Employee Code Full Name Sub-Department

RT00737 Quality Assurance and Testing

RT00737 Quality Assurance and Testing
RT00737 Quality Assurance and Testing
RT00737 Quality Assurance and Testing
RT00737 Quality Assurance and Testing
RT00737 Quality Assurance and Testing
RT00737 Quality Assurance and Testing
RT00737 Quality Assurance and Testing
RT00737 Quality Assurance and Testing
RT00737 Quality Assurance and Testing
RT00737 Quality Assurance and Testing
RT00737 Quality Assurance and Testing
RT00737 Quality Assurance and Testing
RT00737 Quality Assurance and Testing
RT00737 Quality Assurance and Testing
RT00737 Quality Assurance and Testing
RT00737 Quality Assurance and Testing
RT00737 Quality Assurance and Testing
RT00737 Quality Assurance and Testing
RT00737 Quality Assurance and Testing
RT00641 Quality Assurance and Testing
RT00641 Quality Assurance and Testing
RT00641 Quality Assurance and Testing
RT00641 Quality Assurance and Testing
RT00641 Quality Assurance and Testing
RT00641 Quality Assurance and Testing
RT00641 Quality Assurance and Testing
RT00641 Quality Assurance and Testing
RT00641 Quality Assurance and Testing
RT00641 Quality Assurance and Testing
RT00641 Quality Assurance and Testing
RT00641 Quality Assurance and Testing
RT00641 Quality Assurance and Testing
RT00641 Quality Assurance and Testing
RT00641 Quality Assurance and Testing
RT00641 Quality Assurance and Testing
RT00641 Quality Assurance and Testing
RT00641 Quality Assurance and Testing
RT00641 Quality Assurance and Testing
RT00641 Quality Assurance and Testing
RT00641 Quality Assurance and Testing
RT00641 Quality Assurance and Testing
RT01923 Quality Assurance and Testing
RT01923 Quality Assurance and Testing
RT01923 Quality Assurance and Testing
RT01923 Quality Assurance and Testing
RT01923 Quality Assurance and Testing
RT01923 Quality Assurance and Testing
RT01923 Quality Assurance and Testing
RT01923 Quality Assurance and Testing
RT01923 Quality Assurance and Testing
RT01923 Quality Assurance and Testing
RT01923 Quality Assurance and Testing
RT01923 Quality Assurance and Testing
RT01923 Quality Assurance and Testing
RT01923 Quality Assurance and Testing
RT01923 Quality Assurance and Testing
RT01923 Quality Assurance and Testing
RT01923 Quality Assurance and Testing
RT01923 Quality Assurance and Testing
RT01923 Quality Assurance and Testing
RT01923 Quality Assurance and Testing
RT01923 Quality Assurance and Testing
RT01470 Devops Engineer
RT01470 Devops Engineer
RT01470 Devops Engineer
RT01470 Devops Engineer
RT01470 Devops Engineer
RT01470 Devops Engineer
RT01470 Devops Engineer
RT01470 Devops Engineer
RT01470 Devops Engineer
RT01470 Devops Engineer
RT01470 Devops Engineer
RT01470 Devops Engineer
RT01470 Devops Engineer
RT01470 Devops Engineer
RT01470 Devops Engineer
RT01470 Devops Engineer
RT01470 Devops Engineer
RT01470 Devops Engineer
RT01470 Devops Engineer
RT01470 Devops Engineer
RT01470 Devops Engineer
RT01470 Devops Engineer
RT01470 Devops Engineer
RT01470 Devops Engineer
RT01470 Devops Engineer
RT01470 Devops Engineer
RT01470 Devops Engineer
RT01470 Devops Engineer
RT01470 Devops Engineer
RT01470 Devops Engineer
RT01470 Devops Engineer
RT00604 Information Technology
RT00604 Information Technology
RT00604 Information Technology
RT00604 Information Technology
RT00604 Information Technology
RT00604 Information Technology
RT00604 Information Technology
RT00604 Information Technology
RT00604 Information Technology
RT00604 Information Technology
RT00604 Information Technology
RT00604 Information Technology
RT03174 Information Technology
RT03174 Information Technology
RT03174 Information Technology
RT03174 Information Technology
