Partner Information (AM to fill in) API Type 3 Integration Checklist

Partner ID
Partner Name
AM name

Introduction:
- Partner with type 3 integration integrates our static data, rate data and allows guest to book through their platform
- Static data would be data that sees little changes, including, but not limited to, accommodation name, address, photos, and description
- Rate data are changed frequently
- The outcome of certification would be to ensure
> partner has integrated content onto their site properly
> rate changes are captured so guest would not get outdated rates
> guest can book through the partner’s platform

- Items 26 and 27 (Privacy Statement, and T&Cs) are legal requirements. No exceptions can be made as per Legal Team, and it is also included in the SPA partner has signed.
IMPORTANT: AMs should conduct a yearly check of your API3 partner platforms on whether they still display the T&Cs, privacy statements and comply with this self-certification guide.

Instructions:
- To send to partner: make a copy of this guide by downloading ONLY the tab needed as a PDF file. Send the copy to partner at the start of the integration
- For Account Manager:
- Make a copy of this guide, remove the tabs that are not needed and fill in the tab based on your partner's API Type
- Request for the partner to provide us with a link to their test environment (they should not be selling our inventory without your confirmation)
- Search for any COUNTRY or CITY on the partner's website, and open any accommodation page on their search result
- Open the same accommodation page on Booking.com (Googling the accommodation's name might help here, but do not click on any search result that is an ad)
- Request for the partner to provide us with a link to their test environment (they should not be selling our inventory without your confirmation)
- If there is a Payments Product being implemented, certification for respective product is also required (see 'Payments' tab)

Analysis
Not Applicable
S.N Endpoint Item to check Acceptable Not Acceptable (Acceptable /Not Comment*
Explanation*
Acceptable)*
Names refer to the same
Is the accommodation name consistent on the partner's site as it is on our Identical, or with slight difference (e.g. ‘&’ accommodation, with big differences
1
website? showing as ‘and’) (e.g. missing word, 'AAA Hotel and Spa'
showing as 'AAA Spa and Hotel')
Different street name, postal code or
Is the accommodation location such as country, city and address the same
2 Identical, or with slight difference anything else that points to a different
on the partner's site as it is on our website?
address
Identical, or with slight difference, or the
partner uses their own/other supplier’s
S description for the same accommodation
Is the accommodation description the same on the partner's site as it is on Description reads like another
3 T our website? Also acceptable that partner does not show any accommodation altogether
A description**

T
I Identical, or partner uses their own/other
supplier’s photos for the same accommodation

4
C Are the accommodation photos the same on the partner's site as it is on our Some or all pictures refer to other
website? Also accepted that partner does not show any properties
photos**

Some or all facilities on the accommodation

level are shown.
The facilities shown are inconsistent
Are facilities on the accommodation level shown on the partner’s website?
Also acceptable that partner does not show any with the ones shown on Booking.com
facilities**

Yes, and it shows prices that are consistent with Yes, searches for more than one room
Are searches for more than one room on the partner’s website showing Booking.com is possible, but prices are not correct
6
correct prices? The partner may also limit their website to one (e.g. EUR 100 for 1 room, EUR 100 for 2
room for every search rooms, EUR 100 for 3 rooms)
Yes, the conversions make sense.

Can you see prices in other currencies on the partner’s website? Do the
7 The partner may also lock the currency with no The conversions do not make sense.
conversions make sense?
possibility to change other currency.
S
E
A
R
C
H
 S
Yes, results can be sorted. Result can be sorted but not
E Can you sort the result according to distance, popularity, price, ranking or successfully (e.g. when sorting by 5 to
8
A stars? The partner may also choose to not have a
sorting feature.
1 star, 3 stars accommodations
appearing about 5 stars)
R Yes, there are filters, and they are applied
successfully. Filters can be applied but not
9
C Are there filters on the partner’s end? Do they correctly show the selected
successfully (e.g. choosing hotels but
filters?
H The partner may also choose to not have any hostels show up)
filter.
Yes, the cheapest room is shown and they are
Pick an accommodation on partner’s website. Is the room name showing for consistent with the one shown on Booking.com The cheapest room shown on partner’s
10 the cheapest room? Are they consistent with the cheapest room for the website is not the same as the
same accommodation on Booking.com The partner may also choose to display rates cheapest room on Booking.com
without room name
Is the accommodation license number shown on the partner’s website, if The accommodation License Number is
11 The accommodation License Number is shown.
any?*** not shown.
Partner not showing Important
Is the Important Information the same on the partner's site as it is on our Identical or with slight differences (e.g. ‘&’
12 Information or showing different set of
website? showing as ‘and’)
Important Information
No, there is no watermark
13 Corporate only: are the photos showing Booking.com watermark? Yes, there is watermark on each image
Open a ticket on Partnerships Portal to
get this corrected
Choose any room type, is the number of rooms left consistent with that on Yes, the number of rooms left are consistent on No, the number of rooms left are
14
Booking.com? partner’s website and on Booking.com different
Yes, there are fields to enter booker’s name.
Proceed to the booking page - is the partner asking for booker name or No, there are no fields to enter booker’
15
guest name? Optionally, the partner may choose to ask for a s name and guest name
different guest name.
No, there is no field for booker to
16 On the booking page - is the partner asking for contact number? Yes, there is a field for booker to provide their contact number
provide their contact number
Yes, there is a field for booker to provide
physical address

