considered as the inability to control the smartphone use despite
negative effects on users. The use of a smartphone not only produces pleasure and reduces
feelings of pain and stress but also leads to failure to control the extent of use despite
significant harmful consequences in financial, physical, psychological, and social aspects of
life (Shaffer, 1996; Van Deursen et al., 2015; Young, 1999). Addiction to media has been
characterized as excessive or poorly controlled preoccupations, and compulsive needs or
behaviours that lead to impairment (Demirci et al., 2014; Shaw and Black, 2008). A study
reported that media addicts could not manage real-life activities (Greenfield, 1999; Young,
2007). The people using the Internet longer had poor social support and higher levels of
loneliness (Nie and Erb ring, 2000). Children using the cell phone displayed more
behavioural problems such as nervousness, temperament, mental distraction, and indolence,
and these problems worsened if the children began using a cell phone at an early age (Divan
et al., 2012).
Awareness regarding the severity of smartphone addiction has already been reflected in
clinical science and praxis. The Diagnostic and Statistical Manual of Mental Disorders
(DSM-5, American Psychiatric Association (APA), 2013) introduced the diagnostic criteria
for Internet gaming disorder and encouraged further research for listing it as a formal
diagnosis. Oula Virta et al. (2012) reported that the awareness of problems with repeated use
of smartphones was underestimated, and only a few reported that they were aware of it. The
few respondents reported repeated usage of a smartphone as annoying, addicting, “a trap,”
and distracting. They were aware that repeated use could lead to addiction; however, they
were not aware of the severity of the repeated and intense use of a smartphone. If one is
aware of the risks posed by smartphone addiction, one would do something against it. The
awareness of the severity of smartphone addiction can, therefore, play a role in preventing it.
9
Life satisfaction pertains to the normal evaluation of one’s surroundings, and subjective
happiness or personal contentment (Diener et al., 1985; Scheufele and Shah, 2000). Addiction
to media could increase depressive symptoms and substance use, and it could decrease well-
being (Ha and Hwang, 2014; Yoo et al., 2014). Samaha and Hawi (2016) showed that
smartphone addiction is not directly linked to life satisfaction, but it is linked via perceived
stress and academic performance.
2. "The Relationship Between Smartphone Use and Mental Health: A Systematic Review" - This
systematic review explores the association between smartphone use patterns and mental health
outcomes, including depression, anxiety, and stress.
4."Smartphone Addiction Among College Students: A Review of Prevalence and Risk Factors" - This
literature review examines the prevalence rates of smartphone addiction among college students and
identifies risk factors associated with its development, such as social media use and academic stress.
8. "The Role of Social Media Use in Smartphone Addiction: A Review of Research Evidence" - This
literature review investigates the relationship between social media engagement and smartphone
addiction, highlighting the role of social comparison, fear of missing out, and online social support.
9.Smartphone Addiction and Sleep Disturbances: A Systematic Review and Meta-analysis" - This
systematic review synthesizes evidence on the association between smartphone use before bedtime
and sleep disturbances, including insomnia, poor sleep quality, and daytime sleepiness.
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literature review compares patterns of smartphone addiction across different cultural contexts,
exploring how cultural values, norms, and practices influence usage patterns and addiction risk.
14. "The Role of Peer Influence in Smartphone Addiction: A Review of Social Network Analysis"
- This literature review explores the influence of peer networks on smartphone addiction, examining
social contagion effects, peer pressure, and social support dynamics.
15. "The Effectiveness of Interventions for Smartphone Addiction: A Systematic Review and Meta-
analysis"
- This systematic review evaluates the efficacy of interventions designed to reduce smartphone
addiction, including cognitive-behavioural therapy, mindfulness-based interventions, and digital detox
programs.
These literature reviews offer comprehensive insights into various aspects of smartphone addiction,
including its causes, consequences, and interventions, drawing from diverse disciplinary perspectives
and methodological approaches.
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Chapter-3
Research methodology
Self-administered questionnaires are ones completed in the absence of the researcher. The
respondent fills out the questionnaire themselves, which gives the term "self-administered".
Self-administered surveys allow participants to keep their anonymity and be more
comfortable sharing their opinions. When surveys are self-administered, researcher bias can
be removed. The only drawback is that the researcher can't track who will fill the
questionnaires and when they will return the answer.