RT03174 Information Technology
RT03174 Information Technology
RT03174 Information Technology
RT03174 Information Technology
RT03174 Information Technology
RT03174 Information Technology
RT03174 Information Technology
RT03174 Information Technology
RT03174 Information Technology
RT01702 Delivery- SED
RT01702 Delivery- SED
RT01702 Delivery- SED
RT01702 Delivery- SED
RT01702 Delivery- SED
RT01702 Delivery- SED
RT01702 Delivery- SED
RT01702 Delivery- SED
RT01702 Delivery- SED
RT01702 Delivery- SED
RT01702 Delivery- SED
RT01702 Delivery- SED
RT01702 Delivery- SED
RT01702 Delivery- SED
RT01702 Delivery- SED
RT01702 Delivery- SED
RT01702 Delivery- SED
RT01702 Delivery- SED
RT01702 Delivery- SED
RT01702 Delivery- SED
RT01702 Delivery- SED
RT01702 Delivery- SED
RT01702 Delivery- SED
RT01702 Delivery- SED
RT02748 Design and User Experience
RT02748 Design and User Experience
RT02748 Design and User Experience
RT02748 Design and User Experience
RT02748 Design and User Experience
RT02748 Design and User Experience
RT02748 Design and User Experience
RT02748 Design and User Experience
RT02748 Design and User Experience
RT02748 Design and User Experience
RT02748 Design and User Experience
RT02748 Design and User Experience
RT02748 Design and User Experience
RT02748 Design and User Experience
RT02748 Design and User Experience
RT02748 Design and User Experience
RT02748 Design and User Experience
RT02748 Design and User Experience
RT02879 Marketing Communication
RT02879 Marketing Communication
RT02879 Marketing Communication
RT02879 Marketing Communication
RT02879 Marketing Communication
RT02879 Marketing Communication
RT02879 Marketing Communication
RT02879 Marketing Communication
RT02879 Marketing Communication
RT02879 Marketing Communication
RT02879 Marketing Communication
RT02879 Marketing Communication
RT02879 Marketing Communication
RT02879 Marketing Communication
RT02879 Marketing Communication
RT02879 Marketing Communication
RT02879 Marketing Communication
RT02879 Marketing Communication
RT02879 Marketing Communication
RT02879 Marketing Communication
RT02879 Marketing Communication
RT03461 Sales & Growth
RT03461 Sales & Growth
RT03461 Sales & Growth
RT03461 Sales & Growth
RT03461 Sales & Growth
RT03461 Sales & Growth
RT03461 Sales & Growth
RT03461 Sales & Growth
RT03461 Sales & Growth
RT03461 Sales & Growth
RT03461 Sales & Growth
RT03461 Sales & Growth
RT03461 Sales & Growth
RT03461 Sales & Growth
RT03461 Sales & Growth
RT03461 Sales & Growth
RT03461 Sales & Growth
RT01084 Administration
RT01084 Administration
RT01084 Administration
RT01084 Administration
RT01084 Administration
RT01084 Administration
RT01084 Administration
RT01084 Administration
RT01084 Administration
RT01084 Administration
RT01711 Finance
RT01711 Finance
RT01711 Finance
RT01711 Finance
RT01711 Finance
RT01711 Finance
RT01711 Finance
RT01711 Finance
RT01711 Finance
RT01711 Finance
RT01711 Finance
RT01711 Finance
RT01786 Human Resources
RT01786 Human Resources
RT01786 Human Resources
RT01786 Human Resources
RT01786 Human Resources
RT01786 Human Resources
RT01786 Human Resources
RT01786 Human Resources
RT01786 Human Resources
RT01786 Human Resources
RT01786 Human Resources
RT01786 Human Resources
RT01786 Human Resources
RT02616 Finance
RT02616 Finance
RT02616 Finance
RT02616 Finance
RT02616 Finance
RT02616 Finance
RT02616 Finance
RT02616 Finance
RT02616 Finance
RT02616 Finance
RT02616 Finance
RT02616 Finance
Designation Performance cycle Goal Cycle
QA Lead
QA Lead
QA Lead
QA Lead
QA Lead
QA Lead
QA Lead
QA Lead
QA Lead
QA Lead
QA Lead
QA Lead
QA Lead
QA Lead
QA Lead
QA Lead
QA Lead
QA Lead
QA Lead
QA Lead
Senior QA Engineer
Senior QA Engineer