No, there is no field for booker to

17 On the booking page - is the partner asking for a physical address? In some cases, our accommodation partners
provide their physical address
have indicated they do not need an address.
Only in such circumstances can this field be
omitted.
On the booking page - is the partner asking for an email address?
18 Yes, there is a field to collect email address There is no exception to this.

This is not mandatory but a good to

On the booking page - does the partner accept another email address to Yes, there is a field to provide another email
19 have. Indicate 'Not Applicable' if
send the confirmation to? address that will also receive the confirmation.
partner is omitting this.
This is not mandatory but a good to
20 On the booking page - does the partner allow you to make special requests? Yes, there is a field to make special request. have. Indicate 'Not Applicable' if
partner is omitting this.
Yes, all the following fields are requested:

Card number
The partner is not asking for one or
Card type
more information listed below:
Cardholder’s name
Card number
On the booking page - is the partner asking for credit card information (card Expiry date
Card type
21 number, card type, expiry date, cardholder’s name, 3-digit CVC/4-digit AMEX 3-digit CVC (Visa/Mastercard)
Cardholder’s name
4-digit CID (AMEX)*
B CID?
Expiry date
3-digit CVC (Visa/Mastercard)
O We do not require 4-digit CID when booking
with an AMEX card, so this field is not
O mandatory

K Yes, booker has the opportunity to review the No, booker does not have the
22 On the booking page - is cancellation policy clearly shown? cancellation policy before confirming the opportunity to review the cancellation
booking policy before confirming the booking
P No, booker does not have the
Yes, booker has the opportunity to review
23 R On the booking page - is important information clearly shown?
important information
opportunity to review important
information
O On the booking page - is key collection information (if any) clearly shown for Yes, booker is shown information on key No, booker is not shown information
24
C Home? collection on key collection

E
S
S
 P
R
O
C
On the booking page - are extra charges and charge names communicated
E clearly? Yes, all extra charges are clearly stated to No, extra charges are not made clear
25
S booker to booker

S On the booking page - is booker given the option to accept Booking.com

Privacy Statement, with a hyperlink that brings them to https://www.
No, booker is not presented with a
booking.com/content/privacy.en-gb.html Yes, booker is presented with a hyperlink to the
hyperlink to the Booking.com Privacy
26 Booking.com Privacy Statement before
Statement before confirming their
confirming their booking
booking
This is a legal requirement that is included the SPA. No exceptions can be
made.
On the booking page - is booker given the option to accept Booking.com
Terms and Conditions, with a hyperlink that brings them to https://www.
No, booker is not presented with a
booking.com/content/terms.en-gb.html Yes, booker is presented with a hyperlink to the
hyperlink to the Booking.com Terms
27 Booking.com Terms and Conditions before
and Conditions before confirming their
confirming their booking
booking
This is a legal requirement that is included the SPA. No exceptions can be
made.
Next step
- Do not make any booking, ask the partner to make a booking
- Ask the partner to forward a screenshot of the ONSCREEN confirmation and the confirmation email
Yes, the onscreen confirmation shows clearly,
No, the onscreen confirmation shows
Does the onscreen confirmation page have any indication the booking was with Booking.com branding in text or logo, that
28 no indication that the booking was
fulfilled using Booking.com inventory? the booking was fulfilled using Booking.com
fulfilled using Booking.com inventory
inventory
No, the confirmation number and PIN
code do not abide to one or more of
Yes, the confirmation number and PIN code
the following condition:
abide to ALL of the following condition:
- the confirmation number is shown
Does the onscreen confirmation page show Booking.com 10-digit - the confirmation number is not
29 - the confirmation number is 10-digit
confirmation shown
- the PIN code is shown
- the confirmation number is not 10-
- the PIN code is 4-digit
digit
- the PIN code is not shown
- the PIN code is not 4-digit
No, the guest name and/or booker
Does the onscreen confirmation page show the guest name and/or booker Yes, the guest name and/or booker name
name shown on the onscreen
30 name? shown on the onscreen confirmation is
confirmation is inconsistent with that
You would need to cross reference this on TED consistent with that shown on TED
shown on TED
No, rates and room information is
Yes, no rates and room information is shown on
31 Does the onscreen confirmation page omit rates and room information? shown on the onscreen confirmation
the onscreen confirmation page
page
* To be filled in by B.com
** Not using our description and/or photos may have an impact on conversion. It is not a technical requirement that a partner uses all static content.
*** License number is mandatory to be displayed as long as it is available for a property