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HTF505.pdf - Chapter 3

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30 views

HTF505.pdf - Chapter 3

Uploaded by

akmal afiq
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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HTF505 - CHAPTER 3

1) Explain the Interpersonal Communication Model :

The Interpersonal Communication Model serves as a sophisticated framework for deciphering


how individuals engage in the exchange of information. This model intricately illustrates the
various elements influencing interpersonal interactions, emphasizing the dynamic process of
transmitting and interpreting messages. Below are the core components of this model,
accompanied by a detailed overview of each:

• Sender: The initiator of communication who formulates and conveys a message to begin
interaction. The sender's intentions, emotions, and objectives significantly shape the
structure and delivery of the message.

• Message: The substance of communication—be it an idea, information, or emotion—that


the sender aims to express. Messages can take verbal forms (spoken or written) or non-
verbal forms (gestures, tone, body language).

• Encoding: This process involves the sender transforming their thoughts or emotions into
communicable formats. Effective encoding requires careful selection of words, tone, and
non-verbal cues to ensure the message aligns with the intended meaning.

• Channel: The medium through which a message travels, such as verbal methods (face-
to-face conversations, phone calls) or non-verbal platforms (emails, social media). The
chosen channel significantly impacts how the message is received and understood.

• Receiver: The intended recipient of the message, whose interpretation is influenced by


factors such as prior experiences, emotional state, and contextual understanding.

• Decoding: This entails the receiver interpreting the encoded message back into thoughts
or feelings. Successful decoding relies on the receiver’s grasp of the sender’s language,
context, and non-verbal cues.

• Feedback: The receiver’s response to the sender, providing insight into whether the
message was understood, accepted, or misunderstood. Feedback, which can be verbal
or non-verbal, is vital for clarifying ambiguities and refining communication.

• Context: The environment in which communication unfolds, encompassing cultural,


social, and physical elements, as well as the relationship between the sender and receiver.
Context shapes the tone, content, and interpretation of messages.

• Noise: Any factor that disrupts or distorts communication, such as semantic noise
(language barriers or misinterpretations), psychological noise (prejudices or emotional
distractions), or physical noise (background sounds or environmental disturbances).

This model highlights the interplay of multiple factors that collectively facilitate or hinder the
effectiveness of interpersonal communication, offering a comprehensive guide to mastering
human interaction.

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