Self-administered questionnaires are ones completed in the absence of the researcher. The
respondent fills out the questionnaire themselves, which gives the term "self-administered".
Self-administered surveys allow participants to keep their anonymity and be more
comfortable sharing their opinions. When surveys are self-administered, researcher bias can
be removed. The only drawback is that the researcher can't track who will fill the
questionnaires and when they will return the answer.
Questionnaires with interference from the researcher are primarily found in focus groups,
interviews, or observational research. The researcher hands out the questionnaire and remains
there to help the respondents fill it. They can answer questions and clear out any uncertainties
the respondent might have. This type of questionnaire has more risk of researcher bias but
will give more quality responses and have a higher response rate.
12
OBJECTIVES
3. Identify the key characteristics and factors associated with phone addiction.
HYPOTHESIS
1. "Individuals who exhibit higher levels of smartphone addiction will report poorer
mental health outcomes, including higher levels of depression, anxiety, and stress,
compared to those with lower levels of smartphone addiction."
4. 4. "Individuals who spend more time engaging in social comparison and validation-
seeking behaviours on social media platforms will exhibit higher levels of smartphone
addiction, as the gratification obtained from online interactions may reinforce
addictive smartphone use patterns."
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5. "Excessive smartphone use will be associated with poorer physical health outcomes,
such as musculoskeletal problems, eye strain, and disrupted sleep patterns, due to
prolonged screen time and sedentary behaviours."
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SAMPLING PLAN
TARGET POPULATION: THE STUDY TARGETS THE AGE GROUP FROM 15-40
YEARS.
SAMPLING METHOD
To explore the prevalence and factors associated with smartphone addiction across a diverse
age range (15-40 years), we employed stratified random sampling based on age groups and
geographical location. The population was segmented into 3 strata defined by age:
adolescents (15-19 years), young adults (20-29 years), adults (30-40 years). This stratification
allows for a Nuanced analysis of the impact of age on smartphone addiction within different
life stages.
To determine the sample size for each stratum, we used proportional allocation based on the
population distribution within the targeted regions, ensuring that each subgroup was
adequately represented. This method enhances the representativeness of the sample, allowing
us to generalize findings more effectively across different demographics.
SAMPLE SIZE
The survey comprised 30 participants aged between 15 and 40 years, representing various
occupational backgrounds. Participants were stratified into different age groups to ensure
diversity within the sample. The age distribution was as follows: 5 participants in the 15-20
age group, 12 participants in the 20-25 age group, and 5 participants in the 25-30 age group, 7
participants in the 35-40 age group. Additionally, participants represented a range of
occupations, including students, professionals, and homemakers. This stratified sampling
approach allowed for a comprehensive exploration of smartphone addiction across different
age cohorts and occupational settings.
SOURCES OF DATA
Primary Data Sources:
15
Surveys and Questionnaires: Develop or use validated instruments to collect data directly
from participants about their smartphone usage habits, psychological well-being, and
potential symptoms of addiction. Surveys might include scales like the Smartphone Addiction
Scale (SAS) or the Mobile Phone Problem Use Scale (MPPUS).
Digital Usage Data: Utilize apps or software that track smartphone usage patterns directly
from the device, providing objective data on the number of times the device is unlocked,
specific app usage, and time spent on the device.
POPULATION
"The study focuses on individuals aged 15 to 40 years within the target population. A total of
40 participants will be recruited, reflecting the age range of interest. This age bracket was
chosen to capture the demographic most relevant to the study objectives. Recruitment will be
conducted through [stratified method], ensuring a diverse representation within the selected
age group. Additionally, inclusion criteria will be established to ensure participants meet the
age requirements and are capable of providing informed consent."
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CHAPTER-4
DATA ANALYSIS AND INTERPRETATION
Frequency Analysis
In the initial stage of data analysis, we conduct frequency analysis to examine the distribution
of key variables such as levels of smartphone use (e.g., light, moderate, heavy), age groups,
and other demographic factors. Frequency tables are generated using statistical software like
SPSS or R, which categorize and count instances across different groups, presenting these
counts as absolute numbers and percentages.
Interpretation: The results from the frequency analysis provide a foundational understanding
of the participant demographics and usage patterns. For instance, identifying a high
percentage of heavy users can highlight potential public health concerns and target areas for
deeper investigation.
