ANNEXURE-I

Business Process Engineering

Course Code CS09272/11
Semester Fall 2024
Cr. Hrs. 3
Section (s) BSSE (U)

Instructor Contact Information

Instructor Mr. Syed Habib Ullah Shah
Email Habib.ullah@. se.uol.edu.pk
Cell No. 0336-8687779
Zoom ID [email protected]
Office Office 14 CS-2 Ground Floor

Student i) Teacher will be available during the office hours for student consultation as per following schedule:
Consultation Tuesday: 02:00 PM to 03:30 PM
Hours Wednesday: 10:30 AM to 01:00 PM

Class Details (subject to change)

Class Class
Section Class Title Days & Times Class Dates
Type Room Location
Wednesday , Thursday
Business Process CS-102-1st Floor-CS Building Sep 23, 2024 -
Section BSSE -U Lecture 08:00:AM- 09: 15 AM
Engineering EE 1-306 Room Jan 10, 2025
11:00 Am-12:15 Pm

i) Please use email rather than telephone voice mail for messages.
ii) Please keep emails short and focused, and use a clear subject line beginning with "COMP 110
Question".
Communication
iii) Instructor will generally respond within 24 hours (during the academic days).
with Instructor
iv) Always include your name, course, and UOL email address in your messages to instructor. If
you send an email from some address other than uol email address like [email protected];
instructor would not be able to recognize that you are a student of University.
Medium of Instruction
Instructor will deliver class lectures, conduct discussions and engage in all academic activities exclusively in
Medium of
English. Moreover, the students are required to use English as mode of communication for class room
Instruction
discussions, group discussions, vivas/presentations, group projects etc.

Course Material Availability on SLATE/LMS:

I will use LMS/Slate to keep in touch with my classes. In-class discussion problems, homework solutions and
supplemental materials, and scores for exams, attendance, and assignments will be posted to LMS/SAP. You
should be certain that you are able to log in to LMS/SAP, and that you check the class page on LMS and your
SLATE/LMS University email account regularly.

Course material is available on LMS: https://slate.uol.edu.pk/login/index.php

Grades will be posted on LMS/SAP: https://slate.uol.edu.pk/login/index.php

Required Text

Fundamentals of Business Process Management By Author: Marlon Dumas _ Marcello La Rosa

Text Book 1
_Jan Mendling _ Hajo
“Business Process Improvement; The Breakthrough Strategy for Total Quality, Productivity,
Text Book 2
and Competitiveness, H. J. Harrington
Text Book 3 Oracle® Practitioner Guide Business Process Engineering Release 3.0 E20216-03

Software/ Other Tools/Resources

Business https://www.bizagi.com/en
Process https://app.diagrams.net
Modelling
diagram Tool

Goals: (Note: Instructor should define it in coordination with HOD/Faculty Committee)

Sr.
Goals
No
1 Understand and analyze core concept of business process engineering.
2 BPE focuses on identifying inefficiencies, bottlenecks, or outdated practices.
3 Implementing solutions to optimize workflows, reduce costs, improve quality, and increase overall productivity.
Apply learned models, strategies how to make businesses more efficient and responsive to customer needs, you can help
4
organizations stay competitive in the market.
5 The lecture component focuses on concepts and examples, class activities.
6 Capable to build a strong foundation for managing and improving business operations in the future.
Course Objectives: (Note: Instructor should define it in coordination with HOD/Faculty Committee)

Sr.
Objectives
No
1 Understand the basic principles of business processes and workflow management.
2 Educate students on how to integrate technology and automation tools to streamline operations.
3 Capable to handle evolving business needs and changing market demands by making processes more flexible.
4 Keep detailed records of process changes, including steps, tools used, and expected outcomes.
5 Enhance communication and teamwork across different departments involved in the process.
6 Regularly review and update processes to maintain efficiency and alignment with business goals.
7 Implement small-scale changes and test them to ensure they lead to better efficiency and quality.
COURSE REQUIREMENTS (Subject to Change)
(Note: Instructor should define it in coordination with HOD/Faculty Committee)

