NATIONAL

SENIOR CERTIFICATE

GRADE 12

COMPUTER APPLICATIONS TECHNOLOGY P2

NOVEMBER 2008

MARKS: 150

TIME: 3 hours

This question paper consists of 19 pages.

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INSTRUCTIONS AND INFORMATION

1. This question paper consists of SECTION A and SECTION B.

2. Answer ALL the questions.

3. Read ALL the questions carefully.

4. Start EACH question on a NEW page.

5. Number the answers correctly according to the numbering system used in this
question paper.

6. Write neatly and legibly.

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SECTION A

QUESTION 1

Choose an item/word from COLUMN B that matches a description in COLUMN A.

Write only the letter (A – O) next to the question number (1.1 – 1.10) in the ANSWER
BOOK, for example 1.11 Q.

COLUMN A COLUMN B
1.1 Another name for a web address A macro

1.2 A mobile communication device which is B spyware

often Internet enabled
C firewall
1.3 A small picture that provides a preview of
the file without opening the file D database

1.4 Software used by the operating system to E icon

communicate with peripheral devices such
as printers F URL

1.5 A feature of many application programs G microwave

that allows one to quickly duplicate or
repeat a sequence of keystrokes and/or H Personal Digital Assistant
mouse actions (PDA)

1.6 A type of malicious program that gathers I web page

information about the user without the
user's knowledge J thumbnail

1.7 A computer application that could be used K wizard

in a school to maintain details of learners
L mail merge
1.8 Term used to check the correctness of the
data in a database or spreadsheet M wireless
application
N validation
1.9 The most suitable type of network
connection for a university where O drivers
connections need to be made between the
different buildings

1.10 A feature of a word processing application

that allows one to create many copies of
personalised letters

(10 x 1) [10]

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QUESTION 2

Various options have been provided as possible answers to the following questions.
Choose the most appropriate answer and write only the letter (A – D) next to the
question number (2.1 – 2.10) in the ANSWER BOOK, for example 2.11 E.

2.1 Which ONE of the following is the MOST essential part of a database
application?

A Table
B Form
C Query
D Report

2.2 A survey has been carried out to find the percentage of people who intend to
vote for each party in an election. The proportions can best be shown as a …

A radar chart/graph.
B pie chart/graph.
C scatter chart/graph.
D line chart/graph.

2.3 Software that makes the editing of a scanned document possible:

A SIMM
B OCR
C PIN
D RTF

2.4 Which ONE of the following prevents users from entering incorrect data in a
database table?

A Validation rule
B Validation text
C Default value
D Format

2.5 Video conferencing is often not possible when Internet connectivity is used.
The most likely reason for this is that …

A web cameras do not have enough pixels.

B the Internet cannot send moving pictures.
C many users do not have broadband connections.
D the operating system of many PCs is incompatible with video
conferencing.

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2.6 A form of technology that will determine your current position or location via
satellite :

A GPRS
B 3G
C GPS
D WAP

2.7 Data from a database needs to be sent as an e-mail attachment and must be
read into various database packages. The best file format to use is …

A jpg
B exe
C pdf
D txt

2.8 The digital divide refers to …

A the use of digital versus analogue technology.

B access to technology.
C the use of technology in rural and urban areas.
D the use of new versus old technology.

2.9 Many schools have restricted the use of cell phones by learners during school
time. Which ONE of the following is NOT an applicable reason?

A Learners are attacked for their phones

B Distribution of offensive material
C Noisy disruption of classes
D Using it as a storage device

2.10 A wireless connection whereby electronic devices communicate with each

other over a short distance:

A Wi-Fi
B Ethernet
C 3G
D Bluetooth (10 x 1) [10]

TOTAL SECTION A: 20

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SECTION B

Your school is holding a fund-raising event in the form of a variety concert with guest
artists. The school has decided to use FIVE computers to make this task easier.
Grade 12 CAT learners have been asked to assist with this project. You have been
appointed as the team leader. Your tasks will include the following:

• To give advice on the computer systems needed for the project

• To select suitable computer programs to use
• To advise on how networks make the task easier
• To give general support on all computer-related issues

QUESTION 3

3.1 The team will be working together on the project.

Discuss TWO advantages of having the five computers linked in a network. (2)

3.2 You wish to set some 'rules' for saving files on the network to make it easy for
everyone to find and access the files.