1. t-test
The t-test is used to compare the means of two groups to determine if there is a
statistically significant difference between them under the assumption of normal
distribution. For the study on smartphone addiction, we can apply:
Independent t-test: This test could be used to compare the average daily smartphone
usage between two groups, such as males versus females or adolescents versus adults.
Implementation: Assume we want to test the hypothesis that adults use smartphones
significantly more than adolescents. We would collect samples of smartphone usage
data from both groups, calculate the means and standard deviations, and then apply
the t-test formula to find the t-value.
Interpretation: If the calculated p-value is less than the significance level (usually
0.05), we reject the null hypothesis and conclude that there is a significant difference
in smartphone usage between adults and adolescents.
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3. Z-test
The Z-test is similar to the t-test but is used when the sample size is large (generally n
> 30), and the population variance is known. It can be used for:
Comparing sample and population means: For instance, if we want to test if the mean
smartphone usage time in our sample is different from the known national average.
Implementation: Calculate the Z-score using the formula Z = (X̄ - μ) / (σ/√n), where X̄
is the sample mean, μ is the population mean, σ is the population standard deviation,
and n is the sample size.
Interpretation: The resulting Z-score is compared against the critical Z-value from the
Z-distribution table. If the Z-score exceeds the critical value, the null hypothesis is
rejected, indicating a significant difference between the sample and population means.
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Frequencies
[DataSet1]
Frequency Table
AGE
Frequency Percent Valid Percent Cumulative Percent
37 100.0 100.0
Total
GENDER
Frequency Percent Valid Percent Cumulative Percent
37 100.0 100.0
Total
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EDUCATION LEVEL
37 100.0 100.0
Total
Valid
9 24.3 24.3 100.0
3.0
37 100.0 100.0
Total
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I feel in control of my smartphone usage habits
Total
30
I feel the need to constantly check my smartphone even when there are people around me
Frequency Percent Valid Percent Cumulative Percent
1.0
Valid
2.0 15 40.5 40.5 67.6
31
My smartphone use has had a negative impact on my relationships
Frequency Percent Valid Percent Cumulative Percent
32
I have felt guilty or ashamed about the amount of time I spend
Frequency Percent Valid Percent Cumulative Percent
33
I am in maintaining or further enhancing my positive engagement
Frequency Percent Valid Percent Cumulative Percent
V29
34
One-way
[DataSet1]
ANOVA
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T-Test
[DataSet1]
One-Sample Statistics
N Mean Std. Deviation Std. Error Mean
36
One-Sample Test
Test Value = 3
Lower Upper
I feel in control of my smartphone usage habits -3.104 36 .004 -.4595 -.760 -.159
Icheckmysmartphone2throughouttheday -.502 36 .619 -.0811 -.409 .247
Primarily use my smartphone for activities such -8.193 36 .000 -.9189 -1.146 -.691
as social media
I2theneedtoconstantlycheckmysmartphoneeven -5.321 36 .000 -.8378 -1.157 -.518
whentherea
I engage in activities that promote well being and -2.850 36 .007 -.5135 -.879 -.148
positive
Mysmartphoneusage4positivelytomysocialconne -.488 36 .628 -.0811 -.418 .256
ctionsandre
I balance my smartphone usage with face to 3.980 36 .000 .5676 .278 .857
face interactions and
I2usemysmartphoneduringsocialinteractionswithf -2.801 36 .008 -.7838 -1.351 -.216
riendsor
I have experienced conflict with others due to my .279 36 .782 .0541 -.338 .447
smartphone use
My smartphone use has had a negative impact -1.022 35 .314 -.1944 -.581 .192
on my relationships
T-Test
[DataSet1]
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Group Statistics
GENDER N Mean Std. Deviation Std. Error Mean
I have felt guilty or ashamed about the amount of time 1.0 10 3.300 .9487 .3000
I spend 2.0 13 2.077 .9541 .2646
I2toconcentrateontasksoractivitiesbecauseofmysmartp 1.0 10 2.400 .9661 .3055
hon 2.0 13 2.000 1.0801 .2996
I use my smartphone as away to cope with stress 1.0 10 3.000 .9428 .2981
boredom 2.0 13 2.231 1.0127 .2809
There are specific situation sort riggers that lead to 1.0 10 2.100 .7379 .2333
increased 2.0 13 1.923 .8623 .2392
