LOGISTICS, OPERATIONS, AUTOMATION

DR. M.A. CHERKAWANI (IMAN)

 LOGISTICS
 Definition: The management of
transporting goods, services, and
information from origin to
destination.
 Key Elements: Transportation,
warehousing, inventory
management, and coordination.
 Real-World Example: How
online orders arrive at your door
(ordering, packing, shipping,
delivery).
 OPERATIONS
 Definition: Day-to-day activities
involved in producing goods and
services.
 Importance: Ensures businesses
run efficiently and meet customer
demands.
 Examples: Manufacturing cars,
producing food in a factory,
processing transactions in a bank
 PROCESSES & PROCEDURES
 Process: A series of steps or activities to complete a task or achieve an objective.
 Example: Organizing a wedding is a complex process.
 Procedure: Specific instructions on how to carry out a process.
 Example: 1-Finding out how many
guests there are, 2-Asking if they have
Allergies, 3-Ordering food & drinks,
4-Arranging a band, 5-Booking a hall,
6-Designing the hall, 7-Arranging
Transportation, 8-Providing security,
9-Choosing and sending invitations, …
 WHY ARE PROCESSES AND PROCEDURES IMPORTANT?

 Consistency: Ensures tasks are done the same way

every time.
 Efficiency: Saves time and resources.
 Reliability: Reduces errors, increases customer
satisfaction.
 Example: Fast-food restaurants have standard
procedures to prepare and serve food quickly.
 AUTOMATION IN MODERN INDUSTRIES
 Definition: The use of technology to perform tasks without human intervention.
 Purpose: Increases speed, accuracy, and reduces costs.
 Examples: Robots in factories, self-checkout systems in stores, AI in customer service
 BENEFITS OF AUTOMATION

 Efficiency: Speeds up repetitive tasks.

 Accuracy: Reduces human errors.
 Cost-Effective: Saves money by
reducing labor costs.
 Example: Automated assembly lines in
car manufacturing.
 DRAWBACKS OF AUTOMATION
 Efficiency: Speeds up repetitive tasks.
 Accuracy: Reduces human errors.
 Cost-Effective: Saves money by reducing labor costs.
 Example: Automated assembly
lines in car manufacturing.
 TECHNOLOGY IN LOGISTICS

 High Initial Cost: Setting up automated

systems can be expensive.
 Job Impact: Some jobs may be replaced
by technology.
 Maintenance Needs: Automated systems
require regular maintenance to function
smoothly.
 THE ROLE OF AI IN OPERATIONS
 Definition: AI (Artificial Intelligence)
helps make smart decisions by
analyzing large amounts of data.
 Applications in Operations:
Predicting product demand, quality
control, customer service.
 Example: AI algorithms
recommending products based on
past purchases.
 THE FUTURE OF LOGISTICS AND OPERATIONS
 Trends: Increased automation, use of data for efficiency, environmentally friendly practices.
 Future Technologies: Self-driving delivery trucks, more advanced AI, drone deliveries.
 Why It Matters: These advancements shape the way we receive goods and services quickly and
sustainably.
 SUPPLY CHAIN MANAGEMENT
 Description: The coordination of all activities
involved in sourcing, manufacturing, and
delivering goods.

 Key Components: Suppliers, manufacturers,

warehouses, distribution centers, and retailers.

 Example Topic: How raw materials are

transformed into products that reach consumers.
 JUST-IN-TIME (JIT) INVENTORY

•Description: A strategy where materials are received only

when needed in the production process.

•Purpose: Reduces waste and saves

storage costs.

•Example: Car manufacturers receive

parts just before assembly, minimizing
inventory costs.
 LEAN MANUFACTURING

 Description: A production method focused on minimizing

waste while maximizing productivity.

 Key Principles: Waste includes underused talent,

excess inventories or ineffective or wasteful processes
and procedures.

 Example Topic: How companies like Toyota use lean

manufacturing to reduce costs and improve quality.
 ROBOTICS IN WAREHOUSING

 Description: Use of robots to

automate tasks like picking, packing,
and moving goods.
 Benefits: Increases efficiency, reduces
labor costs, improves accuracy.
 Example Topic: How Amazon uses
robots to streamline warehouse
operations.
DATA ANALYTICS IN OPERATIONS

 Description: Using data to make

informed decisions and optimize
operations.
 Applications: Forecasting demand,
managing inventory, improving delivery
times.
 Example Topic: How data is used to
predict shopping trends and stock
products accordingly.
 RFID TECHNOLOGY (RADIO-FREQUENCY
IDENTIFICATION)

 Description: Uses electromagnetic

fields to automatically identify and
track tags attached to objects.
 Usage: Tracking inventory, preventing
theft, improving supply chain
transparency.
 Example Topic: How stores use RFID
to track products from warehouses
to shelves.
 QUALITY CONTROL AND ASSURANCE

 Description: Processes ensuring

products meet quality standards.
 Methods: Testing, inspection, and
compliance with safety and quality
regulations.
 Example Topic: The importance of
quality control in industries like
pharmaceuticals and electronics.
 AUTONOMOUS VEHICLES IN LOGISTICS

 Description: Self-driving trucks and drones

used for transportation and delivery.
 Benefits and Challenges: Reduces human
error, improves efficiency; faces regulatory
and technological challenges.
 Example Topic: The role of autonomous
delivery drones in the future of e-
commerce.
 PROCESS MAPPING

 Description: Creating a visual diagram of a

process to improve understanding and
identify inefficiencies.
 Purpose: Helps teams understand each step
and find ways to improve workflow.
 Example Topic: Mapping out the process of
delivering an online order to highlight areas
for improvement.
 AUTOMATED MAINTENANCE
 Description: Using sensors and data analysis to predict when equipment
will need maintenance.
 Benefits: Reduces downtime, prevents breakdowns, and saves repair
costs.
 Example Topic: Boeing
checks the health of the
plane parts for safety.
 INTERNET OF THINGS
 Description: Connecting devices
and sensors to the internet to
share data and improve efficiency.
 Applications: Real-time tracking of
shipments, monitoring warehouse
conditions.
 Example Topic: How IoT sensors
monitor temperature-sensitive
shipments like vaccines.