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SUMMARY OF CLASSIFICATIONS AND SALARY RANGES
Fiscal Year 2024 - Effective jun 1, 2025
Salary Range Series Classification Net Comm. KBI's Spread First year 4,500 n/a 500 Call Center Agent ( 0 - Experience) 15% Second year 5,500 1.0% 500 Call Center Agent ( 2 : 4 Y - First year 6,500 1.5% 650 10% Experience) Second year 7,500 1.5% 650 Senior / Team Leader Call First year 8,000 2.0% 1,000 10% Center ( More 4Y - Experience) Second year 9,000 2.0% 1,000 15% Supervisor Call Center ( More First year 10,000 2.0% 750 10% 6Y - Experience) Second year 12,000 2.0% 750 10% Call Center Manager ( More 7Y - First year 20,000 0.5% Zero 10% Experience) Second year 25,000 0.5% Zero 15%