Name ONE way in which you could achieve this. (1)

3.3 Jabu has to make sure that work is not lost. He is asked to make regular
backups of the team's work. He can choose from the following devices:

• File server
• CD
• Flash disk
• MP3 player

3.3.1 Name ONE potential disadvantage of saving on the file server as

opposed to saving on the other three devices. (1)

3.3.2 Name THREE potential disadvantages of using a CD, flash disk or

MP3 player as compared to saving on the file server. (3)

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3.4 A list of some of the files from the project are shown below.

Concert.avi Concert.jpg Concert.tif

Concert.bmp Concert.mdb Concert.txt
Concert.doc Concert.mp3 Concert.wav
Concert.docx Concert.pdf Concert.wks
Concert.dot Concert.pps Concert.wmf
Concert.eml Concert.ppt Concert.wmv
Concert.htm Concert.rtf Concert.xls

3.4.1 Concert.dot is a template file. What does that mean? (1)

3.4.2 You can open and read all the .doc files but not the Concert.docx
file. What is the most likely cause of this? (1)

3.4.3 Which ONE of the files is most likely to be a webpage? (1)

3.4.4 What is a text file (.txt)? (1)

3.5 Many pictures were scanned as bitmaps into a word processing document.
You tried to e-mail this document to your home so that you could continue
working on it. Every time you wanted to send the e-mail with the attachment
you received a message that it could not be sent.

3.5.1 Assuming that there is nothing wrong with the e-mail system, give
ONE possible reason why this happens. (1)

3.5.2 Suggest TWO ways of solving this problem. (2)

3.6 Another learner wishes to join your team and since you only have access to
five computers, he offers to bring an old computer from home. The machine
runs extremely slowly.

Name TWO critical hardware upgrades that could be done so that the speed
of the computer system could be improved. Motivate EACH of your answers. (4)

3.7 One of the team members has a brand new computer, loaded with the latest
software, at home. At school he cannot open a word processing document
that he has saved and brought from home.

Suggest an action that he could take to solve the problem. (1)

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3.8 The team will be spending many hours working on the computers.

Identify TWO possible health risks from spending long hours working on a
computer AND, for each, suggest an action that could be taken to help reduce
the effect of each.

Copy and complete the table below to answer the question:

POSSIBLE HEALTH RISK ACTION TO BE TAKEN

(4)

3.9 A member of your team wants to take some work home, but he does not yet
have an office suite on his home computer. He now has to choose between a
proprietary office suite such as Microsoft Office and an open source office
suite such as OpenOffice.

3.9.1 Explain what an office suite is. (2)

3.9.2 Compare these TWO types of office suites in terms of cost and
support. (2)

3.10 During preparation for the concert, you have created and deleted a large
number of files. Your computer is now noticeably slower.

Recommend a software utility which can be used to restore the speed of the
computers. (1)
[28]

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QUESTION 4

4.1 The guest artists would like video images of themselves shown on a screen
on the stage during their performance. You decide to use your laptop for this
purpose.

4.1.1 Name the hardware device that could be used to project the
images of the artists from your computer onto the screen. (1)

4.1.2 During the show a message appears on the laptop saying that the
laptop is about to hibernate. Explain why:

(a) the hibernation message appears.

(b) this is applicable to a laptop AND NOT a desktop. (2)

4.1.3 Name ONE advantage and ONE disadvantage (besides

hibernation) of using a laptop instead of a desktop computer for the
concert. (2)

4.2 One of your team members will be taking photographs at the concert.

4.2.1 Other than cost and brand name, name TWO specifications that
you should consider when choosing a digital camera. (2)

4.2.2 Name the most common device used for storage of these pictures
on the camera. (1)

4.3 Sam captured some photographs of the artists on his cell phone.

Describe a process you could use to transfer these photographs to your

computer. (2)

4.4 You need to do some printing for the concert. What would be the best printer
to do the following?

4.4.1 Print 500 A4 posters advertising the concert (1)

4.4.2 Print high quality colour photographs of each of the artists (1)

4.5 You decide to burn and distribute CDs containing some of the music that was
performed at the concert.

4.5.1 Give THREE reasons why CDs are suitable for this purpose. (3)

4.5.2 Give ONE legal/ethical reason why you should NOT sell any music
other than that which was performed at the concert. (1)

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4.6 4.6.1 From the following options, select a site where video clips from the
concert could be stored on-line for free:

• Amazon.com
• Google.com
• YouTube.com
• Secondlife.com (1)

4.6.2 Motivate why EACH of the other three options was rejected as a
possibility by indicating what you would typically do on EACH of
these sites. (3)

4.7 Conserving paper is every computer user's duty.

4.7.1 Discuss TWO ways of saving paper in the computer centre. (2)

4.7.2 Name ONE other way in which users can contribute to the
environment by practising 'green computing'. (1)
[23]

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QUESTION 5

5.1 You need to communicate with certain individuals/groups. However, due to

problems beyond your control, the same method of communication cannot be
used for all.