Senior QA Engineer
Senior QA Engineer
Senior QA Engineer
Senior QA Engineer
Senior QA Engineer
Senior QA Engineer
Senior QA Engineer
Senior QA Engineer
Senior QA Engineer
Senior QA Engineer
Senior QA Engineer
Senior QA Engineer
Senior QA Engineer
Senior QA Engineer
Senior QA Engineer
Senior QA Engineer
Senior QA Engineer
Senior QA Engineer
Senior QA Engineer
Senior QA Engineer
QA Engineer
QA Engineer
QA Engineer
QA Engineer
QA Engineer
QA Engineer
QA Engineer
QA Engineer
QA Engineer
QA Engineer
QA Engineer
QA Engineer
QA Engineer
QA Engineer
QA Engineer
QA Engineer
QA Engineer
QA Engineer
QA Engineer
QA Engineer
QA Engineer
Technical Lead
Technical Lead
Technical Lead
Technical Lead
Technical Lead
Technical Lead
Technical Lead
Technical Lead
Technical Lead
Technical Lead
Technical Lead
Technical Lead
Technical Lead
Technical Lead
Technical Lead
Technical Lead
Technical Lead
Technical Lead
Technical Lead
Technical Lead
Technical Lead
Technical Lead
Technical Lead
Technical Lead
Technical Lead
Technical Lead
Technical Lead
Technical Lead
Technical Lead
Technical Lead
Technical Lead
Lead- IT
Lead- IT
Lead- IT
Lead- IT
Lead- IT
Lead- IT
Lead- IT
Lead- IT
Lead- IT
Lead- IT
Lead- IT
Lead- IT
Manager- IT
Manager- IT
Manager- IT
Manager- IT
Manager- IT
Manager- IT
Manager- IT
Manager- IT
Manager- IT
Manager- IT
Manager- IT
Manager- IT
Manager- IT
Software Engineer
Software Engineer
Software Engineer
Software Engineer
Software Engineer
Software Engineer
Software Engineer
Software Engineer
Software Engineer
Software Engineer
Software Engineer
Software Engineer
Software Engineer
Software Engineer
Software Engineer
Software Engineer
Software Engineer
Software Engineer
Software Engineer
Software Engineer
Software Engineer
Software Engineer
Software Engineer
Software Engineer
UI/UX Designer
UI/UX Designer
UI/UX Designer
UI/UX Designer
UI/UX Designer
UI/UX Designer
UI/UX Designer
UI/UX Designer
UI/UX Designer
UI/UX Designer
UI/UX Designer
UI/UX Designer
UI/UX Designer
UI/UX Designer
UI/UX Designer
UI/UX Designer
UI/UX Designer
UI/UX Designer
Associate Manager - Marketing Communication
Associate Manager - Marketing Communication
Associate Manager - Marketing Communication
Associate Manager - Marketing Communication
Associate Manager - Marketing Communication
Associate Manager - Marketing Communication
Associate Manager - Marketing Communication
Associate Manager - Marketing Communication
Associate Manager - Marketing Communication
Associate Manager - Marketing Communication
Associate Manager - Marketing Communication
Associate Manager - Marketing Communication
Associate Manager - Marketing Communication
Associate Manager - Marketing Communication
Associate Manager - Marketing Communication
Associate Manager - Marketing Communication
Associate Manager - Marketing Communication
Associate Manager - Marketing Communication
Associate Manager - Marketing Communication
Associate Manager - Marketing Communication
Associate Manager - Marketing Communication
Production - Marketing Manager
Production - Marketing Manager
Production - Marketing Manager
Production - Marketing Manager
Production - Marketing Manager
Production - Marketing Manager
Production - Marketing Manager
Production - Marketing Manager
Production - Marketing Manager
Production - Marketing Manager
Production - Marketing Manager
Production - Marketing Manager
Production - Marketing Manager
Production - Marketing Manager
Production - Marketing Manager
Production - Marketing Manager
Production - Marketing Manager
Executive - Operations Support
Executive - Operations Support
Executive - Operations Support
Executive - Operations Support
Executive - Operations Support
