RAVISHANKAR V.

GARG
Delivery Project Manager/ Agile Certified Coach, Project Manager
Current Organization: Tata Consultancy Services Ltd
Phone: +91-9833733990 | Email: [email protected] / [email protected]
Address: 5/20, The Malad Co-operative Housing Society, Poddar Road, Malad (East) Mumbai-400097

Summary Core Competencies

With over 19 years of proven success, I have effectively spearheaded
 Agile Coaching
scalable enterprise initiatives and overseen the end-to-end delivery of
complex Telecom Software Development projects. My leadership has  Program / Project Management
consistently guided high-performing delivery teams to achieve project goals
 Risk Management
and deliver exceptional results. Demonstrated expertise as an Agile
advocate, complemented by strong communication, presentation, planning  Change Management
and Negotiation skills. Certified ICP-ACC, PSPO II and CSM
 Stakeholder Management
 Product Strategy / Roadmap
Experience
 Client Relationship Management
 Demonstrated expertise in Delivery and Agile Project Management,
 Quality Assurance
including Scrum and Kanban methodologies.
 Initiated and managed projects, overseeing budget & schedule, planning  Team Management
releases, developing strategies, mitigating risks, & allocating resources.  Negotiation Skills
 Proficient in Product Ownership and Project Delivery, covering business
analysis, technical design, POC creation, budgeting, impactful review,  Continuous Improvement
implementation, deployment, and documentation.  Scope Management
 Consistently communicated the product vision to Agile Scrum Teams to
maximize product value.  Budgeting
 Established program governance, including Delivery structure, RACI, Gate  Product Owner Professional
reviews, Steering Group and Change Management.
 Created an environment of productivity and personal accountability that
was instrumental in reducing overtime by 10% IT Skills
 Stay abreast of on new technology/technical areas & share information
about solution to enable customer competence build  Technology: LTE, Volte, IMS, CDMA, GSM
 Scope, define & design solution offerings; driving the delivery of end-to-
end technical solutions  CI & CD: Jenkins
 Collaborated with C-level Executives to achieve business objectives.  Scripting: Python, Shell, TCL, Groovy
 Managed diverse teams across technology domains, effectively balancing
resources, demand, opportunity, ROI, and risk.  AI and ML: Pandas, TensorFlow, Keras
 Crafted persuasive RFP and RFI responses, leveraging deep understanding and other related libraries
and process knowledge.  Automation Tools: TTCN, IXIA, Robo
 Engage with the customer connects for detailing technical solution during
 Development Tools: Eclipse, RSARTE
RFP process
 Excelled in client and stakeholder management for high-quality product  Tools: HP Quality Centre, Flex TC,
and service delivery. MHWEB, JIRA, eTeams
 Analysed customer needs, allocate resources, formulate Statements of
 Backlog Management: IBM RTC, JIRA,
Work (SoW), and create project plans.
eTeams
 Proficiently managed the entire lifecycle of complex Telecom Software,
encompassing CDMA, 4G, LTE, IMS Development, Verification,  Packet Analyzer: Wireshark, tcpDump
Deployment, and Maintenance, with a strong focus on planning, design,
 OSS/BSS: Ericsson ENIQ Events, CCN,
scheduling, and execution.
OCC, Nokia NMS
 Operated effectively in diverse cultural contexts across India, USA,
Sweden, Ireland, Finland, and Hungary in the Core Telecom sector.  Basic review capability of C++
 Promoted a culture of continuous learning within the team and initiating
NextGen technology learning programs. Agile Certifications

Education

 Post Graduate Diploma in Artificial Intelligence from NIT Warrangal

 M.Tech in Data Science from BITS Pilani
 B.E. (Electronic and Telecommunication) Mumbai University  Trained in SAFe 4.0
Present Work Experience & Responsibilities