For EACH of the situations below, suggest the most suitable method of
communication.

5.1.1 Sending a short invitation to last year's head learner/prefect who is

backpacking in a rural area without Internet access (1)

5.1.2 Communicating a sneak preview of the concert to your principal

who is in London (1)

5.1.3 A written invitation to another school that does not have Internet
access (1)

5.2 The date, time and venue of the concert need to be sent out to all past
learners. The following communication methods could be used:

• Fax
• E-mail
• SMS

Assuming that all of the above methods are available and accessible, arrange
the options above from most expensive to least expensive. (2)

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5.3 You have decided to use your word processing program to prepare some
documents for the concert.

5.3.1 John has inserted a picture to be included in the concert

programme. He is unable to move the picture from the point at
which it was inserted.

Give the most likely reason for this occurrence AND explain how
you would solve this problem. (2)

5.3.2 You insert a table into a document for the concert and find that this
table is too 'wide' as it flows over the left and right margins.

Recommend TWO ways in which you could solve this problem

without deleting any columns or changing the font size. (2)

5.3.3 When you run the Spell Check function you find that the words
programme and colour appear as incorrectly spelt words.

Propose a solution to this problem. (1)

5.4 Sally is unable to use her fingers to type but wants to be part of your team.

Briefly discuss ONE way in which she can input data with limited use of the
keyboard. (2)

5.5 Jabu struggles to control the mouse as he finds the movement to be erratic.
Suggest how this problem can be solved if:

5.5.1 the mouse is a mechanical mouse with a ball inside. (1)

5.5.2 the mouse is an optical mouse. (1)

5.6 As one of the computer monitors was stolen, a new monitor has to be bought.

5.6.1 Give ONE reason for choosing a CRT monitor. (1)

5.6.2 Give TWO reasons for choosing a flat panel LCD screen. (2)

5.7 The computers are linked in a network. List THREE ways of restricting
access to confidential files on the network. (3)
[20]

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QUESTION 6

6.1 You plan to have outside vendors selling cold drinks, popcorn, hot dogs, chips
and sweets during the interval at the concert. You need to keep data about
vendors in a database.

One of the tables is called VENDOR and its structure is as follows:

Field Field
Field name Example
type size
Vendor_Name Text 20 Super Cooldrinks

Cell_Number Text 6.1.1? 0843332222

Electricity_Supply Yes/No 9
Rent Currency R70.00
Number_of_Tables Number 3
Setup_Date Short Date 16/12/2008

6.1.1 Suggest an appropriate field size for the Cell_Number field. (1)

6.1.2 Why is the Cell_Number field declared as text when it is a number? (2)

6.1.3 Why would it not be possible to select a default value for the
Vendor_Name field? (1)

6.2 When designing the database (refer to QUESTION 6.1), it was decided to set
the cell number as the primary key.

Briefly explain what a primary key is AND suggest why the Cell_Number field
is a suitable primary key. (2)

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6.3 You invite many artists to perform at the variety concert. You have saved the
following information about each artist in a database:

• Name and surname

• Agent
• Contact details
• Photograph
• Fee per performance

6.3.1 The governing body requires a printed report containing the

information about the artists in an easily readable format, giving the
TOTAL AMOUNT of money needed at the bottom of the report.

Discuss the most effective way of providing the total. (2)

6.3.2 Every time you enter the fee in the database the currency displays
as Euro(€).

Suggest a solution for this problem. (1)

6.3.3 Give ONE reason why you would use a database and NOT a
spreadsheet program to manage this data. (1)

6.4 One of the team members has a fancy and expensive graphics program on
his home computer. He offers to bring the disk to school so that you can load
it onto the computers you are using to design the concert programme.

Discuss TWO ethical issues related to this. (2)

6.5 Some learners at school indicated that it was not necessary to have a
computer team to help with the concert: 'Everything could have been done
the old-fashioned way!'.

6.5.1 Give ONE possible reason to support this statement. (1)

6.5.2 You disagee. Defend your use of computers for this concert.

Support your argument by giving at least TWO relevant examples. (2)

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6.6 Evaluate the street pole advertisement for the concert below and suggest
FOUR ways in which the layout could be improved.