Executive - Operations Support
Executive - Operations Support
Executive - Operations Support
Executive - Operations Support
Executive - Operations Support
Associate Manager - Accounts /HR/Finance
Associate Manager - Accounts /HR/Finance
Associate Manager - Accounts /HR/Finance
Associate Manager - Accounts /HR/Finance
Associate Manager - Accounts /HR/Finance
Associate Manager - Accounts /HR/Finance
Associate Manager - Accounts /HR/Finance
Associate Manager - Accounts /HR/Finance
Associate Manager - Accounts /HR/Finance
Associate Manager - Accounts /HR/Finance
Associate Manager - Accounts /HR/Finance
Associate Manager - Accounts /HR/Finance
Associate Manager - Accounts /HR/Finance
Associate Manager - Accounts /HR/Finance
Associate Manager - Accounts /HR/Finance
Associate Manager - Accounts /HR/Finance
Associate Manager - Accounts /HR/Finance
Associate Manager - Accounts /HR/Finance
Associate Manager - Accounts /HR/Finance
Associate Manager - Accounts /HR/Finance
Associate Manager - Accounts /HR/Finance
Associate Manager - Accounts /HR/Finance
Associate Manager - Accounts /HR/Finance
Associate Manager - Accounts /HR/Finance
Associate Manager - Accounts /HR/Finance
Associate Manager - Accounts /HR/Finance
Associate Manager - Accounts /HR/Finance
Associate Manager - Accounts /HR/Finance
Associate Manager - Accounts /HR/Finance
Associate Manager - Accounts /HR/Finance
Associate Manager - Accounts /HR/Finance
Associate Manager - Accounts /HR/Finance
Associate Manager - Accounts /HR/Finance
Associate Manager - Accounts /HR/Finance
Associate Manager - Accounts /HR/Finance
Associate Manager - Accounts /HR/Finance
Associate Manager - Accounts /HR/Finance
Goal ID Perspectives KRA/KPI/Competency
1 KRA
2 KRA
3 KRA
4 KRA
5 KRA
1 KPI
1 KPI
1 KPI
2 KPI
2 KPI
3 KPI
3 KPI
3 KPI
3 KPI
3 KPI
3 KPI
4 KPI
4 KPI
5 KPI
5 KPI
1 KRA
2 KRA
3 KRA
4 KRA
5 KRA
6 KRA
1 KPI
1 KPI
2 KPI
2 KPI
2 KPI
2 KPI
3 KPI
3 KPI
4 KPI
4 KPI
4 KPI
5 KPI
5 KPI
5 KPI
6 KPI
6 KPI
1 KRA
2 KRA
3 KRA
4 KRA
5 KRA
1 KPI
1 KPI
1 KPI
1 KPI
2 KPI
2 KPI
3 KPI
3 KPI
3 KPI
3 KPI
4 KPI
4 KPI
4 KPI
4 KPI
5 KPI
5 KPI
1 KRA
2 KRA
3 KRA
4 KRA
5 KRA
6 KRA
7 KRA
1 KPI
1 KPI
2 KPI
2 KPI
3 KPI
3 KPI
3 KPI
3 KPI
3 KPI
4 KPI
4 KPI
4 KPI
4 KPI
4 KPI
4 KPI
4 KPI
4 KPI
5 KPI
5 KPI
6 KPI
6 KPI
7 KPI
7 KPI
7 KPI
1 KRA
2 KRA
3 KRA
4 KRA
1 KPI
2 KPI
3 KPI
3 KPI
3 KPI
3 KPI
3 KPI
4 KPI
1 KRA
2 KRA
3 KRA
1 KPI
1 KPI
2 KPI
2 KPI
2 KPI
3 KPI
3 KPI
3 KPI
3 KPI
3 KPI
1 KRA
2 KRA
3 KRA
4 KRA
5 KRA
6 KRA
1 KPI
2 KPI
2 KPI
2 KPI
3 KPI
3 KPI
3 KPI
3 KPI
3 KPI
4 KPI
4 KPI
5 KPI
5 KPI
5 KPI
6 KPI
6 KPI
6 KPI
6 KPI
2 KRA
3 KRA
4 KRA
5 KRA
1 KPI
1 KRA
1 KPI
1 KPI
1 KPI
2 KPI
3 KPI
4 KPI
4 KPI
4 KPI
5 KPI
5 KPI
5 KPI
5 KPI
1 KRA
2 KRA
3 KRA
4 KRA
5 KRA
1 KPI
1 KPI
1 KPI
1 KPI
2 KPI
2 KPI
3 KPI
3 KPI
3 KPI
3 KPI
3 KPI
4 KPI
4 KPI
5 KPI
5 KPI
5 KPI
1 KRA
2 KRA
3 KRA
4 KRA
5 KRA
6 KRA
1 KPI
1 KPI
1 KPI
2 KPI
3 KPI
4 KPI
5 KPI
6 KPI
6 KPI
6 KPI
6 KPI
1 KRA
2 KRA
3 KRA
4 KRA
5 KRA
1 KPI
1 KPI
2 KPI
4 KPI
5 KPI
1 KRA
2 KRA
3 KRA
4 KRA
5 KRA
6 KRA
1 KPI
2 KPI
3 KPI
4 KPI
5 KPI
6 KPI
1 KRA
2 KRA
3 KRA
4 KRA
1 KPI
1 KPI
1 KPI
1 KPI
2 KPI
3 KPI
3 KPI
3 KPI
4 KPI
1 KRA
2 KRA
3 KRA
4 KRA
5 KRA
6 KRA
1 KPI
2 KPI
3 KPI
4 KPI
5 KPI
6 KPI
Goal
Technical Proficiency
Review Efficiency
Defect Density
Test Case Execution
Behavioural Attributes
Execute Complex SQL queries and APIs ( SOAP UI / REST API)
Read and Write Code Languages and Scripts
Specialised Certifications
Effort spent on reviews
Normalized defects/ Review effort No. of defects found during reviews,
Defect Density < 10%
No. of lines of code
Release
(OR) Name
Total no of defects / Total no of test Cases
Total number of internal defects reported
Total Test Cases