A. Class Attendance:
You are expected to attend class and participate by asking questions, answering questions and contributing to topical discussions.
You are expected to arrive prior to the beginning of class. Class members will be randomly selected to answer questions and/or
help with the solution of exercises.
If you do miss a class, it is your responsibility to ensure that you understand the material covered and the announcements made
in the class you missed. You may not use office hours to have the professor explain the material if you missed the class when it
was discussed.
B. Class Participation:
The following factors will be considered in evaluating class participation:
(1) Attend class sessions and contribute to a positive learning environment,
(2) Ask thoughtful questions,
(3) Participate in discussion,
(4) Prepare for reading and assignments conscientiously.

A positive learning environment results when you demonstrate respect for other students and the instructor, are courteous and
attentive, assist others in learning, attend class regularly, and arrive in class on time.

C. Homework/Assignment:
Doing the homework is essential for success in this course. Throughout the semester, at least 4 Homework/Assignments (5
marks/points each) , 2 before Mid-Term and 2 after Mid-Term will be given.
Homework/Assignment assigned will be discussed in class when time permits; but you may not understand it completely unless
you have already attempted the work. Programming is a discipline that cannot be learned merely by watching; it is learned only
by doing. By attempting each homework problem prior to the class discussion, you can maximize your learning experience and
will be in a position to ask appropriate questions and identify areas where you need help. Accordingly, homework should be done
as instructed before coming to each class.
Incomplete work (or cheating on an assignment) cannot be accepted. Late homework cannot be accepted (as the solution will
be posted right after the collection of the assigned homework).
D. Quizzes
Throughout the semester, at least 4 quizzes (5 marks/points each), 2 before Mid-Term and 2 after Mid-Term will be given in
class on material covered in the previous week(s) to ensure that you are keeping current. There are no make-up quizzes. If you
are not in class on the day of a quiz, you will receive a zero.
E. Exams:
There will be two (2) exams for the semester. All exams are “closed book.” Students will not be given any extended time if
arriving late on that day.

Exams will be a combination of objective questions (e.g., multiple choices, short answer) and numerical problems. To receive
credit for numerical answers, adequate supporting computations (and also explanations if necessary) must be provided.
No makeup exam will be given and the exam will not be administered on any other day!
EVALUATION & GRADING :
(Note: Teacher should modify it as per University/Department Policy in Consultation with HOD/Faculty Committee)

The course grades will be determined by the following:

Components Marks Weight

Mid-Term 25 25%
Final-Exam 45 45 %
Quizzes (4*5 points) 20 10%
Project 10 10%
Home Work/Assignment (4*5 points) 10 10%
Total 100 100%

Your Responsibilities
Sr.
Major Responsibilities
No.
1 Arrive on time and do not leave before the end of the class period.
Refrain from causing other distractions (ringing cell phones, talking while others have the floor, etc.). Disruptive
2
students will be asked to leave the class
3 Treat everyone with respect
Be responsible for all assigned materials plus everything covered in class. If you missed classes, make arrangements
4
with another student to collect handouts and to update you on classes you missed

ACADEMIC HONESTY STATEMENT

Academic dishonesty, which includes cheating, fabrication, facilitation of academic dishonesty, and plagiarism, is a serious
academic offense. A grade of "F" shall be assigned to any student who engages in academic dishonesty in this class, and formal
disciplinary action shall be taken. (Plagiarism in any assignment or cheating in the examinations will result in a grade of F in the
entire course).