Variety Concert

Date
16 December 2008

Time
08:00

Venue Skyview High School

Performing Artists
Lolo and the pops
The Queens
Grotgesigte
Teen Rockettes
North Road Choir
Tincan Jaloppies
(4)
[19]

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QUESTION 7

7.1 You open your e-mail and notice that you have an e-mail from one of the
guest artists. The e-mail contains an attachment called gucx.exe. You are
worried that the attachment might contain a virus.

7.1.1 Define the term computer virus. (2)

7.1.2 Give TWO reasons why you would NOT want a computer virus on
your computer. (2)

7.1.3 Describe how you would check that the attachment is safe to open. (1)

7.1.4 Discuss ONE action you would take if the attachment you have
checked contains a virus. (1)

7.1.5 Apart from the possibility of downloading a virus, name TWO other
problems associated with using e-mail. (2)

7.2 Your team wishes to use the Internet for up-to-date information about the
artists. You tell them to use a search engine.

7.2.1 What is a search engine? (2)

7.2.2 Name TWO ways in which the search could be narrowed or limited
to produce more relevant results. (2)

7.2.3 Discuss TWO ways to decide whether the information on the

websites that you access, is accurate and reliable, or not. (2)

7.2.4 You find some surprising information about the artist on a blog.
Explain what a blog is. (2)

7.3 Your team wishes to develop an information sheet about the concert. The
team would like to place it on the school's website. You decide to use the pdf
format to do this.

7.3.1 Give ONE reason for using a pdf format. (1)

7.3.2 Predict whether people will be able to open this pdf document on
their computers AND suggest a solution to assist those who have a
problem in this regard. (2)

7.3.3 Suggest another suitable format to which you can convert the
document before placing it on the web. (1)
[20]

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QUESTION 8

8.1 The team members debate the topic of Internet banking.

8.1.1 Identify TWO possible benefits of Internet banking for the school. (2)

8.1.2 Identify TWO benefits to the bank if more people were to use the
Internet to do their banking. (2)

8.1.3 State TWO security measures that will help prevent unauthorised
access to the bank account of the school, from the bank or user's
side. (2)

8.2 Patrons will be required to purchase coupons for snacks in the week before
the concert. John wants to print the coupons for the concert. He has sent the
print instruction various times but the printer still does not respond.

Assuming that the printer driver is correctly installed, describe any THREE
actions he can take to determine what the problem is. (3)

8.3 When Sam tries to print the concert programme the printer prints one line of
symbols such as '♦&¥‡‡$*♦&$*♦&„„$*♦&$*„' at the top of each page.

Suggest ONE solution to this problem. (1)

8.4 You used a spreadsheet program to capture estimated income from

refreshments.

A B C D E F

1 PROJECTED INCOME
Product Cost Selling Profit per Quantity Profit
2 name price price item sold made
3
4 Cool drink R4.00 R7.50 R3.50 135 R472.50
5 Popcorn R1.25 R4.00 R2.75 197 R541.75
6 Hot dogs R5.00 R10.00 R5.00 85 R425.00
7 Chips R2.00 R5.00 R3.00 178 R534.00
8 Sweets R3.00 R5.20 R2.20 200 R440.00
9 R2,413.25

8.4.1 You are told that the cost price of chips is actually R3.00. The
vendor decides to sell them at R5.00. You change the data in cell
B7 accordingly.

Name any TWO cells where the values will automatically change
as a result. (2)

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8.4.2 The formula listed in one of the cells is: =F9*$B$10

Name and explain the differences between the TWO types of cell
references used in the above formula. (4)

8.5 Sam had to keep a running total of all the expenses and hours worked.

A B
1 Running expenses
2 Paper R 75.00
3 Coloured Card R 12.99
4 Envelopes R 20.00
5 Sellotape R 5.90
6 Glue R 4.75
7 Scissors R 11.99
8 TOTAL #######
9
10
11 Hours worked
12 John 1 ,5
13 Peter 4 .5
14 Sally 2 .5
15 Jabu 5 .0
16 Sam 6 ,5
17
18 TOTAL 12.0
8.5.1 The total in cell B8 displays #####. Give a solution to this problem. (1)

8.5.2 When the total for the hours worked was checked it was found that
it was wrong.

Give ONE possible reason why this total is wrong. (1)

8.5.3 When Sam entered an amount in the expenses column, the

following message appeared on the screen:

Give ONE reason for this message appearing. (1)

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8.5.4 Briefly explain how Sam can prevent anyone else from entering
data into this spreadsheet. (1)
[20]
TOTAL SECTION B: 130

GRAND TOTAL: 150

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