Normalized test cases executed/total effort spent on executing test cases
Test case Execution Productivity
No of Escalation from Team / Stakeholders
positive feedback from Reporting Managers, Peers and Reportees
Review Efficiency
Testing, finding defects, reporting defects, assuring Quality deliverables
Test Case Writing and Execution
Process & Delivery Adherence
Technical Proficiency
Behavioural Attributes
Effort spent on reviews
Normalized defects/ Review effort No. of defects found during reviews,
Document the results and updates the status
Escalate testing issues to next level
Identification & reporting of defects during test case execution
Successful completion of test case execution within scheduled time
Normalized test cases executed/total effort spent on executing test cases
Normalized test cases written/total effort spent on writing test cases
Adherence to on time submission of Timesheets and other time bound inputs from HR and others
Adherence to processes, guidelines and standard templates
Adherence to sending weekly status reports and defect reports
Execute Complex SQL queries and APIs ( SOAP UI / REST API)
ISTQB / Techincal certifications
Read and Write Code Languages and Scripts
No of Escalation from Team
positive feedback from Reporting Managers, Peers and Reportees
Testing, finding defects, reporting defects, assuring Quality deliverables
Test Case Writing and Execution
Process & Delivery Adherence
Technical Proficiency
Behavioural Attributes
Document the results and updates the status
Escalate testing issues to next level
Identification & reporting of defects during test case execution
testcase Created , testcases Updated
Normalized test cases executed/total effort spent on executing test cases
Normalized test cases written/total effort spent on writing test cases
Adherence to processes
guidelines and standard templates
on time submission of Timesheets
sending weekly status reports and defect reports
Execute API testing
Execute Simple SQL queries
ISTQB Certifications
Learn basic Coding Languages and Scripts
No of Escalation from Team
positive feedback from Reporting Managers, Peers and Reportees
Planning and Integration
Requirement analysis
Delivery of assigned work
Quality of work
Root cause analysis
Impact analysis
Learning
Client Reviews (schedule, rework, feedback)
Identify prerequisites (APIs, SDKs, Artwork, etc) and their availability to the team for integration
Assess and implement as per requirement provided and highlight any requirments are difficult to implement due to technica
Client interaction for requirement gathering
Defect resolution TAT
Estimation of accuracy
review defect backlog periodically & prioritize
TAT of customer requests
Timeliness of resolution and delivery of individual and project
Continous improvement
Customer acceptance
Defect leakage
Demonstration of clean coding process (Proper Code review process in-place)
Ensure code base is easy to learn, modify & maintain (Proper process in-place for managing code repository)
Less number defects (internal)
Number of rework
proper Design principles adopted in the solution
Improve the performance and quality of the deliverables
prevent defects in the later releases or phases
Change management (accuracy of effort Estimation for CR)
Identify interdependencies associated to project
monitor technology trends
Provide trg session to team on best practices
Upskilling (trg attended, certifications)
Security policy implementation and management
IT support request handling
IT resource management
Overall IT goveranance and management reporting
ensure that employees and other users follow security protocols and procedures.
