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Create Activate Online Account Latest

Uploaded by

lizbeth mariya

We take content rights seriously. If you suspect this is your content, claim it here.

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Download as PDF, TXT or read online on Scribd

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DBS online account guidance

Create and activate your DBS

online account

v0.6 - September 2020

Introduction
In order to access the full range of online services available to you as an applicant, you will need to
create and activate an individual DBS online account.

Create an individual online account

1. Visit https://disclosure.homeoffice.gov.uk.
2. Select Register from top right menu headings.
3. Select the Create an individual account button.
4. Complete and submit the Create a new individual online account form.

Your username must be unique, between 6 and 32 characters in length and should not include a
space. Email addresses with more than 4 characters after the final full stop cannot be used, for
example .co.uk and .com will be accepted, but .london has more than 4 characters so will not be
accepted.

Some online services involve an additional level of security before access is granted. Security codes
for these secure online services are sent to your email address. A ‘mobile telephone number’ is not
mandatory. If you wish to receive these security codes by text message instead, please add a mobile
number (do not use a landline number). Enter the numbers of your mobile phone number, excluding
spaces.
5. A confirmation screen will be displayed and an activation code and link will be sent to your email
address. The next step is to confirm your new account by following the link and entering the
activation code. A more in-depth guide to activating your account can be found below.

Activate your online account

1. Select the Activate my account link in the email – this will take you to the online account
activation page.

The activation code is only valid for up to 24 hours from the time of issue. If the activation code is
not used within 24 hours, or has expired, you will need to create your account again.

2. Complete and submit the Activate an online account form.

Use the activation code supplied in the email and the username used to create your account.
3. Complete and submit Create online account log in details form.

Your log in details will include a password, memorable word and answers to three security
questions. All of these are private and should not be shared.

Important: Please ensure you remember your username and security credentials. You will need
these to access some of the online services.
4. A confirmation message will be displayed. If you have included a mobile telephone number,
you will be asked to verify it using the verification code sent to the mobile phone. Your account
will be locked if you enter an incorrect verification code three times.

Need help?
If you need help, please contact us on one of the following: