INSTALLATION & INSTRUCTION

MANUAL

DC INVERTER AIR TO WATER HEAT PUMP

 CONTENTS
I.Specification...................................................... ........................ 1
1. Parameter of multi-function air to water heat pump............... 1
2. Product appearance and installation dimension................... 2
II.Installation................................................................................ 3
1. Heat Pump Outdoor Unit installation position....................... 3
2. Installation requirement........................................................ 4
3.Domestic Hot Water(DHW) storage Tank and Buffer Tank
Installation................................................................................4
4.Water system installation drawing ....................................... 5
5.Installation of indoor heating and cooling equipment..............8
6.Electrical wiring .................................................................... 8
7.Installation of the temperature detector.................................. 8
8.Electrical wire selection .........................................................9
9.Trial operation by qualified install ....................................... 11
III. WIFI remote control................................................................. 12
IV.Use........................................................................... .. ...............17
1. The user interface and function shows as below.....................17
2. Use of wire controller........................................................... 17
V.Maintenance and repair............................................. . ............... 21
1. Note:..................................................................................... 21
2. Malfunction indicating table................................................. 21
VI.Wiring diagram .......................................................... ................23
1.Wiring diagram ...................................................................... 23
VII.Precautions for flammable refigerants..................................... 25
1.1 Save this manual for future reference.
Notice
1.2 In order to use this product better and more safely, please read this manual carefully before installation
and initial operation.
1.3 Children or persons with physical, sensory or mental disability should not play with nor operate this
appliance.
1.4 This appliance must be installed by qualified and experienced technicians/tradespeople. Improper installation
of this appliance may cause damage and danger.
1.5 This appliance must be installed in accordance with European wiring regulations including an isolating
switch from the supply mains and grounded power supply consistent with the power requirements of this
appliance.
1.6 The installation of this appliance must comply with the model's wiring chart in this manual and its power
requirements as stated on the rating label on the side of the heat pump.
1.7 Do not install this appliance close to flammable or explosive materials, or naked flames.
1.8 A filter in the mains water supply inlet is recommended and should be checked/cleaned periodically.
1.9 Checking and cleaning of the evaporator fin coil is recommended for good air flow.
1.10 The battery should be removed from this appliance's controller at the end of its operating life and
disposed of safely.
1.11 This appliance can be used by children aged from 8 years and above and persons with reduced physi-
cal, sensory or mental capabilities or lack of experience and knowledge if they have been given super-
vision or instruction concerning use of the appliance in a safe way and understand the hazards in-
volved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made
by children without supervision.
1.12 If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly
qualified persons in order to avoid a hazard.
1.13 The appliance shall be installed in accordance with national wiring regulations.
1.14 An all-pole disconnection device which has at least 3mm clearances in all poles , and have a leakage
current that may exceed 10mA, the residual current device (RCD) having a rated residual operating
current not exceeding 30mA, and disconnection must be incorporated in the fixed wiring in accordance
with the wiring rules.
1.15 Do not use means to accelerate the defrosting process or to clean, other than those recommended by
the manufacturer.
1.16 The appliance shall be stored in a room without continuously operating ignition sources (for example:
open flames, an operating gas appliance or an operating electric heater.)
1.17 Do not pierce or burn.
1.18 Be aware that refrigerants may not contain an odour.
1.19 Spaces where refrigerant pipes shall be compliance with national gas regulations.
1.20 Servicing shall be performed only as recommended by the manufacturer.
1.21 The appliance shall be stored in a well-ventilated area where the room size corresponds to the room
area as specified for operation.
1.22 All working procedure that affets safety means shall only be carried by competent persons.
I.Specification
1.Parameter of multi-function air to water heat pump
Model KRCHRW10ZA-PBEN2 KRCHRW16ZA-PBEN2
Air / Water Outlet / Model
Power Supply V/P/Hz 220/1/50 220/1/50
Heating Capacity kW 9.0 16.0
Heating Power Input kW 2.1 3.5
+7℃ / +35℃ Heating
Heating Current Input A 9.5 16.0
COP 4.30 4.54
Heating Capacity kW 9.0 16.0
Heating Power Input kW 3.4 5.9
+7℃ / +55℃ Heating
Heating Current Input A 15.4 26.9
COP 2.66 2.70
Heating Capacity kW 8.4 14.7
Heating Power Input kW 2.4 4.0
+2℃ / +35℃ Heating
Heating Current Input A 11.1 18.1
COP 3.45 3.70
Heating Capacity kW 8.0 13.2
Heating Power Input kW 2.6 4.3
-7℃ / +35℃ Heating
Heating Current Input A 11.9 19.7
COP 3.05 3.05
Heating Capacity kW 8.0 13.2
Heating Power Input kW 3.4 5.3
-7℃ / +45℃ Heating
Heating Current Input A 15.3 24.3
COP 2.37 2.47
Heating Capacity kW 7.0 12.0
Heating Power Input kW 3.0 4.6
-15℃ / +35℃ Heating
Heating Current Input A 13.8 21.0
COP 2.30 2.60
Maximum Power Input kW 4.5 7.5
Maximum Current Input A 20.5 34.09
Nominal Water Flow Volume m³/h 1.55 2.75
AC Side Water Pressure Drop kPa 35 60
Water Inlet/Outlet (External Threaded) inch 1" 1"
Refrigerant R290 R290
Sound Level dB(A) 60 60
IP Rating IPX4 IPX4
Protection against Electric Shock I I
Remarks:
Heating & Hot Water Temp 30℃~75℃
Outdoor Temperature limit -30℃~43℃
The values of heating capacity/power input/COP are based on measurement of EN14511 standard.
Usage environment, such as operation of the heating equipment, room temperature, and controller
adjustments, may cause disparities between practically determined and these values.
In case of changes due to product improvement, the nameplate shall prevail.

1
2. Product appearance and installation dimension

Units: mm
Model KRCHRW10ZA-PBEN2
Size
A 420
B 700
C 1020
D 880

A D

Units: mm
Model
Size KRCHRW16ZA-PBEN2

A 420
B 700
C 1000
D 1480

2
II. Installation
1. Heat Pump Outdoor Unit installation position
Install the heat pump outdoor unit with good air flow both into and out from the unit. Ensure there is
sufficient space around the unit for maintenance and good operation, refer to the schematics and
points below:
Wrong Right

! Notice:

1. To get enough air for ventilation of the unit, the installation position should have good
air flow.
2. The position should not reflect noise from the air outlet or transfer vibration.
3. Protection from direct sunlight is advisable.
4. The water from rain and defrosting can be discharged from the installation position.
5. The unit should be protected by an awning from snow in Alpine areas.
6. The discharged air should not blow into prevailing wind.
7. Do not face the air outlet directly at a neighbour 's fence .
8. The position should not be affected by garbage, oil or flammable materials.
9. The installtion position should not be affected by sea salt spray or sulphides near
a thermal spring.

3
10. The unit can be installed on a balcony, roof or other convenient place if there is a
suitable load bearing structure to support its weight.
11. The control panel should not be installed in a bathroom due to high humidity and
moisture.
12. Leave enough space around the unit for good operation and servicing.
13. Consider installing rubber pads under the heat pump feet.
14. Use expansion bolts to fix the feet of the outdoor unit to the ground.
15. Ensure the condensate water from the heat pump is taken to a drain.
2. Installation requirement
A. Side fan type installation space requirements:

≥600mm
≥500mm
≥75mm

≥1500mm
≥500mm

≥600mm

≥600mm Unit
≥200mm

≥200mm
Air outlet
Unit
Air intlet

Bolt Bolt
Unit fix fix

≥200mm

B. Top fan type installation space requirements:

≥2000mm

≥600mm ≥400mm
≥700mm

≥700mm
≥400mm

≥400mm

Bolt
fix

≥1000mm
≥1000mm

3. Domestic Hot Water (DHW) Storage Tank and Buffer Tank Installation
3.1.The DHW and Buffer tanks may be installed inside or outside.
3.2. Both tanks must stand vertically on a concrete plinth or firm structure that will support its weight
when full of water and not lean or be prone to fall over during its service life.
3.3. The DHW tank should be installed in accordance with local or other relevant Government
regulations. It is best to install the DHW tank as close as
possible to the hot water outlet that has the greatest usage, such as the kitchen.
3.4. Some building codes require a seismic restraint. Consider using stainless steel bands to secure
the tank against the wall.
3.5. When filling the DHW tank, open the hot water taps in the laundry and kitchen to purge air from
the water lines.
3.6.When filling the Buffer Tank, use pure rain water with mould inhibitor, add Glycol if prone to
freezing conditions, and water pH should ideally be at 7.0.
3.7. An expansion tank amd bleeder valve must be included in the hydronic closed loop to allow the
heated water to expand and air to be easily purged from the system.

4
4. Water heating installation schematic

4.1 Installation schematic of low pressure tank

Cold water inlet

2 3
Air outlet

6
A
Unit
Cold water
5 inlet

1
4
1
Drain outlet

Note: The power lead must be properly earthed in accordance with electrical regulations and
1

North American Standard.

4.2 Installation schematic of mains pressure tank

Cold water
inlet

Air outlet

Unit A 6

8
1

Drain outlet
Cold water 5
inlet
Legend:
Globe valves Shower head 8 Mains pressure storage
Electric driven two-way valve 1 Heat Pump Outdoor Unit tank
Check valve 2 Cold Water inlet valve A Hot water tank temp.
Water pressure switch 3 Domestic hot water supply valve
Water temp. sensor 4 Low pressure storage tank
5
Expansion Tank Ring maincycle pump
6 Bath room

5
4.3. Heating and cooling mode installation schematic

A.C. on/off switch

220V/50HZ
LN

2
4
7 8 L
N
5
thermostat controller
7 8
6 three-way valve
9 10 Relay

L
N

11 11 12 thermostat controller
12
three-way valve

13 14 Relay

L
N

15 15 16 thermostat controller
16
three-way valve

17 18
Relay

L
19 N
thermostat controller
21 19 pump power
three-way valve switch

22 Relay
23
23 20

Legend:
Flexible connectors 6 Hydronic water return manifold 16 Room 6 electric three-way valve
Globe valves
7 Electric actuator 17 Room 5 fan coil
Electric three-way valve 8 Electric actuator 18 Room 6 fan coil
Check valve 9 Room 1 floor heating 19 Swimming pool three-way valve
Thermostat 10 Room 2 floor heating 20 Water to water excharge
Expansion Tank 11 Room 3 electric three way valve 21 Swimming pool
Water cycle pump 12 Room 4 electric three way valve 22 Sand cylinder filter
2
13 Room 3 Radiators 23 Swimming pool side water
Heat Pump Outdoor Unit
14 Room 4 Radiators cycle pump
4 Buffer tank
15 Room 5 electric three-way valve
5 Hydronic water flow manifold

6
4.4. Heating and cooling mode plus domestic hot water installation schematic

4 6

19

A 7
water inlet
water inlet
1 3
Note 4 1 5 5

8
Power on : port 1 and 5 are connected
Power off : port 1 and 8 are connected

A.C. on/off switch LN

220V/50HZ 8 10
9
L
N
11
9 10
thermostat controller
12
three-way valve
Relay 13 14

L
N
15 16
thermostat controller
15 16
three-way valve
Relay 18
17

Legend:
Flexible connectors 3 Hot water cycle pump 12 Hydronic water return manifold
Globe valves 4 Hydronic system three way valve 13 Room 1 floor heating
5 Hot water storage tank
Electric three-way valve 14 Room 2 floor heating
6 Bath room
Check valve 15 Room 3 electric three way valve
Thermostat 7 Solar water cycle pump 16 Room 4 electric three way valve
8 Buffer tank 17 Room 3 Radiators
Expansion Tank
9 Room 1 electrothermal actuator 18 Room 4 Radiators
Water cycle pump
10 Room 2 electrothermal actuator 19 Optional solar heating input
1 Heat Pump Outdoor Unit
11 Hydronic water flow manifold A Hot water tank temp.
B Solar collector temp.

7
5. Installation of indoor heating and cooling equipment
5.1 Indoor heating and cooling equipment such as fan coils, radiator heating or floor
heating, should be installed in accordance with relevant regulatory requirements including
North American Standard,engineering design drawings, and the manufacturer's
installation instructions.
5.2 Use soft connectors to connect the outdoor unit and indoor heating and cooling
equipment.
5.3 Install condensate water drain pipes to the indoor fan coil units with smooth drainage
lines for the condensate water to flow easily.

6. Electrical wiring
6.1 The heat pump outdoor unit should be installed in accordance with electrical
regulations and North American Standard.
6.2 The power cable of the outdoor unit must support the maximum starting current
requirements.
6.3 The outdoor unit power supply circuit must have a grounding wire, which should
connect with a reliable and effective external ground wire.
6.4 Wiring must be installed by qualified technicians with reference to the circuit diagram.
6.5 The layout of power lines and signal lines should be neat, rational and strong with
weak lines separated so they cannot interfere with each other.
6.6 When power lines and control lines are parallel, the wires must be placed inside an
insulating tube, with appropriate distance between the lines.
6.7 For electrical connection of the outdoor unit, take the following wiring through the
wiring hole set into the electrical box, then connect to the appropriate terminals in the
electrical box according to wiring diagram:
· Power line
· Remote control three core lines
· Electric heater power line
· Solar circulating water pump control power line
· Water tank electrical boost element
· Temperature sensing line
· Solar collector temperature sensor line
· Terminal equipment
· Outdoor unit lines

7. Installation of the temperature detector

Tank Tank Tank Tank
Detector Detector Detector Detector
The head
The head of sensor
The head The head of sensor
of sensor of sensor
<Ф5 pin
<Ф5 pin
<Ф5 pin
The heat
conduction The heat
silica gel conduction
silica gel
The heat
conduction
silica gel

The first step The second step The third step The fourth step

8
7.1 Firstly, daub heat conductive silicone onto the front of the temperature sensor, then
insert it
into the temperature detector.
7.2 Next, push the temperature sensor with the pin through to the end of the temperature
detector, then mark the level of the pin on the temperature detector.
7.3 Next, pull the pin out and check that the position of mark is at the same level as the
inletof the temperature detector and check whether the sensor is inserted into the pipe
terminal.
7.4 Finally, seal the inlet of the temperature detector with silicone, and keep the inlet of
the temperature detector upright for about an hour.

8. Electrical Wire Selection

8.1 We recommend the following wiring specification to avoid difficulty in starting the compressor
from the initial voltage drop.

Unit
Power supply
1 2
PCB COM

Compressor
8.2.Size Table of Electrical Wire
The wiring specifications (mm )2
Starting current
(A) Mark②(Heat resistance
Mark①(Heat resistance temperature above 60℃) temperature above 120℃)
within 5m Within 10m Within 15m Within 20m Within 30m Within 50m Within 1m
Below 20 2.0 2.0 2.0 3.5 5.5 8.0 2.0
Below 30 ↑ ↑ 3.5 5.5 ↑ 14.0 ↑
Below 40 ↑ 3.5 5.5 ↑ 8.0 ↑ ↑
Below 50 ↑ ↑ ↑ 8.0 14.0 22.0 ↑
Below 60 ↑ 5.5 ↑ ↑ ↑ ↑ ↑
Below 70 3.5 ↑ 8.0 14.0 ↑ ↑ 3.5
Below 80 ↑ ↑ ↑ ↑ 22.0 30.0 ↑
Below 90 ↑ ↑ 14.0 ↑ ↑ ↑ ↑
Below 100 ↑ 8.0 ↑ ↑ ↑ 38.0 ↑
Below 110 ↑ ↑ ↑ ↑ ↑ ↑ ↑
Below 120 5.5 ↑ ↑ 22.0 30.0 ↑ ↑
Below 140 ↑ 14.0 ↑ ↑ ↑ 50.0 5.5
Below 160 ↑ ↑ 22.0 ↑ ↑ ↑ ↑
Below 180 ↑ ↑ ↑ ↑ 38.0 60.0 8.0
Below 200 8.0 ↑ ↑ 30.0 ↑ ↑ ↑
Below 220 ↑ ↑ ↑ ↑ 50.0 80.0 ↑
Below 240 ↑ ↑ ↑ ↑ ↑ ↑ 14.0

Power supply installation condition: The touching space of breaker should be more than 3mm,
use copper wire only.

9
8.3 Grounding caution
The internal motor protector does not protect the compressor against all possible
conditions. Please be sure that the system is properly earthed when installed in the field.
8.4 Warning:
To avoid fire, electric shock and other accidents, only use power supply voltage
indicated on the label.
8.5.To protect the power lines, they should be fixed appropriately so that they cannot
become damaged and people cannot trip over them. Pay particular attention to the
positioning and operation of electrical plugs, which should be easily plugged into the
socket.
8.6.Do not overload wall plugs or the power cable line. Overloading may cause fire or
electric shock.
8.7.Check to ensure your electrical socket is appropriate for the power load and is properly
grounded.

8.8.Specification table of power wiring:

Max.line Tem. sensor Max.line
Model Host Power Phase line Zero line Ground line Signal line
length assistance line length
KRCHRW10ZA-PBEN2 220V/1PH/50Hz 4.0mm2 4.0mm2 4.0mm2 15m 0.2mm2 0.2mm2X2 50m
KRCHRW16ZA-PBEN2 220V/1PH/50Hz 6.0mm
2
6.0mm
2
6.0mm
2
15m 0.2mm
2 2
0.2mm X2 50m

Note:
1.Used PVC insulated copper wire for the above wiring.
2.If your installation requires longer wiring than specified in the table above, contact your installer.

10
9. Trial operation by qualified installer
9.1 Pre-start-up checks:
· Check the whole pipe system. Ensure the water volume in the system is full and the air is
exhausted completely. Check whether the water valves are open throughout the system.
· Check the thermal insulation of the pipe work, make sure relevant pipes are appropriat-
ely lagged.
· Check the power supply and distribution system. Check whether the power supply volta-
ge is normal, the power distribution accessory screws are tight, supply power complies
with the wiring diagram and outdoor unit specifications and the wiring is properly grounded.
· Check the air cooled water chiller. Make sure all screws are tight. Check that the signal
indicator light (green) of the outdoor unit control panel is illuminated normally and the fault
indicating lamp (red) is illuminated.
· Connect pressure gauges to the suction Schrader valves in preparation for checking the
refrigerant pressure during operation. Disconnect them when testing is satisfactory.
9.2 Trial operation
· Press on/off on the remote controller, the water pump and fan should start immediately.
The compressor should start shortly after. Observe and determine if there is any abnormal
sound during operation. Stop to check the unit if there is abnormal sound. The outdoor unit
should continue to run only when there is no abnormal sound.
· Check whether the cooling system pressure is normal.
· Check whether the input power and current of the unit are within the parameters set out
in this manual. If not, stop the outdoor unit and check it.
· Observe whether the outlet water temperature is normal.

9.3 The parameters of the remote controller have been pre-set at the factory. We
recommend that you leave these parameters as set.

11
III. WIFI remote control

Only with wifi control unit has this part

1. The unit through WIFI signal to realize control.
2. The binding operation for the unit and mobile phones.
2. 1 Download the software with Qr code.

2. 2 If you download the app, users who have no account can click the “Register” function on
the login page to apply, and then click “Agree”.And then you can register by phone number
or email address. After registration is complete, you need "Create family", set "Family
Name", "Family Location", and then click "Done".

Mobile number/e-mail address

Obtain verification code

12
 Family Name Enter the name

Family Location Set location

Smart devices in rooms:

Add Room

You can change the room settings anytime

2. 3 If you have account can log in directly, as shown in the figure below:

Please enter the account

Pasword

I Agree Privacy Policy User Agreement

Children’s Privacy Statement and Third
Party Information Sharing List

Log In

13
2. 4 If you forget the password can choose login authentication code

Please enter the account Please enter the account

Password
Get Verification Code

I Agree Privacy Policy User Agreement

Children’s Privacy Statement and Third
Party Information Sharing List

Log In

2. 5 Add equipment
Create family after completion, or log in into the main interface, click the "Add Device",
then click "Large Home Ap... ", and then click on the "Air Conditioner"

Electrical

Lighting

Sensors

2
Small
Home Ap...

Kitchen 3
Appliances
1 Exercuse&
Health

Camera&
Lock

Gateway
Control

Outdoor
Travel

Energy

14
2. 6 Under the main interface, briefly press the WIFI icon “ ” in the upper left corner to
enter the WIFI settings interface. At this time, briefly press the “ SMART ” button and continue
operating on the APP.

14 ℃
Inlet

14 ℃
27
℃
SET
Outlet
-1 ℃

-2 ℃
Ambient SMART AP

ON MODE MENU TIMER

15
 1 device(s) added successfully

Added successfully

0 device(s) being added

Scan Register on Initialize the

devices. Cloud. device.

16
IV. USE
1. Icon instruction
symbol icon instructions
A 16:37 Time A B C DE F GH I J
TUE
B 06-06-2023 Date
C Current
ROOM operating mode
D Water cycle pump
E Fan
F Compressor
G flectrical heating 14 ℃
K
Inlet

H
I
defrost
Anti-freezing 14 27
℃
SET
Outlet
-1 ℃ L
J Oil return -2 ℃ M
Ambient
K Inlet
Inlet water temp. N
L Outlet
Outlet water temp.
M Ambient
Ambient temp.
ON MODE MENU TIMER
N 27
℃
SET Setting temp.
O TIMER
Timer setting
P MENU
Setting
ROOM
Q Mode selection S R Q P O
MODE

R ON
Unit on/off
S 14 actual temp.

2. Use of wire controller

2.1 Turn on/turn off the unit
Under standby status, press the , the color of the wire controller will change, the unit is
running operation mode. In the power-on state, press the , the color of the wire controller will
change and the unit enters the shutdown state.
2.2 Modify the set temperature
In the main interface, press the middle button to adjust the temperature. In the heating+DHW
and cooling+DHW modes, the temperature of each mode can also be set separately.

Heating+DHW

49

52 27 52

-12
50 55

2.3 Mode selection

In the main interface, press to enter the mode selection interface, and then press to save
icon as follows:

17
 ECO Silent Power

:Cooling mode
:Heating mode
:DHW mode
:Automatic mode
+ :heating+DHW
:cooling+DHW
Notice: In automatic mode, the icon displayed next to the actual temperature is the current operating mode.
All possible modes are listed above for reference only.
Some modes are only available for specific models

2.4 ECO mode/Silent mode/Power mode

In the main interface, press to enter the mode selection interface. You can select the ECO mode,
Silent mode, or Power mode as required, and press to save the Settings.

ECO Silent Power ECO Silent Power

2.5 Timer on/off and Timer L

In the main interface, press to enter Timer on/off interface, click to adjust the required hours and
minutes, then press to open the timer group and press to save the settings. Press to enter
Timer L. Adjust the required time period and temperature as required, and press to save settings.

TIMER ON/OFF TIMER L

L9~L10 21 ~ 06 35
ON 00:00
Time 1
OFF 00:00 L10~L11 04 ~ 09 35

L11~L12 07 ~ 17 54
ON 00:00
Time 2 L12~L9 13 ~ 23 49
OFF 00:00

18
2.6 Check the operating status of the unit
In the main interface, press to enter the settings interface, press to enter the unit operation
status interface, press to flip the page to check the operating status of the unit.

Reserved IPM module temp.

0.0 35 ℃

Real-time compressor fre AC voltage

Status User param. Error quency 0 Hz 235 V

Compressor phase curre AC current

nt 0 A 0 A

DC bus voltage Real-time compressor po

General Factory 330 V wer input 0 W

2.7 General function settings

In the main interface, press to enter the settings interface, then press to enter the general General

function settings interface. In this interface, you can adjust the time, date, language, screen time, and
remote control mute as required.

DATE Language
09 / 06 / 2023 06 : 26 English

Status User param. Error

SCREEN
30S 60S 90S 120S

SLIENT
General Factory

2.8 User parameter setting

In the main interface, press to enter the settings interface, then press to enter user parameter
setting interface. You can press to check user parameters on each page. After finding the required
user parameters, the parameter values can be modified.

00 Temp difference to re 04 Energy saving mode

start 9 curve heating L8 30

01 DC fan motor speed 05 Time phase L9

Status User param. Error limit 4 23

02 Setting for energy sa 06 Time phase L10

ving mode 1 6

03 Energy saving mode 07 Time phase L11

General Factory curve heating L7 15 9

2.9 Fault query

If there is a current fault, will appear in the main interface, click on this icon to query the fault; you
can press to enter the settings interface, then press to enter Fault query page. Press
Error
to switch
between querying current faults and historical faults, and press to clear all historical faults.
History alarm

23-06-09 06 PC High/low ambient temp protection

23-06-09 06 PC High/low ambient temp protection

Status User param. Error 23-06-09 06 E21 Display and PCB communication error
23-06-09 06 PC High/low ambient temp protection
23-06-09 19 E21 Display and PCB communication error

General Factory

19
2.10 Start eheat
In the main interface, press to enter the settings interface, long press ,and press to start
eheat. At this point, icon will appear on the main interface.

Status User param. Error Start eheat?

Confirm Cancel
General Factory

2.11 Start defrost

In the main interface, press to enter the settings interface, long press ,and press to start
defrost. At this point, icon will appear on the main interface.

Status User param. Error Start defrost?

Confirm Cancel
General Factory

20
V .Maintenance and repair
1.Note
1.1 Check whether the exhaust equipment is normal.
1.2 Keep the unit environment dry, clean and well ventilation. Clean the side air exchanger regularly(once
per1-2 months) in order to maintain high exchange efficiency and save energy.
1.3 Often check the performance of all the parts in the unit. Check whether the working pressure of the
refrigerant system is normal. Repair and change the parts timely if there's any abnormity.
1.4 Often check whether the wiring of the power and electric system is tightened and or electric parts
perform abnormally or smells. Repair and change the parts timely if there's any abnormity.
1.5 To check the operation of every process in the unit, the operation pressure of the refrigerant system.
You should maintain or change it in time.
1.6 To check the power supply and cable connection often, there is abnormal action or bad smell about
the electrical component. If there is, please maintain or change it in time.
1.7 This appliance is intended to be used by expert or trained users in shops, in light industry and on farms,
or for commercial use by lay persons. The instructions includes a warning to disconnect the appliance
from its power source during service and when replacing.

2.Malfunction Indicating Table.

Determine and solve the malfuction by malfuction code as below:
Wire Controller display Means Solution
Please check if the temperature sensor connected
E01 Discharge temperature sensor fault
circult or disconnect
Please check if the temperature sensor connected
E05 Outdoor coil temperature sensor fault
circult or disconnect
Please check if the temperature sensor connected
E09 Suction temperature sensor fault
circult or disconnect
Please check if the temperature sensor connected
E13
Condensing coil temperature sensor fault circult or disconnect
Please check if the temperature sensor connected
E18 Outlet water temperature sensor
circult or disconnect
Please check if the temperature sensor connected
E19 Inlet water temperature sensor
circult or disconnect
Please check if the temperature sensor connected
E20 Water tank temperature sensor fault
circult or disconnect
1.Controller do not match main board,please
change main board or controller
2.Controller's communication line(extension line)
connect wrongly
E21 Controller communication fault
3.Controller's communication line(extension line)
have circult break
4.Communication line(extension line) 's terminal do
not connect right terminal on the main board
Please check if the temperature sensor connected
E22 Outdoor ambient temeprature sensor fault
circult or disconnect

1.Please check the communication line connect

Indoor board and outdoor board rightly between indoor unit and outdoor unit
E26
communication fault(For split unit) 2.Please check if indoor unit main board match with
outdoor unit main board
3.Replace indoor board or outdoor board

1.Please check the communication line connect

rightly between main board and modular board
E27 Driving board communication fault
2.Please check if main board match with modular
board
3.Replace main board or modular board
E28 Outdoor EE fault Please check with the dealer
Please check if the temperature sensor connected
E33 Main road high pressure sensor fault
circult or disconnect
Please check if the temperature sensor connected
E34 Main road loop low pressure sensor fault
circult or disconnect

21
r01 IPM modular temperature too high Please contact with the dealer
r02 Compressor start fault Please contact with the dealer
r06 Compressor phase current protection Please contact with the dealer
r10 AC voltage too high or too low protection Please contact with the dealer
r11 DC bus voltage too high or too low protection Please contact with the dealer
r13 IPM modular fault Please contact with the dealer
r20 Compressor protection Please contact with the dealer
Check water system,water pump,water flow switch is normal
P01 Water flow swtich protection
or not
1.Check inlet water temperature is too high or not and if it is
block
2.Check whether fan blade is dirty,it will influence the heat
P02 High pressure protection
exchang efficiency of heat exchanger
3.Check if refrigerant is too much
4.Check whetehr water temperature is too high
1.Check whether the unit is leak of refrigerant
P06 Low pressure protection 2.After confirm unit is leak of refrigerant,repair and
vacuum,then fill the refrigerant accoring to nameplate

1.Check water system is normal or not,water flow is smaller

than before
P11 Discharge temperature too high protection
2.Check if the unit running normal or not,discharge
temperature,system pressure is normal or not
1.Check water system is normal or not,water flow is smaller
Inlet water and outlet water temperature difference too large than before
P15
protection 2.Check if the unit running normal or not,discharge
temperature,system pressure is normal or not
1.Check water system is normal or not,water flow is smaller
than before
P16 Outlet water temperature too low protection
2.Check if the unit running normal or not,discharge
temperature,system pressure is normal or not
P19 AC current protection Please contact with the dealer
Check whether fan blade is dirty,it will influence the heat
P27 Condensing coil temperature too high protection
exchang efficiency of heat exchanger
P30 Condensing coil temperature antifreeze protection Unit antifreeze
Please check if the temperature sensor connected circult or
EA EEV loop low pressure sensor fault
disconnect
Please check if the temperature sensor connected circult or
EB Main road High pressure protection(pressure sensor)
disconnect
1.Check whether the unit is leak of refrigerant
EC Main road Low pressure protection(pressure sensor) 2.After confirm unit is leak of refrigerant,repair and
vacuum,then fill the refrigerant accoring to nameplate
Please check if the temperature sensor connected circult or
ED EEV Low pressure protection(pressure sensor)
disconnect
FA DC fan motor protection Please contact with the dealer
FE Start pressure difference protection(only pressure sensor) Please contact with the dealer
FF Running pressure difference protection Please contact with the dealer
1.Hot water model,outlet temperature too high,please check
if the outlet water temperature too high
PA Outlet water temperature too high protection 2.If it is the problem of temperature sensor,please replace
outlet water tempeature sensor
3.Please do not set the water temperature too high
In heating/hot water mode,ambient temperature too high/too low 1.The ambient temperature is over unit running temperature
protection range,please check the unit working condition.
PC
In cooling mode,ambient temperature too low or too high 2.If it is the problem of temperature sensor,please replace
protection outlet water tempeature sensor

22
 Wiring diagram

L12

L N
1.KRCHRW10ZA-PBEN2
VI. Wiring diagram

23
Water cycle pump Electric heating 3-way valve signal(S)
(220V/1PH/50Hz) power output signal output and power output(LN)
( 220V/1PH/50Hz ) ( 220V/1PH/50Hz ) (220V/1PH/50Hz)
 Wiring diagram

L11

L12

S1
W V U

PFC1 PFC2

PFC_COM
2.KRCHRW16ZA-PBEN2

N GND L
L10 L9 L8 L7 L6 L5 L4 L3 L2 L1

L11
CN4

Cn9 Cn7
Cn12

L12

CN3
Cn13
Cn11 Cn8
Cn4
Cn18

24
On/off switch

EARTH
AC-N AC-L 1 2
A.C on/off switch Cn35 Cn36
CN5 Water flow switch
CN10A CN10 EE burner
CN6
F1 F2 CN7 CN9 CN8 Low pressure switch Cn33 Cn34
T T T T
Cn5 High pressure switch
Mode switch Cn31 Cn32
Cn21 Cn23 Cn25 Cn27 Cn29 Cn30
Cn16 Cn17 Cn10 Cn6 Cn20 Cn22 Cn24 Cn26 Cn28

T T T T

S1 L12 L11
1
Red
Blue
Red
Red
Red
Red

Blue
Blue
Blue

L N
1 2 3 4 5 6 7
Unit power input 123 45 67
(220V/1PH/50Hz) 3-way valve signal (1) Water cycle pump Electric heating
and power output(23) power output signal output
(220V/1PH/50Hz) (220V/1PH/50Hz) (220V/1PH/50Hz)
VII.Precautions for flammable refrigerants
1. Transport of equipment containing flammable refrigerants
Compliance with the transportregulations
2. Marking of equipment using signs
Compliance with local regulations
3. Disposal of equipment using flammable refrigerants
Compliance with national regulations
4. Storage of equipment/appliances
The storage of equipment should be in accordance with the manufacturer’s instructions.
5. Storage of packed (unsold) equipment
Storage package protection should be constructed such that mechanical damage to the
equipment inside the package will not cause a leak of the refrigerant charge.
The maximum number of pieces of equipment permitted to be stored together will be
determined by local regulations.
6. Information on servicing
1) Checks to the area
Prior to beginning work on systems containing flammable refrigerants, safety checks are
necessary to ensure that the risk of ignition is minimised. For repair to the refrigerating
system, the following precautions shall be complied with prior to conducting work on the
system.
2) Work procedure
Work shall be undertaken under a controlled procedure so as to minimise the risk of a
flammable gas or vapour being present while the work is being performed.
3) General work area
All maintenance staff and others working in the local area shall be instructed on the
nature of work being carried out. Work in confined spaces shall be avoided. The area
around the workspace shall be sectioned off. Ensure that the conditions within the area
have been made safe by control of flammable material.
4) Checking for presence of refrigerant
The area shall be checked with an appropriate refrigerant detector prior to and during
work, to ensure the technician is aware of potentially flammable atmospheres. Ensure
that the leak detection equipment being used is suitable for use with flammable
refrigerants, i.e. non-sparking, adequately sealed or intrinsically safe.
5) Presence of fire extinguisher
If any hot work is to be conducted on the refrigeration equipment or any associated parts,
appropriate fire extinguishing equipment shall be available to hand. Have a dry powder
or CO2 fire extinguisher adjacent to the charging area.

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6) No ignition sources
No person carrying out work in relation to a refrigeration system which involves exposing
any pipe work that contains or has contained flammable refrigerant shall use any sources
of ignition in such a manner that it may lead to the risk of fire or explosion. All possible
ignition sources, including cigarette smoking, should be kept sufficiently far away from the
site of installation, repairing, removing and disposal, during which flammable refrigerant
can possibly be released to the surrounding space. Prior to work taking place, the area
around the equipment is to be surveyed to make sure that there are no flammable
hazards or ignition risks. “No Smoking” signs shall be displayed.
7) Ventilated area
Ensure that the area is in the open or that it is adequately ventilated before breaking into
the system or conducting any hot work. A degree of ventilation shall continue during the
period that the work is carried out. The ventilation should safely disperse any released
refrigerant and preferably expel it externally into the atmosphere.
8) Checks to the refrigeration equipment
Where electrical components are being changed, they shall be fit for the purpose and to
the correct specification. At all times the manufacturer’s maintenance and service
guidelines shall be followed. If in doubt consult the manufacturer’s technical department
for assistance.
The following checks shall be applied to installations using flammable refrigerants:
– The charge size is in accordance with the room size within which the refrigerant
containing parts are installed;
– The ventilation machinery and outlets are operating adequately and are not obstructed;
–If an indirect refrigerating circuit is being used, the secondary circuit shall be checked
for the presence of refrigerant;
– Marking to the equipment continues to be visible and legible. Markings and signs that
are illegible shall be corrected;
– Refrigeration pipe or components are installed in a position where they are unlikely to
be exposed to any substance which may corrode refrigerant containing components,
unless the components are constructed of materials which are inherently resistant to
being corroded or are suitably protected against being so corroded
9) Checks to electrical devices
Repair and maintenance to electrical components shall include initial safety checks and
component inspection procedures. If a fault exists that could compromise safety, then no
electrical supply shall be connected to the circuit until it is satisfactorily dealt with. If the
fault cannot be corrected immediately but it is necessary to continue operation, an
adequate temporary solution shall be used. This shall be reported to the owner of the
equipment so all parties are advised. .

26
Initial safety checks shall include:
• That capacitors are discharged: this shall be done in a safe manner to avoid possibility
of sparking;
• That there no live electrical components and wiring are exposed while charging,
recovering or purging the system;
• That there is continuity of earth bonding.
7. Repairs to sealed components
1) During repairs to sealed components, all electrical supplies shall be disconnected from
the equipment being worked upon prior to any removal of sealed covers, etc. If it isabsolutely
necessary to have an electrical supply to equipment during servicing, then a permanently
operating form of leak detection shall be located at the most critical point to warn of a
potentially hazardous situation.
2) Particular attention shall be paid to the following to ensure that by working on electrical
components, the casing is not altered in such a way that the level of protection is affected.
This shall include damage to cables, excessive number of connections, terminals not made to
original specification, damage to seals, incorrect fitting of glands, etc.
Ensure that apparatus is mounted securely.
Ensure that seals or sealing materials have not degraded such that they no longer serve the
purpose of preventing the ingress of flammable atmospheres. Replacement parts shall be in accordance
with the manufacturer’s specifications.
NOTE: The use of silicon sealant may inhibit the effectiveness of some types of leak
detection equipment. Intrinsically safe components do not have to be isolated prior to working
on them.
8. Repair to intrinsically safe components
Do not apply any permanent inductive or capacitance loads to the circuit without ensuring that this
will not exceed the permissible voltage and current permitted for the equipment in use. Intrinsically
safe components are the only types that can be worked on while live in the presence of a flammable
atmosphere. The test apparatus shall be at the correct rating. Replace components only with parts
specified by the manufacturer. Other parts may result in the ignition of refrigerant in the atmosphere
from a leak.
9. Cabling
Check that cabling will not be subject to wear, corrosion, excessive pressure, vibration, sharp edges
or any other adverse environmental effects. The check shall also take into account the effects of aging
or continual vibration from sources such as compressors or fans.
10. Detection of flammable refrigerants
Under no circumstances shall potential sources of ignition be used in the searching for or detection of
refrigerant leaks. A halide torch (or any other detector using a naked flame) shall not be used.

27
11. Leak detection methods
The following leak detection methods are deemed acceptable for systems containing
flammable refrigerants.
Electronic leak detectors shall be used to detect flammable refrigerants, but the
sensitivity may not be adequate, or may need re-calibration. (Detection equipment shall
be calibrated in a refrigerant-free area.) Ensure that the detector is not a potential
source of ignition and is suitable for the refrigerant used. Leak detection equipment
shall be set at a percentage of the LFL of the refrigerant and shall be calibrated to the
refrigerant employed and the appropriate percentage of gas (25 % maximum) is
confirmed. Leak detection fluids are suitable for use with most refrigerants but
the use of detergents containing chlorine shall be avoided as the chlorine may react
with the refrigerant and corrode the copper pipe-work.
If a leak is suspected, all naked flames shall be removed/ extinguished.
If a leakage of refrigerant is found which requires brazing, all of the refrigerant shall be
recovered from the system, or isolated (by means of shut off valves) in a part of the
system remote from the leak. Oxygen free nitrogen (OFN) shall then be purged through
the system both before and during the brazing process.
12. Removal and evacuation
When breaking into the refrigerant circuit to make repairs – or for any other purpose –
conventional procedures shall be used. However, it is important that best practice is
followed since flammability is a consideration. The following procedure shall be adhered
to:
• Remove refrigerant;
• Purge the circuit with inert gas;
• Evacuate;
• Purge again with inert gas;
• Open the circuit by cutting or brazing

The refrigerant charge shall be recovered into the correct recovery cylinders. The system
shall be “flushed” with OFN to render the unit safe. This process may need to be
repeated several times. Compressed air or oxygen shall not be used for this task.
Flushing shall be achieved by breaking the vacuum in the system with OFN and
continuing to fill until the working pressure is achieved, then venting to atmosphere, and
finally pulling down to a vacuum. This process shall be repeated until no refrigerant is
within the system. When the final OFN charge is used, the system shall be vented down
to atmospheric pressure to enable work to take place. This operation is absolutely vital if
brazing operations on the pipe-work are to take place.
Ensure that the outlet for the vacuum pump is not close to any ignition sources and there
is ventilation available. .

28
13. Charging procedures
In addition to conventional charging procedures, the following requirements shall be
followed.
– Ensure that contamination of different refrigerants does not occur when using charging
equipment. Hoses or lines shall be as short as possible to minimise the amount of
refrigerant contained in them.
– Cylinders shall be kept upright.
– Ensure that the refrigeration system is earthed prior to charging the system with
refrigerant.
– Label the system when charging is complete (if not already).
– Extreme care shall be taken not to overfill the refrigeration system.
Prior to recharging the system it shall be pressure tested with OFN. The system shall be
leak tested on completion of charging but prior to commissioning. A follow up leak test
shall be carried out prior to leaving the site.
14. Decommissioning
Before carrying out this procedure, it is essential that the technician is completely
familiar with the equipment and all its detail. It is recommended good practice that all
refrigerants are recovered safely. Prior to the task being carried out, an oil and refrigerant
sample shall be taken in case analysis is required prior to re-use of reclaimed refrigerant.
It is essential that electrical power is available before the task is commenced.
a) Become familiar with the equipment and its operation.
b) Isolate system electrically.
c) Before attempting the procedure ensure that:
• Mechanical handling equipment is available, if required, for handling refrigerant
cylinders
· All personal protective equipment is available and being used correctly;
• The recovery process is supervised at all times by a competent person;
• Recovery equipment and cylinders conform to the appropriate standards.
d) Pump down refrigerant system, if possible.
e) If a vacuum is not possible, make a manifold so that refrigerant can be removed
from various parts of the system.
f) Make sure that cylinder is situated on the scales before recovery takes place.
g) Start the recovery machine and operate in accordance with manufacturer's
instructions.
h) Do not overfill cylinders. (No more than 80 % volume liquid charge).
i) Do not exceed the maximum working pressure of the cylinder, even temporarily.
j) When the cylinders have been filled correctly and the process completed, make sure
that the cylinders and the equipment are removed from site promptly and all isolation
valves on the equipment are closed off.
k) Recovered refrigerant shall not be charged into another refrigeration system unless it
has been cleaned and checked. ;

29
15. Labelling
Equipment shall be labelled stating that it has been de-commissioned and emptied of
refrigerant. The label shall be dated and signed. Ensure that there are labels on the
equipment stating the equipment contains flammable refrigerant.
16. Recovery
When removing refrigerant from a system, either for servicing or decommissioning, it is
recommended good practice that all refrigerants are removed safely.
When transferring refrigerant into cylinders, ensure that only appropriate refrigerant
recovery cylinders are employed. Ensure that the correct number of cylinders for holding
the total system charge is available. All cylinders to be used are designated for the
recovered refrigerant and labelled for that refrigerant (i.e. special cylinders for the
recovery of refrigerant). Cylinders shall be complete with pressure relief valve and
associated shut-off valves in good working order. Empty recovery cylinders are
evacuated and, if possible, cooled before recovery occurs.
The recovery equipment shall be in good working order with a set of instructions
concerning the equipment that is at hand and shall be suitable for the recovery of
flammable refrigerants. In addition, a set of calibrated weighing scales shall be available
and in good working order. Hoses shall be complete with leak-free disconnect couplings
and in good condition. Before using the recovery machine, check that it is in satisfactory
working order, has been properly maintained and that any associated electrical
components are sealed to prevent ignition in the event of a refrigerant release. Consult
manufacturer if in doubt
The recovered refrigerant shall be returned to the refrigerant supplier in the correct
recovery cylinder, and the relevant Waste Transfer Note arranged. Do not mix
refrigerants in recovery units and especially not in cylinders.
If compressors or compressor oils are to be removed, ensure that they have been
evacuated to an acceptable level to make certain that flammable refrigerant does not
remain within the lubricant. The evacuation process shall be carried out prior to
returning the compressor to the suppliers. Only electric heating to the compressor
body shall be employed to accelerate this process. When oil is drained from a system,
it shall be carried out safely..

30