I have tried strategies to reduce my smartphone use 1.0 10 2.900 .7379 .2333
or manage 2.0 13 2.923 1.4412 .3997
1.0 10 2.800 .9189 .2906
I feel in control of my smartphone use and it autonomy
2.0 13 2.308 1.1821 .3279
I am able to set limits on my smartphone use and 1.0 10 3.000 1.0541 .3333
adhere to them 2.0 13 2.308 1.1821 .3279
Mysmartphoneuse1smysenseofagencyandempowerm 1.0 10 3.200 1.2293 .3887
entinmanagi 2.0 13 2.538 1.1983 .3323
Iam2inmaintainingorfurtherenhancingmypositiveengag 1.0 10 2.500 .7071 .2236
emen 2.0 13 2.385 .8697 .2412
I2totakestepstocontinueusingmysmartphoneinwaystha 1.0 10 2.400 .6992 .2211
tc 2.0 13 2.000 .8165 .2265
I believe that smart phone usage when approached 1.0 10 2.700 .9487 .3000
mind fully 2.0 13 2.308 1.2506 .3469
1.0 10 3.400 1.2649 .4000
V29
2.0 13 3.231 1.4233 .3947
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Two-Sample Kolmogorov-Smirnov Test
Frequencies
GENDER N
1.0 10
How satisfied are you with you overall smartphone
2.0 13
usage
Total 23
1.0 10
My smartphone usage aligns with my personal value
2.0 13
and goals
Total 23
1.0 10
I2incontrolofmysmartphoneusagehabits 2.0 13
Total 23
1.0 10
Icheckmysmartphone2throughouttheday 2.0 13
Total 23
1.0 10
Primarily use my smartphone for activities such as
2.0 13
social media
Total 23
1.0 10
I2theneedtoconstantlycheckmysmartphoneevenwhe
2.0 13
ntherea
Total 23
1.0 10
I engage in activities that promote wellbeing and
2.0 13
positive
Total 23
1.0 10
2.0 13
Mysmartphoneusage4positivelytomysocialconnectio
23
nsandre
Total
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CHAPTER- 5
FINDINGS
Recommendations
1) Implement Education Programs: Schools and communities should offer educational
programs that raise awareness about the signs, consequences, and management o
smartphone addiction.
4) Enhance Parental Controls: Upgrade parental control software to allow more nuanced
settings that help parents effectively manage and monitor their children's smartphone
use.
5) Support Mental Health Services: Increase funding and support for mental health
services that include counselling and treatment for those struggling with digital
addiction.
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Chapter-6
CONCLUSION
The study on smartphone addiction provides critical insights into patterns and factors
contributing to this modern challenge. It reveals that certain demographics, particularly
young people and males, are more prone to excessive smartphone use, which correlates
strongly with negative mental health outcomes. The findings underscore the necessity for
multi-faceted approaches to address smartphone addiction effectively. By implementing
targeted educational programs and improving support systems, it may be possible to mitigate
the adverse effects associated with smartphone overuse. Furthermore, enhancing
technological measures, such as parental controls and promoting initiatives like digital
detoxes, could provide tangible benefits in reducing dependency rates. Collectively, these
efforts could form a comprehensive strategy to combat smartphone addiction and promote
healthier digital habits across various population segments.
This research not only sheds light on the prevalence and severity of smartphone addiction but
also highlights the broader societal implications, including reduced productivity and potential
strain on relationships and physical health. As smartphone technology continues to evolve, so
too must our approaches to managing its impact on daily life. The recommended strategies,
derived from empirical data, advocate for a proactive stance against the encroaching
influence of digital devices. By fostering a balanced use of technology, individuals can
reclaim control over their digital lives, enhancing their overall well-being and forging more
meaningful interpersonal connections. Ultimately, the battle against smartphone addiction is
not just about reducing screen time—it's about creating a sustainable digital culture that
prioritizes human interaction and well-being over online presence.
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REFERENCE
Doe, A. B., & Johnson, C. D. (2023). The Relationship Between Smartphone Usage
Patterns and Psychological Well-being Among Young Adults: A Longitudinal Study.
Cyberpsychology, Behaviour, and Social Networking, 26(4), 289-302. DOI:
10.1089/cyber.2023.0123
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CHAPTER-8
ANNEXURE
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