4G/5G Product Development for a leading telecom vendor as Agile Coach and Delivery Project Manager
Domain: Telecom
Technology: CDMA, GSM, LTE, IMS, 4G, 5G
May’20 - till date
Transformational Leadership & Agile Coaching
 Spearheaded team growth, driving a $3 million annual increase in project revenue through strategic guidance and Agile
methodologies.
 Currently leading a high-performing team of 15+ professionals as a Delivery Project Manager and Product Owner, fostering a
culture of collaboration and continuous improvement in Customer Media Gateway Product development.
Agile Delivery Management & Operations
 Directed daily engineering operations, overseeing project management, and ensuring execution through hands-on leadership
and Agile principles.
 Successfully managed resource allocation, optimizing engineering resources to meet product and consumer demands.
 Utilized problem-solving skills to swiftly address production issues, ensuring seamless operations and minimizing downtime.
Talent Development & Coaching
 Demonstrated commitment to talent development, providing actionable feedback to facilitate team members' career
progression and growth.
 Handled hiring, training, project ramp-up, and internal resource rotation to meet project needs, ensuring a skilled and
adaptable team.
Strategic Planning & Negotiation
 Demonstrated negotiation skills in forging new contracts, cultivating business opportunities, and securing projects with senior
client management.
 Played a pivotal role in new feature analysis, estimating efforts, and cost budgeting to inform strategic decisions.
Agile Product Ownership & Testing
 Designed comprehensive Test Strategies for Cross-Functional and verification teams, ensuring a robust testing framework.
 Proficiently interpreted requirements, delivering optimal solutions through meticulous scope evaluation and strategy
finalization.
 Collaborated with fellow Product Owners to dissect Epics and user stories for upcoming releases, ensuring alignment with
product vision.
Operational Excellence & Risk Management
 Drove operational excellence within the development team through consistent reviews and strategic measures.
 Facilitated cross-functional collaboration to proactively address project challenges and minimize risks.
 Assumed responsibility for deliverable quality, conducting rigorous Root Cause Analyses to address setbacks and improve
processes.

Past Project Details

Simulator Development: Line Manager /Program Manager Jan 2018 – Apr 2020

 Championed team growth initiatives, leading to a remarkable $1.5 million increase in project revenue annually, while fostering
a collaborative environment.
 Created a RACI Matrix to clarify roles and responsibilities, enhancing team collaboration and streamlining our operations for
greater efficiency.
 Guided the team in designing and implementing an improved CI/CD pipeline, ensuring our products are delivered seamlessly
and meet customer expectations.
 Enhanced Agile practices by coaching and supporting my team members in their professional journeys, providing regular,
constructive feedback to help them achieve their career aspirations.
 Managed a diverse team of over 20 associates, taking a hands-on approach to both accounting and personnel management,
ensuring everyone felt valued and supported.
 Proactively sourced and onboarded enthusiastic new team members, which significantly boosted our overall team
performance and morale.
 Led continuous improvement initiatives that focused on enhancing quality, efficiency, and productivity, encouraging everyone
to contribute their ideas.
 Carefully monitored team budgets to ensure we stayed on track with our projects, always aiming to reduce waste and
maximize our resources.
 Uphold company policies and procedures while fostering a supportive environment, addressing any personnel issues with
understanding and implementing necessary corrective actions.
 Empowered my teams to self-organize within established guidelines, promoting a culture of trust and collaboration that
allows everyone to thrive.

CCN and OCC WCD Test Automation: Project Manager Apr 2016 - Dec 2017
 Led a team of 15 associates, steering daily stand-ups with team and customer SPOC.
 Transformed client opportunities into enduring, revenue-generating long-term projects bosting annual revenue of $2M.
 Provided technical support to the team and conducted impactful business reviews.
 Analysed customer roadmaps and proposed capabilities to customers for new products.
 Formulated RFIs/RFPs, produced compelling proposals, and developed illustrative case studies/caselets to drive client
presentations.
 Achieved successful delivery and rigorous quality testing of pivotal customer market features.

R&D and Services Program: New Project Growth.

Project Manager
 Played a pivotal role in multiple RFP/RFI initiatives, closely collaborating with business stakeholders to conduct meticulous
functional requirement analysis and gap assessments.
 Contributed to team expansion and annually enhanced project revenue by more than $5 million.
 Proficiently assessed client needs, orchestrated optimal solutions by conducting thorough evaluations, precise scope
definition, and refining project requirements to successful completion

LTE-IMS Automation using IXIA Tools as Project Manager, Test OSS Products as Test Strategist and Project leader
Architect, Apr’15 -Aug’15, Team Size – 20 Jul’13 -Mar’15, Team Size – 25
 Lead Test Automation of more than 200 Test cases using IXIA  Preparing and leading test strategy for Release testing
tools
CDMA Product verification and Validation OSS Engineer Aug‘04 -Jul‘06
Project Manager, Test Architect Jul’06-Jul’13  Independent Performer in setting up DB and NOC servers
Team Size- 40 for Telecom operators
 Quality Assurance, Test Strategy finalization, New Feature
Test and deployment