HRone/Email Tickets Completed within SLA
All Assets return process handling and Asset damage reporting
Client Assets Management
Ensure optimal usage of IT resources and its cost effectiveness
External Consultants System allocation and reclaimation process handling.
Issuing of Asset authority letters.
Documentation, Training and Reports updates.
Security policy implementation and management
Research /Communication,/Reporting
Overall IT goveranance and management reporting
Creating and implementing the organization’s IT policy and best practice manuals
Monitor the Information Secuirity and implement or update relevant controls.
Creating department Operations reports and sharing them with Management.
Research and evaluate emerging technologies,data security,hardware and software.
Work closely with departmental managers to achieve the department growth.
Ensure Secure and Reliable IT Infrastructure.
Manage IT asssets,Server/Network availibilty,backup/DR activity handled by team.
Manage IT Staffing/Training/build skills/Communication.
Managing and reporting on the IT budget’s allocation
Track the progress of Tickets/SLA.
Requirement implementation
Delivery of assigned work
Quality of work
Root cause analysis
Learning
Behavioural Attributes
Assess and implement as per requirement provided
Defect resolution TAT
TAT of customer requests
Timeliness of resolution and delivery of individual and Project
Customer acceptance
Defect leakage
Demonstration of clean coding process (Number of review comments for MR/PR)
Less number defects (internal)
Number of rework
Improve the performance and quality of the deliverables
Prevent defects in the later releases or phases
Accomplishment against learning agenda
Process Improvements suggested
Upskilling (trg attended, certifications)
Adaptibility
Ethics
Ownership
Professionallism
Employee engagement activity
Retention Effort
Learning
Behavioural Attributes
New initiatives- 3 per year
Delivery Excellence
Periodic conduction of skip level meeting
Process adherence to followed to 100%. Ensure Zero NC.
Timely submission of reports
Ensure conduction of minimum of 9 activities every quarter
Effort to putin for top performers retention to be maintained at 75%
Accomplishment against learning agenda
Self learning
Upskilling (trg attended, certifications)
Adaptibility
Ethics
Ownership
Professionallism
Marketing Operations
Collateral planning
Paid campaigns
Social Media
Learning
Conduct budget reviews and report cost plans to leadership for approval
Develop the content calendar and provide ideas and direction to the design and development teams to develop relevant con
Regular website audit for brand check and Consistency.
Update the job list, conduct weekly calls with the team, and ensure operational activities are executed on time as per the pla
Plan and work with the HR team to drive internal communications
Plan and work with the sales team to create the marketing collaterals as per their request.
Develop strategy, media planning, and execution planning for paid LinkedIn marketing campaigns.
Identify and collaborate with external agency/ teams for paid marketing strategy and execution
Measure and report performance of LinkedIn campaigns, and assess against goals.
Pass MQLs to Inside Sales Team for conversion.
Periodic health check of all LinkedIn campaigns and suggest optimization tactics.
Manage the company’s social media presence and increase engagement across all platforms.