THIS SYLLABUS CONSTITUTES A CONTRACT BETWEEN THE STUDENT AND THE FACULTY OF IT (FIT). THE TERMS
AND CONDITIONS CONTAINED IN THIS CONTRACT ARE DEEMED TO BE ACCEPTED BY EACH STUDENT WHO
REMAINS IN THIS COURSE AFTER THE OFFICIAL DROP DATE.
Home Work/Assignment and Quiz Details (subject to change)

Home Work (HW)/Assignment Quiz

Submission of Solution
Homework/ HW/Assignment Solution Posting of Result Result
Week Quiz Week Quiz by Posting of Quiz
Assignment Submission by HW/Assignment By Submission Submission
No (on LMS) No Student on by Teacher on
(on LMS) Student on LMS Teacher on LMS Date date
LMS LMS
Home Work 1 Quiz 1 Week Within the Immediately Within
Within the Time Immediately after the
Week Within 3-4 Time Line after the quiz 7days
Line Assigned by assignment
2-3 7days Assigned by submission dead
Teacher submission dead line
Teacher line
Home Work 2 Week Within Quiz 2 Week Within
Same as Above Same as Above Same as Above Same as Above
5-6 7days 6-7 7days
Home Work 3 Week Within Quiz 3 Week Within
Same as Above Same as Above Same as Above Same as Above
10-11 7days 11-12 7days
Home Work 4 Week Within Quiz 4 Week Within
Same as Above Same as Above Same as Above Same as Above
12-13 7days 13-14 7days
Reading
Every Week
Assignments

Note : This is the minimum number of Home Work/Assignments and Quizzes . The Instructor should encourage to add more Home Work/Assignments and Quizzes.

Submitting Work:
1. Most assignments will be submitted electronically via Slate/LMS.
2. Please do not email submissions until and unless necessary due some justified reason.

Course Contents and Tentative Class Schedule Table-I (subject to change)

Chap Exam/Quiz/Assignment
Week
No Dates Topics Book Name ter Time Line
No Category for Result
Submission
Introduction to Business Process “Fundamentals of
Engineering,Purpose of the Course Business Process
Management By Author:
1 NA NA
Marlon Dumas _
25-09-2024 Marcello La Rosa _Jan
1 Mendling _ Hajo.
26-09-2024
What is Business Process Management?
Overview of Business Process, Basic
Terminologies, managing processes with Same as Above 1,2 NA NA
automation Basic Terminologies related to
BPM
Hierarchy of Business Process, Difference “Fundamentals of
Between Function and Process, Software Business Process
Process Improvement Benefits of BPM. Management By Author:
2 NA NA
02-10-2024 Marlon Dumas _
2 03-10-2024 Marcello La Rosa _Jan
Mendling _ Hajo.
BPE Core Concepts Management Home Work/
Within 7
Disciplineand Enabling Technologies, life- Same as Above 2 Assignment 1
Days
cycle Process Planning and Strategy (Week 2/Week3)
“Fundamentals of
Business Process
Business Process Modelling Notations
Management By Author:
Process Attributes and Characteristic 3 NA NA
Modelling Standards and Notations Marlon Dumas _
09-10-2024 Marcello La Rosa _Jan
3
10-10-2024 Mendling _ Hajo.
Class activity (BPMN Diagram) for a given
scenario, Purpose of Process Modelling, Quiz 1 Within 7
Benefits of Modelling, Modelling
Same as Above 3 (Week 3/Week4) Days
Perspectives
4 16-10-2024 Structure of BPM Diagram Connecting Fundamentals of
2,5 NA NA
17-10-2024 objects BPM Class Activity. Business Process
 Chap Exam/Quiz/Assignment
Week
No Dates Topics Book Name ter Time Line
No Category for Result
Submission
Management By Author:
Marlon Dumas _
Marcello La Rosa _Jan
Mendling _ Hajo
Entrepreneurship, Business and managerial Entrepreneurship:
skills for IT experts to start a new startup? Theory, Process, and
2,5 NA NA
Practice by Donald F.
5 23-10-2024 Kuratko
24-10-2024 Technopreneurs, Business analysis (SWOT “Fundamentals of
analysis) How to draw BPMN Diagrams in Business Process
Bizagi Modeler? Management By Author: Home Work/
Within 7
3,2 Assignment 2
Days
Marlon Dumas _ (Week 5/Week6)
Marcello La Rosa _Jan
Mendling _ Hajo
Mastering BPMN: Learn
Automate a process in Bizagi Studio Business Process 3,5
Examplesimplemented in Bizagi Studio Modeling with Practical NA NA
Examples by Kieren
James-Lubin
30-10-2026
6
31-10-2024
Fundamentals of
Activity Graded Students will be given a Business Process
scenario to model it in the form of BPMN Management By Author:
4 NA NA
Diagram and write step to automate (in Marlon Dumas _
consideration of any BPMN tool) Marcello La Rosa _Jan
Mendling _ Hajo
How to draw BPMN Diagrams in Mastering BPMN: Learn
BizagiModeler? Business Process
Modeling with Practical 4 NA NA
06-10-2024 Examples by Kieren
7
07-11-2024 James-Lubin
Automation of processes in Process Maker
(Cloud based tool), Manufacturing and Same as Above 6,4 NA NA
service processes.
Bizagi modeler activities.
Same as Above 3 NA NA

Fundamentals of
Process Maker Automation of Business Process
processes in Process Maker. Management By Author:
13-11-2024 Marlon Dumas _
8
14-11-2024 Marcello La Rosa _Jan
2,3 NA NA
Mendling _ Hajo

20-11-2024
Within
9 To Mid Term Exam Week Midterm
26-11-2024 5 Days
Introduction to Lean Processes “Business Process
Workshop Procedures Improvement; The
BPE Technology. Breakthrough Strategy
27-11-2024
10
28-11-2024
for Total Quality, 3 NA NA
Productivity, and
Competitiveness, H. J.
Harrington
 Chap Exam/Quiz/Assignment
Week
No Dates Topics Book Name ter Time Line
No Category for Result
Submission
Process Models and Analysis Home Work/
Within 7
Introduction to Business Process Same as Above 4 Assignment 3
Days
(Week10/Week11)
Outsourcing
What is the purpose of business process “Business Process
outsourcing? Improvement; The
PRO’s and CON’s, Common processes that Breakthrough Strategy
can be outsourced for Total Quality, 8 NA NA
04-12-2024 Productivity, and
11
05-12-2024
Competitiveness, H. J.
Harrington
Business Process Re-engineering. Quiz 3
Within 7
Same as Above 4 (Week 11/
Days
Week12)
Business Process Re-engineering continue Business Process
Class Activities Improvement; The
Breakthrough Strategy
for Total Quality, 9 NA NA
11-12-2024
12
12-12-2024
Productivity, and
Competitiveness, H. J.
Harrington
Home Work/
Manufacturing and Service Processes. Within 7
Same as above 5 Assignment 4
Days
(Week12/Week13)
Manufacturing and Service Processes and “Business Process
ERP Improvement; The
Breakthrough Strategy 11
for Total Quality, NA NA
18-12-2024 Productivity, and
13
19-12-2024
Competitiveness, H. J.
Harrington.
Key Performance Indicators for BPM – Quiz 4
Within 7
Short and long-term KPI’s Same as Above 5
(Week
Days
13/Week14)
Case Studies and Class Activity Discuss. Business Process
Improvement; The
Breakthrough Strategy NA NA
26-12-2024 for Total Quality, 12
14
01-01-2025 Productivity, and
Competitiveness, H. J.
Harrington.
Resource Utilization. Same as above 4 NA NA
02-01-2024 Introduction Lean Canvas Model Fundamentals of NA NA
08-01-2024 Business Process
Management By Author:
Marlon Dumas _ 5
15
Marcello La Rosa _Jan
Mendling _ Hajo

Ingredients of Lean Canvas Model details Same as above 5 NA NA

Submission of semester
NA NA
09-01-2025 projects/Presentations.
16
10-01-2025 Submission of semester
NA NA
projects/Presentations.
13-01-2025
Within
17 To Final Exam Week Final Term
18-01-2025 3 Days