Suggest ideas to create engaging social media content
monitor industry trends
Provide trg session to team on best practices
Upskilling (trg attended, certifications)
No of opportunities completed / year
No of opportunities won / year
Opportunities won value
Marketing collateral
Learning
Behavioural Attributes
Count of prospects and qualify leads
Perpare deal qualifications and proposals
Prepare unique solutioning propositions.
Count of opoortunities closed won in a year
Dollar Value of opportunities won
Create marketing collateral that are refreshingly creative and in line with business needs
Upskilling initiatives- Certification courses or session attended
Adaptibility
Ethics
Ownership
Professionallism
Infrastructure Management to full satisfaction to internal customer in corporate office and in branches
Purchase - Ensuring purchase process is complaint- no complaints, purchase within TAT
Completing Asset related to Electronic security repair work including insurance where applicable within TAT
Physical security of all office infrastructure
Ensuring high standard of Risk Management
Completing improvements, uptime and modifications in time with minimum down time
Response to SLA to minimize downtime.
Measurement of non complaints
Ensuring minimum security breaches and security incidents
Ensuring minimum Electronic security issues, fire, water risk, stress pass, etc.
AP related PAS Review and Updation
Timeliness of processing of Vendor Invoices and ensuring payment is done within reasonable time
AP related Vendor Agreement Review and Updation
Provision for Expenses Finalisation
Employee Travel Claims/Advances Review and Finalisation
Revenue recognition and Revenue Projections
To maintain <1% adverse comment/observation (by Internal or Statutory Auditors/ External Agencies) on account of Accurac
To process and prepare PAS (or respond with additional requirements) for all Venod Invoices within 2 working days of the re
To help Legal to finalise Vendor Agreements within reasonable time and wil favourable clauses
Follow up with various teams to finalise Monthly Provision for Expenses, within 2 working days from end of the month
To Review and Finalise Travel Claims (or reply with additional requirements) within 2 working days of receipt of Claim
To get 3 months projections as accurately as possible from the existing customer/projects ( confirmed + Visible) on fortnighly
Delivery Excellence
Delivery Compliance
Team Management
HRMIS/ Reports
Digitalization of HR practices (Driven through HRone tool)
New initiatives.
Process adherence to followed to 100%. Ensure Zero NC.
Set the process and methodology of HR operation.
Ensure Onboarding,LMS and HRBP activities TAT
Manage attrition within the team to less 20%
Train and mentor the team on Functional knowledge
Work Allocation and Performance Management
Timely submission of reports- Head count, HRMIS, Intermediate, Recruitment data and others.
Processing of Salary on time and accurately
Statutory Compliance (Direct Tax, Indirect Tax, Labour Compliance, STPI, RBI/ FEMA etc)
Employee Inductions/Settlements, Employee interactions and resolving employee queries
Handling various Insurance renewals, intimations, payments and claims
Providing inputs/data for Statutory Audit and interactions
Payment Processing through Bank and Wire Transfers
To maintain <1% adverse comment/observation (by Internal or Statutory Auditors/ External Agencies/Employees) on account
To maintain <5% adverse comment/observation (by Internal or Statutory Auditors/ External Agencies) on account of Accurac
To complete these activivties within 3 working days of joining/relieve of employee. Resolve (or atleast address) employee q
Asset Insurance, Employee Insurance, Transit Insurance, Credit Insurance etc. intimations, renewal, payment of premium an
Providing inputs to Statutory Auditors within specified time lines and ensure completion of Statutory Audit within time frame
Process Domestic and Foreign payments to vendors/service providers within respective due dates mentioned.
mplement due to technical limitations
s to develop relevant content on the Robosoft website

ted on time as per the plans.

es) on account of Accuracy or Reasonability of Expense
n 2 working days of the receipt of the invoice request from other teams (HP, GAD, SAD, Delivery etc ).

m end of the month

of receipt of Claim
ed + Visible) on fortnighly basis before EOD (Friday)

es/Employees) on account of accuracy and 'NIL' deviation regarding timelines of Salary processing.
es) on account of Accuracy or Timelines of Statutory Compliances
east address) employee queries within 2 working days.
payment of premium and claim process within the time lines as per respective Insurance policy
y Audit within time frame.